KOBE RAX9542SQB-1, RAX9536SQB-DC-1, RAX9542SQB-DC-1, RAX9548SQB-1, RAX9548SQB-DC-1 Installation Instructions And Operation Manual

Brillia Series

Model No.

RAX9530SQB-1 or RAX9530SQB-DC-1 (30”)
RAX9536SQB-1 or RAX9536SQB-DC-1 (36”)
RAX9542SQB-1 or RAX9542SQB-DC-1 (42”)
RAX9548SQB-1 or RAX9548SQB-DC-1 (48”)

RAX9530SQB-DC24-1 (30”)
RAX9536SQB-DC24-1 (36”)
RAX9542SQB-DC24-1 (42”)
RAX9548SQB-DC24-1 (48”)

INSTALLATION INSTRUCTIONS

KOBE Range Hoods

AND OPERATION MANUAL

IMPORTANT

READ THIS FIRST

READ BEFORE INSTALLATION

1. Carefully check all contents of packages.

2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.

3. Have a certified contractor/electrician test the unit before installation.

IF THERE IS ANY PROBLEM:

1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL

PACKAGING MATERIAL.

2. Have your original invoice as proof of purchase and product serial
number ready.

3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.

4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to

[e-mail] .

NO RETURN, NO REFUND, NO EXCHANGE IF:

1. PRODUCT HAS BEEN INSTALLED

2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED

3. MISSING ORIGINAL PACKAGING MATERIAL

AND/OR PARTS

[ENGLISH]

- READ AND SAVE THESE INSTRUCTIONS -

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS .................................................................................... 1

COMPONENTS OF PACKAGE.................................................................................................. 3

INSTALLATION .......................................................................................................................... 4

OPERATION INSTRUCTIONS................................................................................................... 8

MAINTENANCE ......................................................................................................................... 9

SPECIFICATIONS ....................................................................................................................10

MEASUREMENTS & DIAGRAMS .............................................................................................12

PARTS LIST ..............................................................................................................................13

CIRCUIT DIAGRAM ..................................................................................................................16

TROUBLE SHOOTING .............................................................................................................17

WARRANTY .............................................................................................................................18

WARRANTY INFORMATION FORM .........................................................................................20

- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -

ALL W I R ING M US T BE DO N E B Y A P R OF E SS I ON A L A N D I N

AC C OR D AN C E W IT H NA T IO N AL AN D L O CA L E L EC T R IC A L CO D E S

IMPORTANT SAFETY INSTRUCTIONS

- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -

WARNING

:

TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:

1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.

2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.

3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE

PANEL.

b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,

make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.

NOTE - This warranty is invalid without an authorized agent’s receipt or if unit is

damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.

- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.

WARNING

1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.

2. Always turn hood ON when cooking.

3. Use high settings on cooking range ONLY when necessary.

4. Do not leave cooking range unattended when cooking.

5. Always use cookware and utensils appropriate for the type and amount of food prepared.

6. Use this unit only in the manner intended by the manufacturer.

7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.

8. Clean ventilating fan frequently.

: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE

TOP GREASE FIRE:

1

What to Do In The Event Of a Range Top Grease Fire

• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.

• NEVER PICK UP A BURNING PAN – You May Get Burned.

• DO NOT USE WATER, including wet dishcloths or towels – a violent steam blast will result.

• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.

What to Do If You Smell Gas

-

Extinguish any open flame.

-

Do not try to turn on the lights or any type of appliance.

-

Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.

CAUTION

1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.

2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.

3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.

4) Activating any switch on may cause ignition or an explosion.

5) Due to the size and weight of this hood, two people installation is recommended.

ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

2

COMPONENTS OF PACKAGE

RANGE HOOD BOX

Extension Duct Cover Box

(Must keep all material for returns or refunds)

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Oil Tunnel
{E} Baffle Filter x 2 (30” & 36”)

x 3 (42” & 48”)
{F} Spacer
{G} 8” Round Exhaust Plate

(42” & 48” only)

{H} Screws Package
{I} Hood-Mounting Bracket
{J} Screws Package
{K} Duct Cover (Model No. RA02DC-1)
{L} Wire Cap
{M} Screws Package

{A}

{B} {C}

{D} {E}

{F} {G}

{H}

{I} {J}

{K} {L}

Wire caps (3)

{M}

M4 x 1-1/2” (4)

(Included in RAX95 SQB-DC24-1 Only)

{N} Extension Duct Cover

(Model No. RA02DC-24-1)

{O} Duct Cover Mounting Bracket
{P} Screws Package

{N} {O}

{P}

-

FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR
CONTACT KOBE RANGE HOODS AT [phone].

M4 x 1-1/2” (2)

3

INSTALLATION

TABLE

PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING

Calculation before Installation

To calculate installation, please refer to TABLE 1. (All calculation in inches.)

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36”)

C =

Preferred Height of Counter Top to Hood

Bottom
30” & 36” Hood (Recommended 27” to 30”)
42” & 48” Hood (Recommended 30” to 36”)

[(A – B] – (D + E)]

D = Height of Hood
E = Height of Duct Cover

SAFETY WARNING

HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF IT IS
NECESSARY TO REMOVE ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD

MAY OCCUR.

4

Preparation before Installation

NOTE: TO AVOID DAMAGE TO YOUR HOOD,

PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.

 Decide the location of the venting pipe from the

hood to the outside. (Figure 1)

 A straight, short venting run will allow the hood

to perform more efficiently.

 Try to avoid as many transitions, elbows, and

long run as possible. This may reduce the
performance of the hood.

 Temporarily wire the hood to test for proper

operation before installing

 Important: Peel protective film off the hood

and the duct cover (if any).

 If necessary, prepare back wall frame with cross

framing lumber for secure installation. Refer to
Table 1 and measurements on Page 12 to
decide the level of the lumber. (Figure 2)

 Loosen hood-mounting brackets at the back of

the hood, adjust brackets and tighten screws.

 If necessary, remove the rubber stand on the

back of the hood. (Figure 3)

Figure 1

Figure 2

Figure 3

5

Hood Installation

Wiring to Power Supply

CAUTION: If required to move the cooking

range to install the hood, turn off the power
on an electric range at the main electrical
box. SHUT OFF THE GAS BEFORE
MOVING A GAS RANGE.

1. Using references in Table 1 and measurements
on Page 12, mark the leveling locations point for
hood-mounting bracket on the wall.

2. Secure two mounting screws (provided) to the
wall, leaving an 1/8” space from the wall.

3. Align the hood-mounting bracket to the
mounting screws on the wall and hang hood into
place.

4. Secure and tighten the mounting screws.

CAUTION: MAKE SURE HOOD IS SECURE

BEFORE RELEASING.

SAFETY WARNING

RISK OF ELECTRICAL SHOCK. THIS RANGE
HOOD MUST BE PROPERLY GROUNDED.
MAKE SURE THIS IS DONE BY SPECIALIZED
ELECTRICIAN IN ACCORDANCE WITH ALL
APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

5. Connect the electrical wires.

-

Connect three wires (black, white and green)
to house wires and cap with wire connectors.
Connect according to color: black to black,
white to white, and green to green as shown
on Figure 4.

-

If necessary to hide the electrical wire
connections, push wires back into the wiring
box. Access the wire connections
underneath the hood. To prevent any
damage, make sure wires do not slip
between motor or any moving parts.

Figure 4

Figure 5

Figure 6

6

Duct Cover Installation

Install Accessories

Final Assembly

6. Use 6” round steel pipe for 30” and 36” models
or 8” round steel pipe for 42” and 48” models
(follow building codes in your area) to connect
the exhaust on the hood to the ductwork above.
Use duct tape to make all joints secure and air
tight. Refer Figure 5.

