- READ ALL INSTRUCTIONS CAREFULLY BEFORE STARTING -
AL L W IR IN G MU S T BE D O N E B Y A P R O FE SS IO N A L A ND I N
AC CO RD AN C E W I T H NA TI O NA L A N D L OC AL E L EC T R I CA L CO DE S
Page 4
IMPORTANT SAFETY INSTRUCTIONS
NOTE
-
This warranty is void without an authorized agent’s receipt or if unit is
damaged due to misuse, poor installation, improper use, mistreatment,
negligence or any other circumstances beyond the control of KOBE
RANGE HOODS authorized agents. Any repair carried out without the
supervision of KOBE RANGE HOODS authorized agents will
automatically void the warranty.
- KOBE RANGE HOODS will not be held responsible for any damages to
personal property or real estate or any bodily injuries whether caused
directly or indirectly by the range hood.
- PLEASE READ THIS SECTION CAREFULLY BEFORE INSTALLATION -
WARNING: TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK OR PERSONAL
INJURY, OBSERVE THE FOLLOWING:
1) Installation and electrical wiring must be done by qualified professionals and in accordance with all
applicable codes and standards, including fire-rated construction.
2) When cutting or drilling into wall or ceiling, be careful not to damage electrical wiring or other hidden
utilities.
3) Ducted fans must be vented to the outside.
a) Before servicing or cleaning unit, open the light panel and SWITCH POWER OFF AT SERVICE
PANEL.
b) Clean all grease laden surfaces frequently. To reduce the risk of fire and to disperse air
properly, make sure to vent air outside. DO NOT vent exhaust air into wall spaces, attics, crawl
spaces or garages.
WARNING: TO REDUCE THE RISK OF PERSONAL INJURY IN THE EVENT OF A RANGE
TOP GREASE FIRE:
1. Keep all fan, baffle/spacer/filter/oil tunnel/oil container and grease-laden surfaces clean. Grease
should not be allowed to accumulate on fan, baffle/spacer/filter/oil tunnel/oil container.
2. Always turn hood ON when cooking.
3. Use high settings on cooking range ONLY when necessary.
4. Do not leave cooking range unattended when cooking.
5. Always use cookware and utensils appropriate for the type and amount of food prepared.
6. Use this unit only in the manner intended by the manufacturer.
7. Before servicing, switch power off at service panel and lock service panel (if possible) to prevent
power from switching on accidentally.
8. Clean ventilating fan frequently.
1
Page 5
What to Do In The Event Of a Range Top Grease Fire
•SMOTHER FLAMES with a tight fitting lid, cookie sheet, or metal tray, and then turn off the burner.
KEEP FLAMMABLE OR COMBUSTIBLE MATERIAL AWAY FROM FLAMES. If the flames do not
go out immediately, EVACUATE THE AREA AND CALL THE FIRE DEPARTMENT or 911.
• NEVER PICK UP A BURNING PAN – You May Get Burned.
• DO NOT USE WATER, including wet dishcloths or towels – a steam blast will result.
• Use an extinguisher ONLY if:
a) You have a Class A, B, C extinguisher and know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department has been called.
d) You can fight the fire with your back to an exit.
What to Do If You Smell Gas
- Extinguish any open flame.
- Do not try to turn on the lights or any type of appliance.
- Open all doors and windows to disperse the gas. If you still smell gas, call the Gas Company and
Fire Department right away.
CAUTION
1) For general ventilation use only. Do not use to exhaust hazardous or explosive materials and
vapors.
2) To reduce the risk of fire, use only metal ductwork. Sufficient air is needed for proper combustion
and exhausting of gases through the flue (chimney) to prevent back drafting.
3) Follow the heating equipment manufacturer’s guideline and safety standards such as those
published by the National Fire Protection Association (NFPA), and the American Society for
Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and code authorities.
4) Activating any switch on may cause ignition or an explosion.
5) Due to the size and weight of this hood, installation by 2 persons is recommended.
ELECTRICAL SHOCK HAZARD – Can result in serious injury or death.
Disconnect appliance from electric power before servicing. If equipped,
the fluorescent light bulb contains small amounts of mercury, which
must be recycled or disposed of according to Local, State, and Federal
Codes.
