Kodak i1220 Plus, 8259426, I1310 - Document Scanner, i1210 Plus, i1310 Plus User Manual

Safety

User Precautions

• Place the scanner on a sturdy, level work surface capable of supporting 5.5 kg (12 lbs).

• Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or a fire. Only use
the scanner and power supply indoors in a dry location.

• Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible.

• Use only the power cord that was provided with the scanner. Using any other power cord may cause electrical shock and/or
damage the product.

• Be sure the power cord is securely plugged into the wall outlet. Failure to do so may cause electrical shock or fire.

• Do not damage, knot, cut or modify the power cord. This may cause electrical shock or fire.

• The scanner requires a dedicated power outlet. Do not use an extension cord or power strip with the scanner.

• Use only the AC adapter that is supplied with the scanner; Model Tectrol NU60-C240250-13 or Model CWT CAE060242. Do
not use the scanner’s AC adapter with any other product.

• Leave sufficient space around the power outlet so it can be easily unplugged in case of an emergency.

• Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises.
Immediately stop the scanner and disconnect the power cord from the power outlet. Contact Kodak Service.

• Do not disassemble or modify the scanner or the AC power adapter.

• Do not move the scanner with the power cord and interface cable attached. This may cause damage to the cord/cable.
Remove the power cord from the wall outlet before moving the scanner.

• Follow the Kodak recommended cleaning procedures. Do not use air, liquid or gas spray cleaners. These cleaners displace
dust, dirt and debris to another location within the scanner, which may cause the scanner to malfunction.

• Material Safety Data Sheets (MSDS) for chemical products are available on the Kodak website at: www.kodak.com/go/msds.
When accessing the MSDSs from the website, you will be required to provide the catalog number of the consumable you
want the Material Safety Data Sheet for. See the section entitled, “Supplies and consumables” later in this guide for supplies
and catalog numbers.

Environmental information

•The Kodak i1200/i1300 Plus Series Scanners are designed to meet worldwide environmental requirements.

• Guidelines are available for the disposal of consumable items that are replaced during maintenance or service; follow local
regulations or contact Kodak locally for more information.

• For disposal or recycling information, contact your local authorities or, in the USA, visit the Electronics Industry Alliance
website: www.eiae.org.

• The product packaging is recyclable.

• Parts are designed for reuse and recycling.

•The Kodak i1200/i1300 Plus Series Scanners are Energy Star compliant and are shipped from the factory with the default
time set to 15 minutes.

European Union

This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate
facilities for recovery and recycling. Please contact your local Kodak representative or refer to www.kodak.com/
go/recycle for additional information on the collection and recovery programs available for this product.

Acoustic emission

Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A).

[Machine Noise Information Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).]

Power system connection

This product is also designed for Norwegian IT power system with phase-to-phase voltage 230V.

EMC statements

United States: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part

15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of these measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for additional suggestions.

Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment. Where shielded interface cables have been provided with the product or specified additional
components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to
ensure compliance with FCC regulation.

Korea: As this equipment has obtained EMC registration for household use, it can be used in an area including residential
areas.

Japan: This is a Class B product based on the standard of the Voluntary Control Council for interference by information
Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio
interference. Install and use the equipment according to the instruction manual.

OVERVIEW 1-1

INSTALLATION 2-1

SCANNING 3-1

MAINTENANCE 4-1

TROUBLESHOOTING 5-1

APPENDICES

1 Overview

Contents Overview.........................................................................................1-1

Supporting documentation..............................................................1-2

Accessories.....................................................................................1-2

What’s in the box ...........................................................................1-3

Scanner components......................................................................1-4

The Kodak i1200/i1300 Plus
Series Scanners are compact
document scanners perfect for
workgroups and other
decentralized applications. All
scanner models have a
feature that allows you to tilt
the scanner body and position
the input and output trays in a
variety of angles to meet your
scanning needs. Included with
each model is Smart Touch
functionality which allows you
to send your documents to email, print or various applications with a
touch of a button. The i1200/i1300 Plus Scanners also support the
optional Kodak A4 Flatbed Accessory or Kodak A3 Flatbed Accessory.

The i1200/i1300 Plus Series Scanners include these models:

• Kodak i1210 Plus Scanner

• Kodak i1220 Plus Scanner

• Kodak i1310 Plus Scanner

• Kodak i1320 Plus Scanner
NOTE: This User’s Guide provides information and procedures for the

Kodak i1200/i1300 Plus Series Scanners. The information in
this guide is for use with all scanner models unless otherwise
noted.

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Supporting
documentation

In addition to this User’s Guide, the following documentation is also
available:

• Installation Guide — provides a step-by-step pro cedure for installing
the scanner.

• Scanning Setup Guides — the TWAIN Satasource and ISIS Driver
are included with the Kodak i1200/i1300 Plus Series Scanners. The
Scanning Setup Guides explain how to use basic image processing
features and is provided on the Installation CD in PDF format.

• Smart Touch User’s Guide — provides information and procedures
on how to use Smart Touch functionality. This guide is provided on
the Installation CD in PDF format.

• Reference Guide — provides easy visual steps for cleaning your
scanner. Keep t his guide close to the scanner so you can use it as an
easy reference.

Accessories • Kodak White Background Accessory — if you are scanning

translucent or very thin documents, this accessory will reduce black
background bleed-through while scanning which produces whiter
images. CAT No. 892 7717

• Kodak A4 Flatbed Accessory — the Kodak A4 Flatbed adds
scanning capability for exception documents up to 8.5 x 11-inch (A4)
size paper to your Kodak i1200/i1300 Plus Series Scanner.
CAT No. 867 7288

• Kodak Black Background Accessory for A4 Flatbed — this
flatbed cover can be used if you are scanning documents with
primarily a white background and you want a defined black border on
your images. CAT No. 863 6870

• Kodak A3 Flatbed Accessory — the Kodak A3 Flatbed adds
scanning capability for exception documents up to 11 x 17-inch (A3)
size paper to your Kodak i1200/i1300 Plus Series Scanner.
CAT No. 179 6747

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What’s in the box Before you begin open the box and check the contents:

• Kodak i1210 Plus, i1220 Plus, i1310 Plus or i1320 Plus Scanner

• Output tray

• Optional output tray kit

• USB 2.0 cable

• Power supply

• AC power cord bundles

• Sample Cleaning Kit

• Welcome Folio which includes:

- Installation CD

- Application CDs (includes: ScanSoft PaperPort and ScanSoft
OmniPage)

- Warranty/Registration sheets

- Printed User’s Guide, English

- Printed Maintenance Guide, English

- Installation Guide

- Service & Support Contact Information sheets

- Miscellaneous flyers

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Scanner components

Scanner

cover

Tilt

button

Input

tray

Function

window

LED

indicator

Start

button

Scroll

button

Standard output tray

Front view

Scanner cover — provides access to internal components; such as,

the imaging area and the feed and separation modules.
Tilt button — allows you to rotate the scanner into a downward or

upright position.
Standard output tray — collect s the scanned documents. Use this tray

when you are scanning 5 pages or less; otherwise, use the optional
output tray kit.

Input tray — holds up to 75 documents (20 lb./75 g/m
Function window — displays 0 - 9. These numbers correspond to a

predefined function. E is displayed if an error is encountered.

2

).

Scroll button — allows you to select or scroll through predefined
functions or applications for scanning.

Start button — launches the selected application that is associated
with the displayed number in the Function window.

LED Indicator — illuminates or flashes indicating scanner status.

• Steady green: ready to scan

• Flashing green: preparing to scan

• Flashing red: error indication such as, Scanner Cover Open, in
conjunction with the Function window displaying an “E”. See Chapter
5, Troubleshooting for error code descriptions.

NOTE: The Start button, Scroll button and Function window are used

with the Smart Touch functionality.

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Back view

Power switch

Power port USB port

Flatbed port

Security
lock port

Power switch — turns the scanner on and off.
Power port — connects the power cord to the scanner.
USB port — connects the scanner to the PC.
Flatbed port — connects the optional flatbed accessory to the scanner.
Security lock port — connects a security lock to the scanner. You can

purchase a standard security lock at an of fice supply store. Refer to the
instructions provided with the security lock for installation procedures.

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Inside view

Feed

module

Separation

module

Scanner cover

release lever

Gap release

lever

Separation module

release lever

Rollers

Side guides

Paper present

sensor

Feed module

cover

Imaging area

Side guides — slide the guides back and forth to accommodate the
size of documents you are scanning.

Paper present sensor — detects the presence of documents in the
input tray.

Feed module cover — this cover needs to be removed when cleaning
or replacing the feed module or feed module tires.

Imaging area — for optimum image quality, keep the imaging area
clean.

Separation module release lever — push the release lever down to
remove the separation module for cleaning or replacement.

Gap release lever — allows you to manually adjust the sp ace between
the feed module and separation module for documents that require
special handling, e.g., documents that are badly torn.

Feed module, rollers and separation module — provides smooth
document feeding and separation of various sizes, thicknesses and
textures of documents.

Scanner cover release lever — opens the scanner to allow access to
the paper path for cleaning or clearing a document jam.

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2 Installation

Contents Installing the scanner......................................................................2-1

Install the Kodak Driver Software - Windows..............................2-1

Install the Kodak Driver Software - Linux....................................2-2

Attach the standard output tray...................................................2-3

Attach the optional output tray kit ...............................................2-4

Connect the power cord and USB cable.....................................2-7

Turning on the scanner...................................................................2-8

Installing the scanner This section provides detailed information of the Installation Guide that

is provided with your scanner. Follow these steps in the order they are
provided to install your scanner.

NOTE: If you have already performed all of the steps in the Installation

Guide, skip this section.

Installing the Kodak Driver
Software - Windows

operating systems

1. Insert the Kodak i1200/i1300 Plus Series Scanners Installation CD
in the CD-ROM drive. The installation program starts automatically.

NOTE: The i1200/i1300 Plus Series Scanners have separate

Installation CDs. Be sure you select the correct CD for your
scanner.

2. Select Install Scanner Software.

NOTES:

• If the CD does not start automatically, open the My Computer
icon on your desktop. Double-click the icon indicating your CD­ROM drive, then double-click on setup.exe.

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• If the message Portions of this application are already
installed is displayed, click Yes to continue the installation

process. Any previously installed Kodak Scanner software that
is shared with this scanner will be updated.

3. Click Next when the Welcome screen is displayed.

4. Click I Agree after you have read and agreed with the terms of the
Software License Agreement. The installation will start and several
progress screens will be displayed.

5. Click Finish when the installation is complete.

6. Remove the Installation CD from the CD-ROM drive.

Installing the Kodak Driver
Software - Linux operating

systems

Linux drivers can be found on the Kodak website. Visit
www.Kodak.com/go/disupport to obtain the most recent Linux drivers
and installation procedures.

Install the driver software before connecting the scanner to your PC.
NOTES:

• Depending on the operating system you are installing on (Ubuntu,

Fedora, or SUSE) the following procedures may be slightly different.

• Kodak Scanner software requires QT3. Verify that your system has

these installed (e.g., Fedora: Applications>Add/Remove
Software).

• You must be a super user to install the software.

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Attaching the standard
output tray

1. Slide the output tray underneath the scanner platform along the
center guide.

2. Push it all the way back until it snaps into place.

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Attaching the optional

clip
dangler

output tray extension

output tray kit

The Kodak i1200/i1300 Plus Series Scanners are shipped with an
output tray kit, which includes: an output tray extension, dangler and
clip. This output tray is optional but is recommended when scanning
large stacks of documents.

To install the output tray kit:

1. Remove the standard output tray from underneath the scanner by
pressing down on the two tabs and pulling the output tray out of
position.

