Safety
User precautions
• Place the scanner on a sturdy, level work surface capable of supporting 2.6 kg (5.72 lbs).
• Do not install the scanner in a location subject to dust, humidity or steam. This may cause electrical shock or fire.
• Make sure the electrical power outlet is located within 1.52 meters (5 feet) of the scanner and is easily accessible.
• Use only the power cord that was provided with the scanner. Using any other power cord may cause electrical shock and/or
damage the product.
• Be sure the power cord is securely plugged into the wall outlet. Failure to do so may cause electrical shock or fire.
• Do not damage, knot, cut or modify the power cord. This may cause electrical shock or fire.
• The scanner requires a dedicated power outlet. Do not use an extension cord or power strip with the scanner.
• Use only the AC adapter that is supplied with the scanner; Model HEG42-240200-7L. Do not use the scanner’s AC adapter
with any other product.
• Leave sufficient space around the power outlet so it can be easily unplugged in case of an emergency.
• Do not use the scanner if it becomes inordinately hot, has a strange odor, emits smoke, or makes unfamiliar noises.
Immediately stop the scanner and disconnect the power cord from the power outlet. Contact Kodak Service.
• Do not disassemble or modify the scanner or the AC power adapter.
• Do not move the scanner with the power cord and USB cable attached. This may cause damage to the cord/cable. Remove
the power cord from the wall outlet before moving the scanner.
• Material Safety Data Sheets (MSDS) for chemical products are available on the Kodak website at: www .kodak.com/go/msds.
When accessing the MSDSs from the website, you will be required to provide the catalog number of the consumable you
want the Material Safety Data Sheet for. See the section entitled, “Supplies and consumables” later in this guide for supplies
and catalog numbers.
Environmental information
•The Kodak ScanMate i1120 Scanner is designed to meet worldwide environmental requirements.
• Guidelines are available for the disposal of consumable items that are replaced during maintenance or service; follow local
regulations or contact Kodak locally for more information.
•The Kodak ScanMate i1120 Scanner contains lead in the circuit board solder, glass lens, mercury in the lamps, and
Chromium VI used as corrosion protection on the metal frame. Disposal of this material may be regulated due to
environmental considerations. For disposal or recycling information, contact your local authorities or, in the USA, visit the
Electronics Industry Alliance website: www.eiae.org.
• The product packaging is recyclable.
•The Kodak ScanMate i1120 Scanner is Energy Star compliant and is shipped from the factory with the default time set to 15
minutes.
EMC statements
United States: This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of these measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for additional suggestions.
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to
operate the equipment. Where shielded interface cables have been provided with the product or specified additional
components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to
ensure compliance with FCC regulation.
Korea: As this equipment has obtained EMC registration for household use, it can be used in any area including residential
areas.
Japan: This is a Class B product based on the standard of the Voluntary Control Council for interference by information
Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio
interference. Install and use the equipment according to the instruction manual.
Acoustic emission
Maschinenlärminformationsverordnung – 3, GSGV
Der arbeitsplatzbezogene Emissionswert beträgt <70 dB(A).
[Machine Noise Information Ordinance — 3, GSGV
The operator-position noise emission value is <70 dB(A).]
Power system connection
This product is also designed for Norwegian IT power system with phase-to-phase voltage 230V.
European Union
This symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate
facilities for recovery and recycling. Please contact your local Kodak representative or refer to www.kodak.com/
go/recycle for additional information on the collection and recovery programs available for this product.
OVERVIEW 1-1
INSTALLATION 2-1
SCANNING 3-1
MAINTENANCE 4-1
TROUBLESHOOTING 5-1
APPENDICES
1 Overview
Contents Supporting documentation..............................................................1-1
What’s in the box ...........................................................................1-1
Scanner components......................................................................1-2
The Kodak ScanMate i1120 Scanner is a
desktop, duplex color scanner that scans two
sides of a document in a single pass at 20
pages per minute. The scanner can
accommodate documents up to
8.5 x 34 inches using the 50-sheet automatic
document feeder when the host PC is
configured with adequate memory.
21.6 x 86 cm /
Supporting
documentation
In addition to this User’s Guide, the following documentation is also
available:
• Installation Guide — provides a step-by-step pro cedure for installing
the scanner.
• Image Processing Guide — explains how to use basic image
processing features and is provided on the Installation CD in PDF
format.
• Smart Touch User’s Guide — provides information and procedures
on how to use Smart Touch functionality. This guide is provided on
the Installation CD in PDF format.
What’s in the box Before you begin open the box and check the contents:
• Kodak ScanMate i1120 Scanner
• Input tray
• Output tray
• Pre-separation pad (spare)
• USB 2.0 cable
• Power supply
• AC power cord bundles
• Welcome Folio:
- Installation CD (includes: Kodak Smart Touch functionality , Kodak
drivers and software)
- Application CDs (includes ScanSoft PaperPort, ScanSoft
OmniPage and BizCard5)
- Warranty/Registration sheets
- Printed User’s Guide, English
- Installation Guide
- Service & Support Country Contact sheet
- Miscellaneous flyers
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Scanner components
Input tray
Function
Start button
Scanner cover
release button
Scanner cover
Scroll button
Output tray
Output tray
extension
LED indicator light
window
Front view
Scanner cover — provides access to the internal components of the
scanner.
