KitchenAid KUDE20FB*0, KUDE20IX*9, KUDE50CX*9, KUDE50FB*0, KUDE60FX*5 Technical Education

...
Page 1
TECHNICAL EDUCATION
2013 Stainless Steel Tall Tub Dishwasher
KD-15
KUDE20FB*0, KUDE20IX*9, KUDE40FX*6, KUDE48FX*5,
KUDE50CX*9, KUDE50FB*0, KUDE60FX*5, KUDE60HX*5,
*All Colors
KUDE70FX*5, KUDL15FX*6
JOB AID W10573282
Page 2
FORWARD
This KitchenAid Job Aid, "2013 Stainless Steel Tall Tub Dishwasher" (Part No. W10573282), provides the In-Home Service Professional with informaon on the installaon, operaon, and service of the “Global Wash System" with variable speed wash and drain motors. For specic operang informaon on the model being serviced, refer to the “Use and Care Guide” provided with the dishwasher.
GOALS AND OBJECTIVES
The goal of this Job Aid is to provide informaon that will enable the In-Home Service Professional to properly diagnose malfuncons and repair the "KitchenAid 2013 Stainless Steel Tall Tub Dishwasher.”
The objecves of this Job Aid are to:
• Understand and follow proper safety precauons.
• Successfully troubleshoot and diagnose malfuncons.
• Successfully perform necessary repairs.
• Successfully return the dishwasher to its proper operaonal status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our
products by anyone other than authorized In-Home Service Professionals.
Copyright © 2013, Whirlpool Corporaon, Benton Harbor, MI 49022
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TABLE OF CONTENTS
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
SECTION 1 — GENERAL INFORMATION
DISHWASHER SAFETY .........................................................................................................................1-2
BEFORE USING YOUR DISHWASHER ..................................................................................................1-3
MODEL & SERIAL NUMBER LABEL .....................................................................................................1-4
TECH SHEET LOCATION .......................................................................................................................1-4
MODEL & SERIAL NUMBER NOMENCLATURE ...................................................................................1-5
PRODUCT SPECIFICATIONS ................................................................................................................1-6
PARTS & FEATURES .............................................................................................................................1-7
NOTES .................................................................................................................................................1-8
SECTION 2 — OPERATION
START-UP / QUICK REFERENCE ..........................................................................................................2-2
QUICK STEPS .......................................................................................................................................2-3
DISHWASHER USE ..............................................................................................................................2-3
CYCLE & OPTION DESCRIPTIONS ........................................................................................................2-5
DISHWASHER FEEDBACK SECTION ....................................................................................................2-8
DISHWASHER FEATURES ....................................................................................................................2-9
FILTRATION SYSTEM .........................................................................................................................2-11
DISHWASHER CARE ..........................................................................................................................2-13
CONSUMER TROUBLESHOOTING GUIDE .........................................................................................2-14
NOTES ...............................................................................................................................................2-16
SECTION 3 — INSTALLATION
DISHWASHER SAFETY .........................................................................................................................3-2
INSTALLATION REQUIREMENTS .........................................................................................................3-4
LOCATION REQUIREMENTS ................................................................................................................3-5
DRAIN REQUIREMENTS ......................................................................................................................3-7
ELECTRICAL REQUIREMENTS .............................................................................................................3-7
INSTALLATION INSTRUCTIONS ...........................................................................................................3-8
DETERMINE CABINET OPENING .......................................................................................................3-15
INSTALL DOOR HANDLE ....................................................................................................................3-16
INSTALL CUSTOM PANEL ..................................................................................................................3-16
CHOOSE ATTACHMENT OPTION .......................................................................................................3-19
PREPARE WATER SUPPLY LINE .........................................................................................................3-20
CONNECT WATER SUPPLY .................................................................................................................3-22
CONNECT TO DRAIN .........................................................................................................................3-22
MAKE DIRECT WIRE ELECTRICAL CONNECTION ..............................................................................3-23
SECURE DISHWASHER TO CABINET OPENING .................................................................................3-25
COMPLETE INSTALLATION ................................................................................................................3-26
NOTES ...............................................................................................................................................3-28
SECTION 4 — COMPONENT ACCESS
INSULATION BLANKET ........................................................................................................................4-2
DOOR LATCH STRIKE ...........................................................................................................................4-2
ADJUSTABLE DOOR SPRINGS .............................................................................................................4-3
WATER INLET & DRAIN HOSE .............................................................................................................4-3
OVERFILL ASSEMBLY ..........................................................................................................................4-4
ACCESSING DOOR COMPONENTS ......................................................................................................4-5
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REMOVING USER INTERFACE .............................................................................................................4-6
REMOVING LATCH ASSEMBLY ............................................................................................................4-7
REMOVING ELECTRONIC CONTROL BOARD ......................................................................................4-8
REMOVING DISPENSER ASSEMBLY ....................................................................................................4-9
SPRAY ARMS, FEED TUBE, AND MANIFOLD .....................................................................................4-10
TUB COMPONENTS — STAINLESS STEEL TUB MODELS ...................................................................4-11
REMOVING THE UPPER RACK(S) ......................................................................................................4-12
REMOVING LOWER SPRAY ARM ......................................................................................................4-13
REMOVING FILTERS ..........................................................................................................................4-14
REMOVING PROSCRUB MANIFOLD .................................................................................................4-15
REMOVING DIVERTER DISK..............................................................................................................4-15
UNDER THE TUB COMPONENTS ......................................................................................................4-18
HEATER..............................................................................................................................................4-19
REMOVING SUMP ASSEMBLY & DRAIN PUMP ................................................................................4-20
REMOVING OPTICAL WATER INDICATOR ........................................................................................4-23
REMOVING DIVERTER MOTOR ........................................................................................................4-24
WASH MOTOR REPLACEMENT .........................................................................................................4-25
SECTION 5 — DIAGNOSTICS & TROUBLESHOOTING
SAFETY WARNINGS ............................................................................................................................5-2
WASH CYCLES .....................................................................................................................................5-3
SERVICE DIAGNOSTIC CYCLE ..............................................................................................................5-4
SERVICE DIAGNOSTIC CYCLE NOTES ..................................................................................................5-5
DIAGNOSTIC GUIDE ............................................................................................................................5-5
SERVICE DIAGNOSTICS WITH ERROR CODES .....................................................................................5-6
SERVICE ERROR CODES ......................................................................................................................5-7
TROUBLESHOOTING GUIDE .............................................................................................................5-12
SECTION 6 — TESTING
SAFETY WARNINGS ............................................................................................................................6-2
WIRING DIAGRAM ..............................................................................................................................6-3
CONTROL BOARD INFORMATION/SPECS ..........................................................................................6-4
COMPONENT TESTING .......................................................................................................................6-4
ELECTRONIC CONTROL BOARD ..........................................................................................................6-5
GENERAL THEORY OF OPERATION .....................................................................................................6-6
POWER CHECK ....................................................................................................................................6-6
DOOR SWITCH CIRCUIT ......................................................................................................................6-7
FILL CIRCUIT ........................................................................................................................................6-8
DISPENSER CIRCUIT ............................................................................................................................6-9
WATER HEATING / HEAT DRY ...........................................................................................................6-10
WATER SENSING WITH OWI SENSOR ...............................................................................................6-11
DIVERTER MOTOR ............................................................................................................................6-12
DIVERTER SENSOR / POSITION SWITCH ..........................................................................................6-13
WASH MOTOR (VARIABLE SPEED) ....................................................................................................6-14
DRAIN MOTOR (VARIABLE SPEED) ...................................................................................................6-15
VENT WAX MOTOR ...........................................................................................................................6-16
VENT FAN ..........................................................................................................................................6-17
USER INTERFACE ...............................................................................................................................6-18
PRODUCT SPECIFICATIONS & WARRANTY INFORMATION SOURCES (inside back cover)
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GENERAL INFORMATION
Section 1: General Information
This secon provides general safety, parts, and informaon for the “KitchenAid Stainless Steel Tall Tub Dishwasher.”
■ Dishwasher Safety
■ Before Using Your Dishwasher
■ Model & Serial Number Label
■ Tech Sheet Locaons
■ Model & Serial Number Nomenclature
■ Product Specicaons
■ Parts & Features
■ Notes
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GENERAL INFORMATION
Dishwasher Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precauons, including the following:
■ Read all instrucons before using the dishwasher.
■ Use the dishwasher only for its intended funcon.
■ Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
■ When loading items to be washed:
1) Locate sharp items so that they are not likely to damage the door seal; and
2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.
■ Do not wash plasc items unless they are marked “dishwasher safe” or the equivalent. For plasc items not so marked, check the manufacturer’s recommendaons.
■ Do not touch the heang element during or immediately aer use.
■ Do not operate the dishwasher unless all enclosure panels are properly in place.
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
■ To reduce the risk of injury, do not allow children to play in or on the dishwasher.
■ Under certain condions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this me.
■ Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.
SAVE THESE INSTRUCTIONS
State of California Proposion 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproducve harm.
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Before Using Your Dishwasher
GROUNDING INSTRUCTIONS
GENERAL INFORMATION
Tip Over Hazard Do not use dishwasher until completely installed. Do not push down on open door. Doing so can result in serious injury or cuts.
Electrical Shock Hazard Electrically ground dishwasher. Connect ground wire to green ground connector
in terminal box. Do not use an extension cord. Failure to follow these instructions can result in
death, fire, or electrical shock.
• For a grounded, cord-connected dishwasher:
must be grounded. In the event of a malfuncon or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. WARNING: Improper connecon of the equipment­grounding conductor can result in a risk of electric shock. Check with a qualied electrician or service representave if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not t the outlet, have a proper outlet installed by a qualied electrician.
• For a permanently connected dishwasher:
must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.
The dishwasher
The dishwasher
SAVE THESE INSTRUCTIONS
• Install where dishwasher is sheltered from the elements. Avoid possible rupture of ll valve from freezing. Such ruptures are not covered by the warranty. See “Storing” secon for winter storage informaon.
• Install and level dishwasher on a oor that will hold the weight, and in an area suitable for its size and use.
• Remove all shipping plugs from hoses and connectors (such as the cap on the drain outlet) before installing. See Installaon Instrucons or complete informaon.
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GENERAL INFORMATION
Model & Serial Number
Label Location
Model & Serial Number Label
Tech Sheet Location
Tech Sheet Location
(Behind Toe Kick Panel)
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GENERAL INFORMATION
Model & Serial Number Nomenclature
MODEL NUMBER K UD E 60 F X BL 5
INTERNATIONAL SALES OR MARKETING CHANNEL
K = KITCHENAID BRAND
PRODUCT IDENTIFIER PD = Convertible/Portable UD = Undercounter
E = TRI-FILTER SYSTEM
SERIES CONFIGURATION
FEATURES F = Fully Integrated Door C = 2.5” Console w/Display I = 2.5” Console H = Heritage S = Water Softener
YEAR OF MODEL INTRODUCTION
X = 2010 B = CU Model
COLOR CODE WH = White SS = Stainless Steel BL = Black BT = Biscuit SP = Stainless Proline PA = Panel Ready
ENGINEERING CHANGE 0 = Basic Release; 1 = First Revision; 2 = Second Revision
SERIAL NUMBER F 2 25 10000
MANUFACTURING SITE F = FINDLAY, OH
YEAR OF MANUFACTURE 2 = 2012
WEEK OF MANUFACTURE
PRODUCT SEQUENCE NUMBER
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GENERAL INFORMATION
LineVoltage: 120VAC Frequency: 60Hz Amps: 10A LowVoltsPowerSupply: +15V,+13V,+5V,+3.3
WaterPressure: 120psiMax,20psiMin SupplyWaterTemperature: Minimum‐120°F(49°C)
Control: ElectronicControlw/IntegratedVSMControl WashMotor: 3PhaseVariableSpeedMotor(VSM) DrainMotor: 3PhaseVariableSpeedMotor(VSM) DiverterMotor: 120VAC FillValve: 120VAC Heater: 120VAC Dispenser: 120VAC SprayArmMotor: 120VAC(somemodels) FanMotor: +5VDC(somemodels)
Product Specifications
DISHASHERSPECIFICATIONS
Sensors: TemperatureSensor
WaterSensor(OWI)
SprayArmSensor(somemodels)
Switches: DiverterPositionSwitch(5VDC)
DoorSwitch(13VDC)
FloatSwitch(120VAC)
TCO/BiMetal: IncorporatedintoControlBoard(PenninsulaSlots) Fuses: Line(L1)Fuse
MotorControlFuse
TriacFuse
LowerWashArm: "S"Design UpperWashArm: StraightDesign Filtration: 3StageFilterSystem ProScrub: Availableoncertainmodels WaterSoftenerModel: KUDE60SXSS4
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Parts and Features
Upper level wash
BOTTOM RACK
h
r
Water feed tube
Parts & Features
GENERAL INFORMATION
ProScrub® (on some models) powerful jets target water toward pots, pans, or casserole dishes loaded in the back of the dishwasher to clean stubborn messes.
Model and serial number label Water inlet opening
Heating element
Rinse aid dispenser reduces spotting and improves drying.
Detergent dispenser
Premium top rack adjusters
Pressurized spray nozzles and variable speed motor provide effective cleaning.
Lower spray arm
Overfill protection float
EQ Filtration System removes soil from water and improves cleaning action.
Control panel
Culinary tool rack/3rd level rack
(on some models)
Flexible fold-down tines (on some models)
Upper spray arm
Flexible fold-down tines
TOP RACK
Cup shelves wit
stemware holde
Rack handle
Silverware basket
Culinary Caddy
utensil basket
(on some models)
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GENERAL INFORMATION
Notes
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OPERATION
Section 2: Operation
This secon provides operaonal use and care informaon for the “KitchenAid Stainless Steel Tall Tub Dishwasher.”
■ Start-Up / Quick Reference
■ Quick Steps
■ Dishwasher Use
■ Cycle and Opon Descripons
■ Dishwasher Feedback Secon
■ Dishwasher Features
■ Filtraon System
■ Dishwasher Care
■ Consumer Troubleshoong Guide
■ Notes
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OPERATION
Start-Up / Quick Reference (varies by model)
Start-Up / Quick Reference
Clean EQ Wash System removable filters to maintain peak performance.
Cleaning the filters periodically helps keep the dishwasher working at peak performance. The filters can be found at the bottom center of your dishwasher.
See the “Filtration System” section for information on removing and maintaining the filters.
W
N
O
&
D
T
H
U
S
R
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P
L
O
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C
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K
IMPORTANT: Do not block detergent dispenser.
Tall items placed in the lower rack may block the dispenser door. Cookie sheets and cutting boards loaded on the left-hand side of the dishwasher can easily block the dispenser. If detergent is inside of the dispenser or on the bottom of the tub after the cycle is complete, the dispenser was blocked.
ProWash™ cycle for optimal cleaning
The most advanced and versatile cycle. ProWash™ cycle senses the load size, soil
K
C
O
amount, and toughness of soil, to adjust the cycle for optimal cleaning using only the amount of water and energy needed. The ProWash™ and Heavy Duty cycles are recommended for tough soil. No need to prerinse dishes; just scrape and load.
ProScrub® Option for loading to clean baked-on food (some models)
When the ProScrub option is selected, it provides a concentrated wash on the back of the lower dish rack for hard-to-clean dishes. Place these dishes with the soiled surface of the dish toward the ProScrub
®
spray jets in the lower rack of the dishwasher.
®
Press START/RESUME every time you add a dish.
Drying - Rinse Aid is essential.
You must use a drying agent such as a rinse aid for good drying performance (sample included). Rinse aid along with the Heat Dry or ProDry™ option will provide best drying and avoid excessive moisture in the dishwasher interior.
USE RINSE AID FOR BETTER DRYING
Refill
Full
Lock
Add
IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), the Start/Resume button must be pressed each time.
If the Start/Resume button is located on top of door: Push door firmly closed within 3 seconds of pressing START/RESUME. If the door is not closed within 3 seconds, the Start/ Resume button LED will flash, an audible tone will be heard, and the cycle will not start.
or
Proper Detergent Dosing
1 Hour Wash - When you need fast results.
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. When you need fast results, the 1 Hour Wash will clean your dishes using slightly more water and energy. Select the Heat Dry or ProDry™ option to speed drying times (adds approximately 27 to 35 minutes to the 1 Hour Wash cycle)
It is possible to use too much detergent in your dishwasher. This can lead to etching of your dishes. See “Add Detergent” in the “Dishwasher Use” section, to determine the amount of detergent needed based on your water hardness.
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Quick Steps
Quick Steps
Quick Steps
Dishwasher Use
1
Prepare and load dishwasher.
3
Select a cycle and option.
2
Add detergent for cleaning and rinse aid for drying.
4
Start dishwasher.
NOTE: If the Start/Resume button is located
on the top of door, push door firmly closed within 3 seconds of pressing START/RESUME.
C
OPERATION
1
2
Prepare and Load the Dishwasher
IMPORTANT: Remove leftover food, bones, toothpicks and other
hard items from the dishes. Remove labels from containers before washing.
Prepare and load dishwasher.
Add detergent for cleaning and rinse aid for drying.
STEP 1
Dishwasher Use
Select a cycle and option.
3
When loading silverware, always place sharp
Start dishwasher.
4
NOTE: If the Start/Resume button is located
on the top of door, push door firmly closed
within 3 seconds of pressing START/RESUME.
items pointing down. Mix items in each section of the basket with some pointing up and some down to avoid nesting. Spray cannot reach nested items.
Upper rack Lower rack
Make sure nothing keeps spray arm(s) from spinning freely. It is important for the water spray to reach all soiled surfaces.
Make sure that when the dishwasher door is closed no items
are blocking the detergent dispenser.
Items should be loaded with soiled surfaces facing down and
inward to the spray as shown. This will improve cleaning and drying results.
Avoid overlapping items like bowls or plates that may trap food.
Place plastics, small plates and glasses in the upper rack.
Wash only plastic items marked “dishwasher safe.”
To avoid thumping/clattering noises during operation, load
dishes so they do not touch one another. Make sure lightweight load items are secured in the racks.
Improper loading can cause dishes to be chipped or damaged.
When loading glasses or mugs, it is best to load these items in between rows of tines instead of loading them over tines, as shown in the image above.
STEP 2
Add Detergent
NOTE: If you do not plan to run a wash cycle soon, run a rinse
cycle. Do not use detergent.
Use automatic dishwasher detergent only. Add powder, liquid
or tablet detergent just before starting a cycle.
Fresh automatic
dishwasher detergent results in better cleaning. Store tightly closed detergent container in a cool, dry place.
The amount of detergent to use depends on:
How much soil remains on the items - Heavily soiled loads require more detergent.
The hardness of the water - If you use too little in hard water, dishes won't be clean. If you use too much in soft water, glassware will etch.
Soft to Medium Water (0-6 grains per U.S. gallon) [typical water softener water and some city water]
Medium to Hard Water (7-12 grains per U.S. gallon) [well water and some city water]
Depending on your water hardness, fill the Main Wash section
of the dispenser as shown. Fill the Pre-Wash section to the level shown, if needed.
A
Hard Water
Soft Water
B
MAIN WASH
A. Cover latch B. Main Wash section C. Pre-Wash section
Hard Water Soft Water
PRE­WASH
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OPERATION
Dishwasher Use (continued)
NOTE: Fill amounts shown are for standard powdered detergent. Follow instructions on the package when using other dishwasher
Hard Water Soft Water
Main Wash Pre-Wash
Hard Water
Soft Water
detergent types. Premeasured forms are suitable for all hardness and soil levels. Always place premeasured detergents in the main compartment and close the lid.
Add Rinse Aid
Your dishwasher is designed to use rinse aid for good drying
performance. Without rinse aid your dishes and dishwasher interior will have excessive moisture. The heat dry option will not perform as well without rinse aid.
Rinse aid keeps water from forming droplets that can
dry as spots or streaks. They also improve drying by allowing water to drain off of the dishes after the final rinse.
Rinse aid helps to reduce excess moisture on the dish
racks and interior of your dishwasher.
Check the rinse aid indicator. Add rinse aid when indicator
drops to “Add” level.
To add rinse aid, turn the dispenser cap
to “Refill” and lift off. Pour rinse aid into the opening until the indicator level is at “Full.” Replace the dispenser cap and turn to “Lock.” Make sure cap is fully locked.
NOTE: For most water conditions, the factory setting of 2 will give good results. If you have hard water or notice rings or spots, try a higher setting. Turn the arrow adjuster inside the dispenser by either using your fingers or inserting a flat-blade screwdriver into the center of the arrow and turning.
Refill
ILOO
PD[
¹⁄₄
turn to lock
ILOO
PD[
Lock
Full
Add
STEP 3
Select a Cycle (cycles vary by model)
See “Cycle and Option Descriptions” charts in the following section.
