KOBE CH3836SQB-1, CH3830SQBD-1, CH3836SQBD-1, CH3830SQBD-2, CH3836SQBD-2 Installation Instructions And Operation Manual

Model No.

KOBE Brand Range Hood

CH3830SQB-1 (30”) / CH3836SQB-1 (36”)

CH3830SQBD-1 (30”) / CH3836SQBD-1 (36”)

INSTALLATION INSTRUCTIONS

AND OPERATION MANUAL

IMPORTANT

READ THIS FIRST

READ BEFORE INSTALLATION

1. Carefully check all contents of packages.

2. Thoroughly inspect the unit for any shipping damages, cosmetic
damages or defects.

3. Have a certified contractor/electrician test the unit before installation.

IF THERE IS ANY PROBLEM:

1. DO NOT INSTALL THE UNIT AND KEEP ALL ORIGINAL

PACKAGING MATERIAL.

2. Have your original invoice as proof of purchase and product serial
number ready.

3. Contact your merchant for product replacement due to shipping
damages, cosmetic damages or defects.

4. For all other issues, call 1-877-BUY-KOBE (289-5623), or e-mail to

[e-mail] .

NO RETURN, NO REFUND, NO EXCHANGE IF:

1. PRODUCTHASBEENINSTALLED

2. KNOCK‐OUTHOLESHAVEBEENPUNCTURED

3. MISSINGORIGINALPACKAGINGMATERIAL
AND/ORPARTS

[ENGLISH]

- READ AND SAVE THESE INSTRUCTIONS -

CONTENTS

IMPORTANT SAFETY INSTRUCTIONS ...................................................................................... 1

COMPONENTS OF PACKAGE .................................................................................................... 3

INSTALLATION ............................................................................................................................. 5

OPERATING INSTRUCTIONS ................................................................................................... 18

MAINTENANCE .......................................................................................................................... 21

SPECIFICA TIONS ...................................................................................................................... 22

MEASUREMENTS & DIAGRAMS .............................................................................................. 24

PARTS LIST ................................................................................................................................ 27

CIRCUIT DIAGRAM .................................................................................................................... 31

TROUBLE SHOOTING ............................................................................................................... 32

WARRANTY ................................................................................................................................ 34

WARRANTY INFORMATION FORM .......................................................................................... 36

- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -

ALL WIRING MUST BE DONE BY A PROFESSIONAL AND IN

ACCORDANCE WITH NATIONAL AND LOCAL ELECTRICAL CODES

IMPORTANT SAFETY INSTRUCTIONS

- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -

WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL INJURY,

OBSERVE THE FOLLOWING:

1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.

2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.

3) Ducted fans must be vented to the outside.
a ) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE

PANEL.

b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air properly,

make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, cra wl spaces or
garages.

N O T E - This warranty is void without an authorized agent’s receipt or if unit is

damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.

- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.

WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE

TOP GREASE FIRE:

1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.

2. Always turn hood ON when cooking.

3. Use high settings on cooking range ONLY when necessary.

4. Do not leave cooking range unattended when cooking.

5. Always use cookware and utensils appropriate for the type and amount of food prepared.

6. Use this unit only in the manner intended by the manufacturer.

7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.

8. Clean ventilating fan frequently.

1

What to Do In The Event Of a Range Top Grease Fire

• SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MA TERIAL AWA Y FROM FLAMES. If the flames do not go
out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.

• NEVER PICK UP A BURNING PAN – You May Get Burned.

• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.

• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.

What to Do If You Smell Gas

- Extinguish any open flame.

- Do not try to turn on the lights or any type of appliance.

- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and

Fire Department right away.

CAUTION

1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and vapors.

2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion and
exhausting of gases through the flue (chimney) to prevent back drafting.

3) Follow the heating equipment manufacturer’s guideline and safety standards such as those published
by the National Fire Protection Association (NFPA), and the American Society for Heating,
Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.

4) Activating any switch on may cause ignition or an explosion.

5) Due to the size and weight of this hood, installation by 2 persons is recommended.

ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which must
be recycled or disposed of according to Local, State, and Federal Codes.

2

For Vented Models only:

MODEL NO.:

CH3830SQB

-

1 (30”)

Duct Cover Box

(Sold Separately)

2 PCS

4 x 6mm

(4

PCS)

COMPONENTS OF PACKAGE

(Must keep all material for returns or refunds)

CH3836SQB-1 (36”)

Range Hood Box

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} 3-1/4” x 10” Exhaust
{E} Top Vent Cover
{F} 6” Round Plastic Collar
{G} Baffle Filters x 2 (30” hood)
x 3 (36” hood)
{H} Stainless Steel Spacer x 2 (30” hood)

{A}

{B} {C}

{D} {E}

{F}

{G} {H}

 FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR

Knob attached
to baffle filter

CONTACT KOBE RANGE HOODS AT [phone].

