Kobe RAX2142SQBWM1, RAX2142SQB1 User Manual

Brillia Series

Model No.

Under Cabinet:

Wall Mount:

KOBE Range Hoods

RAX2130SQB-1 (30”)
RAX2136SQB-1 (36”)
RAX2142SQB-1 (42”)

RAX2130SQB-WM-1 (30”)
RAX2136SQB-WM-1 (36”)
RAX2142SQB-WM-1 (42”)

INSTALLATION INSTRUCTIONS

AND OPERATION MANUAL

IMPORTANT

READ THIS FIRST

READ BEFORE INSTALLATION

1. Carefully check all contents of packages.

2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.

3. Have a certified contractor/electrician test the unit before installation.

IF THERE IS ANY PROBLEM:

1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL

PACKAGING MATERIAL.

2. Have your original invoice as proof of purchase and product serial
number ready.

3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.

4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to

[e-mail] .

NO RETURN, NO REFUND, NO EXCHANGE IF:

1. PRODUCT HAS BEEN INSTALLED

2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED

3. MISSING ORIGINAL PACKAGING MATERIAL
AND/OR PARTS

[ENGLISH]

- READ AND SAVE THESE INSTRUCTIONS -

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS .................................................................................... 1

COMPONENTS OF PACKAGE.................................................................................................. 3

INSTALLATION .......................................................................................................................... 5

OPERATING INSTRUCTIONS..................................................................................................11

MAINTENANCE ........................................................................................................................12

SPECIFICATIONS ....................................................................................................................13

MEASUREMENTS & DIAGRAMS .............................................................................................14

PARTS LIST ..............................................................................................................................16

CIRCUIT DIAGRAM ..................................................................................................................20

TROUBLE SHOOTING .............................................................................................................21

WARRANTY .............................................................................................................................22

WARRANTY INFORMATION FORM .........................................................................................24

- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -

ALL W I RING MUST B E DON E BY A PROFE S SION A L AND I N

ACCO R D ANCE W ITH N ATION A L AND LOCAL ELECT R ICAL CODES

IMPORTANT SAFETY INSTRUCTIONS

- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -

WARNING

:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:

1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.

2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.

3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE

PANEL.

b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,

make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.

NOTE - This warranty is void without an authorized agent’s receipt or if unit is

damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.

- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.

WARNING

1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.

2. Always turn hood ON when cooking.

3. Use high settings on cooking range ONLY when necessary.

4. Do not leave cooking range unattended when cooking.

5. Always use cookware and utensils appropriate for the type and amount of food prepared.

6. Use this unit only in the manner intended by the manufacturer.

7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.

8. Clean ventilating fan frequently.

: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE

TOP GREASE FIRE:

1

What to Do In The Event Of a Range Top Grease Fire

• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.

• NEVER PICK UP A BURNING PAN – You May Get Burned.

• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.

• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.

What to Do If You Smell Gas

-

Extinguish any open flame.

-

Do not try to turn on the lights or any type of appliance.

-

Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.

CAUTION

1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.

2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.

3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.

4) Activating any switch on may cause ignition or an explosion.

5) Due to the size and weight of this hood, installation by 2 persons is recommended.

ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

2

{A} {B} {C}

{D}

{E}

{F}

{G}

COMPONENTS OF PACKAGE

(Must keep all material for returns or refunds)

For Under Cabinet Application

Model No.: RAX2130SQB-1 (30”)

RAX2136SQB-1 (36”)
RAX2142SQB-1 (42”)

Range Hood Box

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” & 42” hood)
{E} 6” Round Plastic Collar
{F} Wire Cap x 3
{G} Screws Package

 FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR

Knob is attached to baffle filter

M4 x 1-1/2” (4)

CONTACT KOBE RANGE HOODS AT [phone].

