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REFRIGERATOR USER INSTRUCTIONS
W10730919C
your refrigerator at www.kitchenaid.ca.
For future reference, please make a note of your product model and serial numbers. These can be located on the inside wall of the
refrigerator compartment.
Model Number ___________________________________________Serial Number____________________________________________
You can be killed or seriously injured if you don't immediately
You
can be killed or seriously injured if you don't
follow
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
follow instructions.
instructions.
DANGER
WARNING
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
■
Connect to a potable water supply only.
■
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
■
Use a sturdy glass when dispensing ice (on some models).
■
Do not hit the refrigerator glass doors (on some models).
■
This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless
they have been given supervision or instruction concerning
use of the appliance by a person responsible for their
safety.
■
Children should be supervised to ensure that they do not
play with the appliance.
State of California Proposition 65 Warnings:
WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other
reproductive harm.
222222
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
WARNING
Excessive Weight Hazard
Use two or more people to move and install
refrigerator.
Failure to do so can result in back or other injury.
When Moving Your Refrigerator:
Your refrigerator is heavy. When moving the refrigerator for
cleaning or service, be sure to cover the floor with
cardboard or hardboard to avoid floor damage. Always pull
the refrigerator straight out when moving it. Do not wiggle or
“walk” the refrigerator when trying to move it, as floor
damage could occur.
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
INSTALLATION INSTRUCTIONS
Unpack the Refrigerator
Remove the Packaging
■ Remove tape and glue residue from surfaces before turning
on the refrigerator. Rub a small amount of liquid dish soap
over the adhesive with your fingers. Wipe with warm water
and dry.
■ Do not use sharp instruments, rubbing alcohol, flammable
fluids, or abrasive cleaners to remove tape or glue. These
products can damage the surface of your refrigerator. For
more information, see “Refrigerator Safety.”
■ Dispose of/recycle all packaging materials.
Clean Before Using
After you remove all of the packaging materials, clean the inside of
your refrigerator before using it. See the cleaning instructions in
“Refrigerator Care.”
333333
Remove and Replace Refrigerator Doors
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
Door Removal and Replacement
Wiring Plug
Top Left Hinge
BA
C
A. ³⁄₁₆" Internal Hex-Head Screws
B. Ground Wire (Do Not Remove)
C. Do Not Remove Screws
Water Dispenser
Tubing Connection
A
A. Outer Ring
Top Right Hinge
A. ³⁄₁₆"
Internal Hex-Head Screws
B. Hinge Cover Screw
C. Top Hinge Cover
D. Top Hinge
C
B
A
D
90˚
Door at 90˚ Angle
to Cabinet
NOTE: Measure the width of your door opening to see whether or not you need to remove the refrigerator doors to move the refrigerator
into your home. If door removal is necessary, see the following instructions.
IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator
control OFF. Unplug the refrigerator or disconnect power. Remove food and adjustable door or utility bins from doors.
Gather the required tools and read all instructions before removing doors.
TOOLS NEEDED:³⁄₁₆" hex key and a #2 Phillips screwdriver
444444
Bottom Door Hinge
90˚
A
B
A
90°
A
For your convenience, the refrigerator doors have bottom hinges
with door closers. These closers allow the doors to swing fully
closed with just a gentle push.
IMPORTANT: So that the closers feature will operate properly, the
doors must be removed only when open to a 90° angle to the front
of the cabinet. If one or both doors were not at a 90° angle when
removed, the bottom door hinge must be reset.
Reset the Door Hinge
1. Lift the door from the bottom hinge pin and place it on a
flat surface.
2. Using a driver with a #2 square bit, remove the bottom
hinge with the bushing from the cabinet.
3. Insert the bottom hinge and bushing into the corresponding
slot in the bottom of the door.
NOTE: Make sure that the base of the hinge is parallel to the
bottom of the door.
A. Hinge base parallel to the bottom edge of the door
4. Turn the hinge until the hinge base is at a 90° angle to the
bottom edge of the door.
A. Hinge base turned to a 90° angle with the
bottom edge of the door
A. Bushing
B. Hinge base
5. Remove the hinge from the door. Using a driver with a
#2 square bit, reattach the bottom hinge to the refrigerator
cabinet.
6. The hinge is now reset and prepared for the door to be
replaced. See “Replace Refrigerator Doors” later in this
section.
555555
Remove Refrigerator Doors
WARNING
Electrical Shock Hazard
Disconnect power before removing doors.
Failure to do so can result in death or electrical shock.
A
B
C
D
WARNING
Excessive Weight Hazard
Use two or more people to lift the refrigerator door.
Failure to do so can result in back or other injury.
A
B
Remove Right-Hand Refrigerator Door
1. Unplug refrigerator or disconnect power.
2. Keep the refrigerator doors closed until you are ready to lift
them free from the cabinet.
NOTE: Provide additional support for the refrigerator door
while the hinges are being removed. Do not depend on the
door gasket magnets to hold the door in place while you are
working.
3. Using a Phillips screwdriver, remove the cover from the top
hinge.
4. Using the ³⁄₁₆" hex key, remove the two internal hex-head
screws from the top hinge and set aside.
NOTE: Do not remove the two locator screws. These screws
will help you align the hinge when you replace the door.
Remove Left-Hand Refrigerator Door
IMPORTANT: The tubing and wiring for the water dispenser run
through the left-hand door hinge, so they must be disconnected
before removing the door.
1. Using a Phillips screwdriver, remove the cover from the top
hinge.
A. Top hinge cover screwB.Top hinge cover
2. Disconnect the water dispenser tubing located on top of the
door hinge by firmly pulling up on the clasp. Then, pull the
tubing out of the fitting.
NOTE: The water dispenser tubing remains attached to the
left-hand refrigerator door.
A. Top hinge cover screw
B. Top hinge cover
5. Open the door until it is at a 90° angle to the front of the
cabinet.
6. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
C.
³⁄₁₆
" Internal hex-head screws
D. Top hinge
666666
3. Disconnect the wiring plug located on top of the door hinge.
■ Grasp each side of the wiring plug. With your left thumb,
press down to release the catch and pull the sections of
the plug apart.
NOTE: Do not remove the green, ground wire. It should
remain attached to the door hinge.
4. Using the ³⁄₁₆" hex key wrench, remove the two internal
hex-head screws from the top hinge and set aside.
NOTES:
AB
C
A
B
■ Provide additional support for the refrigerator door while
the hinges are being removed. Do not depend on the door
gasket magnets to hold the door in place while you are
working.
■ Do not remove the two locator screws. These screws will
help you align the hinge when you replace the door.
Final Steps
1. Completely tighten the four internal hex-head screws (two
on the right-hand door hinge and two on the left-hand door
hinge).
2. Replace both top hinge covers.
Remove and Replace Drawer Fronts
Depending on the width of your door opening, it may be
necessary to remove the drawer fronts to move the refrigerator
into your home.
IMPORTANT:
■ If the refrigerator was previously installed and you are moving
it out of the home, before you begin, turn the refrigerator
control OFF, and unplug the refrigerator or disconnect power.
Remove food from the drawers.
■ Two people may be required to remove and replace the
drawer fronts.
Tools Needed: Flat-blade screwdriver
Refrigerated Drawers
A.
³⁄₁₆
" Internal hex-head screws
B. Ground wire (Do not remove)
C. Locator screws (Do not
remove)
5. Open the door until it is at a 90° angle to the front of the
cabinet.
6. Lift the refrigerator door from the bottom hinge pin. The top
hinge will come away with the door.
NOTE: It may not be necessary to remove the bottom hinges
and brake feet assemblies to move the refrigerator through a
doorway.
■ Only if necessary, use a driver with a #2 square bit tip to
remove the bottom hinges and a ³⁄₈" nut driver to remove
the brake feet screws.
Replace Refrigerator Doors
IMPORTANT: To avoid damage to the refrigerator doors, they
must be replaced at a 90° angle to the front of the cabinet. You
should not have to force the door onto the hinge if it is at the
correct angle.
Replace Right-Hand Refrigerator Door
1. Holding the right-hand door at a 90° angle to the front of the
cabinet, set the door onto the bottom hinge pin.
2. Insert the top hinge pin into the open hole in the top of the
refrigerator door.
3. Using the two ³⁄₁₆" internal hex-head screws, fasten the hinge
to the cabinet. Do not tighten the screws completely.
Replace Left-Hand Refrigerator Door
IMPORTANT: Do not intertwine the water tubing and wiring
bundles when reconnecting them.
1. Holding the left-hand door at a 90° angle to the front of the
cabinet, set the door onto the bottom hinge pin.
2. Using the two ³⁄₁₆" internal hex-head screws, fasten the hinge
to the cabinet. Do not tighten the screws completely.
3. Reconnect the water dispenser tubing.
Style 1 - Insert the tubing into the fitting until it stops and the
outer ring is touching the face of fitting.
Style 2 - Insert the tubing firmly into the fitting until it stops.
Close the clasp around the tubing. The clasp snaps into place
between the fitting and the collar.
4. Reconnect the electrical wiring.
■ Push together the two sections of the wiring plug.
Remove the Drawer Fronts
1. Open the drawer to its full extension. Grasp the sides of the
interior bin, and then lift up and out to remove.