Spacer attached
to hood (30” only)

CH1120DC-1

{I} Adjustable Duct Cover
{J} Screws Package
{K} Hood-Mounting Bracket
{L} Duct Cover Support x 2
{M} Duct Cover-Mounting Bracket

{I}

{J} {K}

3/16” x 3/8” (6 PCS)

{L}

{M}

3

For Ductless Models only:

MODEL NO.:

CH3830SQBD

-

1 (30”)

Duct Cover Box

(Sold Separately)

2 PCS

4 x 6mm

(4

PCS)

(Must keep all material for returns or refunds)

CH3836SQBD-1 (36”)

Range Hood Box

CH1120DC-1

{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Quick Reference Guide
{D} Baffle Filters x 2 (30” hood)
x 3 (36” hood)
{E} Stainless Steel Spacer x 2 (30” hood)
{F} Charcoal Filter set x 2

{A}

{B} {C}

{D} {E}

Knob attached
to baffle filter

Spacer attached
to hood (30” only)

{F}

 FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.koberangehoods.com OR

CONTACT KOBE RANGE HOODS AT [phone].

{G} Adjustable Duct Cover
{H} Screws Package
{I} Hood-Mounting Bracket
{J} Duct Cover Support x 2
{K} Duct Cover-Mounting Bracket

{G}

{H} {I}

3/16” x 3/8” (6 PCS)

{J}

{K}

4

INSTALLATION

PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING

Calculation before Installation

To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches.)

- FOR UNDER THE CABINET -

TABLE 1

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top

(Standard: 36")

C = Preferred Height of Counter Top to

Hood Bottom (Minimum 26" to 30")

D = Height of Hood
E = Height of the Cabinet

- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -

TABLE 2

A = Height of Floor to Ceiling
B = Height of Floor to Counter Top

(Standard: 36")

C = Preferred Height of Counter Top

to Hood Bottom (Minimum
26" to 30")

D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]

5

SAFETY WARNING

HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.

NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD MAY

OCCUR.

Installation Contents

For Vented Models only:

MODEL NO.:

UNDER THE CABINET
WALL MOUNT

For Ductless Models only:

MODEL NO.:

UNDER THE CABINET
WALL MOUNT

CH3830SQB-1 (30”)
CH3836SQB-1 (36”)

7

10

CH3830SQBD-1 (30”)
CH3836SQBD-1 (36”)

14
16

6

UNDER CABINET INSTALLATION

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

Preparation before Installation

NOTE: TO AVOID DAMAGE TO YOUR HOOD,

PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.

- Decide the location of the venting pipe from the

hood to the outside. (Figure 1)

- A straight, short vent run will allow the hood to

perform more efficiently.

- Try to avoid as many transitions, elbows, and long

run as possible. This may reduce the performance
of the hood.

- Temporarily wire the hood to test for proper

operation before installing. If the hood does not
operate, check the circuit breaker or house fuse.
If the hood is still not working, disconnect power
supply and check the continuity of all wire
connections.

- Peel protective film off the hood (if any).

- Use duct tape to seal joints between pipe sections.

- For installing under the cabinet with recessed

bottom, attach 4-inch wide wood filler strips (not
included) on each side. (Figure 2)

- Using reference on Page 24 to measure and create

access opening for electrical wires and exhaust
under the cabinet.

Vent option installation

CAUTION: USE HAND TOOLS ONLY. DO NOT

OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO
THE HOOD.

1. Choose the require vent option. Some installation
screws are already pre-attached to hood.

2. For 6” Round vent installation only:

- The 6” exhaust is already attached. (Figure 3)

Align and secure the 6” Round Plastic Collar {F}
to two screws on hood.

3. For Top 3-1/4” x 10” vent installation only:

- Remove attached 6” exhaust and discard. (Figure

3) Keep 13 screws to install 3-14” x 10” exhaust
& vent cover.

- Align and secure Top Vent Cover {E} and 3-1/4” x

10” Exhaust {D} using 14 screws (13 screws
taken from 6” exhaust. (Figure 4)

Figure 1

Figure 2

Figure 3

Figure 4

7

4. For Rear 3-1/4” x 10” vent installation only:

- Remove attached 6” exhaust and discard. (Figure

3) Keep 13 screws to install vent covers.

- Remove duct knockout from back of the hood and

discard. (Figure 5) Unscrew 3-1/4” x 10” Vent
Cover from rear exhaust (located inside hood);
keep screws to install 3-1/4” x 10” exhaust.

- Align and secure Top Vent Cover {E} and 3-1/4” x

10” Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust. (Figure 5)

- Attach the 3-1/4” x 10” Exhaust {D} to rear

exhaust (located inside hood) using 10 screws
taken from rear vent cover. (Figure 6)

Hood Installation

CAUTION: If moving the cooking range is

necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
And use a protective covering to protect cooktop
and/or countertop from damage.

5. Remove the bottom casing or baffle filters/stainless
steel spacers if necessary; arrange the electrical
wires to run through the 1” diameter hole on the top
or the rear of the hood.

