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Kodak EasyShare
M820/M1020 digital frame
Extended user guide
www.kodak.com
For help with your picture frame, www.kodak.com/go/digitalframesupport
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Eastman Kodak Company
Rochester, New York 14650
© Eastman Kodak Company, 2008
All screen images are simulated.
Kodak and EasyShare are trademarks of Eastman Kodak Company.
Eastman Kodak Company is an authorized licensee of the CompactFlash trademark.
P/N 4F8175_en
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Front View
1
Product features
1 LCD screen
2 Touch border (tap/slide)
3 Touch border (tap only)
4 Lights
5 Raised guide
2
Back/Right View
1
3
4
5
NOTE: When screen icons appear,
Lights turn on at touch-sensitive
points near the raised guide.
To use the touch border,
see page 3.
1 Audio In
2 Audio Out
3 DC-In (12V)
4 Speakers (2)
2
3
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i
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Back/Side View
1
2
4
5
6
9
3
7
8
1 Power button 5 Volume button
2 Wall mounting holes 6 Memory card slot - CF, MD
3 Rotating/extending stand (see page 1) 7 USB connector (to camera/USB device)
4 Memory card slot - SD, MMC, MS, xD 8 USB connector (to computer)
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Table of contents 1
1 Getting started ......................................................................................1
Setting up your frame....................................................................................1
Turning on your frame................................................................................... 2
Using your frame’s touch border.................................................................... 3
Setting your language ...................................................................................4
Enjoying your pictures immediately! .............................................................. 4
Inserting a memory card................................................................................ 5
Connecting a digital camera or other USB device ........................................... 5
Turning off your frame................................................................................... 6
Changing your frame orientation ................................................................... 6
Mounting your frame on the wall .................................................................. 7
2 Viewing pictures ....................................................................................8
Accessing your pictures .................................................................................8
Running a slide show ....................................................................................9
Viewing thumbnails (multi-up).....................................................................10
Viewing a single picture .............................................................................. 10
Viewing pictures by filename ....................................................................... 11
3 Doing more with your frame ...............................................................12
Playing music only.......................................................................................12
Playing a video............................................................................................13
Printing pictures .......................................................................................... 14
Copying on your frame................................................................................16
Copying between your frame and computer................................................. 17
Deleting pictures .........................................................................................20
Selecting multiple pictures...........................................................................20
4 Changing settings and more ...............................................................22
Changing frame settings ............................................................................. 22
Settings menus ........................................................................................... 22
Setting the clock and timer.......................................................................... 25
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Table of contents
Upgrading your firmware............................................................................. 26
Installing the software.................................................................................27
Customizing your frame .............................................................................. 28
Maintaining your frame and mattes ............................................................. 28
Learning more about your frame..................................................................28
5 Troubleshooting and support ..............................................................29
Picture frame problems ............................................................................... 29
Picture frame/computer communications .....................................................30
Screen messages.........................................................................................31
6 Appendix .............................................................................................33
Digital frame specifications.......................................................................... 33
Important safety instructions .......................................................................35
Upgrading your software and firmware........................................................ 35
Additional care and maintenance ................................................................ 36
Limited warranty .........................................................................................36
FCC compliance and advisory ...................................................................... 38
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1 Getting started
Welcome to your Kodak EasyShare M820/M1020 digital frame. Viewing your pictures
couldn’t be simpler!
Setting up your frame
Setting up the stand
Your frame displays pictures in landscape orientation. To change to portrait
orientation, see page 6.
Stand (pull to adjust the frame angle)
When displayed with the
stand extended, the frame
rests at a 68-90
° angle.
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Getting started
Attaching the power cable
CAUTION:
Do not use this power cable with other devices, including digital
cameras.
1
Your power cable may look different from
the one pictured. Use the plug that
accommodates your type of power outlet.
Turning on your frame
Power button - press and hold (for about 2 seconds), then release
2
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Getting started
Using your frame’s touch border
Touch at the bottom (tap/slide) or right (tap only) border to find/highlight menu items
or pictures. Press OK to select them.
NOTE: The screen is not touch-sensitive. Do not touch. Lights appear on the border to show you where to
touch.
CAUTION:
Only use your finger to touch the borders. Using sharp or metal
objects may damage the border or screen.
On the side border, tap on lights
next to the icons
.
(Home)
(Slide show)
(Close),
On the bottom border,
tap on lights between
the icons and the
raised guide.
(Slider): Under slider, slide, or touch and hold
(for about 3 seconds to scroll even faster through your images), or tap slider arrows.
Raised guide
or
,
(Done)
Tap Menu for more options, or tap
If the icons disappear, tap the bottom or right border.
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to resume a slide show.
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Getting started
Setting your language
The language screen appears the first time you turn on your frame.
■ Slide or tap below slider arrows to find your
language, then tap OK.
To change the language at a later time:
■ Tap (Home) → (Settings) → Language.
2
The language screen appears.
Slide to find your language, then tap OK.
1
Enjoying your pictures immediately!
NOTE: If the software installation screen appears, dismiss it and start playing a slide show immediately. To
install the software later, see page 27.