2. Left-hand drawer only: Remove the wiring connection cover.
Press in on the side of the cover to release the tab from the
slot, and then pull the cover away from the bracket.
A. Cover tab
B. Wiring connection cover
777777
3. Left-hand drawer only: Disconnect the wiring.
A
B
A
B
NOTE: The drawer front of the left-hand refrigerated drawer
is connected to the temperature control by wires running
underneath the drawer glide. Before removing the drawer
front, the wires must be disconnected.
■ On one side of the wiring connector, insert the screwdriver
blade between the connector tab and the connector to
release. Repeat for the opposite side. Pull the wiring
connector apart.
4. Remove the drawer front.
■ Push up on the lever at the bottom of the drawer glide
bracket to release the drawer front from the bracket.
■ Lift the drawer front up and off the drawer glide brackets.
3. Left-hand drawer only: Reconnect wiring.
■ Align the two ends of the wiring connector and push them
together until you hear a “click” sound and feel the tabs
snap into place on the connector.
■ Gently pull on the wiring connection to ensure the wiring
connection is completely seated. Replace the wiring
cover.
NOTE: The wiring connection must be complete for the
drawer temperature control to operate.
4. Left-hand drawer only: Replace the wiring connection cover.
5. Replace the drawer bins onto the drawer glides with the rear
side of the bin facing the back of the refrigerator as shown.
IMPORTANT: The Door Ajar alarm will sound if the interior
drawer bins are not replaced correctly. The bins are designed
with a specific front and rear. They must be placed into the
drawers, as shown, so that the refrigerated drawers will close
and operate properly.
A. Drawer glide bracketB. Release lever
5. Slide the drawer glides back into the refrigerator.
Replace the Drawer Fronts
1. Pull out the drawer glides until they are fully extended.
2. Push up on the lever at the bottom of the drawer glide bracket
to open. Insert the drawer front bracket into the drawer glide
bracket and release the lever.
NOTE: It helps if one person holds the drawer glides steady
while another person aligns the drawer front and connects the
brackets.
888888
A. Faces back of refrigerator (insert first)
B. Faces front of refrigerator
Freezer Drawer
A
A
B
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
A
B
C
D
Remove Drawer Front
1. Open the freezer drawer to its full extension.
2. Loosen the two top screws that fasten the drawer front to the
drawer glides. The two screws (one on the left-hand side and
one on the right-hand side) are located inside the drawer front.
3. Lift up on the drawer front to release the plastic studs from the
drawer glide bracket slots.
A. Drawer glide bracket slots
4. Slide the drawer glides back into the freezer.
Replace Drawer Front
1. Pull out the freezer drawer glides to their full extension.
2. Holding the drawer front by its sides, align the two plastic
studs, located at the bottom, inside the drawer front, with the
drawer glide bracket slots.
NOTE: It helps if one person holds the drawer glides steady
while another person aligns the drawer front and inserts the
studs into the slots.
Final Steps
1. Plug into a grounded 3 prong outlet.
2. Reset the controls. See “Using the Control(s)” and
“Temperature Controlled Exterior Drawer.”
3. Return all removable parts and the food to the drawers.
Align Doors and Drawers
Once the doors and drawer fronts are replaced on the refrigerator,
you may notice that the doors appear angled or that they are no
longer level. Both the refrigerator doors and refrigerated drawers
are adjustable.
Align Refrigerator Door
Tools Provided: ¹⁄₈" hex key
1. Keeping both refrigerator doors closed, pull out the right-hand
refrigerated drawer. Locate the bottom hinge pin of the
refrigerator door. The alignment screw is inside the bottom
hinge pin.
A. Drawer front screw
B. Drawer front plastic stud
3. Replace and tighten the two screws at the top of the drawer
front (one on the left-hand side and one on the right-hand
side).
A. Bottom hinge pin
B. Turn to the right to raise.
2. Insert the short end of the ¹⁄₈" hex key (packed with the Door
Handle Installation Instructions) into the bottom hinge pin until
it is fully engaged in the alignment screw.
■ To raise the door, turn the hex key to the right.
■ To lower the door, turn the hex key to the left.
3. Continue to turn the alignment screw until the doors are
aligned.
C. Turn to the left to lower.
D.
¹⁄₈
" Hex key
999999
Align Refrigerated Drawer Fronts
A
B
C
B
C
A
A
B
When the drawer fronts are aligned, the width of the vertical space
(A) between the refrigerator doors (B) and the drawer fronts (C) is
the same thickness, and the drawers appear level.
3. Locate the drawer glide brackets (A).
Aligning the drawer fronts is a two-step process. The first step is
to adjust the drawer fronts up and down. The second step shifts
the drawer fronts from side to side. Visually inspect the
refrigerator for alignment and adjust the drawer fronts as needed.
Step 1 - Adjust the Drawer Fronts Up/Down
IMPORTANT: Each refrigerated drawer can be adjusted up and
down on both the left and the right sides.
Tools Needed: Phillips screwdriver
1. With the drawers closed, identify the drawer front that needs
to be raised or lowered.
2. Open the drawer to its full extension. Grasp the sides of the
interior bin, and then lift it up and out to remove.
A. Drawer glide brackets
4. Insert the Phillips screwdriver into screw (A) and turn
counterclockwise to loosen the drawer front.
A. Tightening screw
B. Adjusting screw
5. Insert the Phillips screwdriver into screw (B) to adjust the
drawer front.
IMPORTANT: The direction you turn screw (B) depends
on which side of the drawer you are adjusting.
Left-Hand Side Drawer Glide
■ To raise the drawer front, turn screw (B) clockwise.
■ To lower the drawer front, turn screw (B)
counterclockwise.
101010101010
Right-Hand Side Drawer Glide
A
B
C
B
A
WARNING
Explosion Hazard
Keep flammable materials and vapors, such as
gasoline, away from refrigerator.
Failure to do so can result in death, explosion, or fire.
5. Reposition the clip (A) onto the glide bracket (B) in the
direction you want to move the drawer front. Make sure
that the glide bracket is vertically level.
6. Release the lever (C) to lock the glide bracket into position.
7. Repeat steps 3 through 6 for the other side of the drawer
front.
NOTE: Adjust the clip (A) on the top of the second glide
bracket (B) so that it is in the same position as the side you
adjusted first.
8. Close the drawer and visually inspect the gap. Repeat steps
2 though 7 until the drawer fronts are aligned.
■ To raise the drawer front, turn screw (B) counterclockwise.
■ To lower the drawer front, turn screw (B) clockwise.
6. Insert the Phillips screwdriver into screw (A), and turn
clockwise to tighten the drawer front.
7. Close the refrigerated drawer to check the alignment. Repeat
steps 2 through 6 until the drawer fronts are level.
Step 2 - Adjust the Drawer Fronts Side-to-Side
IMPORTANT: Each refrigerated drawer can be adjusted
side-to-side on both the left and right side.
1. With the drawers closed, identify the drawer that is not
aligned.
2. Open the drawer to its full extension. Grasp the sides of
the interior bin, and then lift it up and out to remove. (See
step 1 for further details.)
3. Locate the drawer glide brackets. (See step 1 for further
details.)
4. Starting with the glide bracket closest to the vertical gap,
press and hold the release lever (C) up. With your other
hand, lift the door clip (A) from the bracket (B).
Final Steps
1. Replace the interior drawer bins.
NOTE: The bins must be placed into the drawers correctly so
that the refrigerated drawers will close and operate properly.
See “Remove and Replace Drawer Fronts.”
2. Close the refrigerated drawers.
Location Requirements
IMPORTANT: This refrigerator is designed for indoor, household
use only.
To ensure proper ventilation for your refrigerator, allow for a
¹⁄₂" (1.25 cm) of space on each side and at the top. Allow for a
1" (2.54 cm) space behind the refrigerator. If your refrigerator has
an ice maker, allow extra space at the back for the water line
connections. When installing your refrigerator next to a fixed wall,
leave a 3³⁄₄" (9.5 cm) minimum space between the refrigerator and
wall to allow the door to swing open.
A. Drawer front clip
B. Drawer glide bracket
C. Release lever
111111111111
NOTE: This refrigerator is intended for use in a location where the
3³⁄₄
" (9.5 cm)
¹⁄₂
" (1.25 cm)
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
temperature ranges from a minimum of 55°F (13°C) to a maximum
of 110°F (43°C). The preferred room temperature range for
optimum performance, which reduces electricity usage and
provides superior cooling, is between 60°F (15°C) and 90°F
(32°C). It is recommended that you do not install the refrigerator
near a heat source, such as an oven or radiator.
Electrical Requirements
Water Supply Requirements
A cold water supply with water pressure between 35 and 120 psi
(241 and 827 kPa) is required to operate the water dispenser and
ice maker. If you have questions about your water pressure, call a
licensed, qualified plumber.
NOTE: If the water pressure is less than what is required, the flow
of water from the water dispenser could decrease or ice cubes
could be hollow or irregular shaped.
Reverse Osmosis Water Supply
IMPORTANT: The pressure of the water supply coming out of
a reverse osmosis system going to the water inlet valve of the
refrigerator needs to be between 35 and 120 psi (241 and
827 kPa).