* Pre-installed

Wire caps (3)

3

{A} {B} {C} {D}

{E}

{F}

{G} {H}

{I} {J}

(Must keep all material for returns or refunds)

For Wall Mounted Application

Model No.: RAX2130SQB-WM-1 (30”)

RAX2136SQB-WM-1 (36”)
RAX2142SQB-WM-1 (42”)

Range Hood Box

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filter x 2 (30” hood)
x 3 (36” & 42” hood)
{E} 6” Round Plastic Collar
{F} Duct cover Mounting Bracket
{G} Adjustable Duct Cover
{H} Screws Package
{I} Wire Cap x 3
{J} Screws Package

* Pre-installed

Knob is attached to

baffle filter

3/16 “x 3/8” (8PCS)

Wire caps (3)

M4 x 1-1/2” (4)

 FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR

CONTACT KOBE RANGE HOODS AT [phone].

4

TABLE 1

TABLE 2

B

Cabinet

Hood

B

INSTALLATION

PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING

Calculation before Installation

To calculate installation, please refer to TABLE 1. (All calculation in inches.)

- FOR UNDER THE CABINET -

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top

(Standard: 36")

C = Preferred Height of Counter Top to

Hood Bottom (Minimum 26" to 30")

D = Height of Hood
E = Height of the Cabinet

D

- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top

(Standard: 36")

C = Preferred Height of Counter Top to

Hood Bottom (Minimum 26" to 30")

D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

5

Hood

D

SAFETY WARNING

HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY

OCCUR.

Installation Contents

UNDER CABINET
WALL MOUNT

7
9

6

Preparation before Installation

Hood I

nstallation

UNDER CABINET INSTALLATION

For Model No.: RAX2130SQB-1 / RAX2136SQB-1 / RAX2142SQB-1

NOTE: TO AVOID DAMAGE TO YOUR HOOD,

PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.

-

Decide the location of the venting pipe from the hood
to the outside. (Figure 1)

-

A straight, short vent run will allow the hood to perform
more efficiently.

-

Try to avoid as many transitions, elbows, and long run
as possible. This may reduce the performance of the
hood.

-

Temporarily wire the hood to test for proper operation
before installing. If the hood does not operate,
check the circuit breaker or house fuse. If the
hood is still not working, disconnect power supply
and check the continuity of all wire connections.

-

Peel protective film off the hood (if any).

-

Use duct tape to seal joints between pipe sections.

-

Make sure the cabinet has full access opening for the
hood as shown on Figure 2.

-

Using reference on Page 14 to measure and create
access opening for electrical wires and exhaust under
the cabinet.

CAUTION: USE HAND TOOLS ONLY. DO NOT
OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE
TO THE HOOD.

CAUTION: If moving the cooking range is
necessary to install the hood, turn off the power in an
electric range at the main electrical box. SHUT OFF
THE GAS BEFORE MOVING A GAS RANGE. And use
a protective covering to protect cooktop and/or
countertop from damage.

1. Using references on Table 1 and measurements on

page 15 mark the leveling point for hood-mounting
bracket inside the cabinet.

2. Secure two hood mounting screws (provided) inside

the cabinet leaving 1/8” away from the cabinet as
shown on Figure 3.

3. Optional step for adjusting hood-mounting bracket

height:

-

Loosen hood-mounting brackets at the back of the
hood, adjust brackets and tighten screws as
shown in Figure 4.

4. Refer to Figure 5. Align hood-mounting bracket to the

mounting screws inside the cabinet and hook hood
into place. Secure and tighten the mounting screws.

CAUTION: MAKE SURE THE HOOD IS SECURE

BEFORE RELEASING.

7

Figure 1

Figure 2

Figure 3

Figure 4

Ductwork Installation

Wiring to Power Supply

Install

/ Uninstall

Accessories

Final Assembly

5. Use steel pipe to connect the 6” round plastic collar

{E} on the hood to the ductwork above. Use duct
tape to make all joints secure and air tight. Refer to
Figure 6

THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER
FROM BEING SWITCHED ON ACCIDENTALLY.

-

If hood is operating normally, connect three wires
(black, white and green) to house wires and cap
with wire connectors.

