All rights reserved. Contents of this publication may not be reproduced in any form
without permission from Eastman Kodak Company.
Unpacking Instructions for the
KODAK PROFESSIONAL
HR 500 Plus and Universal Film Scanners
CAUTION: The HR Film Scanner weighs almost 120 lbs (54,5 kg). Two people are needed to safely lift the
scanner from the box.
The table for the scanner must be:
•stable
• able to support approximately 120 lbs (54,5 kg)
• at least 30 in. (76,2 cm) long x 30 in. (76,2 cm) wide
1. Inspect the box to make sure there is no damage.
lid
If there is damage, contact the shipping company.
2. Remove the lid from the box.
3. Remove the scanner accessories (such as cables
and the SCSI board) from the front compartment of
the box.
4. Compare the packing list to the contents.
cutouts
styrofoam
scanner in
plastic bag
styrofoam
under scanner
front
compartment
with
accessories
If there is an item missing:
•In the United States: call Eastman Kodak
Company at 1-800-822-1414.
•Outside the United States: contact your local
Kodak representative.
5. Open the plastic bag that covers the scanner and
move the bag to reach the cutouts in the styrofoam
under the scanner.
CAUTION: T w o people ar e needed to lift the scanner
from the box .
6. Use the styrofoam cutouts to reach under the scanner
(one person in front; one person in back) and lift the
scanner from the box onto the table.
7. Keep the scanner packing material until you are
satisfied that the scanner is operating cor re ctly.
CAUTION: The setting on the A C input module on
the back of the scanner must be
compatible with the power source.
May 2002iii
ivMay 2002
Regulatory Information
This equipment has been tested and found to comply with the limits for a Class A
device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause interference; in
which case, the user would be required to incur the expense of correcting the
interference.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following
measures.
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and the receiver.
•Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
•Consult the dealer or an experienced radio/TV technician for help.
English:This is a Class A product based on the standard of the Voluntary
Control Council for Interference by Information Technology
Equipment (VCCI). If this equipment is used in a domestic
environment, radio disturbance may arise. When such trouble
occurs, the user may be required to take corrective actions.
May 2002v
Regulatory Information
Cautionary Symbols
Hot Surface Symbol
CAUTION: Risk of burn. Wait at least 5 minutes for the surface to cool.
Fuse Label
!
CAUTION: Double pole / neutral fusing.
ATTENTION: Double pôle / fusible sur le neutre.
ACHTUNG: Zweipolige bzw. Neutralleiter - Sicherung!
CAUTION: The scanner uses double pole/neutral fusing.
(2) 100-120 V 50/60 Hz6.3 A / 250 V / F
(2) 200-240 V 50/60 Hz3.15 A / 250 V / T
Electrical Hazard Symbol
French:
Symbole de Danger Électrique
German:
Elektrisches Gefahrensymbol
CAUTION: Risk of electrical shock. Test before touching.
French:
ATTENTION: Danger D’ Électrocution. Vérifier avant de toucher.
German:
VORSICHT:Gefahr von elektrischem Schlag. Vor Berührung prüfen.
viMay 2002
Mechanical Hazard Symbol
French:
Symbole de Danger Mécanique
German:
Mechanisches Gefahrensymbol
CAUTION: Moving parts. Avoid contact.
French:
ATTENTION: Pièces en mouvement. Ne pas toucher.
German:
VORSICHT:Bewegliche Teile. Nicht berühren.
Regulatory Information
Warranty Information
The following warranty information pertains to equipment that is installed in the
United States only. For equipment installed in countries other than the United
States, the terms and conditions of the new equipment warranty are provided by
the Kodak company in the country in which the sale is finalized, or by a Kodakappointed distributor in those countries where Kodak does not have direct sales
representation.
Warranty Period
Kodak warrants new equipment to function properly for 90 days from the date of
initial installation. This warranty covers the purchaser of the equipment as well as
anyone else who owns it during the warranty period.
Warranty Repair Coverage
If this equipment does not function properly during the warranty period, a Service
and Support Field Engineer from Kodak will repair the equipment without charge
during Kodak’s normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday
through Friday). Such repair service will include any adjustments and/or
replacement of parts required to maintain your equipment in good working order.
Supply items are billed as required.
How to Obtain Service
Before you call, please know your scanner’s K-Number. The K-Number label is
attached to the front of the scanner chassis near the filter and lamp; lift the lampand-filter-access door to see the K-number (see Front View on page 1-4).
