WARRANTY INFORMATION FORM .........................................................................................21
- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
ALL W I RING M UST B E DONE BY A P RO F E S SI O N A L AN D I N
AC C O R D A N CE W I T H N AT I O NA L A ND LO C AL EL E CT R I C A L C O D E S
Page 4
IMPORTANT SAFETY INSTRUCTIONS
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING
:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,
OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,
make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl spaces or
garages.
NOTE - This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
WARNING
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.
: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
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Page 5
What to Do In The Event Of a Range Top Grease Fire
• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
-
Extinguish any open flame.
-
Do not try to turn on the lights or any type of appliance.
-
Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.
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Page 6
Duct Cover Box
2 PCS
4 x 6mm
(4
PCS)
COMPONENTS OF PACKAGE
Range Hood Box
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filters x 2 (30” hood)
x 3 (36” hood)
{E} Stainless Steel Spacer x 2 (30” hood)
{F} Charcoal Filter set x 2
{G} Wire Cap x 3
{H} Screws Package (for Under Cabinet)
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.comOR
CONTACT KOBE RANGE HOODS AT (626) 775-8880.
M4 x 3/4" (4)
M4 x 1-1/4” (4)
M4 x 1-1/2 (5)
3
Page 7
TABLE 1
TABLE 2
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches.)
- FOR UNDER THE CABINET -
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26" to 30")
D = Height of Hood
E = Height of the Cabinet
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top to
Hood Bottom (Minimum 26" to 30")
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]
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Page 8
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY
OCCUR.
Installation Contents
UNDER THE CABINET
WALL MOUNT
6
8
5
Page 9
UNDER CABINET INSTALLATION
Preparation before Installation
Hood Installation
-
Temporarily wire the hood to test for proper
operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
-
Peel protective film off the hood (if any).
-
For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. (Figure 1)
-
Using reference on Page 13 to measure and
create access opening for electrical wires and
exhaust under the cabinet.
CAUTION
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from damage.
1. Remove the bottom casing or baffle
filters/stainless steel spacers if necessary;
arrange the electrical wires to run through the 1”
diameter hole on the top or the rear of the hood.
2. Using references on Table 1 and measurements
on page 13, center the hood in place beneath the
cabinet and flush with the front of the cabinet.
3. Draw electrical wires through cabinet access
opening.
4. Use electrical drill to remove the knockout holes
on top of the range hood.
5. Place screw (provided) into the exact center of
each knockout hole. Make sure all screws are in
place before tightening screws.
CAUTION
SECURE BEFORE RELEASING.
: If moving the cooking range is
: MAKE SURE THE HOOD IS
Figure 1
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Page 10
Wiring to Power Supply
Install Accessories
Final Installation
CAUTION
: If moving the cooking range is
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
-
If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.
-
Store wires in the wiring box.
6. Place baffle filters & spacers underneath the
hood. (Figure 2)
7. Turn power ON in control panel. Check all lights
and fan operation.
8. Make sure to leave this manual for the
homeowner.
7
Figure 2
Page 11
Preparation before Installation
Hood Installation
WALL MOUNT INSTALLATION
***This installation requires to have Duct Cover Model No. CH1120DC-1
-
Temporarily wire the hood to test for proper
operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
-
Peel protective film off the hood (if any).
-
If necessary, prepare back wall frame with cross
framing lumber for secure installation. Using
references on Table 2 and measurements on
page 13-14, decide the level of the lumber.
Refer to Figure 3.
CAUTION
: If moving the cooking range is
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from
damage.
1. Secure Hood-Mounting Bracket {K} and two
Duct Cover Support {J} on top of the hood with
eight pre-attached screws. Use four 3/16” x 3/8”
screws {J} for Hood-Mounting Bracket {K}.
(Figure 4)
2. Using references on Table 2 and
measurements on page 13-14, mark the
leveling point of the hood. Position two
mounting screws (provided) on the wall, leaving
1/8” away from the wall as shown in Figure 5.
3. Align Hood-Mounting Bracket {K} to the two
screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.
CAUTION
: MAKE SURE HOOD IS
SECURE BEFORE RELEASING
Figure 3
Figure 4
Figure 5
Mounting Screws
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Page 12
Wiring to Power Supply
Duct Cover Installation
Install Accessories
Final Installation
CAUTION
necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.