-

Store wires in the wiring box.

6. Place baffle filters underneath the hood. (Figure 7)

7. Turn power ON in control panel. Check all lights and

fan operation.

8. Leave this Installation Instructions and Operation

Manual for the homeowner.

Figure 5

Figure 6

Figure 7

8

Preparation before Installation

Hood Installation

WALL MOUNT INSTALLATION

For Model No.: RAX2130SQB-WM-1 / RAX2136SQB-WM-1 / RAX2142SQB-WM-1

NOTE: TO AVOID DAMAGE TO YOUR HOOD,

PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.

-

Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 8.

-

A straight, short venting run will allow the hood to
perform more efficiently.

-

Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the performance
of the hood.

-

Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house fuse.
If the hood is still not working, disconnect power
supply and check the continuity of all wire
connections.

-

Peel protective film off the hood (if any).

-

Use duct tape to seal the joints between pipe
sections.

-

If necessary, prepare back wall frame with cross
framing lumber for secure installation. Using
references on Table 2 and measurements on page
14-15, decide the level of the lumber. Refer to
Figure 9.

CAUTION: USE HAND TOOLS ONLY. DO NOT
OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE
TO THE HOOD.

CAUTION: If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
And use a protective covering to protect cooktop
and/or countertop from damage.

1. Using references on Table 2 and measurements

on page 14-15, mark the leveling point of the hood.
Position mounting screws (provided) on the wall,
leaving 1/8” away from the wall as shown in Figure

10.

2. Optional step for adjusting hood-mounting bracket

height:

-

Loosen hood-mounting brackets at the back of
the hood, adjust brackets and tighten screws
as shown in Figure 11.

3. Align Hood-Mounting Bracket to the two screws on

the wall and hook hood into place. Tighten screws
to secure hood to the wall.

CAUTION: MAKE SURE THE HOOD IS SECURE

BEFORE RELEASING.

9

Figure 8

Figure 9

Figure 10

Figure 11

Mounting Screws

Wiring to

Power Supply

Ductwork Installation

Duct Cover Installation

Install / Uninstall

Accessories

Final Assembly

THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

-

If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.

-

Store wires in the wiring box.

4. Use steel pipe to connect the exhaust on the

hood to the ductwork. Use duct tape to make all
joints secure and air tight.

5. Mark the position of the Duct Cover-Mounting

Bracket {F}. Use reference E from Table 2 and
measurements on page 14-15. Attach and
secure Duct Cover-Mounting Bracket {F} with
two screws (provided). Refer to Figure 12.
NOTE: Inner duct cover will cover the Duct
Cover-Mounting Bracket.

6. Remove the Baffle Filters. Position the entire

duct cover up onto the hood and secure with six
(3/16” x 3/8”) screws {H} from inside the hood
towards the outer duct cover.

7. Secure the inner duct cover with two (3/16” x

3/8”) screws {H} to the Duct Cover-Mounting
Bracket {F}. Shown in Figure 13.

8. Place baffle filters underneath the hood. (Figure

14)

9. Turn power ON in control panel. Check all lights

and fan operation.

10. Leave this Installation Instructions and Operation

Manual for the homeowner.

Figure 12

Figure 13

Figure 14

Attach Together

10

OPERATING INSTRUCTIONS

Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while
cooking. Adjust speed as needed.

To operate the fan function

• Press button to choose from speed.

o Q = QuietMode™ speed
o L = Low speed
o H = High speed

• Press

“OFF”

to turn fan off.

To operate the light function

• Press the Light Control to turn lights on and off.

11

MAINTENANCE

For optimal performance, clean the range hood surface and baffles regularly.

To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.

*** Regular care will help preserve its fine appearance.

1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.

2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of
the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the
stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to
hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots.
Use dry soft towel to dry the hood.

3. DO NOT allow deposits to accumulate or remain on the hood.

4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.

5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact
with stainless steel for extended periods. Many of these compounds contain chemicals, which
may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.

