Kobe RA3836SQD User Manual [en, es, fr]

KOBE Brand Range Hood

Model No. RA3830SQD RA3836SQD

RA-038 SERIES – 5” HEIGHT

“RECIRCULATING HOOD”

INSTALLATION INSTRUCTIONS

AND OPERATION MANUAL

CONTENTS

- READ AND SAVE THESE INSTRUCTIONS -

IMPORTANT SAFETY INSTRUCTIONS..................................................................................1

COMPONENTS OF PACKAGE.................................................................................................3

INSTALLATION ........................................................................................................................4

UNDER THE CABINET INSTALLATION ...........................................................................5

STAND ALONE INSTALLATION........................................................................................7

OPERATING INSTRUCTIONS ...............................................................................................10

MAINTENANCE .....................................................................................................................11

SPECIFICATIONS ...................................................................................................................13

MEASUREMENTS & DIAGRAMS.........................................................................................14

PARTS LIST.............................................................................................................................15

CIRCUIT DIAGRAM...............................................................................................................17

TROUBLE SHOOTING ...........................................................................................................18

DISCLAIMER..........................................................................................................................19

WARRANTY............................................................................................................................20

PRODUCT REGISTRATION ...................................................................................................22

- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -

ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN

ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES

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IMPORTANT SAFETY INSTRUCTIONS

- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -

WARNING

1) Installation and electrical wiring must be done by qualified professionals and in accordance with all applicable codes and standards, including fire-rated construction.

2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden utilities.

3) Ducted fans must be vented to the outside. a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE

PANEL.

b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air

properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or garages.

NOTE -

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY, OBSERVE THE FOLLOWING:

This warranty is invalid without an authorized agent’s receipt or if unit is damaged due to misuse, poor installation, improper use, mistreatment, negligence or any other circumstances beyond the control of KOBE RANGE HOODS authorized agents. Any repair carried out without the supervision of KOBE RANGE HOODS authorized agents will automatically void the warranty.

KOBE RANGE HOODS will not be held responsible for any damages to personal property or real estate or any bodily injuries whether caused directly or indirectly by the range hood.

WARNING

- Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.

- Always turn hood ON when cooking.

- Use high settings on cooking range ONLY when necessary.

- Do not leave cooking range unattended when cooking.

- Always use cookware and utensils appropriate for the type and amount of food prepared.

- Use this unit only in the manner intended by the manufacturer.

- Before servicing, switch power off at service panel and lock service panel (if possible) to prevent power from switching on accidentally.

Clean ventilating fan frequently.

TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE TOP GREASE FIRE:

What to Do In The Event Of a Range Top Grease Fire

• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner. KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.

• NEVER PICK UP A BURNING PAN – You May Get Burned.

• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.

• Use an extinguisher ONLY if: a) You have a Class A, B, C extinguisher and know how to operate it. b) The fire is small and contained in the area where it started. c) The fire department has been called. d) You can fight the fire with your back to an exit.

What to Do If You Smell Gas

Extinguish any open flame.

Do not try to turn on the lights or any type of appliance.

Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and Fire Department right away.

CAUTION

1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.

2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) to prevent back drafting.

3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.

4) Activating any switch on may cause ignition or an explosion.

5) Due to the size and weight of this hood, two people installation is recommended.

ELECTRICAL SHOCK HAZARD – Can result in serious injury or death. Disconnect appliance from electric power before servicing. If equipped, the fluorescent light bulb contains small amounts of mercury, which must be recycled or disposed of according to Local, State, and Federal Codes.

COMPONENTS OF PACKAGE

(Must keep all material for returns or refunds)

Range Hood Box Duct Cover Box (Sold Separately)

{A} KOBE Range Hood {B} Warranty Registration Card {C} Instructions Manual {D} Plastic Plate {E} Charcoal Filter Set (Model No. RH-CF01)

- Charcoal Filter x 2

- Mesh Filter x 2

- Safety Screen x 2

- Oil Container x 2

- Screw x 2 {A}

{B} {C}

{F} KOBE Duct Cover (Model No. RA1020DC) {G} Screws Package {H} Duct Cover-Mounting Bracket {I} Hood-Mounting Bracket

{F}

{G} {H}

{I}

{D} {E}

***Only used with purchase of duct cover. ***Attached to hood

 FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE WWW.KOBERangeHoods.com OR

CONTACT KOBE RANGE HOODS AT (626) 775-8880.