4. If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.
5. Store wires in the wiring box.
6. Mark the position of the Duct Cover-Mounting
Bracket {M}. Use reference E from Table 2 and
measurements on page 13-14. Attach and
secure Duct Cover-Mounting Bracket {M} with
two screws (provided). (Figure 6) NOTE: Inner
duct cover will cover the duct cover-mounting
bracket.
7. Position the entire duct cover up onto the hood.
8. Secure the inner duct cover with two (3/16” x
3/8”) screws {J} to the duct cover-mounting
bracket. Shown in Figure 7.
9. Fasten outer duct cover to Duct Cover Support
{L} with four (4 x 6 mm) screws {J}.
10. Place baffle filters & spacers underneath the
hood. (Figure 8)
11. Turn power ON in control panel. Check all lights
and fan operation.
Make sure to leave this manual for the
homeowner.
: If moving the cooking range is
Figure 6
Figure 7
Figure 8
Attach Together
9
Page 13
OPERATING INSTRUCTIONS
Note: For best results, turn fan on prior to any preparation or cooking and keep fans running
while cooking. Adjust speed as needed.
To operate the fan function
•
Press button to choose from speed.
o Q = QuietMode™ speed
o L = Low speed
o H = High speed
•
Press “OFF” to turn fan off.
To operate the light function
•
Press the Light Control to turn lights on and off.
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MAINTENANCE
For optimal performance, clean the range hood surface and baffles regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the
surface of the hood. Avoid getting cleaning solution onto or into the control panel. Follow
directions of the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently
rub off any stubborn spots. Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the
surface and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain
in contact with stainless steel for extended periods. Many of these compounds contain
chemicals, which may be harmful. Rinse with water after exposure and wipe dry with a
clean lint free cloth.
For Baffle Filter models only: to Clean Baffle Filter/Oil Tunnel
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL REGULARLY
TO PREVENT OVERFLOW.
1. Remove all the baffle filters, spacers and oil tunnel.
2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
CAUTION: SHARP EDGES
(Note: Baffle Filters are top rack dishwasher safe.)
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MODEL / SIZE
COLOR
CONSUMPTION / AMPERE
NUMBER OF BLOWER
DESIGN
BLOWER TYPE
EXHAUST
CONTROLS
LIGHTS
HOOD DIMENSION
OPTIONAL ACCESSORIES
1)
Two
-
Piece
Adjustable Duct Cover
(Included in Wall Mount Hood)
SPEED
QuietMode™
Low High
Air Capacity (cfm)
Sone* (dB)
SPECIFICATIONS
(W x D x H)
For Under Cabinet Application For Wall Mount Application
MODEL NO.: CHX3830SQBD-3 and CHX3830SQBD-WM-3 (30”)
CHX3836SQBD-3 and CHX3836SQBD-WM-3 (36”)
NO. DESCRIPTION MODEL /SIZE PART NO.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
LED Light (3W)
Capacitor Support
Control Panel Support
Control Switch
Capacitor x 1PCS
Motor (A)
Motor (B)
Turbine Impeller ( A)
Turbine Impeller ( B)
Plastic Oil Tunnel
Safety Screen
Charcoal Filter
Safety Screen Screws
LED Light Driver
Baffle Filter
Stainless Steel Spacer {2-13/16”(71)x14-3/4”(375)} CHX3830SQBD-3
Duct Cover (Included in CHX38 SQBD-WM-3 Series ONLY)
NO. DESCRIPTION MODEL /SIZE PART NO.
01
02
03
04
05
06
Hood Mounting Bracket
Screws (3/16”x3/8”)
Duct Cover -Mounting Bracket
Duct Cover CH1120DC-1
Duct Cover Support
Screws (TS 4 x 6mm)
The power is not on. Make sure the circuit breaker and the
Installation,
both motors
and lights are
not working.
The wire connection is not secure. Check and tighten wire connection.
The control panel and processor
board wiring are disconnected.
The control panel and processor
board is defective.
Lights are
working, but
motor(s) is not.
The range
hood is
vibrating.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel or processor
board is defective.
The blower system is not secure.
The turbine impeller/squirrel cage is
not balanced.
Hood is not secured in place. Check the installation of hood, tighten
The motor is
working, but
the lights are
not working.
LED light fixture(s) is defective.
The light wiring(s) is loose.
The control panel or processor
board is defective.
The range
hood is not
venting out
correctly.
The range hood is installed outside
of the manufacture recommended
clearance.
There is no make-up air inside the
house.
Obstacle blocking the pipe work.
The pipe size is smaller than the
suggested pipe size.
Cold air is
coming into the
home.