2
Page 6
Range Hood Box
Duct Cover Box (Sold Separately)
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Instructions Manual (CD)
{D} 3-1/4” x 10” Exhaust
{E} Top Vent Cover
{F} 6” Round Plastic Collar
{G} Round Oil Container x 2
{H} Oval Oil Container x 2
{A}
{B} {C}
{D}
{E} {F}
{G} {H}
{I} Adjustable Duct Cover
{J} Screws Package
{K} Hood-Mounting Bracket
{L} Duct Cover Support x 2
{M} Duct Cover-Mounting Bracket
{I}
{J} {K}
{L}
{M}
2 PCS
3/16” x 3/8” (6 PCS)
4 x 6mm (4 PCS)
COMPONENTS OF PACKAGE
(Must keep all material for returns or refunds)
For Models with Oil Containers:
CH2230SQ-1 (30”) / CH2236SQ-1 (36”)
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.KOBERangeHoods.comOR
CONTACT KOBE RANGE HOODS AT (626) 775-8880.
3
Page 7
Range Hood Box
Duct Cover Box (Sold Separately)
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Instructions Manual (CD)
{D} 3-1/4” x 10” Exhaust
{E} Top Vent Cover
{F} 6” Round Plastic Collar
{G} Baffle Filters x 2 (30” hood)
x 3 (36” hood)
{H} Stainless Steel Spacer x 2 (30” hood)
{A}
{B} {C}
{D} {E}
{F}
{G} {H}
* Pre-installed * Pre-installed
{I} Adjustable Duct Cover
{J} Screws Package
{K} Hood-Mounting Bracket
{L} Duct Cover Support x 2
{M} Duct Cover-Mounting Bracket
{I}
{J} {K}
{L}
{M}
2 PCS
3/16” x 3/8” (6 PCS)
4 x 6mm (4 PCS)
(Must keep all material for returns or refunds)
For models with Baffle Filters:
CH2230SQB-1 (30”) / CH2236SQB-1 (36”)
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.KOBERangeHoods.comOR
CONTACT KOBE RANGE HOODS AT (626) 775-8880.
4
Page 8
Range Hood Box
Duct Cover Box (Sold Separately)
{A} KOBE Range Hood
{B} Warranty Registration Card
{C} Instructions Manual (CD)
{D} 3-1/4” x 10” Exhaust
{E} Top Vent Cover
{F} 6” Round Plastic Collar
{G} Baffle Filters x 2 (30” hood)
x 3 (36”, 42” hood)
x 4 (48” hood)
{H} Stainless Steel Spacer x 2 (30”, 42” hood)
{A}
{B} {C}
{D} {E}
{F}
{G} {H}
* Pre-installed * Pre-installed
{I} Adjustable Duct Cover
{J} Screws Package
{K} Hood-Mounting Bracket
{L} Duct Cover Support x 2
{M} Duct Cover-Mounting Bracket
{I}
{J} {K}
{L}
{M}
2 PCS
3/16” x 3/8” (6 PCS)
4 x 6mm (4 PCS)
(Must keep all material for returns or refunds)
For models with Baffle Filters:
CH2730SQB-1 (30”) / CH2736SQB-1 (36”) / CH2742SQB-1 (42”) / CH2748SQB-1 (48”)
FOR MORE INFORMATION, PLEASE VISIT OUR WEBSITE www.KOBERangeHoods.comOR
CONTACT KOBE RANGE HOODS AT (626) 775-8880.
5
Page 9
TABLE 1
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top
to Hood Bottom (Minimum
26" to 30")
D = Height of Hood
E = Height of the Cabinet
TABLE 2
A = Height of Floor to Ceiling
B = Height of Floor to Counter Top
(Standard: 36")
C = Preferred Height of Counter Top
to Hood Bottom (Minimum
26" to 30")
D = Height of Hood
E = Height of Duct Cover [F – D]
F = Height of the Hood Installation
[A – (B+C)]
INSTALLATION
PLEASE READ ENTIRE INSTRUCTIONS BEFORE PROCEEDING
Calculation before Installation
To calculate installation, please refer to TABLE 1 and TABLE 2. (All calculation in inches.)