Efficient dishwashers run longer to save water and energy, just as driving a car slower saves on gas. Typical cycle time is approximately 2¹⁄₂ hours, but can take less or more time to complete depending on selections.
Select Options (options vary by model)
See “Cycle and Option Descriptions” charts in the following section.
You can customize your cycles by pressing the options desired. If you change your mind, press the option again to turn off the option. Not all options are available for every cycle. If an invalid option is selected for a given cycle, the lights will flash.
STEP 4
Start or Resume a Cycle
Run hot water at the sink nearest your dishwasher until the
water is hot. Turn off water.
Press START/RESUME once to show which
selections you used. Select the wash cycle and options desired OR press START/RESUME to repeat the same cycle and options as in the previous wash cycle.
IMPORTANT: If anyone opens the door (such as, for adding a dish, even during the Delay Hours option), the Start/Resume button must be pressed each time.
If the Start/Resume button is located on top of door, push door
firmly closed within 3 seconds of pressing START/RESUME. If the door is not closed within 3 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and the cycle will not start.
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Cycle and Option Descriptions
Cycle and Option Descriptions
OPTION SELECTIONS
OPTIONS CAN BE
SELECTED WITH
WHAT IT DOES ADDED TIME TO CYCLE ADDED
WATER GALLONS (LITERS)
TYPICAL MAX
Cleans pans, casseroles, etc., with tough food soil to eliminate the need for soaking and scrubbing of dirty, baked-on dishes.
Heavy Duty
Normal Wash
Activates the ProScrub
®
spray
jets to provide intensified cleaning power to items at the back of the lower rack.
53 73 0 - 3.0
(0 - 11.2)
Raises the main wash temperature to improve cleaning for loads containing tough, baked­on food.
Heavy Duty
Normal Wash
Raises the main wash temperature from 105°F (41°C) to 120°F (49°C).
22 40 0 - 3.0
(0 - 11.2)
This information covers several different models. Your dishwasher may not have all of the cycles and options described.
CYCLE SELECTIONS
CYCLES SOIL LEVEL WASH TIME* (MINS.)
The most advanced and versatile cycle. ProWash™ cycle senses the load size, soil amount, and toughness of soil, to adjust the cycle for optimal cleaning using only the amount of water and energy needed.
Use for hard-to-clean, heavily soiled pots, pans, casseroles, and regular tableware.
Light to Medium 110 150 4.2 (16.1)
Tough/Baked-On 125 190 5.0 (19.1)
Heavy 125 190 6.8 (25.8)
Light to Medium 130 150 5.0 (19.1)
Heavy/Baked-On 140 205 6.8 (25.8)
W/O OPTIONS
Typical** Max
OPERATION
WATER USAGE
GALLONS
(Liters)
Use for loads with normal amounts of food soil. The energy-usage label is based on this cycle.
Use for lightly soiled items or china and crystal. Light to Medium 105 145 4.2 (15.2)
When you need fast results, the 1 Hour Wash will clean dishes using slightly more water and energy. Select the Heat Dry or ProDry™ option to speed drying times (add approximately 27 to 35 minutes to the 1 Hour Wash cycle).
Use for rinsing dishes, glasses, and silverware that will not be washed right away.
Do not use detergent.
Wash times depend on water temperature, heavy soil condition, dish load size and options selected. Adding options will add time to the cycle.
* Adding options will add time to the cycle. See options information section.
** This is the approximate cycle time obtained with 120°F (49°C) hot water available at the dishwasher. Increase in time results from low
temperature of the incoming water.
Light to Medium 110 150 4.0 (15.0)
Heavy 125 190 6.8 (25.8)
Heavy/Baked-On 120 185 6.8 (25.8)
All soil levels 58 62 7.9 (30.0)
All soil levels 17 20
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OPERATION
OPTION SELECTIONS
Cycle and Option Descriptions (continued)
OPTIONS CAN BE
Sanitizes dishes and glassware in accordance with National Sanitation Foundation (NSF)/ANSI Standard 184 for Residential Dishwashers. Certified residential dishwashers are not intended for licensed food establishments. The Sani indicator indicates at the end of the cycle whether the Sani Rinse option was successfully completed. If the indicator is not activated, it is probably due to the cycle being interrupted.
For added convenience, use for washing a small load of dishes in the top rack to help keep the kitchen continuously clean.
Dries dishes with heat and a fan. This option with the use of rinse aid will provide the best drying performance. Plastic items are less likely to deform when loaded in the top rack. Turn ProDry™ option off for an air dry.
Dries dishes with heat. This option with the use of rinse aid will provide the best drying performance. Plastic items are less likely to deform when loaded in the top rack. Turn Heat Dry off for an air dry.
Runs the dishwasher at a later time or during off­peak electrical hours. Select a wash cycle and options. Press 4 Hour Delay. Press START/ RESUME. Close the door firmly.
NOTE: Anytime the door is opened (such as, to add a dish), the Start/Resume button must be pressed again to resume the delay countdown.
SELECTED WITH
Heavy Duty
Normal Wash
Available with any
cycle
Cannot be used
with ProScrub
Option
Available with any
cycle except Rinse
Available with any
cycle except Rinse
Available with any
cycle
Only
Only
WHAT IT DOES ADDED TIME TO CYCLE ADDED
TYPICAL MAX
Increased the main wash temperature from 105°F (41°C) to 130°F (54°C) and the final rinse from 140°F (60°C) to 155°F (68°C).
Slightly faster wash for smaller loads
®
Uses the heating element to heat air, plus a system of vents and a fan that ventilates moist air out of the dishwasher to speed drying times. ProDry™ option defaults to ON when any cycle is selected except for 1 Hour Wash.
Activates the heating element at the end of the wash cycle to speed drying times. Heat Dry defaults to ON when any cycle is selected except for 1 Hour Wash.
Delays the start of a cycle up to 4 hours
53 73 0 - 3.0
-7 -30 0
44 51 0
52 52 0
240 240 0
WATER GALLONS (LITERS)
(0 - 11.2)
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Cycle and Option Descriptions (continued)
OPTION SELECTIONS
OPTIONS CAN BE
Control Lock Avoids unintended use of the dishwasher between cycles, or cycle and option changes during a cycle.
To turn on Lock, press and hold CONTROL LOCK or 4 HOUR DELAY (depending on model) for 3 seconds. The Control Lock light will stay on for a short time, indicating that it is activated, and all buttons are disabled. If you press any button
or
CONTROLS AND CYCLE STATUS
CONTROL PURPOSE COMMENTS
while your dishwasher is locked, the light flashes 3 times. The dishwasher door can still be opened/closed while the controls are locked.
NOTE: You may need to disable Sleep Mode by pressing either START/RESUME or CANCEL, or by opening and closing the door before you are able to turn Control Lock off.
To turn off Control Lock, press and hold CONTROL LOCK or 4 HOUR DELAY (depending on model) for 3 seconds. The light turns off.
NOTE: If your model requires you to press and hold 4 HOUR DELAY to lock the controls, the Control Lock LED will be on or off to indicate if Control Lock is active or not.
To start or resume a wash cycle
To reset any cycle or options during selection.
To cancel a wash cycle after it's started.
To turn the audible tones on or off.
SELECTED WITH
If the door is opened during a cycle or the power is interrupted, the Start/Resume indicator flashes. The cycle will not resume until the door is closed and START/RESUME is pressed.
NOTE: If the Start/Resume button is located on top of door, push door firmly closed within 3 seconds of pressing START/RESUME. If the door is not closed within 3 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and the cycle will not start.
Press and hold CANCEL/DRAIN to reset any control selections made.
See “Canceling A Cycle After Dishwasher Is Started” and “Changing A Cycle After Dishwasher Is Started” sections.
Press and hold the Hi-Temp Scrub button for 3 seconds to turn the audible tones on or off. Only audible tones for confirming button presses can be turned on/off. Important audible tones, such as indicating a cycle has been interrupted, cannot be deactivated.
WHAT IT DOES ADDED TIME TO CYCLE ADDED
TYPICAL MAX
OPERATION
WATER GALLONS (LITERS)
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OPERATION
Dishwasher Feedback Section
Control Lock Avoids unintended use of the dishwasher between cycles, or cycle and option changes during a cycle.
To turn on Lock, press and hold CONTROL LOCK or 4 HOUR DELAY (depending on model) for 3 seconds. The Control Lock light will stay on for a short time, indicating that it is activated, and all buttons are disabled. If you press any button while your dishwasher is locked, the light flashes 3 times. The dishwasher door can still be opened/closed while the controls are locked.
NOTE: You may need to disable Sleep Mode by pressing either START/RESUME or CANCEL, or by opening and closing the door before you are able to turn Control Lock off.
To turn off Control Lock, press and hold CONTROL LOCK or 4 HOUR DELAY (depending on model) for 3 seconds. The light turns off.
NOTE: If your model requires you to press and hold 4 HOUR DELAY to lock the controls, the Control Lock LED will be on or off to indicate if Control Lock is active or not.
CONTROLS AND CYCLE STATUS
CONTROL PURPOSE COMMENTS
To start or resume a wash cycle
If the door is opened during a cycle or the power is interrupted, the Start/Resume indicator flashes. The cycle will not resume until the door is closed and START/RESUME is pressed.
NOTE: If the Start/Resume button is located on top of door, push door firmly closed within 3 seconds of pressing START/RESUME. If the door is not closed within 3 seconds, the Start/Resume button LED will flash, an audible tone will be heard, and the cycle will not start.
To reset any cycle or options during selection.
To cancel a wash cycle after it's started.
Press and hold CANCEL/DRAIN to reset any control selections made.
See Canceling A Cycle After Dishwasher Is Started and Changing A Cycle After Dishwasher Is Started sections.
To turn the audible tones on or off.
Press and hold the Hi-Temp Scrub button for 3 seconds to turn the audible tones on or off. Only audible tones for confirming button presses can be turned on/off. Important audible tones, such as indicating a cycle has been interrupted, cannot be deactivated.
OPTION SELECTIONS
OPTIONS CAN BE
SELECTED WITH
WHAT IT DOES ADDED TIME TO CYCLE ADDED
WATER GALLONS (LITERS)
TYPICAL MAX
or
Canceling A Cycle
4. Press and hold CANCEL/DRAIN twice to reset the control.
5. Select new cycles and options.
Dishwasher Feedback Section
CONTROLS AND CYCLE STATUS
CONTROL PURPOSE COMMENTS
1. Open the door slightly to stop the cycle. Wait for the spraying
2. Press and hold Cancel/Drain button once. The Cancel/Drain
3. Close the door and the dishwasher starts a drain cycle (if water
Changing A Cycle After Dishwasher Is Started
1. You can interrupt a cycle and restart your dishwasher from the
2. Open the door slightly to stop the cycle. Wait for the spraying
3. Check that detergent dispenser cover is still closed. If cover is
action to stop before completely opening the door.
light will light up.
remains in bottom of dishwasher). Let the dishwasher drain completely. The Cancel/Drain light turns off after 2 minutes.
beginning using the following procedure.
action to stop, then open the door completely.
open, you will need to refill the detergent dispenser before restarting your new cycle.
The Cycle Status Indicator Lights are used to follow the progress of the dishwasher cycle. Located on the front of the dishwasher for front control models, and located on the top of the door for hidden control models.
The Front Indicator Light or
A
Single Exterior Light (A) shows progress of your dishwasher cycle by color (for hidden control models only).
The Cycle Status Display is used to follow the progress of the dishwasher cycle, and to show other information. (Available on some models instead of Cycle Status Indicator Lights)
Clean indicator glows when a cycle is finished.
If you select the Sani Rinse option, when the Sani Rinse cycle is finished, the Sanitized indicator glows. If your dishwasher did not properly sanitize your dishes, the light flashes at the end of the cycle. This can happen if the cycle is interrupted, or the water could not be heated to the required temperature.
The Clean and Sanitized lights go off when you open and close the door or press and hold CANCEL.
The light will be blue if the dishwasher is washing or rinsing. The light will be red when the dishwasher is drying. The light will be green to indicate that the cycle is complete. If the Front Indicator Light is blinking, see “Troubleshooting” section.
The indicators will inform you if you are able to add a dish to the cycle after it has started. It will also inform you if the dishwasher is washing, rinsing, drying, complete, and/or sanitized. They will show whether the control is locked and/or the delay option is selected. A series of bars will count down the duration of the cycle remaining from left to right. Each bar equals approximately 24 minutes of cycle length. The bars will also count down the delay feature from left to right, and the delay indicator will be activated.
6. Press START/RESUME.
Adding A Dish After Dishwasher Is Started
1. Check if Add a Dish indicator is lit. (Available on some models.
Otherwise, proceed to Step 2.)
2. Open the door slightly to stop the cycle. Wait for the spraying action to stop, and then open the door completely.
3. Check whether the detergent dispenser cover is still closed. If it is open, the wash cycle has already started and adding a dish is not recommended.
4. If detergent has not yet been used (detergent dispenser cover is closed), you may add a dish.
5. Press START/RESUME.
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Dishwasher Features
Canceling A Cycle
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop before completely opening the door.
2. Press and hold Cancel/Drain button once. The Cancel/Drain light will light up.
3. Close the door and the dishwasher starts a drain cycle (if water remains in bottom of dishwasher). Let the dishwasher drain completely. The Cancel/Drain light turns off after 2 minutes.
Changing A Cycle After Dishwasher Is Started
1. You can interrupt a cycle and restart your dishwasher from the
beginning using the following procedure.
2. Open the door slightly to stop the cycle. Wait for the spraying action to stop, then open the door completely.
3. Check that detergent dispenser cover is still closed. If cover is open, you will need to refill the detergent dispenser before restarting your new cycle.
4. Press and hold CANCEL/DRAIN twice to reset the control.
5. Select new cycles and options.
6. Press START/RESUME.
Adding A Dish After Dishwasher Is Started
1. Check if Add a Dish indicator is lit. (Available on some models.
Otherwise, proceed to Step 2.)
2. Open the door slightly to stop the cycle. Wait for the spraying action to stop, and then open the door completely.
3. Check whether the detergent dispenser cover is still closed. If it is open, the wash cycle has already started and adding a dish is not recommended.
4. If detergent has not yet been used (detergent dispenser cover is closed), you may add a dish.
5. Press START/RESUME.
Dishwasher Features
Your KitchenAid dishwasher may have some or all of these features.
right-hand side of the
such
OPERATION
ProScrub® Option Wash Area
The ProScrub® option wash area is located at the back of the lower level rack.
NOTE: You must select the ProScrub Make sure items do not interfere with the water feed tube, spray arms, or ProScrub
Keep the last tine row in the back of the lower rack in the
60° angled position when using the ProScrub
Load pans, casserole dishes, etc. in the back of the lower dish
rack with the soiled surfaces facing the ProScrub and resting on the last row of tines in the angled position
Only one row of items may face the ProScrub
Stacking, overlapping or nesting items will keep the ProScrub spray jets from contacting all of the surfaces.
®
spray jets.
®
option to use this feature.
®
option.
®
spray jets.
Silverware Basket
Use the slots in the covers to keep your silverware separated for optimum wash. There are specially designed slots (small round holes) for chopsticks. Mix silverware types to keep them separated. Load knives down, forks up, and alternate spoons, for best cleaning results.
NOTE: If your silverware does not fit into the designated slots, flip the covers up and push them down into the basket.
®
spray jets,
CULINARY CADDY® Utensil Basket
Use the utensil basket to hold specialty cooking utensils (serving spoons, spatulas, and similar items), or overflow silverware items.
The basket hangs on the bottom rack in the right-hand corner. Load the basket while it is on the bottom rack or remove the basket for loading on a counter or table.
NOTE: Spin the spray arms. Be sure items in the basket do not stop the rotation of the spray arms.
SURE-HOLD® Cup and Stemware Holder
Fold down the extra shelf on the left-hand or mid level rack to hold additional cups, stemware or long items as utensils and spatulas.
®
NOTE: Remove the culinary tool basket(s) when washing tall stemware or other tall items in the top rack.
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OPERATION
ess the tab on the track in and pull up the front end
move the back end of the rack, by pulling the back end out
place.
B
Dishwasher Features (continued)
FLEXI-FOLD DOWN™ Flexible Tines
The row of tines on the left-hand and right-hand sides of the top rack can be adjusted to make room for a variety of dishes.
To adjust the fold-down tines:
1. Grasp the tip of the tine that is in
the tine holder.
2. Gently push the tine out of the holder.
3. Lay the tines down, toward the center of the rack.
NOTE: The bottom rack may also have 1 or 2 rows of flexible tines located in the back of the rack. Follow the same instructions to adjust.
SURE-HOLD® Light Item Clips
The light item clips hold lightweight plastic items such as cups, lids, or bowls in place during washing.
To move a clip:
1. Pull the clip up and off the tine.
2. Reposition the clip on another tine.
Premium Adjustable 2-Position Top Rack
After removing the culinary tool rack, you can raise or lower the top rack to fit tall items in either the top or bottom rack. Adjusters are located on each side of the top rack. Each adjuster has 2 preset positions.
To raise the rack, is in the Up position and level.
To lower the rack, press both rack adjusters and slide the rack to its Down position and level.
press both rack adjusters and lift the rack until it
Removable Top Rack (for SatinGlide® rails)
The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from dishwasher.
To remove the rack
To gain access to the track stops, pull the upper rack forward about halfway out of the tub.
To open, flip the track stop toward the outside of the tub. After opening both track stops, pull top rack out of the rails.
Removable Top Rack (for SatinGlide® Max rails)
The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from the dishwasher.
To remove the rack:
To gain access to the removable tabs on the tracks/rails, pull the upper rack forward about halfway out of the tub.
On one side, pr of the rack out of the track. Then repeat this step on the other side to completely remove the front end of the rack.
Then re with a slightly forward, and then upward motion.
To replace the rack:
Pull the tracks forward about halfway out of the tub.
Along the sides of the racks are round attachment tabs. Align the rack's back end attachment tabs with the cutout in the track. Push down into place.
Pull the tracks completely out, and align the rack's front end attachment tabs with the cutout in the track. Push down into You will hear a snap when the front end of the rack is secured into place on each side.
Removable Culinary Tool Rack (3rd level rack)
The removable culinary tool rack (3rd level rack) allows you to wash larger items in the upper rack, or remove both the culinary tool rack and top rack to wash larger times in the lower rack. See “Removable Top Rack” section.
To remove the rack:
1. To access track stops, pull the
rack forward until it stops and clicks into place.
2. To open track stops, flip the track stop to the outside of the track.
3. After opening both track stops, slide front wheels up and out of the slot in track. Continue to pull rack forward in track and slide the back wheels up and out of the track.
4. Close track stops.
5. Slide rack tracks back into dishwasher.
To replace the rack:
1. Gently pull rack tracks forward in dishwasher until they stop
and click into place.
2. To open track stops, flip the track stop to the outside of the track.
3. Place the back rack rollers on each side of the rack into the track slot and roll the rack back into the tracks.
4. Insert front rack rollers on each side of the rack into the rack slots.
5. Close track stops on both sides of rack and slide rack back into dishwasher.
A
A. Track stop B. Track
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Page 23
Dishwasher Features (continued)
IMPORTANT: When you are using the culinary tool baskets in the
OPERATION
Culinary Tool Rack (3rd level rack)
The culinary tool rack is designed with 2 movable baskets to hold extra silverware, knives and cooking utensils.
Install the baskets in this up position when you have extra silverware and flatware to wash.
Up position
Install the baskets in this down position when you have extra silverware, knives, or utensils requiring more room to wash.
down position, the top rack must also be in the lowest position.
Down position
Remove the front basket in the down position, when you are using the cup shelves or other tall items in the top rack for more room.
Filtration System
Filtration System
Your dishwasher has the latest technology in dishwasher filtration. This triple filtration system minimizes sound and optimizes water and energy conservation while providing superior cleaning performance. Throughout the life of your dishwasher, the filter will require maintenance to sustain peak cleaning performance.
The triple filter system consists of 2 parts, an upper filter assembly and a lower filter.
The upper filter assembly keeps oversized items and
foreign objects, along with very fine food particles, out of the pump.
The lower filter keeps food from being recirculated onto
your dishware.
The filters may need to be cleaned when:
Visible objects or soils are on the upper filter assembly.
There is degradation in cleaning performance (that is,
soils still present on dishes).
Dishes feel gritty to the touch.
Upper Filter Assembly
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It is very easy to remove and maintain the filters. The chart below shows the recommended cleaning frequency.
Lower Filter
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OPERATION
Filtration System (continued)
RECOMMENDED TIME INTERVAL TO CLEAN YOUR FILTER
Number of Loads Per Week
1-3 Once per year Once per year Twice per year Every two months
4-7 Once per year Once per year Twice per year Once per month
8-12 Once per year Twice per year Every three months Every two weeks
13-14 Once per year Twice per year Every three months Once per week
*Manufacturer's recommendation: This practice will conserve the water and energy that you would have used to prepare your dishes. This
will also save you time and effort.