2. Press and hold the tilt button and rotate the scanner body to the
downward position.

NOTE: The scanner must be in the downward position when using

this output tray.

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3. Slide the output tray extension underneath the scanner platform
along the center guide and push it back until it is securely in place.

4. Install the clip by sliding it up into the scanner between the slots at
the center of the scanner and snap it in place.

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NOTE: Once you have installed this clip, there is no need to

remove it.

5. Snap the dangler onto the clip.

6. Slide the standard output tray along the rail underneath the output
tray extension and push it back until it is securely in place.

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Connecting the power cord
and USB cable

When the drivers have been installed, connect the power supply, power
cord and USB cable to the scanner. Refer to the illustration below for
making proper connections. Make sure the power outlet is located
within 1.52 metres (5 feet) of the scanner and is easily accessible.

1. Select the appropriate AC power cord for your region from the
supply of power cords packed with your scanner.

2. Attach the power cord you selected to the power supply.

NOTE: Be sure that the power cord is securely attached to the

power supply.

3. Plug the output power cord from the power supply into the power
port on the scanner.

4. Plug the other end of the power cord into the wall outlet.

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5. Attach the USB cable to the scanner USB port, located on the back
of the scanner.

6. Attach the other end of the USB cable to the proper USB port on
your PC.

Turning on the scanner • Press the button on the back of the scanner to the On (|) position.

When you turn on the scanner, the green indicator on the front of the
scanner will flash as the scanner goes through a series of self tests.

Please wait while the operating system synchronizes the scanner with
the installed software.

When the installation process is complete and ready to scan, the LED
indicator will stop flashing and stay green.

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3Scanning

Contents Getting your scanner ready to scan................................................3-1

Getting your documents ready to scan...........................................3-3

Selecting your scanning application ...............................................3-4

Scanning with Smart Touch ............................................................3-4

Getting your scanner
ready to scan

1. Be sure the scanner is on and ready to scan (green indicator light is
on and constant).

IMPORT ANT: When using the tilt feature, be sure the scanner cover

is closed.

2. Select the desired scanner position.

• Downward position: This
position provides the most
flexibility and should be used
for most scanning jobs. Press
and hold the tilt button and
rotate the scanner away from
you.

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• Upright position: Use this
position if you are scanning in
tight spaces. Press and hold
the tilt button and rotate the
scanner toward you.

3. Adjust the side guides (by sliding them in or out) to accommodate
the size of documents you are scanning.

4. Adjust the input tray. You can scan documents with the input tray
open or closed. Feed documents with the input tray open if you are
scanning a batch of documents.

Input tray - open position Input tray - closed position

If space is limited and you want to close the input tray, you can easily
feed documents one at a time.

5. Adjust the output tray to accommodate your scanning needs.

• The standard output tray can be positioned so it lies flat on the
table. This position works well for scanning a few pages at a
time.

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• For scanning jobs of more than 5 pages, put the scanner in the
downward position when using the output tray extension.

• The output tray can be extended to accommodate documents up
to 14 inches in length.

Getting your
documents ready to
scan

1. Standard paper size documents feed easily through the scanner.
When organizing your documents for scanning, stack the
documents so the lead edges are aligned and centered in the input
tray . This allows the feeder to introduce documents into the scanner
one at a time.

2. Remove all staples and paper clips before scanning. Staples and
paper clips on documents may damage the scanner and
documents.

3. All inks and correction fluids on the paper must be dry before
scanning is started.

4. Place the documents you want to scan in the input tray of the
scanner. Be sure the front side of your document(s) is positioned
against the input tray and the top of the document(s) is inserted into
the input tray first (see below).

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Selecting your
scanning application

Smart Touch — Kodak provides Smart Touch functionality which

allows you to quickly and easily perform common scanning tasks; such
as:

• scan and share incoming client correspondence with a co-worker in a

branch office

• create a searchable PDF of a printed report

• scan, fax/print an invoice

• scan a photo to add to a presentation

Nine predefined task shortcuts are available for you to use. You can
modify and rename any of the shortcuts to create your own custom
tasks. You can also preview and easily edit images (zoom, pan, rotate,
crop, and much more) before they are sent to their destination.

ScanSoft PaperPort — use this software to scan your documents into
organized files that you can quickly find, use and share. PaperPort
provides a unique visual desktop that displays thumbnails of your
documents so you can easily browse and locate information fast.

ScanSoft OmniPage — this productivity application delivers accurate
document conversion for turning paper and PDF files into electronic
files you can edit, search and share. Its OCR engines and precise
formatting ensure that your electronic documents look exactly like the
original - complete with text, graphics, columns and tables.

Scanning with Smart
Touch

NOTE: Smart Touch was installed when you installed the Kodak Driver

Software. The rest of the above scanning applications are
provided on separate CDs that were included with your scanner .
Refer to the application’s User’s Guide for instructions on how to
install and use it.

The following steps are an example of creating a Black and White PDF
using Smart Touch. For more information about Smart Touch, see the
User’s Guide for Smart Touch on the Installation CD.

1. Press the Scroll button until number 6 is displayed in the function
window.

2. Press the Start button.

The document will be scanned and the resulting image will be placed
in the Output folder in the Smart Touch directory under “My
Documents”.

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4 Maintenance

Contents Opening the scanner cover .............................................................4-1

Cleaning procedures.......................................................................4-2

Cleaning the rollers ...................................................................4-2

Cleaning the separation module.................................................4-3

Cleaning the feed module ..........................................................4-4

Vacuuming the scanner..............................................................4-6

Cleaning the imaging area .........................................................4-6

Running a transport cleaning sheet............................................4-7

Replacement procedures ...............................................................4-8

Replacing the separation module and tires................................4-8

Replacing the pre-separation pad............................................4-10

Replacing the feed module and tires........................................ 4-11

Adjusting the pre-separation roller tension ...................................4-13

Supplies and consumables ..........................................................4-14

Opening the scanner
cover

1. Before opening the scanner cover, be sure the input tray is in the

open position and, if the optional output tray and/or dangler are
attached, remove them.

