KitchenAid W10520792B User Manual
ICE MAKER
W10520792B
For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230 or visit our website at...
In Canada, for assistance, installation and service, call: 1-800-807-6777 or visit our website at...
Use & Care Guide
www.kitchenaid.com
www.KitchenAid.ca
FÁBRICA DE HIELO
Manual de uso y cuidado
Para consultas respecto a características, funcionamiento/desempeño, piezas, accesorios o servicio, llame al: 1-800-422-1230
En Canadá, para obtener ayuda, instalación o servicio llame al: 1-800 807-6777 o visite nuestra página de Internet...
o visite nuestra página de Internet...
www.kitchenaid.com
www.kitchenaid.ca
MACHINE À GLAÇONS
Au Canada, pour assistance, installation ou service, composez le 1-800-807-6777 ou visitez notre site Web à...
Table of Contents/Índice/Table des matières..................................................................2
Guide d’utilisation et d’entretien
www.KitchenAid.ca
TABLE OF CONTENTS
ICE MAKER SAFETY......................................................................3
INSTALLATION INSTRUCTIONS..................................................3
Tools and Parts ............................................................................3
Custom Panel Dimensions...........................................................4
Unpack the Ice Maker..................................................................5
Location Requirements................................................................5
Electrical Requirements ...............................................................6
Water Supply Requirements........................................................6
Vacation or Extended Time Without Use.....................................6
Connect Water Supply.................................................................6
Drain Pump Installation................................................................7
Drain Connection .......................................................................10
Install Custom Overlay Panel.....................................................11
Door Reversal—Side Swing Only ..............................................11
Leveling ......................................................................................13
Water Filtration System..............................................................14
ÍNDICE
SEGURIDAD DE LA FÁBRICA DE HIELO ..................................25
INSTRUCCIONES DE INSTALACIÓN.........................................25
Herramientas y piezas................................................................25
Dimensiones del panel hecho a la medida................................26
Desempaque la fábrica de hielo ................................................27
Requisitos de ubicación.............................................................27
Requisitos eléctricos..................................................................28
Requisitos del suministro de agua.............................................28
Vacaciones o tiempo prolongado sin uso .................................28
Conexión del suministro de agua ..............................................28
Instalación de la bomba de desagüe.........................................29
Conexión del desagüe ...............................................................32
Instale el panel de revestimiento hecho a la medida ................33
Cambio del sentido de apertura de la puerta:
apertura lateral solamente .........................................................34
Nivelación...................................................................................36
Sistema de filtración de agua ....................................................36
ICE MAKER USE...........................................................................15
How Your Ice Maker Works .......................................................15
Using the Controls......................................................................15
Normal Sounds...........................................................................16
ICE MAKER CARE........................................................................16
Cleaning......................................................................................16
Vacation and Moving Care.........................................................18
TROUBLESHOOTING ..................................................................19
Ice Maker Operation...................................................................19
Ice Production ............................................................................20
Ice Quality...................................................................................20
Plumbing Problems....................................................................21
ASSISTANCE OR SERVICE.........................................................21
In the U.S.A. ...............................................................................21
In Canada ...................................................................................21
Accessories ................................................................................22
PERFORMANCE DATA SHEET...................................................22
WARRANTY ..................................................................................23
USO DE LA FÁBRICA DE HIELO ................................................38
Cómo funciona su fábrica de hielo ............................................38
Uso de los controles ..................................................................38
Sonidos normales.......................................................................39
CUIDADO DE LA FÁBRICA DE HIELO.......................................39
Limpieza .....................................................................................39
Cuidado durante las vacaciones y mudanzas...........................42
SOLUCIÓN DE PROBLEMAS......................................................43
Funcionamiento de la fábrica de hielo.......................................43
Producción de hielo ...................................................................44
Calidad del hielo.........................................................................44
Problemas de plomería ..............................................................45
AYUDA O SERVICIO TÉCNICO...................................................45
En los EE.UU. .............................................................................45
Accesorios..................................................................................46
HOJA DE DATOS DEL RENDIMIENTO ......................................46
GARANTÍA.....................................................................................47
TABLE DES MATIÈRES
SÉCURITÉ DE LA MACHINE À GLAÇONS................................49
INSTRUCTIONS D’INSTALLATION ............................................49
Outillage et pièces......................................................................49
Dimensions du panneau personnalisé.......................................50
Déballage de la machine à glaçons...........................................51
Exigences d’emplacement.........................................................51
Spécifications électriques..........................................................52
Spécifications de l’alimentation en eau.....................................52
Vacances ou longue période d’inutilisation...............................52
Raccordement à la canalisation d’eau ......................................52
Installation de la pompe de vidange..........................................53
Raccordement au drain de vidange...........................................56
Installation du panneau décoratif personnalisé.........................57
Inversion du sens d’installation—
Porte à ouverture latérale uniquement ......................................58
Nivellement.................................................................................60
Système de filtration d’eau ........................................................60
2
UTILISATION DE LA MACHINE À GLAÇONS............................61
Fonctionnement de la machine à glaçons.................................61
Utilisation des commandes........................................................62
Sons normaux ............................................................................62
ENTRETIEN DE LA MACHINE À GLAÇONS..............................63
Nettoyage ...................................................................................63
Précautions à prendre avant les vacances
ou un déménagement ................................................................65
DÉPANNAGE.................................................................................66
Fonctionnement de la machine à glaçons.................................66
Production de glaçons ...............................................................67
Qualité des glaçons....................................................................68
Problèmes de plomberie............................................................68
ASSISTANCE OU SERVICE.........................................................69
Aux États-Unis............................................................................69
Au Canada..................................................................................69
Accessoires ................................................................................69
FEUILLE DE DONNÉES SUR LA PERFORMANCE...................70
GARANTIE.....................................................................................71
ICE MAKER SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING
: To reduce the risk of fire, electric shock, or injury when using your ice maker, follow these basic
precautions
:
SAVE THESE INSTRUCTIONS
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before manually cleaning the inside components.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Use two or more people to move and install ice maker.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
INSTALLATION INSTRUCTIONS
Tools Needed
Gather the required tools and parts before starting installation.
Read and follow the instructions provided with any tools listed
here.