INSTALLATION

PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING

Calculation before Installation

To calculate installation, please refer to TABLE 1. (All calculation in inches.)

- FOR UNDER THE CABINET -

TABLE 1

A = Height of Floor to Ceiling B = Height of Floor to Counter Top

(Standard: 36”)

C = Preferred Height of Counter Top

to Hood Bottom (Recommended 27” to 30”)

D = Height of Hood E = Height of the Cabinet

- FOR STAND ALONE (WITH OPTIONAL DUCT COVER) -

TABLE 2

A = Height of Floor to Ceiling B = Height of Floor to Counter Top

(Standard: 36”)

C = Preferred Height of Counter Top

to Hood Bottom (Recommended 27” to 30”)

D = Height of Hood E = Height of Duct Cover [F – D] F = Height of the Hood Installation [A – (B+C)]

UNDER THE CABINET INSTALLATION

SAFETY WARNING

HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD

MAY OCCUR.

Preparation before Installation

- Temporarily wire the hood to test for proper operation before installing.

- Peel protective film off the hood (if any).

- For installing under the cabinet with recessed bottom, attach 4-inch wide wood filler strips (not included) on each side. Refer to Figure 1.

- Measure and create access opening for electrical wires under the cabinet.

Hood Installation

CAUTION: If required to move the cooking range to install the hood, turn off the power on an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE.

1. Puncture the knockout holes. Refer to Figure 2.

Figure 1 Figure 2

2. Unscrew the six screws on the bottom casing. Remove the bottom casing as shown in Figure 3. If necessary, arrange the electrical wire to run through the 1” diameter hole on the hood.

3. Use calculation on Table 1 and measurements on page 14 as references. Center the hood in place beneath the cabinet and flush with the front of the cabinet. Refer to Figure 4.

Figure 3 Figure 4

4. Draw electrical wires through cabinet access opening.

5. Place screws (not provided) into the exact center of each knockout hole. Make sure all screws are in place before tightening screws. CAUTION: MAKE SURE THE HOOD IS SECURE BEFORE RELEASING.

6. Connect the electrical wires. Refer to “Wiring to Power Supply.” If necessary to hide the electrical wire connections, push wires back into the wiring box. Access the wire connections underneath the hood by removing the bottom casing from the six screws. Before reattaching the bottom casing, make sure wires do not slip between motors, impellers, or any moving parts to prevent any damage. NOTE: Be careful when using electrical screwdriver, damage to the hood may occur.

Wiring to Power Supply

SAFETY WARNING

RISK OF ELECTRICAL SHOCK. THIS RANGE HOOD MUST BE PROPERLY GROUNDED. MAKE SURE THIS IS DONE BY SPECIALIZED ELECTRICIAN IN ACCORDANCE WITH ALL APPLICABLE NATIONAL AND LOCAL ELECTRICAL CODES. BEFORE CONNECTING WIRES, SWITCH POWER OFF AT SERVICE PANEL AND LOCK SERVICE PANEL TO PREVENT POWER FROM BEING SWITCHED ON ACCIDENTALLY.

- Connect three wires (black, white and green) to house wires and cap with wire connectors.

- Connect according to color: black to black, white to white, and green to green.

- Test the operation of the hood before moving on to next step. Make sure power is supplied

to the hood.

Final Assembly

7. Turn power ON in control panel. Check all lights and fan operation.

8. Make sure to leave this manual for the homeowner.

STAND ALONE INSTALLATION

***This installation only applies with the purchase of an optional duct cover (Model No. RA1020DC).

SAFETY WARNING

HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD

MAY OCCUR.

Preparation before installation

- Temporarily wire the hood to test for proper operation before installing.

- Peel protective film off the hood and the duct cover (if any).

- If necessary, prepare back wall frame with cross framing lumber for secure installation.

Using references on Table 2 and measurements on page 14, decide the level of the lumber. Refer to Figure 5.

Hood Installation

CAUTION: If required to move the cooking range to install the hood, turn off the power on an electric range at the main electrical box. SHUT OFF THE GAS BEFORE MOVING A GAS RANGE.

