KitchenAid KUDE03FTWH2 Warranty Guide

■ Brown stains on dishes and dishwasher interior

Does your water have high iron content? Rewash dishes using
1-3 tsp (5-15 mL) of citric acid crystals added to the covered
section of the detergent dispenser. Do not use detergent.
Follow with a Normal wash cycle with detergent. If treatment is
needed more often than every other month, the installation of
an iron removal unit is suggested.

■ Black or gray marks on dishes

Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the dishwasher
and cause marking. Hand wash these items. Remove
aluminum markings by using a mild abrasive cleaner.

■ Orange stains on plastic dishes or dishwasher interior

Are large amounts of tomato-based foods on dishes placed in
the dishwasher? It may be necessary to use a stain removal
product to remove stains from your dishwasher. Stains will not
affect dishwasher performance.

Noises

■ Grinding, grating, crunching or buzzing sounds

A hard object has entered the wash module (on some models).
When the object is ground up, the sound should stop. If the
noise persists after a complete cycle, call for service.

Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.

Is the pump or spray arm clogged by labels from bottles and
cans?

Is the home water pressure high enough for proper dishwasher
filling? Home water pressure should be 20 to 120 psi (138 to
828 kPa) for proper dishwasher fill. If you have questions about
your water pressure, call a licensed, qualified plumber.

Are high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended dishwasher detergents
only.

■ Dishes in the PROSCRUB

®

wash area are not clean

Are the dishes loaded to face the PROSCRUB® spray jets?
Load soiled dish surfaces to face the back of the dishwasher
toward the PROSCRUB

®

spray jets. Tilt the dishes toward the
back so water can drain from surfaces, and the lower spray
arm can wash the item from below.

NOTE: Loaded items may shift when dish racks are pushed
into the dishwasher. Make sure dishes do not interfere with the
spray arms, water feed tube, or PROSCRUB

®

spray jets.

Are items loaded so they do not overlap? Load items only one
row deep without any overlap so that the PROSCRUB
jets can reach all surfaces.

®

spray

Dishes are not completely clean

■ Food soil left on the dishes

Is the dishwasher loaded correctly?
Did you choose the cycle that describes the most difficult soil in

your dishwasher? If you have some items with heavier soils,
use a heavier cycle.

Is the water temperature too low? For best dishwashing results,
water should be 120°F (49°C) as it enters the dishwasher.

Did you use the correct amount of fresh detergent? Use

Dishes are damaged during a cycle

■ Chipping of dishes

Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.

NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.

recommended dishwasher detergents only. Do not use less
than 1 tbs (15 g) per load. Detergent must be fresh to be
effective. Heavy soil and/or hard water generally require extra
detergent.

KITCHENAID® DISHWASHER WARRANTY

LIMITED WARRANTY

For one year from the date of purchase, when this major appliance is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “KitchenAid”) will pay for factory
specified parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased.
Service must be provided by a KitchenAid designated service company. YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. This limited warranty is valid only in the United States or Canada and
applies only when the major appliance is used in the country in which it was purchased. Proof of original purchase date is required to
obtain service under this limited warranty.

SECOND THROUGH FIFTH YEAR LIMITED WARRANTY ON CERTAIN COMPONENT PARTS

In the second through the fifth year from the date of purchase, when this major appliance is operated and maintained according to
instructions attached to or furnished with the product, KitchenAid will pay for factory specified parts for the following components to
correct defects in materials or workmanship that existed when this major appliance was purchased: nylon dish racks and electronic
controls.

LIFETIME LIMITED WARRANTY ON STAINLESS STEEL TUB

For the lifetime of the product from the date of purchase, when this major appliance is operated and maintained according to instructions
attached to or furnished with the product, KitchenAid will pay for factory specified parts and repair labor for the following component to
correct defects in materials or workmanship that existed when this major appliance was purchased: stainless steel tub.

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ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used

in a manner that is inconsistent to published user or operator instructions and/or installation instructions.

2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair

house fuses, or to correct house wiring or plumbing.

3. Service calls to repair or replace appliance light bulbs, air filters or water filters. Consumable parts are excluded from warranty

coverage.

4. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in accordance

with electrical or plumbing codes, or use of products not approved by KitchenAid.

5. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your major appliance, unless such damage

results from defects in materials or workmanship and is reported to KitchenAid within 30 days from the date of purchase.

6. Any food or medicine loss due to refrigerator or freezer product failures.

7. Pickup and delivery. This major appliance is intended to be repaired in your home.

8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.

9. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an

authorized KitchenAid servicer is not available.

10. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with

KitchenAid's published installation instructions.

11. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered or cannot

be easily determined.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do
not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This
warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
KITCHENAID SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusion may not apply to you. This warranty
gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

If outside the 50 United States and Canada, contact your authorized KitchenAid dealer to determine if another warranty applies. 3/08

For additional product information or to view FAQs (Frequently Asked Questions), in U.S.A. visit: www.kitchenaid.com
In Canada visit: www.kitchenaid.ca

If you do not have access to the Internet and you need assistance using your product or you would like to schedule service, you may
contact KitchenAid at the number below.

Have your complete model number ready. You can find your model and serial number on the label located near the door on the right-hand
or left-hand side of the dishwasher interior.

For assistance or service in the U.S.A., call 1-800-422-1230. In Canada, call 1-800-807-6777.
If you need further assistance, you can write to KitchenAid with any questions or concerns at the address below:
In the U.S.A.:

KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692

In Canada:

KitchenAid Brand Home Appliances
Customer eXperience Centre
1901 Minnesota Court
Mississauga, Ontario L5N 3A7

Please include a daytime phone number in your correspondence.
Please keep this User Instructions and model number information for future reference.

W10193742A
SP PN W10193743A

© 2008. All rights reserved. ® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada

Printed in U.S.A.

3/08