■ Cordless drill
■ Phillips screwdriver
■ Router or planer
■ Pencil
■ Masking tape
■ Tape measure
■ Towel or piece of cardboard
Tools and Parts
Parts Needed
Custom Overlay Door Panel—See “Custom Panel Dimensions,”
#8 x ¹⁄₂" pan-head wood screws (8)
Parts Supplied
■ Adhesive pads (4)
3
Custom Panel Dimensions
29
¹⁄₂
"
(74.9 cm)
14¹⁷
⁄₃₂
"
(36.9 cm)
¹⁄₄"
(6.35 mm)
1¹⁄₄"
(3.18 cm)
³⁄₄"
(1.91 cm)
¹⁄₄"
(6.35 mm)
1¹⁄₄"
(3.18 cm)
³⁄₄"
(1.91 cm)
14
⁵⁄₈
"
(37.1 cm)
29
¹⁄₂
"
(74.9 cm)
³⁄₈
"
(0.95 cm)
³⁄₈
"
(0.95 cm)
1¹⁄₄"
(3.18 cm)
¹⁄₂"
(1.27 cm)
A B C
1¹⁄₄"
(3.18 cm)
¹⁄₂"
(1.27 cm)
A
B
C
If you plan to install a custom overlay panel, you will need to
make the panel yourself or consult a qualified cabinetmaker or
carpenter.
IMPORTANT:
■ The thickness of the overlay panel must be ³⁄₄" (1.91 cm).
■ Overlay panel must not weigh more than 8 lbs (3.62 kg).
■ Overlay panels weighing more than recommended may
cause damage to your ice maker.
■ Match wood grain direction with that of adjacent cabinets.
■ Sand panel edges to provide a smooth finish.
■ Use moisture sealer on both sides and all edges of the panel
to avoid damage from moisture.
Option 1—Without Hinge-Side Spacer
To allow proper clearance for the door, prepare the custom
overlay panel using the dimensions shown.
Option 2—With Hinge-Side Spacer
To achieve a flush installation with adjacent cabinets, prepare the
custom overlay panel using the dimensions shown.
Front of Panel
Top of Panel
A. Front—visible surface when installed
B. Hinge side
C. Notch to a depth of
Bottom of Panel
A. Front—visible surface when installed
B. Hinge side
C. Notch to a depth of
³⁄₈
" (0.95 cm)
³⁄₈
" (0.95 cm)
4
Unpack the Ice Maker
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
3¹⁄₂"
(8.9 cm)
9"
(22.9 cm)
11¹⁄₂"
(29.2 cm)
24"
(60.1 cm)
15"
(38.1 cm)
34"
(86.4 cm)
Min.
34
¹⁄₂"
(87.6 cm)
Max.
B
A
28¹⁄₂"
(72.4 cm)
28¹⁄₂"
(72.4 cm)
34"
(86.4 cm)
Min.
34
¹⁄₂"
(87.6 cm)
Max.
C
B
³⁄₄
" (1.9 cm)
6"
(15.2 cm)
11¹⁄₂"
(29.2 cm)
9"
(22.9 cm)
3
¹⁄₂"
(8.9 cm)
24"
(60.1 cm)
15
³⁄₄
"
(40.0 cm)
A
Removing Packaging Materials
Remove tape and glue from your ice maker before using.
■ To remove any remaining tape or glue from the exterior of the
ice maker, rub the area briskly with your thumb. Tape or glue
residue can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with your
fingers. Wipe with warm water and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. Do not
use chlorine bleach on the stainless steel surfaces of the ice
maker. These products can damage the surface of your
ice maker.
Cleaning Before Use
Option 1—Without Hinge-Side Spacers
A. Recommended location for electrical and plumbing fixtures
B. Floor level
After you remove all of the packaging materials, clean the inside
of your ice maker before using it. See the cleaning instructions in
the “Ice Maker Care” section.
Location Requirements
■ To ensure proper ventilation for your ice maker, the front side
must be completely unobstructed. The ice maker may be
closed-in on the top and three sides, but the installation
should allow the ice maker to be pulled forward for servicing
if necessary.
■ Installation of the ice maker requires a cold water supply inlet
of ¹⁄₄" (6.35 mm) OD soft copper tubing with a shutoff valve or
a Whirlpool supply line Part Number 8212547RB, and a
Whirlpool approved drain pump, Part #1901A, only to carry
the water to an existing drain.
■ Choose a well ventilated area with temperatures above 55°F
(13°C) and below 110°F (43°C). Best results are obtained
between 70°F and 90°F (21ºC and 32°C).
■ The ice maker must be installed in an area sheltered from the
elements, such as wind, rain, water spray, or drip.
■ Choose a location where the floor is even. It is important for
the ice maker to be level in order to work properly. If needed,
you can adjust the height of the ice maker by changing the
height of the leveling legs. See “Leveling.”
■ When installing the ice maker under a counter, follow the
recommended opening dimensions shown. Place electrical
and plumbing fixtures in the recommended location as
shown.
NOTES:
■ Check that the power supply cord is not damaged, or
pinched or kinked between the ice maker and the
cabinet.
■ Check that the water supply line is not damaged, or
pinched or kinked between the ice maker and the
cabinet.
■ Check that the drain line (on some models) is not
damaged, or pinched or kinked between the ice maker
and the cabinet.
Option 2—With Hinge-Side Spacers
A. Recommended location for electrical and plumbing fixtures
B. Hinge-side, back spacer (Install 6" [15.24 cm] from back wall to aid in
drain alignment)
C. Hinge-side front spacer (Install flush with front face of adjacent cabinet)
5
Electrical Requirements
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Before you move your ice maker into its final location, it is
important to make sure you have the proper electrical
connection:
A 115 volt, 60 Hz., AC only, 15- or 20-amp electrical supply,
properly grounded in accordance with the National Electrical
Code and local codes and ordinances, is required.
It is recommended that a separate circuit, serving only your ice
maker, be provided. Use a receptacle which cannot be turned off
by a switch or pull chain.
IMPORTANT: If this product is connected to a GFCI (Ground
Fault Circuit Interrupter) equipped outlet, nuisance tripping of the
power supply may occur, resulting in loss of cooling. Ice quality
may be affected. If nuisance tripping has occurred, and if the
condition of the ice appears poor, dispose of it.
Recommended Grounding Method
The ice maker must be grounded. The ice maker is equipped with
a power supply cord having a 3 prong grounding plug. The cord
must be plugged into a mating, 3 prong, grounding-type wall
receptacle, grounded in accordance with the National Electrical
Code and local codes and ordinances. If a mating wall receptacle
is not available, it is the personal responsibility of the customer to
have a properly grounded, 3 prong wall receptacle installed by a
qualified electrician.
Water Supply Requirements
Check that the water supply lines are insulated against freezing
conditions. Ice formations in the supply lines can increase water
pressure and damage your ice maker or home. Damage from
frozen supply lines is not covered by the warranty.
A cold water supply with water pressure of between 30 and
120 psi (207 and 827 kPa) is required to operate the ice maker. If
you have questions about your water pressure, call a licensed,
qualified plumber.
Reverse Osmosis Water Supply
IMPORTANT:
■ A reverse osmosis water filtration system is not
recommended for ice makers that have a drain pump
installed.
■ For gravity drain systems only.