1. Remove the five screws at the center of the hood top. Use the five screws to attach the plastic plate onto the hood as shown in Figure 6. NOTE: Disregard the hole through the plastic plate.

2. If necessary, attach two rubber stands (provided) with two (4x8 mm) screws (provided) to the back of the hood.

Figure 5 Figure 6

3. Attach the hood-mounting bracket to the back of the hood with six (3/16 x 3/8 mm) screws (provided) as shown in Figure 7.

4. Use the references on Table 2 and the measurements on page 14 to decide the level of the hood. Position two mounting screws (not provided) on the wall, leaving 1/8” away from the wall. Refer to Figure 8.

Mounting Screws

Figure 7 Figure 8

5. Align hood-mounting bracket to the two screws on the wall and hook hood into place. Tighten screws to secure hood to the wall. CAUTION: MAKE SURE THE HOOD IS SECURE BEFORE RELEASING.

Duct Cover Installation

6. Mark the position of the duct cover-mounting bracket. Use reference E from Table 2 and measurements on page14. Attach and secure duct cover-mounting bracket with two screws (not provided). Refer to Figure 9. NOTE: Inner duct cover will cover the duct cover-mounting bracket.

7. Connect electrical wires. Refer to “Wiring to Power Supply.” If necessary to hide the electrical wire connections, push wires back into the wiring box. Access the wire connections underneath the hood by removing the bottom casing. Before reattaching the bottom casing, make sure wires do not slip between motors, impellers, or any moving parts to prevent any damage. NOTE: Be careful when using electrical screwdriver, damage to the hood may occur.

8. Slide the inner duct cover up 2 inches before sliding entire duct cover onto the hood. Refer to Figure 10.

Figure 9 Figure 10

9. Adjust the height of the inner duct cover to the duct cover-mounting bracket. Secure inner duct cover with two (4x8 mm) screws (provided) as shown in Figure 11.

Attach Together

Figure 11

10. Fasten outer duct cover to plastic plate on the hood with four (4x8 mm) screws (provided).

Wiring to Power Supply

SAFETY WARNING

- Connect three wires (black, white and green) to house wires and cap with wire connectors.

- Connect according to color: black to black, white to white, and green to green.

- Test the operation of the hood before moving on to next step. Make sure power is supplied

to the hood.

Final Assembly

11. Turn power ON in control panel. Check all lights and fan operation.

12. Make sure to leave this manual for the homeowner.

OPERATING INSTRUCTIONS

This KOBE hood is equipped with four electronic controls with a 10-second standby startup & 30-second delay shutoff, two powerful centrifugal turbine impellers with charcoal filter set, and two bright 12-volt 20-watt halogen lights.

The four button controls are Light Control, Speed Control A (cycles through Low, Medium, High, QuietMode™), Speed Control B (cycles through Low, QuietMode™, High, Medium) and

the Power Control (On/Off). Refer to Figure 12.

Figure 12

Light Control

Speed Control A

(Cycles through Low, Medium, High, QuietMode™ )

Speed Control B

(Cycles through Low, QuietMode™, High, Medium)

Power Control

Turn On:

- Press Power Control (On/Off) button once. (If any Control button is not pressed within 10 seconds, power will be automatically turned off).

- The KOBE hood will start on Low speed. Each press of the Speed Control button will cycle through the various speeds.

- Press Speed Control A button to cycle from Low, Medium, High, or QuietMode™. Press Speed Control B button to cycle from Low, QuietMode™, High or Medium.

- Press Light Control button to turn halogen light on.

Turn Off:

- Press Power Control (On/Off) button once, panel lights will flash and power will be completely shut off after 30 seconds. OR

- Press Power Control (On/Off) button twice, all power will be shut off immediately.

- If only the lights are on, pressing Power Control (On/Off) button once will turn power off after 30 seconds.

MAINTENANCE

SAFETY WARNING

NEVER PUT YOUR HAND INTO AREA HOUSING THE FAN WHILE THE FAN IS OPERATING.

Cleaning Hood Surface

CAUTION

NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS. DO NOT USE PAPER TOWEL ON STAINLESS STEEL.

For optimal operation, clean range hood and all baffle/spacer/filter/oil tunnel/oil container regularly.

*** Regular care will help preserve the appearance of the hood.

1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.

2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use dry soft towel to dry the hood.

3. DO NOT allow deposits to accumulate or remain on the hood.

4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface and cause rusting.

