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KitchenAid
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KGCC566H
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1 pgs34.32 Kb0
User Manual
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User Manual 2
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Table of contents
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KitchenAid KGCC566H, KGCC505H User Manual

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Page 1
3193071
A Note to You ......................2
Cooktop Safety ..................3
Parts and Features .............5
Using Your Cooktop .........12
Using the surface burners ..12 Characteristics of
cookware materials..........14
Ceramic glass surface.....15
Caring For Your
Cooktop .............................16
Stainless steel surfaces...17 Sealed surface burners
Troubleshooting................20
Requesting Assistance
or Service ..........................21
Warranty ............................23
For assistance or service in the U.S.A., call the Consumer Assistance Center.
For assistance or service
in Canada, see page 22.
KITCHENAID®Gas Sealed Burner Cooktop
Use and Care Guide
®
®
MODELS KGCR055G KGCT055G KGCS105G KGCS127G KGCS166G
KGCT305G KGCT365G KGCT366G KGCC505H KGCC566H
www.kitchenaid.com
Page 2
2
2
Thank you for buying a KITCHENAID
®
appliance!
KitchenAid designs the best tools for the most important room in your house. To ensure that you enjoy many years of trouble-free operation, we developed this Use and Care Guide. It contains valuable information concerning how to operate and maintain your new appliance properly and safely. Please read it carefully. Also, please complete and mail the enclosed Product Registration Card.
A
Note to You
Please record your model’s information.
Whenever you call our Consumer Assistance Center at 1-800-422-1230 (in Canada, 1-800-461-5681) or request service for your appliance, you need to know your complete model number and serial number. You can find this information on the model and serial number plate (see illustration on pages 5-11 for location of plate).
Please also record the purchase information.
NOTE: You must provide proof of purchase or installation date for in-warranty service.
Keep this book and the sales slip together in a safe place for future reference.
Model Number Serial Number Purchase/
Installation Date Builder/
Dealer Name Address Phone
Page 3
3

Cooktop Safety

continued on next page
You will be killed or seriously injured if you don’t follow instructions.
You can be killed or seriously injured if you don’t follow instructions.
Your safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol. This symbol alerts you to hazards that can kill or hurt you and others. All safety messages will be preceded by the safety alert symbol and the word “DANGER” or
“WARNING.” These words mean:
wDANGER
wWARNING
All safety messages will identify the hazard, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity
of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliance.
•
Do not touch any electrical switch.
•
Do not use any phone in your building.
•
Immediately call your gas supplier from a neighbor’s phone. Follow the gas
•
supplier’s instructions. If you cannot reach your gas supplier, call the fire department.
•
– Installation and service must be performed by a qualified installer, service agency
or the gas supplier.
Page 4
4
SAVE THESE INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical
shock, injury to persons, or damage when using the cooktop, follow basic precautions, including the following:
• CAUTION: Do not store items of interest to
children in cabinets above the cooktop – children climbing on the cooktop to reach items could be seriously injured.
• Proper Installation – The cooktop, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the
National Electrical Code, ANSI/NFPA 70 or the
Canadian Electrical Code, Part 1.
Be sure the cooktop is properly installed and grounded by a qualified technician.
• This cooktop is equipped with a three-prong grounding plug for your protection against shock hazard and should be plugged directly into a prop­erly grounded receptacle. Do not cut or remove the grounding prong from this plug.
IMPORTANT SAFETY INSTRUCTIONS
• Disconnect the electrical supply before servicing the cooktop.
• Never Use the Cooktop for Warming or Heating the Room.
• Injuries may result from the misuse of the cooktop such as stepping, leaning, or sitting on the top surface.
• Maintenance – Keep cooktop area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
• Storage on the cooktop – Flammable materials should not be stored on or near surface units.
• Top burner flame size should be adjusted so it does not extend beyond the edge of the cooking utensil.
Cooktop Safety
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances known to the State of California to cause cancer, birth defects, or other reproductive harm, and requires businesses to warn of potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or other reproductive harm.
This appliance can cause low-level exposure to some of the substances listed, including benzene, formaldehyde, carbon monoxide, toluene, and soot.
Page 5
5
Control panel
Models KGCT055G (15 inch/38.1 cm)
KGCR055G (15 inch/38.1 cm)-not shown
6,000 BTU burner
Front burner control knob
Rear burner control knob
12,500 BTU burner
Model and serial number plate
(under cooktop) (p. 2)
Surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15, 16)
Use the rear burner for simmering or for cooking smaller quantities of food requiring small cookware. Use the front burner for cooking large quantities of food, deep-fat frying, or cooking with large cookware.