Output tray — collects the scanned documents.
Output tray extension — unfold this extension when scanning
documents longer than 8.5 x 11 inches (A4).
Input tray — holds up to 50 documents in place. Adjusts to fit the
document size.
Scanner cover release button — opens the scanner cover for
maintenance and clearing documents.
Function window — displays 1 through 9. These numbers correspond
to 9 predefined scanning functions. For more information see the
User’s Guide for Smart Touch provided on the Installation CD. The
Function window will also display error codes. See Chapter 5,
Troubleshooting for a listing of these error codes.
Scroll button — allows you to select or scroll through predefined
functions 1 through 9.
Start button — launches the selected application that is associated
with the number displayed in the Function window.
LED indicator light — illuminates or flashes indicating scanner status.
• Steady green: ready to scan
• Flashing green: preparing to scan
• Flashing red: error indication such as, Scanner Cover Open, in
conjunction with the Function window displaying an “E”. See
Chapter 5, Troubleshooting for a listing of these error codes.
NOTE: The Start button, Scroll button and Function window are used
with Smart Touch functionality.
1-2 A-61602 February 2009
Back view
Power switch Power port
USB port
Rollers
Pre-separation pad
Calibration guide
Inside view
Power switch — turns the scanner on and off.
Power port — connects the power cord to the scanner.
USB port — connects the scanner to the PC.
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Calibration guide — for optimum image quality, keep the calibration
guide clean.
Pre-separation pad and rollers— provides smooth document feeding
and separation of various sizes, thicknesses and textures of
documents.
2 Installation
Contents Installing the scanner......................................................................2-1
Install the Kodak Driver Software................................................2-1
Attach the input tray....................................................................2-2
Attach the output tray..................................................................2-4
Connect the power cord and USB cable.....................................2-5
Turning on the scanner...................................................................2-6
Installing the scanner This section provides detailed information of the Installation Guide that
is provided with your scanner. Follow these steps in the order they are
provided to install your scanner.
NOTES:
• If you have already performed all of the steps in the Installation
Guide, skip this section.
Installing the Kodak Driver
Software
• The Kodak Driver Software must be performed first, before
installing any other portions of the scanner.
1. Insert the Kodak ScanMate i1120 Scanner Installation CD in the
CD-ROM drive. The installation program starts automatically.
2. Select Install Scanner Software.
NOTES:
• If the CD does not start automatically, open the My Computer
icon on your desktop. Double-click the icon indicating your
CD-ROM drive, then double-click on setup.exe.
• If the message Portions of this application are already
installed is displayed, click Yes to continue the installation
process. Any previously installed Kodak Scanner software that
is shared with this scanner will be updated.
A-61602 February 2009 2-1
3. Click Next when the Welcome screen is displayed.
4. Click I Agree after you have read and agreed with the terms of the
Software License Agreement. The installation will start and several
progress screens will be displayed.
5. Click Finish when the installation is complete.
6. Remove the Kodak ScanMate i1120 Scanner Installation CD from
the CD-ROM drive.
Attaching the input tray 1. Press the release button to open the scanner cover.
2. Attach the two input tray pieces by aligning the slots and snapping
them together.
2-2 A-61602 February 2009
3. Align the four tabs on the input tray with the slots on the scanner.
4. Roll the input tray toward the back of the scanner until it snaps into
place.
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5. Close the scanner cover.
Attaching the output tray 1. Locate the output tray slots on the scanner.
2. Align the output tray pins with the slots and lower the output tray into
place.
NOTE: The output tray can be folded up when not in use for easy
storage.
2-4 A-61602 February 2009
Connecting the power cord
and USB cable
When the drivers have been installed, connect the power supply, power
cord and USB cable to the scanner. Refer to the illustration below for
making proper connections. Make sure the power outlet is located
within 1.52 metres (5 feet) of the scanner and is easily accessible.
1. Select the appropriate AC power cord for your region from the
supply of power cords packed with your scanner.
2. Attach the power cord for your power type to the power supply.
NOTE: Be sure that the power cord is securely attached to the
power supply.
3. Plug the output power cord from the power supply into the power
port on the scanner.
4. Plug the other end of the power cord into the wall outlet.
A-61602 February 2009 2-5
5. Attach the USB cable to the scanner USB port, located on the back
of the scanner.
6. Attach the other end of the USB cable to the proper USB port on
your PC.
NOTE: If you installed a USB card, use one of those ports, or use your
PC’s USB port. See your PC manufacturer’s documentation for
the location of the USB port.
Turning on the
scanner
When you turn on the scanner, the green indicator on the front of the
scanner will flash as the scanner goes through a series of self tests.