Very Hard Water
If you have hard water (above 15 grains), clean your filter at least once per month. Building up of white residue on your dishwasher indicates hard water. For tips on removing spots and stains, see “Troubleshooting” section.
Filter Removal Instructions
1. Turn the upper filter
assembly ¹⁄₄ turn counterclockwise and lift out.
2. Grasp the lower filter in the circular opening, lift slightly, and pull forward to remove.
3. Clean the filters as shown below.
Cleaning Instructions
IMPORTANT: Do not use wire brush, scouring pad, etc., as they
may damage the filters.
Rinse filter under running water until most soils are removed. If you have hard-to-remove soils or calcium deposits from hard water, a soft brush may be required.
If you wash before loading
To remove upper filter assembly
If you scrape and rinse before loading
If you only scrape before loading*
If you do not scrape or rinse before loading
Filter Reinstallation Instructions
1. Noting the previous
illustrations, place the lower filter under the
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locating tabs in the bottom of the dishwasher so the round opening for the upper filter assembly lines up with the round opening in the bottom of the tub.
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To replace upper filter assembly
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2. Insert the upper filter assembly into the circular opening in the lower filter.
3. Slowly rotate the filter clockwise until it drops into place. Continue to rotate until the filter is locked into place. If the filter is not fully seated (still turns freely), continue to turn the filter clockwise until it drops and locks into place.
NOTE: The upper filter assembly arrow does not have to align with the arrow in the lower filter as long as the filter is locked.
IMPORTANT: To avoid damage to dishwasher, do not operate your dishwasher without the filters properly installed. Be sure the lower filter is securely in place and the upper filter assembly is locked into place. If the upper filter assembly turns freely, it is not locked into place.
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Dishwasher Care
Cleaning
Cleaning the exterior
OPERATION
Dishwasher Care
In most cases, regular use of a soft, damp cloth or sponge and a mild detergent is all that is necessary to keep the outside of your dishwasher looking nice and clean. If your dishwasher has a stainless steel exterior, a stainless steel cleaner is recommended.
Cleaning the interior
Drain Air Gap
Hard water minerals can cause a white film to build up on the inside surfaces, especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. You may want to wear rubber gloves. Do not use any type of cleanser other than dishwasher detergent because it may cause foaming or sudsing.
To clean interior
Make a paste with powdered dishwasher detergent on a damp sponge and clean.
OR
Use liquid automatic dishwasher detergent and clean with a damp sponge.
OR
See the vinegar rinse procedure in “Cloudy or Spotted Dishware (and Hard Water Solution)” in “Troubleshooting” section.
NOTE: Run a normal cycle with dishwasher detergent after cleaning the interior.
Some state or local plumbing codes require the addition of a drain air gap between a built-in dishwasher and the home drain system. Check the drain air gap when your dishwasher is not draining well.
The drain air gap is usually located on top of the sink or countertop near the dishwasher.
NOTE: The drain air gap is an external plumbing device that is not part of your dishwasher. The warranty provided with your dishwasher does not cover service costs directly associated with the cleaning or repair of the external drain air gap.
To clean the drain air gap
Storing
Storing for the summer
Storing for the winter
Clean the drain air gap periodically to ensure proper drainage of your dishwasher. With most types, you lift off the chrome cover. Unscrew the plastic cap. Then check for any soil buildup. Clean if necessary.
If your dishwasher is not in use during the summer months, turn off the water supply and power supply to the dishwasher.
Avoid possible water damage to your home and dishwasher due to freezing water lines. If your dishwasher is left in a seasonal dwelling or could be exposed to near freezing temperatures, have your dishwasher winterized by authorized service personnel.
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OPERATION
Troubleshooting
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
Consumer Troubleshooting Guide
In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca
PROBLEM SOLUTION
DISHWASHER DOES NOT RUN
DETERGENT REMAINS IN THE DISPENSER OR TABLET IS ON BOTTOM OF TUB
CYCLE RUNS TOO LONG NOTES:
DISHWASHER NOT DRYING NOTE: Plastic and items with nonstick surfaces are difficult to dry because they have a porous
WILL NOT FILL Be sure the water is turned on to the dishwasher.
WATER REMAINS IN THE TUB/WILL NOT DRAIN
HARD WATER (WHITE RESIDUE ON DISHWASHER INTERIOR OR GLASSWARE)
NOTE: It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, close the door and push START/RESUME. Be sure the door is closed and latched. Be sure you have disabled Sleep Mode by pressing either START/RESUME or CANCEL, or opening
and closing the door before selecting your cycle/option.
Check that there is not an interference with large casserole dishes and the wash system at the back of the dishwasher. Adjust loading as necessary to ensure door is closed and latched.
Be sure you have selected a cycle. (See “Cycles and Options Descriptions” section.) Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped. If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free. Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
resume the cycle by closing the door and pressing START/RESUME.
To use less water and reduce energy consumption you will encounter cycles that typically run for
A water heater setting of 120°F (49°C) is best, the dishwasher will delay longer while heating
Some options will add time to the cycle. (See “Cycles and Options Descriptions” section.) The
Try the 1 Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
surface which tends to collect water droplets. Towel drying may be necessary. Use of rinse aid along with the ProDry™ or Heat Dry option is needed for proper drying. Proper loading of items can affect drying. (See specific loading instructions within this guide.) Glasses and cups with concave bottoms hold water. This water may spill onto other items when
unloading.
Unload the bottom rack first.
Locate these items on the more slanted side of the rack for improved results.
Check that the float is free from obstructions. (See “Parts and Features.”) Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not fill with water. (See “Blinking Lights” in “Troubleshooting” section.)
Be sure the cycle has completed (the Clean light is on). If it has not, you will need to resume the cycle by closing the door and pressing START/RESUME.
If dishwasher is connected to a food waste disposer, be sure the knockout plug has been removed from the disposer inlet.
Check for kinks in the drain hose. Check for food obstructions in the drain or disposer. Check your house fuse or circuit breaker.
NOTE: Extremely hard water mineral deposits can cause damage to your dishwasher and make it difficult to achieve good cleaning. A water softener is strongly recommended if your hardness is 15 grains or more. If a water softener is not installed, the following steps may help:
Use a commercial cleaner designed for dishwashers once per month. Clean the upper and lower filters at least once per month. (See “Cleaning Instructions” in the
“Filtration System” section.) Always use a rinse aid. Always use a high-quality, fresh detergent. Use a detergent booster/water softener additive designed for dishwashers.
to possibly avoid the cost of a service call.
up to 3 hours.
cooler water.
ProDry™ or Heat Dry option adds approximately ¹⁄₂ hour.
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OPERATION
PROBLEM SOLUTION
ODORS NOTE: If the dishwasher is not used daily, you can run a rinse cycle with the partial load daily until a
NOISY NOTES:
FOOD SOILS REMAIN ON DISHES
DISHES DIRTY/SUDS IN DISHWASHER/CYCLE NOT COMPLETE
DID NOT SANITIZE If the sanitized light is blinking, the load is NOT sanitized. The cycle was interrupted in the final rinse,
DAMAGE TO DISHWARE Improper loading can cause dishes to become chipped or damaged. (See specific loading
BLINKING LIGHTS Blinking LED's will occur when the cycle is paused or when the cycle has been interrupted by
CLOUDY OR SPOTTED DISHWARE (AND HARD WATER SOLUTION)
full load is ready to run, or use the Top Rack Only option (on some models) for partial loads. Run a vinegar rinse through the dishwasher by putting 2 cups (500 mL) of white vinegar in an upright
glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry option turned off. Do not use detergent.
The dishwasher may not be draining properly, see “Water Remains In The Tub/Will Not Drain” in the “Troubleshooting” section.
Surging sounds can occur periodically throughout the cycle while the dishwasher is draining.
Normal water valve hissing may be heard periodically.
A normal snap sound may be heard when the detergent dispenser opens during the cycle and
when the door is opened at the end of the cycle.
Improper installation will affect noise levels.
Be sure the filters are properly installed. A thumping sound may be heard if items extend beyond the racks and interfere with the wash arms.
Readjust the dishware and resume the cycle.
Be sure the dishwasher is loaded correctly. Improper loading can greatly decrease the washing performance (see “Dishwasher Use” section).
Check filter to ensure it is properly installed. Clean it if needed. (See “Cleaning Instructions” in the “Filtration System” section for details.)
Select the proper cycle and option for the type of soils. The ProWash™ or the Heavy Duty cycle with the ProScrub
®
(on some models) option can be used for tougher loads. Be sure the incoming water temperature is at least 120°F (49°C). Use the proper amount of fresh detergent. More detergent is needed for heavier-soiled loads and
hard water conditions. Scrape food from dishes prior to loading (do not prerinse).
If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not fill with water.
Suds can come from:
Using the incorrect type of detergent, such as dish detergent for hand washing dishes, laundry
detergent, or hand soap.
Not replacing the rinse aid dispenser cap after filling (or refilling) the rinse aid.
Using an excessive amount of dishwasher detergent.
Call for service.
If no water was present in the machine at any time during a heated wash cycle, the cycle will end and the Clean LED will not come on. See “Will Not Fill” in the “Troubleshooting” section.
or the temperature for your water heater is set too low. Set your water heater to 120ºF (49°C).
instructions within this guide.)
opening the door. In this case, the Start/Resume button LED, the Cycle Status Indicator LED(s), and the countdown bars on the Cycle Status Display all blink together to indicate that attention is needed. See “Start or Resume a Cycle” in the “Dishwasher Use” section.
Blinking LED's can also occur when certain errors have been detected. In this case, the Clean/ Complete LED will blink 4 times in a row with a pause in between each set of blinks. When this error occurs, the controls will lock out and not allow another cycle to be started.
Call for service.
NOTES:
Liquid rinse aid is necessary for drying and to reduce spotting.
Use the correct amount of detergent.
Confirm that the cloudiness is removable by soaking the item in white vinegar for 5 minutes. If the cloudiness disappears, it is due to hard water. Adjust the amount of detergent and rinse aid. See “Hard Water (White Residue On Dishwasher Interior Or Glassware)” in the “Troubleshooting” section. If it does not come clear, it is due to etching (see below).
Be sure the incoming water temperature is set at 120°F (49°C). Try using the High Temp and Sani Rinse options. To remove spotting, run a vinegar rinse through the dishwasher.
Wash and rinse the affected dishware and load into dishwasher. Remove all silverware and metal
items. Put 2 cups (500 mL) of white vinegar in a glass measuring cup in the lower rack. Run a normal cycle with the Heat Dry option turned off. No detergent is needed.
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OPERATION
PROBLEM SOLUTION
ETCHING (PERMANENT CLOUDINESS)
LEAKING WATER Be sure dishwasher has been installed properly and is level.
TUB IS DISCOLORED NOTES:
This is an erosion of the surface of the glassware and can be caused by a combination of: water that is too hot, from using too much detergent with soft water or by pre-washing. Detergent needs food soil to act upon. If etching has occurred, the glassware is permanently damaged. To avoid further etching, adjust the detergent amount to match the water hardness, stop pre-washing, and use water heating options only when incoming water temperature is below 120°F (49°C).
Suds can cause the dishwasher to overflow. Measure the detergent accurately and use only detergents designed for use in a dishwasher. Less detergent is needed in soft water. Try another brand of detergent if sudsing continues.
To avoid rinse aid leaking from the dispenser, be sure the lid is securely attached and avoid overfilling.
High iron content in the water can discolor the tub.
Tomato-based foods can discolor the tub or dishware.
A citrus-based cleaner can be used to clean.
Notes
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INSTALLATION
Section 3: Installation
This secon provides installaon requirements and procedures for the “KitchenAid Stainless Steel Tall Tub Dishwasher.”
■ Dishwasher Safety
■ Installaon Requirements
■ Locaon Requirements
■ Drain Requirements
■ Water Supply Requirements
■ Electrical Requirements
■ Installaon Instrucons
■ Install Custom Panel
■ Check Operaon
■ Addional Tips
■ Notes
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INSTALLATION
Dishwasher Safety
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precauons, including the following:
■ Read all instrucons before using the dishwasher.
■ Use the dishwasher only for its intended funcon.
■ Use only detergents or rinse agents recommended for use in a dishwasher, and keep them out of the reach of children.
■ When loading items to be washed:
1) Locate sharp items so that they are not likely to damage the door seal; and
2) Load sharp knives with the handles up to reduce the risk of cut-type injuries.
■ Do not wash plasc items unless they are marked “dishwasher safe” or the equivalent. For plasc items not so marked, check the manufacturer’s recommendaons.
■ Do not touch the heang element during or immediately aer use.
■ Do not operate the dishwasher unless all enclosure panels are properly in place.
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand on the door, lid, or dish racks of the dishwasher.
■ To reduce the risk of injury, do not allow children to play in or on the dishwasher.
■ Under certain condions, hydrogen gas may be produced in a hot water system that has not been used for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the dishwasher turn on all hot water faucets and let the water ow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an open ame during this me.
■ Remove the door or lid to the washing compartment when removing an old dishwasher from service or discarding it.
SAVE THESE INSTRUCTIONS
State of California Proposion 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer. WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproducve harm.
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Dishwasher Safety
GROUNDING INSTRUCTIONS
INSTALLATION
Tip Over Hazard Do not use dishwasher until completely installed. Do not push down on open door. Doing so can result in serious injury or cuts.
Electrical Shock Hazard Electrically ground dishwasher. Connect ground wire to green ground connector
in terminal box. Do not use an extension cord. Failure to follow these instructions can result in
death, fire, or electrical shock.
• For a grounded, cord-connected dishwasher:
must be grounded. In the event of a malfuncon or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. The dishwasher is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes and ordinances. WARNING: Improper connecon of the equipment­grounding conductor can result in a risk of electric shock. Check with a qualied electrician or service representave if you are in doubt whether the dishwasher is properly grounded. Do not modify the plug provided with the dishwasher; if it will not t the outlet, have a proper outlet installed by a qualied electrician.
• For a permanently connected dishwasher:
must be connected to a grounded metal, permanent wiring system, or an equipment-grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the dishwasher.
The dishwasher
The dishwasher
SAVE THESE INSTRUCTIONS
• Install where dishwasher is sheltered from the elements. Avoid possible rupture of ll valve from freezing. Such ruptures are not covered by the warranty. See “Storing” secon for winter storage informaon.
• Install and level dishwasher on a oor that will hold the weight, and in an area suitable for its size and use.
• Remove all shipping plugs from hoses and connectors (such as the cap on the drain outlet) before installing. See Installaon Instrucons or complete informaon.
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INSTALLATION
INSTALLATION REQUIREMENTS
Supplied in Kit:
Check
Installation Requirements
Tools and Parts
Gather the recommended tools and parts before starting installation. Read and follow the instructions provided with any tools listed here.
All Installations
Tools needed:
*Must be the proper size to connect your household wiring to 16-
gauge wiring in dishwasher.
Other useful items you may need:
4 Plastic studs (attached to each other by runners) 4 Short screws (10-16 hex head screw) 4 Long screws (8-18 Torx 1 Template (located inside Use and Care Guide bag assembly) 1 Instruction sheet (located inside Use and Care Guide bag
assembly) NOTE: The screws supplied are used for only ³⁄₄" thick wooden
panel. If the wooden panel is less than ³⁄₄" thick, customer must purchase screws locally.
Other parts you may also need:
NOTES:
Moisture barrier tape is recommended when installing a
dishwasher under a wood countertop.
Parts available for purchase in plumbing supply stores.
local codes. Check existing electrical supply. See “Electrical Requirements” section. It is recommended that electrical connections be made by a licensed electrical installer.
In addition, for first-time installations
Tools needed:
®
head screws)
Parts supplied:
Parts needed:
4 #10 x ¹/" wood screws (if installing custom front panels)
Parts needed:
Additional parts supplied with top-venting models only:
Additional parts supplied with certain models only
Make sure all these parts are included in the literature package. If parts are not included, call 1-800-422-1230.
†®TORX and T20 are registered trademarks of Saturn Fasteners, Inc.
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Location Requirements
e a 2" (5.1 cm) minimum clearance
ont of opening is not level with floor
eezing, have it winterized by
Location Requirements
INSTALLATION
Grounded electrical supply required. Do not run drain lines, water lines or electrical wiring where they
can interfere with or contact dishwasher motor or legs. The location where the dishwasher will be installed must provide
clearance between motor and flooring. Motor should not touch the floor.
Do not install dishwasher over carpeted flooring. Shelter dishwasher and water lines leading to dishwasher against
freezing. Damage from freezing is not covered by the warranty. A side panel kit is available from your dealer for installing your
dishwasher at the end of your cabinetry. A moisture barrier accessory (Part Number 4396277) is available
from your dealer for installing underneath the countertop. Call 1-800-422-1230 to order.
Check location where dishwasher will be installed. The location must provide:
easy access to water, electricity and drain.
convenient access for loading and unloading dishes.
Corner locations requir between the side of the dishwasher door and the wall or cabinet.
square opening for proper operation and appearance.
cabinet front perpendicular to floor.
level floor. (If floor at fr
at rear of opening, shims may be needed to level dishwasher.)
Helpful Tip: Be sure to accurately measure dimensions and ensure dishwasher is level if the floor in the dishwasher opening is uneven (example: Flooring extends only partway into opening).
NOTE: To avoid shifting during dishwasher operation, shims must be securely attached to the floor.
If dishwasher will be left unused for a period of time or in a location where it may be subject to fr authorized service personnel.
Make sure pipes, wires and drain hose are within the shaded area shown in the “Product and Cabinet Opening Dimensions” section.
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INSTALLATION
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INSTALLATION
A
Drain Requirements
A new drain hose is supplied with your dishwasher. If drain
hose is not long enough, use a new drain hose with a maximum length of 12 ft (3.7 m) (Part Number 3385556) that meets all current AHAM/IAPMO test standards, is resistant to heat and detergent, and fits the 1" (2.5 cm) drain connector of the dishwasher.
Make sure to connect drain hose to waste tee or disposer inlet
above drain trap in house plumbing and 20" (50.8 cm) minimum above the floor. It is recommended that the drain hose either be looped up and securely fastened to the underside of the counter, or be connected to an air gap.
Make sure to use an air gap if the drain hose is connected to
house plumbing lower than 20" (50.8 cm) above subfloor or floor.
Use ¹₂" minimum I.D. drain line fittings.
If required, the air gap should be installed in accordance with
the air gap installation instructions. When you are connecting the air gap, a rubber hose (not provided) will be needed to connect to the waste tee or disposer inlet.
Electrical Requirements
Be sure that the electrical connection and wire size are adequate and in conformance with the National Electrical Code, ANSI/NFP 70 - latest edition and all local codes and ordinances.
A copy of the above code standards can be obtained from:
National Fire Protection Association 1 Batterymarch Park Quincy, MA 02169-7471
You must have:
120-volt, 60 Hz, AC-only, 15- or 20-amp, fused electrical
supply.
Copper wire only.
We recommend:
A time-delay fuse or circuit breaker.
A separate circuit.
If connecting dishwasher with a power supply cord:
Use UL Listed power supply cord kit
(Part Number 4317824) marked for use with dishwasher.
Power supply cord must plug into a grounded
3 prong outlet, located in the cabinet next to the dishwasher opening. Outlet must meet all local codes and ordinances.
If connecting dishwasher with direct wiring:
Use flexible, armored or nonmetallic
sheathed, copper wire with grounding wire that meets the wiring requirements for your home and local codes and ordinances.
Use a UL Listed/CSA Approved strain relief.
Water Supply Requirements
A hot water line with 20 to 120 psi (138 to 862 kPa) water
pressure can be verified by a licensed plumber.
120°F (49°C) water at dishwasher.
³⁄₈" O.D. copper tubing with compression fitting or flexible
braided water supply line (Part Number 4396897RP). NOTE: ¹⁄₂" minimum plastic tubing is not recommended.
A 90° elbow with ³⁄₄" hose connection with rubber washer.
Do not solder within 6" (15.2 cm) of the water inlet valve.
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INSTALLATION
INSTALLATION INSTRUCTIONS
far
Opening—
next
See “Product and Cabinet Opening Dimensions” section.
Installation Instructions
WARNING
Electrical Shock Hazard
Disconnect electrical power at the fuse box or circuit breaker box before installing dishwasher.
Failure to do so can result in death or electrical shock.
Prepare Cabinet Opening—Existing
Utilities
If the water line and the cable extend to the locations shown, proceed to the “Install Drain Hose” section. If they do not reach enough, follow the instructions in the “Prepare Cabinet New Utilities” section.