- FOR UNDER THE CABINET -
- FOR WALL MOUNT (WITH OPTIONAL DUCT COVER) -
6
Page 10
UNDER THE CABINET
WALL MOUNT
8
11
SAFETY WARNING
HOOD MAY HAVE VERY SHARP EDGES; PLEASE WEAR PROTECTIVE GLOVES IF
REMOVING ANY PARTS FOR INSTALLING, CLEANING OR SERVICING.
NOTE: BE CAREFUL WHEN USING ELECTRICAL SCREWDRIVER, DAMAGE TO THE HOOD
MAY OCCUR.
Installation Contents
7
Page 11
Preparation before Installation
Vent option installation
UNDER CABINET INSTALLATION
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING THE
VENT OPENING.
- Decide the location of the venting pipe from the
hood to the outside. (Figure 1)
- A straight, short vent run will allow the hood to
perform more efficiently.
- Try to avoid as many transitions, elbows, and long
run as possible. This may reduce the
performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does not
operate, check the circuit breaker or house
fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal joints between pipe sections.
- For installing under the cabinet with recessed
bottom, attach 4-inch wide wood filler strips (not
included) on each side. (Figure 2)
- Using reference on Page 20-21 to measure and
create access opening for electrical wires and
exhaust under the cabinet.
CAUTION: USE HAND TOOLS ONLY. DO NOT
OVER TIGHTEN SCREWS. IT MAY CAUSE DAMAGE TO
THE HOOD.
1. Choose the require vent option. Some installation
screws are already pre-attached to hood.
2. For 6” Round vent installation only:
- The 6” exhaust is already attached. (Figure 3)
Align and secure the 6” Round Plastic Collar {F}
to two screws on hood.
3. For Top 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 3) Keep 13 screws to install 3-14” x 10”
exhaust & vent cover.
- Align and secure Top Vent Cover {E} and 3-1/4”
x 10” Exhaust {D} using 14 screws (13 screws
taken from 6” exhaust. (Figure 4)
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 3) Keep 13 screws to install vent covers.
- Remove duct knockout from back of the hood
and discard. (Figure 5) Unscrew 3-1/4” x 10”
Vent Cover from rear exhaust (located inside
hood); keep screws to install 3-1/4” x 10”
exhaust.
8
Figure 1
Figure 2
Figure 3
Figure 4
Page 12
Hood Installation
Wiring to Power Supply
- Align and secure Top Vent Cover {E} and 3-1/4”
x 10” Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust. (Figure 5)
- Attach the 3-1/4” x 10” Exhaust {D} to rear
exhaust (located inside hood) using 10 screws
taken from rear vent cover. (Figure 6)
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
And use a protective covering to protect cooktop
and/or countertop from damage.
5. Remove the bottom casing or baffle
filters/stainless steel spacers if necessary; arrange
the electrical wires to run through the 1” diameter
hole on the top or the rear of the hood.
6. Using references on Table 1 and measurements
on page 20-21, center the hood in place beneath
the cabinet and flush with the front of the cabinet.
7. Draw electrical wires through cabinet access
opening.
8. Use electrical drill to remove the knockout holes
on top of the range hood.
9. Place screw (not provided) into the exact center of
each knockout hole. Make sure all screws are in
place before tightening screws.
CAUTION: MAKE SURE THE HOOD IS
SECURE BEFORE RELEASING.
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the power in
an electric range at the main electrical box. SHUT
OFF THE GAS BEFORE MOVING A GAS RANGE.
RISK OF ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE WITH
ALL APPLICABLE NATIONAL AND LOCAL
ELECTRICAL CODES. BEFORE CONNECTING
WIRES, SWITCH POWER OFF AT SERVICE PANEL
AND LOCK SERVICE PANEL TO PREVENT POWER
FROM BEING SWITCHED ON ACCIDENTALLY.
- If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.
- Store wires in the wiring box.
Figure 5
Figure 6
9
Page 13
Ductwork Installation
Install Accessories (For Baffle Filter models)
Install Accessories (For Oil Container models)
Final Installation
10. Use steel pipe to connect the exhaust on the hood
to the ductwork. Use duct tape to make all joints
secure and air tight.
11. Place baffle filters & spacers underneath the hood.
(Figure 7)
12. Place the oil container (round) into keyhole under
each safety screen. Turn clock-wise until firmly in
place. (Figure 8)
13. Slide oil container (oval) into plastic slot behind
each safety screen as shown in Figure 9.