For Baffle Filter models only: to Clean Baffle Filter/Oil Tunnel
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL REGULARLY TO

PREVENT OVERFLOW.

1. Remove all the baffle filters, spacers and oil tunnel.

2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.

CAUTION: SHARP EDGES

(Note: Baffle Filters are top rack dishwasher safe.)

12

MODEL

/

SIZE

COLOR

CONSUMPTION / AMPERE

NUMBER OF

BLOWER

DESIGN

BLOWER

TYPE

EXHAUST

CONTROLS

LIGHTS

HOOD

DIMENSION

RA

X21

30SQB

-

1 and

RA

X21

30SQB

-WM-

1

OPTIONAL ACCESSORIES

SPEED

Air Capacity (cfm)

Sone* (dB)

SPECIFICATIONS

(W x D x H)

(W x D x H)

WEIGHT (lbs)

For Under Cabinet Application For Wall Mount Application

RAX2130SQB-1 (30”) RAX2130SQB-WM-1 (30”)
RAX2136SQB-1 (36”) RAX2136SQB-WM-1 (36”)

RAX2142SQB-1 (42”) RAX2142SQB-WM-1 (42”)
18-Gauge Commercial Grade Stainless Steel
300W / 2.5A
1
Seamless / Satin Finish
Single Horizontal Squirrel Cage
Top 6" Round
3-Speed Mechanical Push Control
3-Watt LED light x 2

29-3/4” x 20” x 12-3/16”

RAX2136SQB-1 and RAX2136SQB-WM-1 35-3/4” x 20” x 12-3/16”
RAX2142SQB-1 and RAX2142SQB-WM-1 41-3/4” x 20” x 12-3/16”

1) 30" Stainless Steel Back Panel

SSP30 (30" x 1/10" x 32")

2) 36" Stainless Steel Back Panel
SSP36 (36" x 1/10" x 32")

Net Gross

RAX2130SQB-1 (30”) 33.0 42.0
RAX2136SQB-1 (36”)
RAX2142SQB-1 (42”)

RAX2130SQB-WM-1 (30”) 40.0 48.5
RAX2136SQB-WM-1 (36”)
RAX2142SQB-WM-1 (42”)

QuietMode™ Low High

300 440 750

1.0 2.2 5.6

35.5

37.5

42.0

44.0

44.0

48.5

51.0

55.0

*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

13

MODEL NO.:

RAX21

30SQB

-

1 (30”) / RA

X21

36SQB

-

1 (36”)

/ RAX2142SQB

-

1 (42”)

MODEL NO.:

RAX21

30SQB

-WM-

1 (30”) / RA

X21

36SQB

-WM-

1 (36”)

/ RAX2142SQB

-WM-

1 (42”)

MEASUREMENTS & DIAGRAMS

*** All inch measurements are converted from millimeters. Inch measurements are estimated.
*** All measurements in ( ) are millimeters.

-FOR UNDER THE CABINET-

- FOR WALL MOUNT -

14

***Hood-Mounting Bracket ***Duct Cover-Mounting Bracket

15

MODEL NO.:

RAX21

30SQB

-

1 (30”)

NO.

DESCRIPTION

MODEL /SIZE

PART NO.

1

2

3

5

6

7

8

PARTS LIST

RAX2136SQB-1 (36”)
RAX2142SQB-1 (42”)

6” Round Plastic Exhaust
Capacitor x 1 pc
LED Light Driver

4

LED Light Support

LED Light (3W)
Control Switch
Blower system
Baffle Filter

RAX2130SQB-1
RAX2136SQB-1
RAX2142SQB-1

L1-0505-0003
L1-0401-0120-24
L1-0402-D001
B101-2130B-06
B101-2136B-06
B101-2142B-06
L1-0403-0301
L1-0405-0301
L1-0302-0120-802RO
L1-0214-0122

16

MODEL NO.:

RAX2130SQB

-1

(30”)

RAX2136SQB-1 (36”)
RAX2142SQB-1 (42”)

17

MODEL NO.:

RAX21

30SQB

-WM-1 (30”)

NO.

