For questions about features, operation/performance, parts, accessories or service, call: 1-800-422-1230, or visit our website at
www.kitchenaid.com.
In Canada, call: 1-800-807-6777, or visit our website at www.kitchenaid.ca.
In Mexico, call: 01 800 0022 767, or visit our website at www.kitchenaid.mx.
Model Number_________________________________________ Serial Number____________________________________________________
In Canada ................................................................................................ 13
In Mexico ................................................................................................ 13
W11439186A
COOKTOP SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
2
SAVE THESE INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
To reduce the risk of fire, electrical shock,
WARNING:
injury to persons, or damage when using the cooktop, follow
basic precautions, including the following:
Do not store items of interest to children in
CAUTION:
cabinets above a cooktop – Children climbing on the
cooktop to reach items could be seriously injured.
Proper Installation – Be sure your cooktop is properly
installed and grounded by a qualified technician.
Never Use Your Cooktop for Warming or Heating the
Room.
Do Not Leave Children Alone – Children should not be left
alone or unattended in area where cooktop is in use. They
should never be allowed to sit or stand on any part of the
cooktop.
This appliance is not intended for use by people
(including children) whose physical, sensory or mental
capacities are impaired or who lack the necessary
experience or knowledge/expertise to do so, unless such
persons are supervised or are trained to operate the
appliance by a person who accepts responsibility for their
safety.
Wear Proper Apparel – Loose-fitting or hanging garments
should never be worn while using the cooktop.
User Servicing – Do not repair or replace any part of the
cooktop unless specifically recommended in the manual. All
other servicing should be referred to a qualified technician.
Storage on Cooktop – Flammable materials should not be
stored near surface units.
WARNING: Failing to supervise an electric grill when
cooking on it with oil or fat is dangerous and constitutes a fire
hazard.
Do Not Use Water on Grease Fires – Smother fire or flame
or use dry chemical or foam-type extinguisher.
Use Only Dry Potholders – Moist or damp potholders on
hot surfaces may result in burns from steam. Do not let
potholder touch hot heating elements. Do not use a towel
or other bulky cloth.
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR
UNITS – Surface units may be hot even though they are
dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch,
or let clothing or other flammable materials contact surface
units or areas near units until they have had sufficient time
to cool. Among those areas are the cooktop and surfaces
facing the cooktop.
Use Proper Pan Size – This cooktop is equipped with one
or more surface units of different size. Select utensils
having flat bottoms large enough to cover the surface unit
heating element. The use of undersized utensils will
expose a portion of the heating element to direct contact
and may result in ignition of clothing. Proper relationship of
utensil to burner will also improve efficiency.
Never Leave Surface Units Unattended at High Heat
Settings – Boilover causes smoking and greasy spillovers
that may ignite.
CAUTION: The cooking process should be
supervised. Short cooking periods require constant
supervision.
Glazed Cooking Utensils – Only certain types of glass,
glass/ceramic, ceramic, earthenware, or other glazed
utensils are suitable for cooktop service without breaking
due to the sudden change in temperature.
Utensil Handles Should Be Turned Inward and Not Extend
Over Adjacent Surface Units – To reduce the risk of burns,
ignition of flammable materials, and spillage due to
unintentional contact with the utensil, the handle of a
utensil should be positioned so that it is turned inward, and
does not extend over adjacent surface units.
Metal objects, such as knives, forks, spoons and lids
should not be left on the grill’s cooking surface as they may
get hot.
Do Not Cook on Broken Cooktop – If cooktop should
break, cleaning solutions and spillovers may penetrate the
broken cooktop and create a risk of electric shock. Contact
a qualified technician immediately. Turn off the device to
avoid the possibility of electric shock.
If the power supply cord gets damaged, have it replaced
by the manufacturer, the latter’s service agent or by
qualified personnel in order to avoid danger.
Clean Cooktop With Caution – If a wet sponge or cloth is
used to wipe spills on a hot cooking area, be careful to
avoid steam burn. Some cleaners can produce noxious
fumes if applied to a hot surface.
The device is not designed to be started up by an
external timer or by a separate remote control system.