Parts and Features

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Control panel
Parts and Features
Model KGCT365G (36 inch/91.4 cm)
9,000 BTU burner
12,500 BTU burner
6,000 BTU burner
Left front burner control knob
Left rear burner control knob
Right front burner control knob
Right rear burner control knob
14,000 BTU burner
Model and serial number plate
(under cooktop) (p. 2)
Surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15,
16)
Use the left rear and right front burners for simmering or for cooking smaller quantities of food requiring small cookware. Use the left front and right rear burners for cooking large quantities of food, deep-fat frying or cooking with large cookware.
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Control panel
Parts and Features
Models KGCS105G (30 inch/76.2 cm)
KGCT305G (30 inch/76.2 cm)
14,000 BTU burner
9,000 BTU burner
12,500 BTU burner
6,000 BTU burner
Left front burner control knob
Left rear burner control knob
Right front burner control knob
Right rear burner control knob
Model and serial number plate
(under cooktop) (p. 2)
Surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15, 16)
Use the left rear and right front burners for simmering or for cooking smaller quantities of food requiring small cookware. Use the left front and right rear burners for cooking large quantities of food, deep-fat frying, or cooking with large cookware.
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Control panel
Parts and Features
Model KGCC505H (30 inch/76.2 cm)
14,000 BTU burner
9,000 BTU burner
12,500 BTU burner
6,000 BTU burner
Left front burner control knob
Left rear burner control knob
Right front burner control knob
Right rear burner control knob
Model and serial number plate
(under cooktop) (p. 2)
Left surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15, 16)
Use the left rear and right front burners for simmering or for cooking smaller quantities of food requiring small cookware. Use the left front and right rear burners for cooking large quantities of food, deep-fat frying, or cooking with large cookware.
Right surface
burner grate
(p. 14)
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Page 9
Parts and Features
Control panel
Model KGCC566H (36 inch/91.4 cm)
Left front burner control knob
Left rear burner control knob
Right front burner control knob
Right rear burner control knob
Center rear burner control knob
14,000 BTU burner
6,000 BTU burner
9,000 BTU burner
12,500 BTU burner
6,000 BTU burner
Model and serial number plate
(under cooktop) (p. 2)
Left surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15,
16)
Use the left rear, center, or right front burners for simmering or for cooking smaller quantities of food requiring small cookware. Use the left front and right rear burners for cooking large quantites of food, deep-fat frying or cooking with large cookware.
9
Right surface
burner grate
(p. 14)
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Page 10
10
Control panel
Models KGCS166G (36 inch/91.4 cm)
KGCT366G (36 inch/91.4 cm)
Left front burner control knob
Left rear burner control knob
Right front burner control knob
Right rear burner control knob
Center rear burner control knob
14,000 BTU burner
6,000 BTU burner
9,000 BTU burner
12,500 BTU burner
6,000 BTU burner
Model and serial number plate
(under cooktop) (p. 2)
Surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15,
16)
Use the left rear, center, or right front burners for simmering or for cooking smaller quantities of food requiring small cookware. Use the left front and right rear burners for cooking large quantites of food, deep-fat frying or cooking with large cookware.
Parts and Features
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Page 11
Control panel
Model KGCS127G (43 inch/109 cm)
9,000 BTU burner
6,000 BTU burner
12,500 BTU burner
6,000 BTU burner
9,000 BTU burner
14,000 BTU burner
Left front burner control knob
Left rear burner control knob
Right front burner control knob
Right rear burner control knob
Center left rear burner control knob
Center right rear burner control knob
Model and serial number plate
(under cooktop) (p. 2)
Surface burner grate
(p. 14)
Surface burner cap
(pp. 14, 15,
16)
Use the left rear, center left rear, center right rear, or right front burners for simmering or for cooking small­er quantities of food requiring small cookware. Use the left front or right rear burners for cooking large quantities of food, deep-fat frying, or cooking with large cookware.
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Parts and Features
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Page 12
12

Using Your Cooktop

The locator pin on the grate must be positioned in the burner cap hole to hold the grate in place.
The grates located on the left and right side of the cooktop contain grooves. These grooves must always face inward toward the control knobs to hold the grates in place. NOTE: (On some models) The middle grate must be placed in position first followed by the left and right grates (see pp. 5-11 for illustration)
Burner cap
Locator pin
Groove
Left
grate
Middle grate
Surface Grates
Your cooktop has sealed gas burners with an electric ignition system. The sealed burners spread the heat evenly across the bottom of the cookware and provide infinite heat control.

Using the surface burners

IMPORTANT: Your cooktop is factory-set for use with Natural Gas. If you wish to use L.P. gas, an L.P. Gas Conversion Kit is provided with the unit. The conversion must be done by a qualified service technician.
Page 13
13
Using the control knobs
Your cooktop comes with electric ignitors. Electric
ignitors automatically light the burners each time you turn the con­trol knobs to LITE.
• Place a filled pan on the burner grate before turning on the surface burner. Do not operate a burner for extended periods of time without having cookware on the grate.
•
Push in the control knob and turn it counter- clockwise to the LITE position. The clicking sound is the ignitor sparking. Make sure the burner has lit.
•
To stop the clicking sound after the burner lights,
turn the control knob to the cook setting you want. You can set the control knob anywhere between HI and LO.
NOTE: All electric ignitors will click at the same time. However, the burner with the control knob turned to LITE is the one that will ignite.
Energy saving tips
• To help shorten your cooking time, use the least
amount of liquid possible.
• Preheat your pans only when recommended and
for the shortest time possible.
• Start your food on a higher heat setting, then turn
the control to a lower setting to finish cooking.
SETTING LITE
HI
MED HI
MED
MED LO
LO
RECOMMENDED USE
• To light the burner.
• To start food cooking.
• To bring liquid to a boil.
• To hold a boil.
• To fry chicken or pancakes.
• For gravy, pudding, and icing.
• To cook large amounts of vegetables.
• To keep food cooking after starting it on a higher setting.
• To keep food warm.
• To melt chocolate or butter.
• To simmer.
NOTE: Do not leave empty cookware, or cookware which has boiled dry, on a hot surface burner. The cookware could overheat causing damage to the cook­ware or cooking product.
Burner heat settings
Use the following chart as a guide.
Using Your Cooktop
Using the Surface Burners (cont.)
Page 14
In case of a prolonged power failure
You can manually light surface burners. Hold a lit match near a burner and turn the control knob to the LITE position. After the burner lights, turn the control knob to the setting you want.
Home canning information
The large diameter of most water-bath or pressure canners combined with high heat settings for long periods of time can cause damage to the cooktop and/or surrounding areas.
To protect your cooktop:
• Center the canner over the surface burner.
• Do not let the canner extend beyond the grate
edges.
• Start with hot water, cover with a lid and bring to a boil; then reduce heat to maintain a boil or required pressure levels in a pressure canner.
•
Refer to your canner manual for specific instructions.
For up-to-date information on canning, In the United States, contact your local U.S. Government Agricultural Department Extension Office or companies who manufacture home canning products. In Canada, contact Agriculture Canada.
Using the right cookware makes a big difference
• The pan should have a flat bottom, straight sides,
and a well-fitting lid.
• Choose medium to heavy gauge (thickness)
cookware.
• The pan material (metal or glass) affects how
quickly and evenly the pan heats.
• When using glass or ceramic cookware, check to
make sure it is suitable for use on surface burners.
• To avoid tipping, make sure pots and pans are
centered on the grates.

Characteristics of cookware materials

Using Your Cooktop
Using the Surface Burners (cont.)
14
The pan material affects how fast heat transfers from the surface cooking area through the pan mater ial and how evenly heat spreads over the pan bott om. Choose pans that provide the best cooking results.
Aluminum
Cast iron
Ceramic or ceramic glass
Copper
Earthenware
Porcelain enamel-on-steel or enamel-on-cast iron
Stainless steel
• Heats quickly and evenly.
• Use for all types of cooking.
• Medium or heavy thickness is best for most cooking.
• Used as a core or base in cookware to provide even heating.
• Heats slowly and evenly.
• Good for browning and frying.
• Maintains heat for slow cooking.
• Can be coated with porcelain enamel.
• Heats s low ly a nd uneve nly.
• Use on low to medium settings.
• Follow manufacturer’s instructions.
• Heats very quickly and evenly.
• Used as a core or base in cookware to provide even heating.
• Can be used for cooktop cooking if recommended by the manufacturer.
• Use on low settings.
• See cast iron and stainless steel.
• Heats quic k ly but uneve nly.
•
A core or base of aluminum or copper on the cookware provides
even heating.
• Can be coated with porcelain enamel.
Page 15

Ceramic glass surface (Models KGCC505H, KGCC566H)

2. For stubborn spills, rub Cooktop Polishing Creme into cooked-on soil using a paper towel. If some soil remains, leave some creme on the spot(s) and follow Step 3.
3. Carefully scrape spots with the razor scraper.
4. Finish by polishing entire cooktop with Cooktop
Polishing Creme and a paper towel.
To order Cooktop Polishing Creme (Part No.
9753543) or razor scraper (Part No. 3183488),
call 1-800-422-1230 (in Canada, 1-800-461-5681) and follow the instructions and telephone prompts you hear.
NOTE: Always wipe and dry your cooktop thoroughly after using cleanser to prevent streaking or staining.
Your cooktop is designed for easy care. However, you need to maintain your ceramic glass surface differently than you would standard porcelain or glass surfaces. Foods spilled directly on the cooktop will not burn off. You should keep the surface dust free and soil free before heating.
The surface has been prepolished at the factory for improved protection and easier cleaning. The Cooktop Polishing Creme included with your cooktop, paper towels or a sponge, and a single­edge razor blade in the holder are all you need to clean your cooktop. For proper cleaning methods, please review “Cleaning tips” later in this section.
Follow them each time you use your cooktop. This will ensure you get the best performance out of your cooktop, as well as preserve that uniquely elegant look.
NOTE: Let the surface cool before cleaning. To avoid damaging the surface, follow these
instructions:
• Remove sugar spills and soils from the cooktop while the surface is still warm to avoid pitting on the surface.
• Do not use steel wool, plastic cleaning pads, gritty powdered cleansers, chlorine bleach, rust remover, ammonia, or glass cleaning products with ammonia. These could damage the cooktop surface.
Cleaning tips
What to use:
• Cooktop Polishing Creme included with your cooktop with a paper towel or clean, damp sponge. This creme has been developed especially for cleaning and polishing your cooktop. When using, follow instructions on container.
• Razor scraper – Use to remove cooked-on soils from your ceramic glass cooktop. To avoid scratches, keep the razor blade as flat against the cooktop as possible. Do not use on porcelain surfaces.
Store razor blades out of reach of
children.
(Not included with your range.)
• Do not use steel wool, plastic cleaning pads, abrasive powdered cleansers, chlorine bleach, rust remover, ammonia, or glass cleaning products with ammonia. These products could damage the cooktop surface.
Steps to follow:
1. Most spills can be wiped off easily using a paper
towel or clean, damp sponge as soon as Hot Surface Indicator Light goes off.
How to keep your cooktop looking like new:
IF THERE ARE Sugary spills
and soils
(such as jellies and candy syrups)
Burned-on soils
Dark streaks, specks, and discoloration
Metal marks
(from copper or aluminum pans)
Tiny scratches or abrasions
WHAT TO DO
To prevent pitting on the cooktop, wipe up with a paper towel or clean, damp sponge while
ceramic glass surface is still warm. Remove as soon as
possible after spill occurs. Rub Cooktop Polishing Creme or
nonabrasive cleanser into soil using a paper towel. Reapply creme to spots remaining. Hold razor scraper as flat to surface as possible, scrape spots. Polish entire cooktop with creme and paper towel. Rinse and dry. Store
razor blades out of reach of children.
Use Cooktop Polishing Creme or nonabrasive cleanser with a damp paper towel or sponge.
Use Cooktop Polishing Creme or nonabrasive cleanser with a damp paper towel or sponge before heating the cooktop again. If heated before cleaning, metal marks may not come off.
Scratches and abrasions do not affect cooking. In time, they will become less visible as a result of cleaning. To prevent scratches and abrasions, use Cooktop Polishing Creme regularly.
Using Your Cooktop
15
Page 16
Your cooktop is designed so you can care for it easily. You can do most cleaning with items found around your home. Cleaning your cooktop whenever spills or soiling occurs will help to keep it looking and working like new.
Before cleaning, always make sure all controls are off and the cooktop is cool. Refer to instructions on all cleaning products before using them to clean your cooktop.