DESCRIPTION

MODEL /SIZE

PART NO.

1

2

3

4

5

7

8

9

10

RAX2136SQB-WM-1 (36”)
RAX2142SQB-WM-1 (42”)

Duct Cover-Mounting Bracket
Duct Cover
6” Round Plastic Exhaust
Capacitor x 1 pc
LED Light Driver

6

LED Light Support

LED Light (3W)
Control Switch
Blower system
Baffle Filter

RA028DC-1

RAX2130SQB-WM-1
RAX2136SQB-WM-1
RAX2142SQB-WM-1

L1-0203-0390
12-03900
L1-0505-0003
L1-0401-0120-24
L1-0402-D001
B101-2130B-06
B101-2136B-06
B101-2142B-06
L1-0403-0301
L1-0405-0301
L1-0302-0120-802RO
L1-0214-0122

18

MODEL NO.:

RAX2130SQB

-WM-

1 (30”)

RAX2136SQB-WM-1 (36”)
RAX2142SQB-WM-1 (42”)

19

MODEL NO.:

RAX2130SQB

-

1 and RAX2130SQB

-WM-

1 (30”)

CIRCUIT DIAGRAM

RAX2136SQB-1 and RAX2136SQB-WM-1 (36”)
RAX2142SQB-1 and RAX2142SQB-WM-1 (42”)

20

Issue

Possible Cause

Solution

TROUBLE SHOOTING

After
Installation,
both motors
and lights are
not working.

Lights are
working, but
motor(s) is not.

The range
hood is
vibrating.

The motor is
working, but
the lights are
not working.

The range
hood is not
venting out
correctly.

The power is not on. Make sure the circuit breaker and the

unit’s power is ON. Use a voltage meter

to check the power supply.
The wire connection is not secure. Check and tighten wire connection.
The control panel is defective. Replace the control panel.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel is defective. Replace the control panel.

The blower system is not secure. Tighten the turbine impeller/squirrel cage

and air chamber.
The turbine impeller/squirrel cage
is not balanced.

Replace the turbine impeller/squirrel

cage.
Hood is not secured in place. Check the installation of hood, tighten the

mounting bracket.
LED light fixture(s) is defective.

Replace LED light fixture(s)
The light wiring(s) is loose.

The control panel or LED light
driver is defective.

The range hood is installed
outside of the manufacture
recommended clearance.

Check wire continuity from Control Panel

to LED Driver to LED light fixture(s).

Replace the control panel or LED light

driver.

Adjust the clearance between the range

hoods and cook top to 26” to 30”. For

Island range hood, the clearance between

the range hoods and cook top is 30” to

36”.
There is no make-up air inside the
house.

Open the window to enhance the

performance of the range hood by

creating a sufficient make-up air.
Obstacle blocking the pipe work. Remove all obstacles from the duct work.

Cold air is
coming into the
home.

The pipe size is smaller than the
suggested pipe size.
The pipe connection is not
properly sealed.
The damper is not properly
installed or is missing from the

Change the ducting according to the

manufacture suggestion.

Check the pipe installation.

Check the damper installation.
installation.

The damper is not installed. Installing the damper will help eliminate

air backflow.

21

WARRANTY

WARRANTY CERTIFICATE

In order to obtain warranty service, you must provide proof of original purchase from a
KOBE authorized Dealer. Please keep a copy of your original invoice as proof of
purchase.

ONE-YEAR LIMITED LABOR WARRANTY ON KOBE BRILLIA SERIES:

For one year from the date of your original invoice from a KOBE authorized dealer, we will repair any
parts or components free of charge that failed due to manufacturing defects. KOBE reserves the right to
replace, rather than repair the product free of charge at our sole discretion.

It is your sole responsibility to ensure the product is readily accessible for the service technician to
perform repairs. The service technician will not, under any circumstance, remove, alter or modify

any fixture built around and/or connected to the product to gain access to perform repairs.