■ To view your pictures or play a slide show,
insert a memory card, or connect a camera or other
USB device (see page 5).
If a slide show is already playing (for example, from the
pre-loaded sample pictures/video), your pictures begin
playing automatically.
To increase your frame’s internal memory, delete
the pre-loaded samples. Access them on My Frame
(see page 8), then see page 20 to delete them.
If you are at the Home screen, see page 8 to start
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your slide show.
To change the slide show order, see page 11.
Page 11
Inserting a memory card
Getting started
To insert a card, push the card firmly into
the slot until it stops.
Secure Digital
MultiMedia Card
Memory Stick
xD
To remove a card from:
top card slot - push in the card to release it
side card slot - pull out the card
CompactFlash
CAUTION: Insert a micro or mini
MicroDrive
memory card in an adapter first,
or the card will get stuck in your
frame.
Connecting a digital camera or other USB device
USB cable included
with your USB device
USB devices: camera, flash
drive, card reader, computer,
etc. (sold separately)
USB cable to computer
(sold separately)
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Getting started
Turning off your frame
■ Standby mode—Press and hold the power
button (for about 2 seconds), then release.
■ Power off—Unplug the power cable.
Changing your frame orientation
Change the frame orientation setting if you change to portrait orientation.
Change the stand position and angle:
■ Rotate the stand
the frame angle
NOTE: When displayed with the stand extended, the frame rests at a
68-90
Change the frame orientation setting:
1 Tap (Home)
2 Slide to highlight (Viewing options), then tap
OK.
3 Slide to highlight Frame orientation, then tap OK.
4 Slide to highlight Portrait, then tap OK
5 Tap to exit.
Your frame is set up now to display pictures in portrait
°
angle.
90 °, then pull it out or push it in to adjust
.
→ (Settings).
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orientation.
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Getting started
Mounting your frame on the wall
Use wall-anchoring hardware (not included) to anchor your frame securely to your
wall.
Wall mounting
holes
Clip (use to reroute, secure, and
center the power cable)
Power cable
To change to portrait orientation, turn your frame
90° and use the wall mounting holes at the top.
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2 Viewing pictures
Accessing your pictures
Tap Home to access pictures, videos, music from internal memory, your memory card,
and all connected devices. Use the touch borders to make your selections
1 Tap (Home)
Picture source icons and settings:
My Frame—the frame’s 128 MB internal memory. Copy your pictures into My
Frame from a memory card or other device (page 16).
Memory card—appears when you insert a card (page 5). The label and icon
The frame’s internal memory and connected picture
sources are displayed.
2 Slide to highlight a picture source, then:
■ Tap (Slide show) to start a slide show.
■ Tap OK to view thumbnails.
OR
→ (Pictures and Videos).
(
see page 3).
indicate the type of card.
Camera—appears when you connect a digital camera via USB cable (page 5).
USB drive—appears when you insert a USB flash drive (page 5).
Settings—customize your frame settings. For example; set slide show durations
and transitions, set viewing options, screen brightness, clock, and timer. See
page 22.
My Slide show—appears when you save a slide show you are viewing for quick
access anytime (see page 9).
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Viewing pictures
Running a slide show
There are two ways to start a slide show on your frame:
■ Turn on the frame, then insert a card or connect a USB device—a new slide show
starts automatically, replacing a currently running slide show or single view
picture.
■ Select a picture in thumbnail view or tap (Home) → (Pictures and
Videos) to select a picture source. Then, tap (Slide show).
Other slide show information
– A slide show plays continuously until you stop it or turn off the frame.
– You can change the slide duration and transition style (see page 22).
Saving your favorite slide show for easy access
While viewing the slide show:
■ Tap the touch-sensitive border to pause your slide show and to display the screen
icons.
■ Tap (Viewing Options) → Save as My Slide show → OK. Tap Yes to
confirm.
NOTE: The saved slide show appears on the Pictures and Videos screen as a picture source (see page 8).
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Viewing pictures
Viewing thumbnails (multi-up)
There are two ways to view your pictures as thumbnails:
■ Tap (Home) → (Pictures and Videos),
then select a picture source (see page 8). Tap OK.
OR,
■ From a slide show (tap the touch-sensitive border to
display the icons) or from single view, tap
(Multi-up).
To navigate through the thumbnails, slide your finger left/right along the slider at the
bottom. To move even faster through the thumbnails, touch and hold until the screen
changes (about 3 seconds).
To play a folder of thumbnail (multi-up) images, highlight the folder then tap
(Slide show).
Viewing a single picture
■ To view a single, full-screen picture, highlight it in thumbnails view, then tap OK.
■ To magnify a picture up to 8X, tap (Menu), then tap (Zoom). Slide from
left to right under the zoom bar to magnify the picture. To view other parts of the
picture, tap . To return to 1X, slide from right to left.
■ To ro tate a picture, tap (Menu), then tap (Rotate).
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Viewing pictures
Viewing pictures by filename
By default, the pictures on your frame are arranged and played by date, starting with
the oldest. You can play the arrangement or order by date, newest to oldest, or
alphabetically by filename.