6
■ The pressure of the water supply coming out of a reverse
osmosis system going to the water inlet valve of the ice
maker needs to be between 30 and 120 psi (207 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
NOTE: The reverse osmosis system must provide 1 gal. (3.8 L) of
water per hour to the ice maker for proper ice maker operation. If
a reverse osmosis system is desired, only a whole-house
capacity reverse osmosis system, capable of maintaining the
steady water supply required by the ice maker, is recommended.
Faucet capacity reverse osmosis systems are not able to
maintain the steady water supply required by the ice maker.
If the water pressure to the reverse osmosis system is less than
40 to 60 psi (276 to 414 kPa):
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy usage.
If you have questions about your water pressure, call a licensed,
qualified plumber.
Vacation or Extended Time Without Use
■ When you will not be using the ice maker for an extended
period of time, turn off the water and power supply to the ice
maker.
■ Check that the water supply lines are insulated against
freezing conditions. Ice formations in the supply lines can
increase water pressure and cause damage to your ice maker
or home. Damage from freezing is not covered by the
warranty.
Connect Water Supply
Read all directions before you begin.
IMPORTANT:
■ Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
■ Use copper tubing or Whirlpool supply line, Part Number
8212547RP, and check for leaks.
■ Install tubing only in areas where temperatures will remain
above freezing.
Tools Needed
Gather the required tools and parts before starting installation:
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches
■ ¹⁄₄" nut driver
NOTE: Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve
which reduces water flow and clogs more easily.
Connecting the Water Line
1. Turn off main water supply. Turn on nearest faucet long
enough to clear line of water.
2. Using a ¹⁄₂" copper supply line with a quarter-turn shutoff
valve or the equivalent, connect the ice maker as shown.
NOTE: To allow sufficient water flow to the ice maker a
minimum ¹⁄₂" diameter home supply line is recommended.
A. Bulb
A
B
B
C
A
A
C
B
DA B C
B. Nut
3. Now you are ready to connect the copper tubing. Use ¹⁄₄"
(6.35 mm) OD soft copper tubing for the cold water supply.
■ Ensure that you have the proper length needed for the
job. Be sure both ends of the copper tubing are cut
square.
■ Slip compression sleeve and compression nut on copper
tubing as shown. Insert end of tubing into outlet end
squarely as far as it will go. Screw compression nut onto
outlet end with adjustable wrench. Do not overtighten.
A. Compression sleeve
B. Compression nut
C. Copper tubing
4. Place the free end of the tubing into a container or sink, and
turn on main water supply and flush out tubing until water is
clear. Turn off shutoff valve on the water pipe.
IMPORTANT: Always drain the water line before making the
final connection to the inlet of the water valve to avoid
possible water valve malfunction.
5. Bend the copper tubing to meet the water line inlet which is
located on the back of the ice maker cabinet as shown.
Leave a coil of copper tubing to allow the ice maker to be
pulled out of the cabinet or away from the wall for service.
Rear View
6. Remove and discard the short, black plastic tube from the
end of the water line inlet.
7. Thread the nut onto the end of the tubing. Tighten the nut by
hand. Then tighten it with a wrench two more turns. Do not
overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not
touch the cabinet’s side wall or other parts inside the cabinet.
A. Line to ice maker
B. Nut (purchased)
C. Ferrule (purchased)
D. Supplied line from ice maker
8. Install the water supply tube clamp around the water supply
line to reduce strain on the coupling.
9. Turn shutoff valve ON.
10. Check for leaks. Tighten any connections (including
connections at the valve) or nuts that leak.
Drain Pump Installation
(on some models)
NOTE: Connect drain pump to your drain in accordance with all
state and local codes and ordinances. It may be desirable to
insulate drain tube thoroughly up to drain inlet to minimize
condensation on the drain tube. Insulated tube kit Part
#W10365792 is available for purchase. Drain pump is designed
to pump water to a maximum height of 10 ft (3 m). Use only
Whirlpool approved drain pump kit Part Number 1901A. Do not
connect the outlet end of the drain tube to a closed pipe system
to keep drain water from backing up into the ice maker.
Kit Contains:
■ Drain pump kit Part Number 1901A
■ ⁵⁄₈" ID x 5¹⁄₈" drain tube (ice maker bin to drain pump reservoir
inlet)
■ ¹⁄₂" ID x 10 ft (3 m) drain tube hose (drain pump discharge to
household drain)
■ ⁵⁄₁₆" ID x 32" (81 cm) vent tube (drain pump reservoir vent to
ice maker cabinet back)
■ Cable clamps (secures vent tube to back of ice maker) (3)
■ #8-32 x ³⁄₈" pump mounting screws (secures drain pump to
baseplate and clamps to back of ice maker) (5)
■ ⁵⁄₈" small adjustable hose clamp (secures vent to drain pump)
■ ⁷⁄₈" large adjustable hose clamp, (secures drain tube to ice
maker bin and drain pump reservoir inlet) (3)
■ Rear panel (2)
■ Instruction sheet
A. Copper tubing
B. Water supply tube clamp
C. Inlet water tube clamp and
supply line connector
7
If Ice Maker Is Currently Installed
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
A
B
C
D
E
A
C
B
A
A
A
B
C
D
Drain Pump Installation
NOTE: If ice maker is not installed, please proceed to “Drain
Pump Installation” section.
1. Push the selector switch to the Off position.
2. Unplug ice maker or disconnect power.
3. Turn off water supply. Wait 5 to 10 minutes for the ice to fall
into the storage bin. Remove all ice from bin.
4. Unscrew the drain cap from the bottom of the water pan
located inside the storage bin. Allow water to drain
completely. Replace drain cap. See “Drain Cap” illustration.
Drain Cap
NOTE: Do not kink, smash or damage tubes or wires during
installation.
1. Unplug ice maker or disconnect power.
2. Remove rear panel. See “Rear Panel” illustration for 5 screw
locations. Pull rear panel away from the drain tube and
discard.
Rear Panel
A. Screw locations
3. Remove the old drain tube and clamp attached to the ice
maker bin.
NOTE: Discard old drain tube and clamp.
4. Install new drain tube (⁵⁄₈" ID x 5¹⁄₈") from ice maker bin to
drain pump reservoir inlet using new adjustable clamps. See
“Drain Tube” illustration.
NOTES:
■ Do not kink.
■ Trim tube length, if required.
Drain Tube
A. Drain cap
5. If ice maker is built into cabinets, pull ice maker out of the
opening.
6. Disconnect water supply line. See “Water Supply Line”
illustration.
Water Supply Line
A.
¹⁄₄
" copper tubing
B. Cable clamp
¹⁄₄
" compression nut
C.
8
D. Ferrule (sleeve)
E. Ice maker connection
A.
⁷⁄₈
" adjustable hose clamp
B. Drain tube (ice bin to drain pump)
C.
⁷⁄₈
" adjustable hose clamp
D. Drain pump reservoir inlet
5. Install vent tube (⁵⁄₁₆" ID x 32" [81 cm]) to drain pump reservoir
vent. Use one ⁵⁄₈" small adjustable clamp, supplied. See
“Parts Locations” illustration.