5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact with stainless steel for extended periods. Many of these compounds contain chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.

To Clean Charcoal Filter Set and Oil Containers

CAUTION: DRAIN OIL CONTAINER BEFORE OIL CAN OVERFLOW.

1) Cleaning Charcoal Filter Set

- Remove the safety screen screw and slide the charcoal filter set out. Remove oil container

(round) by turning counter-clockwise.

- Wash with warm soapy water. Dry completely before returning into place.

- Top rack dishwasher safe.

Replacing Light Bulb

CAUTION: HALOGEN LIGHT UNIT MAY BE HOT! WAIT UNTIL UNIT IS COOL.

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1. Make sure all controls are off, and range hood is unplugged.

2. Place the flat-headed screwdriver into the groove of the halogen light glass covering and the housing.

3. Pop out the halogen light glass covering.

4. Gently pull out the defective light bulb and discard. Light bulbs should be 12V 20W maximum.

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5. Using a cloth, hold the new light bulb and push securely into light socket.

6. Return halogen light glass cover to the housing.

7. Turn range hood ON to test for operation.

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SPECIFICATIONS

MODEL / SIZE RA3830SQD / 30”

RA3836SQD / 36”

COLOR Commercial Grade Stainless Steel VOLTAGE 120V 60Hz NUMBER OF MOTORS 2 DESIGN 18-Gauge Seamless

FAN TYPE Twin Turbine Impeller EXHAUST Ductless with Charcoal Filter Set CONTROL Electronic Control (4 Buttons) –

10-Second Standby Startup 30-Second Delay Shutoff

HALOGEN LIGHT 12V 20W x 2 HOOD DIMENSION

(W x D x H)

OPTIONAL ACCESSORIES (W x D x H)

(RA3830SQD) 29-3/4” x 20-1/2” x 5-1/8” (RA3836SQD) 35-1/4” x 20-1/2” x 5-1/8”

1) Two-Piece Adjustable Duct Cover (RA1020DC) 10-5/8” x 9-1/8” x (22-7/8” ~ 39-5/8”)

2) 30” Stainless Steel Back Panel (SSP30) 30” x 1/10” x 32”

3) 36” Stainless Steel Back Panel (SSP36) 36” x 1/10” x 32”

Net

Gross RA3830SQD 36.3 40.7 WEIGHT (lbs) RA3836SQD 39.6 44.0

SPEED

QuietMode™

Low Medium High

Air Capacity (cfm) 150 200 330 400 Sone 2.0 2.8 4.0 4.6

Specifications subject to change without notice.

MEASUREMENTS & DIAGRAMS

***All inch measurements are converted from millimeter. Inch measurements are estimated. ***All measurements in ( ) are millimeters.

- FOR UNDER THE CABINET -

30” = Knockout Holes “A” 36” = Knockout Holes “A” & “B”

- FOR STAND ALONE (WITH OPTIONAL DUCT COVER) -

***Hood-Mounting Bracket ***Duct Cover-Mounting Bracket

PARTS LIST

MODEL NO.: RA3830SQD RA3836SQD

NO. DESCRIPTION MODEL /SIZE PART NO.

RA3830SQD 10-03300-F 1 Hood Casing RA3836SQD 10-03360-F

Air Chamber

2 A

Air Chamber (Top) C1-0102-0770F

Air Chamber (Side) C1-0101-0770F

Air Chamber (Opening) C1-0241-0770FA 3 Motor (Right) C1-0301-0120-08A 4 Motor (Left) C1-0301-0120-07A 5 Impeller (Right) C1-0251-0092-02 6 Impeller (Left) C1-0251-0092-01 7 Impeller Plastic Cover C1-0251-0001 8 Oil Tunnel C1-0502-0201 9 Flat Head Screws (3/16” x 5/8”) C1-0704-0001

RA3830SQD B101-0330-09F 10 Bottom Casing

RA3836SQD B101-0336-09F 11 Halogen Light (12V 20W Max.) C1-0403-0101 12 Capacitor C1-0401-0120-01A 13 Transformer (Motor) C1-0402-A120-04 14 Transformer (Halogen Light) C1-0402-0120-40 15 Processor Board Box C1-0501-0102 16 Processor Board C1-0404-0401-B 17 Round Head Screw (TS 1/8” x 3/8”) C1-0708-0003 18 Control Unit C1-0501-0101 19 Control Board C1-0404-0401-A 20

21 Plastic Plate C1-0507-0201

Charcoal Filter Set RH-CF01

Charcoal Filter C1-0603-0302

Mesh Filter MF-0201 C1-0604-0201

Safety Screen C1-0602-0202

Oil Container (Round) C1-0503-0201

Safety Screen Screw C1-0705-0001

(Optional Duct Cover)

NO. DESCRIPTION MODEL /SIZE PART NO.

