KJB P9920 User Manual

CDR-200

iPhone Spy Recovery

(for Mac)

iPhone® Data Recovery Software for Mac OS

User Guide

Rev. 1.0

CDR-200 iPhone Spy Recovery
(Mac OS Version)

Contents Page

Introduction 1

System Requirements 2
Features 3
Getting Ready for Data Recovery 4
Understanding the User Interface 5
Recovering Data from your iPhone® 6
Recovering Data from iTunes® Backup Files 7
Search Text 8
Exporting Data 9
Troubleshooting 10
Help and Support 11

Introduction

The CDR200 iPhone Spy Recovery is a Mac OS X based application for the Apple
iPhone® that allows the user to view data and recover deleted data from the iPhone®.

The data can be viewed and recovered directly from the iPhone® or from the iTunes®

backup les.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

System Requirements

Hardware requirements

• Intel based Mac system

• iPhone® data transfer cable if recovering directly from the handset

Software requirements

• The latest version of iTunes® software must be installed prior to using this

application

• The latest version of Quicktime

• Supports Mac OS X 10.5 - 10.9

• If recovering data without an iPhone®, an iTunes® backup le is required.

Check for Updates

The software may be updated from time to time. It is advisable to check for updates
periodically as we will continue to update and enhance the software to ensure it works
smoothly. You can check you have the latest version of the software by clicking on the
‘Update’ button in the bottom left corner of the main software interface.

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CDR-200 iPhone Spy Recovery
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Features

The application allows the user to explore the following features of the iPhone®.

SMS recieved
SMS sent
WhatsApp
iMessages
Contacts
Call Log
Internet Data
Calendar Items
Device Properties
Notes
User Dictionary
Photos
Videos
Installed Applications
Search Text

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CDR-200 iPhone Spy Recovery
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Getting ready for data recovery

The iPhone Spy Recovery software retrieves data and recovers deleted data from
iPhone® devices. This section explains how to recover data from your iPhone®. Before

recovery can begin, you must take the following steps.

1. Ensure that the latest version of iTunes® and Quicktime is installed on your Mac.

2. Turn on your iPhone® handset.

3. Ensure that the battery is fully charged.

4. Put your iPhone into Flight mode

5. Ensure the “Encrypt Backup” option is NOT selected in iTunes®

6. Ensure Auto Sync is disabled in iTunes®

7. iPhone® auto lock is set to “NEVER”

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Understanding the user interface

The picture below shows the rst screen of the application ation. On this screen there
are two different recovery options, depending on whether you want to recover directly
from your iOS device or using an iTunes backup le.

To recover directly from your device, click ‘Recover from Device’. To recover from an
iTunes backup le, click ‘Recover from Mac’.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Data Recovery - Recovering data from the iPhone®.

When you select to recover directly from your iOS device, the application will check
for a connection to the device. If detected, it will open the data recovery screen.

To recover your data, select either ‘Fast’ or ‘Full’. ‘Fast’ recovery will display all data

except photos and videos. Selecting ‘Full’ Recovery will recover all data on your
handset.

Please note that if your handset has a large amount of data stored, it can take several

minutes to fully scan the contents of your handset.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Recovering data from iTunes® backup le

1. Select the ‘Recover from iTunes Backup File option on the home screen.

Select Backup le

The software will initialise the backup

les and display all backup les found by

the software.

2. Select one of the three plist les and

click open.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Once you have selected recovery from either the device or a backup le, the software
will display the total data found, as shown below.

To select the feature you require, simply click on the feature by name, which will dis-

play the data that has been retrieved and recovered.

Search Text

You can search the all text based tabs by letter or word.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Exporting your Data

Export to Excel

You can export data from the current tab or All tabs into an Excel workbook (.xls le)

or as a .csv le

1. Click the Current Tab or All Tabs icon

2. Click browse to navigate to the destination folder, name the exported le.

3. You can then open the le to view the information.

Export Photos

1. Click the Export icon on the Photos tab

2. Select the directory / folder on your PC to export the photos to

3. You can then open the folder to view the photos

4. If you are updating a folder from a previous export, please check the box “Replace
if exists”

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CDR-200 iPhone Spy Recovery
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Troubleshooting

The following section provides answers for some common issues that you may
encounter when using the iPhone Spy Recovery:

Problem: The iPhone® has stopped working. What do I do?
Solution: Reset the iPhone® by holding down the sleep/wake icon at the top right of

the device and the home icon at the bottom center of the face at the same
time.