For units with ventilating hood –
Clean Ventilating Hoods Frequently – Grease should not
be allowed to accumulate on hood or filter.
When flaming foods under the hood, turn the fan on.
For units with coil elements –
Make Sure Reflector Pans or Drip Bowls Are in
Place – Absence of these pans or bowls during
cooking may subject wiring or components
underneath to damage.
Protective Liners – Do not use aluminum foil to line surface
unit drip bowls, except as suggested in the manual.
Improper installation of these liners may result in a risk of
electric shock, or fire.
Do Not Soak Removable Heating Elements - Heating
elements should never be immersed in water.
3
PARTS AND FEATURES - KNOB CONTROLS
G
ABCD
FE
A
CDEFG
B
ABC
DEF
This manual covers different models. The cooktop you have purchased may have some or all of the items listed.
30" (76.2 cm) Control Panel
A
B
C
D
E
F
36" (91.4 cm) Control Panel
A. Cooktop On indicator light
B. Hot surface indicator
C. Right front dual element control knob
D. Right rear single element control knob
E. Center single element control knob
F. Left rear triple element control knob
G. Left front single element control knob
36" (91.4 cm) Cooktop
A. Left rear single element control knob
B. Center rear single element control knob
C. Right rear single element control knob
D. Left front dual element control knob
E. Right front dual element control knob
F. Hot Surface indicator light
G. Cooktop On indicator light
30" (76.2 cm) Cooktop
A. Left rear triple element
B. Center single element
C. Right rear single element
D. Right front dual element
E. Control panel
F. Left front single element
A. Left rear single element
B. Center rear single element
C. Right rear single element
D. Control panel
E. Right front dual element
F. Left front dual element
4
COOKTOP USE - KNOB CONTROLS
Cooktop Controls
WARNING
Fire Hazard
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
The controls can be set to anywhere between H and L.
To Set:
Push in and turn knob to desired heat setting.
Use the following chart as a guide when setting heat levels.
SettingRecommended Use
H (High)■ Bring liquid to a boil.
Medium High
(between H and M)
M (Medium)■ Maintain a slow boil.
Medium Low
(between M and L)
L (Low)■ Keep cooked foods warm.
Dual/Triple Circuit
Elements
Melt■ Melt chocolate or butter.
REMEMBER: When cooktop is in use, the entire cooktop
area may become hot.
Hot Surface Indicator Light
This unit features a Hot Surface indicator light. The Hot Surface
indicator light will glow as long as any surface cooking area is too
hot to touch, even after the surface cooking area(s) is turned off.
If the cooktop is ON when a power failure occurs, the Hot Surface
indicator light will remain on after the power is restored to the
cooktop. It will remain on until the cooktop has cooled completely.
■ Hold a rapid boil.
■ Quickly brown or sear food.
■ Fry or sauté foods.
■ Cook soups, sauces, and gravies.
■ Stew or steam food.
■ Simmer.
■ Home canning
■ Large-diameter cookware
■ Large quantities of food
Even-Heat™ Ultra Power™ Element
This versatile element is perfect for everything from high-heat
cooking, like rapid boiling large amounts of liquids and sauces,
searing and browning of meats, and frying; to lower heat
techniques, like simmering sauces and even keeping foods warm.
The double-ring design incorporates a 10" outer element and a 6"
inner element to accommodate a variety of cookware sizes from
small saucepans to large stock pots.
10"/6" (25.4 cm/15.2 cm) Even-Heat™ Ultra Power™
Element with Simmer Setting:
SettingRecommended Use
Ultra High■ Start food cooking.
■ Rapid boiling large amounts of liquids
and sauces, searing and browning of
meats, and frying.
Medium Dual■ Maintain a slow boil.
■ Fry or sauté foods.
■ Cook soups, sauces, and gravies.
■ High simmer or simmer without lids.
Simmer Dual■ For Simmering when using large
cookware (greater than 6" (15.2 cm)
diameter).
Single High■ For boiling and high heat cooking with
small cookware (6" (15.2 cm) diameter
and less).
Single Low■ Keep food warm.