6. Using references on Table 1 and measurements on
page 24, center the hood in place beneath the
cabinet and flush with the front of the cabinet.

7. Draw electrical wires through cabinet access
opening.

8. Use electrical drill to remove the knockout holes on
top of the range hood.

9. Place screw (not provided) into the exact center of
each knockout hole. Make sure all screws are in
place before tightening screws.

CAUTION: MAKE SURE THE HOOD IS

SECURE BEFORE RELEASING.

Figure 5

Figure 6

8

Wiring to Power Supply

CAUTION: If moving the cooking range is

necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
RISK OF ELECTRICAL SHOCK.

THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER
FROM BEING SWITCHED ON ACCIDENTALLY.

Figure 7

- If hood is operating normally, connect three wires

(black, white and green) to house wires and cap
with wire connectors.

- Store wires in the wiring box.

Ductwork Installation

10. Use steel pipe to connect the exhaust on the hood

to the ductwork. Use duct tape to make all joints
secure and air tight.

Install Accessories

11. Place baffle filters & spacers underneath the hood.

(Figure 7)

Final Installation

12. Turn power ON in control panel. Check all lights

and fan operation.

13. Make sure to leave this manual for the homeowner.

9

WALL MOUNT INSTALLATION

***This installation requires purchase of duct cover Model No. CH1120DC-1.

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

Preparation before Installation

NOTE: TO AVOID DAMAGE TO YOUR HOOD,

PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.

- Decide the location of the venting pipe from the

hood to the outside. Refer to Figure 8.

- A straight, short venting run will allow the hood

to perform more efficiently.

- Try to avoid as many transitions, elbows, and

long run as possible. This may reduce the
performance of the hood.

- Temporarily wire the hood to test for proper

operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.

- Peel protective film off the hood (if any).

- Use duct tape to seal the joints between pipe

sections.

- If necessary, prepare back wall frame with cross

framing lumber for secure installation. Using
references on Table 2 and measurements on
page 24-26, decide the level of the lumber.
Refer to Figure 9.

Vent option installation

CAUTION: USE HAND TOOLS ONLY. DO

NOT OVER TIGHTEN SCREWS. IT MAY CAUSE
DAMAGE TO THE HOOD.

1. Choose the require vent option. Some

installation screws are already pre-attached to
hood. Refer to Figure 16. Please use Screws
Package {J} with pre-attached screws for wall
mount installation.

2. For 6” Round vent installation only:

- The 6” exhaust is already attached. (Figure

10) Align and secure the 6” Round Plastic
Collar {F} to two screws on hood. Follow
instructions in Step 5 to attach Hood Mounting
Bracket {K} and two Duct Cover Support {L}
(Figure 14)

3. For Top 3-1/4” x 10” vent installation only:

- Remove attached 6” exhaust and discard.

(Figure 10) Keep 13 screws to install 3-14” x
10” exhaust & vent cover.

10

Figure 8

Figure 9

Figure 10

Figure 11

- Align Top Vent Cover {E} and 3-1/4” x 10”

Exhaust {D}. (Figure 11) Skip to Step 5 to
attach Hood Mounting Bracket {K} and two
Duct Cover Support {L} using 14 screws (13
screws taken from 6” exhaust. (Figure 14)

4. For Rear 3-1/4” x 10” vent installation only:

- Remove attached 6” exhaust and discard.

(Figure 10) Keep 13 screws to install vent
covers.

- Remove duct knockout from back of the

hood and discard. (Figure 12) Unscrew 3­1/4” x 10” Vent Cover from rear exhaust
(located inside hood); keep screws to install
3-1/4” x 10” Exhaust.

- Align Top Vent Cover {E} and 3-1/4” x 10”

Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust). (Figure 12) Follow instructions in
Step 5 to attach Hood Mounting Bracket {K}
and two Duct Cover Support {L} using 14
screws (13 screws taken from 6” exhaust).
(Figure 14)

- Attach the 3-1/4” x 10” Exhaust {D} to rear

exhaust (located inside hood) using 10
screws taken from rear vent cover. (Figure

13)

Hood Installation

CAUTION: If moving the cooking range is

necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from
damage.

5. Secure Hood-Mounting Bracket {K} and two

Duct Cover Support {L} on top of the hood with
eight pre-attached screws. Use four 3/16” x 3/8”
screws {J} for Hood-Mounting Bracket {K}.
(Figure 14)

6. Using references on Table 2 and

measurements on page 24-26, mark the
leveling point of the hood. Position two
mounting screws (not provided) on the wall,
leaving 1/8” away from the wall as shown in
Figure 15.

7. Align Hood-Mounting Bracket {K} to the two

screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.

CAUTION: MAKE SURE HOOD IS

SECURE BEFORE RELEASING

Figure 12

Figure 13

Figure 14

Figure 15

Mounting Screws

11

Wiring to Power Supply

CAUTION: If moving the cooking range is

necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.

THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

8. If hood is operating normally, connect three

wires (black, white and green) to house wires

and cap with wire connectors.