22 Hood-Mounting Bracket C1-0221-0330 23 Round Head Screw (TS 4 x 8 mm) C1-0708-0006 24 Duct Cover RA1020DC 12-02000-430 25 Duct Cover-Mounting Bracket C1-0203-0002

MODEL NO.: RA3830SQD RA3836SQD

CIRCUIT DIAGRAM

MODEL NO.: RA3830SQD RA3836SQD

TROUBLE SHOOTING

Issue Possible Cause Solution

After Installation, both motors and lights are not working.

The power is not on. Make sure the circuit breaker and the unit’s power is

ON. Use a voltage meter to check the power supply.

The wire connection is not secure. Check and tighten wire connection. The control panel and processor board wiring are disconnected. The motor transformer is defective. Check the power input and power output on the

Check wire continuity from control panel to processor

board.

motor transformer.

If it’s needed, replace the motor transformer.

Lights are working, but motor(s) is not.

The range hood is vibrating.

The motor is working, but the lights are not working.

The range hood is not venting out correctly.

The control panel and processor board is defective.

Replace the control panel or processor board.

The motor(s) is defective. Replace the motor. The capacitor(s) is defective. Replace capacitor(s). The control panel or processor board is

Replace the control panel or processing board.

defective. The blower system is not secure. Tighten the turbine impeller/squirrel cage and air

chamber.

The turbine impeller/squirrel cage is

Replace the turbine impeller/squirrel cage.

not balanced. Hood is not secured in place. Check the installation of hood, tighten the

mounting bracket.

Halogen Light bulb(s) is defective. Try placing the trouble light bulb(s) to a working

socket, if the bulb(s) still doesn’t work; replace

the halogen light bulb(s).

The light wiring(s) is loose. Check wire continuity from processor board to

light transformer to halogen light housing(s).

Light transformer is defective. Check power input and power output on the light

transformer. If it’s needed, replace the light

transformer.

The control panel or processor board is

Replace the control panel or processing board.

defective.

The range hood is installed outside of the manufacture recommended clearance.

Adjust the clearance between the range hoods

and cook top to 27” to 30”. For Island range

hood, the clearance between the range hoods

and cook top is 30” to 36”.

There is no make-up air inside the house.

Open the window to enhance the performance

of the range hood by creating a sufficient make-

up air.

Obstacle blocking the pipe work. Remove all obstacles from the duct work.

Cold air is coming into the

home.

The pipe size is smaller than the suggested pipe size. The pipe connection is not properly

Change the ducting according to the

manufacture suggestion.

Check the pipe installation.

sealed. The damper is not properly installed or

Check the damper installation.

is missing from the installation. The damper is not installed. By installing the damper, it will help to eliminate

air backflow.

DISCLAIMER

1. CAREFULLY INSPECT ALL ITEMS FOR DAMAGES BEFORE ACCEPTING DELIVERY. NOTE ANY DAMAGES ON THE FREIGHT BILL OR EXPRESS RECEIPT. REQUEST NAME AND SIGNATURE OF THE CARRIER’S AGENT AND KEEP COPY TO SUPPORT YOUR CLAIM.

Upon acceptance of items, owner assumes responsibility for its safe arrival. Report damages to the carrier and file a claim immediately. Failure to do so may result in the denial of your claim. The carrier will furnish you with necessary forms for filing a claim.

DAMAGES CAUSED DURING TRANSIT ARE NOT COVERED UNDER OUR WARRANTY.

2. PLEASE INSPECT CONTENTS OF PACKAGE(S) CAREFULLY UPON RECEIVING!

We must be notified in writing of any damages and/or missing parts within the allocated days upon

your receipt of package(s). Contact your local KOBE dealer or distributor or call KOBE for the time limit.