7. Use four 4mm x 8mm screws (included) to attach
duct cover to hood. Refer to Figure 6.

8. Attach oil tunnel. Refer to Figure 7.

9. Refer to Figure 8.  Slide the baffle filter into
the hood.  Push the baffle filter upward. 
Slide forward.  Pull downward.  Fit into
place.

10. Repeat until all baffle filters and spacers are
resting against oil tunnel. Refer to Figure 8.

11. Turn power ON in control panel. Check all lights
and fan operation.

12. Make sure to leave this manual for the
homeowner.

Figure 7

Figure 8

7

OPERATION INSTRUCTIONS

This KOBE hood is equipped with two rotary controls with powerful centrifugal squirrel cage, baffle filters,
and bright LED lights.

The two rotary controls are Light Control & Speed Control. Refer to Figure 9.

Figure 9

Note: For best results, turn hood to QuietMode™ prior to preparation or cooking to establish

airflow in the kitchen. Adjust speed as needed.

•

Rotate the Speed Control clockwise to cycle from QuietMode, Low, High, and off;
and rotate counterclockwise to cycle from High, Low, QuietMode, and off

•

Rotate the Light Control clockwise to turn on the light.

8

MAINTENANCE

For the optimal level of operation, clean the range hood surface and baffles regularly.

To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.

*** Regular care will help preserve its fine appearance.

1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.

2. If hood looks splotchy (stainless steel hood), use an orange base cleaner to clean the surface of

the hood. Avoid cleaner to get on the control switches. Only spread a light coating over the
surface of the hood and leave on for a few minutes (do not leave on too long or this may cause
damage to hood finish). Use soft towel to wipe off the cleaning solution, gently rubs any stubborn
spots. Use a slightly damp towel to get rid of any cleaning solution. Use dry soft towel to dry the
hood.

3. To bring the glow back into a stainless steel finish, use a stainless steel cleaner.

4. DO NOT allow deposits to remain for long periods of time.

5. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface

causing rust.

6. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact

with stainless steel for extended periods. Many of these compounds contain chemicals, which
may be harmful. Rinse with water after exposure and wipe dry with a clean cloth.

To Clean Baffle Filters & Oil Tunnel
CAUTION: DRAIN BAFFLE FILTERS AND OIL TUNNEL BEFORE OIL WILL OVERFLOW.

1. Remove the baffle filters and oil tunnel.

2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.

(Note: Baffle Filters are top rack dishwasher safe.)

9

SPECIFICATIONS

RA

X95

Series

MODEL / SIZE

COLOR

CONSUMPTION / AMPERE

VOLTAGE

NUMBER OF

BLOWER

DESIGN

FAN TYPE: CENTRIFUGAL

EXHAUST

CONTROLS

LIGHTS

HOOD DIMENSION

RAX9530SQB

-

1 / RAX

9530SQB

-DC-

1 / RAX9530SQB

-

DC24

-1

DUCT COVER DIMENSION

RA02DC

-

1

OPTIONAL ACCESSORIES

1) Model No. SSP30

RAX9530SQB-1 or RAX9530SQB-DC-1 / 30” / Single Blower
RAX9536SQB-1 or RAX9536SQB-DC-1 / 36” / Single Blower
RAX9542SQB-1 or RAX9542SQB-DC-1 / 42” / Dual Blowers
RAX9548SQB-1 or RAX9548SQB-DC-1 / 48” / Dual Blowers

RAX9530SQB-DC24-1 / 30” / Single Blower
RAX9536SQB-DC24-1 / 36” / Single Blower
RAX9542SQB-DC24-1 / 42” / Dual Blowers
RAX9548SQB-DC24-1 / 48” / Dual Blowers

Commercial Grade Stainless Steel
RAX9530SQB-1 or RAX9530SQB-DC-1 – 320W / 2.86A

RAX9536SQB-1 or RAX9536SQB-DC-1 – 320W / 2.86A
RAX9542SQB-1 or RAX9542SQB-DC-1 – 350W / 3A
RAX9548SQB-1 or RAX9548SQB-DC-1 – 350W / 3A