NOTE: Do not install household drain tube at this time.
Parts Locations
A
B
C
D
E
FG
A
A
A
B
A. Vent tube
B.
⁵⁄₈
" hose clamp
C. Drain pump discharge tube
D. Drain pump
6. Remove power cord clamp and ground screw attached to ice
maker power cord, which is mounted to the unit base. See
“Parts Locations” illustration.
NOTE: Clamp and screw will be reused.
7. Slide drain pump into the ice maker base on the right side.
The pump mounting tab should slip into the rectangular slot
in the ice maker base. It will be necessary to tip the pump
slightly to slip into the slot. See “Drain Pump Mounting Tab
Slot” illustration.
E. Ice maker unit power cord
F. #8-32 x
G. Drain pump power cord, clamp
and screw
³⁄₈
" pump mounting screws
Drain Pump Mounting Tab Slot
Drain Pump Installed
A. Drain pump installed
8. Align the 2 screw holes at the rear of the pump. Use two
#8-32 x ³⁄₈" screws, supplied. See “Parts Locations”
illustration.
9. Connect drain tube to ice maker bin outlet (⁵⁄₈" ID), using ⁷⁄₈"
adjustable clamp, supplied. See “Drain Tube” illustration.
10. Coil ice maker power cord into a 4" (10.2 cm) diameter coil.
Wrap electrical tape around the power cord in several places
to keep the cord in a coil. Locate coiled power cord between
the drain pump and side of enclosure and plug into the
receptacle of the drain pump. See “Parts Locations”
illustration.
11. Attach the drain pump power cord to ice maker unit base with
clamp and screw (removed in Step 6) that was used to attach
ice maker power cord. See “Parts Locations” illustration.
12. Place new rear panel (small one for 15" ice makers, large one
for 18") against the back of the ice maker. Route the vent
tube and drain pump discharge tube through cutouts in the
rear panel.
13. Secure rear panel with original screws. See “Rear Panel”
illustration.
14. Secure vent tube to back of ice maker using 3 clamps and
three #8-32 x ³⁄₈" screws, supplied. See “Vent Tube”
illustration.
Vent Tube
NOTE: Do not pinch, kink or damage the vent tube. Check that it
is not damaged, or pinched or kinked between the cabinet and
the ice maker.
A. Mounting tab slot
A. Vent tube
B. Clamps and screws
9
15. Attach ¹⁄₂" ID x 10 ft (3 m) drain tube to pump discharge tube.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
1⁷⁄₈"
(4.8 cm)
23"
(58.4 cm)
2" - 1¹⁄₂"
(5 cm - 3.8 cm)
1" (2.54 cm)
A
D
C
B
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
See “Parts Locations” illustration.
16. Connect ice maker to water supply and install ice maker as
specified by the product installation instructions.
17. Check all connections for leaks.
Side View
18. Plug in ice maker or reconnect power.
19. Tu r n on ic e m ak er.
20. Wait for rinsing cycle, approximately 5 minutes, to be sure the
ice maker is operating properly.
Drain Connection
Gravity Drain System
Connect the ice maker drain to your drain in accordance with all
state and local codes and ordinances. If the ice maker is
provided with a gravity drain system, follow these guidelines
when installing drain lines. This will help keep water from flowing
back into the ice maker storage bin and potentially flowing onto
the floor causing water damage.
■ Drain lines must have a minimum of ⁵⁄₈" (15.88 mm) inside
diameter.
■ Drain lines must have a 1" drop per 48" (2.54 cm drop per
122 cm) of run or ¹⁄₄" drop per 12" (6.35 mm per 30.48 cm) of
run and must not have low points where water can settle.
■ The floor drains must be large enough to accommodate
drainage from all drains.
■ The ideal installation has a standpipe with a 1¹⁄₂" (3.81 cm) to
2" (5.08 cm) PVC drain reducer installed directly below the
outlet of the drain tube as shown. You must maintain a 1"
(2.54 cm) air gap between the drain hose and the standpipe.
■ It may be desirable to insulate the drain line thoroughly up to
the drain inlet.
■ Do not connect the outlet end of the drain tube to a closed
pipe system to keep drain water from backing up into the ice
maker.
A. Drain hose
B. 1" (2.54 cm) air gap
C. PVC drain reducer
D. Center of drain should be 23" (58.4 cm) from
front of door, with or without the ³⁄₄" (1.91 cm)
panel on the door. The drain should also be
centered from left to right (7
from either side of the ice maker) unless
installing with a spacer.
⁵⁄₁₆
" [18.56 cm]
Drain Pump System (on some models)
Connect the ice maker drain to your drain in accordance with the
International Plumbing Code and any local codes and
ordinances.
NOTES:
■ If the drain hose becomes twisted and water cannot drain,
your ice maker will not work.
■ Do not connect the outlet end of the drain tube to a closed
pipe system to keep drain water from backing up into the ice
maker.
Connecting the Drain
After ensuring that the drain system is adequate, follow these
steps to properly place the ice maker:
10
1. Plug into a grounded 3 prong outlet.
2. Style 1—For gravity drain system, push the ice maker into
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
A
C
B
14¹⁷⁄₃₂"
(36.9 cm)
29
¹⁄₂"
(74.9 cm)
29¹⁄₂"
(74.9 cm)
14⁵⁄₈"
(37.1 cm)
A
C
B
position so that the ice maker drain tube is positioned over
the PVC drain reducer. See “Gravity Drain System.”
Style 2—For drain pump system connect the drain pump
outlet hose to the drain. See “Drain Pump System.”
3. Recheck the ice maker to be sure that it is level. See
“Leveling.”
4. If it is required by your local sanitation code, seal the cabinet
to the floor with an approved caulking compound after all
water and electrical connections have been made.
Install Custom Overlay Panel
IMPORTANT: Create custom overlay panel according to the
specifications in the “Custom Panel Dimensions” section.
1. Install the ice maker.
2. Level the ice maker. See “Leveling.”
3. Place the ice maker under the cabinet so that the front edge
of the custom panel will align with the front edge of the
surrounding cabinets.
4. Hold the custom panel up to the ice maker and check that the
opening and alignment are correct. Mark location of the panel
as necessary.
5. Mark location of the handle. Remove the panel from the door
and drill holes for the handle.
6. Install the door handle on the panel.
7. Remove the tape from the face of the door.
8. Remove the paper backing from the adhesive pads that are
located on the door front.
9. Place the panel on the door, align with markings and apply
pressure in the area of the adhesive pads.
10. Make sure the ice maker door opens and closes easily.
11. Pull the ice maker forward to access the top and sides of the
door.
12. Remove the gaskets from the interior door panel and set
aside.
13. Using the factory drilled holes as a guide, use a scribe and
mark the drilling locations on the overlay panel.