The pipe connection is not properly
sealed.
The damper is not properly installed
or is missing from the installation.
The damper is not installed. Installing the damper will help eliminate
unit’s power is ON. Use a voltage
meter to check the power supply.
Check wire continuity from control
panel to processor board.
Replace the control panel or processor
board.
Replace the control panel or
processing board.
Tighten the turbine impeller/squirrel
cage and air chamber.
Replace the turbine impeller/squirrel
cage.
the mounting bracket.
Replace LED light fixture(s)
Check wire continuity from processor
board to light transformer to LED light
fixture(s).
Replace the control panel or
processing board.
Adjust the clearance between the
range hoods and cook top to 26” to 30”.
For Island range hood, the clearance
between the range hoods and cook top
is 30” to 36”.
Open the window to enhance the
performance of the range hood by
creating a sufficient make-up air.
Remove all obstacles from the duct
work.
Change the ducting according to the
manufacture suggestion.
Check the pipe installation.
Check the damper installation.
air backflow.
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WARRANTY
WARRANTY CERTIFICATE
In order to obtain warranty service, you must provide proof of original purchase from a
KOBE authorized Dealer. Please keep a copy of your original invoice as proof of
purchase.
ONE-YEAR LIMITED LABOR WARRANTY ON KOBE BRILLIA SERIES:
For one year from the date of your original invoice from a KOBE authorized dealer, we will repair any
parts or components free of charge that failed due to manufacturing defects. KOBE reserves the right to
replace, rather than repair the product free of charge at our sole discretion.
It is your sole responsibility to ensure the product is readily accessible for the service technician to
perform repairs. The service technician will not, under any circumstance, remove, alter or modify
any fixture built around and/or connected to the product to gain access to perform repairs.
TWO-YEAR LIMITED PARTS WARRANTY ON KOBE BRILLIA SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will provide nonconsumable replacement parts or components free of charge that failed due to manufacturing defects.
Consumable parts such as lights bulbs, filters, fuses, and oil cups are not covered by this warranty.
WHAT IS COVERED:
This warranty is valid in the United States and Canada. It is non-transferable and applies only to the
original purchaser and does not extend to subsequent owner of this product. In Hawaii, Alaska and
Canada, this warranty is limited. There may be additional shipping charges for parts and service
technician travel costs in remote areas or locations 30 miles outside of KOBE authorized service area.
WHAT IS NOT COVERED:
1. Normal wear and tear, regular service and maintenance required for the product.
2. Consumable parts such as light bulbs, filters, fuses, and oil cups.
3. Chips, scratches or dents due to abuse or misuse of the product, use of corrosive and abrasive
cleaning products.
4. Damages caused by accident, fire, flood and other Acts of God.
5. Services in remote areas or locations 30 miles outside of KOBE authorized service area.
6. Labor cost incurred in connection with the removal of range hood, and reinstallation of
replacement range hood, nor does it cover any other contingent expenses.
7. Scratches inside the hood, back of the baffle filter, and inside the duct cover.
THIS WARRANTY WILL BE VOIDED WHEN:
1. Improper installation and failure to follow installation instructions.
2. Any repair, alteration, modification not authorized by KOBE.
3. Duct alteration, modification and connection.
4. Incorrect electric current, voltage or wiring.
5. Improper usage of the product such as commercially, outdoor or other usage other than its
intended purpose which is residential indoor usage only.
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6. Product is purchased from an unauthorized KOBE dealer.
7. Product is damaged due to negligence, misuse, abuse, accident.
If we determine that the warranty exclusions listed above applies or if you fail to provide all necessary
documentation for warranty service, you will be responsible for all expenses associated with the
requested service, including parts, labor, shipping, travelling, and any other expense related to the
service request.
TO REQUEST WARRANTY SERVICE, PLEASE CONTACT KOBE RANGE HOODS SERVICE
CENTER:
From the 48 contiguous states:
Toll Free: 1-877-BUY-KOBE (289-5623)
E-Mail: customer.service@koberangehoods.com
From Alaska, Hawaii, and Canada:
TEL: 1-626-775-8880
E-Mail: customer.service@koberangehoods.com
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WARRANTY INFORMATION FORM
Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.
1. Date of purchase :
2. Model No. :
3. Serial No. :
For warranty service or spare parts purchase contact:
KOBE Service Center (USA ONLY)
Toll Free: 1-877-BUY-KOBE (289-5623)
Email: customer.service@koberangehoods.com
For service in Canada and to report a problem, please contact: