Kodak 1400 User Guide
1400 Digital Photo Printer
KODAK PROFESSIONAL 1400
Digital Photo Printer
User’s Guide
P/N 4J2113_EN
Eastman Kodak Company
343 State Street
Rochester, New York, 14650
© Eastman Kodak Company, 2005
Kodak, Kodak Professional, and XtraLife are trademarks of Eastman Kodak Company.
Contents
Introduction
User’s Guide
Introduction
Printer Features
About This Manual
Safety Precautions
Paper and Image Sizes
Printer Driver
Interfaces
Setting up the Printer
Finding a Location for the 1400 Printer
Unpacking the 1400 Printer
Loading the Ribbon Carrier
Connecting the USB Cable
Handling Paper
Storing Paper
Loading the Paper Tray
Installing the Dust Cover
About Printer Initialization
Making a Test Print
Calibrating the Printer (Optional)
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Operating the 1400 Printer
CONTENTS
PRINTER DRIVER GUIDE
SEARCH
HELP
Buttons and Lights
Working with Paper
Handling and Storing Prints
Keeping the 1400 Printer in Good Working Condition
Cleaning the 1400 Printer
Troubleshooting
Light Indications and How to Resolve Them
If the Printer Does Not Operate Correctly
Clearing a Paper Jam
Clearing a Paper Jam from the Back Area
Repairing a Torn Ribbon
Cleaning the Thermal Head
Repacking the Printer
Getting Additional Help
ERROR Light Off, MEDIA Light Red
ERROR Light Red, MEDIA Light Off
ERROR Light Red, MEDIA Light Red
1400 Printer does Not Turn On
Printing Takes Much Longer than Usual
Nothing Happens when a Job is Sent
White or Colored Lines and Scratches
White or Multicolored Spots
Smudges, Smears, and Fingerprints
Paper does not Feed
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
PRINTER DRIVER GUIDE
SEARCH
HELP
Printer does not Respond when you Press Buttons
Invalid Ribbon Type
Site Specifications
Printer Specifications
Space Requirements
Operating Environment
Power Requirements
Accessories and Supplies
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Search
Help
Navigating
Printing
Magnifying
CONTENTS
PRINTER DRIVER GUIDE
SEARCH
Troubleshooting
Site Specifications
Accessories and
Supplies
HELP
Introduction
Thank you for purchasing the KODAK PROFESSIONAL 1400 Digital Photo
Printer (1400 printer). The 1400 printer is a dye-sublimination device with
superior printing speed. Printed images are high-contrast and long lasting.
KODAK EKTATHERM XTRALIFE Ribbon applies a coating that protects
images from fingerprints.
The 1400 printer is the latest model of the KODAK PROFESSIONAL page size
dye-sublimination printers. These printers produce superb photographic prints
and proofs. The 1400 printer is easy to install and set up, and its interface is
compatible with virtually all computer environments.
Printer Features
The 1400 printer includes the following features:
Paper Sizes: The 1400 printer prints on a variety of paper sizes. 3-color
YMC ribbons can be used in the 1400 printer.
Resolution: The 1400 printer has a resolution of 301 pixels per inch (ppi),
and prints a page in about 90 seconds.
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
Printer Driver: The printer driver supports MAC OS X, WINDOWS 2000,
and WINDOWS XP Operating Systems.
CONTENTS
PRINTER DRIVER GUIDE
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HELP
About This Manual
Introduction
This manual consists of the following sections:
• Introduction—describes the 1400 printer, available papers, printer drivers
and interfaces.
• Setting up the 1400 printer—describes how to set up the 1400 printer.
• Operating the 1400 printer—contains information on maintaining the
1400 printer and working with the paper and ribbon.
• Troubleshooting—describes possible problems and how to resolve them.
• Site specifications—describes the 1400 printer specifications, space
requirements and operating conditions.
• Accessories and supplies—lists the accessories and supplies for the
1400 printer.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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HELP
Safety Precautions
Introduction
The lightning flash symbol within an equilateral triangle is intended to
alert you to the presence of uninsulated "dangerous voltage" within the
product’s enclosure that may be of sufficient magnitude to constitute the risk of
electric shock.
The explanation point within an equilateral triangle is intended to alert
you to the presence of important operating and maintenance instructions in the
literature accompanying the appliance.
The hot surfaces symbol within an equilateral triangle is intended to
alert you to the presence of a hot surface. Do not touch. This symbol appears
next to the print head.