2. Press and hold the scanner cover release lever and pull the scanner

cover down.

3. When you finish cleaning the scanner or replacing a part, close the

scanner cover with both hands.

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Cleaning procedures Your scanner needs to be cleaned periodically. If your documents do

not feed easily, if several documents feed at the same time or if streaks
appear on your images, it is time to clean your scanner. The section
entitled, “Supplies and consumables” at the end of this chapter
provides a listing of the supplies required to clean your scanner.

IMPORT ANT: Use only non-flammable cleaners such as those provided

through Kodak Parts Services. Do not use household
cleaners.

Allow surfaces to cool to ambient temperature before

use. Do not use cleaners on hot surfaces.

Use adequate ventilation. Do not use cleaners in

confined areas.

NOTES:

• Before beginning cleaning procedures, disconnect the electrical

power.

• Wash your hands with soap and water after performing maintenance

procedures.

Cleaning the rollers 1. Open the scanner cover.

2. With a roller cleaning pad, wipe the feed rollers from side to side.

Rotate the feed rollers to clean the entire surface.

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IMPORTANT:The roller cleaning pad contains sodium lauryl ether

sulfate which can cause eye irritation. Refer to the MSDS
for more information.

3. Dry the rollers with a lint-free cloth.

Cleaning the separation
module

The separation module should be removed from the scanner for best
cleaning results.

NOTE: When removing or cleaning the separation module, it may be

easier to access the separation module if you remove the input
tray. To remove the input tray, gently push the input tray to the
left or right to release the pin from the slot, and lift it out of
position.

1. Push the separation module up to snap out and lift it out of position.

2. Manually rotate and wipe the separation module tires with a roller

cleaning pad.

3. Inspect the separation module.

If the separation module tires show signs of wear or damage,
replace the tires or the separation module. See “Replacement
procedures” for more information.

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4. Insert the separation module by aligning the tabs with the slots and

snapping it into position.

Cleaning the feed module NOTE: Be careful not to damage the paper present sensor when

removing or cleaning around the feed module.

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1. Pull against the raised edge of the feed module cover and lift it up

and out of position.

2. Rotate the feed module forward and push it to the left to lift it out of

position.

3. Manually rotate and wipe the feed module tires with a roller cleaning

pad.

4. Inspect the feed module.

If the feed module tires show signs of wear or damage, replace the
tires or the feed module. See the “Replacement procedures” for
more information.

5. Using a vacuum or cleaning pad, remove dust and debris from the

feed module area.

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6. Reinstall the feed module by aligning the pins and pushing it toward

the left to fit it into position. Be sure the gears are aligned and it
snaps into place. Roll the feed module back into place.

7. Reinstall the feed module cover by aligning the tabs with the slots

and pushing it back into position until it snaps into place.

Vacuuming the scanner Before cleaning the imaging area, it is suggested that you vacuum the

inside of the scanner to remove any dust and debris.

Cleaning the imaging area 1. Wipe the upper and lower imaging area using a Staticide wipe. Be

careful not to scratch the imaging area when cleaning.

IMPORTANT:Staticide wipes contain isoprop anol which can cause eye

irritation and dry skin. Wash your hands with soap and
water after performing maintenance procedures. Refer to
the MSDS for more information.

4-6 A-61560 January 2010

2. Wipe the upper and lower imaging area again using the reusable

optics cleaner pad to remove any streaks.

3. When finished, close the scanner cover with both hands.

Running a transport
cleaning sheet

1. Remove the wrapping from the Transport Cleaning Sheet.

2. Adjust the side guides to fit the cleaning sheet.

3. Place a transport cleaning sheet in the input tray (adhesive side

facing you) in portrait orientation.

4. Using your scanning application, scan the transport scanning sheet.

5. After the transport cleaning sheet is scanned, turn it over (adhesive

side facing the input tray) and scan it again.

6. Open the scanner cover and wipe the imaging area with a lint-free

cloth.

7. Close the scanner cover with both hands.

8. Check your image quality.

9. If necessary, repeat this procedure until all residue is removed from

the rollers.

NOTE: When a transport cleaning sheet gets very dirty, discard it and

use a new one.

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Replacement
procedures

Kodak Scanners use replaceable tires that can feed a wide range of
document types, sizes and thicknesses. Tire life and performance will
vary based on the customer’s document set, the frequency of cleaning
and paper path and tires, and following the recommended schedule for
changing tires. Nominal tire life is approximately 125,000 pages. Usage
figures are not guaranteed. Customer-operating environments,
document type, the condition of documents being scanned, and not
following the recommended cleaning and replacement procedures, can
cause the life of the consumables to vary . You should change the tires if
you notice an increase in multiple feeds, stoppages, or a decrease in
feeder performance that is not resolved by following the cleaning
procedures.

NOTES:

• Before beginning replacement procedures, disconnect the electrical

power.

• Certain paper types (such as carbonless paper or newsprint), failure

to clean regularly , and/or use of non-recommended cleaning solvents
can shorten roller life.

Replacing the separation
module and tires

1. Push the separation module up to snap out and lift it out of position.

• If you are replacing the separation module, insert the new
separation module by aligning the tabs with the slots and
snapping it into position.

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• If you are replacing the tires, continue with Step 2.

2. Holding onto the separation module, rotate the release lever back
so you can access the separation roller.

CAUTION: Use caution as the release lever is spring-loaded and

will snap back if you do not hold it in place.

3. Remove the separation roller from the separation module housing.

4. Remove each tire by sliding the tire off the core.

5. Install each new tire by gently pulling it over the core.

IMPORTANT: Do not overstretch the tire, it may tear.

6. Reinstall the separation roller in the separation roller housing. Be
sure the separation roller snaps into place.

7. Reinstall the separation module by aligning the tabs with the slots
and snapping it into position.

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Replacing the pre­separation pad

1. Remove the separation module from the scanner by following the
steps previously described in “Replacing the separation module and
tires”.