Cleaning chart

Caring for Your Cooktop

16
PART CLEANING METHOD SPECIAL INSTRUCTIONS Control Knobs
Control Panel
Cooktop Surface
Tempered Glass, Porcelain
•
and Stainless Steel
Soap and water
•
Dishwasher
•
Soap and water
•
Spray glass cleaner
•
Soap and water
•
Mild liquid cleaner
•
Spray glass cleaner
•
Non-abrasive plastic scrubbing pad
•
• DO NOT use steel wool or
abrasive cleaners.
• Pull knobs straight away from
control panel.
• Wash, rinse and dry with soft
cloth.
• Wash, rinse and dry with soft
cloth.
• Apply spray cleaner to paper
towel; do not spray directly on panel.
• DO NOT use abrasive or harsh
cleaners like chlorine bleach, ammonia or oven cleaners.
• Wash, rinse and dry with soft
cloth.
• Gently clean around the model
and serial plate, too much scrubbing could remove the numbers.
NOTE: To avoid product damage, do not remove the cooktop.
Ceramic Glass
•
* When the cooktop is cool, remove all spills and clean. Food spills containing acids, such as vinegar and tomato, may affect the finish.
Soap and water
•
• See “Ceramic Glass Surface”
earlier in this section for cleaning instructions.
Page 17
Caring for Your Cooktop

Stainless steel surfaces (some models)

Cleaning Stainless Steel Surfaces
• Do not use steel wool or soap-filled scouring pads
• Rub in the direction of the grain line to avoid marring surface
• Always wipe dry to avoid water marks
HOW TO USE
• Wipe with damp cloth or sponge, then rinse with clean water and wipe dry.
• Rub in the direction of the grain lines with a damp cloth or sponge and cleaner. Rinse thoroughly. Repeat if necessary.
• Swab or wipe with cloth. Rinse with water and dry.
CLEANING AGENT
• Liquid detergent and water; all­purpose cleaner
• Mild-abrasive cleanser or stainless steel cleaners
• Vinegar
Routine cleaning and fingerprints
Stubborn stains and baked-on residue
Hard water spots
• If commercial cleaners are used, follow label directions. If product contains chlorine (bleach), rinse thoroughly and dry with a soft, lint-free cloth. Chlorine is a corrosive sub­stance.
Cleaning chart (cont.)
17
PART CLEANING METHOD SPECIAL INSTRUCTIONS
Surface burner grates and caps*
• Light to moderate soil
Soap and water
•
Non-abrasive plastic scrubbing pad
•
Dishwasher (grates only)
•
• Clean as soon as they become
dirty.
• Wash, rinse and dry well.
Heavy burned on soils
•
Surface burners
Non-abrasive plastic scrubbing pad
•
Mild abrasive powdered cleanser
•
and water
• Repeat steps of cleaning process
(with items at left) as needed, until soil is completely removed.
• Rinse thoroughly and dry.
NOTE: Do not reassemble caps
•
on burners while wet. Do not wash caps in dishwasher.
See “Sealed surface burners and
•
cooktop” in the “Caring for your cooktop” section.
Page 18