Please wait while the operating system synchronizes the scanner with
the installed software.
When the installation process is complete and ready to scan, the green
LED indicator light will stop flashing and a number will be displayed in
the Function window.
NOTE: If the LED indicator light continues to flash or “E” is displayed in
the Function window, refer to Chapter 5, Troubleshooting.
2-6 A-61602 February 2009
3Scanning
Contents Getting your scanner ready to scan................................................3-1
Getting your documents ready to scan...........................................3-2
Selecting your scanning application................................................3-3
Scanning with Smart Touch ............................................................3-4
Getting your scanner
ready to scan
1. Be sure the scanner is on and ready to scan (green indicator light is
on and constant).
2. Adjust the side guides (by sliding them in or out) to accommodate
the size of documents you are scanning.
3. If you are scanning documents longer than 8.5 x 11 inches (A4),
open the extender on the input and output trays.
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Getting your
documents ready to
scan
1. Standard paper size documents feed easily through the scanner.
When organizing documents for scanning, stack the documents so
the lead edges are aligned and centered in the input tray. This
allows the feeder to introduce documents into the scanner one at a
time.
2. Remove all staples and paper clips before scanning. Staples and
paper clips on documents may damage the scanner and
documents.
3. All inks and correction fluids on the paper must be dry before
scanning is started.
4. Be sure the front side of your document(s) is positioned against the
input tray and the top of the document(s) is inserted into the input
tray first (see the arrows below).
5. Place the documents you want to scan in the input tray of the
scanner.
3-2 A-61602 February 2009
Selecting your
scanning application
Smart Touch — Kodak provides Smart Touch functionality which
allows you to quickly and easily perform common scanning tasks; such
as:
• scan and share incoming client correspondence with a co-worker in a
branch office
• create a searchable PDF of a printed report
• scan and print/fax an invoice
• scan a photo to add to a presentation
Nine predefined task shortcuts are available for you to use. You can
modify and rename any of the shortcuts to create your own custom
tasks. You can also preview and easily edit images (zoom, pan, rotate,
crop, and much more) before they are sent to their destination.
ScanSoft PaperPort — use this software to scan your documents into
organized files that you can quickly find, use and share. PaperPort
provides a unique visual desktop that displays thumbnails of your
documents so you can easily browse and locate information fast.
ScanSoft OmniPage — this productivity application delivers accurate
document conversion for turning paper and PDF files into electronic
files you can edit search and share. Its OCR engines and precise
formatting ensure that your electronic documents look exactly like the
original - complete with text, graphics, columns and tables.
Presto BizCard 5 — quickly and easily converts the contact
information from business cards into a searchable, digital database that
can be easily synchronized between PCs, notebooks, PDAs and PIMs.
NOTE: Smart Touch was installed when you installed the Kodak Driver
Software. The rest of the above scanning applications are
provided on separate CDs that were included with your scanner .
Refer to the application’s User’s Guide for instructions on how to
install and use it.
A-61602 February 2009 3-3
Scanning with Smart
Touch
The following steps are an example of creating a Black and White PDF
using Smart Touch. For more information on how to use Smart Touch,
see the User’s Guide for Smart Touch provided on the Installation CD.
1. Press the Scroll button until number “6” is displayed in the function
window.
2. Press the Start button.
The document will be scanned and the resulting image will be
placed in the Output folder in the Smart Touch directory under “My
Documents”.
3-4 A-61602 February 2009
4 Maintenance
Contents Cleaning procedures.......................................................................4-1
Cleaning the rollers ....................................................................4-2
Cleaning the pre-separation pad ...............................................4-3
Cleaning the calibration area......................................................4-4
Replacement procedures................................................................4-4
Replacing the pre-separation pad...............................................4-4
Replacing the feed roller assembly ............................................4-6
Supplies and consumables ............................................................4-8
Cleaning procedures Your scanner needs to be cleaned periodically. If your documents do
not feed easily, if several documents feed at the same time or if streaks
appear on your images, it is time to clean your scanner. The section
entitled, “Supplies and consumables” at the end of this chapter
provides a listing of the supplies required to clean your scanner.
IMPORT ANT: Use only non-flammable cleaners such as those provided
through Kodak Parts Services. Do not use household
cleaners.
Allow surfaces to cool to ambient temperature before
use. Do not use cleaners on hot surfaces.
Use adequate ventilation. Do not use cleaners in
confined areas.
• Press the release button to open the scanner cover.
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Cleaning the rollers 1. Press the release button to open the scanner cover.
2. With a roller cleaning pad, wipe the feed roller from side to side.
Rotate the feed roller to clean the entire surface.
IMPORTANT:The roller cleaning pad contains sodium lauryl ether
sulfate which can cause eye irritation. Wash your
hands with soap and water after performing
maintenance procedures. Refer to the MSDS for more
information.
NOTE: For easier cleaning, you can remove the roller. See
“Replacing the feed roller assembly” later in this chapter.
3. Wipe the NFR rollers from side to side. Rotate the NFR rollers to
clean the entire surface.