2. Hold the separation module in both hands and locate the two side
tabs which protrude slightly from the back of the separation module.

3. Push down on the side tabs until the pre-separation pad protrudes
slightly from the front of the separation module.

4. Grasp the pre-separation pad and pull it out of the separation
module.

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5. Discard the worn pre-separation pad.

6. Align the side tabs of a new pre-separation pad with the slots on the
separation module.

7. Push the pre-separation pad firmly in the slots until the pre­separation pad flap rests lightly against the separation module tires.

8. Reinstall the separation module by aligning the tabs with the slots
and snapping it into position.

Replacing the feed module
and tires

NOTE: The paper present sensor is located to the right of the feed

module. Be careful not to damage the paper present sensor
when removing or cleaning around the feed module.

1. Lift the tab of the feed module cover and remove it from its position.

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2. Rotate the feed module forward and push it to the left to lift it out of
position.

• If you are replacing the feed module, insert the new f eed module
by aligning the pins and pushing it toward the left to fit it into
position. Be sure the gears are aligned and it snaps into place,
then go to Step 8.

• If you are replacing the tires, continue with Step 3.

3. Remove one core assembly by lifting up and out of position.

4. Remove each tire by sliding the tire off the core.

5. Install each new tire by gently pulling it over the core.

IMPORTANT:Do not overstretch the tire; it may tear.

4-12 A-61560 January 2010

6. Replace the core assembly in the feed module. You may need to
slide the shaft to the right or left so the core fits properly within the
feed module housing.

7. Repeat the replacement procedure outlined above for the other core
assembly.

8. Reinstall the feed module.

9. Reinstall the feed module cover by aligning the tabs in the slots and
pushing the feed module cover down until it snaps into place.

Adjusting the pre­separation roller
tension

If you are experiencing multi-feeds or document jams, it may be
necessary to adjust the pre-separation roller tension.

1. Remove the separation module from the scanner by following the
steps described previously in “Replacing the sep aration module and
tires”.

2. Locate the spring on the separation module.

3. Lift the spring from the holder and move it to the left or right as
desired to adjust the tension.

A-61560 January 2010 4-13

4. When finished, reinsert the separation module by aligning the tabs
with the slots and snapping it into position.

Supplies and
consumables

Contact your scanner supplier to order supplies.

Description CAT No.

Kodak Feed Rollers / for i1200/i1300 Plus Series Scanners
(qty. 12)

Kodak Separation Module / for i1200/i1300 Plus Series
Scanners

Kodak Feed Module / for i1200/i1300 Plus Series Scanners 826 9607
Kodak Digital Science Roller Cleaning Pads (qty 24) 853 5981
Kodak Digital Science Transport Clean ing Sheets (qty 50) 169 0783

Staticide Wipes for Kodak Scanners (qty 6 boxes of 24) 896 5519
Optics Cleaner Pad 868 3724

148 4864

173 6115

NOTE: Items and catalog numbers are subject to change.

4-14 A-61560 January 2010

5 Troubleshooting

Contents Problem solving ..............................................................................5-1

LED error codes..............................................................................5-3

Contacting Service..........................................................................5-4

Problem solving Occasionally you may encounter a situation with your scanner where it

may not function properly. Use the chart below as a guide to check
possible solutions to help you resolve the situation before calling
Technical Support.

Problem Possible Solution

Documents are jamming or multiple
documents are feeding

Make sure that:

• the side guides are adjusted for the width of the document s you are
scanning.

• the output tray is adjusted for the length of the documents you are
scanning.

• all documents meet the specifications for size, weight and type as
outlined in Appendix A, Specifications.

• the scanner and tires are clean.

• the spring on the pre-separation module is adjusted to the proper
tension. See the procedures in Chapter 4, Maintenance.

• the feed module and pre-separation module is installed properly and
securely in place. See the procedures in Chapter 4, Maintenance.

To remove a document jam:

IMPORTANT: Be sure the input tray is up before opening the cover . Do

not pull the jammed document out of the scanner; open
the scanner cover first.

• Open the scanner cover.

Scanner will not scan/feed documents

A-61560 January 2010 5-1

• Remove any jammed document(s) from inside the scanner.

• Close the scanner cover and resume scanning.

Make sure that:

• the power cord is plugged securely into the back of scanner and the
wall outlet.

• the power supply, green LED is lit.

• the power switch is on.

• the wall outlet is not defective (call a licensed electrician).

• the PC was restarted after installing the software.

• document(s) is making contact with the feed rollers.

If you are feeding a stack of documents (more than 40) in the upright
position, and the transport will not start, it may be necessary to shingle
the bottom documents so the feed rollers can grasp the first document
and start the feeding process, or use the tilt button to rotate the scanner
in the downward position.

Problem Possible Solution

No images are being displayed

• If you are scanning one-sided documents or are using a Kodak i1210
Plus or i1310 Plus Scanner , be sure the side you want to scan is facing
the input tray (not facing you). For more information, see the section
entitled, “Getting your documents ready to scan” in Chapter 3,
Scanning.

Images are not being cropped correctly

• If the cropping options are enabled, Automatically Detect and

Straighten (Automatic), Automatically Detect or Border Reduction
(Aggressive) and your images are not being cropped correctly, clean

the imaging area. See the section entitled, “Cleaning the imaging a rea”
in Chapter 4, Maintenance.

Roller marks appear on the document

Clean the rollers. See the procedures in Chapter 4, Maintenance.

after scanning
Images have black background bleed-

through

When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value or
select Draft (Fixed) in TWAIN or Fixed Processing in ISIS to improve
the image or use the Kodak White Background Accessory.

Red, green or blue streaks are running
through a color photo

Scanner is running slow

The scanner is dirty and needs to be cleaned. Refer to the “Cleaning
procedures” in Chapter 4, Maintenance.

• Your PC may not meet the minimum requirements for the scanner.

