Kitchenaid KUBL304EBS Use & Care
BEVERAGE CENTER
W10741571B/8336460126300B
Use & Care Guide
For questions about features, operation/performance, parts, accessories, or service, call: 1-800-422-1230 or visit our website at...
www.kitchenaid.com
In Canada, call: 1-800-807-6777, or visit our website at...
www.KitchenAid.ca
REFRIGERADOR PARA BEBIDAS
Manual de uso y cuidado
Si tiene preguntas respecto a las características, funcionamiento, rendimiento, partes, accesorios o servicio técnico, llame al: 1-800-422-1230 o visite
nuestro sitio de internet en...
www.kitchenaid.com
En Canadá, llame al: 1-800-807-6777, o visite nuestro sitio de internet en...
www.KitchenAid.ca
RÉFRIGÉRATEUR POUR BOISSONS
Guide d’utilisation et d’entretien
Au Canada, pour assistance, installation ou service, composez le 1-800-807-6777 ou visitez notre site web à...
www.KitchenAid.ca
Table of Contents/Índice/Table des matières..................................................................2
TABLE OF CONTENTS
BEVERAGE CENTER SAFETY ......................................................3
INSTALLATION REQUIREMENTS................................................4
Tools.............................................................................................4
Location Requirements................................................................4
Electrical Requirements ...............................................................4
INSTALLATION INSTRUCTIONS..................................................5
Unpack the Beverage Center.......................................................5
Door Closing.................................................................................5
BEVERAGE CENTER USE.............................................................6
Normal Sounds ............................................................................6
Using the Controls .......................................................................6
Beverage Shelf/Wine Racks ........................................................7
ÍNDICE
SEGURIDAD DEL REFRIGERADOR PARA BEBIDAS ..............13
REQUISITOS DE INSTALACIÓN.................................................14
Herramientas..............................................................................14
Requisitos de ubicación.............................................................14
Requisitos eléctricos..................................................................15
INSTRUCCIONES DE INSTALACIÓN.........................................15
Desempaque del refrigerador para bebidas..............................15
Cierre de la puerta......................................................................15
USO DEL REFRIGERADOR PARA BEBIDAS ............................16
Sonidos normales ......................................................................16
Uso de los controles ..................................................................16
Estante para bebidas/portabotellas...........................................18
Stocking the Beverage Center.....................................................8
BEVERAGE CENTER CARE ..........................................................9
Base Grille ....................................................................................9
Cleaning........................................................................................9
Vacation and Moving Care...........................................................9
TROUBLESHOOTING ..................................................................10
ASSISTANCE OR SERVICE.........................................................11
In the U.S.A. ...............................................................................11
In Canada ...................................................................................11
Accessories ................................................................................11
WARRANTY ..................................................................................12
Cómo almacenar en el refrigerador para bebidas.....................18
CUIDADO DEL REFRIGERADOR PARA BEBIDAS ...................19
Rejilla de la base.........................................................................19
Limpieza .....................................................................................19
Cuidado durante las vacaciones y mudanzas...........................20
SOLUCIÓN DE PROBLEMAS......................................................21
AYUDA O SERVICIO TÉCNICO...................................................22
En los EE.UU. .............................................................................22
En Canadá..................................................................................22
Accesorios..................................................................................22
GARANTÍA.....................................................................................23
TABLE DES MATIÈRES
SÉCURITÉ DU RÉFRIGÉRATEUR POUR BOISSONS ..............25
EXIGENCES D’INSTALLATION...................................................26
Outillage et pièces......................................................................26
Exigences d'emplacement.........................................................26
Spécifications électriques..........................................................27
INSTRUCTIONS D’INSTALLATION ...........................................27
Déballage du réfrigérateur pour boissons .................................27
Fermeture de la porte.................................................................28
UTILISATION DU RÉFRIGÉRATEUR POUR BOISSONS..........28
Sons normaux ............................................................................28
Utilisation des commandes........................................................28
Tablette à boissons/casiers à vin...............................................30
Stockage dans le réfrigérateur pour boissons...........................31
ENTRETIEN DU RÉFRIGÉRATEUR POUR BOISSONS ............31
Grille de la base..........................................................................31
Nettoyage ...................................................................................32
Précautions à prendre pour les vacances et avant
un
déménagement .....................................................................32
DÉPANNAGE.................................................................................33
ASSISTANCE OU SERVICE.........................................................34
Aux États-Unis............................................................................34
Au Canada..................................................................................34
Accessoires ................................................................................34
GARANTIE ....................................................................................35
2
BEVERAGE CENTER SAFETY
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your beverage center, follow these basic
SAVE THESE INSTRUCTIONS
■ Plug into a grounded 3 prong outlet.