NOTE: If a picture source with numerous images (greater than 500) takes too long to load, change the
order to play by filename.
To change the play order:
1 Select a picture source (for example, a folder with pictures), or multiple pictures
(see page 20), then tap OK.
2 Tap (Viewing Options).
3 Highlight Sort, then tap OK.
4 Select a sort order:
-Date, oldest to newest (default)
-Date, newest to oldest
-Filename, A - Z
-Filename, Z - A
5 Tap OK.
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3 Doing more with your frame
Playing music only
1 Tap the touch border to pause your slide show and
to display the screen icons.
2 Tap (Home), then (Music) to view music
sources.
3 Slide to the right/left to move up/down the music
source list, then tap OK.
4 Slide right/left to go to the previous/next song, or
select Play all songs, then tap OK.
Your music starts playing.
5 Tap (Slide show) to return to your picture or slide show.
NOTE: Music plays automatically when a memory card or USB device with music on it is connected.
Notes on playing, copying, deleting music:
■ A headphone jack is available on the side of the frame (page i).
■ Adjust the volume with the Volume button (page ii).
■ To copy or delete music files (MP3), slide to highlight each song in the music
source, then tap (Select). Or tap (Select All) to highlight all the songs.
Tap OK. Tap (Menu)
-For copying, highlight the source you want to copy to, then tap OK.
-For deleting, tap Yes to confirm.
■ To copy music files (MP3) to internal memory, drag and drop them from your
computer. See Copying pictures to/from your computer, page 17.
→ Copy or Delete → OK.
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Doing more with your frame
Playing a video
■ During a slide show, videos play automatically. When the video ends, the slide
show resumes. To play a video from thumbnails view, highlight a video thumbnail,
then tap OK.
■ Videos in thumbnail view:
– MOV videos are indicated with .
– AVI, MPEG, and MPG videos display the first frame.
■ Video control buttons:
play, pause, and resume the video.
rewind / fast forward.
or stop the video and return to thumbnails.
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Doing more with your frame
Printing pictures
Your frame is compatible with PictBridge technology, so you can print directly to
PictBridge enabled printers.
1 Turn off the frame and printer.
2 Make sure your frame is disconnected from the
printer.
3 On the frame, change your connection mode from
Computer to Printer. See page 15.
4 Reconnect your frame to the printer, using the USB
cable.
Printing to a PictBridge enabled printer
1 Turn on the printer. Turn on the frame.
2 From a slide show (tap the touch-sensitive border to pause the slide show and
display the icons) or from single view:
■ Tap (Menu), then (Print).
Printing begins.
If you are in thumbnails (multi-up) view:
■ Slide to select a picture, or see page 20 to select multiple pictures.
■ Tap (Menu).
If you selected multiple pictures to print, they appear on the screen.
■ Tap (Print), then Yes to start printing.
NOTE: Remember to change your connection mode back to Computer when you are done (see page 15).
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Doing more with your frame
Manually changing USB connection mode
The connection mode must match the device you connect the frame to: Computer or
Printer. The default is Connect to computer. You can change the connection mode
manually.
1 Disconnect the printer or computer from the frame.
2 On the frame, tap (Home).
3 Tap (Settings).
4 Slide to highlight Device configuration, then tap OK.
5 Highlight USB connection mode, then tap OK.
6 Slide to highlight the mode you want to connect to, printer or computer, then tap
OK.
7 Reconnect the device (printer or computer) that matches the connection mode.
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Doing more with your frame
Copying on your frame
Copy pictures from your current viewing location to other connected devices (see
page 5).
CAUTION:
Removing a card or disconnecting a device while copying may
damage your card, pictures, or device.
1 Highlight a picture to copy:
In thumbnails view, slide or tap below the slider
arrows to find a picture; or, display a picture in
single view (see page 10).
2 Tap (Menu).
3 Tap (Copy), then OK.
4 Tap the available destination you want to copy to,
then tap OK.
The picture is copied.
5 Tap (Close) to close the menu.
To copy multiple pictures, see page 20.
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Doing more with your frame
Copying between your frame and computer
Copy pictures, videos, and music via a USB cable.
Connecting to your computer
USB cable
(sold separately)
Copying pictures to/from your computer
Drag and drop pictures, videos, and music easily between your frame and computer,
then play a slide show on your frame right away. See page 33 for applicable file
formats.
1 Install the software that came with your frame (see page 27).
2 Set the USB connection mode to Computer (see page 15), then connect the USB
cable from the frame to your computer (see page 17).
3 Double-click (Kodak EasyShare digital display software icon) on your desktop
to open the software.
The frame, memory card, and connected devices appear in the Drag and Drop Zone.
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Doing more with your frame
Select pictures here
(Viewer pane)
Pictures/videos on your
computer
My Devices:
Internal memory
Memory card
Connected device
Drag and drop here
(Drag and Drop Zone)
4 Click My Devices to see the folders on your frame and the connected devices.
The frame appears as removable drives—one drive for each picture source on the
frame’s picture source: internal memory (My Frame), and any inserted memory cards or
connected devices.