9. Store wires in the wiring box.

Ductwork Installation

10. Use steel pipe to connect the exhaust on the

hood to the ductwork. Use duct tape to make

all joints secure and air tight.

Duct Cover Installation

11. Mark the position of the Duct Cover-Mounting

Bracket {M}. Use reference E from Table 2 and

measurements on page 24-26. Attach and

secure Duct Cover-Mounting Bracket {M} with

two screws (not provided). (Figure 16) NOTE:

Inner duct cover will cover the duct cover-

mounting bracket.

12. Position the entire duct cover up onto the hood.

13. Secure the inner duct cover with two (3/16” x

3/8”) screws {J} to the duct cover-mounting

bracket. Shown in Figure 17.

14. Fasten outer duct cover to Duct Cover Support

{L} with four (4 x 6 mm) screws {J}

Figure 16

Figure 17

Attach Together

12

Install Accessories (For Baffle Filter models)

15. Place baffle filters & spacers underneath the

hood. (Figure 18)

Final Installation

16. Turn power ON in control panel. Check all lights

and fan operation.

17. Make sure to leave this manual for the

homeowner.

Figure 18

13

UNDER CABINET INSTALLATION

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

Preparation before Installation

- Temporarily wire the hood to test for proper

operation before installing. If the hood

does not operate, check the circuit

breaker or house fuse. If the hood is still

not working, disconnect power supply and

check the continuity of all wire

connections.

- Peel protective film off the hood (if any).

- For installing under the cabinet with

recessed bottom, attach 4-inch wide wood

filler strips (not included) on each side.

(Figure 19)

- Using reference on Page 25 to measure and

create access opening for electrical wires

and exhaust under the cabinet.

Hood Installation

CAUTION: If moving the cooking range

is necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS
BEFORE MOVING A GAS RANGE. And use
a protective covering to protect cooktop
and/or countertop from damage.

1. Remove the bottom casing or baffle

filters/stainless steel spacers if necessary;

arrange the electrical wires to run through

the 1” diameter hole on the top or the rear of

the hood.

2. Using references on Table 1 and

measurements on page 25, center the hood

in place beneath the cabinet and flush with

the front of the cabinet.

3. Draw electrical wires through cabinet

access opening.

4. Use electrical drill to remove the knockout

holes on top of the range hood.

5. Place screw (not provided) into the exact

center of each knockout hole. Make sure all

screws are in place before tightening

screws.

CAUTION: MAKE SURE THE HOOD IS

SECURE BEFORE RELEASING.

Figure 19

14

Wiring to Power Supply

CAUTION: If moving the cooking range

is necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS BEFORE
MOVING A GAS RANGE. RISK OF
ELECTRICAL SHOCK.

THIS RANGE HOOD MUST BE
PROPERLY GROUNDED. MAKE SURE THIS
IS DONE BY QUALIFIED ELECTRICIAN IN
ACCORDANCE WITH ALL APPLICABLE
NATIONAL AND LOCAL ELECTRICAL
CODES. BEFORE CONNECTING WIRES,
SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT
POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

- If hood is operating normally, connect

three wires (black, white and green) to
house wires and cap with wire connectors.

- Store wires in the wiring box.

Install Accessories

6. Place baffle filters & spacers underneath the

hood. (Figure 20)

Final Installation

7. Turn power ON in control panel. Check all

lights and fan operation.

8. Make sure to leave this manual for the

homeowner.

Figure 20

15

WALL MOUNT INSTALLATION

***This installation requires purchase of duct cover Model No. CH1120DC-1.

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

Preparation before Installation

- Temporarily wire the hood to test for proper

operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.

- Peel protective film off the hood (if any).

- If necessary, prepare back wall frame with cross

framing lumber for secure installation. Using
references on Table 2 and measurements on
page 25-26, decide the level of the lumber.
Refer to Figure 21.

Hood Installation

CAUTION: If moving the cooking range is

necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. And use a protective covering to
protect cooktop and/or countertop from
damage.

1. Secure Hood-Mounting Bracket {K} and two

Duct Cover Support {L} on top of the hood with
eight pre-attached screws. Use four 3/16” x 3/8”
screws {J} for Hood-Mounting Bracket {K}.
(Figure 22)

2. Using references on Table 2 and

measurements on page 25-26, mark the
leveling point of the hood. Position two
mounting screws (not provided) on the wall,
leaving 1/8” away from the wall as shown in
Figure 23.

3. Align Hood-Mounting Bracket {K} to the two

screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.

CAUTION: MAKE SURE HOOD IS

SECURE BEFORE RELEASING

16

Figure 21

Figure 22

Figure 23

Mounting Screws

Wiring to Power Supply

CAUTION: If moving the cooking range is

necessary to install the hood, turn off the power
in an electric range at the main electrical box.
SHUT OFF THE GAS BEFORE MOVING A GAS
RANGE. RISK OF ELECTRICAL SHOCK.

THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE
PANEL AND LOCK SERVICE PANEL TO
PREVENT POWER FROM BEING SWITCHED ON
ACCIDENTALLY.

4. If hood is operating normally, connect three

wires (black, white and green) to house wires

and cap with wire connectors.

5. Store wires in the wiring box.

Duct Cover Installation

6. Mark the position of the Duct Cover-Mounting

Bracket {M}. Use reference E from Table 2 and

measurements on page 25-26. Attach and

secure Duct Cover-Mounting Bracket {M} with

two screws (not provided). (Figure 24) NOTE:

Inner duct cover will cover the duct cover-

mounting bracket.

7. Position the entire duct cover up onto the hood.

8. Secure the inner duct cover with two (3/16” x

3/8”) screws {J} to the duct cover-mounting

bracket. Shown in Figure 25.

9. Fasten outer duct cover to Duct Cover Support

{L} with four (4 x 6 mm) screws {J}.

Install Accessories (For Baffle Filter models)

10. Place baffle filters & spacers underneath the

hood. (Figure 18)

Final Installation

11. Turn power ON in control panel. Check all lights

and fan operation.

Make sure to leave this manual for the

homeowner.

Figure 24

Figure 25

Figure 26

Attach Together

17

OPERATING INSTRUCTIONS

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking. Adjust
speed as needed.

To operate the fan function

 Press button to choose from speed.

o Q = QuietMode™ speed
o L = Low speed
o H = High speed

 Press

“OFF” to turn fan off.

To operate the light function

 Press the Light Control to turn lights on and off.

18

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking. Adjust
speed as needed.

Power Control

Press Power Control to turn On/Off the range hood.

Speed Control

The fan will start on Speed #3. Press button to decrease the speed level. Press button to increase
the speed level.

To activate 3-minute delay shutoff, press and hold button. Once the delay shutoff has been activated
the LED Display will flash and fan speed will change to Speed #3. Speed level can be adjusted by pressing

or button during the 3-minute countdown.

To turn fan off immediately, press button a second time.

Light Control

Press button to turn LED lights ON. Each press of button will cycle the light intensity through
Bright, Medium Bright, Dim, and OFF.

Lights are controlled independently from Power Control and delay shutoff. Turning the power off will not
turn lights off.

ECO Mode Control

ECO Mode is set to turn fan on QuietMode™ setting for 10 minutes every hour to remove excess moisture,
microscopic particles and odors for better kitchen air quality.

ECO Mode is independent from the Power Control and delay shutoff.
ECO Mode can be activated while fan is running or off. Press and hold button until icon briefly

appears in the LED Display. While fan is running you can change the speed, use delay shutoff or turn off

19

fan without disabling ECO Mode. When fan is off and ECO Mode has been activated, the icon will
appear in the LED Display. The icon will flash while ECO Mode is operating on QuietMode™. To
deactivate, press and hold control button until icon no longer appears in the LED Display.
NOTE: Pressing button while ECO Mode is active will activate the regular fan function and the speed

will be displayed in LED Display.
Note: Must open door or windows to create sufficient make-up air when ECO Mode has be en activated.

20

MAINTENANCE

For optimal performance, clean the range hood surface and baffles regularly.

To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.

*** Regular care will help preserve its fine appearance.

1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.

2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface of
the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of the
stainless steel cleaner . Caution: Do not leave on too long as this may cause damage to hood
finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots. Use
dry soft towel to dry the hood.

3. DO NOT allow deposits to accumulate or remain on the hood.

4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.

5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in contact
with stainless steel for extended periods. Many of these compounds contain chemicals, which
may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.

For Baffle Filter models only: to Clean Baffle Filter/Spacers
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL (IF ANY)

REGULARLY TO PREVENT OVERFLOW.

1. Remove all the baffle filters, spacers and oil tunnel (if any).

2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.

CAUTION: SHARP EDGES

(Note: Baffle Filters are top rack dishwasher safe.)

21

SPECIFICATIONS

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

MODEL / SIZE

COLOR

CH3830SQB-1 (30”)
CH3836SQB-1 (36”)

18-Gauge Commercial Grade Stainless Steel

CONSUMPTION / AMPERE
NUMBER OF BLOWER

DESIGN

BLOWER TYPE

EXHAUST

CONTROLS
LIGHTS
HOOD DIMENSION

(W x D x H)

OPTIONAL ACCESSORIES
(W x D x H)

WEIGHT (lbs)

232W / 2.21A
2

Seamless / Satin Finish

Twin Vertical Turbine Impeller

Top:
6" Round
3-1/4" x 10" Rectangular
Rear:
3-1/4" x 10" Rectangular

3-Speed Mechanical Push Control
3-watt LED light x 2
(CH3830SQB-1) 29-3/4" x 21-11/16" x 5-7/8"

(CH3836SQB-1) 35-3/4" x 21-11/16" x 5-7/8"