14. Turn power ON in control panel. Check all lights
and fan operation.
15. Make sure to leave this manual for the
homeowner.
Figure 7
Figure 8
Figure 9
10
Page 14
Preparation before Installation
Vent option installation
WALL MOUNT INSTALLATION
***This installation requires purchase of duct cover Model No. CH1120DC-1.
NOTE: TO AVOID DAMAGE TO YOUR HOOD,
PREVENT DEBRIS FROM ENTERING
THE VENT OPENING.
- Decide the location of the venting pipe from
the hood to the outside. Refer to Figure 10.
- A straight, short venting run will allow the hood
to perform more efficiently.
- Try to avoid as many transitions, elbows, and
long run as possible. This may reduce the
performance of the hood.
- Temporarily wire the hood to test for proper
operation before installing. If the hood does
not operate, check the circuit breaker or
house fuse. If the hood is still not working,
disconnect power supply and check the
continuity of all wire connections.
- Peel protective film off the hood (if any).
- Use duct tape to seal the joints between pipe
sections.
- If necessary, prepare back wall frame with
cross framing lumber for secure installation.
Using references on Table 2 and
measurements on page 20-22, decide the level
of the lumber. Refer to Figure 11.
CAUTION: USE HAND TOOLS ONLY. DO
NOT OVER TIGHTEN SCREWS. IT MAY CAUSE
DAMAGE TO THE HOOD.
1. Choose the require vent option. Some
installation screws are already pre-attached to
hood. Refer to Figure 16. Please use Screws
Package {J} with pre-attached screws for wall
mount installation.
2. For 6” Round vent installation only:
- The 6” exhaust is already attached. (Figure
12) Align and secure the 6” Round Plastic
Collar {F} to two screws on hood. Follow
instructions in Step 5 to attach Hood
Mounting Bracket {K} and two Duct Cover
Support {L} (Figure 16)
3. For Top 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 12) Keep 13 screws to install 3-14” x 10” exhaust & vent cover.
- Align Top Vent Cover {E} and 3-1/4” x 10”
Exhaust {D}. (Figure 13) Skip to Step 5 to
attach Hood Mounting Bracket {K} and two
Duct Cover Support {L} using 14 screws (13
screws taken from 6” exhaust. (Figure 16)
Figure 10
Figure 11
Figure 12
Figure 13
11
Page 15
Hood Installation
Mounting Screws
4. For Rear 3-1/4” x 10” vent installation only:
- Remove attached 6” exhaust and discard.
(Figure 12) Keep 13 screws to install vent
covers.
- Remove duct knockout from back of the
hood and discard. (Figure 14) Unscrew 3-
1/4” x 10” Vent Cover from rear exhaust
(located inside hood); keep screws to
install 3-1/4” x 10” Exhaust.
- Align Top Vent Cover {E} and 3-1/4” x 10”
Vent Cover (removed from rear exhaust)
using 14 screws (13 screws taken from 6”
exhaust). (Figure 14) Follow instructions in
Step 5 to attach Hood Mounting Bracket
{K} and two Duct Cover Support {L} using
14 screws (13 screws taken from 6”
exhaust). (Figure 16)
- Attach the 3-1/4” x 10” Exhaust {D} to rear
exhaust (located inside hood) using 10
screws taken from rear vent cover. (Figure
15)
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS
BEFORE MOVING A GAS RANGE. And use a
protective covering to protect cooktop and/or
countertop from damage.
5. Secure Hood-Mounting Bracket {K} and two
Duct Cover Support {L} on top of the hood with
eight pre-attached screws. Use four 3/16” x 3/8” screws {J} for Hood-Mounting Bracket {K}.
(Figure 16)
6. Using references on Table 2 and
measurements on page 20-22, mark the
leveling point of the hood. Position two
mounting screws (not provided) on the wall,
leaving 1/8” away from the wall as shown in
Figure 17.
7. Align Hood-Mounting Bracket {K} to the two
screws on the wall and hook hood into place.
Tighten screws to secure hood to the wall.