WARNING:
RISK OF ELECTRIC SHOCK. DO NOT OPEN
To reduce the risk of electric shock, do not remove cover or back.
There are no user-serviceable parts inside. Refer servicing to
qualified service personnel.
CAUTION:
There are no user or field serviceable components. Do not open
covers under any circumstances.
Setting up the 1400
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Operating the 1400
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Troubleshooting
Site Specifications
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WARNING:
HOT SURFACE
AVOID CONTACT WITH THE THERMAL HEAD. It becomes hot during
printing and may remain hot, causing injury. Touching the thermal
head or sensor may cause malfunctions due to static electricity. Oils,
salts, and moisture from your hands will contaminate the head and
may spoil the prints.
WARNING:
To prevent fire or shock hazard, do not expose this appliance to rain
or moisture.
CAUTION:
Before connecting, read instructions.
IMPORTANT: This thermal printer contains lead. Disposal of lead may be
regulated due to environmental considerations. For disposal or
recycling information, please contact your local authorities or the
Electronics Industry Alliance: www.eiae.org.
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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HELP
WARNING:
Use the included AC power cord so as not to interfere with radio and
television reception.
NOTE: This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. To determine
if this equipment causes harmful interference to radio or television
reception, turn the equipment off and on. To correct the interference, try
one or more of these measures:
This Class B digital apparatus complies with Canadian ICES-003.
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada.
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment and receiver
• Connect the equipment into an outlet on a different circuit than the
receiver
• Consult the dealer or an experienced radio/TV technician for help
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
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Accessories and
Supplies
Introduction
This digital photo printer complies with the requirements of the EC Directive
89/336/EEC, 73/23/EEC, and 93/68/EEC.
The electromagnetic susceptibility has been chosen at a level that gains proper
operation in residential areas, on business and light industrial premises, and on
small-scale enterprises, inside as well as outside of the buildings. All places of
operation are characterized by their connection to the public low voltage power
supply system.
In the interest of safety, please observe the following precautions:
Power Requirement
This product is designed for operation on 100V - 240V AC, 50 / 60Hz. Never
connect to any outlet or power supply having a different voltage or frequency.
WARNING:
This apparatus must be grounded.
Avertissement: Cet appereil doit etre mis a la terre.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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HELP
Protective Measures
Introduction
If abnormalities arise:
If the printer emits smoke or abnormal sounds, immediately unplug the
power cord from the printer or power outlet. Continued use is hazardous.
Contact your dealer about having the printer checked and serviced.
Never insert any object into the unit.
Nothing other than supplies for this printer should ever be inserted into the
printer. Other items can cause a safety hazard and extensive damage to the
mechanism and electronics.
Do not set heavy objects on top of the unit.
Heavy objects can damage the unit and/or cause misoperation.
Avoid damaging the power cord.
Do not set anything heavy on the power cord or allow it to become pinched,
or cut. If the power cord becomes damaged, replace it immediately to avoid
shock hazard or electrical fire.
When the power cord is replaced, use the same type as originally supplied;
it is designed to reduce interference to radio & TV reception.
When unplugging the power cord, hold the plug, and remove it carefully.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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Keep the unit dry. Do not place water or other liquid containers, flower
vases/pots on top of the unit.
Introduction
Liquids that get into the unit can cause serious damage to the unit and
potential shock or fire danger. If liquid is spilled into or seeps into the unit,
unplug the Power Cord immediately and seek service as soon as possible
to avoid additional or possible damage due to corrosion.
Avoid handling liquids near the unit.
Do not remove the cabinet. There are no user-serviceable parts inside
and you will expose yourself to hazardous voltages and/or you may
cause damage to the unit.
Touching internal parts is dangerous and may expose you to an electrical
shock or cause a printer malfunction. Contact your dealer to carry out
internal checks and adjustments. Disconnect the power cord before
opening the cover to clear a paper jam, etc.
Unplug the power cord during a long absence or during an electrical
storm.
Turn off the Main Power switch and unplug the power cord during a long
absence or during an electrical storm.
Do not insert your fingers or any object into the paper exit when the
printer is on.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
There is a roller inside the paper exit. If you insert your fingers when the
printer is on, you may get injured.
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Be careful with the printing mechanism.
Do not move the printer while the top cover is open. This may cause injury.