■ For best results use the element
labeled Even-Heat Melt. This element
is specically designed to reach lower
lows while still maintaining simmer and
boiling performance with small sized
cookware.
■ Low simmer using lids.
Dual Elements■ Home canning.
■ Large-diameter cookware. Large
quantities of food.
Cooktop On Indicator Light
Each cooktop has a Cooktop On indicator light. When the control
knob is ON, the light will glow.
5
Even-Heat™ Element
This 6" element offers the low temperatures needed to melt
chocolate or butter without scorching or burning. This element is
also ideal for lower heat cooking, like simmering sauces and
warming foods.
To Use:
1. Push in and turn knob toward EVEN-HEAT MELT.
2. Turn knob to OFF when nished.
Dual Element
The dual-size element offers exibility depending on the size of the
cookware. Single size can be used in the same way as a regular
element. The dual size combines the single and outer element and
is recommended for larger cookware, large quantities of food, and
home canning.
For best High heat performance, match burner to cookware size.
For best Low heat or Simmer performance, match cookware
to largest cooking area ring and use single ring for desired
performance.
Dual Element
A
B
Ceramic Glass
The surface cooking area will glow red when an element is ON,
except when Melt or Warming Zone (on some models) are used.
It may cycle on and off to maintain the selected heat level.
It is normal for the surface of light-colored ceramic glass to appear
to change color when surface cooking areas are hot.
As the glass cools, it will return to its original color.
Cleaning off the cooktop before and after each use will help keep
it free from stains and provide the most even heating. On cooktops
with light-colored ceramic glass, soils and stains may be more
visible, and may require more cleaning and attention. Cooktop
cleaner and a cooktop scraper are recommended.
For more information, see the “General Cleaning” section.
■ Avoid storing jars or cans above the cooktop. Dropping
a heavy or hard object onto the cooktop could crack
the cooktop.
■ To avoid damage to the cooktop, do not leave a hot lid on
the cooktop. As the cooktop cools, air can become trapped
between the lid and the cooktop, and the ceramic glass could
break when the lid is removed.
■ For foods containing sugar in any form, clean up all spills and
soils as soon as possible. Allow the cooktop to cool down
slightly. Then, while wearing oven mitts, remove the spills
using a scraper while the surface is still warm. If sugary spills
are allowed to cool down, they can adhere to the cooktop and
can cause pitting and permanent marks.
■ To avoid scratches, do not slide cookware or bakeware across
the cooktop. Aluminum or copper bottoms and rough nishes
on cookware or bakeware could leave scratches or marks on
the cooktop.
■ Do not cook popcorn in prepackaged aluminum containers
on the cooktop. They could leave aluminum marks that cannot
be removed completely.
■ To avoid damage to the cooktop, do not allow objects that
could melt, such as plastic or aluminum foil, to touch any
part of the entire cooktop.
■ To avoid damage to the cooktop, do not use the cooktop
as a cutting board.
■ Use cookware about the same size as the surface cooking
area. Cookware should not extend more than 1/2" (1.3 cm)
outside the area.
A. Single element
B. Dual element
To Use Single:
1. Push in and turn knob from the OFF position to the SINGLE
zone anywhere between L and H.
2. Turn knob to OFF when nished.
To Use Dual:
1. Push in and turn knob from the OFF position to the DUAL zone
anywhere between L and H.
2. Turn knob to OFF when nished.
6
B
A
C
A. Surface cooking area
B. Cookware/Canner
C. 1/2" (1.3 cm) maximum overhang
■ Use at-bottomed cookware for best heat conduction and
energy efciency. Cookware with rounded, warped, ribbed, or
dented bottoms could cause uneven heating and poor cooking
results.
■ Determine atness by placing the straight edge of a ruler
across the bottom of the cookware. While you rotate the
ruler, no space or light should be visible between it and the
cookware.
■ Make sure the bottoms of pots and pans are clean and dry
before using them. Residue and water can leave deposits
when heated.
■ To avoid damage to the cooktop, do not cook foods directly
on the cooktop.
PARTS AND FEATURES – ELECTRONIC TOUCH CONTROLS
ABC
D
EFGH
FE D
ABC
ABC
D
AB
C
DE
F
This manual covers different models. The cooktop you have purchased may have some or all of the items listed.
30" (76.2 cm) Control Panel
36" (91.4 cm) Control Panel
A. Left rear single element
electronic touch control
B. Center rear single element
(even-heat melt) electronic
touch control
C. Right rear dual element
electronic touch control
D. Timer electronic touch
control
30" (76.2 cm) Cooktop
E. Wi electronic touch control
F. Control lock hold 3 sec
G. Center front single element
electronic touch control
H. Left front dual element (even-
heat ultra power) electronic
touch control
H
A. Left rear single element electronic touch control
B. Center triple element electronic touch control
C. Right rear single element (even-heat melt) electronic touch control
D. Right front single element electronic touch control
E. Timer electronic touch control
F. Wi electronic touch control
G. Control lock hold 3 sec
H. Left front dual element (even-heat ultra power) electronic touch
control
EFG
36" (91.4 cm) Cooktop
A. Left rear single element
B. Center rear single element (even-heat melt)
C. Right rear dual element
D. Control panel
E. Center front single element
F. Left front dual element (even-heat ultra power)
A. Left rear single element
B. Center triple element
C. Right rear single element (even-heat melt)
D. Right front single element
E. Control panel
F. Left front dual element (even-heat ultra power)
7
COOKTOP CONTROLS – ELECTRONIC TOUCH CONTROLS
AB
Cooktop Controls
Wi-Fi Connectivity
■ Connect to Network: Download the KitchenAid
app store on your mobile phone. See the Connectivity Setup
sheet for more detailed instructions.
■ SAID Code: The SAID code is used to sync a smart device
with your appliance.
The SAID code plate is located on the metal cabinet
underneath the cooktop. See the following illustration.
A. Model/serial number plate
B. SAID code for Wi-Fi connection
■ MAC Address: MAC Address is displayed for the Wi-Fi
module.
■ Wi-Fi Radio: Turn Wi-Fi on or off.
®
app from the
4. When nished cooking, touch ON/OFF for the desired element
to turn off surface cooking area(s) individually or touch the Off
keypad to turn off all surface cooking areas at once.
Use the following chart as a guide when setting heat levels.
SettingRecommended Use
High
10 BOIL
Medium High
08-09
Medium
06-07
Medium Low
04-05
Low
03 SIMMER
Keep Warm
■ Start food cooking.
■ Bring liquid to a boil.
■ Hold a rapid boil.
■ Quickly brown or sear food.
■ Maintain a slow boil.
■ Fry or sauté foods.
■ Cook soups, sauces, and gravies.
■ Stew or steam food.
■ Provide lowest simmer/heat setting.
■ Simmer (range of simmer temperatures).
■ Keep cooked foods warm.
02 K. WARM
Melt
■ Melt chocolate and butter.
01 MELT
Dual/Triple
Elements
■ Home canning
■ Large-diameter cookware
■ Large quantities of food
WARNING
Fire Hazard
Turn off all controls when done cooking.
Failure to do so can result in death or fire.
The electronic touch controls offer a variety of heat settings
for optimal cooking results.
For maximum element operation, all cooktop electronic touch
controls can be set to High when bringing liquids to a rapid boil.
When the cooktop is turned on or after power is restored to the
cooktop after a power failure, all temperature setting lights will
glow for 10-15 seconds. After the lights go off, the cooktop is
ready to use.
To Use:
1. Touch the On/Off keypad for the desired element.
2. Touch the “+” (plus) or “-” (minus) keypad to select the power
level.
NOTE: Press the “+” (plus) or “-” (minus) keypads to increase
or decrease power one level at a time. If a power level is not
selected within approximately 10 seconds, the element will not
turn on.
3. To change the power level while cooking, select a power level
with the “+” (plus) or “-” (minus) keypad.
REMEMBER: When cooktop is in use, the entire cooktop
area may become hot.