Prepare Cabinet Opening—New Utilities
Prepare and route the electrical supply
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KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Option A, Power Supply Cord:
NOTE: A grounded 3 prong outlet is required inside a cabinet
to the dishwasher cabinet opening.
Drill a 1¹⁄₂" (3.8 cm) hole in cabinet side or rear.
Page 37
INSTALLATION
cabinet hole (cable must
when
cabinet
e overall length of copper tubing for the water supply line.
Wood cabinet: Sand the hole until smooth. Metal cabinet: Cover hole with grommet included with power
supply cord kit.
Option B, Direct Wire:
Helpful Tip: Wiring the dishwasher will be easier if you route the
cable into the cabinet opening from the right-hand side.
Drill a 1¹⁄₂" (3.8 cm) hole in right-hand cabinet side or rear. See “Product and Cabinet Opening Dimensions” section.
Route cable from power supply through extend to the right front side of cabinet opening). Tape cable to the floor in area shown. This will prohibit cable from moving dishwasher is moved into cabinet opening.
Prepare and Route Water Line
Helpful Tip: Routing the water line through the left side of opening will make water connection easier.
Drill a ¹⁄₂" (1.3 cm) hole in the cabinet side or rear.
Wood cabinet: Sand the hole until smooth. Metal cabinet: Cover hole with grommet (Part Number 302797 -
not provided).
Measur
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INSTALLATION
to
side
Attach the water supply line (copper tubing or flexible braided line) to the hot water line using a connection configuration that is in compliance with local codes and ordinances. The water supply to the dishwasher should have a manual shutoff valve located under the sink.
Route water line and tape it to the floor in area shown. This will keep it from moving when dishwasher is moved into cabinet opening.
Install Drain Hose
IMPORTANT: Always use a new drain hose. Check local codes determine whether an air gap is required.
Slowly route water supply line through hole in cabinet. (If you are using copper tubing, it will bend and kink easily, so be gentle.) It should be far enough into the cabinet opening to connect it to the dishwasher inlet on the front left side of the dishwasher.
Slowly turn water shutoff valve to “ON” position. Flush water into a shallow pan until clear to get rid of particles that could clog the inlet valve. Turn shutoff valve to “OFF” position.
If needed, drill a 1¹⁄₂" (3.8 cm) diameter hole in cabinet wall or of the opening closest to the sink.
Route drain hose as shown through hole in cabinet to the front center of opening where drain connection will be made. Tape drain hose to the floor in area shown. This will prohibit it from moving when dishwasher is moved into cabinet opening.
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INSTALLATION
1. Fit rubber end of drain hose to waste
Connect rubber end of drain hose to
tee and cut if needed. NOTE: Do not cut ribbed section.
IMPORTANT: The drain hose connection of the disposer or a waste tee must be made before the drain trap and at least 20" (50.8 cm) above the floor where the dishwasher will be installed.
Helpful Tip: To reduce vibration of the hose, keep the hose away from the floor.
Option A, Waste disposer – no air gap
1. Using a hammer and screwdriver,
knock plug into disposer.
2. Attach rubber end of drain hose to waste tee with a large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position. If the drain hose was cut, use a 1¹⁄₂" to 2" (3.8 to 5 cm) screw­type clamp (not provided).
Option C, Waste disposer – with air gap
1. Using a hammer and screwdriver, knock plug into disposer.
2. Use needle-nose pliers to remove plug.
3. Attach drain hose to disposer inlet with large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position.
Option B, No waste disposer – no air gap
2. Use needle-nose pliers to remove plug.
3.
air gap and cut if needed.
NOTE: Do not cut ribbed section.
4. Attach drain hose to air gap with
large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position. If the drain hose was cut, use a 1¹⁄₂" to 2" (3.8 to 5 cm) screw-type clamp (not provided).
5. Use a rubber hose (not provided) with screw-type clamps (not provided) to connect from air gap to disposer inlet.
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INSTALLATION
Option D, No waste disposer – with air gap
1. Connect rubber end of drain hose to
air gap and cut if needed.
NOTE: Do not cut ribbed section.
2. Attach drain hose to air gap with
large drain hose clamp (provided). Use pliers to squeeze clamp open and move into position. If the drain hose was cut, use a 1¹⁄₂" to 2" (3.8 to 5 cm) screw-type clamp (not provided).
Prepare Dishwasher
WARNING
Tip Over Hazard Do not use dishwasher until completely installed. Do not push down on open door. Doing so can result in serious injury or cuts.
WARNING
Excessive Weight Hazard
Use two or more people to move and install dishwasher.
Failure to do so can result in back or other injury.
3. Use a rubber hose (not provided) with screw-type clamps (not provided) to connect from waste tee to air gap.
Install Moisture Barrier
(under a wood countertop)
Helpful Tip: Place cardboard under dishwasher until installed in cabinet opening to avoid damaging floor covering. Do not use door panel as a worktable without first covering with a towel to avoid scratching the door panel.
Using 2 or more people, grasp sides of dishwasher door frame and place dishwasher on its back.
Make sure the area under the cabinet is clean and dry for installation of the moisture barrier.
Remove the backing of the moisture barrier and apply to underside of the countertop along the front edge of the counter.
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Page 41
Option A, Remove Access Panel - Plastic Panel
Using a flat-blade scr counter tech sheet fr
Using a re dishwasher
Using re
Option B, Remove Access Panel - Metal Panel
clockwise to unlock them. Remove panel. Do not remove
ewdriver, turn the plastic fasteners ¹⁄₄ turn
om access panel.
INSTALLATION
Install a UL Listed/CSA Approved strain relief. Make sure screw heads are facing to the left when tightening conduit nut. Strain relief is provided with the power supply cord kit.
NOTE: If using Option B, proceed to “Determine Cabinet Opening,” to continue with the installation of your dishwasher.
Make Power Supply Cord Connection
Option A, Power Supply Cord:
¹⁄₄" hex head socket, nut driver or Phillips screwdriver,
move 2 screws attaching access panel and lower panel to
. Do not remove tech sheet from access panel.
a ¹⁄₄" hex head socket, nut driver or Torx®† T20® screwdriver,
move terminal box cover. Retain for later use.
Route cord so that it does not touch dishwasher motor to lower part of dishwasher tub. Pull cord through strain relief in terminal box.
Select UL Listed/CSA Approved twist-on wire connectors rated to connect your power supply cord to 16-gauge dishwasher wiring.
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INSTALLATION
Connect wires black to black and white to white, using UL Listed/
WARNING
Electrical Shock Hazard Electrically ground dishwasher. Connect ground wire to green ground connector in
terminal box. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
CSA Approved twist-on wire connectors (included with power supply cord kit).
If needed, see website for animated representation of this step. Visit www.kitchenaid.com/electrical under FAQ tab.
Remove the green grounding screw and place through the ring terminal of the green ground wire. Reattach and tighten the green screw.
NOTE: Do not pre-twist stranded wire. Twist on wire connector. Gently tug on wires to be sure both are secured.
Tighten strain relief screws to secure cord.
Place wires inside terminal box. Insert tabs on left side of cover. Make sure wires are tucked inside box. Close cover ensuring wires are not pinched. Use ¹⁄₄" hex head socket, nut driver or Torx
®
screwdriver and previously removed screw to secure cover.
T20 NOTE: Do not plug into outlet until instructed to do so.
®
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Determine Cabinet Opening
Measure height of cabinet opening from underside of countertop to floor where dishwasher will be installed (you will need to measure the lowest point on the underside of the countertop and the highest point on the floor). Refer to “Dishwasher Height Adjustment Chart” for wheel position and the number of turns needed.
INSTALLATION
Turn both leveler legs to the same height. Put wheels in the required position determined from “Dishwasher Height Adjustment Chart.”
NOTE: If the minimum cabinet opening height is less than 34" (86.4 cm), the rear wheels can be removed for additional clearance. This will allow the dishwasher to fit into a 33⁷⁄₈" (86 cm) high cabinet opening, but the dishwasher will be more difficult to move. (Measurements are approximate. Wheels and legs are preset at the factory for 34¹⁄₂" [87.6 cm].) If the minimum cabinet opening height is 33³⁄₄" (85.7 cm), a section in the insulation blanket can be removed by cutting along the perforation.
Built-up floors: If the kitchen floor is higher than the cabinet opening's floor - for example, the kitchen floor tile does not
extend into the cabinet opening - add shims as needed in the area shown to bring the dishwasher up to 34" (86.4 cm) below the countertop.
NOTE: Shims must be securely attached to floor to avoid movement when the dishwasher is in use.
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INSTALLATION
the
Install Door Handle
(on some models)
TANT: Do not scratch the front panel during this
ocedure.
rdware bag containing the
ews and hex key from the cardboard box. Setscrews are
eady installed in the handle. Place handle on mounting studs
ews facing down. Push the door handle tightly
. Insert the short end of the hex key into the
ews. Tighten the setscrews ¹⁄₄ turn past snug.
Custom Panel Dimensions
Install Custom Panel
Follow steps below:
A customer supplied panel must weigh no more than 16 lbs (7.3 kg) and must be made to specific dimensions. It is recommended that a cabinetmaker cut the customer panel because of the precise dimensions needed.
NOTES:
The handle for the custom panel is not included.
All mounting hardware supplied is for a ³⁄₄" (19.1 mm) thick
wood panel. If a thinner wood panel or materials other than wood are used, it is the customer’s responsibility to obtain proper length screws and adjust the pilot holes accordingly.
IMPORTANT: Use a moisture-resistant sealer on both sides and all edges of the panel to avoid damage from moisture.
WARNING
Excessive Weight Hazard
Use two or more people to move and install dishwasher.
Failure to do so can result in back or other injury.
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KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Using 2 or more people, stand the dishwasher up. NOTE: Do not install kick plate until instructed to do so.
Page 45
INSTALLATION
template
Using the template provided, attach it to the backside of the custom panel with tape. Make sure that the center of the is aligned with the center of the wooden panel and top of the template is aligned to the top face of the wooden panel.
Install the custom hardware handle(s) on the front of the wooden panel inside dotted line.
IMPORTANT: If the handle is attached from the back of the custom panel, the screw holes should be countersunk for the screws heads to be flush with the panel. If the handle is attached to the front of the custom panel, the screw lengths cannot exceed the panel thickness.
NOTE: Do not drill deeper then ⁵⁄₈" (16 mm) to keep from drilling through panel. Pilot hole depths given are for ³⁄₄" (19 mm) thick panel.
Mark 4 pilot holes on the wooden panel using the template provided. Predrill 4 pilot holes using a ³⁄₃₂" drill bit. Use tape to mark the drill bit to gauge hole depth. Drill pilot holes approximately ⁵⁄₈" (16 mm) into the custom panel.
Aach the 4 plasc studs to the wooden panel using the 4 short hex head (⁵⁄₁₆”) screws provided.
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INSTALLATION
Check custom tape alignment with metal door slots; verify tape is right-side up, and that the tape does not overhang the metal door on the top, bottom or side interfaces. Remove the backing from the custom tape by pulling straight down on the liner. Align the custom tape to the keyhole slots on the metal door (see image) and apply. Repeat steps for one side and then the other.
NOTE: The adhesive on the tape is aggressive, so proper alignment and attachment to the metal door needs to occur on the first try.
Align the studs on the custom wood panel to the keyhole slots on the door assembly. Ensure that all 4 plastic studs are engaged in the keyhole slots. Slide wood panel down until the top surface of the wooden panel is flush with the top of the door.
Open the door and align top edges. Predrill 2 pilot holes using a ³⁄₃₂" drill bit. Use tape to mark the drill bit to gauge hole depth. Drill pilot holes approximately 1¹⁄₂" (3.8 cm) into the top corners of the door using hole in liner as a guide.
Install 2 long screws supplied in top corners to secure custom wood panel in place.
Remove the short screws (3rd from top) on either side of the inner door panel. Predrill 2 pilot holes using a ³⁄₃₂" drill bit. Use tape to mark the drill bit to gauge the hole depth. Drill pilot holes approximately 1¹⁄₂" (3.8 cm) using the door liner hole as a guide into the panel. Install the 2 remaining long screws.
3-18 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Page 47
INSTALLATION
Choose Attachment Option
ar of the dishwasher to keep it
, and bend tab in
WARNING
Excessive Weight Hazard
Use two or more people to move and install dishwasher.
Failure to do so can result in back or other injury.
Use 2 or more people to move and install dishwasher. IMPORTANT: The dishwasher must be secured to the cabinet.
There are two brackets found in the parts bag. Attach the brackets using Option A if the countertop is wood, laminate or another similar surface. If your countertop is marble, granite or another hard surface, install using Option B.
Option A, Countertop attachment:
Option B, Dishwasher side attachment:
NOTE: Remove the brackets from the parts package.
Break off the end of the bracket along the scored line. With another person holding the re
from tipping, open dishwasher door and place towel over pump assembly and spray arm of dishwasher. This will keep screws from falling into pump area when you are securing dishwasher to cabinet.
Remove the brackets from the package and insert into the open slots on the left and right-hand top of the dishwasher collar as shown.
Using a pair of pliers, bend the tab down to secure the bracket in place. Repeat this step for the other side.
NOTE: Do not attach the dishwasher. This will be done later.
Push the plastic buttons out of the side of the tub. NOTE: Save the buttons to cover the holes after dishwasher is
installed.
Push bracket into slot on the side of dishwasher toward the side of the dishwasher so that it keeps the bracket in place. Repeat this step for the other side of the dishwasher.
NOTE: Do not attach the dishwasher. This will be done later.
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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INSTALLATION
Check that water line is on the left side of opening and drain hose
Prepare Water Supply Line
Copper tubing only: Slide nut, then ferrule, about 1" (2.5 cm) onto copper tubing.
NOTE: To avoid vibration during operation, route the water supply line so that it does not touch the dishwasher base, frame or motor.
Connect the ³⁄₈" compression fitting to the water supply line prior to installing the unit into the cabinet opening. Attach such that the ³⁄₄" connection is facing upward as shown above.
Copper tubing only: Put the tubing into the 90° elbow fitting as far as it will go (the copper tubing bends and kinks easily). Slide the nut and ferrule forward and start the nut onto the elbow threads.
Flexible braided connection: Secure nut to elbow using ⁵⁄₈" open ended wrench or adjustable wrench.
NOTE: Do not use Teflon
®†
tape with compression fittings.
IMPORTANT: Double-check correct placement of utilities. Grasp the sides of the dishwasher at the edges of the door panel. Tilt dishwasher backward on wheels and move dishwasher close to cabinet opening.
NOTE: Do not push on the front of the panel or on the console. Panel or console may dent.
Helpful Tip: Temporarily tape utilities to the floor in the locations shown to prohibit them from moving when dishwasher is moved into the cabinet opening.
is near the center of the cabinet opening.
Move Dishwasher Close to Cabinet
Opening
WARNING
Excessive Weight Hazard
Use two or more people to move and install dishwasher.
Failure to do so can result in back or other injury.
Use 2 or more people to move and install dishwasher.
3-20 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
With another person holding the dishwasher to keep it from tipping, open and close the door a few times. If the door closes or falls open under its own weight, the door tension will need to be adjusted.
Page 49
To leg of dishwasher
Using tensioner
The dishwasher lower r
NOTE:
at same holes.
When door is unlatched, if door opens by itself, move the tensioner to a highe Reattach door spring to
NOTE:
at same holes.
. Slowly move dishwasher completely into
It is all right if dishwasher fits tightly into cabinet opening. Do
sound
ear leg.
adjust the door spring tension, unhook the spring from the rear
.
a ⁵⁄₁₆" nut driver or hex socket, remove the screw from the
.
screw can be put into one of 3 holes (1, 2, 3) in the front leg of
. If the door closes by itself, move the tensioner to a
-numbered hole and replace screw. Reattach door spring to
Tensioners on both sides of dishwasher should be secured
INSTALLATION
IMPORTANT: If wheels were removed, cover the floor when moving the dishwasher cabinet opening. Do not kink or pinch water line, drain hose, power supply cord or direct wire between dishwasher and cabinet. Remove cardboard from under dishwasher.
NOTES:
If using power cord, make sure to route end through hole in
For models with water softener, make sure that the drain hose
not remove insulation blanket – the blanket reduces the level.
cutout before sliding dishwasher into cabinet opening.
stays on the hanger that is on the right-hand side and is tucked in on the side of the unit.
r-numbered hole and replace the screw.
rear leg.
Tensioners on both sides of dishwasher should be secured
Align front of dishwasher door panel with front of cabinet doors. You may need to adjust alignment to be even with your cabinets.
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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INSTALLATION
Check that leveling legs are firmly against the floor. Close and latch the door, and place level against the front panel. Check that dishwasher is centered from front to back in the opening. If needed, adjust leveling leg until dishwasher is plumb. Repeat for other side of dishwasher.
Helpful Tip: Push up on front of dishwasher to raise dishwasher off the ground to adjust front legs. With some installations, it may be easier to adjust the front leg using the ³⁄₁₆" hex head socket or adjustable wrench.
Connect to Water Supply
Be sure rubber washer is properly seated in fitting. Slide the ³⁄₄" fitting up to the valve and hand tighten to avoid cross­threading. Hand tighten until the coupling is tight.
Using pliers, check the tightness of the coupling. An additional ¹⁄₄ to ¹⁄₂ turn may be required to seal the rubber gasket.
NOTE: Do not overtighten. Damage to the coupling can result.
Place level against top front opening of tub. Check that dishwasher is level from side-to-side. If dishwasher is not level, adjust front legs up or down until dishwasher is level.
†®TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company.
3-22 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Place paper towel under 90° elbow fitting. Turn on water supply and check for leaks. If leak occurs, repeat previous step.
If needed, see website for animated representation of this step. Visit www.kitchenaid.com/watersupply under FAQ tab.
NOTE: Do not use Teflon
®†
tape with compression fittings.
Connect to Drain
Place towel under drain hose to catch any water in drain hose. Place the small drain hose clamp onto the small end of the drain hose. Push the new drain hose into the black drain hose connector up to the drain hose stop.
Page 51
Using pliers, squeeze open the small drain hose clamp and slide onto connector between stops.
INSTALLATION
Make Direct Wire Electrical Connection
NOTE: If the power supply cord was connected earlier, proceed to
“Secure Dishwasher in Cabinet Opening” section.
Option B, Direct Wire:
Route cable so that it does not touch dishwasher motor or lower
part of dishwasher tub. Pull cable through UL Listed/CSA
Approved strain relief in terminal box. Strain relief is not supplied
with the dishwasher. Owner must purchase a ⁷⁄₈" screw-in type
strain relief.
Select UL Listed/CSA Approved twist-on wire connectors (not
included) rated to connect your household wiring to 16-gauge
dishwasher wiring.
After hose is connected, remove towel. If needed, see website for animated representation of this step.
Visit www.kitchenaid.com/drain under FAQ tab.
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INSTALLATION
Connect wires black to black and white to white, using UL
WARNING
Electrical Shock Hazard Electrically ground dishwasher. Connect ground wire to green ground connector in
terminal box. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Listed/CSA Approved twist-on wire connectors (not included).
If needed, see website for animated representation of this step. Visit www.kitchenaid.com/electrical under FAQ tab.
Form bare ground wire into a U-shaped hook. Wrap ground wire hook clockwise around ground connector screw and under the washer. Securely tighten ground connector.
NOTE: Twist on UL Listed/CSA Approved wire connector. Gently tug on wires to be sure both are secured.
Tighten strain relief screws to secure cable.
Place wires inside terminal box. Insert tabs on left side of cover. Make sure wires are tucked inside box. Close cover ensuring wires are not pinched. Use ¹⁄₄" hex head socket, nut driver or Torx T20® screwdriver and previously removed screw to secure cover.
®
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Page 53
Secure Dishwasher in Cabinet Opening
door is opened.
not
plastic buttons.
INSTALLATION
Check that dishwasher is still level front-to-back and side-to-side in cabinet opening.
Open dishwasher door, remove lower dish rack, and place towel over pump assembly and lower spray arm of dishwasher. This will keep screws from falling into pump area when you are securing dishwasher to countertop.
Check that top of door does not contact screws, brackets or countertop. If it does, adjust leveling legs.
Open door and check that space between dishwasher cabinet opening and tub is equal on both sides. If spacing is not equal, loosen bracket screws secured and shift tub. Tighten bracket screws.
NOTES:
Do not drop screws into bottom of dishwasher.
If side mounting, you must drill pilot holes in cabinet to avoid
splitting the wood before installing screws. Locate brackets on top of dishwasher and secure dishwasher to countertop with two #10 x ¹⁄₂" Phillips-head screws (included). The dishwasher must be secured to keep it from shifting when
If securing with a side attachment, check that sides of door do rub against the screw heads. If they do, dishwasher must be re-centered. When dishwasher is properly centered, replace
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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INSTALLATION
clockwise
to lock into place. The fasteners slot will be straight up and down
Complete Installation
Option A, Install Access Panel - Plastic Panel
Remove towel from dishwasher. Reinstall the lower dish rack. If needed, see website for animated representation of this step.