Problem: The iPhone® doesn’t connect to the Mac. What do I do?
Solution: Please try one of the following:

• The iPhone® battery might need to be recharged

• If that doesn’t work, disconnect other USB devices from your computer and

connect the iPhone® to a different USB 2.0 port on your computer.

• If that doesn’t work, turn the iPhone® off and turn it on again. Press and hold the

Sleep/Wake icon on the top of the iPhone® for a few seconds until a red slider
appears and then slide the slider. Then press and hold the Sleep/Wake icon until the
Apple™ logo appears.

• If that doesn’t work, restart your computer and reconnect the iPhone® to your

computer.

• If that doesn’t work, download and install (or reinstall) the latest version of
iTunes® and Quicktime.

Problem: The iPhone Spy Recovery will not read my backup le on my Mac?
Solution: Please ensure “Encrypt Backup” is NOT selected in iTunes®

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CDR-200 iPhone Spy Recovery
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Help and Support

Help is available through the normal help menu within the software. Further informa-

tion and Frequently Asked Question’s (FAQ’s) are available from the Cell Phone Data

Recovery website.

If you have not found a solution by visiting our website, please contact us using one

of the following methods:

Email Support:

Cell Phone Data Recovery provides technical support via email during the free trial
period - please send your query to [e-mail]. We
will endeavour to reply to your query as quickly as possible (usually within 24 hours
of receiving an email).

Online Support:

Use our online chat function available on our website to chat with a member of our
technical team. Please note this service is only available between 9am-5pm Monday
to Friday (GMT).

Telephone Technical Support

UK Users: 08444 772 988
International Users: [phone]
Please note this is an English speaking service only and is available between 9am-

5pm Monday to Friday (GMT).

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CDR-200 iPhone Spy Recovery
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©2013 Cell Phone Data Recovery Pro is a registered trademark in the United

Kingdom and / or other countries. Other brand and product names are trade-

marks or registered trademarks of their respective holders. Information is

subject to change without notice. All rights reserved.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Cell Phone Data Recovery Pro

Limited Warranty

What does this limited warranty cover?
This limited warranty covers any defects in material or workmanship in the new
Cell Phone Data Recovery Pro software. Only consumers purchasing this product
with a valid activation code may obain coverage under this limited
warranty.

What does this limited warranty not cover?
This limited warranty does not cover any problem that is caused by
(a) accident, abuse, neglect, shock, electrostatic discharge, heat or
humidity beyond product specication; or (b) any misuse contrary to the instruc­tions in the user manual; or c) lost passwords; or (d) malfunctions caused by other
equipment. This limited warranty does not cover data loss - backup any data to a
separate medium where appropriate on a regular basis.

In no event shall Cell Phone Data Recovery Pro be liable for any special, indirect
or consequential damages or any damages whatsoever resulting from loss of use
of or inability to use the software, even if Cell Phone Data Recovery has been
advised of the possibility of such damages.

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CDR-200 iPhone Spy Recovery
(Mac OS Version)

Refund Policy
Cell Phone Data Recovery’s liability will not exceed the purchase price of
the software. Due to the nature of the software, we do not oer refunds
if after purchasing an activation code, you change your mind or nd that
the
software is not suitable for your needs. It is your responsibility to use the
trial period to evaluate and ensure that the software is suitable for your
needs.

We may only oer a refund in circumstances where you nd fault in the
software. If this is the case please email refund@cellphonedatarecovery­pro.com with your request within 30 days of purchasing the software.
Each case will be evaluated on an individual basis. We retain the right to
withhold a refund at our discretion. If a refund is received, you must unin­stall the software from your computer. You may not reinstall the software
without purchasing another activation code.

This warranty statement does not aect your statutory rights.

© 2013 www.cellphonedatarecovery.com

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