TWO-YEAR LIMITED PARTS WARRANTY ON KOBE BRILLIA SERIES:

For two years from the date of your original invoice from a KOBE authorized dealer, we will provide non­consumable replacement parts or components free of charge that failed due to manufacturing defects.
Consumable parts such as lights bulbs, filters, fuses, and oil cups are not covered by this warranty.

WHAT IS COVERED:

This warranty is valid in the United States and Canada. It is non-transferable and applies only to the
original purchaser and does not extend to subsequent owner of this product. In Hawaii, Alaska and
Canada, this warranty is limited. There may be additional shipping charges for parts and service
technician travel costs in remote areas or locations 30 miles outside of KOBE authorized service area.

WHAT IS NOT COVERED:

1. Normal wear and tear, regular service and maintenance required for the product.

2. Consumable parts such as light bulbs, filters, fuses, and oil cups.

3. Chips, scratches or dents due to abuse or misuse of the product, use of corrosive and abrasive
cleaning products.

4. Damages caused by accident, fire, flood and other Acts of God.

5. Services in remote areas or locations 30 miles outside of KOBE authorized service area.

6. Labor cost incurred in connection with the removal of range hood, and reinstallation of
replacement range hood, nor does it cover any other contingent expenses.

7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.

THIS WARRANTY WILL BE VOIDED WHEN:

1. Improper installation and failure to follow installation instructions.

2. Any repair, alteration, modification not authorized by KOBE.

3. Duct alteration, modification and connection.

4. Incorrect electric current, voltage or wiring.

5. Improper usage of the product such as commercially, outdoor or other usage other than its
intended purpose which is residential indoor usage only.

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6. Product is purchased from an unauthorized KOBE dealer.

7. Product is damaged due to negligence, misuse, abuse, accident.

If we determine that the warranty exclusions listed above applies or if you fail to provide all necessary
documentation for warranty service, you will be responsible for all expenses associated with the
requested service, including parts, labor, shipping, travelling, and any other expense related to the
service request.

TO REQUEST WARRANTY SERVICE, PLEASE CONTACT KOBE RANGE HOODS SERVICE
CENTER:

From the 48 contiguous states:
Toll Free: 1-877-BUY-KOBE (289-5623)
E-Mail: [e-mail]

From Alaska, Hawaii, and Canada:
TEL: [phone]
E-Mail: [e-mail]

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WARRANTY INFORMATION FORM

Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.

1. Date of purchase :

2. Model No. :

3. Serial No. :

For warranty service or spare parts purchase contact:

KOBE Service Center (USA ONLY)
Toll Free: 1-877-BUY-KOBE (289-5623)
Email: [e-mail]

For service in Canada and to report a problem, please contact:

Phone: [phone]
Email: [e-mail]

Your notes:

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This KOBE hood is made for use in the USA and CANADA only. We do not recommend

using this hood overseas as the power supply may not be compatible and may violate the

verseas is at your own risk and

Unis et au Canada seulement. Il

n’est pas recommandé d’utiliser cette hotte à l’étranger puisque l’alimentation électrique

L’usage

ha sido fabricada para ser utilizada únicamente en

No recomendamos la utilización de esta campana en el extranjero

debido a que la fuente de energía podría no ser compatible y podría violar el código

en el extranjero será a su propio

KOBE Range Hoods

11775 Clark Street

Arcadia, CA 91006 USA

www.koberangehoods.com

electrical code of that country. Using a KOBE hood o

will void your warranty.

Cette hotte KOBE est fabriquée pour usage aux États­pourrait ne pas être compatible et enfreindre le code de l’électricité de ce pays.

de la hotte KOBE à l’étranger est à votre propre risque et la garantie sera annulée.

Esta campana de extracción KOBE
EE.UU. y CANADÁ.

eléctrico de dicho país. Utilizar una campana KOBE
riesgo y anulará la garantía.

VER. 170301

Information subject to change without notice.