CAUTION: MAKE SURE HOOD IS
SECURE BEFORE RELEASING
Figure 14
Figure 15
Figure 16
Figure 17
12
Page 16
Wiring to Power Supply
Ductwork Installation
Duct Cover Installation
Attach Together
CAUTION: If moving the cooking range is
necessary to install the hood, turn off the
power in an electric range at the main
electrical box. SHUT OFF THE GAS BEFORE
MOVING A GAS RANGE. RISK OF
ELECTRICAL SHOCK.
THIS RANGE HOOD MUST BE PROPERLY
GROUNDED. MAKE SURE THIS IS DONE BY
QUALIFIED ELECTRICIAN IN ACCORDANCE
WITH ALL APPLICABLE NATIONAL AND
LOCAL ELECTRICAL CODES. BEFORE
CONNECTING WIRES, SWITCH POWER OFF
AT SERVICE PANEL AND LOCK SERVICE
PANEL TO PREVENT POWER FROM BEING
SWITCHED ON ACCIDENTALLY.
8. If hood is operating normally, connect three
wires (black, white and green) to house wires
and cap with wire connectors.
9. Store wires in the wiring box.
10. Use steel pipe to connect the exhaust on the
hood to the ductwork. Use duct tape to make
all joints secure and air tight.
11. Mark the position of the Duct Cover-Mounting
Bracket {M}. Use reference E from Table 2
and measurements on page 20-22. Attach
and secure Duct Cover-Mounting Bracket {M}
with two screws (not provided). (Figure 18)
NOTE: Inner duct cover will cover the duct
cover-mounting bracket.
12. Position the entire duct cover up onto the
hood.
13. Secure the inner duct cover with two (3/16” x
3/8”) screws {J} to the duct cover-mounting
bracket. Shown in Figure 19.
14. Fasten outer duct cover to Duct Cover Support
{L} with four (4 x 6 mm) screws {J}.
Figure 18
Figure 19
13
Page 17
Install Accessories (For Baffle Filter models)
Install Accessories (For Oil Container models)
Final Installation
15. Place baffle filters & spacers underneath the
hood. (Figure 20)
16. Place the oil container (round) into keyhole
under each safety screen. Turn clock-wise
until firmly in place. (Figure 21)
17. Slide oil container (oval) into plastic slot behind
each safety screen as shown in Figure 22.
18. Turn power ON in control panel. Check all
lights and fan operation.
19. Make sure to leave this manual for the
homeowner.
Figure 20
Figure 21
Figure 22
14
Page 18
OPERATING INSTRUCTIONS
Note: For best results, turn fan on prior to any preparation or cooking and keep fans running while cooking. Adjust
speed as needed.
Power Control
Press Power Control to turn On/Off the range hood.
Speed Control
The fan will start on Speed #3. Pressbutton to decrease the speed level. Pressbutton to
increase the speed level.
To activate 3-minute delay shutoff, press and hold button. Once the delay shutoff has been
activated the LED Display will flash and fan speed will change to Speed #3. Speed level can be adjusted
by pressingor button during the 3-minute countdown.
To turn fan off immediately, press button a second time.
Light Control
Pressbutton to turn LED lights ON. Each press ofbutton will cycle the light intensity through
Bright, Medium Bright, Dim, and OFF.
Lights are controlled independently from Power Control and delay shutoff. Turning the power off will not
turn lights off.
ECO Mode Control
ECO Mode is set to turn fan on QuietMode™ setting for 10 minutes every hour to remove excess
moisture, microscopic particles and odors for better kitchen air quality.
ECO Mode is independent from the Power Control and delay shutoff.
ECO Mode can be activated while fan is running or off. Press and hold button until icon briefly
appears in the LED Display. While fan is running you can change the speed, use delay shutoff or turn off
fan without disabling ECO Mode. When fan is off and ECO Mode has been activated, the icon will
15
Page 19
appear in the LED Display. The icon will flash while ECO Mode is operating on QuietMode™. To
deactivate, press and hold control button until icon no longer appears in the LED Display.
NOTE: Pressing button while ECO Mode is active will activate the regular fan function and the
speed will be displayed in LED Display.
Note: Must open door or windows to create sufficient make-up air when ECO Mode has been activated.
16
Page 20
MAINTENANCE
For optimal performance, clean the range hood surface and baffles regularly.