NOTE: For easier cleaning of the NFR rollers, you may want to
order Kodak ScanMate i1120 Scanner Cleaning Swabs.
For ordering information see the section entitled, “Supplies
and consumables” later in this chapter. Dry the rollers with
a lint-free cloth.
4-2 A-61602 February 2009
Cleaning the preseparation pad
1. Press the release button to open the scanner cover.
2. Squeeze the plastic clamps that hold the pre-separation pad in
place and lift it out of position.
3. Wipe the pre-separation pad from top to bottom with a roller
cleaning pad.
4. Reinsert the pre-separation pad into position, aligning it into the
slots, and pushing it in until it snaps into place.
A-61602 February 2009 4-3
Cleaning the calibration
area
1. Press the release button to open the scanner cover.
2. Remove dust and debris from this area by using a Staticide wipe or
a small brush. Be careful not to scratch the glass (may cause
image quality problems) or bend the white tabs on the front
calibration guide (bending the tabs may cause paper feeding
problems) when cleaning the calibration area.
IMPORTANT:Staticide wipes contain isopropanol which can cause eye
irritation and dry skin. Wash your hands with soap and
water after performing maintenance procedures. Refer to
the MSDS for more information.
Replacement
procedures
Replacing the preseparation pad
3. Wipe the front and rear calibration guides again with an almost-dry
Staticide wipe to remove any streaks.
IMPORT ANT: When cleaning the front calibration area, be careful not to
bend the white tabs; bending the tabs may cause paper
feeding problems.
4. When finished, close the scanner cover.
Degradation of feeder performance, multiple feeds, stoppages, etc.
indicate a need to change the pre-separation pad. Certain paper types
such as carbonless paper or newsprint, or failure to clean regularly,
and/or use of non-recommended cleaning solvents can shorten the
pre-separation pad life.
NOTE: Disconnect the electrical power before beginning replacement
procedures.
For additional pre-separation pads, see the section entitled, “Supplies
and consumables” later in this chapter.
4-4 A-61602 February 2009
1. Press the release button to open the scanner cover.
2. Squeeze the plastic clamps that hold the pre-separation pad in
place and lift it out of position.
3. Insert the new pre-separation pad into position, aligning it with the
slots, and pushing it in until it snaps into place.
4. Close the scanner cover.
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Replacing the feed roller
assembly
1. Press the release button to open the scanner cover.
2. Remove the input tray by pulling it forward and lifting it out of
position. Set it aside.
3. Rotate the orange tab upward to release the feed roller assembly
and lift the feed roller assembly up and out of the scanner.
4. Install the new feed roller assembly by aligning the shaft end of the
assembly in position.
5. With the orange tab in the upward position, snap the feed roller
assembly in place.
4-6 A-61602 February 2009
6. Rotate the orange tab down. If the tab is not in the down position,
you will not be able to reinstall the input tray.
7. Reinstall the input tray by locating and aligning the four tabs on the
input tray with the slots on the scanner.
8. When tabs and slots are in place, roll the input tray toward the back
of the scanner until it snaps into place.
Supplies and
consumables
Contact your scanner supplier to order supplies.
Description CAT No.
Kodak ScanMate i1120 Pre-separation pad 894 6097
Kodak ScanMate i1120 Feed Roller Assembly 122 6034
Kodak ScanMate i1120 Scanner Cleaning Swabs 824 5862
Kodak Digital Science Roller Cleaning Pads 853 598 1
Kodak Digital Science Transport Cleani ng Sheets (qty 50) 169 0783
Staticide Wipes for Kodak Scanners 896 5519
NOTE: Items and catalog numbers are subject to change.
A-61602 February 2009 4-7
5 Troubleshooting
Contents Problem solving ..............................................................................5-1
LED error codes..............................................................................5-3
Contacting Service..........................................................................5-3
Problem solving Occasionally you may encounter a situation with your scanner where it
may not function properly. Use the chart below as a guide to check
possible solutions to help you resolve the situation before calling
Technical Support.
Problem Possible Solution
A document is jammed in the scanner
Scanner will not scan/feed documents
Image quality is poor or has decreased
Documents are jamming or multiple
documents are feeding
Distorted images
Scanning multiple pages in “Single
Page mode”
No images are being displayed
• Open the scanner cover.
• Remove any jammed document(s) from inside the scanner.
• Close the scanner cover and resume scanning.
Make sure that:
• the power cord is plugged securely into the back of scanner and the
wall outlet.
• the green LED on the scanner is lit.
• the power switch is on.
• the wall outlet is not defective (call a licensed electrician).
• the PC was restarted after installing the software.
• document(s) is making contact with the feed rollers.
Clean the scanner. See the procedures in Chapter 4, Maintenance.
Make sure that:
• the input tray, output tray and side guides are adjusted for the width
and length of the documents you are scanning.
• all documents meet the specifications for size, weight and type. See
Appendix A, Specifications for more information.
• the scanner is clean.