If a reverse osmosis water filtration system is connected to your
cold water supply, the water pressure to the reverse osmosis
system needs to be a minimum of 40 to 60 psi (276 to 414 kPa).
■ Check to see whether the sediment filter in the reverse
osmosis system is blocked. Replace the filter if necessary.
■ Allow the storage tank on the reverse osmosis system to refill
after heavy use. The tank capacity could be too small to keep
up with the requirements of the refrigerator.
NOTE: Faucet-mounted reverse osmosis systems are not
recommended.
■ If your refrigerator has a water filter, it may further reduce the
water pressure when used in conjunction with a reverse
osmosis system. Remove the water filter. See “Water Filtration
System.”
If you have questions about your water pressure, call a licensed,
qualified plumber.
Before you move your refrigerator into its final location, it is
important to make sure you have the proper electrical connection.
Recommended Grounding Method
A 115-volt, 60 Hz, AC-only 15- or 20-amp fused, grounded
electrical supply is required. It is recommended that a separate
circuit serving only your refrigerator and approved accessories be
provided. Use an outlet that cannot be turned off by a switch. Do
not use an extension cord.
NOTE: Before performing any type of installation, cleaning, or
removing a light bulb, turn off Cooling, and then disconnect the
refrigerator from the electrical source. When you have finished,
reconnect the refrigerator to the electrical source and turn on
Cooling. See “Using the Control(s).”
121212121212
Connect the Water Supply
Read all directions before you begin.
IMPORTANT:
■ Plumbing shall be installed in accordance with the
International Plumbing Code and any local codes and
ordinances.
■ The gray water tubing on the back of the refrigerator (which
is used to connect to the household water line) is a PEX
(cross-linked polyethylene) tube. Copper and PEX tubing
connections from the household water line to the refrigerator
are acceptable and will help avoid off-taste or odor in your ice
or water. Check for leaks.
If PEX tubing is used instead of copper, we recommend the
following Part Numbers:
W10505928RP (7 ft [2.14 m] jacketed PEX),
8212547RP (5 ft [1.52 m] PEX), or
W10267701RP (25 ft [7.62 m] PEX).
■ Install tubing only in areas where temperatures will remain
above freezing.
Tools Needed:
Gather the required tools and parts before starting installation.
■ Flat-blade screwdriver
■ ⁷⁄₁₆" and ¹⁄₂" open-end wrenches or two adjustable wrenches
■ ¹⁄₄" nut driver
NOTE: Do not use a piercing-type or ³⁄₁₆" (4.76 mm) saddle valve
which reduces water flow and clogs easier.
Connect to Water Line
IMPORTANT: If you turn the refrigerator on before the water is
connected, turn off the ice maker.
1. Unplug refrigerator or disconnect power.
2. Turn off main water supply. Turn on nearest faucet long
enough to clear line of water.
3. Use a quarter-turn shut-off valve or the equivalent, served by
A
B
D
C
BCA
B
A
C
D
D
ABC
a ¹⁄₂" household supply line.
NOTE: To allow sufficient water flow to the refrigerator, a
minimum ¹⁄₂" (12.7 mm) size household supply line is
recommended.
2. Create a service loop with the copper tubing. Avoid kinks
when coiling the copper tubing. Secure copper tubing to
refrigerator cabinet with a “P” clamp.
A. Sleeve
B. Nut
C. Copper tubing (to refrigerator)
D. Household supply line (½" minimum)
4. Now you are ready to connect the copper tubing to the
shut-off valve. Use ¹⁄₄" (6.35 mm) O.D. (outside diameter)
soft copper tubing to connect the shut-off valve and the
refrigerator.
■ Ensure that you have the proper length needed for the job.
Be sure both ends of the copper tubing are cut square.
■ Slip compression sleeve and compression nut onto
copper tubing as shown. Insert end of tubing into outlet
end squarely as far as it will go. Screw compression nut
onto outlet end with adjustable wrench. Do not
overtighten.
3. Turn on water supply to refrigerator and check for leaks.
Correct any leaks.
Style 2
1. Unplug refrigerator or disconnect power.
2. Remove and discard the short, black plastic part from the end
of the water line inlet.
A. Copper tubing
B. “P” clamp
C. Compression nut
D. Compression sleeve
3. Thread the nut onto the end of the tubing. Tighten the nut by
hand. Then tighten it with a wrench two more turns. Do not
overtighten.
NOTE: To avoid rattling, be sure the copper tubing does not
A. Compression sleeve
B. Compression nut
C. Copper tubing
touch the cabinet’s side wall or other parts inside the cabinet.
5. Place the free end of the tubing into a container or sink and
turn on main water supply to flush out tubing until water is
clear. Turn off shut-off valve on the water pipe.
NOTE: Always drain the water line before making the final
connection to the inlet of the water valve to avoid possible
water valve malfunction.
6. Bend the copper tubing to meet the water line inlet which
is located on the back of the refrigerator cabinet as shown.
Leave a coil of copper tubing to allow the refrigerator to be
pulled out of the cabinet or away from the wall for service.
Connect to Refrigerator
Follow the connection instructions specific to your model.
Style 1
1. Remove plastic cap from water valve inlet port. Attach the
copper tube to the valve inlet using a compression nut and
4. Install the water supply tube clamp around the water supply
5. Turn on shut-off valve.
6. Check for leaks. Tighten any connections (including
7. On some models, the ice maker is equipped with a built-in
sleeve as shown. Tighten the compression nut. Do not
overtighten. Confirm copper tubing is secure by pulling
on copper tubing.
A. Household water line
B. Nut (purchased)
C. Ferrule (purchased)
D. Refrigerator water tubing
line to reduce strain on the coupling.
connections at the valve) or nuts that leak.
water strainer. If your water conditions require a second water
strainer, install it in the ¹⁄₄" (6.35 mm) water line at either tube
connection. Obtain a water strainer from your appliance
dealer.
131313131313
Complete the Installation
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
A
B
A
B
1. Plug into a grounded 3 prong outlet.
2. Flush the water system. See “Water and Ice Dispensers.”
NOTE: Allow 24 hours to produce the first batch of ice. Discard
the first three batches of ice produced. Allow 3 days to completely
fill the ice storage bin.
Handle Installation and Removal
Parts Included: Refrigerator door handles (2), refrigerated
drawer handles (2), freezer drawer handle (1), ³⁄₃₂" hex key,
spare setscrew(s)
NOTE: The freezer drawer handle is longer than the door handles.
Handle style may vary by model.
4. While holding the handle, insert the short end of the hex key
into the upper hole and slightly rotate the hex key until it is
engaged in the setscrew.
5. Using a clockwise motion, tighten the setscrew just until it
begins to contact the shoulder screw. Do not fully tighten.
6. Repeat steps 4 and 5 to fasten the lower setscrew.
7. Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
8. Repeat steps 2 through 7 to install the other handle onto the
adjacent refrigerator door.
Refrigerator and Freezer Drawers
1. With the drawer closed, place the handle onto the shoulder
screws so that the setscrews are facing down toward the floor.
Install Handles
Refrigerator Doors
NOTE: Handle mounting setscrews are preinstalled inside the
handle.
1. Remove the handles from the packaging inside the refrigerator
and place them on a soft surface.
2. Open a refrigerator compartment door. On the closed door,
place a handle onto the shoulder screws so that the setscrews
are facing the adjacent door.
3. Firmly push the handle toward the door until the handle base
is flush against the door.
141414141414
A. Shoulder screws
B. Setscrews inside the handle
A. Shoulder screw
B. Setscrews inside the handle
2. Firmly push the handle toward the drawer until the handle
base is flush against the drawer.
3. Insert the short end of the hex key into the left-hand hole and
A
slightly rotate the hex key until it is engaged in the setscrew.
4. Using a left-to-right motion, tighten the setscrew a quarter-
turn at a time just until it begins to contact the shoulder screw.
Do not fully tighten.
5. Repeat steps 11 and 12 to fasten the right-hand setscrew to
the shoulder screw.
6. Once both setscrews have been partially tightened as
instructed in the previous steps, fully tighten both setscrews.
IMPORTANT: When the screws feel tight, tighten them an
additional quarter-turn. The handle is not properly installed
without this extra tightening.
7. Save the hex key and all instructions.
Remove the Handles
1. While holding the handle, insert the short end of the hex key
into a setscrew hole and slightly rotate the hex key until it is
engaged in the setscrew.
2. Using a right-to-left motion, loosen the setscrew a quarter-
turn at a time.
3. Repeat steps 1 and 2 for the other setscrew. Slowly pull the
handle away from the door or drawer.
4. If necessary, use a Phillips screwdriver to remove the shoulder
screws from the door.
Remove and Replace Handle Medallions (optional)
The handles for your model have red medallions on the ends.
Replacement medallions are available for purchase. See
“Accessories” to order.
1. Using a ¹⁄₈" hex key, remove the medallion from the end of the
handle.
2. Replace medallion.
3. Using the fastener removed in Step 1, attach the medallion to
the handle.