1) Two-Piece Adjustable Duct Cover
(CH1120DC-1) 11-13/16" x 10-7/16" x (22” ~ 41")

2) 30" Stainless Steel Back Panel
(SSP30) 30" x 1/10" x 32"

3) 36" Stainless Steel Back Panel
(SSP36) 36" x 1/10" x 32"

Net
CH3830SQB-1 (30”) 40 44
CH3836SQB-1 (36”) 42 49

Gross

SPEED
Air Capacity (cfm)
Sone* (dB)

*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

QuietMode™ Low High

300 510 680

1.0 3.0 5.0

22

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

MODEL / SIZE

COLOR

CH3830SQBD-1 (30”)
CH3836SQBD-1 (36”)

18-Gauge Commercial Grade Stainless Steel

CONSUMPTION / AMPERE
NUMBER OF BLOWER

DESIGN

BLOWER TYPE

EXHAUST
CONTROLS

ECO MODE (For Ductless Models)

LIGHTS

HOOD DIMENSION
(W x D x H)

OPTIONAL ACCESSORIES
(W x D x H)

WEIGHT (lbs)

SPEED
Air Capacity (cfm)
Sone* (dB)

232W / 2.21A
2

Seamless / Satin Finish

Twin Vertical Turbine Impeller
Ductless

Electronic Control (5 Buttons) with LED Display
3-Minute Delay Shutoff
ECO Mode

ECO Mode runs the range hood on the QuietMode™ setting for 10
minutes every hour to remove excess moisture, microscopic particles
and odors to promote a cleaner kitchen environment.

3-Level Lighting
3-watt LED light x 2

(CH3830SQBD-1) 29-3/4" x 21-11/16" x 5-7/8"
(CH3836SQBD-1) 35-3/4" x 21-11/16" x 5-7/8"

1) Two-Piece Adjustable Duct Cover
(CH1120DC-1) 11-13/16" x 10-7/16" x (22” ~ 41")

2) 30" Stainless Steel Back Panel
(SSP30) 30" x 1/10" x 32"

3) 36" Stainless Steel Back Panel
(SSP36) 36" x 1/10" x 32"

Net
CH3830SQD-1 (30”) 40 44

CH3836SQD-1 (36”) 42 49

QuietMode™ 1 2 3 4 5

150 190 230 280 340 400

1.0 1.4 2.8 3.5 4.2 4.5

*One sone is equivalent to the sound of a refrigerator at 40 decibels.
**Specifications subject to change without notice.

Gross

23

MEASUREMENTS & DIAGRAMS

***All inch measurements are converted from millimeters. Inch measurements are estimated.
***All measurements in ( ) are millimeters.

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

-FOR UNDER THE CABINET-

30" = Knockout Holes "A"
36" = Knockout Holes "B"

- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -

24

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

30" = Knockout Holes "A"
36" = Knockout Holes "B"

- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -

-FOR UNDER THE CABINET-

25

***Hood-Mounting Bracket ***Duct Cover-Mounting Bracket

***Duct Cover Support

26

MODEL NO.: CH3830SQB-1

CH3836SQB-1

NO.

DESCRIPTION

MODEL /SIZE

PART NO.

1

6” Exhaust Plate

L1-0241-0001A

2

Vent Cover (Top)

L1-0241-0001B

3

3-1/4” x10” Exhaust Plate

L1-0241-0002BH

4

3-1/4” x10” Vent Cover

L1-0241-0002A

5

6” Round Plastic Exhaust

L1-0505-0003

6

Hood Casing
CH3830SQB-1

10-03830B

CH3836SQB-1

10-03836B

7

LED Light (3W)

L1-0403-0301

8

Control Panel Support

L1-0207-3830

9

Control Switch

L1-0405-0301

10

Capacitor Support

L1-0201-1630

11

Capacitor x 1PCS

L1-0401-0120-03

12

LED Light Driver

L1-0402-D001

13

A
B

Air Chamber

L1-0101-1630A

Air Chamber (Top)

L1-0102-1630

Air Chamber (Side)

L1-0103-1630

14

Motor (B)

L1-0301-0120-102B

15

Motor (A)

L1-0301-0120-102A

16

Turbine Impeller (B)

L1-0251-0747-B

17

Turbine Impeller (A)

L1-0251-0747-A

18

Plastic Oil Tunnel

L1-0502-0102

19

Safety Screen

L1-0602-0101

20

Safety Screen Screws

L1-0705-0001

21

Stainless Steel Spacer{2-13/16”(71)x14-3/4”(375)}

CH3830SQB-1

B101-2230-15

22

Baffle Filter

L1-0214-0122

Optional Duct Cover

NO.

DESCRIPTION

MODEL /SIZE

PART NO.

