Kobe CHX3836SQBDWM3, CHX3830SQBDWM3 User Manual

Brillia Series

Model No.:

KOBE Range Hoods

Under Cabinet:

CHX3830SQBD-3 (30”)
CHX3836SQBD-3 (36”)

Wall Mount:

CHX3830SQBD-WM-3 (30”)
CHX3836SQBD-WM-3 (36”)

INSTALLATION INSTRUCTIONS

AND OPERATION MANUAL

IMPORTANT

READ THIS FIRST

READ BEFORE INSTALLATION

1. Carefully check all contents of packages.

2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.

3. Have a certified contractor/electrician test the unit before installation.

IF THERE IS ANY PROBLEM:

1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL

PACKAGING MATERIAL.

2. Have your original invoice as proof of purchase and product serial
number ready.

3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.

4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to

[e-mail] .

NO RETURN, NO REFUND, NO EXCHANGE IF:

1. PRODUCT HAS BEEN INSTALLED

2. KNOCK-OUT HOLES HAVE BEEN PUNCTURED

3. MISSING ORIGINAL PACKAGING MATERIAL
AND/OR PARTS

[ENGLISH]

- READ AND SAVE THESE INSTRUCTIONS -

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS .................................................................................... 1

COMPONENTS OF PACKAGE.................................................................................................. 3

INSTALLATION .......................................................................................................................... 4

OPERATING INSTRUCTIONS..................................................................................................10

MAINTENANCE ........................................................................................................................11

SPECIFICATIONS ....................................................................................................................12

MEASUREMENTS & DIAGRAMS .............................................................................................13

PARTS LIST ..............................................................................................................................15

CIRCUIT DIAGRAM ..................................................................................................................17

TROUBLE SHOOTING .............................................................................................................18

WARRANTY .............................................................................................................................19

WARRANTY INFORMATION FORM .........................................................................................21

- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -

ALL W I RING M UST B E DONE BY A P RO F E S SI O N A L AN D I N

AC C O R D A N CE W I T H N AT I O NA L A ND LO C AL EL E CT R I C A L C O D E S

2

IMPORTANT SAFETY INSTRUCTIONS

- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,

OBSERVE THE FOLLOWING:

1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.

2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.

3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE

PANEL.

b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,

make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.

NOTE - This warranty is void without an authorized agent’s receipt or if unit is

damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.

- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.

WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE

TOP GREASE FIRE:

1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.

2. Always turn hood ON when cooking.

3. Use high settings on cooking range ONLY when necessary.

4. Do not leave cooking range unattended when cooking.

5. Always use cookware and utensils appropriate for the type and amount of food prepared.

6. Use this unit only in the manner intended by the manufacturer.

7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.

8. Clean ventilating fan frequently.

1

What to Do In The Event Of a Range Top Grease Fire

• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.

• NEVER PICK UP A BURNING PAN – You May Get Burned.

• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.

• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.

What to Do If You Smell Gas

-

Extinguish any open flame.

-

Do not try to turn on the lights or any type of appliance.

-

Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.

CAUTION

1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.

2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.

3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.

4) Activating any switch on may cause ignition or an explosion.

5) Due to the size and weight of this hood, installation by 2 persons is recommended.

ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

2

MODEL NO.:

For Under Cabinet Application

For Wall Mount Application

Duct Cover Box

2 PCS

4 x 6mm

(4

PCS)

COMPONENTS OF PACKAGE

(Must keep all material for returns or refunds)

CHX3830SQBD-3 (30”) CHX3830SQBD-WM-3 (30”)
CHX3836SQBD-3 (36”) CHX3836SQBD-WM-3 (36”)

Range Hood Box

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filters x 2 (30” hood)
x 3 (36” hood)
{E} Stainless Steel Spacer x 2 (30” hood)
{F} Charcoal Filter set x 2

{A}

{B} {C}

{D} {E}

Knob attached
to baffle filter

{F}

Spacer attached
to hood (30” only)

(Included in Wall Mount Hood ONLY)

CH1120DC-1

{G} Adjustable Duct Cover
{H} Screws Package
{I} Hood-Mounting Bracket
{J} Duct Cover Support x 2
{K} Duct Cover-Mounting Bracket

{G}

{H} {I}

3/16” x 3/8” (6 PCS)

{J}

{K}

 FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR

CONTACT KOBE RANGE HOODS AT [phone].