A. Handle medallion
Refrigerator Leveling and Door Closing
The base grille covers the adjustable brake feet and roller
assemblies located at the bottom of the refrigerator below
the freezer drawer. Before making any adjustments, remove the
base grille and move the refrigerator to its final location.
1. Remove the base grille. Using both hands, grasp the grille
firmly and pull it toward you. Open the freezer drawer to
access the brake feet.
NOTE: To allow the refrigerator to roll easier, raise the brake
feet by turning them counterclockwise. The front rollers will
be touching the floor.
2. Move the refrigerator to its final location.
3. Using the ¹⁄₄" hex driver, lower the brake feet. Turn them
clockwise until the rollers are off the floor and both brake feet
are snug against the floor. This keeps the refrigerator from
rolling forward when opening the refrigerator doors or freezer
drawer.
IMPORTANT: If you need to make further adjustments
involving the brake feet, you must turn both brake feet
the same amount to keep the refrigerator level.
151515151515
4. Make sure the doors close easily. If you are satisfied with the
A
¹⁄₄"
B
¹⁄₄"
A
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
B
A
door opening and closing, skip the next section and go to
Step 5. If, however, the doors do not close easily or the doors
pop open, adjust the tilt.
To Adjust the Cabinet Tilt:
■ Open the freezer drawer. Use a ¹⁄₄" hex nut driver to turn
both brake feet clockwise the same amount. This will raise
the front of the refrigerator. It may take several turns to
allow the doors to close easier.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the brake feet. This
makes it easier to turn them.
Style 1
A. Brake foot
B. Front roller
Style 2
A. Brake foot
5. Make sure the refrigerator is steady. If the refrigerator seems
unsteady or rolls forward when a door or drawer is pulled
open, adjust the brake feet.
To Steady the Refrigerator:
■ Open the freezer drawer. Using a ¹⁄₄" hex driver, turn both
brake feet clockwise the same amount until the brake feet
are snug against the floor. Check again. If not satisfied,
continue to adjust the brake feet by half turns of the screw
until the refrigerator does not roll forward when the drawer
is opened.
NOTE: Having someone push against the top of the
refrigerator takes some weight off the brake feet. This
makes it easier to turn the screws.
6. Replace the base grille by aligning the ends of the grille with
the leveling assemblies on each side and snapping the grille
into place.
FILTERS AND ACCESSORIES
Water Filtration System
Install the Water Filter
1. Locate the accessory packet in the refrigerator and remove
the water filter.
2. Take the water filter out of its packaging and remove the cover
from the O-rings. Be sure the O-rings are still in place after the
cover is removed.
3. The water filter compartment is located in the right-hand side
of the refrigerator ceiling. Push up on the compartment door
to release the catch, and then lower the door.
4. Align the arrow on the water filter label with the cutout notch in
the filter housing and insert the filter into the housing.
A. O-ring cover
161616161616
B. O-rings
5. Turn the filter clockwise 90 degrees (¹⁄₄ turn) until it locks into
A
MONTHS
REPLACE
the housing.
NOTE: If the filter is not correctly locked into the housing, the
water dispenser will not operate. Water will not flow from the
dispenser.
Install Air Filter (on some models)
An air filter is 15 times more powerful than baking soda at
reducing common food odors inside the refrigerator.
On some models, your refrigerator's accessory packet includes
an air filter which must be installed prior to use.
Installing the Air Filter
6. While the compartment door is still open, lift the filter up into
the compartment. Then, close the filter compartment door
completely.
7. Flush the water system. See “Flushing the Water Filter” in the
“Water and Ice Dispensers” section.
IMPORTANT: If you do not flush the water system, you may
experience dripping and/or decreased flow from the water
dispenser.
The Water Filter Status Light
Press OPTIONS on the control panel to launch the Options menu.
Press OPTIONS, under Filter Status, again to display the
percentage of filter life remaining (from 99% to 0%). Press ICE/
WATER, under Back, to return to the Normal screen.
The Water Filter status lights will help you know when to change
your water filter.
■ ORDER FILTER (yellow) - it is almost time to change the water
filter. While you are dispensing water, “Order Filter” will blink
seven times and sound an alert tone three times.
■ REPLACE FILTER (red) - Replace the water filter. While you are
dispensing water, “Replace Filter” will blink seven times and
an alert tone will sound three times.
■ RESET the Water Filter status tracking feature. After you
replace the disposable filter with a new filter, closing the filter
compartment door will automatically reset the filter status
tracking feature. See “Using the Control(s).”
NOTE: “REPLACE FILTER” will remain illuminated if a filter is
not installed or is installed incorrectly.
Install the air filter behind the vented door, located on the rear wall
near the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
A. Air filter
Installing the Filter Status Indicator
The filter comes with a status indicator which should be activated
and installed at the same time the air filter is installed.
Replace the Water Filter
To purchase a replacement water filter, see “Accessories” in the
User Guide, Use and Care Guide, or User Instructions.
Replace the disposable water filter when indicated on the water
filter status display or at least every 6 months. If water flow to your
dispenser or ice maker decreases noticeably, change the water
filter sooner.
1. Locate the water filter compartment in the right-hand side of
the refrigerator ceiling. Push up to release and lower the
compartment door.
2. Turn the water filter counterclockwise (to the left), and pull it
straight out of the compartment.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
3. Install the replacement water filter by following steps 2
through 7 in the “Install the Water Filter” section.
1. Place the indicator facedown on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator until
the bubble pops to activate the indicator.
3. Lift open the vented air filter door. On some models, there are
notches behind the door.
Models with notches:
■ With the indicator screen facing outward, slide the
indicator down into the notches.
NOTE: The indicator will not easily slide into the notches
if the bubble has not been popped.
171717171717
■ Close the air filter door and check that the indicator is
B
A
C
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
visible through the window in the door.
A. Status indicator window
B. Air Filter status indicator
C. Notches
Models without notches:
■ Place the indicator somewhere it is easily visible - either
inside the refrigerator, or elsewhere in your kitchen or
home.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months when
the status indicator has completely changed from white to red.
To order a replacement air filter, contact us. See “Accessories”
in the User Guide, Use and Care Guide, or User Instructions for
information on ordering.
1. Remove the used air filter by squeezing in on the side tabs.
2. Remove the used status indicator.
3. Install the new air filter and filter status indicator using the
instructions in the previous sections.
Sensitivity to
Ethylene
GrapesLowVery Low
LettuceHighVery Low
PearsHighVery High
SpinachHighVery Low
Ethylene
Production
Installing the Produce Preserver
For your convenience the suction mounted produce preserver can
be installed in either the crisper or the refrigerated drawers.
1. Wash the interior of a drawer with a solution of mild dish soap
and warm water, and dry thoroughly.
2. Find the package containing the Produce Preserver inside the
refrigerator, and install the Produce Preserver into the drawer
according to the instructions provided in the package.
Install Produce Preserver
(on some models)
The produce preserver absorbs ethylene to slow the ripening
process of many produce items. As a result, certain produce
items will stay fresh longer.
Ethylene production and sensitivity varies depending on the type
of fruit or vegetable. To preserve freshness, it is best to separate
produce with sensitivity to ethylene from fruits that produce
moderate to high amounts of ethylene.
Sensitivity to
Ethylene
ApplesHighVery High
AsparagusMediumVery Low
BerriesLowLow
BroccoliHighVery Low
CantaloupeMediumHigh
CarrotsLowVery Low
Citrus FruitMediumVery Low
181818181818
Ethylene
Production
Replacing the Produce Preserver
The disposable packet(s) should be replaced every 6 months or
when the status indicator changes completely from white to red.
To order replacements, contact us. See “Accessories” for
information on ordering.
1. Remove the used packets from the produce preserver
housing.
2. Remove the used status indicator.
3. Install the replacement packets and status indicator using the
instructions included in the package.
Accessories
A
The following accessories are available for your refrigerator.
To order an accessory, contact us and ask for the part number.
In the U.S.A., visit our website www.kitchenaid.com or call
1-800-422-1230.
In Canada, visit our webpage www.kitchenaid.ca or call
1-800-807-6777.
®
affresh
In U.S.A., order Part #W10355016
In Canada, order Part #W10355016B
affresh
In U.S.A., order Part #W10355049
In Canada, order Part #W10355049B
affresh® Kitchen & Appliance Cleaner:
In U.S.A., order Part #W10355010
In Canada, order Part #W10355010B
Water Filter:
In U.S.A., order Part #
In Canada, order Part #EDR2RXD1B
Air Filter:
Order Part #W10311524 or AIR1
Produce Preserver Starter kit:
Order Part #P1UB6S1
Produce Preserver Refill kit:
Order Part #P1KC6R1
Door Handle Medallions:
Order Part #W10762987 (Black)
Order Part #W10762993 (Chrome)
Stainless Steel Cleaner:
®
Stainless Steel Wipes:
EDR2RXD1
Using the Controls
The controls are located above the external dispenser.
IMPORTANT: The display screen on the dispenser control panel
will turn off automatically and enter “sleep” mode when the
control buttons and dispenser paddles have not been used for
2 minutes or more. Press any control button to reactivate the
display screen. The home screen will appear as shown.