RAX9530SQB-DC24-1 – 320W / 2.86A
RAX9536SQB-DC24-1 – 320W / 2.86A
RAX9542SQB-DC24-1 – 350W / 3A
RAX9548SQB-DC24-1 – 350W / 3A

(W x D x H)

120V 60Hz
1 – 30”, 36”

2 – 42”, 48”
18-Gauge Seamless / Satin Finish

Squirrel Cage
Top 6” Round – 30”, 36”

Top 8” Round – 42”, 48”
Rotary Switch

3-Watt LED x 2 – 30”, 36”
3-Watt LED x 3 – 42”, 48”

29-3/4” x 24” x 18”

RAX9536SQB-1 / RAX9536SQB-DC-1 / RAX9536SQB-DC24-1

35-3/4” x 24” x 18”

RAX9542SQB-1 / RAX9542SQB-DC-1 / RAX9542SQB-DC24-1

41-3/4” x 24” x 18”

RAX9548SQB-1 / RAX9548SQB-DC-1 / RAX9548SQB-DC24-1

47-3/4” x 24” x 18”

(W x D x H)

(W x D x H)

15” x 12” x 12”

RA02DC-24-1 15” x 12” x 24”

30” Stainless Steel Back Panel (30” x 1/10” x 32”)

2) Model No. SSP36

36” Stainless Steel Back Panel (36” x 1/10” x 32”)

10

RAX9530SQB

-1

RAX9536SQB

-1

RAX9542SQB

-1

RAX9548SQB

-1

SPEED

Low High

SINGLE BLOWER

RAX9530SQ

B-DC-1

Air

Capacity (cfm)

Sone

*

DUAL

BLOWER

S

RAX9542SQB

-DC-1

Air

Capacity (cfm)

Sone

*

HOOD WEIGHT (lbs)

QuietMode

300 580 760

RAX9536SQB-DC-1
RAX9530SQB-DC24-1
RAX9536SQB-DC24-1

RAX9548SQB-DC-1
RAX9542SQB-DC24-1
RAX9548SQB-DC24-1

*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

1.8 4.7 5.4

450 800 1200

2.5 6.0 8.0

Net Gross

61.0 68.0

63.5 73.0

78.5 90.5

83.8 98.1

11

MEASUREMENTS & DIAGRAMS

MODEL NO.:

RAX9530SQB

-

1 or RAX9530SQB

-DC-

1 (30”)

RAX9536SQB

-

1 or RAX9536SQB

-DC-

1 (36”)

RAX9542SQB

-

1 or RAX9542SQB

-DC-

1 (42”)

RAX9548SQB

-

1 or RAX9548SQB

-DC-

1 (48”)

Duct Cover for RAX95 SQB

-DC24

-

1 Series Baffle Filter for RAX95 Series

 All measurements in ( ) are millimeters.
 All inch measurements are converted from millimeters. Inch measurements are estimated.

12

PART LIST

MODEL NO.:

RAX9530SQB

-

1 or RAX9530SQB

-DC-

1 and RAX9530SQB

-

DC24

-

1 (30

”)

RAX9536SQB-1 or RAX9536SQB-DC-1 and RAX9536SQB-DC24-1 (36”)
RAX9542SQB-1 or RAX9542SQB-DC-1 and RAX9542SQB-DC24-1 (42”)
RAX9548SQB-1 or RAX9548SQB-DC-1 and RAX9548SQB-DC24-1 (48”)

NO. DESCRIPTION MODEL /SIZE PART NO.