14. Drill eight ¹⁄₈" x ¹⁄₂" (3.18 mm x 12.7 mm) deep holes into the
overlay panel.
NOTE: Do not drill deeper than ¹⁄₂" (12.7 mm).
15. Use eight #8 x ¹⁄₂" pan-head wood screws to attach the panel
to the door.
16. Replace the gaskets on the inner door panel.
17. Move the ice maker back into place under the counter.
Option 1—Without Hinge-Side Space
A. #8 x
¹⁄₂
" pan-head
wood screw
B. Adhesive pads
C. Custom panel
Option 2 - With Hinge-Side Spacer
A. #8 x
¹⁄₂
" pan-head
wood screw
B. Adhesive pads
C. Custom panel
Door Reversal—Side Swing Only
Tools Needed
Gather the required tools and parts before starting installation.
■ ⁵⁄₁₆" wrench ■ Flat putty knife
■ ¹⁄₄" wrench ■ Phillips screwdriver
Hinge pin
Handle screw End cap screw
⁵⁄₁₆
" hex-head hinge screw
11
Remove Stainless Steel Door Wrap Panel
A
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
A
B
D
C
(on some models)
6. Remove the screw and door stop at corner D. Remove the
screw and end cap at corner B. Place the door stop at corner
B, and tighten screw. Place the end cap at corner D, and
tighten screw.
A. Hex-head screws
1. Remove the 2 hex-head screws located under the stainless
steel door wrap panel flange on the bottom of the door.
2. Pull up and outward on the door wrap panel from the bottom.
3. Rotate the door wrap panel until it separates from the door
and pull up.
NOTE: Be sure the edge guards do not separate from the
door wrap panel.
Door Stop and End-Cap Reversal
A. Top corner open (no end cap)
B. Beginning top corner end cap
7. Depending on your model, the brand badge for the front door
of your ice maker may be in the package with the Use and
Care Guide. Fasten the brand badge to the door.
8. Set the door aside.
Reverse Hinges
1. Unscrew and remove the top hinge. Replace the screws in
the empty hinge holes.
2. Remove the screws from the bottom of the opposite side of
the ice maker cabinet. Turn the top hinge upside down so
that the hinge pin points up. Place the hinge on the bottom
opposite side of the ice maker and tighten screws.
3. Remove the “old” bottom hinge screws and hinge. Replace
the screws in the empty hinge holes.
4. Remove the screws from the top of the opposite side of the
ice maker cabinet. Turn the hinge upside down so that the
hinge pin points down. Place the hinge on the top opposite
side of the ice maker and tighten the screws.
5. Remove the top hinge pin.
C. Beginning bottom corner end cap
D. Bottom corner open (no end cap)
Replace Door
1. Place the door on the bottom hinge pin.
2. Align the door with the top hinge hole and replace the top
1. Unplug the ice maker or disconnect power.
2. Remove the handle screws and handle (on some models).
3. Remove the hinge pin from the top hinge.
4. Remove the door from the hinges and replace the top hinge
pin.
5. Remove the screw and door stop at corner A. Remove the
screw and end cap at corner C. Place the door stop at corner
C, and tighten screw. Place the end cap at corner A, and
tighten screw.
hinge pin.
3. Replace the handle and handle screws.
Replace Door Wrap (on some models)
1. Place the door wrap flange onto the door top and ensure that
it fits correctly.
2. Rotate the door wrap downward until it covers the door
surface completely.
3. Install the 2 hex-head screws into the bottom of the door.
12
Top Hi nge
B
A
B
E
D
C
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
3. Install the white decorative screws on the opposite side of the
door.
A
C
D
E
A. Hinge pin
B. Phillips-head countersink screw
C. Hinge pin sleeve
D. Hinge
E. Hex-head hinge screw
Bottom Hinge
A. Hex-head hinge screw
B. Hinge pin sleeve
C. Phillips-head countersink screw
D. Hinge pin
E. Hinge
Reverse Door Catch
1. Remove the white decorative screws from the opposite side
of the door and set aside.
2. Remove the screws from the magnetic door catch and
replace it on the opposite side of the door.
4. Plug into a grounded 3 prong outlet.
Leveling
It is important for the ice maker to be level in order to work
properly. Depending upon where you install the ice maker, you
may need to make several adjustments to level it. You may also
use the leveling legs to lower the height of the ice maker for
undercounter installations.
Tools Needed
Gather the required tools and parts before starting installation.
■ 9" level
■ Adjustable wrench
NOTE: It is easier to adjust the leveling legs if you have another
person to assist you.
1. Move the ice maker to its final location.
NOTE: If this is a built-in installation, move the ice maker as
close as possible to the final location.
2. Place the level on top of the product to see whether the ice
maker is level from front to back and side to side.
3. Push up on the top front of the ice maker, and then locate the
leveling screws that are on the bottom front of the ice maker.
4. Using an adjustable wrench, change the height of the legs as
follows:
■ Turn the leveling leg to the right to lower that side of the
ice maker.
■ Turn the leveling leg to the left to raise that side of the ice
maker.
NOTE: The ice maker should not wobble. Use shims to add
stability when needed.
13
5. Push up on the top rear of the ice maker and locate the
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
A
B
C
D
A
A
C
B
D
E
F
leveling legs that are on the bottom rear of the ice maker.
6. Follow the instructions in Step 4 to change the height of the
legs.
7. Use the level to recheck the ice maker to see that it is even
from front to back and side to side. If the ice maker is not
level, repeat steps 2 to 5. If the ice maker is level, go to the
“Connect Water Supply” section.
Water Filtration System
4. Using the arrow pointing to the alignment pin on the side of
the filter and the arrow inside the control housing, align the
alignment pin with the cutout notch and insert the filter into
the housing.
Install the Water Filter
1. Locate the accessory packet in the ice maker and remove the
water filter.
2. Take the water filter out of its packaging and remove the
cover from the O-rings. Be sure the O-rings are still in place
after the cover is removed.
A. Cover
B. O-rings
3. The water filter compartment is located in the right-hand side
of the ice maker control panel. Push in on the door to release
the latch, and then lower the door.
C. Alignment pin
D. Alignment arrow
A. Alignment pin
B. Unlocked symbol
C. Locked symbol
D. Cutout notch inside control housing
E. Arrow pointing to cutout notch
F. Arrow pointing to alignment pin
5. Turn the filter clockwise until it locks into the housing. Ensure
that the alignment arrow on the filter head aligns with the
locked symbol on the control box housing.
NOTE: If the filter is not correctly locked into the housing, the
ice maker will not produce ice.
A
A. Alignment arrow aligned with locked symbol
6. Push the control box door closed until the latch snaps closed.
The Water Filter Status Light
The water filter status lights will help you know when to change
your water filter.
■ The “Order Filter” status light will be illuminated when it is
time to order a replacement filter.
■ The “Replace Filter” status light will be illuminated when it is
time to replace the filter.
■ Replacing the disposable water filter with a new filter will
automatically reset the filter status tracking feature. See
“Using the Controls.”
NOTES:
■ “Replace Filter” will remain illuminated if a filter is not
installed.
■ The “Filter” status light will flash if the filter is not correctly
installed or there is an obstruction in the water line.
A. Door
14
Replace the Water Filter
To purchase a replacement water filter, see “Accessories.”
Replace the disposable water filter when indicated on the water
filter status display or at least every 9 months. If the ice making
rate decreases before the Replace Filter light illuminates, then
replace the filter.
1. Locate the water filter compartment in the right-hand side of
the control housing. See Step 3 in the “Install Water Filter”
section.
ICE MAKER USE
How Your Ice Maker Works
When you first start your ice maker, the water pan will fill and the
system will rinse itself before starting to make ice. The rinsing
process takes about 5 minutes.
Under normal operating conditions, the ice maker will cycle at
preset temperatures. The ice level sensor located in the ice
storage bin will monitor the ice levels.
IMPORTANT: If the water supply to the ice maker is turned off,
be sure to set the ice maker control to OFF.
The Ice Making Process
1. Water is constantly circulated over a freezing plate. As the
water freezes into ice, the minerals in the water are rejected.
This produces a sheet of ice with a low mineral content.
2. Turn the water filter counterclockwise (to the left), and pull it
straight out of the compartment.
NOTE: There may be some water in the filter. Some spilling
may occur.
3. Install the replacement water filter by following steps
2 through 5 in the “Install the Water Filter” section.
NOTE: As the room and water temperatures vary, so will the
amount of ice produced and stored. This means that higher
operating temperatures result in reduced ice production.
Using the Controls
1. To start ice production, press ON/OFF.
2. To stop ice maker operation, press ON/OFF.
2. When the desired thickness is reached, the ice sheet is
released and slides onto a cutter grid. The grid divides the
sheet into individual cubes.
3. The water containing the rejected minerals is drained after
each freezing cycle.
4. Fresh water enters the machine for the next ice making cycle.
5. Cubes fall into the storage bin. When the bin is full, the ice
maker shuts off automatically and restarts when more ice is
needed. The ice bin is not refrigerated, and some melting will
occur. The amount of melting varies with room temperature.
NOTES:
■ Pressing the On/Off button does not shut off power to the ice
maker.
■ Allow 24 hours to produce the first batch of ice. Discard the
first 2 batches produced.
Max Ice Mode
Select the Max Ice feature when you have an upcoming need for
a large amount of ice and the ice bin is low or empty. Max Ice
mode will produce a greater quantity of ice in a 24-hour period.
■ Press MAX ICE while the ice maker is on. The indicator light
will illuminate.
■ Press MAX ICE again to turn off the Max Ice feature. The
indicator light will turn off.
■ The Max Ice mode will be on when you first turn on the
product. It will turn off after 24 hours. To turn Max Ice back
on, press MAX ICE.
15
Clean
A
B
Door Ajar Alarm
It is recommended that you clean the ice maker when the
“Cleaning Needed” light is illuminated or 9 months has elapsed
or ice production decreases significantly. To clean your ice maker,
see “Ice Maker System” in the “Cleaning” section.
Normal Sounds
Your new ice maker may make sounds that are not familiar to
you. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard
surfaces such as floors, walls and cabinets can make the sounds
seem louder than they actually are. The following describes the
kinds of sounds that might be new to you and what may be
making them.
■ You will hear a buzzing sound when the water valve opens to
fill the water pan for each cycle.
■ Rattling noises may come from the flow of the refrigerant or
the water line. Items stored on top of the ice maker can also
make noises.
■ The high-efficiency compressor may make a pulsating or high
pitched sound.
■ Water running over the evaporator plate may make a
splashing sound.
ICE MAKER CARE
The Door Ajar Alarm feature sounds an alarm when the ice maker
door is open for 5 minutes. The alarm will repeat every 2 minutes.
Close the door to turn off. The feature then resets and will
reactivate when the door is left open again for 5 minutes.
■ Water running from the evaporator plate to the water pan may
make a splashing sound.
■ As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your ice maker.
■ You may hear air being forced over the condenser by the
condenser fan.
■ During the harvest cycle, you may hear a “thud” when the ice
sheet slides from the evaporator onto the cutter grid.
■ When you first start the ice maker, you may hear water
running continuously. The ice maker is programmed to run a
rinse cycle before it begins to make ice.
■ If the ice maker is connected to a water supply pressure in
excess of 60 psi, you may hear a loud sound during water
filling associated with the flow of water through the inlet
valve. Call a licensed, qualified plumber to determine the best
method to reduce the supply water pressure (50 psi is
recommended).
Cleaning
The ice making system and the air cooled condenser need to be
cleaned regularly for the ice maker to operate at peak efficiency
and to avoid premature failure of system components. See the
“Ice Maker System” and the “Condenser” sections.
Exterior Surfaces
Wash the exterior enamel surfaces and gaskets with warm water
and mild soap or detergent. Wipe and dry. Regular use of a good
household appliance cleaner and wax will help maintain the
finish. Do not use abrasive cleaners on enamel surfaces as they
may scratch the finish.
For products with a stainless steel exterior, use a clean sponge or
soft cloth and a mild detergent in warm water. Do not use
abrasive or harsh cleaners. Do not use chlorine bleach on the
stainless steel surfaces.
Ice Maker System
Minerals that are removed from water during the freezing cycle
will eventually form a hard scaly deposit in the water system.
Cleaning the system regularly helps remove the mineral scale
buildup. How often you need to clean the system depends upon
how hard your water is. With hard water of 15 to 20 grains/gal.
(4 to 5 grains/liter), you may need to clean the system as often as
every 9 months.
NOTE: Use one 16 oz (473 mL) bottle of approved ice maker
cleaner. To order, see “Accessories.”
1. Press the ON/OFF button.
2. Wait 5 to 10 minutes for the ice to fall into the storage bin.
Remove all ice from the storage bin.
3. Unscrew the drain cap from the bottom of the water pan
located inside the storage bin as shown. Allow the water to
drain completely.
4. Replace the drain cap securely on the water pan. If the drain
cap is loose, water will empty from the water pan and you will
have either thin ice or no ice.
5. Read and follow all handling information on the cleaner bottle
before completing the steps below. Use one 16 oz (473 mL)
bottle of approved ice maker cleaner.
6. Pour one bottle of solution into the water pan. Fill the bottle
twice with tap water and pour it into the water pan.
A. Water pan
B. Drain cap
7. Press the CLEAN button. See “Using the Controls.” The
Clean button will blink, indicating that the cleaning cycle is in
process. When the “Cleaning Complete” light is illuminated
(approximately 70 minutes), the cleaning cycle is complete.