REFRIGERATOR USE
Opening and Closing Doors
There are two refrigerator compartment doors. The doors can
be opened and closed either separately or together. There is
also an automatic closing mechanism so the door(s) will not
unintentionally be left open. If a door is open at a 40° or smaller
angle, the door will automatically, softly close.
IMPORTANT: If the doors do not automatically close at a 40° or
smaller angle, see “Bottom Door Hinge”.
There is a vertically hinged seal on the left refrigerator door.
■ When the left-side door is opened, the hinged seal
automatically folds inward so that it is out of the way.
■ When both doors are closed, the hinged seal automatically
forms a seal between the two doors.
Viewing and Adjusting Temperature Set Points
For your convenience, your refrigerator and freezer controls are
preset at the factory.
When you first install your refrigerator, make sure that the
controls are still set to the recommended set points. The factory
recommended set points are 37°F (3°C) for the refrigerator and
0°F (-18°C) for the freezer.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the set points to a colder than
recommended setting will not cool the compartments
any faster.
■ If the temperature is too warm or too cold in the refrigerator
or freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
■ The recommended settings should be correct for normal
household use. The controls are set correctly when milk
or juice is as cold as you like and when ice cream is firm.
NOTE: Areas such as a garage, basement, or porch may have
higher humidity or extreme temperatures. You may need to
adjust the temperature away from the recommended settings
to accommodate for these conditions.
■ Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
A. Hinged seal
191919191919
View Temperature Set Points
1. Press and hold TEMPERATURE for 3 seconds to activate
Temperature mode.
NOTE: To view temperature in degrees Celsius, press the
Light button, under Units, when Adjust mode is activated.
To return the display setting to Fahrenheit, press the Light
button again.
When Temperature mode is activated, press TEMP to toggle
between Fridge and Freezer. The display will show the
temperature set point of the selected compartment, and
temperature adjusting information will appear on the display
screen.
Recommended Refrigerator Temperature
Recommended Freezer Temperature
When adjusting temperature set points,
use the following chart as a guide:
CONDITION:TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too coldREFRIGERATOR Setting
1° higher
REFRIGERATOR too warm REFRIGERATOR Setting
1° lower
FREEZER too coldFREEZER Setting 1° higher
FREEZER too warm /
FREEZER Setting 1° lower
Too little ice
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
■ To turn cooling off, press and hold the Lock and Measured Fill
buttons at the same time for 3 seconds. The Cooling Off icon
will blink seven times and then remain lit as shown.
IMPORTANT:
■ To avoid unintentionally locking the dispenser or changing
other settings, press both buttons at exactly the same
time.
■ When cooling is OFF, the dispenser paddles and all
controls, except Lock and Measured Fill, are disabled.
Adjust Temperature Set Points
Refrigerator set point range: 33°F to 42°F (0°C to 5.5°C)
Freezer set point range: -5°F to 5°F (-21°C to -15°C)
1. When Temperature mode is activated, press TEMPERATURE
to select the Refrigerator zone. The display will show the
temperature set point of the selected compartment as shown.
2. Press LOCK to raise the set point, or press OPTIONS to lower
the set point.
3. When you have finished viewing (and adjusting if desired) the
refrigerator set point, press TEMPERATURE, under Select
Zone, to change the display to show the freezer set point.
When the zone has been changed, “FREEZER” appears on
the display screen.
4. Press the Lock button to raise the set point, or press the
Options button to lower the set point.
Save/Confirm Temperature Settings
■ When you have finished adjusting both the refrigerator and
freezer set points, press MEASURED FILL to confirm and to
save the settings.
NOTE: To exit Temperature mode without saving changes, press
the Ice/Water button under Back at any time, or allow about
60 seconds of inactivity. The temperature mode will turn off
automatically and return to the Normal screen.
Press LOCK and MEASURED FILL at the same time.
■ Press and hold LOCK and MEASURED FILL for 3 seconds
again to turn cooling back on.
Options
IMPORTANT: All options are OFF (default) until selected.
■ Press the Options button to open the Options menu and
select among the Max Ice, Filter Status and Max Cool
features.
NOTE: “Max Cool” and “Max Ice” illuminate to indicate when
both features are on.
■ Press the Ice/Water button at any time to return to the home
screen.
202020202020
Max Ice
The Max Ice feature assists with temporary periods of heavy ice
use by increasing ice production. Once selected, the Max Ice
feature will remain on for 24 hours unless manually turned off.
■ To turn on the Max Ice feature, press the Options button to
access the Options menu, then press TEMPERATURE, under
Max Ice, to activate the feature. When the feature is ON, the
Max Ice icon will appear on the dispenser display screen.
■ To manually turn off the Max Ice feature, press the Options
button to enter Options mode (unless you are already in
Options mode), then press TEMPERATURE, under Max Ice,
again. When the feature has been turned off, the Max Ice icon
will disappear from the dispenser display.
Filter Status
Displays the percentage of use remaining in the water filter (from
100% remaining to 0% remaining).
To access Filter Status, press the Options button to access the
Options menu, and then press OPTIONS, under Filter Status, to
display the percent of life remaining in the water filter.
ALSO
The Water Filter status lights will let you know when to change
your water filter.
■ ORDER FILTER (Yellow) - Order a replacement water filter.
■ REPLACE FILTER (Red) - Replace the water filter. Replacing
the disposable water filter will automatically reset the water
filter status tracking feature. See “Water Filtration System.”
NOTE: REPLACE FILTER will remain illuminated if a filter is
not installed or installed incorrectly.
Vacation Mode
In Vacation Mode, the freezer will defrost less often to conserve
energy.
■ To turn on Vacation Mode, press and hold the Temperature
and Options buttons at the same time for 3 seconds. When
the feature is on, VAC will appear on the display as shown.
■ To turn off Vacation Mode, press and hold the Temperature
and Options buttons at the same time for 3 seconds. VAC will
disappear and the display will return to the settings as they
were before Vacation Mode was turned on.
NOTES:
■ During the first hour after Vacation Mode is turned on, opening
and closing the refrigerator door will not affect the setting.
After 1 hour has passed, opening and closing the refrigerator
door will turn off Vacation Mode.
■ While in Vacation Mode, if Max Ice is turned on or the Door
Ajar alarm sounds, Vacation Mode will be canceled.
Additional Features
Max Cool
The Max Cool feature assists with periods of high refrigerator
use, full grocery loads, or temporarily warm room temperatures.
Once selected, the Max Cool feature will remain on for 24 hours
unless manually turned off.
NOTE: If you adjust the refrigerator temperature set point, Max
Cool will turn off.
■ To turn on the Max Cool feature, press the Options button to
access the Options menu, then press LOCK, under Max Cool,
to activate the feature. When the feature is ON, the Max Cool
icon will appear on the dispenser display screen.
■ To manually turn off the Max Cool feature, press the Options
button to enter Options mode (unless you are already in
Options mode), then press LOCK, under Max Cool, again.
When the feature has been turned off, the Max Cool icon will
disappear from the dispenser display.
Sabbath Mode
Sabbath Mode is designed for those whose religious
observances require turning off the lights and dispensers.
In Sabbath Mode, the temperature set points remain unchanged,
but the interior and dispenser lights turn off and all sounds,
alarms, and dispenser paddles are disabled.
■ To turn on Sabbath Mode, press and hold LIGHT and
OPTIONS at the same time for 3 seconds. When the feature
turns on, “Sabbath Mode” will appear on the dispenser
display.
■ To turn off Sabbath Mode, press and hold LIGHT and
OPTIONS at the same time for 3 seconds. The screen will
display the settings as they were before Sabbath Mode was
turned on. However, the Max Cool and Max Ice features, will
remain off until they are selected again.
NOTES:
■ Turning “Cooling Off” will cancel Sabbath Mode.
■ If a power outage occurs while in Sabbath Mode, Power
Outage will not be indicated on the display, no matter
how long the power was out.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the refrigerator
door(s), drawers, or freezer drawer is open for 5 minutes and
cooling is turned on. The alarm will repeat every 2 minutes. Close
all doors and drawer to turn it off. The feature then is reset and will
reactivate when either door is left open again for 5 minutes.
212121212121
NOTE: To mute the audible alarm while keeping the doors open,
A
B
such as while cleaning the inside of the refrigerator, press any
button on the control panel. The alarm sound will be temporarily
turned off, but the Door Ajar icon will still be displayed on the
dispenser control panel.
Disabling Sounds
■ To turn off control and dispenser sounds, press and hold ICE/
WATER and MEASURED FILL at the same time for 3 seconds.
All normal operating tones are disabled. Only alert tones will
be audible.
■ To turn all sounds back on, press and hold ICE/WATER and
MEASURED FILL at the same time for 3 seconds again.
Power Outage
The Power Outage indicator lets you know if the power supply to
the refrigerator has been off and the freezer temperature has risen
to 18°F (-8°C) or higher.
The control panel temperature display will read “PO,” and an
alert tone will sound three times. “Confirm” will blink until you
acknowledge the power outage by pressing MEASURED FILL
under “Confirm.”
Once the power outage has been confirmed, the “PO” will
disappear, and the display will return to the Home screen.
Showroom Mode
This mode is used only when the refrigerator is on display in a
retail store. If you unintentionally turn on Showroom mode, the
word “Showroom” will light up on the display. Exit Showroom
mode by pressing and holding LIGHT and LOCK at the same
time for 3 seconds.
