Kodak HR 500 User Manual

KODAK PROFESSIONAL
HR 500 Film Scanner

P192_0016HC

Operator’s Guide

Part No. 6B6377
P015

©Eastman Kodak Company, 2000 - 2001

All rights reserved. Contents of this publication may not be reproduced in any form
without permission from Eastman Kodak Company.

Unpacking Instructions for the

KODAK PROFESSIONAL

HR 500 Film Scanner

CAUTION: The HR 500 Film Scanner weighs almost 120 lbs (54,5 kg). Two people are needed to safely lift the

scanner from the box.
Be sure the table for the scanner:

• is stable

• can support approximately 120 lbs (54,5 kg)

• is at least 30 in. (76,2 cm) long x 30 in. (76,2 cm) wide

1. Inspect the box to make sure there is no damage.

cutouts

lid

styrofoam

scanner in
plastic bag

styrofoam
under scanner

front
compartment
with
accessories

If there is damage, contact the shipping company.

2. Remove the lid from the box.

3. Remove the scanner accessories (such as cables
and SCSI board) from the front compartment of the
box.

4. Compare the packing list to the actual contents.

If there is an item missing:

• In the United States: call Eastman Kodak

Company at 1-800-822-1414.

• Outside the United States: contact your local

Kodak representative.

5. Open the plastic bag that covers the scanner and
move the bag so you can reach the cutouts in the
styrofoam under the scanner.

CAUTION: T wo people are needed to lift the scanner

from the box.

6. Use the styrofoam cutouts to reach under the
scanner (one person in front; one person in the rear)
and lift the scanner out of the box onto the table.

7. Keep the scanner packing material until you are
satisfied that the scanner is operati ng sa tis fac tori ly.

CAUTION: Make sure the setting on the AC input

module on the back of the scanner is
compatible with the power source.

August 2001 iii

iv August 2001

This equipment has been tested and found to comply with the limits for a Class A
device, pursuant to part 15 of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause interference; in
which case, the user would be required to incur the expense of correcting the
interference.

Cautionary Symbols

Hot Surface Symbol

Regulatory Information

CAUTION: Risk of burn. Wait at least 5 minutes for surface to cool.

Fuse Label

!

CAUTION: Double pole / neutral fusing.
ATTENTION: Double pôle / fusible sur le neutre.
ACHTUNG: Zweipolige bzw. Neutralleiter - Sicherung!

CAUTION: The Kodak Professional HR 500 Film Scanner uses double pole/

(2)100-120 V 50/60 Hz 6.3 A / 250 V / F
(2)200-240 V 50/60 Hz 3.15 A / 250 V / T

neutral fusing.

August 2001 v

Regulatory Information

Electrical Hazard Symbol

French:

Symbole de Danger Électrique
German:

Elektrisches Gefahrensymbol

CAUTION: Risk of electrical shock. Test before touching.
French:

ATTENTION: Danger D’ Électrocution. Vérifier avant de toucher.

German:
VORSICHT: Gefahr von elektrischem Schlag. Vor Berührung prüfen.

Mechanical Hazard Symbol

French:
Symbole de Danger Mécanique

German:
Mechanisches Gefahrensymbol

CAUTION: Moving parts. Avoid contact.
French:

ATTENTION: Pièces en mouvement. Ne pas toucher.

German:
VORSICHT: Bewegliche Teile. Nicht berühren.

vi August 2001

Warranty Information

The following warranty information pertains to equipment that is installed in the
United States only. For equipment installed in countries other than the United

States, the terms and conditions of the new equipment warranty are provided by
the Kodak company in the country in which the sale is finalized, or by a Kodak­appointed distributor in those countries where Kodak does not have direct sales
representation.

Warranty Period

Kodak warrants new equipment to function properly for 90 days from the date of
initial installation. This warranty covers the purchaser of the equipment as well as
anyone else who owns it during the warranty period.

Warr anty Repa ir Coverage

If this equipment does not function properly during the warranty period, a Service
and Support Field Engineer from Kodak will repair the equipment without charge
during Kodak’s normal working hours (usually 8:00 a.m. to 5:00 p.m., Monday
through Friday). Such repair service will include any adjustments and/or
replacement of parts required to maintain your equipment in good working order.
Supply items are billed as required.

Regulatory Information

How to Obtain Service

Before you call, please know your scanner’s K-Number. The K-Number label is
attached to the front of the scanner chassis near the filter and lamp; lift the lamp­and-filter-access door to see the K-number (see Front View on page 1-4).

For service and support:

• In the United States: call Eastman Kodak Company at 1-800-822-1414.

• Outside the United States: contact your local Kodak representative.