Be careful not to catch your fingers in the printing mechanism.
Connecting Cables
Introduction
Setting up the 1400
Printer
Use the power cord supplied with the printer.
WEEE Statement
In the European Union, this symbol indicates
that when the last user wishes to discard this
product, it must be sent to appropriate facilities
for recovery and recycling. Contact your local
Kodak representative or refer to
www.kodak.com/go/recycle for additional
information on the collection and recovery
programs available for this product.
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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HELP
Installation Locations
Maintain good ventilation.
Introduction
Ventilation slots and holes are provided on the top and rear of this unit.
Place the unit on a hard, level surface. Allow the following minimum space
around the printer to ensure proper ventilation:
Top: 2 in. (5.08 cm)
Sides: 0.5 in. (1.27 cm)
Rear: 2 in. (5.08 cm) - If the rear dust cover is in place (recommended)
then no additional space is required at the rear.
When installing the unit in a system rack, leave space between the unit and
the back of the rack.
Unsuitable locations:
Locations with high humidity and dust:
Do not place the unit in locations with high humidity and dust. They can
cause extensive damage. Avoid locations where the unit is likely to be
exposed to oily fumes and vapors.
Locations likely to be extremely hot:
Locations exposed to direct sunlight or near heating appliances can
attain extremely high temperatures which may deform the cabinet or
cause other damage.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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Place the unit on a horizontal surface.
The unit is likely to be affected if it is operated when tilted, inclined or in
unstable places.
Protect against dew formation.
Introduction
Setting up the 1400
Printer
When the unit is moved from a cold area into a warm area, moisture can
condense inside the unit and prevent operation. Allow the temperature to
stabilize before use.
Operating ambient temperature range:
The operating temperature range is 59 - 86°F (15 to 30°C) and humidity of
10% - 85%. When using the unit in a system rack, make sure that the
temperature inside the rack does not exceed this range.
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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HELP
For Long Operating Life
Unsuitable materials for cleaning the printer
Introduction
Paint coat flaking and plastic deformation are likely to occur if the unit is
wiped with chemical dusters, benzine, thinner or any other solvent, if rubber
or PVC items are left in contact with the unit for a extended period, or if the
unit is sprayed with insecticide.
Care of the cabinet
Unplug and clean with a soft cloth slightly moistened with a mild soap and
water solution. Allow to dry completely before operating. Never use
petroleum-base solutions or abrasive cleaners.
Head abrasion
The thermal print head, like a video head, wears out. When it is worn, fine
details of the picture are not printed, requiring replacement of the thermal
head. Consult your dealer about having the head replaced.
Connecting devices
Read thoroughly the Safety Notices, Cautions, and Operating Precautions
of the instruction booklets for the other devices connected with the unit.
Caution on relocating
When transporting this unit, make sure to avoid impacts. Before moving the
unit, make sure to disconnect the power cord from the power outlet and the
cables from the connected devices. Remove the paper tray and ribbon
carrier.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
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Other Cautions
Dust or other foreign matter adhering to the print paper or the sheet cartridge,
or deformation resulting from exposure to extremely low or high temperatures
could cause loss of color, uneven color or lines, or wrinkles in the print images.
Paper and Image Sizes
The 1400 printer can print on the following sizes and types of KODAK
PROFESSIONAL EKTATHERM XLS Print Paper. See “KODAK Thermal Paper
Types, Sizes, and Image Sizes” for illustrations of the maximum image size for
each.
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
210 x 297 mm (8.27 x 11.69 in.)
Standard A4 paper
216 x 305 mm (8.5 x 12 in.)
A (long) paper
216 x 356 mm (8.5 x 14 in.)
Legal paper
CONTENTS
Paper Size Maximum Image Size
203 x 254 mm (8.0 x 10.0 in.)
203 x 254 mm (8.0 x 10.0 in.)
210 x 305 mm (8.27 x 12.0 in.)
PRINTER DRIVER GUIDE
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Printer Driver
Introduction
The printer driver developed for the 1400 printer is based on high-quality
Kodak photographic printing methods. The printer driver allows you to access
printing options based on Kodak color science.