• The scanner is rated and designed to operate with USB 2.0, but will
function in a USB 1.1 port. If you are using a USB 1.1 connection,
update your connection to USB 2.0.

Microsoft Windows operating systems - only

Cannot scan after S t andby or Hiberna te

Upgrade to Service Pack 1 or higher.

with Microsoft Windows Vi sta
Unable to scan using Microsoft Office

Document Imaging 2007 using the WIA
driver

Select the scanner named:
KODAK Scanner: i1210/i1220 or

KODAK Scanner: 1310/i1320
from the Scanner drop-down list.

Linux operating systems - only

The number of pages value is not
communicated to the SANE driver. The

Set the Number of Pages value to a number that is larger than the

number of images that will be captured in a batch.
number of pages is just presented as a
“tally” that the XSANE application uses
to count the number of images that are
captured

The LED on the scanner is red even
though the scanner is securely

The LED will remain a steady red until your application connects to the

scanner.
connected to the PC

5-2 A-61560 January 2010

Problem Possible Solution

Linux operating systems - only

If the following Communications error is
displayed when you select a scanner
after initially installing Linux drivers on
Fedora 7:

Please check to make sure the
scanner has powered up
successfully and the cable is
securely attached to both the PC and
the scanner. If you are still having a
problem, power down the scanner,
then power up the scanner , wait for it
to finish initializing and try again.

Before checking cable connections and performing the power down

sequence:

1. Click OK on the message.

2. Select System>Administration>SELinux Management.

3. Enter your root/superuser password. The SELinux Administration

screen will be displayed

.

4. Select Permissive from the System Default Enforcing mode drop­down list.

5. Select Permissive from the Current Enforcing mode drop-down list.

6. Close the SELinux Administration screen and try again.

LED error codes Following is a listing of the error codes that may be displayed in the

Function window. When an error occurs, the red indicator will blink and
a number is displayed in the Function window.

Code Problem Remedy
E 0 USB cable is not

connected.

E 1 - E 5 Scanner failure Turn the scanner off, then on again.
E 7; E 8

E 6 Scanner cover open Close the scanner cover.
E 9 Document jam Open the scanner and remove any

NOTE: The numbers 1-9 may be displayed when the scanner’s LED is

green. These are not error codes; they are function numbers.
Used together with the Scroll and S tart buttons and Smart Touch
functionality, the function numbers can greatly improve your
ease of use.

Be sure the USB cable is securely
connected to the scanner and PC.

Restart the scanning application and try
again. If the problem persists, contact
Kodak Service.

paper in the paper path.

A-61560 January 2010 5-3

Contacting Service 1. Visit www.Kodak.com/go/disuppo rt to obtain the most current phone

number for your country.

2. When calling, please have the following information ready:

• A description of your problem.

• The scanner model and serial number.

• Computer configuration.

• Software application you are using.

5-4 A-61560 January 2010

Appendix A Specifications

This appendix provides scanner specifications and system
requirements.

Scanner Type/Speed

Scanning Technology CCD type

Output Resolutions 75, 100, 150, 200, 240, 300, 400, 600 and 1200 dpi
File Format Output Single- and multi-page TIFF, JPEG, RTF, PDF and searchable PDF
Minimum Document Size
Maximum Document Size

Kodak i1210 Plus Scanner — a simplex scanner which provides color scanning
up to 30 pages per minute; black and white and grayscale scanning at up to
45 ppm at 200 dpi.

Kodak i1220 Plus Scanner — a duplex scanner which provides color scanning
up to 30 pages per minute; black and white and grayscale scanning at up to
45 ppm at 200 dpi.
Kodak i1310 Plus Scanner: a simplex scanner which provides colo r sca nn in g
up to 40 pages per minute; black and white and grayscale scanning at up to
60 ppm at 200 dpi.

Kodak i1320 Plus Scanner: a duplex scanner which provides color scanning up
to 40 pages per minute; black and white and grayscale scanning at up to 60 ppm
at 200 dpi.

Grayscale output bit depth is 256 levels (8-bit)
Color capture bit depth is 48 bits (16 x 3)
Color output bit depth is 24 bits (8 x 3)

63.5 x 50 mm (2.5 x 2 in.)

Scanner — 215 x 863 mm (8.5 x 34 in.)
Flatbed — 215 x 297 mm (8.5 x 11.69 in.)

Paper Weight
ADF Capacity

Recommended Daily
Volume

Illumination Dual Fluorescent (cold cathode)
Electrical requirements 100 - 240 V (international), 50/60 Hz
Scanner Dimensions Height: 246 mm / 9.7 in. (not including input tray)

Scanner Weight i1210/i1310 Plus: 5.2 kg (11.5 lbs)

Host Connection USB 2.0
Operating Temperature 10°C to 35°C (59 to 95°F)
Operating Humidity 15 to 76% RH
Environmental Factors Energy Star qualified scanners

34 g/m2 to 413 g/m2 (9 to 110 lbs.)

75 sheets (20-lb./75 g/m
embossed cards and insurance cards

3,000: i1210 and i1220 Plus Scanners
5,000: i1310 and i1320 Plus Scanners

Width: 330 mm / 13 in.
Depth: 162 mm / 6.3 in. (not including input tray and output tray)

i1220/i1320 Plus: 5.5 kg (12 lbs)

2

) paper; handles small documents, such as ID cards,

A-61560 January 2010 A-1

Power Consumption ­Scanner

Power Consumption ­with A3 Flatbed

Power Consumption ­with A4 Flatbed

Acoustic Noise

(Sound Pressure level)
Bundled Software Nuance ScanSoft PaperPort Software / for Kodak Scanners

Off mode: <4 watts
Running: <35 watts

Off mode: <
Running: <65 watts

Off mode: <
Running: <57 watts

Operating: less than 58 dB(A)
Off mode: less than 30 dB(A)

Nuance ScanSoft OmniPage Pro Software / for Kodak Scanners
Nuance ScanSoft PaperPort Deluxe Software, Asian / for Kodak Scanners

6 watts

6 watts

System requirements Following is the minimum recommended system configuration to run

Kodak i1200/i1300 Plus Series Scanners.