August 2001 vii

Regulatory Information

Limitations

Warranty service is limited to areas within Kodak’s established marketing centers
in the contiguous United States, the island of Oahu in Hawaii, and some areas of
Alaska.

This warranty does not cover circumstances beyond Kodak’s control; it does not
cover service or parts for any attachments, accessories, or alterations not
marketed by Kodak, nor to correct problems resulting from their use.

Damage caused by failure to meet the electrical specification in this manual is not
covered under the warranty to service agreement claim.

Kodak makes no other warranties, express, implied, or of merchantability,
for this equipment.

Repair or replacement without charge is Kodak’s only obligation under this
warranty. Kodak will not be responsible for any consequential or incidental
damages resulting from the sale, use, or improper functioning of this equipment,
even if loss or damage is caused by the negligence or the fault of Kodak.

Such damages, for which Kodak is not responsible, include, but are not limited to,
loss of revenue or profit, downtime costs, loss of use of the equipment, cost of any
substitute equipment, and facilities or services of claims of your customers for
such damages.

This limitation of liability does not apply to claims for injury to persons or damage
to property caused by the sole negligence or fault of Kodak or by persons under
its direction or control.

Kodak Service Agreements

For information on Kodak service agreements:
In the United States: call Kodak’s Service Marketing Contract Administration and

Billing Support at 1-800-645-6325.

Outside the United States: contact your local Kodak representative.

viii August 2001

Contents

Regulatory Information.................... ....... ...... ....... ...... ....... ...... ...... ....... ...... ....... ......................................v

Cautionary Symbols .............................................................. ....... ...... ....... ...... ....... .........................v

Warranty Information..................................................................................................................... vii

About This Guide ................................... ...... ....... ...... ....... .....................................................................xi

Using This Guide............................................................................................................................ xi

1 Introduction and Overview ..................................................................................................................1-1

Product Description ......................................................................................................................1-1

Features and Benefits ........ ...... ....... .............................................................................................1-2

Before You Begin .........................................................................................................................1-3

Equipment Overview ....................................................................................................................1-4

Recommended Configuration of the Host Computer....................................................................1-5

Film Sizes.....................................................................................................................................1-6

2 Connecting and Operating the Scanner..............................................................................................2-1

Preparing the Host Computer.......................................................................................................2-1

Connecting the Scanner ...............................................................................................................2-2

Starting Up the Scanner System..................................................................................................2-6

Operating the Scanner .................................................................................................................2-8

Shutting Down the Scanner............. ...... ....... ...... ....... ...... ...... ....... ...... ....... ...... ....... ....................2-13

3 Validating the Scanner........................................................................................................................3-1

Starting the SAM Software...........................................................................................................3-1

Setting the Magnification..............................................................................................................3-3

Calibrating the Scanner ................................................................................................................3-4

Making a Test Scan......................................................................................................................3-5

Autofocusing.................................................................................................................................3-7

Scanning the Image......................................................................................................................3-8

Checking the Scan .......................................................................................................................3-8

4 Maintaining the Equipment..................................................................................................................4-1

Cleaning Procedures....................... ...... ....... ...... ....... ...... ...... ....... ...... ....... ...... .............................4-1

Replacement Procedures...................... ....... ...... ....... ...... ...... .......................................................4-4

Appendix A: Using the Service and Assembly Module (SAM)...............................................................A-1

Installing the Service and Assembly Module (SAM) Software..................................................... A-2

Using the Operations Controls ....................................................................................................A-3

Appendix B: Ordering Accessories and Supplies.................................................................................. B-1

Accessories .................................................................................................................................B-1

Supplies.......................................................................................................................................B-2

Appendix C: Scanner Specifications......................................................................................................C-1

August 2001 ix

Contents

Appendix D: Using the Long Roll Accessory.........................................................................................D-1

Installing the Software for the Long Roll Accessory ..................... ...... ....... ...... ....... ...... ...............D-2

Installing or Removing the Long Roll Accessory .........................................................................D-5

Punch Sensors ..........................................................................................................................D-14

Setting the Punch Reader Height for the Current Film Size ......................................................D-14

Appendix D-1: Calibrating the Sensor Offsets...........................................................................D-24

Appendix D-2: Determining and Setting the Trigger Points.......................................................D-34

Appendix D-3: Maintenance......................................................................................................D-38

Appendix D-4: Initial Setup of Sensors......................................................................................D-42

Appendix D-5: Table of Scan Area Values................................................................................ D-45

Appendix D-6: Film Splicing and Editing Guidelines .................................................................D-46

x August 2001

This Operator’s Guide for the KODAK PROFESSIONAL HR 500 Film Scanner
includes procedures for operating, maintaining, and troubleshooting the scanner.
It also includes an appendix for the optional Long Roll Accessory.