The printer driver is provided for use with the following operating systems:
• WINDOWS XP
• WINDOWS 2000
• MAC OS X
Interfaces
The 1400 printer has a standard USB 2.0 interface.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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Setting up the Printer
This section explains how to set up the 1400 printer. The steps are:
Introduction
1. Finding a Location for the 1400 Printer
2. Unpacking the 1400 Printer
3. Loading the Ribbon Carrier
4. Installing the printer driver.
For information on the printer driver, refer to the KODAK PROFESSIONAL
1400 Digital Photo Printer / Printer Driver Guide.
IMPORTANT: Turn the 1400 printer off before installing the printer driver.
5. Connecting the USB Cable, connecting the power cord, and turning on the
1400 printer
6. Loading the Paper Tray
7. Installing the Dust Cover
8. Making a Test Print
The software shipped with the 1400 printer enables you to take full advantage
of the 1400 printer’s capabilities. After you set up the 1400 printer, install the
appropriate printer driver.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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HELP
Finding a Location for the 1400 Printer
Introduction
As you look for an appropriate location for the 1400 printer, keep the following
guidelines in mind. See “Site Specifications” for specific requirements.
• Avoid placing the 1400 printer in areas where ventilation ducts, open
doors, or frequent passers-by might expose it to debris. Airborne dirt
particles can cause image-quality problems.
• The space requirements for the 1400 printer are shown below.
Allow 45.1 cm
(17.75 in.) to open
the top door
1400 Digital Photo Printer
43.1 cm
(17 in.)
Allow 88.9 cm (35 in.)
to remove the paper tray
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
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Unpacking the 1400 Printer
Introduction
The following accessories are included with the 1400 printer. If any are
missing, contact your dealer.
•Power cord
• CD containing the printer drivers, calibration utility, and user
documentation in PDF format. The CD also contains ADOBE ACROBAT
Reader for accessing, viewing, and printing the documentation.
• Rear dust cover
• Ribbon carrier
• Paper tray
To unpack the 1400 printer:
1. Open the shipping carton.
2. Carefully remove the top foam with the accessories.
3. Lift the printer out of the carton.
4. Remove the 1400 printer from the plastic sheet, and place the printer in the
desired location.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
NOTE: Save the packaging in case you need to ship the 1400 printer.
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Loading the Ribbon Carrier
Introduction
The ribbon provides dyes for printing images. The three-color XTRALIFE
Ribbon contains enough dye to make 25 or 50 prints. The ribbon also contains
clear patches that protect images from fingerprints and fading.
Handling Ribbon Spools
• Do not expose the ribbon to direct sunlight, extreme heat, dust, or liquids.
• Leave the top cover closed except when you need to access the inside of
the 1400 printer.
• Avoid touching the ribbon.
Storing Ribbons
For the highest image quality, store ribbons as follows:
• Store unopened ribbons at temperatures below 77°F (25°C). Avoid
exposure to temperatures higher than 100°F (38°C).
• Keep partially used ribbons in their original wrappers to protect them from
dust and dirt when they are not loaded in the 1400 printer. Dust and dirt
specks on the ribbon show up as much larger spots on prints.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
Supplies
CONTENTS
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Loading the Ribbon Carrier in the 1400 Printer
The ribbon carrier fits easily in the 1400 printer. There is only one way to
correctly load the ribbon carrier.
1. Press the OPEN button to open the top cover.
Introduction
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
2. If necessary, push the ribbon carrier to the left and lift it to remove it.
Open
Power
Media
Error
Cancel
1400 Digital Photo Printer
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NOTE: Images remain on the ribbon after printing. If you are working with
confidential documents, consider alternate ways of disposing of the
ribbon to maintain security.
Introduction
3. Remove the used ribbon from the ribbon carrier.
IMPORTANT: Do not discard the ribbon carrier.
4. Remove the new ribbon from its packaging.
IMPORTANT: Touching the dye patches could contaminate the ribbon,
resulting in scratches on your prints.
5. Set the new ribbon on the ribbon carrier as shown below.
spool
ribbon
handle
ribbon carrier
6. Firmly snap the ends of the ribbon spools into the ribbon carrier.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
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7. Grasp the ribbon carrier by the handle, and slide the spool onto the two
hubs on the left side.
Introduction
Hubs
8. Push the ribbon carrier against the hubs on the left until it can engage the
two holders on the right.
Holder
Open
Power
Media
Error
Cancel
1400 Digital Photo Printer
9. Turn the supply spool until the ribbon is taut.
Setting up the 1400
Printer
Operating the 1400
Printer
Troubleshooting
Site Specifications
Accessories and
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10. Close the top cover.
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