Sealed surface burners and cooktop

Cast-iron burner cap
Cleaning the surface burners
• You should routinely remove and clean the burn­er caps. Always clean the burner caps after a spillover. Keeping the burner caps clean prevents improper ignition and an uneven flame.
• For the proper flow of gas and ignition of the burner, DO NOTALLOW SPILLS, FOOD, CLEANING AGENTS, OR ANY OTHER MA TERI­AL TO ENTER THE GAS TUBE OPENING.
• Gas must flow freely through the gas tube opening for the burner to light properly. You must keep this area free of any soil and protect it from boilovers or spillovers. ALWAYS keep the burner cap in place whenever a surface burner is in use.
• Let the cooktop cool before cleaning.
• Do not use oven cleaners, bleach, or rust removers.
• Do not obstruct the flow of combustion and ventilation air.
• If the knobs are removed while cleaning, be care­ful not to spill liquids through the holes in the control area.
• Be careful not to allow moisture to collect in the control area. Moisture can cause the ignitor switches to fail.
Alignment pins
• Occasionally check the burner flames for proper
size and shape as shown. A good flame is blue in color. If the flames are uneven, you may need to clean the burners.
Gas tube opening
Burner
base
Ignitor
Caring for Your Cooktop
18
Page 19
To clean the burners:
1. Pull the burner caps straight up from the burner base.
2. Clean the burner caps with warm, soapy water and a sponge. You can also clean the caps with a mildly abrasive plastic scrubbing pad and pow­dered cleanser. Do not clean the burner caps in a dishwasher or self-cleaning oven.
3. If the gas tube opening has become soiled or clogged, use a cotton swab or a soft cloth to clean the area.
4. If the ports are clogged, clean them with a
straight pin. Do not enlarge or distort the port. Do not use a wooden toothpick.
If the burner needs to be adjusted, call a qualified technician for service.
6. Turn on the burner to see if it will light. If the burner does not light after you have cleaned it, contact a KitchenAid designated service technician. Do not service the sealed burner yourself.
5. After cleaning the gas tube opening and ports,
replace the burner caps. To replace the burner caps, make sure the alignment pins on the burner base are properly aligned with the cap.
Caring for Your Cooktop
Sealed surface burners and cooktop (cont.)
19
Page 20
You can solve many common cooktop problems easily, saving you the cost of a possible service call. Try the suggestions below to see if you can solve your problem without outside help. If the suggestions do not work, see “Requesting Assistance or Service” on page 21 (In the U.S.A.), or on page 22 (in Canada).
Problem Cause
• The cooktop is not wired into a live circuit with proper voltage.
• The cooktop is not properly connect­ed to the gas supply.
• A household fuse has blown or a cir­cuit breaker has tripped.
• A control knob is not set correctly.
• A household fuse has blown or a circuit breaker has tripped.
• The burner is wet from being washed.
• The burner ports may be clogged.
• The burner ports may be clogged.
• The burner needs cleaning.
• The air/gas mixture is incorrect.
• The cooktop is not level.
• The pan used is not the correct type or size.
• The flame size does not fit the cook­ware being used.
• The flow of combustion and/or venti­lation air to the cooktop is blocked.
Problem
Nothing will operate.
The burner fails to light.
The burner flames are uneven.
The burner flames lift off the ports, are yellow, or are noisy when turned off.
Cooking results are not what you expected.
Solution
• Wire the cooktop into a live circuit with proper voltage. (See installation instructions.)
• Contact a KitchenAid designated service technician to reconnect the cooktop to the gas supply.
• Replace household fuse or reset circuit breaker.
• Push in the control knobs before turning them.
• Replace household fuse or reset circuit breaker.
• Let it dry.
• Clean them with a straight pin. (See page 19.)
• Clean them with a straight pin. (See page 19.)
• Clean as directed on page 16.
• Contact a KitchenAid designated service technician to check the air/gas mixture or see Installation Instructions.
• Level the cooktop.
• Refer to a reliable cookbook for recommended pan type and size.
• Pan should be the same size or slightly larger than surface cooking are being used.
• Remove any obstructions around knobs or burners.