• the pre-separation pad is installed properly and securely in place.
Replace the pre-separation pad if necessary.
The feeder holds up to 50 documents in the input tr ay. While scanning is
taking place, you cannot add documents to the feeder. If you do add
documents, your images may be distorted.
When scanning multiple pages using Single Page mode, the scanner will
pre-feed the next document and the last document scanned will stay in
the transport until the next page is scanned. This is a normal scanning
process. The document that remains in the transport can be safely pulled
out if you want, however, it will automatically be completely fed through
the transport and into the output tray when the next page or last page is
scanned.
• Documents should only be inserted in the feeder after the scanner is
powered up and ready.
• If you are scanning one side of a document, be sure the side you want
to scan is placed toward the feed tray (not facing you). For more
information, see the section entitled, “Getting your documents rea dy to
scan” in Chapter 3.
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Problem Possible Solution
Image has clipped corners
If your images have clipped corners, the skew angle was too large for the
scanner to handle. Be sure documents are placed in the input tray with
the edges aligned and the side guides positioned correctly to
accommodate the size documents you are feeding to avo id larg e ske w
angles.
First image in a batch appears “washed
out”
Image appears to be cut off
Images are not cropped correctly
Roller marks appear on the document
after scanning
Images have black background bleedthrough
If the scanned documents in a batch have more than a 25 degree skew,
the first image in the batch may appear washed out. Be sure that
documents are placed in the input tray with the edges aligned an d the
side guides positioned correctly to accommodate the size documents
you are feeding to avoid large skew angles.
If you are scanning a document with a reflective area (such as a
hologram), and this reflective area is fed “face up” and off-center such
that it passes over the left-edge sensor, the sensor will be triggered as if
it were the end of the page and will result in a cut-off image.
• Rescan the document by feeding it face down.
•If auto or aggressive cropping is enabled, and your images are not
cropped correctly, clean the white background strips in the calibration
area. See the procedures in Chapter 4, Maintenance “Cleaning the
calibration area”.
Clean the rollers. See the procedures in Chapter 4, Maintenance.
When scanning translucent documents, black bleed-through may be
displayed on the image. To minimize this, adjust the Contrast value or
select Fixed Processing to improve the image. For more information on
Contrast and Fixed Processing, see the Image Processing Guide on the
Installation CD.
Scanner is running slow
Cannot scan after S t andby or Hiberna te
with Microsoft Windows Vi sta
5-2 A-61602 February 2009
• Your PC may not meet the minimum requirements for the scanner.
• The scanner is rated and designed to operate with USB 2.0, but will
function with USB 1.1. If you are using a USB 1.1 connection, update
your connection to USB 2.0.
Upgrade to Service Pack 1 or higher.
LED error codes Following is a listing of the error codes that may be displayed in the
Function window. When an error occurs, the red indicator will blink and
a number is displayed in the Function window.
Code Problem Remedy
E 1
E 2
E 3
E 4
E 5 Internal test
E 6 Light check failure
E 7 Command failure
E 8 Document jam Open the scanner cover and remove
E 9
E 0
E 1 5 Scanner cover open Close the scanner cover.
Scanner failure Turn the scanner off, then on aga in.
restart the scanning application and try
again. If the problem persists, contact
Kodak Service.
any paper in the paper path.
Internal test Turn the scanner off, then on aga in.
Restart the scanning application and try
again. If the problem persists, contact
Kodak Service.
Contacting Service 1. Visit www.Kodak.com/go/disupport to obtain the current phone
number for your country.
2. When calling, please have the following information ready:
• A description of your problem.
• The scanner model and serial number.
• Computer configuration.
• Software application you are using.
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Appendix A Specifications
This appendix provides scanner specifications and system
requirements.
Scanner Type/Speed Duplex color scanner with an automatic document feeder, scans 20 pages per
minute (landscape)
Scanning Technology CCD type, 600 dpi optical resolution
Grayscale output bit depth is: 8
Color capture bit depth is: 24
Color output bit depth is: 24
Output Resolutions 75, 100, 150, 200, 240, 300, 400, 600 and 1200 dpi
File Format Output BMP, TIFF, JPEG, PDF (with bundled software)
Acceptable Paper Weight 7.3 to 12.7 kg (16 to 28 lbs.)
Maximum document size 21.6 x 86.36 cm (8.5 x 34 in.)
Minimum document size 6.35 x 5 cm (2.5 x 2 in.)
ADF Capacity 50 sheets
Recommended Daily Volume 500
Illumination Fluorescent
Electrical requirements 100 - 240 V (international), 50/60 Hz
Adapter: Hitron / HEG42-240200-7L: 24Vdc, 2.0 A
Scanner Dimensions Height: 14 cm / 5.5 in. (not including input tray)
Width: 29.8 cm / 11.75 in. (not including input and output trays)
Depth: 15.9 cm / 6.25 in.
Scanner Weight 2.6 kg / 5.72 lbs.