Refrigerator Features
Temperature Controlled Exterior Drawer
IMPORTANT: The left-hand refrigerated drawer has its own
temperature control. This control sets the temperature for this
drawer only. The temperature for the right-hand drawer is set to
the same temperature as the main refrigerator compartment.
Temperatures have been preset for the storage of: Meat/Fish,
Cold Drinks, Greens/Herbs, Deli/Cheese, and Thaw/Marinate.
These preset temperatures cannot be adjusted.
■ Press SELECT to toggle through the temperature settings.
The icon will illuminate when it is selected.
Removable Interior Drawer Bins
The drawer bins are removable for ease in cleaning.
To remove and replace the interior bins:
1. To remove, grasp the sides of the bin and lift up and out.
2. To replace, with the rear of the bin facing the back of the
refrigerator, lower the bin onto the drawer glides. See
“Remove and Replace Drawer Fronts.”
Adjustable Drawer Bin Dividers
Each refrigerated drawer has an interior drawer bin with a divider
that can be inserted into one of three different positions or
removed to customize the space for your food storage needs.
Easy Slide Bin
A shallow storage compartment with glass lids, which slide from
side to side is located below and in front of the crisper drawers.
NOTE: This compartment is not temperature or humidity
controlled, so it is not recommended for storing leafy vegetables.
A. Crisper drawer handles
B. Easy Slide bin
To remove Easy Slide bin:
1. Remove all three crisper drawers.
2. Hold the upper sliding lid near the trim and lift up to remove.
Remove the lower lid.
3. Grasp the front of the bin with both hands and lift up on the
front to remove.
To replace Easy Slide bin:
1. Slightly tilt the rear of the bin upward.
2. Align the center rib and tabs on the Easy Slide bin with the ribs
and slots in the cabinet.
3. Lower the bin into place.
Herb Box
A box to store herbs and the water to keep them fresh is located
within the Easy Slide bin. For your convenience, you can
reposition the herb box anywhere along the length of the bin.
1. Slide open one of the bin doors to access the herb box.
2. Remove the herb box from the bin using two hands. One hand
should hold the box while the other hand holds the lid.
3. Grasp the handle between your fingers and lift up to remove
the lid.
NOTE: The bottom of the herb box is angled so that the roots
of the herbs can be submerged in water while the leaves
remain dry.
222222222222
Meat/Fish32°F (0°C)
Cold Drinks34°F (1°C)
Greens/Herbs36°F (2°C)
Deli/Cheese38°F (3°C)
Thaw/Marinate39°F (4°C)
Shelves and Shelf Frames
Important information to know about glass shelves
and covers:
Do not clean glass shelves or covers with warm water when
they are cold. Shelves and covers may break if exposed to
sudden temperature changes or impact, such as bumping.
Tempered glass is designed to shatter into many small,
pebble-size pieces. This is normal. Glass shelves and covers
are heavy. Use both hands when removing them to avoid
dropping.
2. Replace the drawer by placing it on the bottom drawer guide
and pushing it past the drawer stop into position.
To remove the crisper(s) cover:
1. Remove crisper drawers.
2. Holding the glass insert firmly with one hand, press up in
center of glass insert until it rises above the plastic frame.
Gently slide the glass insert forward to remove.
3. Lift the cover frame up and remove it.
The shelves in your refrigerator are adjustable to meet your
individual storage needs.
Storing similar food items together in your refrigerator and
adjusting the shelves to fit different heights of items will make
finding the exact item you want easier. It will also reduce the
amount of time the refrigerator door is open and save energy.
To remove and replace a shelf/shelf frame:
1. Remove the shelf/frame by tilting it up at the front and lifting it
out of the shelf supports.
2. Replace the shelf/frame by guiding the rear shelf hooks into
the shelf supports. Tilt the front of the shelf up until rear shelf
hooks drop into the shelf supports.
3. Lower the front of the shelf and make sure that the shelf is in
position.
Shelves with under-shelf lighting (on some models):
■ The hooks on the rear of the shelf must be fully engaged in the
shelf supports to maintain proper electrical flow.
■ No more than two shelves with under-shelf lighting may be
used in the refrigerator at one time.
Tuck Away Shelf (on some models)
To retract and extend the front section of the shelf:
1. To retract the front-section of the shelf, slightly lift up on the
front edge and push the adjustable portion of the shelf back
toward the rear of the refrigerator.
2. Extend the front of the shelf by pulling the retracted portion of
the shelf outward until it is fully extended.
To replace crisper(s) cover:
1. Fit back of cover frame into supports on side walls of the
refrigerator and lower the front of the cover frame into place.
2. Slide rear of glass insert into cover frame and lower front into
place.
3. Replace crisper drawers.
Refrigerator Door Bins
The bins on your refrigerator door are adjustable to meet your
individual storage needs.
NOTE: The smallest door bin must be installed in the lowest
position on the refrigerator door.
Water and Ice Dispensers
IMPORTANT:
■ Allow 3 hours for the refrigerator to cool down and chill water.
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The dispensing system will not operate when either the
refrigerator door or freezer drawer is open.
Flush the Water System
Air in the water dispensing system can cause the water dispenser
to drip. After connecting the refrigerator to a water source or
replacing the water filter, flush the water system.
Flushing the water dispensing system, forces air from the water
line and filter and prepares the water filter for use. Additional
flushing may be required in some households.
NOTE: As air is cleared from the system water may spurt out of
the dispenser.
1. Using a sturdy container, depress and hold the water
dispenser paddle for 5 seconds.
2. Release the dispenser paddle for 5 seconds. Repeat steps
1 and 2 until water begins to flow.
3. Once water begins to flow, continue depressing and releasing
the dispenser pad (5 seconds on, 5 seconds off) until a total of
3 gal. (12 L) has been dispensed.
Crisper Drawers
To remove and replace the drawers:
1. Grasp the handle at the bottom of the drawer and slide the
drawer straight out to the stop. Lift the drawer off the bottom
guide.
Calibrate Measured Fill
Household water pressure may affect the accuracy of the
Measured Fill feature. So, for optimum performance of your
water dispenser, you must first calibrate Measured Fill.
IMPORTANT:
■ Flush the water system before calibrating Measured Fill.
■ For best results, calibration should be performed when water
is not being used in the house.
232323232323
1. Place a sturdy measuring cup (1 cup [237 mL] size) on the
A
B
A
dispenser tray centered in front of the water dispenser paddle.
NOTE: Depending on your model, a measuring cup may be
provided.
A. Water dispenser paddle
B. Measuring cup (1 cup)
2. Press and hold the Options and Lock buttons at the same
time for 3 seconds. The words “Back” and “1 Cup” will appear
on the display screen. Also, the Calibrate Measured Fill icon
will illuminate and remain lit while the Measured Fill feature is
being calibrated.
NOTE: If overfilling or spilling occurs, discard the water and
press ICE/WATER “Back” to restart the calibration process.
4. When 1 cup of water has been correctly dispensed into the
measuring cup, press the Measured Fill button under the word
“Confirm” to confirm the calibration.
NOTE: You may press ICE MODE “Back” at any time to
exit Calibration mode. The Calibrate Measured Fill icon will
disappear.
3. Press and release the dispenser paddle, as needed, to
dispense water to the 1 cup fill line.
A. 1 cup of water
5. When Measured Fill calibration has been confirmed, the icons
will disappear and the display will return to the home screen.
Dispensing
Press ICE/WATER to toggle through the following choices in a
continuous loop:
■ Water (default) - Dispenses water.
■ Cubed - Dispenses cubed ice.
■ Crushed - Dispenses crushed ice.
NOTES:
■ The word “ICE” appears on the display screen when either
crushed or cubed ice is selected.
■ For crushed ice, cubes are crushed before being
dispensed. This may cause a slight delay when dispensing
crushed ice. Noise from the ice crusher is normal, and
pieces of ice may vary in size.
242424242424
■ When changing from crushed to cubed, a few ounces of
crushed ice will be dispensed along with the first cubes.
WaterCrushedCubed
The Water Dispenser
IMPORTANT:
■ Dispense at least 1 qt (1 L) of water every week to maintain a
fresh supply.
■ If the flow of water from the dispenser decreases, it could be
caused by low water pressure.
■ With the water filter removed, dispense 1 cup (237 mL) of
water. If 1 cup (237 mL) of water is dispensed in 8 seconds
or less, the water pressure to the refrigerator meets the
minimum requirement.
■ If it takes longer than 8 seconds to dispense 1 cup
(237 mL) of water, the water pressure to the refrigerator
is lower than recommended. See “Water Supply
Requirements” and “Troubleshooting” for suggestions.
To Dispense Water - Standard:
1. Select WATER.
2. Press a sturdy glass against the dispenser paddle.
3. Remove the glass to stop dispensing.
To Dispense Water - Measured Fill:
Measured Fill allows you to dispense a specified amount of water
with the touch of a few buttons.
NOTE: The amount of water you select will be dispensed. Make
sure the container is empty and that it can hold the entire volume.
If ice is in the container, you may need to adjust your selection.