This guide is intended for personnel who operate the scanner. It assumes you
have a basic knowledge of computer operations and film scanners.

Using This Guide

The guide is organized as follows:

Chapter 1 Introduction—product description, features and benefits, equipment

Chapter 2 Connecting and Operating the Scanner—connecting the Kodak

About This Guide

overview, and recommended configuration

Professional HR 500 Film Scanner to the host computer, starting up the
scanner, preparing to scan an image, performing a scan and shutting
down the scanner

Chapter 3 Validating the Scanner—instructions for using the Service and

Assembly Module (SAM) and Adobe PhotoShop software to validate that
the scanner functions properly

Chapter 4 Maintaining the Equipment—procedures to be done by the person in

your lab who is responsible for maintenance of the scanner

Appendix A Using the Service and Assembly Module (SAM)—an overview of

using SAM for validating the scanner and for other user functions

Appendix B Ordering Accessories and Supplies—includes descriptions and order

numbers for scanner accessories and supplies

Appendix C Scanner Specifications—includes space, electrical, and environmental

requirements for the scanner

Appendix D Using the Long Roll Accessory—instructions for installing and using

the (optional) Long Roll Accessory with the scanner

August 2001 xi

About This Guide

xii August 2001

1 Introduction and Overview

This chapter includes:

• product description

• features and benefits

• equipment overview

• recommended configuration for host computer

• film sizes

Product Description

The Kodak Professional HR 500 Film Scanner is designed to quickly generate
high-resolution digital images from photographic negatives and positives.

The scanner accepts films ranging from 35 mm to 70 mm widths, including 46 mm
width film and the 120 series formats, with up to 90 mm frame lengths.

The scanner digitally captures images and stores them in files up to 128 MB
(format dependent) in size. The scanner is capable of variable magnifications
from 0.5 to 2.0.

How the Scanner Works

The image on the film is focused onto a Charged Coupled Device (CCD) that has
three parallel linear rows of light-sensitive elements, one row for each color. Each
of these lines is exposed to a corresponding line of image on the film. The time to
expose each line properly is controlled electronically and is a function of the:

• sensitivity of the CCD

• amount and spectral distribution of light from the light source

• lens aperture

• magnification factor

August 2001 1-1

Introduction and Overview

After the exposure, the data from the photosensitive sites on the CCD is
transferred to readout registers for each line, where it is then shifted out and
digitized one pixel at a time. While the data is shifted out, the next set of lines is
exposed.

The film is moved to expose a new line of the image for each set of lines read from
the CCD. This motion is precisely controlled to ensure that the aspect ratio of the
image is not changed and that the colors align correctly when the data is
recombined to correct for the distance between the sensor rows.

Features and Benefits

Features and benefits of the HR 500 Film Scanner include:

• high speed and high image quality digital capture

• handling of cut negatives, mounted slides, strips, short rolls, and long roll

lengths up to 200 feet (61 meters)

• compatibility with familiar software, such as
– Kodak Professional Digital Print Production Software (DP2)
– Kodak Professional HR 500 TWAIN Data Source, which can be used with

any TWAIN-compliant program

• compatibility with familiar hardware, such as Kodak Professional Digital
Multiprinters and Kodak Professional LED Printers

1-2 August 2001

Before You Begin

It is important that you know when to calibrate and when to focus the scanner. The
table below is a guideline for calibrating and focusing. Focusing can occur as
infrequently as when a different film format is scanned or as frequently as every
scan.

Introduction and Overview

Action or Condition

Changing the magnification Yes Yes
Replacing the lamp Yes No
Changing the balance filter position from negative

to positive or from positive to negative
The scanner has not been calibrated at least twice

during the first half of a production shift
Cleaning the light bar Yes No
Replacing the balance filters or the IR filter Yes No
Changing the film holder without cha ngi ng the

magnification
Scanning slides No Operator

Changing from scanning a long roll to scanning a
cut negative

Need to

Calibrate?

Yes Yes

Yes No

Yes Operator

Yes Yes

Need to
Focus?

Preference

Preference

You can manipulate scanned images using a program such as the Kodak
Professional Digital Print Production Software (DP2) or the Kodak Professional
HR 500 TWAIN Data Source before sending the images to your digital printer.

August 2001 1-3

Introduction and Overview

Equipment Overview

Front View

P192_0016HC

Rear View

Serial
Number XXX

K-number is
visible when this
door is open

power switch

P192_0019HC

1-4 August 2001

latch release
screw

dataplate includes
serial number

Introduction and Overview

Recommended Configuration of the Host Computer

The scanner is designed to communicate with Windows NT and Windows 2000
platforms with the following configuration.