Host Connection USB 2.0
Operating Temperature 10°C to 35°C
Humidity 10 to 85%
Environmental Factors Energy Star qualified scanners
Power Consumption Standby: <25 watts
Running: <40 watts
Energy Star: <7
Acoustic Noise
(Sound Power level)
Bundled software Nuance ScanSoft PaperPort
Operating: less than 58 dB
Standby: less than 46 dB
Nuance ScanSoft OmniPage
NewSoft BizCard
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System requirements Following is the minimum recommended system configuration to run a
Kodak ScanMate i1120 Scanner.
• Recommended processor and memory:
- For documents up to 356 mm (14 in.) long up to 300 dpi: 3.2 GHz
Intel Pentium IV processor with 512 MB of RAM
- For documents up to 660 mm (26 in.) long up to 400 dpi: 3.2 GHz
Intel Pentium IV processor with 1 GB of RAM
- For longer documents/higher resolutions: 3.2 GHz Intel Pentium
IV processor with 3 GB of RAM
• USB port 2.0 (compatible with USB 1.1 but at slower speeds)
• 200 MB free hard disk space
• Supported operating systems:
- Microsoft Windows Vista (32-bit and 64-bit); SP1 recommended
- Microsoft Windows XP SP2 (32-bit)
- Microsoft Windows XP x64 Edition
- Microsoft Windows 2000 Professional SP4
Included Drivers:
• Windows operating systems: TWAIN, WIA
• Windows 2000: TWAIN, STI
A-2 A-61602 February 2009
Appendix B Warranty - US and Canada only
Congratulations on the purchase of a Kodak Scanner. Kodak Scanners are designed to provide end users with the highest
performance and reliability. All Kodak Scanners are covered by the following Limited Warranty.
Limited warranty for Kodak Scanners
Eastman Kodak Company provides the following Limited Warranty on Kodak Scanners (excluding spare parts and
consumables) distributed by Kodak or through Kodak’s authorized distribution channels:
Kodak warrants that a Kodak Scanner, from the time of sale through the Limited Warranty period applicable to the Product, will
be free of defects in materials or workmanship and will conform to the performance specifications applicable for the particular
Kodak Scanner.
All Kodak Scanners are subject to the Warranty Exclusions described below. A Kodak Scanner found to be defective or which
does not conform to the product specifications will be repaired or replaced with new or refurbished product at Kodak’s option.
Purchasers may determine the applicable Limited Warranty period for the Kodak Scanners purchased by calling (800) 8221414, or by visiting www.Kodak.com/go/disupport or by reviewing the Limited Warranty Summary Card enclosed with the Kodak
Scanner.
Proof of purchase is required to demonstrate eligibility for warranty service.
Warranty exclusions
Kodak’s Limited Warranty does not apply to a Kodak Scanner that has been subjected to physical damage after purchase,
caused, for example, by casualty, accident, acts of God or transportation, including (a) by a failure to properly package and ship
the Scanner back to Kodak for warranty service in accordance with Kodak’s then current Packaging and Shipping Guidelines,
including failure to replace the shipping restraint prior to shipping, or by a failure to remove the shipping restraint prior to use; (b)
resulting from the user’s installation, system integration, programming, re-installation of user operating systems or applications
software, systems engineering, relocation, reconstruction of data, or removal of the product or any component (including
breakage of a connector, cover, glass, pins, or seal); (c) from service, modification or repair not performed by Kodak or a
service provider authorized by Kodak or by tampering, use of counterfeit or other non-Kodak components, assemblies,
accessories, or modules; (d) by misuse, unreasonable handling or maintenance, mistreatment, operator error, failure to provide
proper supervision or maintenance, including use of cleaning products or other accessories not approved by Kodak or use in
contravention of recommended procedures or specifications; (e) by environmental conditions (such as excessive heat or other
unsuitable physical operating environment), corrosion, staining, electrical work external to the product or failure to provide
electro-static discharge (ESD) protection; (f) by failure to install firmware updates or releases available for the product and (g)
by such other supplemental exclusions published from time to time online at www.Kodak.com/go/disupport or by calling (800)
822-1414.
Kodak provides no Limited Warranty for products purchased from countries other than the United States. Purchasers of
products from foreign distribution channels must seek warranty coverage, if any, through the original source of purchase.
Kodak provides no Limited Warranty for products that are purchased as part of a third party manufacturer’s product, computer
system or other electronic device.
Any warranty for these products is provided by the OEM (Original Equipment Manufacturer) as part of that manufacturer’s
product or system.
The replacement product assumes the remainder of the Limited Warranty period applicable to the defective product or thirty
(30) days, whichever is longer.
Installation Warning and Disclaimer
KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE
SALE, INSTALLATION, USE, SERVICING OR IMPROPER FUNCTIONING OF THIS PRODUCT, REGARDLESS OF THE
CAUSE. SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE, INCLUDE, BUT ARE NOT LIMITED TO,
LOSS OF REVENUE OR PROFIT, LOSS OF DAT A, DOWNTIME COSTS, LOSS OF USE OF THE PRODUCT, COST OF ANY
SUBSTITUTE PRODUCT, FACILITIES OR SERVICES OR CLAIMS OF CUSTOMERS FOR SUCH DAMAGES.