For service and support:
•In the United States: call Eastman Kodak Company at 1-800-822-1414.
•Outside the United States: contact your local Kodak representative.
May 2002vii
Regulatory Information
Limitations
Warranty service is limited to areas within Kodak’s established marketing centers
in the contiguous United States, the island of Oahu in Hawaii, and some areas of
Alaska.
This warranty does not cover circumstances beyond Kodak’ s control; it does not
cover service or parts for any attachments, accessories, or alterations not
marketed by Kodak, nor to correct problems resulting from their use.
Damage caused by failure to meet the electrical specification in this manual is not
covered under the warranty to service agreement claim.
Kodak makes no other warranties, express, implied, or of merchantability,
for this equipment.
Repair or replacement without charge is Kodak’s only obligation under this
warranty. Kodak will not be responsible for any consequential or incidental
damages resulting from the sale, use, or improper functioning of this equipment,
even if loss or damage is caused by the negligence or the fault of Kodak.
Such damages, for which Kodak is not responsible, include, but are not limited to,
loss of revenue or profit, downtime costs, loss of use of the equipment, cost of any
substitute equipment, and facilities or services of claims of your customers for
such damages.
This limitation of liability does not apply to claims for injury to persons or damage
to property caused by the sole negligence or fault of Kodak or by persons under
its direction or control.
Kodak Service Agreements
For information on Kodak service agreements:
In the United States: call Kodak’s Service Marketing Contract Administration and
Billing Support at 1-800-645-6325.
Outside the United States: contact your local Kodak representative.
Warranty Information..................................................................................................................... vii
About This Guide ................................... ...... ....................................... ...... ....... ...... ....... ..... ................... xi
Using This Guide............................................................................................................................ xi
1Introduction and Overview ..................................................................................................................1-1
Appendix D-4: Initial Setup of Sensors......................................................................................D-38
Appendix D-5: Table of Scan Area Values ................................................................................ D-41
Appendix D-6: Film Splicing and Editing Guidelines .................................................................D-42
xMay 2002
This User’s Guide for the KODAK PROFESSIONAL HR 500 Plus Film Scanner
and the KODAK PROFESSIONAL HR Universal Scanner includes procedures for
operating, maintaining, and troubleshooting the scanner. It also includes an
appendix for the optional Long Roll Accessory.
This guide is intended for personnel who operate the scanner. It assumes you
have a basic knowledge of computer operations and film scanners.
Using This Guide
Chapter 1Introduction—product description, features and benefits, equipment
Chapter 2Connecting and Operating the Scanner—connecting the scanner to
Chapter 3V alidating the Scanner—instructions for using the Service and
About This Guide
overview, and recommended configuration
the host computer, starting up the scanner, preparing to scan an image,
performing a scan and shutting down the scanner
Assembly Module (SAM) and Adobe PhotoShop software to validate that
the scanner functions properly
Chapter 4Maintaining the Equipment—procedures to be done by the person in
your lab who is responsible for maintenance of the scanner
Appendix AUsing the Service and Assembly Module (SAM)—an overview of
using SAM for validating the scanner and for other user functions
Appendix BOrdering Accessories and Supplies—includes descriptions and order
numbers for scanner accessories and supplies
Appendix CScanner Specifications—includes space, electrical, and environmental
requirements for the scanner
Appendix DUsing the Long Roll Accessory—instructions for installing and using
the (optional) Long Roll Accessory with the scanner
May 2002xi
About This Guide
xiiMay 2002
1 Introduction and Overview
This chapter includes:
•product description
•features and benefits
•equipment overview
•recommended configuration for host computer
•film sizes
Product Description
With the Kodak Professional HR 500 Plus Film Scanner and the Kodak
Professional HR Universal Film Scanners, you can quickly generate high-
resolution digital images from photographic negatives and positives.
You can digitally capture images and store them in files up to 128 MB (format
dependent) in size. The scanner is capable of variable magnifications from
0.5to2.0.
The new DIGITAL ICE technology corrects blemishes and defects on negatives
and reduces your post-print retouching time.
With the HR 500 Plus Film Scanner, you can use films ranging from 35 mm to 70
mm widths, including 46 mm width film and the 120 series formats, with up to 90
mm frame lengths.
With the HR Universal Scanner, you can use all film formats, from 35 mm to 70
mm widths, including 46 mm width film, the 120 series formats, and 4 x 5 sheet
film, with up to 125 mm frame lengths.