To Clean Hood Surface
CAUTION: NEVER USE ABRASIVE CLEANERS, PADS, OR CLOTHS.
*** Regular care will help preserve its fine appearance.
1. Use only mild soap or detergent solutions. Dry surfaces using soft cloth.
2. If hood looks splotchy (stainless steel hood), use a stainless steel cleaner to clean the surface
of the hood. Avoid getting cleaning solution onto or into the control panel. Follow directions of
the stainless steel cleaner. Caution: Do not leave on too long as this may cause damage to hood finish. Use soft towel to wipe off the cleaning solution, gently rub off any stubborn spots.
Use dry soft towel to dry the hood.
3. DO NOT allow deposits to accumulate or remain on the hood.
4. DO NOT use ordinary steel wool or steel brushes. Small bits of steel may adhere to the surface
and cause rusting.
5. DO NOT allow salt solutions, disinfectants, bleaches, or cleaning compounds to remain in
contact with stainless steel for extended periods. Many of these compounds contain chemicals,
which may be harmful. Rinse with water after exposure and wipe dry with a clean lint free cloth.
For Baffle Filter models only: to Clean Baffle Filter/Spacers
CAUTION: DRAIN OIL FROM BAFFLE FILTERS, SPACERS & OIL TUNNEL (IF ANY)
REGULARLY TO PREVENT OVERFLOW.
1. Remove all the baffle filters, spacers and oil tunnel (if any).
2. Using a sponge, wash with warm soapy water. Dry completely before returning into place.
CAUTION: SHARP EDGES
(Note: Baffle Filters are top rack dishwasher safe.)
For Oil Container models only: to Clean Oil Containers, Safety Screens and Impellers
CAUTION: DRAIN OIL CONTAINER BEFORE OIL CAN OVERFLOW.
1) Normal Cleaning
- Spray a mild degreaser into the fan and turn on high speed. Liquid residue will accumulate
in the oil containers.
2) Cleaning Oil Containers
- Remove the oil container (round) by turning counter-clockwise.
- Remove the oil container (oval) by sliding forward.
- Wash with warm soapy water. Dry completely before returning into place.
- Top rack dishwasher safe.
3) Cleaning Safety Screens
- Remove the safety screen screw and slide the safety screen out.
- Wash with warm soapy water. Dry completely before returning into place.
After
Installation,
both motors
and lights are
not working.
The power is not on.
Make sure the circuit breaker and the unit’s
power is ON. Use a voltage meter to check the
power supply.
The wire connection is not secure.
Check and tighten wire connection.
The control panel and processor board
wiring are disconnected.
Check wire continuity from control panel to
processor board.
The control panel and processor board
is defective.
Replace the control panel or processor board.
Lights are
working, but
motor(s) is not.
The motor(s) is defective.
Replace the motor.
The capacitor(s) is defective.
Replace capacitor(s).
The control panel or processor board is
defective.
Replace the control panel or processing board.
The range
hood is
vibrating.
The blower system is not secure.
Tighten the turbine impeller/squirrel cage and air
chamber.
The turbine impeller/squirrel cage is
not balanced.
Replace the turbine impeller/squirrel cage.
Hood is not secured in place.
Check the installation of hood, tighten the
mounting bracket.
The motor is
working, but
the lights are
not working.
LED light fixture(s) is defective.
Replace LED light fixture(s)
The light wiring(s) is loose.
Check wire continuity from processor board to
light transformer to LED light fixture(s).
The control panel or processor board is
defective.
Replace the control panel or processing board.
The range
hood is not
venting out
correctly.
The range hood is installed outside of
the manufacture recommended
clearance.
Adjust the clearance between the range hoods
and cook top to 26” to 30”. For Island range
hood, the clearance between the range hoods
and cook top is 30” to 36”.
There is no make-up air inside the
house.
Open the window to enhance the performance
of the range hood by creating a sufficient makeup air.
Obstacle blocking the pipe work.
Remove all obstacles from the duct work.
The pipe size is smaller than the
suggested pipe size.
Change the ducting according to the
manufacture suggestion.
Cold air is
coming into the
home.
The pipe connection is not properly
sealed.
Check the pipe installation.
The damper is not properly installed or
is missing from the installation.
Check the damper installation.
The damper is not installed.