Troubleshooting

20
Page 21

Requesting Assistance or Service

If you need assistance or service in the U.S.A.:
Call the KitchenAid Consumer
Assistance Center toll free: 1-800-422-1230. Our consultants are available to assist you.
When calling: Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us to better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Installation information.
• Use and maintenance procedures.
• Accessory and repair parts sales.
• Specialized customer assistance
(Spanish speaking, hearing impaired, limited vision, etc.).
• Referrals to local dealers, service companies, and repair parts distributors.
KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
If you need replacement parts
If you need to order replacement parts, we recom­mend that you only use factory specified parts. These parts will fit right and work right, because they are made with the same precision used to build every new KITCHENAID
®
appliance.
To locate factory specified replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest KitchenAid designated service center.
For further assistance
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
KitchenAid Brand Home Appliances Consumer Assistance Center c/o Correspondence Dept. 2000 North M-63 Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Before calling for assistance or service, please check the “Troubleshooting Guide” section. It may save you the cost of a service call. If you still need help, follow these instructions.
21
Page 22
Requesting Assistance or Service
If you need assistance or service in Canada:
Call the KitchenAid Consumer
Assistance Center toll free: 8:30 a.m. - 6 p.m. (EST) at 1-800-461-5681. Our consultants are available to assist you.
When calling: Please know the purchase date, and the complete model and serial number of your appliance (see the “A Note to You” section). This information will help us to better respond to your request.
Our consultants provide assistance with:
• Features and specifications on our full line of appliances.
• Accessory and repair parts sales.
• Specialized customer assistance
(French speaking, hearing impaired, limited vision, etc.).
• Referrals to local dealers, service companies, and repair parts distributors.
KitchenAid designated service technicians are trained to fulfill the product warranty and provide after-warranty service, anywhere in Canada.
To locate the KitchenAid designated service company in your area, you can also look in your telephone directory Yellow Pages.
If you need further assistance, you can write to KitchenAid with any questions or concerns at:
Consumer Relations Department KitchenAid Canada 1901 Minnesota Court Mississauga, Ontario L5N3A7
Please include a daytime phone number in your correspondence.
For further assistance
If you need service:
Contact Inglis Limited Appliance Service from anywhere in Canada at 1-800-807-6777.
If you need replacement parts
If you need to order replacement parts, we recom­mend that you only use factory specified parts. These parts will fit right and work right, because they are made with the same precision used to build every new KITCHENAID®appliance.
To locate factory specified replacement parts in your area, call our Consumer Assistance Center telephone number or your nearest KitchenAid designated service center.
22
Page 23

Warranty

® Registered Trademark of KitchenAid, U.S.A. 10/99
© 1999 All rights reserved. KitchenAid Canada licensee in Canada Printed in U.S.A.
3193071
Gas Cooktop
LENGTH OF WARRANTY:
ONE-YEAR FULL WARRANTY
FROM DATE OF PURCHASE.
SECOND­THROUGH FIFTH­YEAR LIMITED WARRANTY
FROM DATE OF PURCHASE.
KITCHENAID WILL PAY FOR:
Replacement parts and repair labor costs to correct defects in materials or workman­ship. Service must be provided by a KitchenAid designated service company.
Replacement parts for any gas burner to correct defects in materials or workman­ship.
KITCHENAID WILL NOT PAY FOR:
A. Service calls to:
1. Correct the installation of the
cooktop.
2. Instruct you how to use the
cooktop.
3. Replace house fuses or correct house wiring.
B. Repairs when cooktop is used in other than normal home
C. Damage resulting from accident, alteration, misuse,
abuse, fire, flood, acts of God, improper installation, or
accordance with local electrical
or
D. Any labor costs during the limited warranties. E. Replacement parts or repair labor costs for units operated
United States and Canada.
F. Pickup and delivery. This product is designed to be
home.
G.
H.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
8/99
KITCHENAID AND KITCHENAID CANADA DO NOT ASSUME ANY RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states or provinces do not allow the exclusion or limitation of incidental or
consequential damages, so this exclusion or limitation may not apply to you. This warranty gives specific legal rights and you may also have other rights which vary from state to state or province to province.
If you need assistance or service, first see the "Troubleshooting" section in this book. After checking "Trouble­shooting," additional help can be found by checking the "Requesting Assistance or Service" section. In the U.S.A., call our Consumer Assistance Center at 1-800-422-1230. In Canada, call KitchenAid Canada at one of the telephone numbers listed in the "Requesting Assistance or Service" section.
outside the
repaired in the
Outside the United States and Canada, a different warranty may apply. For details, please contact your authorized KitchenAid dealer.
In Canada, travel or transportation expenses for customers who reside in remote areas.
installation not in
4. Correct house plumbing.
plumbing codes.
use.
®
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