Visit www.kitchenaid.com/anchoring under FAQ tab.
Bottom Sound Pad Installation
(on some models)
1. Remove the bottom sound pad from inside the dishwasher and take it out of the plastic bag.
2. Place pad on the floor in front of the dishwasher, making sure lettering is facing up and vinyl pad faces down.
3. Fold up and hold the side panels down. Slowly slide the pad toward the back of the dishwasher as far as it will go, making sure not to push or pull any wires or hoses. (Do not force.) Side panels will open to proper position.
NOTE: If there are pipes or other obstructions coming up through the floor, you will need to cut a slit in the pad to fit around the obstacle.
Place the plastic access panel against the dishwasher leg.
Check that the lower edge of the access panel touches the floor. Adjust if necessary.
4. Fold the front end of the pad up into position. Make sure the vinyl pad is tucked up behind the door and the dishwasher front legs, as shown.
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KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Using a flat-blade screwdriver, turn the fasteners ¹⁄₄ turn
when properly locked.
Page 55
Option B, Install Access Panel - Metal Panel
INSTALLATION
Tighten access panel screws.
Check that grounding clip is attached to the lower panel. Position the lower panel behind the access panel. On some models there is insulation on the access panel that must fall behind the insulation on the lower panel.
Hold the 2 panels together and place them against dishwasher leg. Using a Phillips or ¹⁄₄" screwdriver, reinstall the screws through the holes in the access panel and the slots in the lower panel.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Check that the lower edge of the lower panel contacts the floor. Adjust if necessary.
Plug into a grounded 3 prong outlet. Check that power supply cord does not touch dishwasher motor or lower part of dishwasher tub.
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INSTALLATION
Reconnect Power
Check Operation
Read the Dishwasher User Instructions that came with your
dishwasher.
Check that all parts have been installed and no steps were
skipped. Check that you have all tools used.
Start dishwasher and allow it to complete the shortest wash
cycle. After the first 2 minutes, unlatch door, wait 5 seconds, then open door. Check that there is water in the bottom of the dishwasher tub. Check that dishwasher is working properly.
If the dishwasher is not working properly, disconnect power or unplug dishwasher and see “If Dishwasher Does Not Operate” section.
If Dishwasher Does Not Operate
First try the solutions suggested here to possibly avoid the cost of a service call.
Has the circuit breaker tripped or the house fuse blown?
Is the door closed tightly and latched?
Has the cycle been set correctly to start the dishwasher?
Is the water turned on?
If none of these possible solutions work, please see your Use and Care Guide for service contact information.
Additional Tips
Expect longer wash times. Your new dishwasher will average 2-3 hours per load, but use nearly 40% less energy than older models. Designed with a low wattage, low energy consumption motor, your dishwasher washes longer to ensure exceptional cleaning. Certain models are equipped with an optical water sensor so the first cycle will run longer to calibrate to optical sensor. Selecting certain options could increase cycle time past
3.5 hours. Rinse Aid is necessary for good drying results:
This dishwasher is designed to be used with rinse aid for good drying performance and controlling hard water deposit buildup. Energy efficient dishwashers use less water and energy, so they depend on the water sheeting action of rinse aid for good drying performance.
Start/Resume light may flash: When pressing Start/Resume, you must make sure the door is closed within 3 seconds. If you do not close the door within 3 seconds, the Start/Resume light will flash until you press it again. (You must also do this when adding a dish during the middle of a cycle.)
NOTE: If a braided supply hose is used, replace inlet hose after 5 years to reduce the risk of hose failure. Record hose installation or replacement dates on the hose for future reference.
Notes
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KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Page 57
COMPONENT ACCESS
Section 4: Component Access
This secon provides service parts access, removal, and installaon instrucons for the “KitchenAid Stainless Steel Tall Tub Dishwasher.”
■ Insulaon Blanket
■ Door Latch Strike
■ Door Spring Adjustment
■ Water Inlet & Drain Hose
■ Overll Assembly
■ Accessing Door Components
■ Removing User Interface
■ Removing Latch Assembly
■ Removing Electronic Control Board
■ Removing Dispenser Assembly
■ Spray Arms, Feed Tube, and Manifold
■ Tub Components–Stainless Steel Models
■ Removing the Upper Rack(s)
■ Removing the Lower Spray Arm
■ Removing Filters
■ Removing ProScrub Manifold & Diverter Disk
■ Under the Tub Components
■ Heater
■ Removing Sump Assembly / Drain Pump
■ Removing Opcal Water Indicator
■ Removing Diverter Motor
■ Wash Motor
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COMPONENT ACCESS
Insulation Blanket and Door Latch Strike
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Installing Insulaon Blanket
(Stainless Steel Tub Models Only)
1. Fasten the blanket on the tabs located on the sides of the tub, see gures 1 and 2.
Removing Door Latch Strike
(FID and 2 ½” Console)
1. Open the dishwasher door.
2. Depress the 2 outside bars and pull out the latch, see gures 1, 2 and 3.
Figure 1
Figure 1
Figure 2
4-2 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Figure 2
Figure 3
Page 59
COMPONENT ACCESS
WARNING
Adjustable Door Springs, Wheels, Water Inlet and Drain Hose
Water Inlet and Drain Hose
Drain loop must be higher than drain to prevent siphoning.
Drain Hose Loop
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Door Spring Adjustment
1. Unplug dishwasher or disconnect power.
2. Remove the dishwasher from the installaon.
3. With another person holding the dishwasher to keep it from pping, open and close the door a few mes. IF the door closes or falls open under its own weight, the door tension will need to be adjusted.
4. To adjust the door spring tension, unhook the spring from the rear leg of dishwasher. See gure 1.
5. Using a 5/16” nut driver or hex socket, remove the screw from the tensioner.
6. The screw can be put into one of 3 holes (1, 2, 3) in the front leg of dishwasher, see gure 1. If the door closes by itself, move the tensioner to a lower-numbered hole and replace screw.
7. Reaach door spring to rear leg.
NOTE: Tensioners on both sides of dishwasher should be secured at same holes.
Inlet Hose
Water Inlet
Drain Hose
Figure 1
Water Inlet Components
Figure 1
Figure 2
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COMPONENT ACCESS
Overfill Assembly
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Overll Assembly Components
Float
Accessing Overll Assembly
Figure 2 - Location of Overfill Assembly
1. Unplug or disconnect power.
2. Open right and le side covers. See gure 3.
Housing and standpipe
Switch
Standpipe nut
Flat Gasket
Switch Lever
Left Cover
Figure 3
Locaon of oat switch components. See gure 4.
Float Switch
Switch Lever
Right Cover
Float Stem
Figure 1
4-4 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Figure 4
Page 61
Accessing Door Components
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
COMPONENT ACCESS
3. Remove the outer door panel, see gure 3.
Removing Door Panel
1. Unplug dishwasher or disconnect power.
2. Remove 4 screws (long) across top of door and 8 to 10 screws (short) on the sides, see gures 1 and 2.
Figure 1
Door Components
Vent Assembly
(some models only)
Dispenser
Figure 3
Electronic Control
Figure 2
Figure 4
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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COMPONENT ACCESS
Removing User Interface
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplugdishwasherordisconnectpower.
2. Removetheouterpanelfromthedoor.
3.Removeuserinterfaceassemblyfromdoorpanel.
4. Disconnecttheuserinterfacewiringharness,andonsome models,theLEDstatuslightharness,seegures2and3.
Control Board and User Interface
G
F
B
E
D
I
H
4-6 n
Figure 1
Figure 2
UserInterface
StatusLEDBoard
(ifavailable)
Figure 3
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
A
Figure 4
Control & UI Components
A. Console Assembly
B. Control Clip
C. Box Connector
D. Screw
E. Latch Assembly
F. Electronic Control
G. Connector Brace
H. Status Light
I. 4-Wire Jumper
NOTE: Thisgurerepresents theconguraonforcapacive
touchUIandstatusLEDboard. Connectorconguraonmayvary dependingonmodelandUI.
C
Page 63
Removing Latch Assembly
Figure 4
Figure 5
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug dishwasher or disconnect power.
2. Remove the outer panel from the door.
3. Remove the user interface from the door.
4. To remove latch assembly, insert a small at-blade screwdriver into the clip slots on each side of the latch. Gently push in to release latch clips, see gure 1 and 2.
COMPONENT ACCESS
4. Remove latch assembly from door. See gure 3.
5. Disconnect harness assembly.
Figure 1
Figure 2
Door Latch
Assembly
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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COMPONENT ACCESS
WARNING
Removing Electronic Control Board
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug dishwasher or disconnect power.
2. Remove the outer panel from the door.
3. Disconnect harness(es) from control board.
3. Li up locking tab, see gure 1
4. Slide the electronic control to the le to unhook the tabs on the back of the control from the slots in the door bracket, see gures 2 and 3.
Figure 2
Figure 1
Tab Slots
Figure 3
NOTE: There are two tabs on the back of the control that hook into slots in the door bracket.
4-8 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Page 65
Removing Dispenser Assembly
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Unplug dishwasher or disconnect power.
2. Remove the outer panel from the door.
3. Remove - 6 - ¼” hex head screws securing the dispenser to the door, see gure 1.
4. Disconnect switch wires.
5. Remove dispenser assembly and bracket, see gure 2.
COMPONENT ACCESS
Dispenser
Assembly
Bracket
Inner
Door Panel
Figure 2
Figure 1
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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COMPONENT ACCESS
Spray Arms, Feed Tube, and Manifold
Spray arm
Manifold
Feed tube
Seal
Spray arm
Component Identication
4-10 n
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Page 67
COMPONENT ACCESS
Tub Components – Stainless Steel Models
Feed Tube to Middle and
Upper Spray Arms
Water Inlet
Inset 120VAC Heater
(available on some models)
Lower Filter
ProScrub® Manifold
Lower Spray Arm
Upper Filter
Water Level Float
Tub Component Identication
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COMPONENT ACCESS
the tine holder.
holder.
center of the rack.
®
Light Item Clips
press both rack adjusters and lift the rack until it
®
rails)
Removable Top Rack (for SatinGlide® Max rails)
The removable top rack allows you to wash larger items such as pots, roasters, and cookie sheets in the bottom rack.
IMPORTANT: Remove dishes prior to removing the top rack from the dishwasher.
To remove the rack:
To gain access to the removable tabs on the tracks/rails, pull the upper rack forward about halfway out of the tub.
On one side, press the tab on the track in and pull up the front end of the rack out of the track. Then repeat this step on the other side to completely remove the front end of the rack.
Then remove the back end of the rack, by pulling the back end out with a slightly forward, and then upward motion.
To replace the rack:
Pull the tracks forward about halfway out of the tub.
Along the sides of the racks are round attachment tabs. Align the rack's back end attachment tabs with the cutout in the track. Push down into place.
Pull the tracks completely out, and align the rack's front end attachment tabs with the cutout in the track. Push down into place. You will hear a snap when the front end of the rack is secured into place on each side.
Removable Culinary Tool Rack (3rd level rack)
The removable culinary tool rack (3rd level rack) allows you to wash larger items in the upper rack, or remove both the culinary tool rack and top rack to wash larger times in the lower rack. See Removable Top Rack section.
To remove the rack:
1. To access track stops, pull the
rack forward until it stops and clicks into place.
2. To open track stops, flip the track stop to the outside of the track.
3. After opening both track stops, slide front wheels up and out of the slot in track. Continue to pull rack forward in track and slide the back wheels up and out of the track.
4. Close track stops.
5. Slide rack tracks back into dishwasher.
To replace the rack:
1. Gently pull rack tracks forward in dishwasher until they stop
and click into place.
2. To open track stops, flip the track stop to the outside of the track.
3. Place the back rack rollers on each side of the rack into the track slot and roll the rack back into the tracks.
4. Insert front rack rollers on each side of the rack into the rack slots.
5. Close track stops on both sides of rack and slide rack back into dishwasher.
A. Track stop B. Track
A
B
®
Max rails)
A. Track stop B. Track
A
B
Removing the Upper Rack(s)
Removing The Upper Rack
(for SatinGlide Max rails)
1. Togainaccesstotheremovabletabsonthetracks/rails, pulltheupperrackforwardabouthalfwayoutofthetub.
2. Ononeside,pressthetabonthetrackinandpullupthe frontendoftherackoutofthetrack.Seegures1&2.
3. Thenrepeatthisstepontheothersidetocompletely removethefrontendoftherack.
4. Thenremovethebackendoftherack,bypullingtheback endoutwithaslightlyforward,andthenupwardmoon.
Figure 1
Figure 2
Removing The Upper Rack
(for SatinGlide rails)
1. Togainaccesstothetrackstops,pulltheupperrack forwardabouthalfwayoutofthetub.
2. Toopen,ipthetrackstoptowardtheoutsideofthetub. Aeropeningbothtrackstops,pulltoprackoutofthe rails.Seegure3.
7UDFNVWRSFORVHG 7UDFNVWRSRSHQ
Removing the Culinary Tool Rack
(3rd level rack - available on some models)
1. Toaccesstrackstops,pulltherackforwardunlitstops andclicksintoplace.
2. Toopentrackstops,ipthetrackstoptotheoutsideof thetrack,seegure4
3. Aeropeningbothtrackstops,slidefrontwheelsupand outoftheslotintrack.Connuetopullrackforwardin trackandslidethebackwheelsupandoutofthetrack.
4. Closetrackstops.
5. Slideracktracksbackintodishwasher.
Figure 3
Figure 4
4-12 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Page 69
Removing Lower Spray Arm
To remove the lower spray arm:
COMPONENT ACCESS
1. Lower spray arm nut locaon, see gure 1.
Figure 1
2. Rotate the lower spray arm nut ¼ turn counter clockwise to remove the spray arm, see gure 2.
3. Li o, see gure 3.
Figure 3
Lower Spray Arm Assembly
Water Jets
Figure 2
Nut
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COMPONENT ACCESS
IMPORTANT: When you are using the culinary tool baskets in the down position, the top rack must also be in the lowest position.
Remove the front basket in the down position, when you are using the cup shelves or other tall items in the top rack for more room.
Down position
Removing Filters
To remove the lters:
1. Upper Filter-Push down and turn lter 1/4
turn counterclockwise and li out, see gures 1 and 2.
Figure 1
Filtraon System
Figure 4 - Filtration System
Upper Filter Assembly
Lower Filter
W
N
O
&
D
T
H
U
S
R
U
N
P
K
L
O
C
O
L
N
C
U
K
Figure 2
2. Lower Filter- Li out of sump, see gure 3.
Figure 3
4-14 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Page 71
COMPONENT ACCESS
Removing ProScrub® Manifold and Diverter Disk
To Remove ProScrub® Manifold: (available on some models)
1. Unsnap manifold from distribuon tube.
2. Disconnect the manifold tube from the sump by liing up, see gure 1.
Figure 1
Accessing Diverter Disk (stainless steel tub)
1. Unsnap distribuon tube from tub clips. See gures 1 & 2.
Figure 1
NOTE: Powerful xed jets target water towards pots, pans, or casserole dishes loaded in the back of the dishwasher.
2. Disconnect the feed tube gure 3.
Figure 2
from the diverter housing, see
Figure 3
connued next page . . .
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Page 72
COMPONENT ACCESS
Removing Diverter Disk (continued)
3. Release the lock on the diverter housing, see gure 4.
Figure 4
4. Rotate the housing counterclockwise, see gure 5.
5. Li out the housing, see gure 6.
Figure 6
Figure 5
Diverter Disk
6. The diverter disc aaches to a keyed sha, see gure 7.
Figure 7
4-16 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
connued next page . . .
Page 73
COMPONENT ACCESS
Removing Diverter Disk (continued)
7. Lift off the disc, see figures 8 and 9.
Figure 8
Installing Diverter Housing
1. Align the arrow on the diverter housing to the lower arrow on the sump.
2. Rotate the housing clock wise unl the diverter housing locks in place, see gure 1.
Figure 1
Figure 9
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Page 74
COMPONENT ACCESS
Under the Tub Components
Fill Valve
VS Drain Motor
Diverter Motor
& Switch
Overfill/Float Valve
Junction Box
Heater
OWI / NTC
Adjustable
Wheels
VS Wash
Motor
Figure 1
4-18 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Page 75
Heater
Connection
COMPONENT ACCESS
Heater
Heater
Connection
Figure 1
Heater Components
A. Heater Element Assembly
B. Rubber Washer
C. Heater Element Nut
D. Speed Nut
E. Heater Probe Shield
A
B
E
D
C
Figure 2
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Page 76
COMPONENT ACCESS
WARNING
Removing Sump Assembly & Drain Pump
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
3. Remove the wire harness from the bracket on the side of the sump and move o to the side, see gures 3 and 4.
1. Unplug dishwasher or disconnect power.
2. Release hose clamp and pull o the hose, see gures 1 and 2.
Note: Be prepared to catch the water from the sump area.
Figure 1
Figure 3
Figure 4
4. Unplug the wire harness connected to the drain pump, see gure 5.
Figure 2
4-20 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Figure 5
connued next page . . .
Page 77
Removing Sump Assembly & Drain Pump (continued)
5. Rotate the drain pump 1/4 turn counter clockwise, see gure 6.
Figure 6
6. Remove the drain pump, see gure 7.
COMPONENT ACCESS
Figure 9 - Locked
Figure 7
7. Unlock the three tabs securing the motor and sump assembly to the tub, see gures 8, 9 and 10.
Figure 8 - Tab Locations
Figure 10 - Unlocked
8. Depress the locking tab and push upward on sump to detach from tub, see gure 11.
Figure 11
connued next page . . .
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COMPONENT ACCESS
Removing Sump Assembly & Drain Pump (continued)
9. Tilttheassemblyandliouttoremove,seegures12.
Figure 12
NOTE: Wheninstallingthesumpassembly,alignthetabonthe assemblywiththeslotinthetub,seegures13and14.
11. Unplugthedivertermotorharness,seegure16.
Figure 16
12. UnplugtheOWI/NTCharness,seegure17.
Figure 13
Figure 14
10. Unplugthediverterposionswitchharness,seegure15.
Figure 17
13. Unplugthewashmotorharness,seegure18.
Figure 15
4-22 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Figure 18
Page 79
Removing Optical Water Indicator
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Opcal water indicator–exterior view, see gure 1.
COMPONENT ACCESS
1. Rotate opcal water indicator counter-clockwise 1/4 turn, see gure 3.
Figure 3
2. Pull out to remove, see gure 4.
Figure 1
Opcal water indicator in sump area, see gure 2.
Figure 2
Figure 4
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Page 80
COMPONENT ACCESS
WARNING
Removing Diverter Motor
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
To remove the Diverter Motor:
1. Unplug dishwasher or disconnect power.
2. Remove 2 Torx screws, see gure 1.
3. Li out, see gure 2.
Remove 2 #10 Torx screws
Figure 1
Note: The diverter disc is keyed onto the motor sha. The diverter motor can be removed with out removing the diverter disc rst but to install the diverter motor, the diverter housing
must be removed to align the diverter disc to the motor sha.
Motor and Sump Assembly
Grommet
Figure 2
Isolator
Hose Assembly
(includes 2 clamps)
Wash Motor
4-24 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Latch &
Screw (3)
Sump and Seal
Page 81
Wash Motor Replacement
Steps for Removing Old Wash Motor
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Use a pair of diagonal pliers to cut o the hose clamps, see gures 1 and 2.
COMPONENT ACCESS
2. Remove old clamps, see gure 3.
Figure 1
Figure 3
Figure 2
connued next page . . .
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COMPONENT ACCESS
Steps for Removing Old Wash Motor (continued)
3. Remove motor from seal, see gure 4. 5. Remove seal, see gure 6.
4
Figure 4
4. Pry up on old seal, see gure 5.
6
Figure 6
Figure 5
4-26 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
5
Page 83
Steps for Installing New Wash Motor
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
1. Install new Seal, see gure 1
COMPONENT ACCESS
3. Seat new seal, see gure 3.
Figure 1
2. Install motor, see gure 2.
Figure 3
4. Seal installed correctly, see gure 4.
Figure 2
Figure 4
connued next page . . .
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COMPONENT ACCESS
Steps for Installing New Wash Motor (continued)
5. Wash motor hose and clamps, see gure 5.
5
Figure 5
6. Install clamps with screws toward boom, see gure 6.
7. Align tabs and ghten clamps, see gures 7 and 8.
7
Figure 7
Figure 6
6
8
Figure 8
8. Install motor and pump assembly. Fill sump with water and check for leaks.
4-28 n
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Page 85
DIAGNOSTICS & TROUBLESHOOTING
Section 5: Diagnostics &
Troubleshooting
This secon provides diagnosc, fault codes, and troubleshoong informaon for the “KitchenAid Stainless Steel Tall Tub Dishwasher.”