During the cleaning cycle, the system will both clean and
rinse itself.
16
8. After the cleaning cycle is complete, remove the drain cap
WARNING
Electrical Shock Hazard
Disconnect power before cleaning.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
A
A
A
B
C
D
E
F
A
B
C
D
from the water pan. Look for any cleaning solution left in the
water pan. If cleaning solution drains from the water pan, you
should run the clean cycle again. Be sure to refill the water
pan with cleaner before starting the clean cycle again. Be
sure to replace the drain cap securely on the water pan. If the
drain cap is loose, water will empty from the water pan and
you will have either thin ice or no ice.
NOTE: Severe scale buildup may require repeated cleaning with
a fresh quantity of cleaning solution.
9. Press the ON/OFF button to resume ice production.
Condenser
A Dirty or Clogged Condenser
■ Obstructs proper airflow.
■ Reduces ice making capacity.
■ Causes higher than recommended operating temperatures
which may lead to component failure.
Interior Components
1. Unplug ice maker or disconnect power.
2. Open the storage bin door and remove any ice that is in the
bin.
3. Remove the drain cap from the water pan and drain
thoroughly. Replace the drain cap securely on the water pan.
If the drain cap is loose, water will empty from the water pan,
and you will have either thin ice or no ice.
4. Pull out on the bottom of the cutter grid cover until the snaps
release to remove.
5. Unplug the wiring harness from the left side of the cutter grid.
1. Unplug ice maker or disconnect power.
2. Remove the 2 screws in the lower access panel and the
2 screws from the base grille area of the front panel support.
3. Pull the bottom forward and then pull down to remove the
lower access panel.
4. Remove dirt and lint from the condenser fins and the unit
compartment with a brush attachment on a vacuum cleaner.
A. Cutter grid cover
6. Unplug the ice level sensor from the right side of the cutter
grid. Pull the ice level sensor down and forward away from
the cutter grid.
7. Remove the right-hand and left-hand screws. Lift the cutter
grid up and out.
NOTE: Make sure the plastic spacer from the right-hand side
of the cutter grid bracket stays with the cutter grid.
A. Cutter grid harness
B. Screw
C. Cutter grid
D. Ice level sensor harness
E. Plastic spacer
F. S cr e w
8. Remove the mounting screw that holds the water pan in
place. Pull out on the front of the water pan.
9. Disconnect the pump bracket from the water pan and unplug
the water pan drain pump.
A. Condenser fins
5. Replace the lower access panel using the 4 screws.
6. Plug in ice maker or reconnect power.
A. Water pan
B. Water pan screw
C. Drain cap
D. Drain pump cover
17
10. Remove, clean and replace the ice scoop and ice scoop
B
A
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
holder.
NOTE: On some models, the ice scoop holder is located in
the upper left of the unit, and on other models, the ice scoop
holder is located in the lower left of the unit.
■ After removing the ice scoop, remove the holder by
removing the 2 screws.
■ Wash the ice scoop holder along with the other interior
components using the following instructions.
■ Replace the ice scoop holder by replacing the screws.
A. Screws
B. Ice scoop holder
11. Wash the interior components (cutter grid, exterior of hoses,
and water pan) and the storage bin, door gasket, ice scoop,
and ice scoop holder with mild soap or detergent and warm
water. Rinse in clean water. Then clean the same parts with a
solution of 1 tbs (15 mL) of household bleach in 1 gal. (3.8 L)
warm water. Rinse again thoroughly in clean water.
NOTE: Do not remove hoses. Do not wash plastic parts in
dishwasher. They cannot withstand temperatures above
145°F (63°C).
12. To replace the water pan, set the water pan inside the ice bin.
Hook up the water pan pump. Snap the pump bracket back
onto the water pan and place back into position. Secure the
water pan by replacing the mounting screw.
13. Check the following:
■ Drain cap from the water pan is securely in place. If the
drain cap is loose, water will empty from the water pan,
and you will have either thin ice or no ice.
■ Hose from water pan is inserted into storage bin drain
opening.
14. Slide the cutter grid back into place and secure it by
replacing the right-hand screw and plastic spacer. Then
tighten the left-hand screw. Reconnect the cutter grid
harness and the ice level sensor harness.
15. Replace the cutter grid cover.
16. Gently wipe the control panel with a soft, clean dishcloth
using warm water and a mild liquid dish detergent.
17. Plug in ice maker or reconnect power.
18. After cleaning, make sure that all controls are set properly
and that no control indicators are flashing.
Vacation and Moving Care
To Shut Down the Ice Maker:
1. Unplug ice maker or disconnect power.
2. Remove all ice from storage bin.
3. Shut off the water supply.
4. Remove the 2 screws in the lower access panel and the 2
screws from the base grille area of the front panel support.
Pull forward to remove the lower access panel.
5. Disconnect the inlet and outlet lines to water valve. Allow
these lines to drain and then reconnect to the valve.
6. Replace lower access panel and screws.
7. Drain water from water pan by removing the drain cap.
8. If the room temperature will drop below 32°F (0°C), water
must be removed from the drain line.
For Ice Makers with a Drain Pump Installed:
■ Plug in ice maker or reconnect power.
■ Turn ice maker off and remove all remaining ice from ice
bin.
■ Pour 1 qt (0.95 L) of water into the ice bin near the drain
and let the ice maker stand for approximately 5 minutes.
This will allow the water in the bin to drain into the drain
pump so that the pump will remove the remaining water
from the ice bin and the drain pump.
■ Unplug ice maker or disconnect power.
9. Before using again, clean the ice maker and storage bin.
10. Plug into a grounded 3 prong outlet.
NOTE: All components of the ice maker are permanently
lubricated at the factory. They should not require any additional
oiling throughout the normal life of the machine.
18
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Ice Maker Operation
PROBLEM RECOMMENDED SOLUTIONS
Ice Maker Will Not
Operate
Ice Maker Seems Noisy Is the water in the reservoir overflowing? This is normal. This overflow helps to purge minerals that
Check that it is plugged into a grounded 3 prong outlet.
Check that the control is turned on. See “Using the Controls.”
Replace the fuse or reset the circuit breaker.
NOTE: If problems continue, contact an electrician.
Room temperature must be above 55°F (13°C). Otherwise, bin thermostat may sense cold room
temperature and shut off even though the bin is not full of ice. The ice maker may not restart once it
does shut off.
If there was a large amount of water added to the ice maker, wait a few minutes for the drain pump to
clear. If there is still water in the bin, check to see whether the drain hose is kinked.
For models with drain pumps, check that the drain hose is not damaged, or kinked or pinched
between cabinet and ice maker. Use only Whirlpool approved drain pump kit, Part Number 1901A.
were removed from the water during the ice making process.
Is there a “whooshing” sound? Check the following things:
■ Check that the water supply is hooked up and turned on.