How the Scanner Works
The image on the film is focused onto a Charged Coupled Device (CCD) that has
three parallel linear rows of light-sensitive elements, one row for each color. Each
of these lines is exposed to a corresponding line of image on the film. The time to
expose each line properly is controlled electronically and is a function of the:
•sensitivity of the CCD
•amount and spectral distribution of light from the light source
•lens aperture
•magnification factor
After the exposure, the data from the photosensitive sites on the CCD is
transferred to readout registers for each line, where it is then shifted out and
digitized one pixel at a time. While the data is shifted out, the next set of lines is
exposed.
The film is moved to expose a new line of the image for each set of lines read from
the CCD. This motion is precisely controlled to ensure that the aspect ratio of the
image is not changed and that the colors align correctly when the data is
recombined to correct for the distance between the sensor rows.
May 20021-1
Introduction and Overview
Features and Benefits
Features and benefits of the HR 500 Plus and Universal Film Scanners include:
•high speed and high image quality digital capture
•handling of cut negatives, mounted slides, strips, short rolls, and long roll
lengths up to 200 feet (61 meters)
•compatibility with familiar software, such as
– Kodak Professional Digital Print Production Software (DP2)
– Kodak Professional HR 500 TWAIN Data Source, which can be used with
any TWAIN-compliant program
•compatibility with familiar hardware, such as Kodak Professional Digital
Multiprinters and Kodak Professional LED Printers
•the new DIGITAL ICE technology that corrects blemishes and defects on
negatives and reduces your post-print retouching time
•the ability to store calibrations, resulting in improved workflow
1-2May 2002
Before You Begin
It is important that you know when to calibrate and when to focus the scanner. The
table below is a guideline for calibrating and focusing. Focusing can occur as
infrequently as when a different film format is scanned or as frequently as every
scan.
Introduction and Overview
Action or Condition
Changing the magnificationYes*Yes
Replacing the lampYesNo
Changing the balance filter position from negative
to positive or from positive to negative
The scanner has not been calibrated at least twice
during the first half of a production shift
Cleaning the light barYesNo
Replacing the balance filters or the IR filterYesNo
Changing the film holder size without changing the
magnification
Scanning slides and aperture cardsNo Operator
Changing from scanning a long roll to scanning a
cut negative
Need to
Calibrate?
YesYes
Yes*No
Yes*Operator
YesYes
Need to
Focus?
Preference
Preference
* The need to calibrate partially depends on whether you are using stored
calibrations and the length of time the calibrations are stored (usually about 3
hours)
You can manipulate scanned images using a program such as the Kodak Professional Digital Print Production Software (DP2) or the Kodak Professional
HR 500 TWAIN Data Source before sending the images to your digital printer.
May 20021-3
Introduction and Overview
Equipment Overview
Front View
P192_0016HC
Rear View
Serial
Number XXX
K-number is
visible when this
door is open
power switch
P192_0019HC
1-4May 2002
latch release
screw
dataplate includes
serial number
Introduction and Overview
Recommended Configuration of the Host Computer
The scanner is only certified to communicate with Windows NT and Windows
2000 platforms with the following configuration.
IMPORTANT: To ensure proper operation of the scanner, use the Ultra-Wide
SCSI board provided with the scanner.
Built-in SCSI interfaces in some computers may interfere with the
provided Ultra-Wide SCSI board.
Host Computer Hardware Requirements
A SCSI cable connects the host computer to the scanner. This interface enables
the transfer of digital image data from the scanner to the host computer.
If you follow the recommended host computer hardware requirements, you can
expect higher performance.
IMPORTANT: The SCSI board must be dedicated to running only the HR Film
Scanner.
MinimumRecommended
Dual Pentium III/600 MHzDual Pentium III or IV/1.2 GHz
512 MB memory1 GB memory
10 GB available disk space40 – 60 GB available disk space
CD-ROM drive
19- to 21-inch Color Monitor
24-bit Color Display Card with at least 16 MB video RAM
Dedicated SCSI host adapter (provided with scanner)
High-speed internet connection
Recommended Software Requirements
•Windows NT 4.0 or Windows 2000, Service Pack 6 or 6A for using the
scanner and software
•Microsoft Internet Explorer 5.01 or higher
•Adobe Photoshop 5.5 or higher for validating operation of the scanner
May 20021-5
Introduction and Overview
Film Sizes
Commonly available color negative, color reversal (positive), and black-and-white
films are supported by the scanner.