6” Round Plastic Exhaust RAX9530SQB-1/RAX9536SQB-1

1

8” Round Exhaust Plate RAX9542SQB-1/RAX9548SQB-1

2

Duct Cover RA02DC-1

3

LED Light (3W)

4

Valve Stem (Light)

4A

Valve Stem (On / Off)

5

Knob
Metal Oil Tunnel RAX9530SQB-1
Metal Oil Tunnel RAX9536SQB-1

6

Metal Oil Tunnel RAX9542SQB-1
Metal Oil Tunnel RAX9548SQB-1

RAX9530SQB-1

7

Light Panel

8

Motor
Capacitor x 1PCS RAX9530SQB-1/RAX9536SQB-1

9

Capacitor x 2PCS RAX9542SQB-1/RAX9548SQB-1

10

LED Driver

11

Capacitor Panel

12

Baffle Filter
Stainless Steel Spacer
Stainless Steel Spacer

13

Stainless Steel Spacer
Stainless Steel Spacer

{1-5/16”(33)x14-3/8” (365)}
{4-5/16”(109)x14-3/8”(365)}
{15-16” (23)x14-3/8” (365)}
{3-7/8” (98)x14-3/8” (365)}

RAX9536SQB-1
RAX9542SQB-1
RAX9548SQB-1
RAX9530SQB-1/RAX9536SQB-1
RAX9542SQB-1/RAX9548SQB-1

RAX9530SQB-1
RAX9536SQB-1
RAX9542SQB-1
RAX9548SQB-1

RAX9530SQB-1

RAX9536SQB-1

RAX9542SQB-1

RAX9548SQB-1

L1-0505-0003
L1-0505-0004
12-0200-012-61
L1-0403-0301
L1-0405-0404-B
L1-0405-0402-A
L1-0405-0400-A
B101-9130-14A
B101-9136-14A
B101-9142-14A
B101-9148-14A
B101-9530-06
B101-9536-06
B101-9542-06
B101-9548-06
L1-0302-0120-802RO
L1-0302-0120-802-RE
L1-0401-0120-24
L1-0401-0120-24
L1-0402-D001
L1-0201-9530
L1-0201-9536
L1-0201-9542
L1-0203-9548
L1-0214-0191
B101-9130-15
B101-9136-15
B101-9142-15
B101-9148-15

13

MODEL NO.:

RAX9530SQB

-

1 or RAX

9530SQB

-DC-

1 and RAX9530SQB

-

DC24

-

1 (30”)

RAX9536SQB-1 or RAX9536SQB-DC-1 and RAX9536SQB-DC24-1 (36”)

14

MODEL NO.:

RAX9542SQB

-

1 or RAX9542SQB

-DC-

1 and RAX9542SQB

-

DC24

-

1 (42”)

RAX9548SQB-1 or RAX9548SQB-DC-1 and RAX9548SQB-DC24-1 (48”)

15

CIRCUIT DIAGRAM

MODEL NO.:

RAX9530SQB

-

1 or RAX9530SQB

-DC-

1 and RAX9530SQB

-

DC24

-

1 (30”)

MODEL NO.:

RAX9542SQB

-

1 or RAX9542SQB

-DC-

1 and RAX9542SQB

-

DC24

-

1 (42”)

RAX9536SQB-1 or RAX9536SQB-DC-1 and RAX9536SQB-DC24-1 (36”)

RAX9548SQB-1 or RAX9548SQB-DC-1 and RAX9548SQB-DC24-1 (48”)

16

TROUBLE SHOOTING

Issue

Possible Cause

Solution

After
Installation,
both motors
and lights
are not
working.

Lights are
working, but
motor(s) is
not.

The range
hood is
vibrating.

The motor is
working, but
the lights are
not working.

The range
hood is not
venting out
correctly.

The power is not on. Make sure the circuit breaker and the unit’s

power is ON. Use a voltage meter to check
the power supply.

The wire connection is not

Check and tighten wire connection.
secure.
The control panel is defective. Replace the control panel.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel is defective. Replace the control panel.

The blower system is not secure. Tighten the turbine impeller/squirrel cage

and air chamber.
The squirrel cage is not

Replace the squirrel cage.
balanced.
Hood is not secured in place. Check the installation of hood, tighten the

mounting bracket.
LED Light(s) is defective.

Replace the LED light.
The light wiring(s) is loose.
Light transformer is defective.

Check wire continuity from light transformer

to LED light housing(s).

Check power input and power output on the

light transformer. If it’s needed, replace the

light transformer.
The control panel is defective. Replace the control panel.
The range hood is installed
outside of the manufacture
recommended clearance.