IMPORTANT: To ensure proper operation of the scanner, use the Ultra-Wide

SCSI board provided with the scanner.
Built-in SCSI interfaces in some computers may interfere with the

provided Ultra-Wide SCSI board.

Minimum Host Computer Hardware Requirements

• Dual Pentium III/600 MHz

• 512 MB memory

• 10 GB available disk space

• Dedicated SCSI host adapter (provided with scanner)

NOTES: The hardware configuration is a minimum; for higher performance, a

high speed and larger memory capacity machine is required.
The SCSI board must be dedicated to running only the HR 500 Film

Scanner.

A SCSI cable connects the host computer to the scanner. This interface enables
the transfer of digital image data from the scanner to the host computer.

Minimum Software Requirements

• Windows NT 4.0, Service Pack 6 for using the scanner and software

• Adobe Photoshop 5.5 or higher for validating operation of the scanner

August 2001 1-5

Introduction and Overview

Film Sizes

Commonly available color negative, color reversal (positive), and black-and-white
films are supported by the scanner.

The scanner accepts these film sizes:

• 35 mm
– standard perforated format
– un-perforated, up to 60 mm frame length

• 46 mm, up to 90 mm frame length

• 120/220 (62 mm)
– 6 x 4.5 cm
– 6 x 6 cm
– 6 x 7 cm
– 6 x 8 cm
– 6 x 9 cm

• 70 mm
– split 70 mm
– full 70 mm

Film Holders Provided with the Scanner

Cut-gate film holders for these film sizes are provided with the scanner:

• 35 mm double-perforated

• 35 mm mounted slides

• 70 mm-CAL

• 6 x 4.5 cm vertical

• 6 x 4.5 cm horizontal

• 6 x 6 cm

• 6 x 7 cm

• 6 x 9 cm

1-6 August 2001

2 Connecting and Operating the Scanner

This chapter gives instructions for:

• preparing the host computer

• connecting the Kodak Professional HR 500 Film Scanner to the host

computer

starting up the scanner system

•

• preparing to scan an image

• performing a scan

• shutting down the scanner

Preparing the Host Computer

CAUTION: Do not connect power to the scanner.

1. Install the Ultra-Wide SCSI board into the host computer.

IMPORTANT: Check the README file for your operating system before you

install the software.

2. Install the SAM software. See Installing the Service and Assembly Module
(SAM) Software on page A-2.

August 2001 2-1

Connecting and Operating the Scanner

Connecting the Scanner

CAUTION: Make sure the setting on the AC input module on the back of the

scanner agrees with the power source.

AC input module

P192_0019HC

The AC input module is factory-set to 115 V AC (60 Hz) as labeled. The
accessories shipped with your scanner include two 220 V fuses (3.15 amps) to
convert the scanner to 220 V operation.

If your power source is 220 or 230 V AC, verify the configuration of the AC input
module. In some regions, the setting and the fuses may have been changed for
you. If not, follow the procedure for Changing the AC Input Voltage Setting and
the Fuses.

Remove the voltage sticker from the AC input module.

2-2 August 2001

Connecting and Operating the Scanner

Changing the AC Input Voltage Setting and the Fuses

If needed, change the AC input voltage setting (voltage selector switch) and both
fuses from 115 V AC to 220 V AC operation:

1. Make sure the power cord is removed from the scanner.

locking tab

115 V

voltage selector switch

2. Insert a straight-blade screwdriver into the locking tab to open the AC input
module.

3. Using your fingers (or, if needed, needle-nose pliers), remove the voltage
selector swi tc h .

4. Orient the voltage selector switch with 220 V AC facing you and insert it into
the AC input module.

August 2001 2-3

Connecting and Operating the Scanner

5. Remove the two 115 V AC (6.3 amp) fuses and replace them with the
220 V AC (3.15 amp) fuses. Make sure the arrows are pointing up.

115 V

6. Close the AC input module.

fuse in holder

fuse

arrow

2-4 August 2001

SCSI
cable

Connecting and Operating the Scanner

Attaching the Cables

CAUTION: In the next step, avoid forcing the cable pins when plugging the

cable into the scanner. You need a straight-blade screwdriver to
complete the attachment of the cable to the scanner.

1. Attach the Ultra-Wide SCSI cable to the scanner and to the host computer.
The host end of the cable contains ferrite beads.

2. Attach the power cable from the scanner to the power source.

ferrite beads

power cable

P192_0100HC

August 2001 2-5

Connecting and Operating the Scanner

Starting Up the Scanner System

NOTE: If the scanner’s power has been on and the scanner has been calibrated,

continue with Operating the Scanner beginning on page 2-8.

