23
What to do in case of malfunctions?
WHAT SHOULD
YOU DO?
POSSIBLE 
CAUSES
Your display does not light up
Water or steam leak around 
the door during cooking.
- Oven is not connected to 
power source.
- Electronic board is not 
functioning.
- Check that the appliance is 
receiving electricity (good fuse).
- Call the After-Sales Service 
Department.
- The door is not properly 
closed.
- The door seal is defective.
- Call the After-Sales Service 
Department.
The steam oven does not 
work.
- A power supply problem.
- The electrical system is faulty.
- Put the plug into the plug socket.
- Check the cut-out.
- Call the After Sales Service 
Department.
Water or steam comes out of 
the appliance.
- The door is not properly 
closed.
- The door seal has come away 
from its support.
- The door seal is faulty.
- Close the door properly.
- Correctly insert the seal into its 
support.
- Call the After Sales Service 
Department.
There is residual water in the 
oven cavity on the inner door 
and the door seal.
This is normal. Dry with a cloth.
The drip channel fills with 
water after every cooking 
session.
- The seal on the tank is faulty.
- The seal on the door has 
come away from its support.
- The seal on the door is faulty.
- The door is sloping.
- Replace the seal.
- Correctly insert the seal into its 
support.
- Call the After Sales Service 
Department.
- Call the After Sales Service 
Department.
The light on the oven cavity 
does not work.
The light is faulty. Replace the light.
YOU OBSERVE
THAT…
In all circumstances, if your efforts are not sufficient,
contact the After-Sales Service Department without delay.
Copy here the details that are on your oven manufacturer's plate: 
How to contact us?
MADE IN FRANCE
220 - 240V ~ 50 Hz
BRANDT APPLIANCES SAS 
7 rue Henri Becquerel 
92500 RUEIL MALMAISON