01

Hood Mounting Bracket

L1-0221-1630

02

Screws (3/16”x3/8”)

L1-0707-0002

03

Duct Cover -Mounting Bracket

L1-0208-1630

04

Duct Cover

CH1120DC-1

12-16300-61

05

Duct Cover Support

L1-0203-0390

06

Screws (TS 4 x 6mm)

L1-0708-0002

PARTS LIST

MODEL NO.: CH3830SQB-1
CH3836SQB-1

DUCT COVER

CH3830SQB-1

CH3836SQB-1

1

11

6

15

14

13

9 7 8

4

2

3

03

01

02

04

06

05

22

21

22

16

17

18

19

20

10

5

12

MODEL NO.: CH3830SQBD-1

CH3836SQBD-1

NO.

DESCRIPTION

MODEL /SIZE

PART NO.

1

Hood Casing
CH3830SQBD-1

10-03830D

CH3836SQBD-1

10-03836D

2

LED Light (3W)

L1-0403-0301

3

Capacitor Support

L1-0201-3830D

4

Control Panel Support

L1-0207-1630

5

Control Unit

L1-0404-6001-A

6

Capacitor x 2PCS

L1-0401-0120-6

7
A
B

Air Chamber

L1-0101-3830

Air Chamber (Top)

L1-0102-3830

Air Chamber (Side)

L1-0103-3830

8

Motor (B)

L1-0301-0120-102B

9

Motor (A)

L1-0301-0120-102A

10

Turbine Impeller ( B)

L1-0251-0737-B

11

Turbine Impeller ( A)

L1-0251-0737-A

12

Plastic Oil Tunnel

L1-0502-0102

13

Safety Screen

L1-0603-0301

14

Charcoal Filter

L1-0603-0302

15

Safety Screen Screws

L1-0705-0001

16

Processor Board

L1-0404-6001-B

17

Baffle Filter

L1-0214-0122

18

Stainless Steel Spacer{2-13/16”(71)x14-3/4”(375)}

CH3830SQBD-1

B101-2230-15

Optional Duct Cover

NO.

DESCRIPTION

MODEL /SIZE

PART NO.

01

Hood Mounting Bracket

L1-0221-1630

02

Screws (3/16”x3/8”)

L1-0707-0002

03

Duct Cover -Mounting Bracket

L1-0208-1630

04

Duct Cover

CH1120DC-1

12-16300-61

05

Duct Cover Support

L1-0203-0390

06

Screws (TS 4 x 6mm)

L1-0708-0002

PARTS LIST

MODEL NO.: CH3830SQBD-1
CH3836SQBD-1

DUCT COVER

CH3830SQBD-1

CH3836SQBD-1

1 6 9

8

7

4

2

03

01

02

04

06

05

17

18

17

10

11

12

13

14 3 5

15

16

CIRCUIT DIAGRAM

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

31

TROUBLE SHOOTING

For Vented Models only:
MODEL NO.: CH3830SQB-1 (30”)

CH3836SQB-1 (36”)

Issue Possible Cause Solution

After
Installation,
both motors
and lights are
not working.

Lights are
working, but
motor(s) is not.

The range
hood is
vibrating.

The motor is
working, but
the lights are
not working.

The range
hood is not
venting out
correctly.

Cold air is
coming into the
home.

The power is not on. Make sure the circuit breaker and the unit’s

The wire connection is not secure. Check and tighten wire connection.
The control panel is defective. Replace the control panel.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel is defective. Replace the control panel.

The blower system is not secure.
The turbine impeller/squirrel cage is

not balanced.
Hood is not secured in place. Check the installation of hood, tighten the

LED light fixture(s) is defective.
The light wiring(s) is loose.

The control panel is defective.
The range hood is installed outside of

the manufacture recommended
clearance.

There is no make-up air inside the
house.

Obstacle blocking the pipe work.
The pipe size is smaller than the

suggested pipe size.
The pipe connection is not properly
sealed.
The damper is not properly installed or
is missing from the installation.
The damper is not installed. By installing the damper, it will help to eliminate

power is ON. Use a voltage meter to check the
power supply.

Tighten the turbine impeller/squirrel cage and air
chamber.
Replace the turbine impeller/squirrel cage.

mounting bracket.
Replace LED light fixture(s)

Check wire continuity from Control Panel to LED
Driver to LED light fixture(s).

Replace the control panel.
Adjust the clearance between the range hoods

and cook top to 26” to 30”. For Island range
hood, the clearance between the range hoods
and cook top is 30” to 36”.
Open the window to enhance the performance
of the range hood by creating a sufficient make­up air.
Remove all obstacles from the duct work.

Change the ducting according to the
manufacture suggestion.
Check the pipe installation.

Check the damper installation.

air backflow.

32

For Ductless Models only:
MODEL NO.: CH3830SQBD-1 (30”)

CH3836SQBD-1 (36”)

Issue Possible Cause Solution

After
Installation,
both motors
and lights are
not working.

Lights are
working, but
motor(s) is not.

The range
hood is
vibrating.

The motor is
working, but
the lights are
not working.

The range
hood is not
venting out
correctly.

Cold air is
coming into the
home.