Installing the damper will help eliminate air
backflow.
TROUBLE SHOOTING
33
Page 37
WARRANTY
WARRANTY CERTIFICATE
KOBE Range Hoods (referred to herein as “we”or “us”) warrants to the original purchaser
(referred toherein as “you” or “your”) all products manufactured or supplied by us to be free
from defect in workmanship and materials as follows:
TWO-YEAR LIMITED WARRANTY FOR PARTS AND LABOR ON KOBE PREMIUM
SERIES:
For two years from the date of your original invoice from a KOBE authorized dealer, we will, at
our sole discretion, choose to repair or replace the product free of charge that failed due to
manufacturing defects.
It is your sole responsibility to ensure the product is readily accessible for the service
technician to perform repairs. The service technician will not, under any circumstance,
remove, alter or modify any fixture built around and/or connected to the product to gain
access to perform repairs.
During the two-year Limited Warranty period, additional charges may apply which include but
are not limited to:
Service technician travel charges if the requested service location is 30-miles out of
KOBE’s authorized service area
Parts shipping expenses
Un-installation of defective product and Installation of replacement product
Warranty Exclusions:
This warranty does not cover, including but not limited to the following:
a. Improper installation.
b. Any repair, alteration, modification not authorized by KOBE.
c. Duct alteration, modification and connection.
d. Incorrect electric current, voltage or wiring.
e. Normal maintenance and service required for the product.
f. Consumable parts such as light bulbs and carbon filters.
g. Improper usage of the product that it is not intended for, such as commercial use,
outdoor use and multi-family use.
h. Normal wear and tear.
i. Chips, scratches or dents by abuse or misuse of the product.
j. Damages caused by accident, fire, flood and other Acts of God.
k. Expenses incurred for service located outside of the designated service area.
l. Purchases from unauthorized dealers.
m. Removal fees of defective product and Installation fees associated with replacement
product.
If we determine that the warranty exclusions listed above apply or if you fail to provide all
necessary documentation for warranty service, you will be responsible for all expenses
associated with the requested service, including parts, labor, shipping, travelling and any other
expense related to the service request.
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To qualify for warranty service, you must:
1. Have the ORIGINAL proof of purchase
2. Be the ORIGINAL purchaser of the product
3. Have the model number
4. Have the serial number
5. Have a description of the nature of any defect in the product or part
TO REQUEST WARRANTY SERVICE, PLEASE CONTACT THE KOBE RANGE HOODS
SERVICE CENTER:
KOBE SERVICE CENTER
Tel: 1-855-800-KOBE (5623)
E-mail: kobe@adcoservice.com
For service in Canada and
To report a problem, please contact:
Tel: 1-626-775-8880
Email: customer.service@koberangehoods.com
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Page 39
Fill in the blanks and keep this paper with the original invoice in a
safe place for future service purpose.
1. Date of purchase :
2. Model No. :
3. Serial No. :
For warranty service or spare parts purchase contact:
KOBE Service Center
Toll Free: 1-855-800-KOBE (5623)
Email: kobe@adcoservice.com
For service in Canada and to report a problem, please
contact:
This KOBE hood is made for use in the USA and CANADA only. We do not recommend
using this hood overseas as the power supply may not be compatible and may violate
the electrical code of that country. Using a KOBE hood overseas is at your own risk
and will void your warranty.
Cette hotte KOBE est fabriquée pour usage aux États-Unis et au Canada seulement. Il
n’est pas recommandé d’utiliser cette hotte à l’étranger puisque l’alimentation électrique
pourrait ne pas être compatible et enfreindre le code de l’électricité de ce pays. L’usage
de la hotte KOBE à l’étranger est à votre propre risque et la garantie sera annulée.
Esta campana de extracción KOBE ha sido fabricada para ser utilizada únicamente en
EE.UU. y CANADÁ. No recomendamos la utilización de esta campana en el extranjero
debido a que la fuente de energía podría no ser compatible y podría violar el código
eléctrico de dicho país. Utilizar una campana KOBE en el extranjero será a su propio riesgo y anulará la garantía.
KOBE Range Hoods
11775 Clark Street
Arcadia, CA 91006 USA
www.KOBERangeHoods.com
VER.130807
Information subject to change without notice.
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