5 In Pictures and Videos, click the folder or location on your computer that contains
the pictures you want to copy.
6 In the Viewer pane, select the pictures, videos, etc., then drag and drop them to
the new location in the Drag and Drop Zone (for example, the frame’s internal
memory, a memory card, or connected USB device).
7 Unplug the USB cable, then go to the copy location (see page 8) to play a slide
show with your copied picture.
NOTE: The slide show order of play for available sources is: memory card, USB device, internal memory.
NOTE: To maintain the slide show order during playback, see page 11 and select Filename, A - Z.
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Doing more with your frame
Copying pictures from EasyShare software
It’s easy to copy pictures/videos from My Collection to your frame.
1 Install the software that came with your frame (see page 27).
2 Set the USB connection mode to Computer (see page 15), then connect the USB
cable (see page 17).
3 On your computer, open EasyShare software. Click My Collection, then select the
pictures in the Viewer pane. Drag and drop them into the Picture tray.
4 In the menu bar, select File
→ Copy to.
The frame appears as removable drives—one drive for each connected picture source in
the frame: internal memory, memory cards, USB devices.
My Collection
Select pictures here Drag and drop to here (Picture tray)
5 Browse to the frame location to which you are copying.
6 Select
Best For Digital Picture Frame
resolution is unnecessary and quickly fills up the frame’s memory.
7 Click Copy. Pictures are copied to your frame.
8 Unplug the USB cable, then go to the copy location (see page 8) to view your
copied pictures on your frame and to play a slide show.
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to resize the picture you are copying. Full
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Doing more with your frame
Deleting pictures
CAUTION:
Removing a card or disconnecting a device while deleting may
damage your card, pictures, or device.
1 Highlight a picture to delete:
In thumbnails view, slide or tap below the slider
arrows to find a picture; or, display a picture in
single view.
2 Tap (Menu)
3 Tap Yes to confirm.
The picture is deleted.
4 Tap (Close) to close the menu.
To delete multiple pictures, see page 20.
→ (Delete), then tap OK.
Selecting multiple pictures
Use the multi-select feature to copy or delete two or more pictures or to play a slide
show of selected pictures.
1 In multi-up (thumbnails) view, slide or tap below the slider arrows to find a picture,
then tap (Select).
A check mark appears on the selected picture.
2 Continue selecting pictures.
To remove a check mark, tap (Unselect) while the picture is highlighted.
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Select/Unselect all
Doing more with your frame
Select all
■ In thumbnails view (page 10), tap (Select
All).
Unselect all
■ To remove all check marks, tap Unselect All.
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4 Changing settings and more
Changing frame settings
The options in the Settings menu let you customize and configure your frame.
1 Tap (Home), then (Settings).
2 Slide or tap below the slider arrows to highlight a setting, then tap OK.
3 Follow the on-screen instructions. Tap OK to accept your selections.
4 Tap (Back) to exit.
Settings menus
Setting Options
Upgrade firmware
This option is only displayed if
the upgrade file (.img) is
available on the frame
(memory card, flash drive,
internal memory, etc.).
Upgrade firmware—load the latest version of firmware on
your frame (page 26).
Exit—return to the Home screen.
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Changing settings and more
Setting Options
Viewing options Slide duration—specify how long each picture is displayed
in a slide show, from 3 seconds to 1 hour. (The default is 5
seconds.)
Transitions—specify the transition style between pictures in
a slide show. See screen for options. The default is Random.
Shuffle—plays the images in random order.
Slide show start—when pictures are sorted from oldest to
newest (see page 11), specify where a slide show starts
automatically (from picture dated 1 week back, or from oldest
picture).
Brightness—slide to adjust the screen brightness according
to your lighting conditions.
Frame orientation—display your frame in landscape
(default) or portrait orientation.
Screen Fit or Fill—
Fit entire image (default). Show the entire picture.
Black borders may appear around the image.
Fill the screen .The picture fills the entire screen; some
of the picture may be cut off (cropped).
Music auto-play—choose to play music automatically
during a slide show. (Music files must be in the same location
as your pictures.)
Audio priority—when you are playing music (page 12),
choose whether or not to play the audio portion of a video.
Play music (default). Music continues to play, video plays but
its audio is muted. Play video soundtrack. Music stops
playing while the video, with audio, plays.
Clock and timer On/Off schedule—set your frame to turn on and off at a
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specified time every day (page 25).
Set time—manually set the clock to the current time
(page 25).
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Changing settings and more
Setting Options
Language Choose your language (page 4).
Automatic resizing Choose to turn on or off automatic resizing of your pictures
when copying. Full resolution is unnecessary and quickly fills
up the frame’s memory.
About Check your frame model, serial number, and firmware version.
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Changing settings and more
Setting the clock and timer
Manually setting the clock
1 Tap (Home), then (Settings).
2 Highlight Clock and timer, then tap OK.
3 Highlight Set time, then tap OK.
4 Slide to set the hour. Tap the right arrow to highlight the next setting (minutes),
then slide to adjust it.
5 Tap OK to accept your changes.
Setting automatic on/off
Set your frame to turn on and off at a specified time every day.
NOTE: Set the clock before enabling auto on/off.
1 Tap (Home), then (Settings).
2 Highlight Clock and timer, then tap OK.
3 Highlight On/Off schedule, then tap OK.
The current time is displayed and the hour field is highlighted.
4 Slide to adjust the hour. Tap the right arrow to highlight the next setting (minutes),
then slide to adjust it. Repeat to set Turn off time.
5 Tap Enable, then OK when you’re done.
Your frame will now automatically turn on and off at the times you specified.
NOTE: Make sure the power button on the frame is On. See page 2.
If your frame loses power, the clock time returns to the factory setting and the
automatic on/off times, if set, are disabled. To reset the clock and re-enable your
on/off times, see Resetting the clock after losing power, page 30.
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Changing settings and more
Upgrading your firmware
Firmware is the software that runs on your frame. To check for the latest version, visit
www.kodak.com/go/digitalframedownloads.
Download the firmware to your computer, then upgrade your frame:
1 On your computer, go to www.kodak.com/go/digitalframedownloads.
2 Follow the screen directions to download the frame firmware to your computer.
3 Copy the IMG file to a memory card or USB flash drive, then insert into the frame.
See page 17 for copying files.
4 Tap (Home), then (Settings).
5 Highlight Firmware Upgrade, then tap OK to begin the upgrade.
IMPORTANT:
Do not turn off the frame or remove the memory card or USB flash drive
during the upgrade!
When the upgrade is complete, your frame automatically restarts. If it doesn’t, press the
power button on the frame to Off, then back to On.
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Changing settings and more
Installing the software
Follow these directions to install the software CD that was packaged with your frame.
The CD contains the Kodak EasyShare software and the Kodak EasyShare digital
display software. While these software applications work well independently, both
applications work together for the best experience when working with your pictures
(see page 17).
1 Close all software applications that are open on your computer (including
anti-virus software; see the anti-virus software manual for details).
2 Place the EasyShare software CD into the CD-ROM drive.
The Kodak EasyShare software Install Wizard opens on your computer screen.
3 If the Install Wizard does not appear, choose Run from the Start menu and type
d:\setup.exe where d is the drive letter that contains the CD.
4 Follow the on-screen instructions to install the software. Select Complete to
automatically install both the Kodak EasyShare software and the Kodak digital
display software. Or, click Customize to choose the applications you wish to install.
NOTE: When prompted, take a few minutes to electronically register your picture frame and software. To
register later, visit
www.kodak.com/go/register
.
5 If prompted, restart the computer. If you turned off anti-virus software, turn it back
on.
The software icon(s) appear on your desktop when the installation is complete.
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Changing settings and more
Customizing your frame
For a custom look, remove the adhesive matte (included) from its liner, align it
carefully, then attach it to your frame.
When you are not using the matte,
reapply it to the liner and store in a
plastic bag to keep the adhesive
backing clean.
Maintaining your frame and mattes
IMPORTANT:
Always disconnect the power before cleaning. Do not use water, cleaning
solutions, or other adhesives on the frame or any of its parts.
Gently wipe the frame, LCD, or matte with a clean, dry, lint-free cloth (included). For
fingerprints on the frame, apply light pressure.
Learning more about your frame
www.kodak.com/go/digitalframes Frame accessories, including decorative faceplates
and custom mattes
www.kodak.com/go/digitalframesupport Interactive troubleshooting and repairs
Interactive tutorials
FAQs
Downloads
Product registration
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5 Troubleshooting and support
For step-by-step product support, visit www.kodak.com/go/digitalframesupport and
select Interactive Troubleshooting & Repairs.
Picture frame problems
If... Try one or more of the following
Frame does not
turn on.
Nothing happens when
a memory card, camera,
or USB device is
connected.
Touch border doesn’t
work.
■ Make sure the power cable that was included with your frame is
connected securely (see page 2).
■ Unplug the power cable from the frame. Wait 5 seconds, then
reconnect the cable. Press and hold the power button (for about 2
seconds), then release.
■ Insert a certified SD/MMC/MS/xD/CF/MD card with images into the
designated card slot, then push to seat it (see page 5). In the top
card slot, make sure the card is seated flush with the top.
■ Make sure the USB cable that was included with your camera or USB
device is connected securely (see page 5).
■ Make sure the file format of your pictures and videos are supported.
(See page 33).
NOTE: A large picture file may take time to appear.
■ Use your finger to make your selections on the touch-sensitive
borders (see page 3). Lights on the border show you where to
touch.
IMPORTANT:
Do not slide on the right border (tap only).
■ Unplug the power cable from the frame. Wait 5 seconds, then
Frame freezes up.
■ Unplug the power cable from the frame. Wait 5 seconds, then
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reconnect the cable. Press and hold the power button (for about 2
seconds), then release.
reconnect the cable. Press and hold the power button (for about 2
seconds), then release.
Page 36
Troubleshooting and support
If... Try one or more of the following
Music doesn’t play. ■ Make sure the volume is turned up (see page ii).
■ If your frame has songs you purchased, they may be protected files.
