- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN ACCORDANCE WITH
NATIONAL AND LOCAL ELECTRICAL CODES.
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING
:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE - This warranty is invalid without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.
: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
-
Extinguish any open flame.
-
Do not try to turn on the lights or any type of appliance.
-
Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, two people installation is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.comOR
CONTACT KOBE RANGE HOODS AT (626) 775-8880.
M4 x 1-1/2” (2)
4
TABLE 1
TABLE 2
CH00 Series
RA
02 Series
CH
00 Series
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
Calculate the length of the installation, before installing the hood. (All calculation is measure in inches.)
- FOR UNDER THE CABINET -
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C =
Preferred Height of Counter Top to Hood
Bottom
30” & 36” Hood (Recommended 27” to 30”)
42” & 48” Hood (Recommended 30” to 36”)
D = Height of Hood
E = Height of the Cabinet
- FOR STAND ALONE -
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)
C =
Preferred Height of Counter Top to Hood
Bottom
30” & 36” Hood (Recommended 27” to 30”)
42” & 48” Hood (Recommended 30” to 36”)
[(A – B] – (D + E)]
D = Height of Hood
E = Height of Duct Cover
5
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT IS
NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD
MAY OCCUR.
CH00 SERIES – UNDER THE CABINET INSTALLATION .................................................................... 7
CH00 SERIES – STAND ALONE INSTALLATION ................................................................................ 9
RA02 SERIES – INSTALLATION ........................................................................................................ 12
6
Preparation before
Installation
Hood Installation
CH00 SERIES – UNDER THE CABINET INSTALLATION
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 1.
A straight, short venting run will allow the hood
to perform more efficiently.
Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
Temporarily wire the hood to test for proper
operation before installing.
Important: Peel protective film off the hood
(if any).
For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. Refer to Figure 2.
Measure and create access opening for
electrical wires under the cabinet.
CAUTION: If required to move the cooking
range to install the hood, turn off the power on
an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. Puncture the knockout holes on the hood as
shown in Figure 3.
2. (This step only applies to 42” and 48” models.)
Attach exhaust plate on hood with four (3/16” x
3/8”) screws (included). Shown in Figure 4.
3. Using references on Table 1 and
measurements on page 21 center the hood in
place beneath the cabinet and flush with the
front of the cabinet.
4. Draw electrical wires through cabinet access
opening. Refer to Figure 6.
5. From the bottom of the hood, place screw
(provided) into the exact center of each
knockout hole. Make sure all screws are in
place before tightening screws. CAUTION:
MAKE SURE THE HOOD IS SECURE
BEFORE RELEASING.
6. For safety purpose, pre-drilled mounting holes
are provided through the back of the hood. For
a more secure installation, use as many
mounting holes as needed to secure from the
inside of hood (screws included).
Figure 1
Figure 2
Figure 3
Figure 4
7
Ductwork Installation
Wiring to Power Supply
Install Accessories
F
inal Assembly
7. Use 6” round steel pipe for 30” and 36” models
or 8” round steel pipe for 42” and 48” models
(follow building codes in your area) to connect
the exhaust on the hood to the ductwork above.
Use duct tape to make all joints secure and air
tight. Refer to Figure 5.
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
8. Connect the electrical wires.
-
Connect three wires (black, white and
green) to house wires and cap with wire
connectors. Connect according to color:
black to black, white to white, and green to
green as shown on Figure 6.
-
If necessary to hide the electrical wire
connections, push wires back into the wiring
box. Access the wire connections
underneath the hood. To prevent any
damage, make sure wires do not slip
between motor or any moving parts.
9. Attach Oil Tunnel. Refer to Figure 7.
10. Refer to Figure 8. Slide the baffle filter into
the hood. Push the baffle filter upward.
Slide forward. Pull downward. Fit into
place.
11. Repeat until all baffle filters and spacers are
resting against oil tunnel. Refer to page 22.
12. Turn power ON in control panel. Check all lights
and fan operation.
13. Make sure to leave this manual for the
homeowner.
Figure 5
Figure 6
Figure 7
Figure 8
8
Preparation before Installation
Preparation before Installation
CH00 SERIES – STAND ALONE INSTALLATION
***This installation required to have Duct Cover
Model No. CH0030DC-12 / CH0036DC-12 / CH0042DC-12 / CH0048DC-12
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
Decide the location of the venting pipe from the
hood to the outside. Refer to Figure 9.
A straight, short venting run will allow the hood
to perform more efficiently.
Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
Temporarily wire the hood to test for proper
operation before installing.
Important: Peel protective film off the hood
and the duct cover (if any).