■ Do not remove ground prong.
■ Do not use an adapter.
■ Do not use an extension cord.
■ Disconnect power before servicing.
■ Replace all parts and panels before operating.
■ Remove door or drawer(s) from your old refrigerated
appliance.
■ Use nonflammable cleaner.
■ Keep flammable materials and vapors, such as gasoline,
away from beverage center.
■ Use two or more people to move and install beverage
center.
precautions:
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
WARNING
Suffocation Hazard
Remove door or drawer(s) from your old refrigerated
appliance.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
Proper Disposal of Your Old
Refrigerated
Appliance
Before You Throw Away Your Old Refrigerated Appliance:
■ Take off the door.
■ Leave the racks and shelves in place so that children may not
easily climb inside.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned beverage centers are still
dangerous – even if they will sit for “just a few days.” If you are
getting rid of your old beverage center, please follow these
instructions to help prevent accidents.
3
INSTALLATION REQUIREMENTS
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from beverage center.
Failure to do so can result in death, explosion, or fire.
¹⁄₄" (6.35 mm)
2¹⁄₂" (6.35 cm)
¹⁄₂"
(1.3 cm)
A
14³⁄₄"
(37.5 cm)
24"
(60.96 cm)
min.
24" (60.96 cm) min.
34³⁄₈" (87.3 cm) min.
35" (88.9 cm) max.
B
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
To ol s
Tool Needed
Gather the required tool before starting installation.
■ Phillips screwdriver
Location Requirements
To ensure proper ventilation for your beverage center, allow for a
¹/₄" (6.35
your beverage center next to a fixed wall, leave 2¹⁄₂" (6.35
minimum clearance on the hinge side to allow for the door to
swing open.
NOTE: It is recommended that you do not install the beverage
center near an oven, radiator, or other heat source. Do not install
in a location where the temperature will fall below 55°F (13°C). For
best performance, do not install the beverage center behind a
cabinet door or block the base grille.
mm) space on each side and at the top. When installing
cm)
■ If the floor of the opening is not level with the kitchen floor,
shim the opening to make it level with the kitchen floor.
Critical Dimensions:
A. 14
³⁄₄
" (37.5 cm) utility opening
B. 24" (60.96 cm) minimum opening width
Electrical Requirements
Opening Dimensions
■ Height dimensions are shown with the leveling legs extended
to the minimum height.
NOTE: When leveling legs are fully extended, add ⁵⁄₈" (15 mm)
to the height dimensions.
4
Before you move your beverage center into its final location,
it is important to make sure you have the proper electrical
connection.
Recommended Grounding Method
A 115 volt, 60 Hz., AC only, 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your beverage center be provided. Use an
outlet that cannot be turned off by a switch. Do not use an
extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, unplug beverage center or disconnect
power.
INSTALLATION INSTRUCTIONS
WARNING
Excessive Weight Hazard
Use two or more people to move and install
beverage center.
Failure to do so can result in back or other injury.