• Recommended processor and memory:

- For documents up to 356 mm (14 in.) long up to 300 dpi: 3.2 GHz
Intel Pentium IV processor with 1 GB of RAM

- For documents up to 660 mm (26 in.) long up to 400 dpi: 3.2 GHz
Intel Pentium IV processor with 2 GB of RAM

- For longer documents/higher resolutions: 3.2 GHz Intel Pentium
IV processor with 3 GB of RAM

- For Windows 7 x64 bit

• For documents up to 660 mm (26 inches) long up to 400 dpi:
32 GHz Intel P4 processor with 2 GB RAM

• For longer documents/higher resolutions: 3.2 GHz Intel P4
processor with 4 GB RAM

• USB port 2.0 (compatible with USB 1.1 but at slower speeds)

• 200 MB free hard disk space

• Supported operating systems:

- Microsoft Windows 7 (32-bit and 64-bit)

- Microsoft Windows Vista (32-bit and 64-bit); SP2

- Microsoft Windows XP SP2/SP3 (32-bit)

- Microsoft Windows XP SP2 x64 Edition

- Microsoft Windows 2003 Server R2 x64 Edition (TWAIN only)

- Linux Ubuntu 9.04

- Linux SUSE 11.1

- Linux Fedora 10

Included Drivers:

A-2 A-61560 January 2010

• Windows operating systems: TWAIN, ISIS, WIA

• Linux distributions: TWAIN and SANE

Appendix B Warranty - US and Canada only

Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest
performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.

Limited Warranty for Kodak Scanners

Eastman Kodak Company provides the following Limited Warranty on Kodak Scanners (excluding spare parts and
consumables) distributed by Kodak or through Kodak’s authorized distribution channels:

Kodak warrants that a Kodak Scanner, from the time of sale through the Limited Warranty period applicable to the Product, will
be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular
Kodak Scanner.

All Kodak Scanners are subject to the Warranty Exclusions described below. A Kodak Scanner found to be defective or which
does not conform to the product specifications will be repaired or replaced with new or refurbished product at Kodak’s option.

Purchasers may determine the applicable Limited Warranty period for the Kodak Scanners purchased by calling (800) 822­1414, or by visiting www.Kodak.com/go/disupport or by reviewing the Limited Warranty Summary Card enclosed with the Kodak
Scanner.

Proof of purchase is required to demonstrate eligibility for warranty service.

Warranty exclusions

Kodak’s Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase,
caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship
the Scanner back to Kodak for warranty service in accordance with Kodak’s then current Packaging and Shipping Guidelines,
including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint prior to use; (b)
resulting from the user’s installation, system integration, programming, re-installation of user operating systems or applications
software, systems engineering, relocation, reconstruction of data, or removal of the product or any component (including
breakage of a connector, cover , glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a service
provider authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies, accessories, or
modules; (d) by misuse, unreasonable handling or maintenance, mistreatment, operator error, failure to provide proper
supervision or maintenance, including use of cleaning products or other accessories not approved by Kodak or use in
contravention of recommended procedures or specifications; (e) by environmental conditions (such as excessive heat or other
unsuitable physical operating environment), corrosion, staining, electrical work external to the product or failure to provide
electro-static discharge (ESD) protection; (f) by failure to install firmware updates or releases available for the product and (g) by
such other supplemental exclusions published from time to time online at www.Kodak.com/go/disupport or by calling (800) 822-

1414.
Kodak provides no Limited Warranty for products purchased from countries other than the United States. Purchasers of

products from foreign distribution channels must seek warranty coverage, if any, through the original source of purchase.
Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, computer

system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s

product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty

(30) days, whichever is longer.

Installation Warning and Disclaimer

KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE
SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE
CAUSE. SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT LIMITED TO,
LOSS OF REVENUE OR PROFIT, LOSS OF DATA, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, COST OF ANY
SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES.

If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty
prevail.

A-61560 January 2010 B-1

How to obtain Limited Warranty service

Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s
Guide will answer most of the technical questions the end user might have regarding proper installation, operation and
maintenance of the product. However, should additional technical support be required, you may visit our website at:
www.Kodak.com/go/disupport or contact:

Kodak’s Response Center: [phone]
The Response Center is available Monday – Friday (excluding Kodak holidays) 8 a.m. to 5 p.m. EST.
Before placing the call, the eligible purchaser should have the Kodak Scanner model number, part number, serial number and

proof of purchase available. The eligible purchaser should also be prepared to provide a description of the problem.
Response Center personnel will assist the end user in resolving the problem over the phone. The end user may be asked to run

some simple, self-diagnostic tests and report the resulting status and error code messages. This will assist the Response
Center in determining if the problem is the Kodak Scanner or another component and if the problem can be resolved over the
phone. If the Response Center determines a hardware problem exists that is covered either under th e Limited Warranty or a
purchased Maintenance Agreement, a Return Material Authorization Number (RMA) will be assigned as needed, a service
request will be initiated and repair or replacement procedures will follow.

Packaging and shipping guidelines

Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage.
Failure to do so will void the Kodak Scanner warranty. Kodak advises the purchaser to keep the original box and packing
materials for storing or shipping. Kodak is not responsible for issues related to shipping damage. The purchaser must return
only the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e. adapters, cables,
software, manuals, etc.). Kodak accepts no responsibility for these items and they will not be returned with the repaired or
replacement Kodak Scanner. All products should be returned to Kodak in the original shipping container, or an authorized
packaging box for the units being returned. Purchaser must install the shipping restraint before the Kodak Scanner is shipped.
When the original packaging is not available, contact Kodak’s Response Center at [phone] for part numbers and
replacement packaging ordering information.