If there is any conflict between other sections of this appendix and the Limited Warranty, the terms of the Limited Warranty
prevail.
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How to obtain limited warranty service
Kodak Scanners are supplied with information on unpacking, setup, installation and operation. Careful reading of the User’s
Guide will answer most of the technical questions the end user might have regarding proper installation, operation and
maintenance of the product. However, should additional technical support be required, you may visit our website at:
www.Kodak.com/go/disupport or contact:
Kodak’s Response Center: (800) 822-1414
The Response Center is available Monday – Friday (excluding Kodak holidays) 8 a.m. to 5 p.m. EST.
Before placing the call, the eligible purchaser should have the Kodak Scanner model number, part number, serial number and
proof of purchase available. The eligible purchaser should also be prepared to provide a description of the problem.
Response Center personnel will assist the end user in resolving the problem over the phone. The end user may be asked to run
some simple, self-diagnostic tests and report the resulting status and error code messages. This will assist the Response
Center in determining if the problem is the Kodak Scanner or another component and if the problem can be resolved over the
phone. If the Response Center determines a hardware problem exists that is covered either under th e Limited Warranty or a
purchased Maintenance Agreement, a Return Material Authorization Number (RMA) will be assigned as needed, a service
request will be initiated and repair or replacement procedures will follow.
Packaging and shipping guidelines
Purchaser must ship all warranty returns in a method that guarantees full protection of the product from shipping damage.
Failure to do so will void the Kodak Scanner warranty. Kodak advises the purchaser to keep the original box and packing
materials for storing or shipping. Kodak is not responsible for issues related to shipping damage. The purchaser must return
only the Kodak Scanner. Prior to shipment, purchaser must remove and retain all “add-on” items, (i.e. adapters, cables,
software, manuals, etc.). Kodak accepts no responsibility for these items and they will not be returned with the repaired or
replacement Kodak Scanner. All products should be returned to Kodak in the original shipping container, or an authorized
packaging box for the units being returned. Purchaser must install the shipping restraint before the Kodak Scanner is shipped.
When the original packaging is not available, contact Kodak’s Response Center at (800) 822-1414 for part numbers and
replacement packaging ordering information.
Return procedure
Eligible purchasers seeking services for Kodak Scanners covered under this Limited Warranty must obtain a Return Material
Authorization number (“RMA”) by calling (800) 822-1414 and within ten (10) business days from the date of issuance of the
RMA must return the Kodak Scanner to the address designated in the RMA at the end user’s own expense and risk, in
compliance with Kodak’s current Packaging and Shipping Guidelines.
Any defective products or parts replaced by Kodak become the property of Kodak.
Customer responsibility
BY REQUESTING SERVICE, THE ELIGIBLE PURCHASER ACKNOWLEDGES THE TERMS OF THE LIMITED WARRANTY,
INCLUDING THE DISCLAIMER AND LIMITATION OF LIABILITY PROVISIONS. PRIOR TO SEEKING SERVICE, THE END
USER MUST BACK-UP ANY DATA OR FILES THAT MAY BECOME DAMAGED OR LOST. KODAK IS, WITHOUT
LIMIT ATION, NOT RESPONSIBLE FOR LOST OR DAMAGED DATA OR FILES.
Warranty Service descriptions
Eastman Kodak Company (Kodak) offers a range of service programs to support its Limited Warranty and to assist with the use
and care of the Kodak Scanner (“Service Methods”). A Kodak Scanner represents an important investment. Kodak Scanners
provide the productivity needed to stay competitive. The sudden loss of this productivity, even temporarily, could seriously affect
the ability to meet commitments. Downtime can be very expensive, not just in the cost of the repair but also in time lost. To help
alleviate these problems, Kodak may use one of the service methods listed below, depending upon product type, in providing
service under its Limited Warranty.
Included with selected Kodak Scanners is a Limited Warranty Registration card and a Limited Warranty Summary card. The
Limited Warranty Summary card is specific by model. The Limited Warranty Summary card contains important warranty
information, including the model number and the Limited Warranty. Refer to the Limited Warranty Summary card to determine
the available Service Methods applicable to the particular Kodak Scanner.
If the Limited Warranty Registration card or Limited Warranty Summary card cannot be located, additional information may be
obtained about the product, including updated warranty and service program information and restrictions, online at
www.Kodak.com/go/disupport or by phone at (800) 822-1414.
To avoid service delays, Kodak urges end users to complete and return the enclosed Limited Warranty Registration Card at the
first opportunity. If you cannot locate the Limited Warranty Registration card, you may register online at www.Kodak.com/go/
disupport or by phone at (800) 822-1414.
Kodak also provides a variety of service programs that may be purchased to assist with the use and care of the Kodak Scanner.