If necessary, prepare back wall frame with cross
framing lumber for secure installation.
Using references on Table 2 and measurements
on page 21-22, decide the level of the lumber.
Refer to Figure 10.
CAUTION: If required to move the cooking
range to install the hood, turn off the power on
an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE.
1. (This step only applies to 42” and 48” models.)
Attach exhaust plate on hood with four (3/16” x
3/8”) screws (included). Shown in Figure 11.
2. If necessary, remove the rubber stand on the
back of the hood.
3. Use twelve (3/16” x 3/8”) screws (included) to
attach the two hood-mounting brackets
(included) to the top of the hood.
4. Using references in Table 2 and Measurements
and Diagrams on pages 21-22, mark the leveling
point of the hood. Position six mounting screws
(included) on the wall, leaving 1/8” away from the
wall.
Figure 9
Figure 10
Figure 11
9
Wiring to Power Supply
5. Align hood-mounting bracket to the six screws
on the wall and hook hood into place. Tighten
screws to secure hood to the wall.
6. For safety purpose, pre-drilled mounting holes
are provided through the back of the hood. For
a more secure installation, use as many
mounting holes as needed to secure from the
inside of hood (screws included).
CAUTION: MAKE SURE HOOD IS
SECURE BEFORE RELEASING.
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT
POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
7. Connect the electrical wires.
-
Connect three wires (black, white and
green) to house wires and cap with wire
connectors. Connect according to color:
black to black, white to white, and green to
green as shown on Figure 12.
-
If necessary to hide the electrical wire
connections, push wires back into the wiring
box. Access the wire connections
underneath the hood. To prevent any
damage, make sure wires do not slip
between motor or any moving parts.
Figure 12
10
Duct Cover Installation
Install Accessories
Final Assembly
8. Use 6” round steel pipe for 30” and 36” models
or 8” round steel pipe for 42” and 48” models
(follow building codes in your area) to connect
the exhaust on the hood to the ductwork above.
Use duct tape to make all joints secure and air
tight. Refer Figure 13. Slide the duct cover onto
the hood.
9. Use 3/16” x 3/8” screws (included) to attach duct
cover to hood.
10. Attach oil tunnel. Refer to Figure 14.
11. Refer to Figure 15. Slide the baffle filter into
the hood. Push the baffle filter upward.
Slide forward. Pull downward. Fit into
place.
12. Repeat until all baffle filters and spacers are
resting against oil tunnel. Refer to page 22.
13. Turn power ON in control panel. Check all lights
and fan operation.
14. Make sure to leave this manual for the
homeowner.
Figure 13
Figure 14
Figure 15
11
Preparation before Installation
RA02 SERIES - INSTALLATION
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
Decide the location of the venting pipe from the
hood to the outside. (Figure 16)
A straight, short venting run will allow the hood to
perform more efficiently.
Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
Temporarily wire the hood to test for proper
operation before installing
Important: Peel protective film off the hood
and the duct cover (if any).
If necessary, prepare back wall frame with cross
framing lumber for secure installation. Refer to
Table 2 and measurements on Page 23 to decide
the level of the lumber. (Figure 17)
Loosen hood-mounting brackets at the back of
the hood, adjust brackets and tighten screws.
If necessary, remove the rubber stand on the
back of the hood. (Figure 18)
Figure 16
Figure 17
Figure 18
12
Hood Installation
Wiring to Power Supply
CAUTION: If required to move the cooking
range to install the hood, turn off the power
on an electric range at the main electrical
box. SHUT OFF THE GAS BEFORE MOVING
A GAS RANGE.
1. Using references in Table 2 and measurements
on Page 23, mark the leveling locations point for
hood-mounting bracket on the wall.
2. Secure two mounting screws (provided) to the
wall, leaving an 1/8” space from the wall.
3. Align the hood-mounting bracket to the mounting
screws on the wall and hang hood into place.
4. Secure and tighten the mounting screws.
CAUTION: MAKE SURE HOOD IS SECURE
BEFORE RELEASING.
SAFETY WARNING
RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED. MAKE
SURE THIS IS DONE BY SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
5. Connect the electrical wires.
-
Connect three wires (black, white and green)
to house wires and cap with wire connectors.
Connect according to color: black to black,
white to white, and green to green as shown
on Figure 19.
-
If necessary to hide the electrical wire
connections, push wires back into the wiring
box. Access the wire connections
underneath the hood. To prevent any
damage, make sure wires do not slip
between motor or any moving parts.