Convert the files to standard (unprotected) AAC or MP3 formats.
You set automatic
on/off but the frame
doesn’t turn on and off
at the specified times.
■ Make sure you Enabled the on/off setting after you set the times,
then press OK (not Back). See page 25.
■ If your frame loses power, the clock returns to the factory setting
and auto on/off times are disabled. See Resetting the clock after
losing power, page 30.
Resetting the clock after losing power
If you turn off the power on the frame or otherwise lose power for half a day or more,
the clock time returns to the factory setting and the automatic on/off times, if set, are
disabled.
■ When you turn the frame back on, the set time screen appears on the frame.
■ Slide to set the hour. Tap the left/right arrows to highlight the previous or next
setting (hour and minutes), then slide to adjust the setting.
■ Tap OK.
The Home screen appears. The time is reset and the automatic on/off times (if set) are
re-enabled. It is not necessary to reset the on/off times.
NOTE: If you exit the set time screen without setting the time, you can manually reset the clock and
re-enable the automatic on/off times (see page 25). It is not necessary to reset the on/off times.
Picture frame/computer communications
If... Try one or more of the following
Cannot copy pictures to my
computer.
Cannot see my frame as a
removable drive.
30 www.kodak.com/go/support
■ Make sure your computer is on.
■ Make sure the USB cable is securely connected (page 17).
■ Make sure the power button on the frame is On (page ii).
Page 37
Troubleshooting and support
If... Try one or more of the following
Cannot copy pictures from
Kodak EasyShare software.
■ Make sure your frame and computer are on.
■ Make sure the USB cable is securely connected (page 17).
■ Make sure to install the software that was packaged with
your frame (page 27).
■ From My Collection in EasyShare software, make sure the
pictures are in the Picture Tray.
Screen messages
Screen message Try one or more of the following
Create file failed. The device (memory card, USB drive, camera, etc.) you are
trying to copy to is protected.
■ See your device documentation to remove write
protection.
■ Insert or connect a different device.
Printer unavailable.
Unable to connect to printer.
Printing error.
Time out occurred while printing.
Write failed. Select another
location.
■ Make sure your printer is on and the USB cable is
securely connected (page 14).
■ Make sure you changed your USB connection mode
from computer to printer (page 15).
■ Make sure your printer is on and the USB cable is
securely connected (page 14).
■ Check your printer for more info.
■ Check cables and printer supplies. Print again.
The frame was unable to copy the picture.
■ Insert a different card or device (page 5).
www.kodak.com/go/support
31
Page 38
Troubleshooting and support
Screen message Try one or more of the following
Unable to create file. Device write
protected or full.
Disk full.
Error attempting to open file or
directory.
Error duplicate filename.
Error occurred while closing a file.
Error invalid filename
Error reading from file.
Error writing from file.
Error writing a file.
The frame was unable to copy the picture.
■ Insert a different card or device (page 5).
■ Remove write protection, unlock card.
■ Delete pictures from card.
■ Turn off the frame, then turn it back on. Press and hold
the power button (for about 2 seconds), then release
. If
the problem persists, contact customer support help,
at www.kodak.com/go/digitalframesupport
.
Error writing to a file.
File Copy Failed!
Internal error.
Parameter is invalid.
Unknown error.
32 www.kodak.com/go/support
Page 39
6 Appendix
Digital frame specifications
For more specifications, visit www.kodak.com/go/digitalframesupport.
Kodak EasyShare M820/M1020 digital frame
Color display
M820 20.3 cm (8 in.) diagonal digital LCD, 800 x 480 pixels, 4:3 or 16:9 aspect
ratio,
17.6 x 10 cm (6.9 x 3.9 in.) viewable area
M1020 25.4 cm (10 in.) diagonal digital LCD, 800 x 480 pixels, 16:9 aspect ratio,
23.5 x 14.6 cm (9.3 x 5.8 in.) viewable area
Internal storage capacity
M820, M1020 128 MB
Power
Leader Electronics Inc. AC adapter, model MU18-2120150-A1, 12-volt, 1.5 amp.
Europe: Phihong AC adapter, model PSA 18R-120P
(See page 35 for more information.)
Communication with computer
USB 1.0 cable
Wi-Fi wireless network compatibility
M820, M1020 No
Other features
PictBridge
support
Picture formats JPEG, EXIF 2.2
Yes
www.kodak.com/go/support 33
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Appendix
Kodak EasyShare M820/M1020 digital frame
Video formats MOV, AVI, MPG, MPEG (Video formats created with digital cameras are
certified for Kodak digital frames. Videos created with or copied from other
sources may not play on the frame.)
Music format MP3
Memory cards MMC (MultiMedia Card); SD/SDHC (Secure Digital/Secure Digital High
Capacity); Memory Stick, xD; CF; MD
Tripod mount 1/4 inch
Temperature Operating: -4 to 140
Storage: -22 to 185
Size M820: 28.5 x 21 x 3.8 cm (11.2 x 8.3 x 1.5 in.)
M1020: 33 x 24 x 3.8 cm (13 x 9.5 x 1.5 in.)