Hot Surface Indicator Lights
An “H” will appear in the surface cooking area display as long as
any surface cooking area is too hot to touch, even after the
surface cooking area(s) is turned off.
A. Hot surface indicator
Cooktop On Indicator Light
The cooktop has a Cooktop ON indicator light. The light will glow
when any of the elements are ON.
The element display will show the current power level when that
element is On and a power level is selected.
8
Dual/Triple Element
The dual and triple elements offer exibility depending on the size
of the cookware. Single size can be used in the same way as a
regular element. The dual and triple sizes combine single, dual,
and outer elements and are recommended for larger cookware,
large quantities of food, and home canning.
Triple Element (on some models)
To Use Dual and Triple:
1. When the On/Off keypad is touched, all heating zones for the
selected element will be active. To reduce the number of
heating zones being used, touch ZONE SIZE. One, two, or
three lights will glow to indicate the number of burner zones
being used. One of the lights will blink.
Dual Element
A
BC
A. Single size
B. Dual size
C. Triple size
A
B
A. Single element
B. Dual element
A
A. Zone size
2. Touch the “+” (plus) or “-” (minus) keypad to select the power
level. A tone will sound each time a keypad is touched.
NOTE: Press the “+” (plus) or “-” (minus) keypads to increase
or decrease power one level at a time. If a power level is not
selected within approximately 10 seconds, the element will not
turn on.
3. To change the power level while cooking, touch the “+” (plus)
or “-” (minus) keypad to select a new power level.
NOTE: If the power level is at the minimum power setting,
press “-” minus to jump to the maximum setting.
4. To change the heating zones being used while cooking, touch
ZONE SIZE.
5. When nished cooking, touch ON/OFF for the desired element
to turn off the surface cooking area.
Control Lock
The Control Lock cooktop control avoids unintended use of the
surface cooking areas. When the cooktop is locked out, the
surface cooking areas cannot be turned on by the cooktop touch
controls.
To Lock Cooktop: Touch and hold the Control Lock Hold 3 Sec
keypad for 3 seconds. After 3 seconds, Control Lock Hold 3 Sec
will glow red, indicating that the cooktop controls are in the lockout
position.
To Unlock Cooktop: Touch and hold the Control Lock Hold 3 Sec
keypad for 3 seconds.
9
Home Canning
When canning for long periods, alternate the use of surface
cooking areas, elements, or surface burners between batches.
This allows time for the most recently used areas to cool.
■ Center the canner on the grate or largest surface cooking area
or element. On electric cooktops, canners should not extend
more than 1/2" (1.3 cm) beyond the surface cooking area or
element.
■ Do not place canner on two surface cooking areas, elements
or surface burners at the same time.
■ On ceramic glass models, use only at-bottomed canners.
■ For more information, contact your local agricultural
department. Companies that manufacture home canning
products can also offer assistance.
Cookware
IMPORTANT: Do not leave empty cookware on a hot surface
cooking area, element, or surface burner.
Ideal cookware should have a at bottom, straight sides, and a
well-tting lid and the material should be of medium-to-heavy
thickness.
Rough nishes may scratch the cooktop. Aluminum and copper
may be used as a core or base in cookware. However, when
usedas a base, they can leave permanent marks on the cooktop
or grates.
Cookware material is a factor in how quickly and evenly heat is
transferred which affects cooking results. A nonstick nish has
the same characteristics as its base material. For example,
aluminum cookware with a nonstick nish will take on the
properties of aluminum.
Use the following chart as a guide for cookware material
characteristics.
CookwareCharacteristics
Aluminum■ Heats quickly and evenly.
■ Suitable for all types of cooking
■ Medium or heavy thickness is best
formost cooking tasks.
Cast iron■ Heats slowly and evenly.
■ Good for browning and frying
■ Maintains heat for slow cooking.
Ceramic or
ceramic glass
■ Follow manufacturer’s instructions.
■ Heats slowly but unevenly.
■ Ideal results on low-to-medium
heatsettings
Copper■ Heats very quickly and evenly.
Earthenware■ Follow manufacturer’s instructions.
■ Use on low heat settings.