3

TABLE 1

TABLE 2

INSTALLATION

PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING

Calculation before Installation

To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches.)

- FOR UNDER THE CABINET -

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top

(Standard: 36")

C = Preferred Height of Counter Top to

Hood Bottom (Minimum 26" to 30")

D = Height of Hood
E = Height of the Cabinet

- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top

(Standard: 36")

C = Preferred Height of Counter Top

to Hood Bottom (Minimum
26" to 30")

D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

4

SAFETY WARNING

HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY

OCCUR.

Installation Contents

UNDER THE CABINET
WALL MOUNT

6
8

5

MODEL NO.:

CHX3830SQBD

-

3 (30”)

Preparation before Installation

Hood Installation

UNDER CABINET INSTALLATION

CHX3836SQBD-3 (36”)

- Temporarily wire the hood to test for proper

operation before installing. If the hood
does not operate, check the circuit
breaker or house fuse. If the hood is still
not working, disconnect power supply and
check the continuity of all wire
connections.

- Peel protective film off the hood (if any).

- For installing under the cabinet with

recessed bottom, attach 4-inch wide wood
filler strips (not included) on each side.
(Figure 1)

- Using reference on Page 13 to measure and

create access opening for electrical wires
and exhaust under the cabinet.

CAUTION

is necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS
BEFORE MOVING A GAS RANGE. And use
a protective covering to protect cooktop
and/or countertop from damage.

1. Remove the bottom casing or baffle
filters/stainless steel spacers if necessary;
arrange the electrical wires to run through
the 1” diameter hole on the top or the rear of
the hood.

2. Using references on Table 1 and
measurements on page 13, center the hood
in place beneath the cabinet and flush with
the front of the cabinet.

3. Draw electrical wires through cabinet
access opening.

4. Use electrical drill to remove the knockout
holes on top of the range hood.

5. Place screw (not provided) into the exact
center of each knockout hole. Make sure all
screws are in place before tightening
screws.

CAUTION

SECURE BEFORE RELEASING.

: If moving the cooking range

: MAKE SURE THE HOOD IS

Figure 1

6

Install Accessories

Final Installation

Wiring to Power Supply

CAUTION

is necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS BEFORE
MOVING A GAS RANGE. RISK OF
ELECTRICAL SHOCK.

THIS RANGE HOOD MUST BE
PROPERLY GROUNDED. MAKE SURE THIS
IS DONE BY QUALIFIED ELECTRICIAN IN
ACCORDANCE WITH ALL APPLICABLE
NATIONAL AND LOCAL ELECTRICAL
CODES. BEFORE CONNECTING WIRES,
SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT
POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

- If hood is operating normally, connect

three wires (black, white and green) to
house wires and cap with wire connectors.

- Store wires in the wiring box.

6. Place baffle filters & spacers underneath the

hood. (Figure 2)

7. Turn power ON in control panel. Check all

lights and fan operation.

8. Make sure to leave this manual for the

homeowner.

: If moving the cooking range

Figure 2

7

MODEL NO.:

CHX3830SQBD

-WM-

3 (30”)

Preparation before Installation

Hood Installation

WALL MOUNT INSTALLATION

***This installation requires to have Duct Cover Model No. CH1120DC-1

CHX3836SQBD-WM-3 (36”)

- Temporarily wire the hood to test for proper

operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.

- Peel protective film off the hood (if any).

- If necessary, prepare back wall frame with cross

framing lumber for secure installation. Using
references on Table 2 and measurements on
page 13-14, decide the level of the lumber.
Refer to Figure 3.

CAUTION

necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from
damage.

1. Secure Hood-Mounting Bracket {K} and two

Duct Cover Support {L} on top of the hood with
eight pre-attached screws. Use four 3/16” x 3/8”
screws {J} for Hood-Mounting Bracket {K}.
(Figure 4)

2. Using references on Table 2 and

measurements on page 13-14, mark the
leveling point of the hood. Position two
mounting screws (not provided) on the wall,
leaving 1/8” away from the wall as shown in
Figure 5.