There is no make-up air inside
the house.

Adjust the clearance between the range

hoods and cook top to 27” to 30”. For Island

range hood, the clearance between the

range hoods and cook top is 30” to 36”.

Open the window to enhance the

performance of the range hood by creating

a sufficient make-up air.
Obstacle blocking the pipe work. Remove all obstacles from the duct work.

The pipe size is smaller than the
suggested pipe size.

Cold air is
coming into
the home.

The pipe connection is not
properly sealed.
The damper is not properly
installed or is missing from the
installation.
The damper is not installed. By installing the damper, it will help to

Change the ducting according to the

manufacture suggestion.

Check the pipe installation.

Check the damper installation.

eliminate air backflow.

17

WARRANTY

WARRANTY CERTIFICATE

KOBE Range Hoods (referred to herein as “we” or “us”) warrants to the original purchaser (referred to
herein as “you” or “your”) all products manufactured or supplied by us to be free from defect in
workmanship and materials as follows:

TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM / BRILLIA
SERIES:

For two years from the date of your original invoice from a KOBE authorized dealer, we will, at our sole
discretion, choose to repair or replace the product free of charge that failed due to manufacturing defects.

It is your sole responsibility to ensure the product is readily accessible for the service technician to
perform repairs. The service technician will not, under any circumstance, remove, alter or modify

any fixture built around and/or connected to the product to gain access to perform repairs.

During the two-year Limited Warranty period, additional charges may apply which include but are not
limited to:

• Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area

• Parts shipping expenses

• Un-installation of defective product and Installation of replacement product

Warranty Exclusions:

This warranty does not cover, including but not limited to the following:

a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use, outdoor

use and multi-family use.

h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement

product.

18

If we determine that the warranty exclusions listed above apply or if you fail to provide all necessary
documentation for warranty service, you will be responsible for all expenses associated with the
requested service, including parts, labor, shipping, travelling and any other expense related to the service
request.

To qualify for warranty service, you must:

1. Have the ORIGINAL proof of purchase

2. Be the ORIGINAL purchaser of the product

3. Have the model number

4. Have the serial number

5. Have a description of the nature of any defect in the product or part

TO REQUEST WARRANTY SERVICE, PLEASE CONTACT THE KOBE RANGE HOODS
SERVICE CENTER:

KOBE SERVICE CENTER (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
E-mail: [e-mail]

For service in Canada and to report a problem, please contact:
Tel: [phone]
Email: [e-mail]

19

WARRANTY INFORMATION FORM

Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.

1. Date of purchase :

2. Model No. :

3. Serial No. :

For warranty service or spare parts purchase contact:

KOBE Service Center (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
Email: [e-mail]

For service in Canada and to report a problem, please contact:

Tel: [phone]
Email: [e-mail]

Your notes:

20

KOBE Range Hoods

11775 Clark Street

Arcadia, CA 91006 USA

www.koberangehoods.com

This KOBE hood is made for use in the USA and CANADA only. We do not
recommend using this hood overseas as the power supply may not be compatible
and may violate the electrical code of that country. Using a KOBE

is at your own risk and will void your warranty.

hood overseas

Cette hotte KOBE est fabriquée pour usage aux États-Unis et au Canada seulement.
Il n’est pas recommandé d’utiliser cette hotte à l’étranger puisque l’alimentation
électrique pourrait ne pas être compatible et enfreindre le code de l’électricité de ce
pays.

garantie sera annulée.

L’usage de la hotte KOBE à l’étranger est à votre propre risque et la

Esta campana de extracción KOBE ha sido fabricada para ser utilizada únicamente
en EE.UU. y CANADÁ. No recomendamos la utilización de esta campana en el
extranjero debido a que la fuente de energía podría no ser compatible y podría violar
el código eléctrico de dicho país.

a su propio riesgo y anulará la garantía.

Utilizar una campana KOBE en el extranjero será

VER. 160501
Information subject to change without notice.