Figure 19
Figure 20
Figure 21
13
Duct Cover Installation
Install Accessories
Final Assembly
6. Use 6” round steel pipe for 30” and 36” models or
8” round steel pipe for 42” and 48” models (follow
building codes in your area) to connect the
exhaust on the hood to the ductwork above. Use
duct tape to make all joints secure and air tight.
Refer Figure 20.
7. Use four 4mm x 8mm screws (included) to attach
duct cover to hood. Refer to Figure 21.
8. Attach oil tunnel. Refer to Figure 22.
9. Refer to Figure 23. Slide the baffle filter into
the hood. Push the baffle filter upward.
Slide forward. Pull downward. Fit into
place.
10. Repeat until all baffle filters and spacers are
resting against oil tunnel. Refer to page 23.
11. Turn power ON in control panel. Check all lights
and fan operation.
12. Make sure to leave this manual for the
homeowner.
Figure 22
Figure 23
14
OPERATION INSTRUCTIONS
This KOBE hood is equipped with two rotary controls with powerful centrifugal squirrel cage, baffle filters,
and bright LED lights.
The two rotary controls are Light Control & Speed Control. Refer to Figure 28.
Figure 28
Note: For best results, turn hood to QuietMode™ prior to preparation or cooking to establish
airflow in the kitchen. Adjust speed as needed.
•
Rotate the Speed Control clockwise to cycle from QuietMode, Low, High, and off;
and rotate counterclockwise to cycle from High, Low, QuietMode, and off
•
Rotate the Light Control clockwise to turn on the light.
15
MAINTENANCE
For the optimal level of operation, clean the range hood surface and baffles regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use an orange base cleaner to clean the surface of
the hood. Avoid cleaner to get on the control switches. Only spread a light coating over the
surface of the hood and leave on for a few minutes (do not leave on too long or this may cause
damage to hood finish). Use soft towel to wipe off the cleaning solution, gently rubs any stubborn
spots. Use a slightly damp towel to get rid of any cleaning solution. Use dry soft towel to dry the
hood.
3. To bring the glow back into a stainless steel finish, use a stainless steel cleaner.
4. DO NOT allow deposits to remain for long periods of time.
5. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
causing rust.
6. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact
with stainless steel for extended periods. Many of these compounds contain chemicals, which
may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.
To Clean Baffle Filters & Oil Tunnel
CAUTION: DRAIN BAFFLE FILTERS AND OIL TUNNEL BEFORE OIL WILL OVERFLOW.
1. Remove the baffle filters and oil tunnel.
2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
(Note: Baffle Filters are top rack dishwasher safe.)
CH0036SQB-1 and CH0036SQB-WM-1 – 320W / 2.86A
CH0042SQB-1 and CH0042SQB-WM-1 – 350W / 3A
CH0048SQB-1 and CH0048SQB-WM-1 – 350W / 3A
120V 60Hz
1 (30” & 36”)
2 (42” & 48”)
18-Gauge Seamless / Satin Finish
(W x D x H)
(W x D x H)
HOOD WEIGHT (lbs)
Squirrel Cage
Top 6” Round (30” & 36”)
Top 8” Round (42” & 48”)
Rotary Switch
3-Watt LED x 2 – 30”, 36”
3-Watt LED x 3 – 42”, 48”
29-3/4” x 24” x 18”
CH0036SQB-1 and CH0036SQB-WM-1 35-3/4” x 24” x 18”
CH0042SQB-1 and CH0042SQB-WM-1 41-3/4” x 24” x 18”
CH0048SQB-1 and CH0048SQB-WM-1 47-3/4” x 24” x 18”
Model No. CH0030DC-12 (30” x 12” x 12”)
Model No. CH0036DC-12 (36” x 12” x 12”)
Model No. CH0042DC-12 (42” x 12” x 12”)
Model No. CH0048DC-12 (48” x 12” x 12”)
2) Model No. SSP30
30” Stainless Steel Back Panel (30” x 1/10” x 32”)
3) Model No. SSP36
36” Stainless Steel Back Panel (36” x 1/10” x 32”)
62 73
61 84
71 93
75 111
17
SPEED
Low High
SINGLE BLOWER
CH0030SQB
-1
Air
Capacity (cfm)
Sone
*
CH0042SQB
-1
Air
Capacity (cfm)
Sone
*
QuietMode
300 580 760
CH0036SQB-1
1.8 4.7 5.4
CH0030SQB-WM-1
CH0030SQB-WM-1
DUAL BLOWERS
450 800 1200
CH0048SQB-1
2.5 6.0 8.0
CH0042SQB-WM-1
CH0042SQB-WM-1
*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.