1. Press MEASURED FILL to turn the feature on. When the
feature is ON, the Measured Fill screen appears on the
display.
Default, minimum, and maximum volumes are listed in the
following chart:
UnitsDefaultMinimumMaximum
Ounces81128
Cups1¹/₄16
Liters0.250.054.00
3. Press the LOCK (+) or OPTIONS (-) button to adjust the
volume as desired. The Lock control increases the volume,
and the Options control lowers the volume.
NOTES:
■ When increasing or decreasing the dispense volumes,
if an adjustment button (-/+) is held for approximately
10 seconds or longer, the control may stop responding.
Release the button for approximately 2 seconds, and then
continue making the adjustment.
■ Most coffee cups (commonly 4 to 6 oz [118 to 177 mL]
per cup) are not the same size as a measuring cup (8 oz
[237 mL]). You may need to adjust the volume to avoid
unintentionally overfilling coffee cups.
4. Dispense water.
NOTE: While dispensing water, the digital display will count
down how much water remains to be dispensed, according to
the volume you selected. The flow of water will automatically
stop once the desired volume has been dispensed.
■ Press a sturdy glass against the dispenser paddle.
OR
■ Place the glass below the water dispenser and press
MEASURED FILL, under Dispense, for hands-free
dispensing.
5. To stop dispensing before the selected volume has been
dispensed, remove the glass from the dispenser lever OR
press the Measured Fill button a second time.
NOTE: If you stop dispensing before the desired volume has
been dispensed, the digital display will continue to show how
much water remains to be dispensed. The display will turn off
after 1 minute of inactivity.
6. To select a new volume or start dispensing the same volume
again, you must first finish dispensing the selected volume or
turn off the Measured Fill feature (either by waiting 1 minute,
so it will automatically turn off, or by pressing ICE MODE to
manually turn it off) and then turn it back on.
NOTES:
■ The dispenser will automatically turn off Measured Fill
after 1 minute of inactivity. When Measured Fill is turned
off, any changes you have made will be lost and all
defaults will be restored.
■ Press ICE MODE, under “Back,” to manually turn off the
Measured Fill feature and return to the Home screen.
2. Press LIGHT, under Units, to toggle among ounce, cup, and
liter. The default unit is ounce.
The Ice Dispenser
IMPORTANT:
■ If the ice cubes are hollow or have an irregular shape, it
could be because of low water pressure. See “Water
Supply Requirements.”
■ Ice travels from the ice storage bin through the dispenser
chute to the dispenser. To turn off the ice maker, see “Ice
Maker and Storage Bin.”
■ The dispenser may continue to make noise and ice may
continue to dispense for several seconds after releasing
the dispenser button or paddle.
To Clean the Ice Dispenser Chute:
Humidity causes ice to naturally clump together. Ice particles can
build up until the ice dispenser chute becomes blocked.
If ice is not dispensed regularly, it may be necessary to empty the
ice storage bin and clean the ice delivery chute, the ice storage
bin, and the area beneath the storage bin every 2 weeks.
■ If necessary, remove the ice clogging the storage bin and
delivery chute using a plastic utensil.
■ Clean the ice delivery chute and the bottom of the ice storage
bin using a warm, damp cloth, and then dry thoroughly.
252525252525
To Dispense Ice:
Cut Hazard
Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.
WARNING
A
A
1. Select the desired type of ice. To switch between cubed ice
and crushed ice, press ICE/WATER.
2. Press a sturdy glass against the dispenser paddle. Hold the
glass close to the dispenser opening so ice does not fall
outside of the glass.
IMPORTANT: You do not need to apply a lot of pressure to the
paddle to activate the ice dispenser. Pressing hard will not
make the ice dispense faster or in greater quantities.
3. Remove the glass to stop dispensing.
NOTE: Ice may continue to dispense for several seconds after
removing the glass from the dispenser paddle. The dispenser may
continue to make noise for a few seconds after dispensing.
The Dispenser Drip Tray
There is an insert in the dispenser drip tray. The insert can be
removed from the drip tray to carry to the sink to empty or clean.
■ Push down on the rear edge of the insert to tilt up the front
edge for easy removal.
The Dispenser Lock
The dispenser can be disabled for easy cleaning or to avoid
unintentional dispensing by small children and pets.
NOTE: The Lock feature does not shut off power to the
refrigerator, to the ice maker, or to the dispenser light. It simply
deactivates the controls and dispenser levers. To turn off the ice
maker, see “Ice Maker and Storage Bin.”
■ Press and hold LOCK for 3 seconds to lock the dispenser.
■ Press and hold LOCK for 3 seconds to unlock the dispenser.
The display screen indicates when the dispenser is locked.
LOCKEDUNLOCKED
Ice Maker and Ice Storage Bin
(on some models)
IMPORTANT: To avoid low ice production and poor quality ice,
flush the water system before turning on the ice maker. See
“Water Dispenser.”
■ Following installation, allow 24 hours to produce the first
batch of ice. Discard the first three batches of ice produced.
Allow 2 to 3 days to fill the ice storage bin.
■ The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■ If the ice in the storage bin clumps together, break up ice
using a plastic utensil and discard. Do not use anything sharp
to break up the ice. This can cause damage to the ice bin and
the dispenser mechanism.
■ Do not store anything in the ice storage bin.
A. Dispenser tray insert
The Dispenser Light
When you use the dispenser, the light will automatically turn on.
To turn on the light when you are not dispensing:
Press LIGHT to toggle through the following choices in a
continuous loop:
■ OFF (default): The dispenser light is OFF.
■ ON: The dispenser light is ON at 100% brightness.
■ DIM: The dispenser light is ON at 50% brightness.
The dispenser lights are LEDs that cannot be changed. If
it appears that your dispenser lights are not working, see
“Troubleshooting” for more information.
262626262626
Style 1 - Ice Maker in the Refrigerator (on some models)
The ice maker is located on the left-hand side of the refrigerator
compartment ceiling. Ice cubes are ejected into the ice storage
bin, located on the left-hand refrigerator door.
Turn the Ice Maker On/Off
1. Push up on the latch on the left-hand side of the ice
compartment to open the door.
A. Ice compartment door latch
2. Turn on the ice maker by moving the switch to the (left)
A
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
On position.
NOTES:
■ To manually turn off the ice maker, move the control to
the Off (right) position.
■ Your ice maker has an automatic shutoff. The sensor
will automatically stop ice production if the storage bin
is full, if the door is open, or the storage bin is removed.
The control will remain in the On (left) position.
Ice Production Rate
■ The ice maker should produce approximately 3 lbs (1.4 kg) of
ice per day under normal operation.
■ To increase ice production, select the “Fast Ice” or “Max Ice”
feature from the Options menu on the control panel. See
“Using the Control(s).”
Style 2 - Ice Maker in the Freezer (on some models)
Turn the Ice Maker On/Off
To turn the ice maker on, simply lower the wire shut-off arm.
To manually turn the ice maker off, lift the wire shut-off arm to
the off (arm up) position and listen for the click.
NOTE: Your ice maker has an automatic shutoff. As ice is made,
the ice cubes will fill the ice storage bin and the ice cubes will
raise the wire shut-off arm to the OFF (arm up) position. Do not
force the wire shut-off arm up or down.
A. Ice storage bin release latch
3. Close the ice compartment door.
Remove and Replace the Ice Storage Bin
■ Remove the ice storage bin by inserting your fingers into the
hole at the base of the bin and squeezing the latch to release
the bin from the compartment. Lift the storage bin up and pull
it straight out.
■ Replace the storage bin inside the ice compartment and push
down to make sure it is firmly in place.
REFRIGERATOR CARE
Cleaning
NOTE: Turn off the ice maker before removing the ice storage bin
to serve ice or to clean the bin. This will keep the ice cubes from
dropping out of the ice maker and into the freezer compartment.
After replacing the ice storage bin, turn on the ice maker.
Ice Production Rate
■ The ice maker should produce a complete batch of ice
approximately every 2 hours.
DO USEDO NOT USE
✔ Soft, clean cloth✘ Abrasive cloths
✘ Paper towels or newsprint
✘ Steel-wool pads
✔ Warm, soapy water -
use a mild detergent.
✘ Abrasive powders or liquids
✘ Window sprays
✘ Ammonia
✘ Acidic or vinegar-based
cleaners
✘ Oven cleaners
✘ Flammable fluids
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
Exterior Cleaning
Please see the exterior cleaning information specific to your
model.
Style 1 - Smooth Door
IMPORTANT: Damage to smooth finish due to improper use
of cleaning products, or using non-recommended cleaning
products, is not covered under the warranty. Sharp or blunt
instruments will mar the finish.
NOTE: Paper towels scratch and may dull the clear coat of the
painted door. To avoid possible damage, use only soft, clean
cloths to polish and wipe the door.
Style 2 - Stainless Steel
IMPORTANT:
■ Use recommended stainless steel cleaners and cloths only.
Damage to stainless steel finish due to improper use of
cleaning products, or using non-recommended cleaning
products, is not covered under the warranty.
272727272727
■ Avoid exposing stainless steel appliances to caustic or
corrosive elements such as high-salt, high-moisture or highhumidity environments. Damage due to exposure to these
elements is not covered under the warranty.