■ Safety First
■ Wash Cycles
■ Service Diagnosc Cycle
■ Service Diagnosc Cycle Notes
■ Diagnosc Guide
■ Service Diagnoscs with Error Codes
■ Service Error Codes
■ Troubleshoong Guide
■ Notes
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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DIAGNOSTICS & TROUBLESHOOTING
WARNING
For Service Technician Use Only
DANGER
Electrical Shock Hazard
Only authorized technicians should perform diagnostic voltage measurements.
After performing voltage measurements, disconnect power before servicing.
Failure to follow these instructions can result in death or electrical shock.
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Electrical Shock Hazard
Voltage Measurement Safety Information
When performing live voltage measurements, you must do the following:
n Verifythecontrolsareintheoffpositionsothattheappliancedoesnotstartwhenenergized.
n Allowenoughspacetoperformthevoltagemeasurementswithoutobstructions.
n Keepotherpeopleasafedistanceawayfromtheappliancetopreventpotentialinjury.
n Alwaysusethepropertestingequipment.
n Aftervoltagemeasurements,alwaysdisconnectpowerbeforeservicing.
IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics ESD problems are present everywhere. Most people begin to feel an ESD discharge at approximately 3000V. It takes as little as 10V to destroy, damage, or weaken the main control assembly. The new main control assembly may appear to work well after repair is nished, but a malfunction may occur at a later date due to ESD stress.
n Use an anti-static wrist strap. Connect wrist strap to green ground connection point or unpainted
metal in the appliance
n Touch your nger repeatedly to a green ground connection point or unpainted metal in the
appliance.
n Before removing the part from its package, touch the anti-static bag to a green ground
connection point or unpainted metal in the appliance.
n Avoid touching electronic parts or terminal contacts; handle electronic control assembly by
edges only.
n When repackaging main control assembly in anti-static bag, observe above instructions.
IMPORTANT SAFETY NOTICE — “For Technicians only”
This service data sheet is intended for use by persons having electrical, electronic, and mechanical experience and knowledge at a level generally considered acceptable in the appliance repair trade. Any attempt to repair a major appliance may result in personal injury and property damage. The manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any kind arising from the use of this data sheet.
5-2 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
-OR-
Page 87
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Wash Cycles
Normal Cycle (NOTE: Each sequence box contains multiple intervals.)
DRAIN 0 MIN,
0:40 MAX
FILL
0:55
WASH
6:50
DETER-
GENT
DISPENSE
WASH
2:30
THERMAL
HOLD (1,2)
41°C (105°f)
OR 40:00
WASH 20:00-
25:00
DRAIN
SEQUENCE
2:06 (4)
FILL
0:18
WASH
1:47
DRAIN
SEQUENCE
0:57
FILL
0:43
WASH
5:06
DRAIN
SEQUENCE
1:25
FILL
0:51
HEATED
WASH (2)
15:00
THERMAL
HOLD (1,2)
137-140°F
(58.5-60°C)
OR 45:00
RINSE AID DISPENSE
WASH
2:00
RINSE AID DISPENSE
HEATED
WASH
3:00
One Hour Wash (NOTE: Each sequence box contains multiple intervals.)
DRAIN
0 MIN,
0:40 MAX
FILL
0:47
FILL
1:14
HEATED
WASH
6:36 (2)
HEATED
WASH
3:00 (2)
DRAIN
SEQUENCE
1:34 (4)
DRAIN
SEQUENCE
2:06 (4)
FILL
1:06
FILL 1:06
HEATED
WASH
12:20
(2)
HEATED
WASH
3:00 (2)
RINSE
AID
DISPENSE
DRAIN
SEQUENCE
1:34 (4)
WASH
2:00
FILL
1:14
RINSE
AID
DISPENSE
DETERGENT
DISPENSE
WASH
2:30
Pots & Pans Cycle (NOTE: Each sequence box contains multiple intervals.)
DRAIN
0 MIN,
0:40 MAX
DETERGENT
DISPENSE
FILL
1:03
WASH
2:30
WASH
3:40
THERMAL
HOLD
54°C (130°F)
OR 60:00
DRAIN
SEQUENCE
2:06 (4)
WASH
55:00
Cycle repeats sequence once WASH
FILL
0:15
DRAIN
SEQUENCE
2:06 (4)
WASH
SEQUENCE
0:54-1:39
FILL 0:15
DRAIN
SEQUENCE
0:34 (4)
WASH
SEQUENCE
0:54-1:39
FILL
0:59
DRAIN
SEQUENCE
0:34
DRAIN
SEQUENCE
0:40 (4)
HEATED
WASH
16:00 (2)
DRAIN
SEQUENCE
0:40 (4)
3:40
FILL
0:59
PAUSE
6:00
DRAIN
SEQUENCE
2:06 (4)
PAUSE
6:00 (3)
DRAIN
SEQUENCE
1:44
Cycle repeats sequence...
WASH
6:00
DRY (2,3)
SMART DRY
35:00
HEATED DRY
42:30
FILL 0:22
DRY (2,3)
SMART DRY
17:30
HEATED DRY
25.30
0:59
DRAIN
SEQUENCE
2:06 (4)
WASH
0:30
FILL
...once HEATED
FILL 0:59
WASH
15:00
THERMAL
HOLD
60°C (140°F)
OR 45:00
1: THERMAL HOLD = HEATED WASH UNTIL TEMPERATURE REACHED OR MAXIMUM TIME 2: HEATER NOT ON FOR ENTIRE DRY TIME 3: IF HEATED DRY SELECTED 4: SENSED DRAIN = DRAINS UNTIL WATER IS REMOVED FROM TUB OR MAXIMUM TIME
NOTES: - Cycles shown depict typical low soil version.
- Cycles will vary based on sensor inputs and opons selected.
- All washers alternate spray arms and vary motor speed.
- To invoke rapid advance mode, press HI TEMP - HEATED DRY - HI TEMP - HEATED DRY with door open or closed aer starng cycle.
- Press START/RESUME to advance cycle interval.
RINSE AID DISPENSE
WASH
2:00
RINSE AID DISPENSE
HEATED
WASH
4:30 (2)
DRAIN
SEQUENCE
0:40 (4)
PAUSE
6:00
DRY (2,3)
SMART DRY 42:00
HEATED DRY 42:30
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DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Service Diagnosc Cycle
5-4 n
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
Service Diagnostic Notes
See Service Diagnostic Cycle Notes on following page.
Page 89
For Service Technician Use Only
Service Diagnosc Cycle Notes
DIAGNOSTICS & TROUBLESHOOTING
1. To invoke the diagnoscs cycle, perform the following key presses while in standby.
Press any 3 keys in the sequence 1-2-3, 1-2-3, 1-2-3
with no more than 1 second between key presses.
The Service Diagnosc Cycle will start when the door
is closed.
To rapid advance 1 interval at a me, press the START/
RESUME key. Rapid Advancing may skip sensor checks as some checks require two complete intervals. NOTE: While in the Diagnosc cycle, the START/ RESUME feature is turned o (i.e., auto resume aer door interrupts) START/RESUME key serves as interval advance key.
Invoking Service Diagnoscs clears all status and last
ran informaon from memory and restores defaults. It also forces the next cycle to be a sensor calibraon cycle.
Last Ran Cycle and Opons returned to default
(Normal Cycle with Heated Dry Opon).
Last Ran Delay returns to lowest delay increment.
Calibraon Cycle may force an extra rinse to occur
prior to nal rinse (to assure clear water), then calibrates the OWI and the Fill amount during the nal rinse.
Operang state returns to standby upon compleng
or terminang the service diagnoscs cycle.
2. Tun on all LED’s immediately upon receiving the entry sequence (even if door is open) and throughout this rst interval as a display test.
3. Diverter will be on connuously in Interval 14. In all other diverter intervals, diverter will only be on unl it reaches the intended posion for that interval.
4. Press HI TEMP key in this interval to clear customer error history.
5. Thermistor (Temperature Sensor) checks — turn Clean LED on if thermistor is in its normal temperature range (32° F to 167° F); turn Sanized LED on if Fill temperature is above 85° F.
6. O.W.I. (Opcal Soil Sensor/Opcal Water Indicator) checks
OWI Sensor for the presence of water during the 5
second pause in Interval 16 and turns on the Clean LED in Interval 15 if water detected.
OWI Sensor for presence of bulk soil during Pause
Interval 13 and turns on the Clean LED in Interval 12 if bulk soil detected.
Drain unl OWI sensor sees the presence of air or a
maximum of 1:52 during Intervals 5 and turns on the Clean LED in Interval 4 if air detected.
7. DC fan motor is on during upper rack washing intervals.
8. Turn o all LED’s during pause prior to displaying error codes.
9. Pause to allow for cold rst Fill detecon.
10. Lower Spray Arm (LSA) models idened by nger-shaped sensor in tub, protruding from boom le side of sump. Check for LSA motor and sensor during Interval 10 per detail below or look for error code (F9E4) at end of service cycle.
Interval 10 (4 Min. Lower Wash) Diagnostic Details:
NOTE: Lower Spray Arm (LSA) motor and sensor status
indicaon given during 3rd and 4th minute of Interval 10.
(Only available on certain models.)
Minute 1: LSA Rotates CCW Minute 2: LSA Rotates CW Minute 3: LSA Rotates CCW
¾ Clean LED lit to indicate LSA motor status good.
Minute 4: LSA Rotates CW
¾ Clean LED lit to indicate LSA sensor status good.
NOTE: Inoperable LSA motor will also cause LSA sensor to indicate bad status (F9E4). See error code table to diagnose. Interval 3: LSA moves to home posion aer drain completes. Home posion = LSA roughly 5 clockwise from 12 O’clock.
Diagnosc Guide
Before servicing, check the following:
■ If applicable, make sure there is power at the wall outlet.
■ Has a household fuse blown or circuit breaker tripped?
■ Is the water supply turned on?
■ Are the drain hoses unobstructed?
■ All tests/checks should be made with a VOM (volt- ohm-milliammeter) or DVM (digital-voltmeter) having a sensivity of 20,000 Ω per volt DC or greater.
■ Resistance checks must be made with dishwasher unplugged or power disconnected.
IMPORTANT: Avoid using large diameter probes when checking harness connectors as the probes may damage the connectors upon inseron.
■ Check all harnesses and connecons before replacing components. Look for connectors not fully seated, broken or loose wires and terminals, pin inseron, or wires not pressed into connectors far enough to engage metal barbs.
■ A potenal cause of a control not funconing is corrosion or contaminaon on connecons. Use an ohmmeter to check for connuity across suspected connecons.
KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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Page 90
DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Service Diagnoscs With Error Codes
Entry Sequence:
To invoke the diagnoscs cycle, perform the following key presses while in standby. Press any 3 keys in the sequence 1-2-3, 1-2­3, 1-2-3 with no more than 1 second between key presses. NOTE: Some models have replaced the “Clean” LED with “Complete.”
5-6 n
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Page 91
For Service Technician Use Only
Service Error Codes #1
FUNCTION CODE
1 - CONTROL 1-PILOT
2-USER INTERFACE 1-STUCK
3-THERMISTOR/
OWI
PROBLEM
CAUSES WHAT TO CHECK
CODE
CONTROL DETECTED K400 PILOT RELAY STUCK
STUCK ON
2-CONTROL
SOFTWARE
ISSUE
KEY
2-NO
RESPONSE
FROM UI
1-OPEN - OPEN CONNECTION OR COMPONENT IN
2-SHORTED - INCOMING WATER TEMPERATURE ABOVE
CLOSED.
DAMAGED OR CORRUPTED MEMORY ON CONTROL BOARD; INCOMPATIBLE SOFTWARE COMPONENTS INSIDE MICRO.
CONTROL DETECTED STUCK KEY(S) IN KEYPAD OR KEYPAD CONNECTION.
NOTE: CONTROL ONLY ALERTS CUSTOMER IF START/RESUME OR CANCEL KEY IS STUCK. IF ANY OTHER KEYS ARE STUCK, THE STUCK KEY(S) WILL BE IGNORED AND AN ERROR RECORDED TO SERVICE HISTORY, BUT NO ALERT TO CUSTOMER.
USER INTERFACE CAN NOT COMMUNICATE WITH MAIN CONTROL. LOOSE USER INTERFACE CONNECTION.
WRONG CONTROL INSTALLED VERIFY CORRECT CONTROL IS INSTALLED. CONTROL SHOULD HAVE
TEMPERATURE SENSING CIRCUIT.
- OPEN OR FAULTY TEMPERATURE SENSOR
- FAULTY TEMPERATURE SENSOR INPUT ON CONTROL.
167F(75 C)
- SHORTED CONNECTION OR COMPONENT IN TEMPERATURE SENSING CIRCUIT.
- SHORTED OR FAULTY TEMPERATURE SENSOR.
- FAULTY TEMPERATURE SENSOR INPUT ON CONTROL.
DIAGNOSTICS & TROUBLESHOOTING
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK ALL LOADS ON K400 PILOT RELAY FOR SHORTS.
3. REPLACE CONTROL AND ALL SHORTED COMPONENTS.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. REPLACE CONTROL BOARD.
CHECK RESPONSIVENESS OF EACH KEY.
(1) IF SOME KEYS DO NOT RESPOND, THEN:
- UNPLUG DISHWASHER OR DISCONNECT POWER.
- DISASSEMBLE DOOR AND DISCONNECT KEYPAD CONNECTION FROM CONTROL OR LCD DISPLAY MODULE.
- VERIFY ALL OTHER CONNECTIONS TO CONTROL ARE MADE.
- RE-ASSEMBLE DOOR BUT DO NOT CLOSE DOOR.
- PLUG IN DISHWASHER OR RECONNECT POWER
- WAIT AT LEAST 7 SECONDS FOR CONTROL TO POWER UP COMPLETELY.
- CLOSE DISHWASHER DOOR & MONITOR CONTROL RESPONSE:
(A) IF CONTROL IS OK (NO LONGER SEES STUCK KEYS WITH
KEYPAD UNPLUGGED), IT WILL RESPOND BY TURNING ON THE DRAIN MOTOR FOR 2 MINUTES. REPLACE KEYPAD AND CONSOLE.
(B) IF CONTROL IS NOT OK (STILL SEES STUCK KEYS WITH
KEYPAD UNPLUGGED), IT WILL NOT TURN ON DRAIN MOTOR. WAIT FOR AT LEAST 10 SECONDS. IF STILL NO DRAIN RESPONSE, THEN REPLACE CONTROL OR LCD DISPLAY MODULE (WHICHEVER ONE THE KEYPAD WAS CONNECTED TO).
(2) IF KEYS APPEAR OR INTERMITTENT, AND KEYPAD IS
CAPACITIVE TOUCH TYPE, THEN:
(A) VERIFY TUB BRACKETS ARE SCREWED TO UNDERSIDE OF
COUNTERTOP AND NOT HANGING OVER KEYS (IF SCREW HEADS TOO CLOSE, RELOCATE SCREW TO ALTERNATE HOLE).
(B) CHECK FOR EVIDENCE OF MOISTURE OR DEBRIS ON THE
SURFACE OF THE KEYS; IF EVIDENT, CLEAN AND INSTRUCT CUSTOMER ABOUT KEEPING SURFACE CLEAN. CHECK ERROR CODE HISTORY FOR VENT ERROR 10-2 AND/OR FAN ERROR 10-3 AS POTENTIAL CAUSE OF CONDENSATION ON USER INTERFACE.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK CONNECTIONS BETWEEN LCD DISPLAY MODULE AND P1C CONNECTOR ON THE CONTROL:
IF CONNECTION(S) LOOSE, THEN RE-CONNECT.
3. CHECK FOR 5VDC FROM P1C-2 TO P1C-4. IF NO VOLTAGE AT CONTROL, REMOVE POWER AND REPLACE MAIN CONTROL BOARD
NO CONNECTOR PRESENT AT P1A. IF WRONG DISCONNECT POWER AND REPLACE CONTROL.
1. CHECK OPERATION OF TEMPERATURE SENSOR IN SERVICE DIAGNOSTICS CYCLE.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. CHECK ALL COMPONENTS AND CONNECTIONS IN THE TEMPERATURE SENSING CIRCUIT WITH METER, FIX/REPLACE OPEN CONNECTION / PART.
1. CHECK INCOMING WATER TEMPERATURE.
2. CHECK OPERATION OF TEMPERATURE SENSOR IN SERVICE DIAGNOSTICS CYCLE.
3. UNPLUG DISHWASHER OR DISCONNECT POWER.
4. CHECK ALL COMPONENTS AND CONNECTIONS IN THE TEMPERATURE SENSING CIRCUIT WITH METER, FIX/REPLACE SHORTED WIRES / PART. (SEE OWI SENSOR STRIP CIRCUIT)
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DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Service Error Codes #2
FUNCTION CODE
3-THERMISTOR/
OWI
4-WASH MOTOR 4-MOTOR
5-DOOR SWITCH
6-INLET WATER
PROBLEM CODE
3-FAILED
CALIBRATION
FAILURE
1-DOOR
STUCK
OPEN
2-DOOR
STUCK
CLOSED
1-LOW/NO
WATER
(MECHANICAL
PROBLEM)
CAUSES WHAT TO CHECK
OWI FAILURE 1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. REMOVE OWI AND CHECK LENS SURFACE. LENS SHOULD BE CLEAR AND SURFACE SHOULD BE FREE OF DEBRIS AND SCRATCHES. CLEAN LENS OR REPLACE OWI AS NEEDED.
3. CHECK ALL CONNECTIONS IN SOIL SENSING CIRCUIT WITH METER, FIX/REPLACE BAD CONNECTION / PART.
NOTE: RUN DIAGNOSTICS CYCLE AFTER INSTALLING NEW OWI TO FORCE CALIBRATION ON NEXT REGULAR WASH CYCLE.
DRAIN HOSE CHECK VALVE NOT SEALING. DIRTY WATER BACKS INTO DISHWASHER AFTER DRAINING.
1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION.
2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP (INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF COUNTERTOP IF POSSIBLE).
LOOSE CONNECTION IN WASH MOTOR CIRCUIT AND/OR OPEN WASH MOTOR.
MOTOR FUSE ON CONTROL OPEN. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT
FAULTY WASH MOTOR DRIVE CIRCUIT ON THE CONTROL.
FAULTY WASH MOTOR
DOOR WAS NOT LATCHED WITHIN 3 SECONDS OF PRESSING THE START / RESUME KEY.
LOOSE CONNECTION IN DOOR SWITCH CIRCUIT AND/OR DOOR SWITCH CONTACTS STUCK OPEN AND / OR DOOR SWITCH NOT MAKING CONTACT:
- FAULTY OR SLOPPY DOOR LATCH ASSEMBLY (WHICH CAN BE AGGRAVATED BY HIGH DOOR CLOSURE FORCE KEEPING STRIKE PLATE FROM FULLY SEATING).
- FAULTY DOOR SWITCH (HIGH RESISTANCE).
FAULTY CONTROL 1. WITH DOOR OPEN, VERIFY 13 VDC PRESENT ACROSS P9-5 AND
CONTROL PROGRAMMED TO NOT START IF IT SUSPECTS THE DOOR SWITCH IS STUCK CLOSED. CONTROL LOOKS FOR THE DOOR SWITCH TO OPEN BETWEEN CYCLES.
- CUSTOMER DIDN’T OPEN THE DOOR BETWEEN CYCLES OR DOOR SWITCH CONTACTS STUCK CLOSED.
NO WATER TO DISHWASHER. VERIFY WATER SUPPLY IS TURNED ON AND SUPPLY LINE ADEQUATE.
BOWLS OR POTS LOADED OR FLIPPED UPSIDE DOWN AND CAPTURED WASH WATER.
DRAIN LOOP DETACHED FROM TUB AND/OR IMPROPER DRAIN CONNECTION.
WATER LEAKING FROM DISHWASHER CHECK FOR LEAKS UNDER DISHWASHER.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK ALL CONNECTIONS IN WASH MOTOR CIRCUIT WITH METER, FIX/REPLACE OPEN CONNECTION / PART.
TO METER CHECK DIAGRAM).
INSTRUCT CUSTOMER. REFER TO USE & CARE GUIDE.
1. CHECK STRIKE PLATE AND DOOR CLOSURE FORCE. VERIFY DOOR SEAL IS SEATED PROPERLY. CHECK FOR INTERFERENCE BETWEEN DISH RACKS AND DOOR. TRY BENDING STRIKE PLATE DOWN FOR BETTER ENGAGEMENT.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. CHECK DOOR SWITCH CONTACTS AND ALL CONNECTIONS IN THE DOOR SWITCH CIRCUIT WITH METER, WHILE OPENING AND CLOSING THE DOOR LATCH.
- IF HIGH RESISTANCE WITH DOOR CLOSED, CHECK / FIX LOOSE
CONNECTIONS.
4. MEASURE RESISTANCE OF DOOR SWITCH CONTACTS WHILE CHECKING MECHANICAL OPERATION OF LATCH ASSEMBLY. CHECK FOR BROKEN PLASTIC PIECES ON LATCH ASSEMBLY. REPLACE LATCH IF FAULTY.
P9-6.
2. IF NO VOLTAGE PRESENT, UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
1. OPEN AND CLOSE DOOR AND THEN PRESS START/RESUME KEY. IF WORKS NOW, INSTRUCT CUSTOMER TO OPEN DOOR BETWEEN CYCLES.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. MEASURE RESISTANCE OF DOOR SWITCH CONTACTS WHILE CHECKING MECHANICAL OPERATION OF LATCH ASSEMBLY.
INSTRUCT CUSTOMER ON LOADING. REFER TO USE AND CARE GUIDE.
CHECK FOR WATER SIPHONING OUT OF UNIT:
1. ALLOW DISHWASHER TO COMPLETE NORMAL FILL.
2. DRAIN FOR 5-10 SECONDS BY PRESSING CANCEL/DRAIN.
3. OPEN DOOR AND CONFIRM WATER DOES NOT SIPHON OUT OF UNIT. IF IT DOES, CONFIRM DRAIN LOOP IS ATTACHED TO SIDE OF DISHWASHER AND DRAIN HOSE IS CONNECTED TO A DRAIN AT LEAST 50.8 CM (20 INCHES) OFF THE FLOOR.
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Service Error Codes #3
FUNCTION CODE
6-INLET
WATER
PROBLEM CODE
1-LOW/NO
WATER
(MECHANICAL
PROBLEM)
2-FILL
VALVE
ELECTRICAL
PROBLEM
3-SUDS/AIR
IN PUMP
4-FLOAT
SWITCH
OPEN
CAUSES WHAT TO CHECK
FILL VALVE OR WATER LINE PLUGGED WITH DEBRIS.
OVERFILL SWITCH STUCK IN “OVERFILL” POSITION AND/OR DISHWASHER NOT LEVEL.
FILL VALVE ELECTRICAL PROBLEM. CHECK OTHER ERROR CODES TO SEE IF 6-2 ALSO OCCURRED. SEE
LOOSE CONNECTION IN FILL VALVE CIRCUIT AND/OR OPEN FILL VALVE SOLENOID.
OPEN FUSE ON CONTROL TO FILL VALVE. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT
FAULTY FILL VALVE DRIVE CIRCUIT ON THE CONTROL.
TOO MANY SUDS. 1. ALLOW UNIT TO FILL AND WASH FOR 1 MINUTE. OPEN DOOR
BOWLS OR POTS LOADED OR FLIPPED UPSIDE DOWN AND CAPTURED WASH WATER.
WATER LEAKING FROM DISHWASHER. CHECK FOR LEAKS UNDER DISHWASHER.
DIVERTER DISK IN SUMP IS MISSING. REMOVE LOWER SPRAY ARM, TURBO ZONE ASSEMBLY, REAR
OVERFILL SWITCH STUCK IN “OVERFILL” (OPEN) POSITION AND/OR DISHWASHER NOT LEVEL.
DRAIN HOSE CHECK VALVE NOT SEALING. WATER BACKS INTO DISHWASHER AFTER DRAINING AND ELEVATES
FILL VALVE TRIAC ON CONTROL SHORTED. IF STILL FILLING WHILE DOOR IS OPEN, FILL VALVE IS MECHANICALLY
FILL VALVE MECHANICALLY STUCK OPEN. CONFIRM DISHWASHER FILLS WHILE DOOR IS OPEN. IF YES, THEN
TOO MANY SUDS. 1. ALLOW UNIT TO FILL AND WASH FOR 1 MINUTE. OPEN DOOR
OPEN FUSE TO FILL VALVE AND OTHER TRIAC LOADS.
DIAGNOSTICS & TROUBLESHOOTING
TURN OFF WATER SUPPLY TO DISHWASHER DISCONNECT WATER, LINE TO INLET VALVE AND INSPECT/CLEAN THE INLET SCREEN OF FILL VALVE AND RECONNECT WATER.
CHECK OTHER ERROR CODES TO SEE IF 6-4 ALSO OCCURRED. SEE 6 - 4 ERROR CODE BELOW.
6 - 2 ERROR CODE BELOW.
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF FILL VALVE SOLENOID AND ALL CONNECTIONS IN THE FILL CIRCUIT WITH METER. FIX / REPLACE OPEN CONNECTION / PART.
TO METER CHECK DIAGRAM).
UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
AND CHECK FOR EXCESSIVE SUDSING.
2. CONFIRM USING PROPER DISHWASHER DETERGENT, NOT HAND DETERGENT.
3. CHECK FOR EXCESSIVE RINSE AID LEAKAGE.
INSTRUCT CUSTOMER ON LOADING. REFER TO USE AND CARE MANUAL.
FEEDTUBE AND OUTLET COVER AND VERIFY WHETHER THE RED DIVERTER DISK IS INSTALLED.
REMOVE ANY ITEMS STUCK UNDER FLOAT. VERIFY THAT THE FLOAT MOVES FREELY AND YOU HEAR THE “CLICK” OF THE SWITCH CONTACTS. CHECK LEVELNESS OF THE DISHWASHER. MEASURE SWITCH RESISTANCE (SEE FILL CIRCUIT DIAGRAM).
WATER LEVEL.
1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION.
2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP (INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF COUNTERTOP IF POSSIBLE).
STUCK OPEN (SEE BELOW). IF NO FILL WITH DOOR OPEN, CHECK OPERATION IN SERVICE DIAGNOSTICS TEST CYCLE. ADVANCE SERVICE CYCLE UNTIL DETERGENT DISPENSER OPENS. FILL VALVE SHOULD BE OFF. LISTEN TO SEE IF DISHWASHER STILL FILLING. IF STILL FILLING, THEN UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
UNPLUG DISHWASHER OR DISCONNECT POWER, TURN OFF WATER TO DISHWASHER, REPLACE FILL VALVE. AND TURN WATER BACK ON.
AND CHECK FOR EXCESSIVE SUDSING.
2. INSTRUCT CUSTOMER IF USING IMPROPER DISHWASHER DETERGENT (HAND DETERGENT).
3. DISCONNECT POWER & REPLACE DISPENSER IF SEE EXCESSIVE RINSE AID LEAKAGE.
REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT TO METER CHECK DIAGRAM).
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DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Service Error Codes #4
FUNCTION CODE
6-INLET
WATER
7-HEATING 1-NO
8-DRAINING 1-SLOW
9-DIVERTER 1-DIVERTER
PROBLEM CODE
6-COOL WATER
HEAT
2-HEATER
STUCK ON
DRAIN
4-DRAIN MOTOR
ELECTRICAL
PROBLEM
CAN’T
FIND
POSITION
2-DIVERTER
STUCK ON
CAUSES WHAT TO CHECK
INCOMING WATER UNDER 18 C/65°F. 1. BE SURE DISHWASHER IS CONNECTED TO THE HOT WATER
CONTROL PROGRAMMED TO DISABLE HEATER, BUT CONTINUE RUNNING CYCLES, IF IT DETECTS A WATER HEATING PROBLEM.
HEATER CIRCUIT PROBLEM:
- OPEN IN HEATER.
- OPEN CONNECTION OR COMPONENT IN HEATER CIRCUIT.
FAULTY HEATER DRIVE CIRCUIT ON THE CONTROL.
FAULTY HEATER DRIVE CIRCUIT ON THE CONTROL.
OBSTRUCTED DRAIN HOSE OR PATH 1. UNPLUG DISHWASHER OR DISCONNECT POWER.
DRAIN PUMP IMPELLER FRACTURED OR DAMAGED
LOOSE CONNECTION IN DRAIN MOTOR CIRCUIT AND/OR OPEN DRAIN MOTOR WINDING.
OPEN FUSE ON CONTROL TO DRAIN MOTOR. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 NEXT
FAULTY DRAIN MOTOR DRIVE CIRCUIT ON THE CONTROL.
FAULTY DRAIN MOTOR
CORRODED OR LOOSE CONNECTION IN DIVERTER SENSOR / MOTOR CIRCUIT.
MECHANICAL BINDING OF DIVERTER SHAFT / DISC.
OPEN FUSE ON CONTROL TO DIVERTER MOTOR. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT
FAULTY DIVERTER MOTOR DRIVE CIRCUIT ON THE CONTROL.
FAULTY DIVERTER DRIVE CIRCUIT ON THE CONTROL.
SUPPLY.
2. CONFIRM TEMPERATURE AT SINK (RECOMMENDED 49°C/120°F). INSTRUCT CUSTOMER TO RUN WATER AT SINK BEFORE RUNNING DISHWASHER.
3. UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK ALL CONNECTIONS AND MEASURE RESISTANCE IN “TEMPERATURE SENSING CIRCUIT”. REPLACE OWI IF RESISTANCE HIGH.
RUNNING DIAGNOSTICS CLEARS THE CONTROL AND ALLOWS THE HEATER TO TURN ON AGAIN, BUT MUST ALSO CORRECT THE WATER HEATING PROBLEM OR THE CONTROL WILL DISABLE THE HEATER AGAIN. SEE HEATER CIRCUIT PROBLEM BELOW.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. MEASURE RESISTANCE OF HEATER AND ALL COMPONENTS AND CONNECTIONS IN WATER HEATING CIRCUIT/ HEAT DRY CIRCUIT. FIX / REPLACE OPEN CONNECTION / PART.
UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
1. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
2. INSPECT HEATER AND CONNECTIONS FOR OVERHEATING / SHORTING. IF EVIDENCE OF OVERHEATING OR SHORTS EXISTS, REPLACE.
2. CHECK FOR BLOCKAGES FROM SUMP CHECK VALVE TO CUSTOMER’S PLUMBING. POTENTIAL ITEMS, PLUGGED GARBAGE DISPOSER OR PLUG NOT KNOCKED OUT, DRAIN LOOP CHECK VALVE STUCK, AND/OR PLUGGED HOSES.
UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE DRAIN PUMP.
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF DRAIN MOTOR WINDING AND ALL CONNECTIONS IN THE DRAIN CIRCUIT. FIX / REPLACE OPEN CONNECTION / PART.
TO METER CHECK DIAGRAM).
1. CHECK OPERATION IN SERVICE DIAGNOSTICS CYCLE. LISTEN FOR CAM CLICKING AS IT ROTATES OR INSPECT SHAFT WITH MIRROR TO SEE IF ROTATING DURING DIVERTER INTERVAL. IF ROTATING, THEN LIKELY THE SENSOR CIRCUIT.
2. UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK CONNECTIONS / PARTS IN DIVERTER SENSOR AND MOTOR CIRCUIT WITH METER. FIX / REPLACE CONNECTIONS / PARTS.
3. INSPECT DIVERTER SENSOR FOR EVIDENCE OF WATER OR CONTAMINANTS; IF YES, REPLACE.
CHECK OPERATION OF DIVERTER MOTOR DURING DIAGNOSTICS. INSPECT DIVERTER SHAFT WITH MIRROR IF MOTOR APPEARS TO BE ON (HUMS, VIBRATES) BUT SEE LIMITED ROTATION, THEN REPLACE DIVERTER AND SEAL.
TO METER CHECK DIAGRAM).
1. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
2. INSPECT DIVERTER MOTOR AND CONNECTIONS FOR OVERHEATING / SHORTING. IF EVIDENCE OF OVERHEATING / SHORTING EXISTS, REPLACE.
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Service Error Codes #5
FUNCTION CODE
9-DIVERTER 3-DIVERTER
PROBLEM CODE
DISC
MISSING
4-LOWER
SPRAY ARM
ERROR
CAUSES WHAT TO CHECK
CONTROL DETECTED DIVERTER DISK IN SUMP IS MISSING.
MECHANICAL BINDING OR BLOCKING OF SPRAY ARM.
CORRODED OR LOOSE CONNECTION IN SPRAY ARM SENSOR/MOTOR CIRCUIT.
OPEN FUSE ON CONTROL TO SPRAY ARM MOTOR.
FAULTY SPRAY ARM DRIVE CIRCUIT ON THE CONTROL.
DIAGNOSTICS & TROUBLESHOOTING
REMOVE LOWER SPRAY ARM, TURBO ZONE ASSEMBLY, REAR FEED TUBE AND OUTLET COVER AND VERIFY THE ROUND DIVERTER DISK IS INSTALLED.
1. CHECK FOR AND REMOVE ANY BLOCKAGE OF LOWER SPRAY ARM (UTENSILS, POT HANDLES).
2. RUN THE SERVICE DIAGNOSTIC CYCLE AND CHECK FOR THE LSA OPERATION/FAULT DETECTION (NOTE 10). IF FAILURE STILL EXISTS THEN:
3. DISCONNECT POWER FROM THE UNIT AND CHECK WIRING CONNECTION OR DAMAGE AT CONTROLLED LOWER SPRAY ARM MOTOR AND SENSOR.
4. CHECK “TRIAC FUSE DIAGNOSTIC” NEAR “METER CHECK OF LOADS” ON PAGE 1 (REPLACE CONTROL IF OPEN).
5. CHECK FOR OPEN OR SHORTED LSA MOTOR WINDING RESISTANCE. (REPLACE DIVERTER MODULE).
10-OTHER 1-DISPENSER
ELECTRICAL
PROBLEM
2-VENT
WAX
MOTOR
ELECTRICAL
PROBLEM
(NOT ALL
MODELS)
3-DRYING
FAN
ERROR
(ON MODELS
WITH FAN)
LOOSE CONNECTION IN DISPENSER CIRCUIT AND/OR OPEN DISPENSER SOLENOID.
OPEN FUSE ON CONTROL TO DISPENSER. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT
FAULTY DISPENSER DRIVE CIRCUIT ON THE CONTROL.
LOOSE CONNECTION IN VENT CIRCUIT AND/OR OPEN VENT WAX MOTOR.
OPEN FUSE ON CONTROL TO VENT. REFER TO FUSE SERVICE & DIAGNOSTIC CHECKS ON PAGE 1 (NEXT
FAULTY VENT DRIVE CIRCUIT ON THE CONTROL. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE
LOOSE CONNECTION IN FAN CIRCUIT AND/OR OPEN FAN MOTOR.
FAULTY FAN DRIVE CIRCUIT ON THE CONTROL. UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF DISPENSER SOLENOID OR WAX MOTOR AND ALL CONNECTIONS IN THE DISPENSER CIRCUIT. FIX / REPLACE OPEN CONNECTION / PART.
TO METER CHECK DIAGRAM).
UNPLUG DISHWASHER OR DISCONNECT POWER AND REPLACE CONTROL.
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF VENT WAX MOTOR AND ALL CONNECTIONS IN THE VENT CIRCUIT. FIT / REPLACE OPEN CONNECTION / PARTS.
TO METER CHECK DIAGRAM).
CONTROL.
UNPLUG DISHWASHER OR DISCONNECT POWER AND CHECK RESISTANCES OF FAN MOTOR AND ALL CONNECTIONS IN THE FAN CIRCUIT. FIX / REPLACE OPEN CONNECTIONS OR FAN.
CONTROL.
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DIAGNOSTICS & TROUBLESHOOTING
For Service Technician Use Only
Troubleshoong Guide #1
NOTES:
■ For resistance checks, refer to the “Dishwasher Strip Circuits” secon.
■ For checking operaon with diagnoscs, refer to “Service Diagnoscs Cycle” secon.
■ For informaon on Normal Cycle, 1-Hour Cycle, and Pots & Pans Cycle, See “Wash Cycle Operaon” secon.
CUSTOMER
POTENTIAL CAUSES CHECK RELATED
DESCRIPTION
CLEAN LED FLASHES CONTROL PROGRAMMED WITH SELF
WON’T RUN or POWER UP (“DEAD” KEYPAD/CONSOLE)
- NO OPERATION
- NO KEYPAD RESPONSE
- NO LEDS OR DISPLAY
WON’T RUN AND LED FOR START/RESUME KEY IS BLINKING SLOWLY
WON’T RUN AND LED ABOVE KEY IS FLASHING RAPIDLY AND CONTINUOUSLY
WON’T RUN AND ALL LEDS ONSOFTWARE / HARDWARE INCOMPATIBILITY
WON’T START AND START/ RESUME KEY LED FLASHES 3 TIMES WHEN START/ RESUME KEY IS PRESSED
WON’T ACCEPT KEY PRESSES AND CONTROL LOCK LED ON
DIAGNOSTICS.
NO POWER TO UNIT OR BAD CONNECTION. CHECK FUSES, CIRCUIT BREAKERS AND JUNCTION BOX
LOOSE CONNECTIONS IN DISHWASHER POWER UP CIRCUIT OR BETWEEN KEYPAD(S) AND CONTROL.
MODEL HAS AN LCD DISPLAY AND THE CONTROL HAS BEEN EXCHANGED FOR ONE THAT IS NOT COMPATIBLE WITH THE LCD DISPLAY MODULE.
FAULTY USER INTERFACE OR CONTROL 1. UNPLUG DISHWASHER OR DISCONNECT POWER. DISASSEMBLE
BY DESIGN, IF THE DOOR IS OPENED FOR MORE THAN 5 SECONDS OR POWER IS INTERRUPTED DURING A CYCLE, THE USER MUST PRESS THE START/RESUME KEY TO RESUME OPERATION.
START/RESUME KEY NOT RESPONDING. SEE “ONE OR MORE KEYS WON’T RESPOND”.
CONTROL DETECTED DOOR SWITCH PROBLEM.
STUCK KEY / SHORT CIRCUIT(S) IN KEYPAD OR IN CONTROL’S INPUT LINES THAT READ THE KEYS.
PROBLEM WITH CONTROL.
CONTROL LOOKING FOR DOOR TO OPEN BETWEEN CYCLES:
- CUSTOMER HAS NOT OPENED DOOR SINCE LAST CYCLE.
- DOOR SWITCH CONTACTS STUCK CLOSED.
CONTROL LOCKOUT FEATURE ACCIDENTALLY TURNED ON BY CUSTOMER.
ERROR
CODES
READ FUNCTION CODE BEING DISPLAYED TO CUSTOMER AND REFER TO FUNCTION CODES PORTION OF ERROR CODE TABLE. RUN SERVICE DIAGNOSTICS TEST CYCLE TO READ FULL HISTORY OF ERROR CODES.
CONNECTIONS.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. CHECK CONTINUITY POWER CONNECTIONS TO CONTROL AND CONNECTIONS BETWEEN KEYPAD(S) AND CONTROL.
VERIFY CORRECT CONTROL IS INSTALLED. CONTROL SHOULD HAVE NO 4-PIN USER INTERFACE CONNECTOR PRESENT AT P1A IF IT IS CONFIGURED FOR AN LCD MODEL . REPLACE CONTROL.
DOOR AND INSPECT CONTROL POWER CONNECTOR (P4) AND ADJACENT PC BOARD FOR DAMAGE. REPLACE AS NEEDED.
2. REFER TO SERVICE ERROR CODES TABLE FOR STUCK KEY (2-1). RUN THE DIAGNOSTIC CHECK, ITEM (1).
-IF DRAIN MOTOR TURNS ON, CONTROL IS OK. REPLACE THE UI.
-IF DRAIN MOTOR DOES NOT TURN ON, REPLACE CONTROL.
3. INSPECT UI CABLE FOR LOOSE OR DAMAGED WIRING. REPLACE AS NEEDED.
4. INSPECT UI ASSEMBLY FOR DAMAGE OR CONTAMINATION. REPLACE UI AS NEEDED.
INSTRUCT CUSTOMER. REFER TO USE & CARE MANUAL.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
INSTRUCT CUSTOMER. REFER TO U &C MANUAL (PRESS & HOLD CONTROL LOCK KEY 5 SEC TO TURN ON/OFF). 2-1
2-1
5-1
2-1
1-2
5-2
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Troubleshoong Guide #2
CUSTOMER
DESCRIPTION
ONE OR MORE KEYS WON’T RESPOND (BUT SOME KEYS WORK)
-OR UNUSUAL LED/ DISPLAY /
KEY BEHAVIOR
DISHWASHER BEEPS CONSTANTLY (FOR MODELS WITH BEEPERS)
LONG CYCLES AND/OR STUCK IN CERTAIN PART OF CYCLE
LEDS/OR DISPLAYS RUN FOR SHORT TIME (BUT NO LOADS RUNNING) AND THEN SHUTS OFF
CAN START A CYCLE BUT ONLY RUNS FOR A SHORT TIME - DOES NOT COMPLETE CYCLE (CLEAN LED OR COMPLETE MIGHT ALSO BLINK)
POTENTIAL CAUSES CHECK RELATED
STUCK KEY / SHORT CIRCUIT(S) IN KEYPAD OR IN CONTROL’S INPUT LINES THAT READ THE KEYS.