When Moving Your Beverage Center:
Your beverage center is heavy. When moving the appliance
for cleaning and service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the appliance straight out when moving it. Do not wiggle or
“walk” the appliance when trying to move it, as floor
damage could occur.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Excessive Weight Hazard
Use two or more people to move and install
beverage center.
Failure to do so can result in back or other injury.
Unpack the Beverage Center
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the beverage center. Rub a small amount of liquid dish
soap over the adhesive with your fingers. Wipe with warm
water and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your beverage center.
For more information, see “Beverage Center Safety.”
■ Dispose of/recycle all packaging materials.
Door Closing
Door Closing
Your beverage center has four leveling legs. If your beverage
center seems unsteady or you want the door to close more easily,
adjust the beverage center’s tilt using the instructions below.
1. Plug into a grounded 3 prong outlet.
Clean Before Using
After you remove all of the packaging materials, clean the inside
of your beverage center before using it. See the cleaning
instructions in “Beverage Center Care.”
2. Move the beverage center into its final location.
3. Turn the leveling legs to the right to lower the beverage center
or turn the leveling legs to the left to raise it. It may take
several turns of the leveling legs to adjust the tilt of the
beverage center.
NOTE: Having someone push against the top of the beverage
center takes some weight off the leveling legs. This makes it
easier to adjust the leveling legs.
4. Make sure that the door closes as easily as you like. If not, tilt
the beverage center slightly more to the rear by turning both
front leveling screws to the left. It may take several more
turns, and you should turn both leveling legs the same
amount.
5
BEVERAGE CENTER USE
A
Normal Sounds
Your new beverage center may make sounds that your old one
didn’t make. Because the sounds are new to you, you might be
concerned about them. Most of the new sounds are normal. Hard
surfaces, such as the flooring and surrounding structures, can
make the sounds seem louder. The following describes the kinds
of sounds and what may be making them.
■ Your beverage center is designed to run more efficiently to
keep your food items at the desired temperatures and to
minimize energy usage. The high efficiency compressor and
fans may cause your beverage center to run longer than your
old one. You may also hear a pulsating or high-pitched sound
from the compressor or fans adjusting to optimize
performance.
■ Rattling noises may come from the flow of refrigerant or items
stored inside the beverage center.
■ As each cycle ends, you may hear a gurgling sound due to
the refrigerant flowing in your beverage center.
■ You may hear water running into the drain pan when the
beverage center is defrosting.
■ You may hear clicking sounds when the beverage center
starts or stops running.
■ Press COOL ON for 3 seconds to turn on the beverage
center. All menus and recommended temperature settings
will be displayed.
.
■ The left temperature and preset touch pads control the
temperature of the upper compartment.
■ The right temperature and preset touch pads control the
temperature of the lower compartment.
Viewing Celsius Temperatures
■ Press the F/C touch pad to toggle between displaying the
temperature in degrees Fahrenheit and degrees Celsius.
The corresponding indicator will illuminate.
A. F/C touch pad
Using the Controls
The control panel for the beverage center is located on the
middle separator (mullion) of the beverage center. The control
of the beverage center has no mechanical parts or buttons.
When disconnected, the control panel displays nothing and
may be difficult to locate.
Turning Control On/Off
■ The first time that the beverage center is plugged in, the
control will be in Cool Off mode. Cool On and Cool Off will
be the only options that display.
Adjusting the Control
When the beverage center is turned On for the first time, the
temperature defaults to the recommended setting. There are two
adjustable temperature controls, with one for each compartment.
■ To adjust set point temperatures, press “+” (plus) or “-”
(minus) until the desired temperature setting is reached.
NOTE: The set point for the beverage center is 37°F (3°C) for the
upper compartment and 50°F (10°C) for the lower compartment.
The set point range for the upper compartment is 33°F to 40°F
(0°C to 4°C) and 42°F to 64°F (5°C to 17°C) for the lower
compartment
The control is set correctly when your beverages are as cold as
you like them.
NOTE: Wait at least 24 hours between adjustments for the
beverage center to acclimate. Recheck the temperatures before
making further adjustments.
Using Presets
For your convenience, your beverage center also has controls
that are preset to recommended storage temperatures for
specific beverages.
6
Pressing any preset option will set the temperature to the
recommended temperature for the specified beverages:
■ Beverage: 34°F (1°C)
■ Party: 37° (3°C)
■ Red Wine: 64°F (17°C)
■ White Wine: 50°F (10°C)
■ Champagne: 46°F (7°C)
■ Sweet Wine: 42°F (5°C)
Auto Light
The wine cellar has a sensor that will turn on the interior display
light automatically when someone walks by. When motion is no
longer detected, the interior display light will go off after
2
minutes.
■ Press the Auto Light option to activate this feature.
■ When the Auto Light is not activated, the interior display light
will only turn on when the door is opened.
NOTES:
■ Leaving the light on for an extended period of time will slightly
increase the temperature of the beverage center.
■ The light is an LED, which does not need to be replaced.
However, if the LED does not illuminate when the door is
opened, call Service to check the problem and replace if
necessary. See “Assistance or Service” for contact
information.
Sabbath Mode
Sabbath Mode is designed for the traveler or for those whose
religious observances require turning off the lights. By selecting
this feature, the temperature set points remain unchanged but
the control panel lights, interior lights, and control audio turn off.
For most efficient beverage center operation, it is recommended
to exit the Sabbath Mode when it is no longer required.
Over Temperature Alarm
The Over Temperature feature is designed to let you know when
the beverage center temperature rises above 70°F (21°C) for
4 hours or longer. The audio alarm will shut off automatically
when the temperature returns to normal. To let you know an Over
Temperature condition occurred, the indicator light will continue
to flash until the Reset Alarm touch pad is pressed.
If the over temperature condition is still present when an Over
Temp reset is performed, the indicator light will continue to
reactivate every 4 hours until the beverage center temperature
is below 70°F (21°C).
NOTE: These features will not appear on your control unless your
beverage center is over temperature and the alarm requires a
reset.
Lock Mode
The Lock mode deactivates all other options to avoid any
changes being made to your desired temperature settings.
■ To activate Lock mode, press and hold LOCK for 3 seconds.
After the countdown, all other displays will turn off and
become unavailable except Cool On, Cool Off and Lock.
Showroom Mode
This mode is used only when the beverage center is on display
in a retail store. If you unintentionally turn on Showroom Mode,
Cool Off will light up on the display and the controls will appear to
work. Exit Showroom Mode by pressing and holding COOL ON
and SABBATH at the same time for 3
seconds.
■ Press and hold SABBATH for 3 seconds to turn on the
feature. After the 3-second countdown, the feature will
activate and all other displays will turn Off.
■ Press and hold SABBATH for 3 seconds to turn off the
feature and turn on the display.
Door Open
If the door is open longer than 5 minutes, an alarm will sound
every 2
minutes until the door is closed or any control is pressed.
Beverage Shelf/Wine Racks
Remove and Replace the Top Shelf
1. Lift the front of the shelf up and away from the ledge on the
front of the shelf support.
2. Pull the shelf forward and lift it up and out of the shelf
supports.
7
3. Replace the shelf by inserting the back edge of the shelf
A
against the rear support in the back of the compartment.
4. Align the front of the shelf to the ledge on the front of the
shelf support.
5. Gently place the shelf into place.
Remove and Replace the Wine Racks
NOTE: When storing large bottles or magnums, remove the
rack directly above.
1. Pull the rack forward until it stops.
2. Lift up on the left-hand lever while pressing down on the
right-hand lever to release the rack. Pull the rack forward
and lift it up and out of the rack supports.
Stocking the Beverage Center
NOTES:
■ For optimum wine storage, place white wines on the upper
rack of the beverage center and place red wines on the lower
rack of the beverage center.
■ The wine racks can be stocked with the bottles facing either
direction, however, to optimize storage adjacent bottles
should be facing in opposite directions.
To Stock the Beverage Center:
1. Starting on the left-hand side of the bottom rack, place the
first bottle with the neck of the bottle facing the front of the
beverage center.
2. Place the next bottle on the rack with the neck of the bottle
facing the back of the beverage center. Alternate the direction
of the bottles, in this manner, until the display rack is full.
A. Lever
3. Replace the rack by inserting the rack into the supports
and sliding it toward the rear of the beverage center.
3. Slide the bottom rack into place and pull the next rack
forward. Stock the remaining rack as described In the
previous steps.
4. Place juices, sodas or other canned beverages on the
glass shelves.
8
BEVERAGE CENTER CARE
BAA
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Base Grille
You must remove the base grille to access the condenser coils
for cleaning.
To Remove the Base Grille:
1. Open the beverage center door.
2. Using a Phillips screwdriver, remove the two screws.
3. Push both tabs in toward the center to release the base
grille from the cabinet and remove.
A. Tabs
B. Screws
To Replace the Base Grille:
1. Open the beverage center door.
2. Position the base grille so that both tabs align and the base
grille snaps into place. Replace the two screws. Tighten the
screws.
Cleaning
■ Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning
waxes, concentrated detergents, bleaches or cleansers
containing petroleum products on plastic parts, interior
and door liners or gaskets. Do not use paper towels,
scouring pads, or other harsh cleaning tools. These can
scratch or damage materials.
■ To help remove odors, you can wash interior walls with
a mixture of warm water and baking soda (2 tbs to 1 qt
[26 g to 0.95 L] of water).
4. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water. Do
not use abrasive or harsh cleaners, or cleaners containing
chlorine. These can scratch or damage materials. Dry
thoroughly with a soft cloth.
NOTE: To keep your stainless steel beverage center looking
like new and to remove minor scuffs or marks, it is suggested
that you use the manufacturer’s approved Stainless Steel
Cleaner and Polish. To order the cleaner, see “Accessories.”
IMPORTANT: This cleaner is for stainless steel parts only!
Do not allow the Stainless Steel Cleaner and Polish to come
into contact with any plastic parts such as the trim pieces,
dispenser covers or door gaskets. If unintentional contact
does occur, clean plastic part with a sponge and mild
detergent in warm water. Dry thoroughly with a soft cloth.
5. Replace the racks and shelves.
6. Clean the condenser coils regularly. They are located behind
the base grille. Coils may need to be cleaned as often as
every other month. This may help save energy.
■ Remove the base grille. See “Base Grille.”
■ Use a vacuum cleaner with an extended attachment to
clean the condenser coils when they are dusty or dirty.
■ Replace the base grille.
7. Plug in beverage center or reconnect power.
Clean the beverage center about once a month to avoid buildup
of odors. Wipe up spills immediately.
To Clean Your Beverage Center:
1. Unplug beverage center or disconnect power.
2.
Remove all racks and shelves from inside the beverage center.
3. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and
a mild detergent in warm water.
■ To avoid damaging wooden tines and trim pieces, wipe
them off with a clean sponge or soft cloth and warm
water. Do not use detergent or immerse the entire rack
into water when cleaning.
Vacation and Moving Care
Vacations
IIf you choose to turn the beverage center off before you leave,
follow these steps.
1. Remove all food from the beverage center.
2. Unplug the beverage center.
3. Clean the beverage center. See “Cleaning.”
4. Tape a rubber or wood block to the top of the door to prop it
open far enough for air to get in. This stops odor and mold
from building up.
Moving
When you are moving your beverage center to a new home,
follow these steps to prepare it for the move.
1. Remove all food from the beverage center.
2. Unplug the beverage center.
3. Clean, wipe, and dry it thoroughly.
4. Take out all removable parts, wrap them well, and tape them
together so they don’t shift and rattle during the move.