Porcelain
■ See stainless steel or cast iron.
enamelon-steel or
castiron
Stainless steel■ Heats quickly but unevenly.
■ A core or base of aluminum or copper on
stainless steel provides even heating.
10
COOKTOP CARE
General Cleaning
IMPORTANT: Before cleaning, make sure all controls are off
and the cooktop is cool. Always follow label instructions on
cleaning products.
Soap, water, and a soft cloth or sponge are suggested rst, unless
otherwise noted.
Do not use a steam cleaner.
CERAMIC GLASS
Cleaning Method:
To avoid damaging the cooktop, do not use steel wool, abrasive
powder cleansers, chlorine bleach, rust remover, or ammonia.
1. Remove food/residue with the Cooktop Scraper.
■ For best results, use the Cooktop Scraper while the
cooktop is still warm but not hot to the touch. It is
recommended to wear an oven mitt while scraping
thewarm cooktop.
■ Hold the Cooktop Scraper at approximately a 45° angle
against the glass surface and scrape the residue. It
will be necessary to apply pressure in order to remove
theresidue.
Allow the cooktop to cool down completely before proceeding
to Step 2.
2. Apply a few dime-sized drops of affresh® Cooktop Cleaner
tothe affected areas.
The Complete Cooktop Cleaner Kit is available for order and
includes the following:
■ Cooktop Scraper
■ Affresh
■ Blue Cooktop Cleaning Pads
®
Cooktop Cleaner
See the “Accessories” section for part numbers and information
on ordering.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers, or oven cleaner.
To avoid damage, do not soak knobs.
When replacing knobs, make sure knobs are in the Off position.
Do not remove seals under knobs.
Cleaning Method:
■ Soap and water:
Pull knobs straight away from control panel to remove.
■ When replacing knobs, make sure they are in the Off position.
STAINLESS STEEL (on some models)
To avoid damage to stainless steel surfaces, do not use
soap-lled scouring pads, abrasive cleaners, Cooktop Cleaner,
steelwool pads, gritty washcloths, or abrasive paper towels.
Rub in direction of grain to avoid damaging.
Cleaning Method:
■ All-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
■ Vinegar for hard water spots.
■ Rub affresh
®
Cooktop Cleaner onto the cooktop surface
with the blue Cooktop Cleaning Pad. Some pressure is
needed to remove stubborn stains.
■ Allow the cleaner to dry to a white haze before proceeding
to Step 3.
3. Polish with a clean, dry cloth or a clean, dry paper towel.
■ Repeat steps 1 through 3 as necessary for stubborn
orburned-on stains.
11
TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call,
visit http://www.kitchenaid.com/customer-service. In Canada, visit http://www.kitchenaid.ca. In Mexico, visit https://kitchenaid.mx.
Contact us by mail with any questions or concerns at the address below.
In the U.S.A.:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
ProblemPossible Causes and/or Solutions
Nothing will operateA household fuse has blown or a circuit breaker has tripped: Replace the fuse or reset
Cooktop will not operateControl knob set incorrectly: Push in knob before turning to a setting.
Excessive heat around
cookware on cooktop
Cooktop cooking results
not what expected
Cooktop is beepingKey is pressed and held: Remove any object left on the control area, or wipe any debris from the
Cooktop is dispalying F1E0
code
thecircuitbreaker. If the problem continues, call an electrician.
Cooktop isn’t wired properly: See the Installation Instructions.
Control Lock may be on: Press and hold “Control Lock” for 3 seconds.
One or more burners stopped working during use: Allow the cooktop to cool down for 30 minutes,
then turn the burner on again.
Cookware is not the proper size: Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more than 1/2" (1.3 cm) outside the cooking
area.
Cooktop surfaces become hot: When cooktop is in use, the entire cooktop area may become hot.
Proper cookware is not being used: See the “Cookware” section.
Control knob is not set to the proper heat level: See the “Cooktop Controls” section.
Cooktop is not level: Level the cooktop. See the Installation Instructions.
Certain power levels seem to take longer to cook food or some power levels do not perform as
well as usual: The cooktop regulates the temperature of the internal components and automatically
reduces the power of all the elements in use without any visual or audible feedback. Allow the cooktop
to cool down for 30 minutes to resume normal cooking performance. See “To Use” in the “Cooktop
Controls” section.
control panel surface. If the cooktop continues beeping for longer than 15 minutes, the control panel
will lock, and the F1E0 code will appear in the display. See “Cooktop is dispalying F1E0 code” in this
section.
Cooktop is dispalying F1E0, indicating that one or more keys are permanently pressed: Follow the
steps below.
1. Make sure the cooktop controls are off.
2. Clean the cooktop touch control panel thoroughly. See the “General Cleaning” section.
3. Disconnect power or unplug the cooktop.
4. After 1 minute, reconnect power or plug in the cooktop.
5. If error returns after 1 minute, call for service.
In Canada:
KitchenAid Brand Home Appliances
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
In Mexico:
Whirlpool México, S. de R.L. de C.V.
Antigua Carretera Roma Km 9 S/N
Col. El Milagro, Apodaca, N.L.,
Mexico, C.P. 66634
12
ASSISTANCE OR SERVICE
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specied parts. These factory specied parts
will t right and work right because they are made with the same
precision used to build every new KitchenAid® appliance.
To locate factory specied parts in your area, call us or your
nearest KitchenAid designated service center.
In the U.S.A.
Call the KitchenAid Customer eXperience Center toll-free:
1-800-422-1230 or visit our website at www.kitchenaid.com.
Our consultants provide assistance with:
■ Scheduling of service. KitchenAid
service technicians are trained to fulll the product warranty
and provide after-warranty service anywhere in the United
States.
■ Features and specications on our full line of appliances.
If you need further assistance, you can write with any questions or
concerns at:
KitchenAid Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
To order accessories, visit our website at www.kitchenaid.com.
In Canada
Call the KitchenAid Customer eXperience Center toll-free:
1-800-807-6777 or visit our website at www.kitchenaid.ca.
Our consultants provide assistance with:
■ Scheduling of service. KitchenAid
service technicians are trained to fulll the product warranty
and provide after-warranty service anywhere in Canada.
■ Features and specications on our full line of appliances.
■ Referrals to local KitchenAid
■ Use and maintenance procedures.
■ Accessory and repair parts sales.
®
appliances designated
®
appliance dealers.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
Customer eXperience Centre
200 - 6750 Century Ave.
Mississauga, ON L5N 0B7
Please include a daytime phone number in your correspondence.
In Mexico
Call the Whirlpool Service® Center:
Teléfono: 01 800 0022 76
or visit www.kitchenaid.mx/servicio.
For further assistance
If you need further assistance, you can write to Whirlpool
Properties with any questions or concerns at:
Whirlpool México, S. de R.L. de C.V.
Antigua Carretera Roma Km 9 S/N
Col. El Milagro, Apodaca, N.L.,
Mexico, C.P. 66634
Please include a daytime phone number in your correspondence.
Affresh® Cooktop Cleaner
(ceramic glass models)
Order Part Number W10355051
Cooktop Protectant
(ceramic glass models)
Order Part Number 31463
Cooktop Scraper
(ceramic glass models)
Order Part Number WA906B
Affresh® Stainless Steel Cleaner
(stainless steel models)
Order Part Number W10355016
Affresh® Kitchen and Appliance Cleaner
Order Part Number W10355010
13
GUIDE D’UTILISATION DE LA TABLE DE
CUISSON RADIANTE À COMMANDES
TACTILES ET BOUTONS ROTATIFS DE
30 PO ET 36 PO (76,2 CM ET 91,4 CM)
Pour des questions à propos des éléments suivants: caractéristiques, fonctionnement/rendement, pièces, accessoires ou entretien/
dépannage, composer le: 1800422-1230 ou visiter notre site Web au www.kitchenaid.com.
Au Canada, composer le: 1800807-6777 ou visiter notre site Web au www.Kitchenaid.ca.
Numéro de modèle_________________________________________ Numéro de série ____________________________________________
Table des matières
SÉCURITÉ DE LA TABLE DE CUISSON .....................................15