CAPACITIVE TOUCH KEYPAD ADHESIVE COMING LOOSE FROM CONSOLE.
LOOSE CONNECTIONS BETWEEN KEYPAD AND CONTROL AND / OR BENT OR CONTAMINATED CONNECTOR PINS.
EXCESSIVE CONDENSATION ON USER INTERFACE PARTS DUE TO VENT AND/OR FAN PROBLEM.
DEFECTIVE USER INTERFACE 1. UNPLUG DISHWASHER OR DISCONNECT POWER.
USER OPENED DOOR DURING CYCLE AND CLOSED DOOR WITHOUT PRESSING START / RESUME TO RESUME CYCLE.
NORMAL BEEPER OPERATION IS EXCESSIVE TO CUSTOMER.
DOOR NOT OPENED BETWEEN THE CYCLES. INSTRUCT CUSTOMER. CONTROL WILL BEEP IF NEW CYCLE
AS PART OF NORMAL OPERATION, THE DISHWASHER PAUSES 2 OR 3 TIMES DURING THE CYCLE FOR THERMAL HOLDS AND ADVANCES ONCE TEMPERATURE IS MET.
OWI SOIL SENSOR PICKING HIGH SOIL CYCLE TOO OFTEN.
A WATER HEATING PROBLEM COULD CAUSE LONG CYCLES BUT WILL TYPICALLY CAUSE A “WATER HEATING FAULT”.
HEATER TAKES A LONG TIME TO HEAT WATER WITH LOW VOLTAGE.
INCOMING WATER TOO COLD REFER TO SERVICE ERROR CODES TABLE. 6-6
SUDS / AIR IN PUMP REQUIRES REPEATED WASH PERIODS.
OWI OR NTC SENSOR PROBLEM. REFER TO SERVICE ERROR CODES TABLE. 3-1, 3-3
UNIT IS IN SALES DEMO MODE. CHECK OPERATION OF CANCEL KEY; IF NO CANCEL LED RESPONSE
OPEN F8 (WASH MOTOR) FUSE OR F9 (TRIAC LOAD FUSE) ON CONTROL DISABLED LOADS.
CONTROL CANCELLED CYCLE DUE TO ERROR DETECTED WITH WASH MOTOR, DRAIN MOTOR, LOW WATER OR SUDS.
UNIT IN SALES DEMO MODE RUN SERVICE DIAGNOSTICS CYCLE TO CLEAR DEMO MODE.
DIAGNOSTICS & TROUBLESHOOTING
ERROR CODES
REFER TO SERVICE ERROR CODES TABLE.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. INSPECT KEYPAD BOARD FOR SEPARATION FROM CONSOLE. REPLACE KEYPAD AND CONSOLE IF SEPARATION IS SEEN.
1. UNPLUG DISHWASHER OR DISCONNECT POWER.
2. INSPECT CONNECTIONS IN USER INTERFACE CIRCUITS. RE­CONNECT LOOSE CONNECTIONS. REPLACE PART(S) IF PINS DAMAGED OR CONTAMINATED.
CHECK ERROR HISTORY FOR 10-2 VENT ERROR OR 10-3 FAN ERROR. REFER TO SERVICE ERROR CODES TABLE.
2. REPLACE USER INTERFACE CONSOLE ASSEMBLY.
INSTRUCT CUSTOMER. DISHWASHER CONTROL IS DESIGNED TO BEEP IF DISHWASHER IS IN “CYCLE INTERRUPT” MODE WITH DOOR LATCHED. CONTROL WILL STOP BEEPING WHEN DOOR IS OPENED AND/OR START / RESUME KEY IS PRESSED TO RESUME CYCLE.
INSTRUCT CUSTOMER HOW TO TURN BEEPER OFF/ON. PRESS AND HOLD HI TEMP KEY FOR 3 SECONDS (TONE SOUNDS).
STARTED AND THE DISHWASHER DOOR WAS NOT OPENED SINCE THE LAST COMPLETED CYCLE.
INSTRUCT CUSTOMER. EXPLAIN THERMAL HOLDS AND HOW THE CYCLE PAUSES WHEN THEY OCCUR. EXPLAIN HOW TODAY’S MORE ENERGY EFFICIENT DISHWASHERS RUN LONGER CYCLES BUT USE LESS ENERGY OVERALL.
1. RUN SERVICE DIAGNOSTICS CYCLE TO CHECK IF OWI SHOWING HIGH SOIL WITH CLEAR WATER.
2. CHECK LENS SURFACE. CLEAN IF NEEDED.
3. UNPLUG DISHWASHER OR DISCONNECT POWER.
4. REPLACE OWI & RUN DIAGNOSTICS AFTER INSTALLING NEW OWI TO FORCE CALIBRATION ON NEXT WASH CYCLE.
REFER TO SERVICE ERROR CODES TABLE.
CHECK FOR AT LEAST 100VAC AT POWER SOURCE.
REFER TO SERVICE ERROR CODES TABLE.
TO MULTIPLE CANCEL KEY PRESSES, THE CONTROL IS LIKELY IN SALES DEMO MODE. RUN SERVICE DIAGNOSTICS CYCLE TO CLEAR DEMO MODE.
REFER TO FUSE SERVICE & RESISTANCE CHECKS ON PAGE 1 (NEXT TO METER CHECK DIAGRAM).
REFER TO SERVICE ERROR CODES TABLE. 4-4
2-2
10-2 10-3
5-2
7-1
6-3
6-1, 6-3
8-4
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CUSTOMER
DESCRIPTION
WILL NOT DRAIN OR EXCESS WATER LEFT IN DISHWASHER.
NOTE: CHECK ERROR HISTORY. IF NO ERROR CODES FOR ELECTRICAL PROBLEMS, PROBLEM IS MECHANICAL. DO NOT REPLACE CONTROL.
LOWER SPRAY ARM BLOCKING THE FILTER CUP REMOVAL. (CONTROLLED ROTATION LOWER SPRAY ARM MODELS).
DETERGENT NOT DISPENSING OR DETERGENT LEFT IN DISPENSER NOTE: CHECK ERROR HISTORY IF NO ERROR CODES FOR ELECTRICAL PROBLEMS, PROBLEM IS MECHANICAL. DO NOT REPLACE CONTROL
POOR WASH CYCLE SELECTION OF CUSTOMER NOT
POTENTIAL CAUSES CHECK RELATED
DRAIN LOOP CHECK VALVE NOT SEALING. 1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION.
CUSTOMER MISUNDERSTANDS WATER LEVEL AFTER DRAIN.
DRAINING PROBLEM REFER TO SERVICE ERROR CODES TABLE. 8-1 , 8-4
DOOR OPENED WHILE LOWER SPRAY ARM MOVING.
CORRODED OR LOOSE CONNECTION IN SPRAY ARM SENSOR/MOTOR CIRCUIT CAUSING LSA TO STOP SOMEWHERE OTHER THAN HOME POSITION (HOME POSITION = LSA ROUGHLY 5 CLOCKWISE FROM 12 O’CLOCK.
ITEM IN LOWER RACK BLOCKED LID OR BLOCKED SPRAY OF WATER TO DISPENSER.
MECHANICAL BINDING OF DISPENSER LID. 1. UNPLUG DISHWASHER OR DISCONNECT POWER.
LID LATCH BINDING DUE TO EXCESS DETERGENT IN MECHANISM.
DISPENSER ELECTRICAL PROBLEM REFER TO SERVICE ERROR CODES TABLE. 10-1
CONTROL CANCELLED CYCLE DUE TO ERROR DETECTED WITH WASH MOTOR, DRAIN MOTOR, LOW WATER, OR SUDS.
APPROPRIATE FOR DISH LOAD.
PLUGGED OR DAMAGED SCREENS. INSPECT FOLLOWING THREE SCREENS:
SPRAY ARMS NOT ROTATING OR PLUGGED. 1. CHECK ARM ROTATION. IF ARMS BLOCKED BY DISH ITEM,
POOR WASH DUE TO DRAINING, DISPENSING &/OR TEMPERATURE PROBLEMS.
CONTROL CANCELLED CYCLE DUE TO ERROR DETECTED WITH WASH MOTOR, DRAIN MOTOR, LOW WATER, OR SUDS.
SOIL SENSOR PROBLEM REFER TO SERVICE ERROR CODES TABLE NOTE: EVEN IF NO ERROR
DIVERTER PROBLEM REFER TO SERVICE ERROR CODES TABLE. 9-1
DIVERTER DISC MISSING REMOVE OUTLET COVER AND INSPECT FOR RED PLASTIC DISC
ERROR
CODES
2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP (INSTALL AS HIGH AS POSSIBLE).
INSTRUCT CUSTOMER. SUMP WILL NORMALLY HAVE ABOUT 2.4 CM (1 INCH) OF WATER REMAINING IN FILTER CUP HOLE AFTER CYCLE.
INSTRUCT CUSTOMER CONTROLLED LOWER SPRAY ARM POWER IS CUT OFF WHEN DOOR IS OPENED.
DISCONNECT POWER AND CHECK CONNECTION AT CONTROLLED LOWER SPRAY ARM MOTOR AND SENSOR AT THE CONTROL.
INSPECT CONNECTORS FOR WATER AND CONTAMINATION AND REPLACE AS NEEDED.
RUN THE SERVICE DIAGNOSTIC CYCLE AND CHECK FOR THE LSA MOTOR/SENSOR OPERATION (NOTE 10). REFER TO SERVICE ERROR CODE TABLE.
INSTRUCT CUSTOMER ON PROPER DISH LOADING.
2. CHECK/REPLACE DISPENSER.
INSTRUCT CUSTOMER ON PROPER DISPENSER FILLING.
REFER TO SERVICE ERROR CODES TABLE. 4-4
INSTRUCT CUSTOMER ON CYCLE SELECTION. RECOMMEND “HIGH TEMP” OPTION FOR WASH PERFORMANCE BOOST.
- FILTER CUP COARSE SCREEN
- FILTER CUP FINE SCREEN
- SUMP FINE SCREEN
INSTRUCT CUSTOMER. ALSO CHECK FOR CORRECT UPPER SPRAY ARM ALIGNMENT WITH DOCKING STATION LOCATED ON FEED TUBE AT BACK TUB WALL.
2. CHECK NOZZLES; IF PLUGGED CLEAN NOZZLES AND CONFIRM FILTERS INSTALLED PROPERLY.
3. CONTROLLED LOWER SPRAY ARM MOTOR FAILED. CHECK SPRAY ARM MOVING IN BOTH DIRECTIONS DURING DIAGNOSTICS CYCLE.
SEE “WILL NOT DRAIN OR EXCESS WATER LEFT IN UNIT”, OR “DETERGENT NOT DISPENSING OR DETERGENT LEFT IN DISPENSER”, OR DETAILS ON TEMPERATURE SENSING IN “LONG CYCLES AND/OR STUCK IN CERTAIN PART OF CYCLE”.
REFER TO SERVICE ERROR CODES TABLE. 4-4
CODE RECORDED, CONFIRM OWI PASSES ALL OWI CHECKS IN SERVICE DIAGNOSTICS CYCLE AND SEE CHECKS FOR ERROR 3-3.
THROUGH HOLES IN OUTLET. INSTALL NEW DISC IF MISSING.
9-4
6-1, 6-3
8-4
9-4
6-1, 6-3
8-4
3-2 3-3
9-2
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CUSTOMER
DESCRIPTION
POOR WASH HEATING PROBLEM REFER TO SERVICE ERROR CODES TABLE. 7-1
FILM OR SPOTS ON GLASSES AND/OR DISHES
POOR DRY CUSTOMER NOT USING RINSE AID OR
SANITIZED LED BLINKS OR INCOMPLETE SANITIZATION MESSAGE AT END OF CYCLE
(CONTROL COULD NOT CONFIRM SANITIZATION ACHIEVED)
POTENTIAL CAUSES CHECK RELATED
ERROR CODES
SOFTENER PROBLEM (ONLY SOME MODELS)
CUSTOMER NOT USING RINSE AID AND/OR HEATED DRY.
RINSE AID DISPENSER PROBLEM. REFER TO SERVICE ERROR CODES TABLE. 10-1
HARD WATER LEAVING FILM ON DISHES. CHECK WATER HARDNESS. IF HARD, INSTRUCT CUSTOMER TO
DETERGENT CARRYOVER OR OVER SUDSING. CHECK WATER HARDNESS. IF BELOW 10 GRAINS, THEN INSTRUCT
ETCHING OF GLASS FROM TOO MUCH DETERGENT AT TOO HIGH OF TEMPERATURE.
DIVERTER PROBLEMS REFER TO SERVICE ERROR CODES TABLE. 9-1, 9-2
DRAIN LOOP CHECK VALVE NOT SEALING. 1. DISCONNECT DRAIN HOSE AT PLUMBING CONNECTION.
DISPENSER EMPTY.
CUSTOMER NOT USING HEATED DRY OPTION.
RINSE AID DISPENSER PROBLEM REFER TO SERVICE ERROR CODES TABLE. 10-1
VENT STUCK CLOSED DUE TO PILOT RELAY STUCK ON (NOT ALL MODELS).
FAN PROBLEM (ON MODELS WITH FAN)
CONTROL CANCELLED CYCLE DUE TO ERROR DETECTED WITH WASH MOTOR, DRAIN MOTOR, LOW WATER, OR SUDS.
HEATING PROBLEM REFER TO SERVICE ERROR CODES TABLE. 7-1
DOOR OPENED DURING FINAL RINSE OR DRY. INSTRUCT CUSTOMER.
INCOMING WATER TOO COLD. REFER TO SERVICE ERROR CODES TABLE. 6-6
HEATING PROBLEM REFER TO SERVICE ERROR CODES TABLE. 7-1
THERMISTOR / OWI SENSOR PROBLEM REFER TO SERVICE ERROR CODES TABLE. 3-1, 3-2
INTERMITTENT DOOR SWITCH / LATCH CONNECTION.
LINE VOLTAGE TOO LOW TO HEAT FAST ENOUGH.
AIR PRESSURE SURGES IN DISHWASHER DUE TO WASHING WITH HIGH SUDS CAUSES BRIEF OPENING OF DOOR SWITCH CONTACTS DURING FINAL RINSE.
REFER TO SERVICE ERROR CODES TABLE.
CHECK RINSE AID GAGE LEVEL ON DISPENSER;INSTRUCT CUSTOMER HOW TO FILL AND MONITOR ADD / USE RINSE AID.
USE MAXIMUM DETERGENT OR TRY POURING ¼ CUP OF GLASS MAGIC INTO BOTTOM OF DISHWASHER. ALSO RECOMMEND 1 HR WASH CYCLE.
FOR MODELS WITH WATER SOFTENER: CHECK “ADD SALT” LED AT END OF CYCLE; IF ON, ADD SALT; INSTRUCT CUSTOMER.
FOR MODELS WITH WATER SOFTENER: REGEN VALVE ELECTRICAL PROBLEM; REFER TO SERVICE ERROR CODES TABLE.
CUSTOMER TO USE LESS DETERGENT AND RECOMMEND THE “1 HR WASH” CYCLE.
CHECK WATER HARDNESS. IF BELOW 10 GRAINS, THEN INSTRUCT CUSTOMER TO USE LESS DETERGENT AND RECOMMEND THE “1 HR WASH” CYCLE.
2. ELEVATE HOSE ABOVE DISHWASHER AND FILL WITH WATER. IF WATER FLOWS INTO DISHWASHER, REPLACE ENTIRE DRAIN LOOP (INSTALL AS HIGH AS POSSIBLE AND ATTACH TO UNDERSIDE OF COUNTERTOP IF POSSIBLE).
CHECK RINSE AID GAUGE LEVEL ON DISPENSER; INSTRUCT CUSTOMER HOW TO FILL AND MONITOR ADD / USE RINSE AID.
RECOMMEND USE OF HEATED DRY OR SMART DRY TO CUSTOMER.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE. 4-4
6-1, 6-3
REFER TO SERVICE ERROR CODES TABLE.
CHECK POWER SOURCE. CONFIRM AT LEAST 100V AC.
REFER TO SERVICE ERROR CODES TABLE.
5-1, 5-2
6-8
6-3
1-1
10-3
8-4
6-3
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Troubleshoong Guide #5
CUSTOMER
DESCRIPTION
MELTED DISHWARE AND/ OR SPRAY ARM AND/OR DISHWASHER ALWAYS HOT
NOISY OPERATION SPRAY ARM STALLED OR BLOCKED AND
LEAKS OR DRIPS ON CABINET OR FLOOR
POTENTIAL CAUSES CHECK RELATED
CUSTOMER USES NON-DISHWASHER SAFE DISHES OR LOADS PLASTIC DISHES DIRECTLY OVER HEATER.
TEMPERATURE SENSING PROBLEM. REFER TO SERVICE ERROR CODES TABLE. 3-1
WATER HEATING PROBLEM, HEATER STUCK ON.
WATER HEATER DISPLACED FROM MOUNTING CLIP AND / OR PULLED OFF CENTER.
SPRAYING ON THE DOOR.
DIVERTER PROBLEM REFER TO SERVICE ERROR CODES TABLE. 9-1
MOTOR PROBLEMS FORCE CYCLE TO START AND STOP REPEATEDLY.
NO OR LOW WATER REFER TO SERVICE ERROR CODES TABLE. 6-1, 6-2
DRAINS TOO LONG SLOW DRAIN PROBLEM - REFER TO SERVICE ERROR CODE TABLE
VENT STUCK OPEN REFER TO SERVICE ERROR CODES TABLE. 10-2
FAN RUNS (MAKES NOISE) AFTER CYCLE COMPLETED (ON MODELS WITH FAN).
EXCESSIVE FAN NOISE DUE TO FAULTY FAN (ON MODELS WITH FAN).
VENT WAX MOTOR PROBLEM (NOT ALL MODELS)
FAN PROBLEM (ON MODELS WITH FAN)
TOO MANY SUDS REFER TO SERVICE ERROR CODES TABLE. 6-3
LEAKING DISHWASHER CHECK DOOR / TUB GASKET AND ALL WATER CONNECTIONS
UNIT UNLEVEL (LEANING FORWARD) AND WATER SURGES OVER FRONT LIP DURING CYCLE.
AIR PRESSURE SURGE WHEN DOOR IS OPENED AND IMMEDIATELY CLOSED WHILE DISHWASHER IS HOT CAN FORCE DROPLETS OUT THE VENT DUCT.
INSTRUCT CUSTOMER.
REFER TO SERVICE ERROR CODES TABLE.
INSPECT HEATER. ADJUST BACK INTO POSITION IF NEEDED.
- INSTRUCT CUSTOMER IF BLOCKED.
- CHECK SPRAY ARM ROTATION AND INSPECT FOR PLUGGED NOZZLES. IF PLUGGED, CLEAN NOZZLES AND CONFIRM FILTERS INSTALLED PROPERLY.
- CONTROLLED LOWER SPRAY ARM MOTOR FAILED. CHECK SPRAY ARM MOVING IN BOTH DIRECTIONS DURING DIAGNOSTICS CYCLE.
REFER TO SERVICE ERROR CODES TABLE.
FOR 8-1.
DISHWASHER IS DESIGNED TO KEEP FAN RUNNING AFTER CYCLE TO PREVENT MOISTURE BUILDUP IN DISHWASHER. FAN WILL TURN OFF IF DOOR IS OPENED LONGER THAN 5 SEC. INSTRUCT CUSTOMER.
1. CHECK FAN OPERATION DURING SERVICE DIAGNOSTICS TEST
CYCLE.
2. UNPLUG DISHWASHER OR DISCONNECT POWER.
3. REPLACE FAN IF DOES NOT SPIN FREELY.
REFER TO SERVICE ERROR CODES TABLE.
REFER TO SERVICE ERROR CODES TABLE.
UNDER DISHWASHER. REFER TO SERVICE ERROR TABLE.
CHECK ERROR HISTORY FOR FLOAT ERROR 6-4. ERROR 6-4 IS LIKELY TO OCCUR IF UNIT IS SIGNIFICANTLY UNLEVEL AND LEANING FORWARD. REFER TO SERVICE ERROR TABLE.
INSTRUCT CUSTOMER TO LEAVE DOOR OPEN A FEW MINUTES BEFORE RE-CLOSING IF OPENED WHILE DISHWASHER IS HOT TECH.
ERROR
CODES
7-2
9-4
9-2,9-3
4-2
6-3, 6-4
8-1
10-2
10-3
6-4
6-1 6-3
6-4
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KitchenAid 2013 Stainless Steel Tall Tub Dishwasher
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