5. Tape the doors shut and tape the power cord to the back of
the beverage center.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
9
TROUBLESHOOTING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Your beverage center will not operate
■ Is the power supply cord unplugged? Plug into a grounded
3 prong outlet.
■ Has a household fuse blown, or has a circuit breaker
tripped? Replace the fuse or reset the circuit.
■ Is the Beverage Center Control turned to the OFF
position? See “Using the Controls.”
■ Is the base grille blocked? For best performance, do not
install the beverage center behind a cabinet door or block the
base grille.
There is interior moisture buildup
■ Is the door opened often? To avoid humidity buildup, try to
get everything you need out of the beverage center at once,
keep wine bottles positioned label side up so that they are
easy to find, and close the door as soon as the wine is
removed. When the door is opened, humidity from the room
air enters the beverage center. The more often the door is
opened, the faster humidity builds up, especially when the
room itself is very humid.
■ Is it humid? It is normal for moisture to build up inside the
beverage center when the air is humid.
■ Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
The door is difficult to open
The motor seems to run too much
■ Is the temperature outside hotter than normal? Expect the
motor to run longer under warm conditions. At normal
temperatures, expect your motor to run about 40% to 80%
of the time. Under warmer conditions, expect it to run even
more of the time.
■ Is the door opened often? Expect the motor to run longer
when this occurs. In order to conserve energy, try to get
everything you need out of the beverage center at once, keep
wine bottles positioned label side up so that they are easy to
find, and close the door as soon as the wine is removed.
■ Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
■ Is the door closed completely? Push the door firmly shut.
If it will not shut all the way, see “The door will not close
completely” later in this section.
■ Are the condenser coils dirty? This obstructs air transfer
and makes the motor work harder. Clean the condenser coils.
See “Cleaning.”
Temperature is too warm
■ Is the door opened often? Be aware that the beverage
center will warm when this occurs. In order to keep the
beverage center cool, try to get everything you need out of
the beverage center at once, keep wine bottles positioned
label side up so that they are easy to find, and close the door
as soon as the wine is removed.
■ Is the control set correctly for the surrounding
conditions? See “Using the Controls.”
10
■ Is the gasket dirty or sticky? Clean the gasket and the
surface that it touches. Rub a thin coat of paraffin wax on the
gasket following cleaning.
The door will not close completely
■ Are the racks or shelves out of position? Put the racks or
shelves back into their correct positions. See “Beverage
Center Use” for more information.
■ Is the gasket sticking? Clean the gasket and the surface
that it touches. Rub a thin coat of paraffin wax on the gasket
following cleaning.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call.
If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If You Need Replacement Parts
If you need to order replacement parts, we recommend that you
only use factory specified replacement parts. Factory specified
replacement parts will fit right and work right because they are
made with the same precision used to build every new
KITCHENAID
To locate factory specified replacement parts in your area, call
us or your nearest designated service center.
®
appliance.
In the U.S.A.
Call the KitchenAid Customer eXperience Center
toll free: 1-800-422-1230.
Our Consultants Provide Assistance With:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow Pages.
For Further Assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the KitchenAid Canada Customer eXperience Centre toll
free: 1-800-807-6777.
Our Consultants Provide Assistance With:
■ Features and specifications on our full line of appliances.
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
■ Referrals to local dealers, repair parts distributors, and
services companies. KitchenAid Canada designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service anywhere in Canada.
For Further Assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
KitchenAid Canada
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
The following accessories are available for your beverage center.
To order an accessory, contact us and ask for the Part Number.
In the U.S.A., visit our webpage
www.kitchenaid.com/accessories or call 1-800-442-9991.
In Canada, visit our webpage www.whirlpoolparts.ca or call
1-800-807-6777.
Stainless Steel Cleaner and Polish
Order Part #4396095
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