Return procedure

Eligible purchasers seeking services for Kodak Scanners covered under this Limited Warranty must obtain a Return Material
Authorization number (“RMA”) by calling [phone] and within ten (10) business days from the date of issuance of the
RMA must return the Kodak Scanner to the address designated in the RMA at the end user’s own expense and risk, in
compliance with Kodak’s current Packaging and Shipping Guidelines.

Any defective products or parts replaced by Kodak become the property of Kodak.

Customer responsibility

BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY,
INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END
USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. KODAK IS, WITHOUT
LIMIT ATION, NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES.

Warranty Service descriptions

Eastman Kodak Company (Kodak) offers a range of service programs to support its Limited Warranty and to assist with the use
and care of the Kodak Scanner (“Service Methods”). A Kodak Scanner represents an important investment. Kodak Scanners
provide the productivity needed to stay competitive. The sudden loss of this productivity, even temporarily, could seriously affect
the ability to meet commitments. Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help
alleviate these problems, Kodak may use one of the service methods listed below, depending upon product type, in providing
service under its Limited Warranty.

Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card. The
Limited Warranty Summary card is specific by model. The Limited Warranty Summary card contains important warranty
information, including the model number and the Limited Warranty. Refer to the Limited Warranty Summary card to determine
the available Service Methods applicable to the particular Kodak Scanner.

If the Limited Warranty Registration card or Limited Warranty Summary card cannot be located, additional information may be
obtained about the product, including updated warranty and service program information and restrictions, online at
www.Kodak.com/go/disupport or by phone at [phone].

To avoid service delays, Kodak urges end users to complete and return the enclosed Limited Warranty Registration Card at the
first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at www.Kodak.com/go/
disupport or by phone at [phone].

Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner.
Kodak is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.

B-2 A-61560 January 2010

On-site service

For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and
logged. An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located
within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safe ty or
physical requirements that would restrict the Field Engineer’s access to the scanner. For additional information on service
areas, visit our website at: www.Kodak.com/go/docimaging. On-Site Service will be provided between the hours of 8 a.m. and 5
p.m. local time, Monday through Friday (excluding Kodak holidays).

AUR

AUR may be one of the easiest and most comprehensive service offerings in the industry. In the unlikely event of a product
defect, for eligible purchasers of certain Kodak Scanners, Kodak will replace that product within two business days.

The AUR provides advance replacement on specific failed or broken Kodak Scanner. To be eligible to take advantage of the
AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card
deposit to secure the replacement product. The RMA number should be kept in the event that the status of the replacement
product needs to be checked. The eligible purchaser will be asked for the address where the replacement product is to be
shipped. The eligible purchaser will also be faxed packing and shipping instructions for the malfunctioning product. The eligible
purchaser will then receive a replacement product within 2 business days after the service call initiation and Kodak’s receipt of
the signed agreement. The malfunctioning product must be received by Kodak within ten (10) days of the end user’s receipt of
the replacement product or the end user’s credit card will be charged the list price of the replacement product. Shipment of
replacement Imaging Product will be made at Kodak’s expense and choice of freight carrier. Shipments not made under
Kodak’s directions and choice of freight carrier may void the Limited Warranty.

Before the product is returned to Kodak, be sure to remove all options and accessories (which include power cord,
documentation, etc.) that are not covered by the Limited Warranty. The box and packaging in which the replacement product
was shipped must be used to return the malfunctioning product. If the malfunctioning product is not returned in the box and
packaging in which the replacement product was shipped the Limited Warranty may be voided. The Return Material
Authorization Number (“RMA”) must be clearly marked on the outside of the box to ensure proper receipt and credit of the
defective product.

Depot service

If the Kodak Scanner is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot
Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center.
Product must be shipped at the eligible purchaser’s risk and expense to the repair center. Before the product is returned to the
repair center, be sure to remove all options and accessories (which include power cord, documentation, etc.) not covered by the
Limited Warranty . All products should be returned to Kodak in the original shipping container, or in a recommended packing box.
The Kodak Scanner must have the shipping restraint installed before it is shipped. When the original packaging is not available,
contact Kodak’s Response Center at [phone], for ordering information. Eligible purchasers seeking services for Kodak
Scanners must obtain a Return Material Authorization number (“RMA”) by calling [phone], and within ten (10) business
days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at the end
user’s own expense and risk. The Return Material Authorizati on Number (“RMA”) must be clearly marked on the outside of the
box to ensure proper receipt and credit of the defective product.

Upon receipt of the product, the repair center will repair product within ten (10) business days. The repaired product will be
shipped back two-day express mail at no expense to the eligible purchaser.

Important restrictions

Eligibility: The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty (50) United

States, and On-Site Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for
products purchased from authorized distributors of Kodak. The Kodak Scanner will be ineligible for any service under warran ty
if the product falls under any of Kodak’s then-current Warranty Exclusions, including a purchaser’s failure to return defective
products to Kodak in compliance with Kodak’s then current Packaging and Shipping Guidelines. Persons are only considered
“eligible purchasers” or “end users” if they originally purchased the Kodak Scanner for their own personal or business use, and
not for resale.

Consumables: Consumables are items that wear out under normal use and must be replaced by the end user as needed.
Consumables, supplies, other expendable items and those items identified as being the user’s responsibility in the User’s Guide
are not covered under the Limited Warranty.

If any of the above excluded parts or services are required, they may be available through an authorized service provider at
their hourly rates and at terms then in effect.

Any defective products or parts replaced by Kodak become the property of Kodak.

A-61560 January 2010 B-3

Contacting Kodak

For Information on Kodak Scanners:
Website: www.Kodak.com/go/docimaging
For U.S. Service, Repair and Technical Assistance by Telephone:
Telephone technical support is available Monday-Friday between the hours of 5 a.m. to 5 p.m. excluding Kodak holidays.

Phone: [phone]
For Technical Documentation and FAQ’s available 24 hours a day:
Website: www.Kodak.com/go/docimaging
For Service Program Information
Website: www.Kodak.com

Phone: [phone]

B-4 A-61560 January 2010