Both the HR 500 Plus Film Scanner and the HR Universal Scanner accept these
film sizes:
•35 mm
– standard perforated format
– un-perforated, up to 60 mm frame length
•46 mm, up to 90 mm frame length
•120/220 (62 mm)
– 6 x 4.5 cm
– 6 x 6 cm
– 6 x 7 cm
– 6 x 8 cm
– 6 x 9 cm
•70 mm
– split 70 mm
– full 70 mm
Additionally, the HR Universal Scanner accepts 4 x 5-in. sheet film.
Film Holders Provided with the Scanner
Cut-gate film holders for these film sizes are provided with the scanner:
•35 mm double-perforated
•35 mm mounted slides
•70 mm-CAL with the HR 500 Plus Film Scanner
•4 x 5 with the HR Universal Film Scanner
•6 x 4.5 cm vertical
•6 x 4.5 cm horizontal
•6 x 6 cm
•6 x 7 cm
•6 x 9 cm
1-6May 2002
2 Connecting and Operating the Scanner
This chapte r gives instructions for:
•preparing the host computer
•connecting the HR Film Scanner to the host computer
•starting up the scanner system
•preparing to scan an image
•performing a scan
•shutting down the scanner
Preparing the Host Computer
CAUTION: Do not connect power to the scanner.
1. Install the Ultra-Wide SCSI board into the host computer.
IMPORTANT: Check the README file on the CD before you install the
software.
2. Install the SAM software. See Installing the Service and Assembly Module
(SAM) Software on page A-2.
May 20022-1
Connecting and Operating the Scanner
Connecting the Scanner
CAUTION: Make sure the setting on the AC input module on the bac k of the
scanner agrees with the power source.
AC input module
P192_0019HC
The AC input module is factory-set to 115 V AC (60 Hz) as labeled. The
accessories shipped with your scanner include two 220 V fuses (3.15 amps) to
convert the scanner to 220 V operation.
If your power source is 220 or 230 V AC, verify the configuration of the AC input
module. In some regions, the setting and the fuses may have been changed for
you. If not, follow the procedure for Changing the AC Input V oltage Setting and the Fuses.
Remove the voltage sticker from the AC input module.
2-2May 2002
Connecting and Operating the Scanner
Changing the AC Input Voltage Setting and the
Fuses
If needed, change the AC input voltage setting (voltage selector switch) and both
fuses from 115 V AC to 220 V AC operation:
1. Make sure the power cord is removed from the scanner.
locking tab
115 V
voltage selector switch
2. Insert a straight-blade screwdriver into the locking tab to open the AC input
module.
3. Using your fingers (or, if needed, needle-nose pliers), remove the voltage
selector switch.
4. Orient the voltage selector switch with 220 V AC facing you and insert it into
the AC input module.
May 20022-3
Connecting and Operating the Scanner
5. Remove the two 115 V AC (6.3 amp) fuses and replace them with the
220 V AC (3.15 amp) fuses. Make sure the arrows are pointing up.
115 V
6. Close the AC input module.
fuse in holder
fuse
arrow
2-4May 2002
SCSI
cable
Connecting and Operating the Scanner
Attachin g t h e Cables
CAUTION: In the next step, av oid f orcing the cable pins when plugging the
cable into the scanner. You need a straight-blade screwdriver to
complete the attachment of the cable to the scanner.
1. Attach the Ultra-Wide SCSI cable to the scanner and to the host computer.
The host end of the cable contains ferrite beads.
2. Attach the power cable from the scanner to the power source.
ferrite beads
power cable
P192_0100HC
May 20022-5
Connecting and Operating the Scanner
Starting Up the Scanner System
NOTE: If the scanner’s power has been on and the scanner has been calibrated,
continue with Operating the Scanner beginning on page 2-8.
IMPORTANT: Before operating the scanner in a production environment for the
first time, validate that the scanner is working properly. See
Chapter 3, Validating the Scanner.
Placing the Empty Film Holder in the Film Holder
Guide
The empty film holder must be in place in the film holder guide when you power up
the scanner.
Film Holder for
HR 500 Plus Film Scanner
70MM-CAL 4 x 5
edge of handle facing back
of scanner
Film Holder for
HR Universal Film Scanner
L
A
C
-
M
M
0
7
70MM-CAL film holder
film holder guide
P192_0020GC
1. With the edge of the top handle facing the back of the scanner, center the film
holder between the two rails of the film holder guide.