IMPORTANT: Before operating the scanner in a production environment for the

first time, validate that the scanner is working properly. See
Chapter 3, Validating the Scanner.

Placing the Empty Film Holder in the Film Holder Guide

The empty “70MM-CAL” film holder must be in place in the film holder guide when
you power up the scanner .

edge of handle facing back

L

of scanner

A

C

-

M

M

0

7

70MM-CAL film holder

film holder guide

P192_0020GC

1. With the edge of the top handle facing the back of the scanner, center the film
holder between the two rails of the film holder guide.

2. Lower the film holder and let it gently fall into place in the scanner.

3. With your finger, apply pressure to the handle to make sure the film holder is
fully seated.

2-6 August 2001

Connecting and Operating the Scanner

Powering up the Scanner and the Host Computer

1. Turn on the scanner’s power switch.
NOTE: The green LED light on the scanner indicates only that AC power is

supplied to the scanner, not that the system is ready.

Three sets of beeps will sound (first set: one beep; second set: two short
beeps; third set: two short, then one long beep).

As a visual indicator that the scanner is ready, the scanner lamp lights and
remains lit.

2. Turn on power to the host computer and wait until the computer desktop
appears.

3. Wait 10 minutes for the lamp to warm up.

power
switch

P192_0019HC

August 2001 2-7

Connecting and Operating the Scanner

Operating the Scanner

Setting the Magnification and Calibrating the Scanner

Use your host computer’s scanner software to do this procedure.
NOTE: The terminology used in your scanner software may differ from that used

in this document. Refer to the software manual’s instructions f or performing
specific operations such as calibrating the scanner and setting the
magnification.

With the empty 70MM-CAL film holder in place in the scanner:

1. Set the magnification to the desired level.

2. Calibrate the scanner.

Setting the Scan Parameters

Using the so ftwar e instal led on you r host com puter, set the scan param eters, s uch
as the area to be scanned and the file that will contain the scanned image.

P192_0016HC

Selecting the Negative or Positive Balancing Filter

lamp-and-filter­access door

lift door open from
here

1. Lift open the lamp-and-filter-access door.

2-8 August 2001

Connecting and Operating the Scanner

2. Make sure the red handle is in the correct position—either negative or
positive—for scanning a negative or a mounted slide (positive).

IMPORTANT: If you changed the setting of the balance filter, you must

calibrate the scanner before continuing. See Setting the
Magnification and Calibrating the Scanner on page 2-8.

POS NEG

red handle is in
NEG position

August 2001 2-9

Connecting and Operating the Scanner

Inserting a Negative or Mounted Slide in the Scanner

Select the appropriate film holder for the negative or mounted slide you will be
scanning.

Preparing a Carded Negative

IMPORTANT: For best focus, use the film holder that is closest to the size of the

1. Lift the film holder’s magnetic sheet.

2. With the emulsion side toward the rear of the scanner, locate the carded
negative on the film holder’s two pins.

3. Carefully close the magnetic sheet over the carded negative.

carded
negative

opening in the aperture card.

emulsion
side

magnetic
sheet

pin

film holder

P192_0021AC

Continue with Placing the Film Holder in the Scanner on page 2-12.

2-10 August 2001

Connecting and Operating the Scanner

Preparing an Uncarded Negative

Wear clean, cotton gloves when handling the negative. Illuminate the negative
with a light box or hold the negative up to the light to view and align the negative.

1. Identify the emulsion side of the negative.
The emulsion side is the dull side of the negative. The printing appears

backwards.

2. Select either landscape or portrait orientation.

3. Lift the magnetic sheet.

4. With the emulsion side toward the rear of the scanner, carefully align the
negative over the rectangular opening in the film holder.

5. Close the magnetic sheet over the negative.

Continue with Placing the Film Holder in the Scanner on page 2-12.

Preparing a Mounted Slide

1. With the emulsion side toward the rear of the scanner, align the mounted slide
on the film holder between the pins.

2. Carefully insert the mounted slide under the film holder’s clamps and into
place, keeping the slide aligned.

August 2001 2-11

Connecting and Operating the Scanner

Placing the Film Holder in the Scanner

1. Hold the film holder guide so the top handle faces the back of the scanner.
Center the film holder between the two rails of the film holder guide.

2. Lower the film holder and let it gently fall into place in the scanner.

3. With your finger, apply pressure to the handle to make sure the film holder is
fully seated.

edge of handle facing back
of scanner

film holder

film holder guide

P192_0020GC

2-12 August 2001