3. Align Hood-Mounting Bracket {K} to the two

screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.

CAUTION

SECURE BEFORE RELEASING

: If moving the cooking range is

: MAKE SURE HOOD IS

8

Figure 3

Figure 4

Figure 5

Mounting Screws

Duct Cover Installation

Install Accessories (For Baffle Filter

models)

Final Installation

Wiring to Power Supply

CAUTION

necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.

THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

4. If hood is operating normally, connect three

wires (black, white and green) to house wires

and cap with wire connectors.

5. Store wires in the wiring box.

6. Mark the position of the Duct Cover-Mounting

Bracket {M}. Use reference E from Table 2 and

measurements on page 13-14. Attach and

secure Duct Cover-Mounting Bracket {M} with

two screws (not provided). (Figure 6) NOTE:

Inner duct cover will cover the duct cover-

mounting bracket.

7. Position the entire duct cover up onto the hood.

8. Secure the inner duct cover with two (3/16” x

3/8”) screws {J} to the duct cover-mounting

bracket. Shown in Figure 7.

9. Fasten outer duct cover to Duct Cover Support

{L} with four (4 x 6 mm) screws {J}.

10. Place baffle filters & spacers underneath the

hood. (Figure 8)

11. Turn power ON in control panel. Check all lights

and fan operation.

Make sure to leave this manual for the

homeowner.

: If moving the cooking range is

Figure 6

Figure 7

Figure 8

Attach Together

9

OPERATING INSTRUCTIONS

Note: For best results, turn fan on prior to any preparation or cooking and keep fans running
while cooking. Adjust speed as needed.

To operate the fan function

• Press button to choose from speed.

o Q = QuietMode™ speed
o L = Low speed
o H = High speed

• Press “OFF” to turn fan off.

To operate the light function

• Press the Light Control to turn lights on and off.

10

MAINTENANCE

For optimal performance, clean the range hood surface and baffles regularly.

To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.

*** Regular care will help preserve its fine appearance.

1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.

2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the
surface of the hood. Avoid getting cleaning solution onto or into the control panel. Follow
directions of the stainless steel cleaner. Caution: Do not leave on too long as this may
cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently
rub off any stubborn spots. Use dry soft towel to dry the hood.

3. DO NOT allow deposits to accumulate or remain on the hood.

4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the
surface and cause rusting.

5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain
in contact with stainless steel for extended periods. Many of these compounds contain
chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a
clean lint free cloth.

For Baffle Filter models only: to Clean Baffle Filter/Oil Tunnel
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL REGULARLY

TO PREVENT OVERFLOW.

1. Remove all the baffle filters, spacers and oil tunnel.

2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.

CAUTION: SHARP EDGES

(Note: Baffle Filters are top rack dishwasher safe.)

11

MODEL / SIZE

COLOR

CONSUMPTION / AMPERE

NUMBER OF BLOWER

DESIGN

BLOWER TYPE

EXHAUST

CONTROLS

LIGHTS

HOOD DIMENSION

OPTIONAL ACCESSORIES

1)

Two

-

Piece

Adjustable Duct Cover

(Included in Wall Mount Hood)

SPEED

QuietMode™

Low High

Air Capacity (cfm)

Sone* (dB)

SPECIFICATIONS

(W x D x H)

For Under Cabinet Application For Wall Mount Application

CHX3830SQBD-3 (30”) CHX3830SQBD-WM-3 (30”)
CHX3836SQBD-3 (36”) CHX3836SQBD-WM-3 (36”)

18-Gauge Commercial Grade Stainless Steel
232W / 2.21A

2
Seamless / Satin Finish

Twin Vertical Turbine Impeller
Ductless

Mechanical Push Button
3-watt LED light x 2

CHX3830SQBD-3 and CHX3830SQBD-WM-3 29-3/4" x 21-11/16" x 5-7/8"
CHX3836SQBD-3 and CHX3836SQBD-WM-3 35-3/4" x 21-11/16" x 5-7/8"

(W x D x H)

HOOD WEIGHT (lbs)

(CH1120DC-1) 11-13/16" x 10-7/16" x (22” ~ 41")

2) 30" Stainless Steel Back Panel
(SSP30) 30" x 1/10" x 32"

3) 36" Stainless Steel Back Panel

(SSP36) 36" x 1/10" x 32"
Net Gross

CH3830SQD-2 (30”) 37.5 42.0
CH3836SQD-2 (36”) 40.0 46.0

150 280 400

1.2 3.0 5.0

*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

12

MODEL NO.:

CHX3830SQBD

-

3 (30”)

MODEL NO.:

CHX3830SQBD

-WM-

3 (30”)

MEASUREMENTS & DIAGRAMS

***All inch measurements are converted from millimeters. Inch measurements are estimated.
***All measurements in ( ) are millimeters.

-FOR UNDER THE CABINET-

CHX3836SQBD-3 (36”)

30" = Knockout Holes "A"
36" = Knockout Holes "B"

- FOR WALL MOUNT (DUCT COVER IS INCLUDED) -

CHX3836SQBD-WM-3 (36”)

13

***Hood-Mounting Bracket ***Duct Cover-Mounting Bracket

***Duct Cover Support

14

NO. DESCRIPTION

MODEL /SIZE

PART NO.

PART LIST

MODEL NO.: CHX3830SQBD-3 and CHX3830SQBD-WM-3 (30”)

CHX3836SQBD-3 and CHX3836SQBD-WM-3 (36”)

1

LED Light (3W)

2

Capacitor Support

3

Control Panel Support

4

Control Switch

5

Capacitor x 1PCS

6

Motor (A)

7

Motor (B)

8

Turbine Impeller ( A)

9

Turbine Impeller ( B)

10

Plastic Oil Tunnel

11

Safety Screen

12

Charcoal Filter

13

Safety Screen Screws

14

LED Light Driver

L1-0403-0301
L1-0201-3830D
L1-0207-1630
L1-0405-0301
L1-0401-0120-03
L1-0301-0120-103A
L1-0301-0120-103B
L1-0251-0737-A
L1-0251-0737-B
L1-0502-0102
L1-0603-0301
L1-0603-0302

L1-0705-0001

L1-0402-D001

Duct Cover (Included in CHX38 SQBD-WM-3 Series ONLY)

15

Baffle Filter

16

Stainless Steel Spacer{2-13/16”(71)x14-3/4”(375)} CHX3830SQBD-3

NO. DESCRIPTION MODEL /SIZE PART NO.

01
02
03
04
05
06

Hood Mounting Bracket
Screws (3/16”x3/8”)

Duct Cover -Mounting Bracket
Duct Cover CH1120DC-1
Duct Cover Support
Screws (TS 4 x 6mm)

L1-0214-0122

B101-2230-15

L1-0221-1630
L1-0707-0002
L1-0208-1630
12-16300-61
L1-0203-0390
L1-0708-0002

15

MODEL NO.:

CHX3830SQBD

-WM-3 and CHX3830SQBD

-WM-3 (30”)

CHX3836SQBD-WM-3 and CHX3836SQBD-WM-3 (36”)

16

MODEL NO.:

CHX3830SQBD

-

3 and CHX3830SQBD

-WM-

3 (30”)

CIRCUIT DIAGRAM

CHX3836SQBD-3 and CHX3836SQBD-WM-3 (36”)

17

Issue

Possible Cause

Solution

TROUBLE SHOOTING

After
Installation,
both motors
and lights are
not working.

Lights are
working, but
motor(s) is not.

The range
hood is
vibrating.

The motor is
working, but
the lights are
not working.

The range
hood is not
venting out
correctly.

Cold air is
coming into the
home.

The power is not on. Make sure the circuit breaker and the unit’s

The wire connection is not secure. Check and tighten wire connection.
The control panel and processor board
wiring are disconnected.
The control panel and processor board
is defective.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel or processor board is
defective.
The blower system is not secure.

The turbine impeller/squirrel cage is
not balanced.
Hood is not secured in place. Check the installation of hood, tighten the

LED light fixture(s) is defective.
The light wiring(s) is loose.

The control panel or processor board is
defective.

The range hood is installed outside of
the manufacture recommended
clearance.

There is no make-up air inside the
house.

Obstacle blocking the pipe work.
The pipe size is smaller than the

suggested pipe size.
The pipe connection is not properly
sealed.
The damper is not properly installed or
is missing from the installation.
The damper is not installed. Installing the damper will help eliminate air

power is ON. Use a voltage meter to check the
power supply.

Check wire continuity from control panel to
processor board.
Replace the control panel or processor board.

Replace the control panel or processing board.
Tighten the turbine impeller/squirrel cage and air

chamber.
Replace the turbine impeller/squirrel cage.

mounting bracket.
Replace LED light fixture(s)

Check wire continuity from processor board to
light transformer to LED light fixture(s).

Replace the control panel or processing board.

Adjust the clearance between the range hoods
and cook top to 26” to 30”. For Island range
hood, the clearance between the range hoods
and cook top is 30” to 36”.
Open the window to enhance the performance
of the range hood by creating a sufficient make­up air.
Remove all obstacles from the duct work.

Change the ducting according to the
manufacture suggestion.
Check the pipe installation.

Check the damper installation.

backflow.

18

WARRANTY

WARRANTY CERTIFICATE

KOBE Range Hoods (referred to herein as “we” or “us”) warrants to the original purchaser
(referred to herein as “you” or “your”) all products manufactured or supplied by us to be free from
defect in workmanship and materials as follows:

TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM SERIES:

For two years from the date of your original invoice from a KOBE authorized dealer, we will, at
our sole discretion, choose to repair or replace the product free of charge that failed due to
manufacturing defects.

It is your sole responsibility to ensure the product is readily accessible for the service technician
to perform repairs. The service technician will not, under any circumstance, remove, alter

or modify any fixture built around and/or connected to the product to gain access to
perform repairs.

During the two-year Limited Warranty period, additional charges may apply which include but
are not limited to:

• Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area

• Parts shipping expenses

• Un-installation of defective product and Installation of replacement product

Warranty Exclusions:

This warranty does not cover, including but not limited to the following:

a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use, outdoor

use and multi-family use.

h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement

product.

19

If we determine that the warranty exclusions listed above apply or if you fail to provide all
necessary documentation for warranty service, you will be responsible for all expenses
associated with the requested service, including parts, labor, shipping, travelling and any other
expense related to the service request.

To qualify for warranty service, you must:

1. Have the ORIGINAL proof of purchase

2. Be the ORIGINAL purchaser of the product

3. Have the model number

4. Have the serial number

5. Have a description of the nature of any defect in the product or part

TO REQUEST WARRANTY SERVICE, PLEASE CONTACT THE KOBE RANGE HOODS
SERVICE CENTER:

KOBE SERVICE CENTER (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
E-mail: [e-mail]

For service in Canada and to report a problem, please contact:
Tel: [phone]
Email: [e-mail]

20

WARRANTY INFORMATION FORM

Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.

1. Date of purchase :

2. Model No. :

3. Serial No. :

For warranty service or spare parts purchase contact:

KOBE Service Center (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
Email: [e-mail]

For service in Canada and to report a problem, please
contact:

Tel: [phone]
Email: [e-mail]

Your notes:

21

This KOBE hood is made for use in the USA and CANADA only. We do not recommend

using this hood overseas as the power supply may not be compatible and may violate the

our own risk and

Unis et au Canada seulement. Il

n’est pas recommandé d’utiliser cette hotte à l’étranger puisque l’alimentation électrique

L’usage

ha sido fabricada para ser utilizada únicamente en

la utilización de esta campana en el extranjero

debido a que la fuente de energía podría no ser compatible y podría violar el código

en el extranjero será a su propio

KOBE Range Hoods

11775 Clark Street

Arcadia, CA 91006 USA

www.koberangehoods.com

electrical code of that country. Using a KOBE hood overseas is at y

will void your warranty.

Cette hotte KOBE est fabriquée pour usage aux États­pourrait ne pas être compatible et enfreindre le code de l’électricité de ce pays.

de la hotte KOBE à l’étranger est à votre propre risque et la garantie sera annulée.

Esta campana de extracción KOBE
EE.UU. y CANADÁ. No recomendamos

eléctrico de dicho país. Utilizar una campana KOBE
riesgo y anulará la garantía.

VER.160101

Information subject to change without notice.