2. Lower the film holder and let it gently fall into place in the scanner.
3. With your finger, apply pressure to the handle to make sure the film holder is
fully seated.
2-6May 2002
Connecting and Operating the Scanner
Powering up the Scanner and the Host Computer
1. Turn on the scanner’s power switch.
NOTE: The green LED light on the scanner indicates only that AC power is
supplied to the scanner, not that the system is ready.
Three sets of beeps will sound (first set: one beep; second set: two short
beeps; third set: two short, then one lon g beep) .
As a visual indicator that the scanner is ready, the scanner lamp lights and
remains lit.
2. Turn on power to the host computer and wait until the computer desktop
appears.
3. Wait 10 minutes for the lamp to warm up.
power switch
P192_0019HC
May 20022-7
Connecting and Operating the Scanner
Operating the Scanner
Setting the Magnification and Calibrating the
Scanner
Use your host computer’s scanner software to do this procedure.
NOTE: The terminology used in your scanner software may differ from that used
in this document. Refer to the software manual’s instructions for performing
specific operations such as calibrating the scanner and setting the
magnification.
With the empty film holder (70MM-CAL for HR 500 Plus and 4 x 5 for
HR Universal) in place in the scanner:
1. Set the magnification to the desired level.
2. Calibrate the scanner.
Setting the Scan Parameters
Using the software installed on your host computer, set the scan parameters, such
as the area to be scanned and the file that will contain the scanned image.
Selecting the Negative or Positive Balancing Filter
lamp-and-filteraccess door
P192_0016HC
1. Lift open the lamp-and-filter-access door.
lift door open from
here
2-8May 2002
Connecting and Operating the Scanner
2. Make sure the red handle is in the correct position—either negative or
positive—for scanning a negative or a mounted slide (positive).
IMPORTANT: If you changed the setting of the balance filter, you must
calibrate the scanner before continuing. See Setting the
Magnification and Calibrating the Scanner on page 2-8.
POSNEG
red handle is in
NEG position
May 20022-9
Connecting and Operating the Scanner
Placing a Negative or Mounted Slide in the Film
Holder
Select the appropriate film holder for the negative or mounted slide you will be
scanning.
Preparing a Carded Negative
IMPORTANT: For best focus, use the film holder that is closest to the size of the
1. Lift the film holder’s magnetic sheet.
IMPORTANT: In the next step, the emulsion side must be toward the rear of the
2. With the emulsion side toward the rear of the scanner, locate the carded
negative on the film holder’s two pins.
3. Carefully close the magnetic sheet over the carded negative.
carded
negative
opening in the aperture card.
scanner.
emulsion
side
magnetic
sheet
pin
film holder
P192_0021AC
Continue with Placing the Film Holder in the Scanner on page 2-12.
2-10May 2002
Connecting and Operating the Scanner
Preparing an Uncarded Negative
Wear clean, cotton gloves when handling the negative. Illuminate the negative
with a light box or hold the negative up to the light to view and align the negative.
1. Identify the emulsion side of the negative.
The emulsion side is the dull side of the negative. The printing appears
backwards.
2. Select either landscape or portrait orientation.
3. Lift the magnetic sheet.
IMPORTANT: In the next step, the emulsion side must be toward the rear of the
scanner.
4. With the emulsion side toward the rear of the scanner, carefully align the
negative over the rectangular opening in the film holder.
5. Close the magnetic sheet over the negative.
Continue with Placing the Film Holder in the Scanner on page 2-12.
Preparing a Mounted Slide
IMPORTANT: In the next step, the emulsion side must be toward the rear of the
scanner.
1. With the emulsion side toward the rear of the scanner, align the mounted slide
on the film holder between the pins.
2. Carefully insert the mounted slide under the film holder’s clamps and into
place, keeping the slide aligned.
May 20022-11
Connecting and Operating the Scanner
Placing the Film Holder in the Scanner
1. Hold the film holder guide so the top handle faces the back of the scanner.
Center the film holder between the two rails of the film holder guide.
2. Lower the film holder and let it gently fall into place in the scanner.
3. With your finger, apply pressure to the handle to make sure the film holder is
fully seated.
edge of handle facing back
of scanner
film holder
film holder guide
P192_0020GC
2-12May 2002
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