Kodak is committed to providing its customers with quality, performance, reliability and service under the Limited Warranty.
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On-site service
For the selected Kodak Scanner, and after the Response Center verifies a hardware problem, a service call will be opened and
logged. An Kodak Field Engineer will be dispatched to the product location to perform repair service if the product is located
within the contiguous forty-eight (48) United States, in certain areas of Alaska and Hawaii, and if there are no security, safe ty or
physical requirements that would restrict the Field Engineer’s access to the scanner. For additional information on service
areas, please visit our website at: www.Kodak.com/go/docimaging. On-Site Service will be provided between the hours of 8
a.m. and 5 p.m. local time, Monday through Friday (excluding Kodak holidays).
AUR
AUR may be one of the easiest and most comprehensive service offerings in the industry. In the unlikely event of a product
defect, for eligible purchasers of certain Kodak Scanners, Kodak will replace that product within two business days.
The AUR provides advance replacement on specific failed or broken Kodak Scanner. To be eligible to take advantage of the
AUR, the eligible purchaser must obtain an RMA number, sign an Advance Replacement Agreement and provide a credit card
deposit to secure the replacement product. The RMA number should be kept in the event that the status of the replacement
product needs to be checked. The eligible purchaser will be asked for the address where the replacement product is to be
shipped. The eligible purchaser will also be faxed packing and shipping instructions for the malfunctioning product. The eligible
purchaser will then receive a replacement product within 2 business days after the service call initiation and Kodak’s receipt of
the signed agreement. The malfunctioning product must be received by Kodak within ten (10) days of the end user’s receipt of
the replacement product or the end user’s credit card will be charged the list price of the replacement product. Shipment of
replacement Imaging Product will be made at Kodak’s expense and choice of freight carrier. Shipment s not made under
Kodak’s directions and choice of freight carrier may void the Limited Warranty.
Before the product is returned to Kodak, be sure to remove all options and accessories (which include power cord,
documentation, etc.) that are not covered by the Limited Warranty. The box and packaging in which the replacement product
was shipped must be used to return the malfunctioning product. If the malfunctioning product is not returned in the box and
packaging in which the replacement product was shipped the Limited Warranty may be voided. The Return Material
Authorization Number (“RMA”) must be clearly marked on the outside of the box to ensure proper receipt and credit of the
defective product.
Depot service
If the Kodak Scanner is not eligible for Advance Exchange or On-Site Service, an eligible purchaser may utilize our Depot
Repair Service. The eligible purchaser will be instructed to ship the product to the nearest authorized Depot Repair Center.
Product must be shipped at the eligible purchaser’s risk and expense to the repair center. Before the product is returned to the
repair center, be sure to remove all options and accessories (which include power cord, documentation, etc.) not covered by the
Limited Warranty. All products should be returned to Kodak in the original shipping container, or in a recommended packing
box. The Kodak Scanner must have the shipping restraint installed before it is shipped. When the original packaging is not
available, contact Kodak’s Response Center at (800) 822-1414, for ordering information. Eligible purchasers seeking services
for Kodak Scanners must obtain a Return Material Authorization number (“RMA”) by calling (800) 822-1414, and within ten (10)
business days from the date of issuance of the RMA must return the Kodak Scanner to the address designated in the RMA at
the end user’s own expense and risk. The Return Material Authorization Number (“RMA”) must be clearly marked on the outside
of the box to ensure proper receipt and credit of the defective product.
Upon receipt of the product, the repair center will repair product within ten (10) business days. The repaired product will be
shipped back two-day express mail at no expense to the eligible purchaser.
Important restrictions
Eligibility: The Advance Exchange Program and the Depot Service are available to eligible purchasers in the fifty (50) United
States, and On-Site Service is available in the contiguous forty-eight (48) states and in certain areas of Alaska and Hawaii for
products purchased from authorized distributors of Kodak. The Kodak Scanner will be ineligible for any service under warran ty
if the product falls under any of Kodak’s then-current Warranty Exclusions, including a purchaser’s failure to return defective
products to Kodak in compliance with Kodak’s then current Packaging and Shipping Guidelines. Persons are only considered
“eligible purchasers” or “end users” if they originally purchased the Kodak Scanner for their own personal or business use, and
not for resale.
Consumables: Consumables are items that wear out under normal use and must be replaced by the end user as needed.
Consumables, supplies, other expendable items and those items identified as being the user’s responsibility in the User’s Guide
are not covered under the Limited Warranty.
If any of the above excluded parts or services are required, they may be available through an authorized service provider at
their hourly rates and at terms then in effect.
Any defective products or parts replaced by Kodak become the property of Kodak.
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Contacting Kodak
• For Information on Kodak Scanners: www.Kodak.com/go/docimaging
• For U.S. Service, Repair and Technical Assistance by Telephone: 5 a.m. to 5 p.m. Monday-Friday; (800) 822-1414
(excluding Kodak holidays)
• For Technical Documentation and FAQ’s available 24 hours a day: www.Kodak.com/go/disupport
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