DO USEDO NOT USE
3. Use a vacuum cleaner with a soft brush to clean the grille, the
open areas behind the grille, and the front surface area of the
condenser.
ONLY a stainless
steel cleaner
designed for
appliances. To
order the cleaner,
see “Accessories.”
✘ Stainless steel cleaner is for
stainless steel parts only! Do not
allow the Stainless Steel Cleaner
and Polish to come into contact
with any plastic parts such as
the trim pieces, dispenser
covers, or door gaskets.
NOTES:
■ If unintentional contact does occur, clean plastic part with a
sponge and mild detergent in warm water. Dry thoroughly with
a soft cloth.
■ Just because a cleaner is a liquid does not mean it is
nonabrasive. Many liquid cleansers formulated to be gentle
on tile and smooth surfaces still damage stainless steel.
■ Citric acid permanently discolors stainless steel. To avoid
damaging the finish of your stainless steel refrigerator:
Do not allow these substances to remain on the finish
IMPORTANT: Refrigerator shelves with under-shelf, LED lighting
are not dishwasher safe.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth
and a mild detergent in warm water.
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches, or cleansers containing
petroleum products on plastic parts, interior and door liners,
or gaskets.
3. Plug in refrigerator or reconnect power.
Condenser Cleaning
There is no need for routine condenser cleaning in normal home
operating environments. If the environment is particularly greasy
or dusty, or there is significant pet traffic in the home, the
condenser should be cleaned every 2 to 3 months to ensure
maximum efficiency.
If you need to clean the condenser:
1. Unplug refrigerator or disconnect power.
2. Remove the base grille.
Lights
The lights in both the refrigerator and freezer compartments
are LEDs which do not need to be replaced. If the lights do not
illuminate when the door or drawer is opened, call for assistance
or service. In the U.S.A., call 1-800-253-1301. In Canada, call
1-800-807-6777.
Vacation and Moving Care
Vacations
If You Choose to Leave the Refrigerator On While
You’re Away:
1. Use up any perishables and freeze other items.
2. If your refrigerator has an automatic ice maker and is
connected to the household water supply, turn off the water
supply to the refrigerator. Property damage can occur if the
water supply is not turned off.
3. If you have an automatic ice maker, turn off the ice maker.
NOTE: Depending on your model, raise the wire shut-off arm
to Off (arm up) position, or press the switch to OFF.
4. Empty the ice bin.
Models with Vacation Mode Feature
■ Turn on Vacation mode. See “Using the Controls.”
NOTE: Activating Vacation mode does not turn off the
ice maker.
If You Choose to Turn Off the Refrigerator Before
You Leave:
1. Remove all food from the refrigerator.
2. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one
day ahead of time.
■ When the last load of ice drops, raise the wire shut-off
arm to the Off (up) position or press the switch to OFF,
depending on your model.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the Control(s).”
5. Clean refrigerator, wipe it, and dry well.
6. Tape rubber or wood blocks to the tops of both doors to prop
them open far enough for air to get in. This stops odor and
mold from building up.
Moving
When you are moving your refrigerator to a new home, follow
these steps to prepare it for the move.
1. If your refrigerator has an automatic ice maker:
■ Turn off the water supply to the ice maker at least one day
ahead of time.
■ Disconnect the water line from the back of the refrigerator.
■ When the last load of ice drops, raise the wire shut-off arm
to the Off (up) position or press the switch to OFF,
depending on your model.
2. Remove all food from the refrigerator and pack all frozen food
in dry ice.
3. Empty the ice bin.
4. Turn off the Temperature control(s). See “Using the Control(s).”
282828282828
5. Unplug refrigerator.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
WARNING
6. Clean, wipe, and dry thoroughly.
7. Take out all removable parts, wrap them well, and tape them
together, so they don’t shift and rattle during the move.
8. Depending on the model, raise the front of the refrigerator so it
rolls more easily OR raise the leveling screws so they don't
scrape the floor. See “Align Doors and Drawers.”
9. Tape the doors closed and tape the power cord to the back of
the refrigerator.
When you get to your new home, put everything back and refer to
the “Installation Instructions” section for preparation instructions.
Also, if your refrigerator has an automatic ice maker, remember to
reconnect the water supply to the refrigerator.
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
refer to the warranty page in this manual and scan the code with your mobile device, or visit http://kitchenaid.custhelp.com.
In Canada, visit www.kitchenaid.ca. (Website may not be compatible with some mobile devices).
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
GENERAL OPERATIONPossible Causes and/or Recommended Solutions
Refrigerator
will not operate
Motor seems to
run too much
■ Not connected to an electrical supply - Plug the power cord into a grounded 3 prong outlet.
Do not use an extension cord.
■ No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
■ Household fuse has blown or circuit breaker has tripped - Replace the fuse or reset the circuit
breaker. If the problem continues, contact a licensed electrician.
■ Control or cooling is not turned on - Turn on the refrigerator control or turn cooling on.
See “Using the Controls.”
■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
■ Refrigerator control is in Showroom mode (on some models) - If the refrigerator is in
Showroom mode, cooling is turned off and “Showroom” will be illuminated on the control
panel. See “Using the Control(s)” for more information.
■ Your new refrigerator has an energy-efficient motor - The refrigerator may run longer than
you’re used to because the compressor and fans operate at lower speeds that are more energy
efficient. This is normal.
NOTE: Your refrigerator may run even longer if the room is warm, a large load of food is added,
the doors are opened often, or if a door has been left open.
292929292929
GENERAL OPERATIONPossible Causes and/or Recommended Solutions
Lights do not work■ Your refrigerator has been equipped with LED lighting which does not need to be replaced
- If there is power to the refrigerator and the lights do not illuminate when a door or drawer is
opened, call for service or assistance. See either the front cover or the Warranty for contact
information.
■ The dispenser light is set to OFF - On some models, the dispenser light will operate only when
the dispenser paddle is pressed. If you want the dispenser light to stay on continuously, see
“Water and Ice Dispensers.”
■ Doors have been open longer than 10 minutes - Close the doors and drawers to reset and
open to resume lighted task.
Shelves with under-shelf
LEDs do not light up (on
some models)
■ Shelf hooks are not fully engaged in shelf supports - Check that the rear shelf hooks are
completely seated into the slots in the shelf supports.
■ Shelf supports, fastened to the back wall of the refrigerator cabinet, are loose - Check all
shelf support screws to ensure they are fully tightened. Tighten all loose screws.
■ Doors have been open for longer than 10 minutes - Close the doors and drawers to reset, and
then open to resume lighted tasks.
Exterior drawer control not
lit/unresponsive
■ The refrigerator is in Cooling Off mode - Exit Cooling Off mode. See “Using the Control(s).”
■ The refrigerator controls’ initialization process did not complete successfully - Unplug the
refrigerator, and wait 5 seconds. Plug in the refrigerator, and wait 30 seconds before opening the
doors or drawers or touching the control panel.
■ The drawer front was recently removed - Make sure the temperature control wires have been
properly reconnected. See “Remove and Replace Drawer Fronts.”
Refrigerator seems noisyThe compressor in your new refrigerator regulates temperature more efficiently and uses less energy
than older models. During various stages of operation, you may hear normal operating sounds that
are unfamiliar.
The following noises are normal:
■ Buzzing/Clicking - Heard when the water valve opens and closes to dispense water or fill the ice
maker. If the refrigerator is connected to a water line, this is normal. If the refrigerator is not
connected to a water line, turn off the ice maker.
■ Repetitive Clicking - Dual evaporator is valve regulating the cooling operation.
■ Cracking/Clatter - Heard when ice is ejected from the ice maker mold and then falls into the ice
storage bin.
■ Popping - Heard when the inside walls contract/expand, especially during initial cooldown.
■ Hissing/Dripping - Flow of refrigerant or flow of oil in the compressor.
■ Pulsating/Whirring - Heard when the fans/compressor adjust to optimize performance during
normal operation.
■ Rattling - Heard when water passes through the water line or due to the flow of refrigerant.
Rattling may also come from items placed on top of the refrigerator.
■ Water running or gurgling - Heard when ice melts during the Defrost cycle and water runs into
the drain pan.
■ Sizzling - Heard when water drips onto the heater during the Defrost cycle.
■ Vibration - The refrigerator may not be steady. Adjust the leveling screws and lower the leveling
foot until it is firmly against the floor. See “Align Doors and Drawers.”
Temperature is too warm■ New installation - Following installation, allow 24 hours for the refrigerator and freezer to cool
completely.
NOTE: Adjusting the temperature control(s) to the coldest setting will not cool either
compartment (refrigerator or freezer) more quickly.
■ Cooling is turned off - Turn on cooling. See “Using the Control(s).”
■ Doors are opened often or not closed completely - This allows warm air to enter the
refrigerator. Minimize door openings, keep the doors fully closed, and make sure both doors
are properly sealed.
■ Air vents are blocked - Remove items that are immediately in front of the vents.
■ Large amount of warm food recently added - Allow several hours for the refrigerator to return
to its normal temperature.
■ Controls are not set correctly for the surrounding conditions - Adjust the controls to a colder
setting. Check the temperature again in 24 hours.
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