°F (-20 to 60°C)
°F (-30 to 85°C)
34 www.kodak.com/go/support
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Appendix
Important safety instructions
CAUTION:
Do not disassemble this product; there are no user-serviceable
parts inside. Refer servicing to qualified service personnel. Do not
expose this product to liquid, moisture, or extreme temperatures.
The use of controls, adjustments, or procedures other than those
specified herein may result in exposure to shock and/or electrical
or mechanical hazards. If the LCD breaks, do not touch the glass
or liquid. Contact Kodak customer support.
■ The use of an accessory that is not recommended by Kodak may cause fire, electric
shock, or injury. For approved accessories, visit www.kodak/go/accessories.
■ Use only a Leader Electronics Inc. AC adapter, model MU18-2120150-A1, 12-volt,
1 amp.
In Europe, use only a Phihong AC adapter, model PSA 18R-120P.
Use of other AC adapters may damage the frame and void your warranties.
■ Use only a USB-certified computer equipped with a current-limiting motherboard.
Contact your computer manufacturer if you have questions.
Upgrading your software and firmware
Upgrade to the latest versions of the software included on the Kodak EasyShare
software CD and the frame firmware—www.kodak.com/go/digitalframedownloads.
See page 26 for upgrading firmware.
www.kodak.com/go/support
35
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Appendix
Additional care and maintenance
■ Wipe the frame and the LCD gently with a soft, lint-free cloth (included). Do not
use cleaning solutions unless designed specifically for LCD screens. Do not allow
chemicals, such as suntan lotion, to contact painted surfaces.
■ Service agreements are available in some countries. Contact a dealer of Kodak
products for more information.
■ For digital frame disposal or recycling information, contact your local authorities. In
the US, visit the Electronics Industry Alliance Web site at www.eiae.org or visit
www.kodak.com/go/digitalframesupport.
Limited warranty
Kodak warrants Kodak consumer electronic products and accessories (“Products”),
excluding batteries, to be free from malfunctions and defects in both materials and
workmanship for one year from the date of purchase. Retain the original dated sales
receipt. Proof of the date of purchase will be required with any request for warranty
repair.
Limited warranty coverage
Warranty service is only available from within the country where the Products were
originally purchased. You may be required to ship Products, at your expense, to the
authorized service facility for the country where the Products were purchased. Kodak
will repair or replace Products if they fail to function properly during the warranty
period, subject to any conditions and/or limitations stated herein. Warranty service
will include all labor as well as any necessary adjustments and/or replacement parts. If
Kodak is unable to repair or replace a Product, Kodak will, at its option, refund the
purchase price paid for the Product provided the Product has been returned to Kodak
along with proof of the purchase price paid. Repair, replacement, or refund of the
purchase price are the sole remedies under the warranty. If replacement parts are
used in making repairs, those parts may be remanufactured, or may contain
remanufactured materials. If it is necessary to replace the entire Product, it may be
replaced with a remanufactured Product. Remanufactured Products, parts and
36 www.kodak.com/go/support
Page 43
Appendix
materials are warranted for the remaining warranty term of the original Product, or 90
days after the date of repair or replacement, whichever is longer.
Limitations
This warranty does not cover circumstances beyond Kodak's control. This warranty
does not apply when failure is due to shipping damage, accident, alteration,
modification, unauthorized service, misuse, abuse, use with incompatible accessories
or attachments (such as third party ink or ink tanks), failure to follow Kodak 's
operation, maintenance or repacking instructions, failure to use items supplied by
Kodak (such as adapters and cables), or claims made after the duration of this
warranty. Kodak makes no other express or implied warranty for this product, and
disclaims the implied warranties of merchantability and fitness for a particular
purpose. In the event that the exclusion of any implied warranty is ineffective under
the law, the duration of the implied warranty will be one year from the purchase date
or such longer period as required by law. The option of repair, replacement, or refund
is Kodak's only obligation. Kodak will not be responsible for any special,
consequential or incidental damages resulting from the sale, purchase, or use of this
product regardless of the cause. Liability for any special, consequential or incidental
damages (including but not limited to loss of revenue or profit, downtime costs, loss
of the use of the equipment, cost of substitute equipment, facilities or services, or
claims of your customers for such damages resulting from the purchase use or failure
of the Product), regardless of cause or for breach of any written or implied warranty is
expressly disclaimed.
Your rights
Some states or jurisdictions do not allow exclusion or limitation of incidental or
consequential damages, so the above limitation or exclusion may not apply to you.
Some states or jurisdictions do not allow limitations on how long an implied warranty
lasts, so the above limitation may not apply to you. This warranty gives you specific
rights, and you may have other rights which vary from state to state or by jurisdiction.
www.kodak.com/go/support
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Appendix
Outside the United States and Canada
In countries other than the United States and Canada, the terms and conditions of
this warranty may be different. Unless a specific Kodak warranty is communicated to
the purchaser in writing by a Kodak company, no warranty or liability exists beyond
any minimum requirements imposed by law, even though defect, damage, or loss may
be by negligence or other act.