■ Check that the drain cap is tight and the water drain pan pump is securely attached to the water
pan.
Is there ice between the evaporator plate and the cutting grid? Check that the ice maker is level.
See “Leveling.” If the ice maker is level, and the problem persists, run a cleaning cycle. See
“Cleaning.”
If the ice maker is connected to a water supply pressure in excess of 60 psi, you may hear a loud
sound during water filling associated with the flow of water through the inlet valve. Call a licensed,
qualified plumber to determine the best method to reduce the supply water pressure (50 psi is
recommended).
19
Ice Production
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PROBLEM RECOMMENDED SOLUTIONS
Ice Maker Runs But
Produces No Ice
Ice Maker Runs But
Produces Very Little Ice
Check that the control is turned on.
Check that the water supply is properly connected and turned on.
If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no
ice. Tighten the drain cap.
Clean the drain tube.
Check that there are no kinks in the drain line.
Is the accelerated ice production feature turned on? This feature increases the ice production rate
to provide you with more ice in the same amount of time. See “Using the Controls.”
Room temperatures of more than 90ºF (32ºC) will normally reduce ice production.
Dirt or lint may be blocking the airflow through the condenser. See “Condenser” in the “Cleaning”
section.
If there is white scale buildup in the ice maker’s water or freezing system, you should clean the ice
maker. See “Interior Components” in the “Cleaning” section.
If the drain cap is loose, water will empty from the water pan, and you will have either thin ice or no
ice. Tighten the drain cap.
Ensure that the cutter grid is securely in place and that its harness plug is connected. See “Interior
Components” section of “Cleaning” for instructions on cutter grid removal.
Check that water filter is properly installed.
Ice Quality
PROBLEM RECOMMENDED SOLUTIONS
Off Taste, Odor or Gray
Color in the Ice
Is there unusually high mineral content in the water supply? The water may need to be treated.
Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning”
section.
Do not store any foods in the ice bin.
Check that all packaging materials were removed at the time of installation.
Thin, Soft or Clumps of Ice Is there unusually high mineral content in the water supply? The water may need to be treated.
Is there mineral scale buildup? Clean your ice maker. See “Ice Maker System” in the “Cleaning”
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section.
Are there clumps of ice in the bin? If ice is not used regularly, it will melt and form clumps. Break
the clumps with the ice scoop provided.
Plumbing Problems
WARNING
Excessive Weight Hazard
Use two or more people to move and install ice maker.
Failure to do so can result in back or other injury.
PROBLEM RECOMMENDED SOLUTIONS
Water Not Entering Drain
Properly
Is the drain hose aligned over the drain? Move the ice maker to align the drain. See “Connect Water
Supply.”
NOTE: Service technicians cannot repair plumbing problems outside of the ice maker. Call a licensed,
qualified plumber.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll free:
1-800-422-1230 or visit our website at www.kitchenaid.com.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors and service
companies. KitchenAid designated service technicians are
trained to fulfill the product warranty and provide afterwarranty service, anywhere in the United States.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID
To locate factory specified parts in your area, call us or your
nearest KitchenAid designated service center.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
®
appliance.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Call the KitchenAid Canada Customer eXperience Centre toll
free: 1-800-807-6777 or visit our website at www.kitchenaid.ca.
Our Consultants Provide Assistance With:
■ Features and specifications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors and service
companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
In Canada
For Further Assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer eXperience Centre
KitchenAid Canada
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
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Accessories
® NSF is a registered trademark of NSF International.
To order accessories, in the U.S.A., visit our web site www.kitchenaid.com/accessories or call 1-800-901-2042.
In Canada, visit our web site www.whirlpoolparts.ca or call 1-800-807-6777.
Water Filter
Order Part Number F2WC9I1 or ICE2
Cleaner
Order Part Number 4396808
affresh®* Stainless Steel Cleaner
In U.S.A., order Part Number W10355016
affresh®* Stainless Steel Wipes
In U.S.A., order Part Number W10355049
In Canada, order Part Number W10355049B
affresh®* Kitchen & Appliance Cleaner
In U.S.A., order Part Number W10355010
In Canada, order Part Number W10355010B
In Canada, order Part Number W10355016B
®
affresh is a trademark of Whirlpool, U.S.A.
*
PERFORMANCE DATA SHEET
Ice Maker Water Filtration System
Model P6GEG2KL, P6KG2KL, P6WG2KL Capacity 2000 Gallons (7571 Liters)
System tested and certified by NSF
International against NSF/ANSI
Standard 42 for the reduction of
Chlorine Taste and Odor.
This system has been tested according to NSF/ANSI Standards 42 for the reduction of the substances listed below. The
concentration of the indicated substances in water entering the system was reduced to a concentration less than or equal
to the permissible limit for water leaving the system, as specified in NSF/ANSI Standards 42.
Substance Reduction
Aesthetic Effects
NSF Reduction
Requirements
Average
Influent
Influent Challenge
Concentration
Maximum
Effluent
Average
Effluent
Minimum %
Reduction
Average %
Reduction
Chlorine Taste/Odor 50% reduction 1.9727 mg/L 2.0 mg/L ± 10% 0.71 mg/L 0.7788 mg/L 70.2 72.81
Test Parameters: pH = 7.5 ± 0.5 unless otherwise noted. Flow = 0.50 gpm (1.89 Lpm). Pressure = 60 psig (413.7 kPa).
Temp. = 68°F to 71.6°F (20°C to 22°C). Rated service capacity = 2000 gallons (7571 liters).
■ It is essential that operational, maintenance, and filter
replacement requirements be carried out for the product to
perform as advertised.
■ Use replacement filter P6RFWG2K, P6RFGEG2K,
P6RFKG2K, Part Number ICE2.
Style 1 – When the water filter status display changes from
“GOOD” to “ORDER,” order a new filter. When the filter
indicator reads “REPLACE,” it is recommended that you
replace the filter.
Style 2 – Press FILTER to check the status of your water filter.
If the filter indicator light is yellow and the words “ORDER
■ Refer to the “Warranty” section for the Manufacturer’s name,
address and telephone number.
■ Refer to the “Warranty” section for the Manufacturer’s limited
warranty.
Application Guidelines/Water Supply Parameters
Water Supply
Water Pressure
Water Temperature
Service Flow Rate
City or Well
30 - 120 psi (207 - 827 kPa)
33°- 100°F (0.6° - 37.8°C)
0.50 gpm (1.89 Lpm) @ 60 psi
FILTER” appear on the display screen, order a new filter. If the
filter indicator light is red, it is recommended that you replace
the filter.
■ These contaminants are not necessarily in your water supply.
While testing was performed under standard laboratory
conditions, actual performance may vary.
■ The product is for cold water use only.
■ Do not use with water that is microbiologically unsafe or of
unknown quality without adequate disinfection before or after
the system.
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