CLAIMS WILL NOT BE ACCEPTED AFTER THE ALLOCATED DAYS.

NOTE: ITEMS WERE THOROUGHLY TESTED AND CAREFULLY PACKED IN OUR FACTORY

BEFORE SHIPPING.

3. Products must be returned in good working condition with ALL original parts and documentation packed in ALL original cartons, fillers and shipping cartons. A restocking fee of 25% will be charged for all approved return(s).

EXCHANGES OR RETURNS MAY NOT BE ACCEPTED IF ANY PACKAGING IS MISSING.

4. MAKE SURE TO INSPECT THE HOOD FOR DAMAGES AND DEFECTS BEFORE INSTALLATION. Appearance flaws of the hood found after installation and not affecting hood

performance is not covered under our warranty for returns or exchanges. Service visits not covered under warranty will carry a service charge.

Before Installation: Return for exchange or refund (please see above for acceptable

returns).

After Installation: NO exchange or refund.

WARRANTY

WARRANTY CERTIFICATE

KOBE Range Hoods, Inc. warrants all products manufactured or supplied by it to be free from defects in workmanship and materials. Its obligations pursuant to this warranty are limited to a period of two years from the date of purchase and to the repair or replacement at its option and subject to the terms and conditions stated below, of any component part, which its examination shall disclose to be so defective.

TWO-YEAR WARRANTY SERVICE PERIOD

Any covered failure occurring within two years of original purchase arising from defective workmanship or material in manufacture will be repaired (or at our discretion, replaced) free of charge by an authorized KOBE Range Hoods Agent or KOBE Range Hoods as applicable. Keep proof of purchase (or original invoice) handy for inspection.

If the range hood is sold by the original purchaser during the warranty period the new owner is protected until expiration of the original purchaser’s warranty.

CONDITIONS

The following conditions apply only in relation to the warranty expressly given in this certificate.

1) This warranty applies only:

within U.S.A. and Canada.

to range hoods used for PRIVATE SINGLE FAMILY USE (if used for COMMERCIAL or MULTIPLE FAMILY USE or other purposes, warranty will be voided).

2) Repair of any fault to be provided under this warranty shall not be provided:

if the identification number attached to the range hood has been altered, rendered illegible or removed;

if notice of the defect has not been given within the period applicable;

for failure of light bulbs or heat lamps;

for physical damage;

for surfaces damaged by use of improper chemical cleaning agents;

if the appliance has been: i) subject to misuse, abuse, negligence, accident, incorrect installation or failure to follow the

operating instructions;

ii) connected to improper, inadequate or faulty electricity service or exhaust ducts, flues or duct

cover, or operated using incorrect or contaminated lubricants;

iii) installed, maintained or operated otherwise than in accordance with the instructions

furnished by KOBE Range Hoods including the improper use of detergents, bleaches, or cleaners.

for damage to range hood during transit, delivery, installation or removal;

for damage by or resulting from attempted repairs conducted by anyone other than our Authorized Service Agent.

noise or vibration caused by improper installation of range hood and/or damper.

3) The purchaser shall be responsible for any expenses involved in making the range hood readily accessible for servicing and where the range hood is installed outside the main sales territory of the retailer or service territory of the nearest approved KOBE Range Hoods Agent as applicable, for any traveling expenses and any costs of transporting the range hood or parts thereof to and from the dealer or Service Agent

4) The purchaser must produce proof of purchase together with this warranty certificate when making the claim.

5) Damages caused during shipment are not covered under our warranty.

CONSEQUENTIAL DAMAGE

The warrantor is not responsible for any consequential damage. SOME STATES DO NOT ALLOW THE EXCLUSION OF CONSEQUENTIAL DAMAGE SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

IMPLIED WARRANTIES/STATE LAW

Any implied warranties, including the implied warranty of merchantability and fitness for purpose, imposed on the sale by the laws of the state of sale are limited to two year from the date of original purchase. Some states do not allow limitations on the duration of implied warranties. This warranty gives you specific legal rights, and may also have rights, which vary from state to state.

SERVICE

For service contact:

KOBE Range Hoods 11775 Clark Street Arcadia, CA 91006 U.S.A. Tel: (626) 775-8880 Email: customer.service@KOBERangeHoods.com Website: www.KOBERangeHoods.com

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