FCC compliance and advisory
Kodak EasyShare M820/M1020 digital frames
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed or used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the following measures: 1) reorient
or relocate the receiving antenna; 2) increase the separation between the equipment
and the receiver; 3) connect the equipment to an outlet on a circuit different from that
to which the receiver is connected; 4) consult the dealer or an experienced radio/TV
technician for additional suggestions.
Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment. Where shielded
interface cables have been provided with the product or specified additional
components or accessories elsewhere defined to be used with the installation of the
product, they must be used in order to ensure compliance with FCC regulation.
38 www.kodak.com/go/support
Page 45
Appendix
FCC and Industry Canada
This device complies with Industry Canada RSS-210 and FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
CE
Hereby, Eastman Kodak Company declares that this Kodak product is in compliance
with the essential requirements and other relevant provisions of Directive 1999/5/EC.
Canadian DOC statement
DOC Class B Compliance—This Class B digital apparatus complies with Canadian
ICES-003.
Observation des normes-Classe B—Cet appareil numérique de la classe B est
conforme à la norme NMB-003 du Canada.
www.kodak.com/go/support
39
Page 46
Appendix
Waste Electrical and Electronic Equipment labeling
EU: It is the final user’s responsibility to discard this equipment into an
approved, segregated collection scheme to enable its suitable
treatment/disposal and to improve human/environmental protection. For
more information, see your retailer, local authority, or
www.kodak.com/go/recycle.
Australian C-Tick
N137
MPEG-4
Use of this product in any manner that complies with the MPEG-4 visual standard is
prohibited, except for use by a consumer engaging in personal and non-commercial
activities.
Russian GOST-R
Eastman Kodak Company
Rochester, New York 14650
40 www.kodak.com/go/support
Page 47
China RoHS
Appendix
Korean Class B ITE
Licensing
Supply of this product does not convey a license nor imply any right to distribute
content created with this product in revenue-generating broadcast systems
(terrestrial, satellite, cable and/or other distribution channels), streaming applications
www.kodak.com/go/support
41
Page 48
Appendix
(via Internet, intranets and/or other networks), other content distribution systems
(pay-audio or audio-on-demand applications and the like) or on physical media
(compact discs, digital versatile discs, semiconductor chips, hard drives, memory cards
and the like). An independent license for such use is required. For details, please visit
http://mp3licensing.com.
42 www.kodak.com/go/support
Page 49
Index 1
A
about, frame, 24
appendix, 33
automatic on/off, 23, 25
B
battery
safety, 35
button
macro/landscape, ii
C
cables
USB, connecting, 5
camera, connecting, 5
changing picture locations, 8
clock and timer, setting, 23, 25
computer
connecting to frame, 17
copying to/from, 17
help with communicating, 30
E
EasyShare software
copying pictures from, 19
installing, 27
error messages, 31
F
fast forward video, 13
firmware
checking version, 24
upgrading, 22, 35
flash drive, connecting, 5
frame, picture
changing orientation, 1
checking model, firmware, serial
number, 24
setup, 1
specifications, 33
troubleshooting, 29
turning on/off, 6
connection mode, 15
copying
from EasyShare software, 19
to/from computer, USB, 17
D
deleting pictures and videos, 20
displaying slide show, 9
disposal, recycling, 36
doing more with your frame, 12
www.kodak.com/go/support 43
H
help
communicating with computer, 30
frame, 29
home
changing picture locations, 8
screen, 8
I
installing software, 27
internal memory
Page 50
Index
capacity, 33
L
landscape, set orientation, 23
language
setting, 24
setting first time, 4
loading software, 27
M
macro/landscape button, ii
multi-up view, 10
O
on/off, setting auto, 23, 25
orientation setting, 1, 23
P
PictBridge enabled printer, 14
pictures
copying connected, 17
copying from EasyShare software, 19
deleting, 20
location, changing, 8
selecting more than one, 20
viewing, 8
play/pause, video, 13
portrait, set orientation, 23
power
specifications, 33
turning on, 6
printer connection mode, 15
printing, PictBridge printer, 14
R
recycling, disposal, 36
regulatory compliance, 38
rewind video, 13
running slide show, 9
S
safety information, 35
screen
cleaning, 36
error messages, 31
selecting multiple pictures, 20
serial number, checking, 24
setting
auto on/off, 23, 25
language, 24
language first time, 4
time, 23
viewing options, 23
setup
picture frame, 1
slide duration, setting, 23
slide show
running, 9
slide transitions, setting, 23
software
installing, 27
upgrading, 35
source, picture location, 8
specifications, frame, 33
stop
video, 13
storage capacity, internal memory, 33
44 www.kodak.com/go/support
Page 51
T
thumb drive. See flash drive., 5
thumbnails, 10
time, setting, 23
transitions, slides, setting, 23
troubleshooting
error messages, 31
frame, 29
turning on/off frame, 6
U
upgrading
firmware, 22
software and firmware, 35
Index
USB connection mode, 15
USB device, connecting, 5
V
viewing
full screen picture, 10
pictures/videos, 8
thumbnails, 10
W
warranty, 36
www.kodak.com/go/support 45
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