The power is not on. Make sure the circuit breaker and the unit’s

power is ON. Use a voltage meter to check the

power supply.
The wire connection is not secure. Check and tighten wire connection.
The control panel and processor board
wiring are disconnected.
The control panel and processor board

Check wire continuity from control panel to

processor board.

Replace the control panel or processor board.
is defective.
The motor(s) is defective. Replace the motor.
The capacitor(s) is defective. Replace capacitor(s).
The control panel or processor board is

Replace the control panel or processing board.
defective.
The blower system is not secure.

The turbine impeller/squirrel cage is

Tighten the turbine impeller/squirrel cage and air

chamber.

Replace the turbine impeller/squirrel cage.
not balanced.
Hood is not secured in place. Check the installation of hood, tighten the

mounting bracket.
LED light fixture(s) is defective.

Replace LED light fixture(s)
The light wiring(s) is loose.

The control panel or processor board is
defective.

Check wire continuity from processor board to

light transformer to LED light fixture(s).

Replace the control panel or processing board.

The range hood is installed outside of
the manufacture recommended
clearance.

There is no make-up air inside the
house.

Adjust the clearance between the range hoods

and cook top to 26” to 30”. For Island range

hood, the clearance between the range hoods

and cook top is 30” to 36”.

Open the window to enhance the performance

of the range hood by creating a sufficient make-

up air.
Obstacle blocking the pipe work.

Remove all obstacles from the duct work.
The pipe size is smaller than the

suggested pipe size.
The pipe connection is not properly
sealed.
The damper is not properly installed or
is missing from the installation.

Change the ducting according to the

manufacture suggestion.

Check the pipe installation.

Check the damper installation.
The damper is not installed. Installing the damper will help eliminate air

backflow.

33

WARRANTY

WARRANTY CERTIFICATE

KOBE Range Hoods (referred to herein as “we”or “us”) warrants to the original purchaser
(referred to herein as “you” or “your”) all products manufactured or supplied by us to be free from
defect in workmanship and materials as follows:

TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM SERIES:

For two years from the date of your original invoice from a KOBE authorized dealer, we will, at
our sole discretion, choose to repair or replace the product free of charge that failed due to
manufacturing defects.

It is your sole responsibility to ensure the product is readily accessible for the service technician
to perform repairs. The service technician will not, under any circumstance, remove, alter

or modify any fixture built around and/or connected to the product to gain access to
perform repairs.

During the two-year Limited Warranty period, additional charges may apply which include but
are not limited to:

 Service technician travel charges if the requested service location is 30-miles out of

KOBE’s authorized service area

 Parts shipping expenses
 Un-installation of defective product and Installation of replacement product

Warranty Exclusions:

This warranty does not cover, including but not limited to the following:

a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use, outdoor

use and multi-family use.
h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement

product.

34

If we determine that the warranty exclusions listed above apply or if you fail to provide all
necessary documentation for warranty service, you will be responsible for all expenses
associated with the requested service, including parts, labor, shipping, travelling and any other
expense related to the service request.

To qualify for warranty service, you must:

1. Have the ORIGINAL proof of purchase

2. Be the ORIGINAL purchaser of the product

3. Have the model number

4. Have the serial number

5. Have a description of the nature of any defect in the product or part

TO REQUEST WARRANTY SERVICE, PLEASE CONTACT THE KOBE RANGE HOODS
SERVICE CENTER:

KOBE SERVICE CENTER (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
E-mail: [e-mail]

For service in Canada and to report a problem, please contact:
Tel: [phone]
Email: [e-mail]

35

WARRANTY INFORMATION FORM

Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.

1. Date of purchase :

2. Model No. :

3. Serial No. :

For warranty service or spare parts purchase contact:

KOBE Service Center (USA ONLY)
Toll Free: 1-855-800-KOBE (5623)
Email: [e-mail]

For service in Canada and to report a problem, please
contact:

Tel: [phone]
Email: [e-mail]

Your notes:

36

KOBE Range Hoods

11775 Clark Street

Arcadia, CA 91006 USA

www.koberangehoods.com

This KOBE hood is made for use in the USA and CANADA only. We do not recommend

using this hood overseas as the power supply may not be compatible and may violate the

electrical code of that country. Using a KOBE hood overseas is at your own risk and

will void your warranty.

Cette hotte KOBE est fabriquée pour usage aux États-Unis et au Canada seulement. Il

n’est pas recommandé d’utiliser cette hotte à l’étranger puisque l’alimentation électrique

pourrait ne pas être compatible et enfreindre le code de l’électricité de ce pays. L’usage

de la hotte KOBE à l’étranger est à votre propre risque et la garantie sera annulée.

Esta campana de extracción KOBE ha sido fabricada para ser utilizada únicamente en

EE.UU. y CANADÁ. No recomendamos la utilización de esta campana en el extranjero

debido a que la fuente de energía podría no ser compatible y podría violar el código

eléctrico de dicho país. Utilizar una campana KOBE en el extranjero será a su propio

riesgo y anulará la garantía.

VER.150505

Information subject to change without notice.

37