18
RA02
Series
MODEL / SIZE
COLOR
CONSUMPTION / AMPERE
VOLTAGE
NUMBER OF
BLOWER
DESIGN
FAN TYPE: CENTRIFUGAL
EXHAUST
CONTROLS
LIGHTS
HOOD DIMENSION
RA0230SQB
-
1 / RA0230SQB
-DC-
1 / RA0230SQB
-
DC24
-1
DUCT COVER DIMENSION
RA02DC
-
1
OPTIONAL ACCESSORIES
1) Model No. SSP30
RA0230SQB-1 or RA0230SQB-DC-1 / 30” / Single Blower
RA0236SQB-1 or RA0236SQB-DC-1 / 36” / Single Blower
RA0242SQB-1 or RA0242SQB-DC-1 / 42” / Dual Blowers
RA0248SQB-1 or RA0248SQB-DC-1 / 48” / Dual Blowers
After Installation,
both motors and
lights are not
working.
Lights are
working, but
motor(s) is not.
The range hood
is vibrating.
The motor is
working, but the
lights are not
working.
The range hood
is not venting
out correctly.
Cold air is
coming into the
home.
The power is not on. Make sure the circuit breaker and the unit’s power is
ON. Use a voltage meter to check the power supply.
The wire connection is not secure. Check and tighten wire connection.
The control panel is defective. Replace the control panel.
The motor(s) is defective.
The capacitor(s) is defective.
The control panel is defective.
The blower system is not secure.
The squirrel cage is not balanced.
Hood is not secured in place.
LED Light(s) is defective.
The light wiring(s) is loose.
Light transformer is defective.
The control panel is defective.
The range hood is installed outside of the
manufacture recommended clearance.
There is no make-up air inside the house.
Obstacle blocking the pipe work.
The pipe size is smaller than the suggested
pipe size.
The pipe connection is not properly sealed. Check the pipe installation.
The damper is not properly installed or is
missing from the installation.
The damper is not installed.
Replace the motor.
Replace capacitor(s).
Replace the control panel.
Tighten the turbine impeller/squirrel cage and air
chamber.
Replace the squirrel cage.
Check the installation of hood, tighten the mounting
bracket.
Replace the LED light.
Check wire continuity from light transformer to LED
light housing(s).
Check power input and power output on the light
transformer. If it’s needed, replace the light
transformer.
Replace the control panel.
Adjust the clearance between the range hoods and
cook top to 27” to 30”. For Island range hood, the
clearance between the range hoods and cook top is
30” to 36”.
Open the window to enhance the performance of the
range hood by creating a sufficient make-up air.
Remove all obstacles from the duct work.
Change the ducting according to the manufacture
suggestion.
Check the damper installation.
By installing the damper, it will help to eliminate air
backflow.
31
WARRANTY
WARRANTY CERTIFICATE
KOBE Range Hoods (referred to herein as “we” or “us”) warrants to the original purchaser (referred to
herein as “you” or “your”) all products manufactured or supplied by us to be free from defect in
workmanship and materials as follows:
TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will, at our sole
discretion, choose to repair or replace the product free of charge that failed due to manufacturing defects.
It is your sole responsibility to ensure the product is readily accessible for the service technician to
perform repairs. The service technician will not, under any circumstance, remove, alter or modify
any fixture built around and/or connected to the product to gain access to perform repairs.
During the two-year Limited Warranty period, additional charges may apply which include but are not
limited to:
• Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area
• Parts shipping expenses
• Un-installation of defective product and Installation of replacement product
Warranty Exclusions:
This warranty does not cover, including but not limited to the following:
a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use, outdoor
use and multi-family use.
h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement
product.
32
If we determine that the warranty exclusions listed above apply or if you fail to provide all necessary
documentation for warranty service, you will be responsible for all expenses associated with the
requested service, including parts, labor, shipping, travelling and any other expense related to the service
request.
To qualify for warranty service, you must:
1. Have the ORIGINAL proof of purchase
2. Be the ORIGINAL purchaser of the product
3. Have the model number
4. Have the serial number
5. Have a description of the nature of any defect in the product or part
TO REQUEST WARRANTY SERVICE, PLEASE CONTACT THE KOBE RANGE HOODS SERVICE
CENTER:
KOBE SERVICE CENTER (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
E-mail: kobe@adcoservice.com
For service in Canada and to report a problem, please contact:
Tel: 1-626-775-8880
Email: customer.service@koberangehoods.com
33
WARRANTY INFORMATION FORM
Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.
1. Date of purchase :
2. Model No. :
3. Serial No. :
For warranty service or spare parts purchase contact:
KOBE Service Center (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
Email: kobe@adcoservice.com
For service in Canada and to report a problem, please contact: