KitchenAid Architect Series II KSC23W8EYY, W10416733 User Manual
REFRIGERATOR USER INSTRUCTIONS
THANK YOU for purchasing this high-quality product. If you should experience a problem not covered in TROUBLESHOOTING,
please visit our website at www.kitchenaid.com for additional information. If you still need assistance, call us at 1-800-422-1230.
In Canada, visit our website at www.kitchenaid.ca or call us at 1-800-807-6777.
You will need your model and serial number, located on the inside wall of the refrigerator compartment.
Para obtener acceso a “Instrucciones para el usuario del refrigerador” en español, o para obtener información adicional acerca de
su producto, visite: www.kitchenaid.com.
Necesitará su número de modelo y de serie, ubicado en el interior del compartimiento del refrigerador.
Table of Contents / Table des matières
REFRIGERATOR SAFETY.....................................................................1
REFRIGERATOR USE ...........................................................................2
REFRIGERATOR CARE......................................................................... 7
TROUBLESHOOTING............................................................................8
ACCESSORIES ....................................................................................10
WATER FILTER CERTIFICATIONS ....................................................10
PERFORMANCE DATA SHEET ..........................................................11
WARRANTY..........................................................................................12
SÉCURITÉ DU RÉFRIGÉRATEUR ..................................................... 14
UTILISATION DU RÉFRIGÉRATEUR.................................................15
ENTRETIEN DU RÉFRIGÉRATEUR ...................................................21
DÉPANNAGE........................................................................................22
ACCESSOIRES .................................................................................... 24
FEUILLE DE DONNÉES SUR LA PERFORMANCE.......................... 25
GARANTIE............................................................................................26
REFRIGERATOR SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
W10168323B
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
■
Plug into a grounded 3 prong outlet.
■
Do not remove ground prong.
■
Do not use an adapter.
■
Do not use an extension cord.
■
Disconnect power before servicing.
■
Replace all parts and panels before operating.
■
Remove doors from your old refrigerator.
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
SAVE THESE INSTRUCTIONS
■
Use nonflammable cleaner.
■
Keep flammable materials and vapors, such as gasoline,
away from refrigerator.
■
Use two or more people to move and install refrigerator.
■
Disconnect power before installing ice maker (on ice maker
kit ready models only).
■
Use a sturdy glass when dispensing ice (on some models).
■
Do not hit the refrigerator glass doors (on some models).
Proper Disposal of Your Old Refrigerator
WARNING
Suffocation Hazard
Remove doors from your old refrigerator.
Failure to do so can result in death or brain damage.
IMPORTANT: Child entrapment and suffocation are not problems
of the past. Junked or abandoned refrigerators are still dangerous
– even if they will sit for “just a few days.” If you are getting rid of
your old refrigerator, please follow these instructions to help
prevent accidents.
Before You Throw Away Your Old Refrigerator or Freezer:
■ Take off the doors.
■ Leave the shelves in place so that children may not easily
climb inside.
Important information to know about disposal of
refrigerants:
Dispose of refrigerator in accordance with Federal and Local
regulations. Refrigerants must be evacuated by a licensed,
EPA certified refrigerant technician in accordance with
established procedures.
On some models, your refrigerator's accessory packet includes
an air filter, which must be installed prior to use. On some models,
the air filter is already installed at the factory.
The air filter reduces the buildup of odors. This helps to maintain a
cleaner environment inside the refrigerator.
2
REFRIGERATOR USE
Install Air Filter (on some models)
Installing the Air Filter (on some models)
The filter should be installed behind the vented door, which is
located (depending on your model) along either the rear or left
interior wall near the top of the refrigerator compartment.
1. Remove the air filter from its packaging.
2. Lift open the vented door.
3. Snap the filter into place.
Installing the Filter Status Indicator (on some models)
The filter comes with a status indicator, which should be activated
and installed at the same time the air filter is installed.
REPLACE
MONTHS
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator, until
the bubble pops to activate the indicator.
3. Lift open the vented air filter door. On some models, there are
notches behind the door.
4. On models with notches:
■ Slide the indicator down into the notches, facing outward.
NOTE: The indicator will not easily slide into the notches
if the rear bubble has not been popped.
■ Close the air filter door, and check that the indicator is
visible through the rectangular hole in the door.
On models without notches:
■ Store the indicator in a visible place you will easily
remember - either inside the refrigerator, or elsewhere in
your kitchen or home.
The Produce Preserver pouches should be installed in their
housing, which is located along an interior side wall of the crisper
or convertible drawer.
T
N
ITA
R
IR
ATTENTION
Lisez des prudences sur le revers.
T
AN
IT
R
IR
CAUTION
Read cautions on back.
NOTE: For best performance, always use two pouches.
1. Remove the Produce Preserver pouches from their packaging.
CAUTION
IRRITANT
Read cautions on back.
ATTENTION
IRRITANT
Lire les mises en garde au dos.
Replacing the Air Filter
The disposable air filter should be replaced every 6 months, when
the status indicator has completely changed from white to red.
To order a replacement air filter, see “Accessories.”
1. Remove the old air filter by squeezing in on the side tabs.
2. Remove the old status indicator.
3. Install the new air filter and status indicator using the
instructions in the previous sections.
Install Produce Preserver
(on some models)
On some models, your refrigerator's accessory packet includes a
Produce Preserver, which should be installed prior to use. On
some models, the Produce Preserver is already installed at the
factory.
The Produce Preserver absorbs ethylene, allowing the ripening
process of many produce items to slow down. As a result, certain
produce items will stay fresh longer.
Installing the Produce Preserver (on some models)
CAUTION: IRRITANT
MAY IRRITATE EYES AND SKIN. DANGEROUS FUMES
FORM WHEN MIXED WITH OTHER PRODUCTS.
Do not mix with cleaning products containing ammonia,
bleach or acids. Do not get in eyes, on skin or clothing. Do
not breathe dust. Keep out of reach of children.
FIRST AID TREATMENT: Contains potassium
permanganate. If swallowed, call a Poison Control Center or
doctor immediately. Do not induce vomiting. If in eyes, rinse
with water for 15 minutes. If on skin, rinse with water.
Whirlpool Corporation, Benton Harbor MI 49022
2. Lift up on the housing in order to remove it from its mounting
tab along the wall.
3. Open the housing by pulling up and out on the back of the top
of the housing.
4. Place both pouches inside the housing, then snap the housing
back together.
5. Place the housing back on the mounting tab along the wall.
Installing the Status Indicator (on some models)
The Produce Preserver comes with a status indicator, which
should be activated and installed at the same time the pouch is
installed.
REPLACE
MONTHS
1. Place the indicator face-down on a firm, flat surface.
2. Apply pressure to the bubble on the back of the indicator, until
the bubble pops to activate the indicator.
3. Slide open the cap on the Produce Preserver housing.
4. Place the indicator in the top of the housing, facing outward.
5. Slide the cap closed, and check that the indicator is visible
through the rectangular hole in the cap.
NOTE: The cap will not easily close if the indicator’s rear
bubble has not been popped.
3
Replacing the Produce Preserver (on some models)
The disposable pouches should be replaced every 6 months,
when the status indicator has completely changed from white to
red.
To order replacements, see “Accessories.”
1. Remove the old pouches from the Produce Preserver housing.
2. Remove the old status indicator.
3. Install the new pouches and status indicator using the
instructions in the previous sections.
Using the Controls
The control panel is located inside the refrigerator compartment.
Cooling On/Off
Your refrigerator and freezer will not cool when cooling is
turned off.
■ To turn cooling off, press and hold the COOLING ON/OFF
button for 3 seconds. When cooling is off, the “Cooling”
indicator light will turn off.
■ Press and hold COOLING ON/OFF for 3 seconds again to turn
cooling back on. The “Cooling” indicator light will turn on.
Adjusting the Controls
For your convenience, your refrigerator and freezer controls are
preset at the factory. When you first install your refrigerator, make
sure that the controls are still set to the “mid-settings.” The factory
recommended set points are 37°F (3°C) for the refrigerator and
0°F (-18°C) for the freezer.
IMPORTANT:
■ Wait 24 hours before you put food into the refrigerator. If you
add food before the refrigerator has cooled completely, your
food may spoil.
NOTE: Adjusting the set points to a colder than
recommended setting will not cool the compartments any
faster.
■ If the temperature is too warm or too cold in the refrigerator or
freezer, first check the air vents to be sure they are not
blocked before adjusting the controls.
■ The preset settings should be correct for normal household
usage. The controls are set correctly when milk or juice is as
cold as you like and when ice cream is firm.
■ Wait at least 24 hours between adjustments. Recheck the
temperatures before other adjustments are made.
NOTES:
■ The “Refrigerator” controls adjust the refrigerator
compartment temperature. The “Freezer” controls adjust the
freezer compartment temperature.
■ The default temperature display shows degrees Fahrenheit. To
view temperatures in degrees Celsius, press the F/C button.
To switch back to Fahrenheit, press the F/C button again.
If you need to adjust temperatures in the refrigerator or freezer,
press the refrigerator or freezer PLUS (+) or MINUS (-) pad until
the desired temperature is reached. Use the settings listed in the
chart below as a guide.
CONDITION: TEMPERATURE
ADJUSTMENT:
REFRIGERATOR too cold REFRIGERATOR Setting
1° higher
REFRIGERATOR too warm REFRIGERATOR Setting
1° lower
FREEZER too cold FREEZER Setting
1° higher
FREEZER too warm /
Too little ice
FREEZER Setting
1° lower
Additional Features
Max Ice
The Max Ice feature assists with temporary periods of heavy ice
use by increasing ice production over a 24-hour period.
■ To turn on the Max Ice feature, press the MAX ICE button.
When the feature is activated, the “Max Ice” indicator light will
turn on.
■ The Max Ice feature will remain on for 24 hours unless
manually turned off. To manually turn it off, press the MAX ICE
button again. When the feature has been turned off, the “Max
Ice” indicator light will turn off.
When the Max Ice feature is active, the freezer temperature
display will temporarily change. After 24 hours or when Max Ice is
manually turned off, the freezer returns to the previous
temperature set point.
NOTE: If increased ice production is desired at all times, change
the freezer control to a lower setting. Setting the freezer to a
colder temperature may make some foods, such as ice cream,
harder.
Sabbath Mode
Sabbath Mode is designed for those whose religious observances
require turning off the lights and dispensers.
In Sabbath Mode, the temperature set points remain unchanged,
but the interior lights turn off, all sounds and alarms are disabled,
and the dispenser is disabled.
■ To turn on Sabbath Mode, press the SABBATH MODE button.
When the feature is activated, the “Sabbath Mode” indicator
light will flash for 5 seconds and then remain on.
■ To turn off Sabbath Mode, press the SABBATH MODE button
again. When the feature has been turned off, the “Sabbath
Mode” indicator light will turn off.
Door Ajar Alarm
The Door Ajar Alarm feature sounds an alarm when the refrigerator
or freezer door is open for 10 minutes and the product cooling is
turned on. The alarm will repeat every 2 minutes. Close both
doors to turn it off. The feature then resets and will reactivate
when either door is left open again for 10 minutes.
NOTE: To mute the audible alarm while keeping the doors open,
such as while cleaning the inside of the refrigerator, press the
RESET ALARM button on the control panel. The alarm sound will
be turned off, but the “Door Alarm” indicator light will remain on
until both doors are closed.
Over Temp Alarm
The Over Temp Alarm feature sounds an alarm when either the
refrigerator or freezer compartment does not cool to its
temperature set point within 6 hours after power is interrupted or
cooling is turned off and back on. The alarm will repeat every
2 minutes. Minimize door openings until the temperature returns
to normal.
NOTE: To mute the audible alarm, press the RESET ALARM
button on the control panel. The alarm sound will be turned off,
but the “Over Temp Alarm” indicator light will remain on until the
temperature set point(s) are met.
4
Dual Evaporator (on some models)
Some models come equipped with a dual sequential evaporation
system, which includes two separate evaporators for the
refrigerator and freezer compartments.
Dual evaporation results in higher humidity, which helps keep
foods in the refrigerator from spoiling as quickly and improves
food quality and freshness in the freezer due to decreased freezer
burn. In addition, the dual evaporation system helps keep food
smells in the refrigerator from transferring to ice in the freezer.
NOTE: The dual evaporation system is always activated when
your refrigerator is operating. You do not need to press any
buttons to turn it on.
Convertible Drawer Temperature Control
(on some models)
The control can be adjusted to properly chill meats or vegetables.
The air inside the pan is cooled to avoid “spot” freezing and can
be set to keep meats at the National Livestock and Meat Board
recommended storage temperatures of 28° to 32°F (-2° to 0°C).
To store meat:
Set the control to one of the three MEAT settings to store meat at
its optimal storage temperature.
To store vegetables:
Set the control to VEG to store vegetables at their optimal storage
temperatures.
NOTE: If food starts to freeze, move the control to the right (less
cold), toward the VEG setting. Remember to wait 24 hours
between adjustments.
Crisper Humidity Control
(on some models)
You can control the amount of humidity in the moisture-sealed
crisper. Adjust the control to any setting between LOW and HIGH.
LOW (open) for best storage of fruits and vegetables with skins.
HIGH (closed) for best storage of fresh, leafy vegetables.
Water Dispenser
(on some models)
IMPORTANT: After connecting the refrigerator to a water source
or replacing the water filter, flush the water system. Use a sturdy
container to depress and hold the water dispenser pad for
5 seconds, then release it for 5 seconds. Repeat until water
begins to flow. Once water begins to flow, continue depressing
and releasing the dispenser pad (5 seconds on, 5 seconds off)
until a total of 3 gal. (12 L) has been dispensed. This will flush air
from the filter and water dispensing system, and prepare the
water filter for use. Additional flushing may be required in some
households. As air is cleared from the system, water may spurt
out of the dispenser.
NOTE: Allow 24 hours for the refrigerator to cool down and chill
water.
To Dis pe ns e Wa te r :
The water dispenser is located inside the refrigerator, along the
right-hand wall.
IMPORTANT:
■ Dispense at least 1 qt (1 L) of water every week to maintain a
fresh supply.
■ If the flow of water from the dispenser decreases, it could be
caused by low water pressure.
■ With the water filter removed, dispense 1 cup of water. If
1 cup of water is dispensed in 8 seconds or less, the
water pressure to the refrigerator meets the minimum
requirement.
■ If it takes longer than 8 seconds to dispense 1 cup of
water, the water pressure to the refrigerator is lower than
recommended. See “Water Supply Requirements” or
“Troubleshooting” for suggestions.
1. Press a sturdy glass against the water dispenser pad.
2. Remove the glass to stop dispensing.
Chilled Door Bin
(on some models)
Cool air from the freezer is directed to the refrigerator door bin
directly beneath the vents.
NOTE: The dairy compartment and can rack are not associated
with the Chilled Door Bin feature.
Chilled Door Bin Control
The chilled door bin control is located on the left-hand side of the
refrigerator compartment.
A
A. Chilled door bin control
■ Slide the door chill control to the left to reduce the flow of cold
air to the bin and make it less cold.
■ Slide the door chill control to the right to increase the flow of
cold air to the bin and make it colder.
5
Ice Maker and Storage Bin (on some models)
B
■ Allow 24 hours to produce the first batch of ice. Discard the
first three batches of ice produced.
■ The quality of your ice will be only as good as the quality of the
water supplied to your ice maker. Avoid connecting the ice
maker to a softened water supply. Water softener chemicals
(such as salt) can damage parts of the ice maker and lead to
poor quality ice. If a softened water supply cannot be avoided,
make sure the water softener is operating properly and is well
maintained.
■ Do not use anything sharp to break up the ice in the storage
bin. This can cause damage to the ice container and the
dispenser mechanism.
■ Do not store anything on top of or in the ice maker or storage
bin.
Style 1
Turning the Ice Maker On/Off:
The On/Off switch can only be accessed when the ice storage bin
has been removed. The switch is located on the freezer door, on
the left side of the wall that surrounds the ice storage bin. See the
following section for bin removal instructions.
NOTE: It is not necessary to turn the ice maker control to the
OFF (right) position when removing the storage bin. The
sensor cover (“flipper door”), located on the right wall of the
freezer door, stops the ice maker from producing ice if the
door is open or the storage bin is removed.
A
A. On/Off switch
B. Sensor cover
2. Replace the bin by sliding it onto the door, then tilting it back
into an upright position. The release lever will click when the
bin is securely in place.
Style 2
■ To turn on the ice maker, slide the control to the ON (left)
position.
■ To manually turn off the ice maker, slide the control to the OFF
(right) position.
NOTE: The ice maker has an automatic shutoff to keep the
storage bin from overfilling during normal operation. The ice
maker sensors will automatically stop ice production, but the
control will remain in the ON (left) position.
Removing and Replacing Ice Storage Bin:
1. Press down the release lever and tilt the bucket outward. Use
both hands to hold the base of the storage bin, then lift it up
and out.
A
Turning the Ice Maker On/Off:
■ To turn ON the ice maker, simply lower the wire shutoff arm.
■ To manually turn off the ice maker, lift the wire shutoff arm to
the OFF (arm up) position and listen for the click. Ice can still
be dispensed, but no more can be made.
NOTE: The ice maker has an automatic shutoff to keep the
storage bin from overfilling during normal operation. As ice is
made, the ice cubes will fill the ice storage bin, and the ice cubes
will raise the wire shutoff arm to the OFF (arm up) position. Do not
force the wire shutoff arm up or down.
Removing and Replacing Ice Storage Bin:
1. Pull the covering panel up from the bottom.
2. Lift the wire shutoff arm so it clicks into the OFF (up) position.
3. Lift up the front of the storage bin and pull it out.
4. Replace the bin by pushing it in all the way or the dispenser
will not work.
5. To restart ice production, push the wire shutoff arm down to
the ON position. Make sure the door is closed tightly.
A. Release lever
6
Water Filtration System
Do not use with water that is microbiologically unsafe or
of unknown quality without adequate disinfection before
or after the system. Systems certified for cyst reduction
may be used on disinfected waters that may contain
filterable cysts.
Water Filter Status Light
The water filter status light will help you know when to change
your water filter.
■ When the water filter status display changes from “GOOD” to
“ORDER,” this tells you that it is almost time to change the
water filter cartridge.
■ Replace the water filter cartridge when the water filter status
display changes to “REPLACE.”
If water flow to your water dispenser or ice maker decreases
noticeably, change the filter sooner. The filter should be replaced
at least every 6 months, depending on your water quality and
usage.
■ After changing the water filter, reset the status display by
pressing and holding the RESET FILTER button for 3 seconds.
The status light will change to “GOOD” when the system is
reset.
Changing the Water Filter
1. Locate the water filter in the top-right corner of the refrigerator
compartment.
2. Lift open the filter cover door. The filter will be released and
then eject as the door is opened.
3. When the door is completely open, pull the filter straight out.
NOTE: There may be some water in the filter. Some spilling
may occur. Use a towel to wipe up any spills.
4. Take the new filter out of its packaging and remove the covers
from the O-rings. Be sure the O-rings are still in place after the
covers are removed.
5. With the arrow pointing up, align the new filter with the filter
housing and slide it into place. The filter cover door will
automatically begin to close as the new filter is inserted.
6. Close the filter cover door completely in order to snap the filter
into place. You may need to press hard.
7. Flush the water system. See “Water Dispenser.”
REFRIGERATOR CARE
Cleaning
WARNING
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
Both the refrigerator and freezer sections defrost automatically.
However, clean both sections about once a month to avoid
buildup of odors. Wipe up spills immediately.
IMPORTANT: Because air circulates between both sections, any
odors formed in one section will transfer to the other. You must
thoroughly clean both sections to eliminate odors. To avoid odor
transfer and drying out of food, wrap or cover foods tightly.
To Clean Your Refrigerator:
NOTE: Do not use abrasive or harsh cleaners such as window
sprays, scouring cleansers, flammable fluids, cleaning waxes,
concentrated detergents, bleaches or cleansers containing
petroleum products on plastic parts, interior and door liners or
gaskets. Do not use paper towels, scouring pads, or other harsh
cleaning tools.
1. Unplug refrigerator or disconnect power.
2. Hand wash, rinse, and dry removable parts and interior
surfaces thoroughly. Use a clean sponge or soft cloth and a
mild detergent in warm water.
3. Wash stainless steel and painted metal exteriors with a clean
sponge or soft cloth and a mild detergent in warm water.
4. There is no need for routine condenser cleaning in normal
home operating environments. If the environment is
particularly greasy or dusty, or there is significant pet traffic in
the home, the condenser should be cleaned every 2 to
3 months to ensure maximum efficiency.
If you need to clean the condenser:
■ Remove the base grille. See the “Door Removal”
instructions, either in the User Instructions or the separate
instruction sheet provided with your refrigerator.
■ Use a vacuum cleaner with a soft brush to clean the grille,
the open areas behind the grille and the front surface area
of the condenser.
■ Replace the base grille when finished.
5. Plug in refrigerator or reconnect power.
7
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call.
In the U.S.A., www.kitchenaid.com In Canada, www.kitchenaid.ca
Refrigerator Operation
The refrigerator will not operate
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
■ Power cord unplugged? Plug into a grounded 3 prong outlet.
■ Is outlet working? Plug in a lamp to see if the outlet is
working.
■ Household fuse blown or circuit breaker tripped? Replace
the fuse or reset the circuit breaker. If the problem continues,
call an electrician.
■ Are controls on? Make sure the refrigerator controls are on.
See “Using the Controls.”
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will
not cool either compartment more quickly.
The refrigerator is noisy
Refrigerator noise has been reduced over the years. Due to this
reduction, you may hear intermittent noises from your new
refrigerator that you did not notice from your old model. Below are
listed some normal sounds with an explanation.
■ Buzzing - heard when the water valve opens to fill the ice
maker
■ Clicking/Snapping - valves opening or closing
■ Pulsating - fans/compressor adjusting to optimize
performance
■ Rattling - flow of refrigerant, water line, or from items placed
on top of the refrigerator
■ Sizzling/Gurgling - water dripping on the heater during
defrost cycle
■ Popping - contraction/expansion of inside walls, especially
during initial cool-down
■ Water running - may be heard when ice melts during the
defrost cycle and water runs into the drain pan
■ Creaking/Cracking - occurs as ice is being ejected from the
ice maker mold
The doors will not close completely
■ Door blocked open? Move food packages away from door.
■ Bin or shelf in the way? Push bin or shelf back in the correct
position.
The doors are difficult to open
WARNING
The motor seems to run too much
Your new refrigerator may run longer than your old one due to its
high-efficiency compressor and fans. The refrigerator may run
even longer if the room is warm, a large food load is added, doors
are opened often, or if the doors have been left open.
8
Explosion Hazard
Use nonflammable cleaner.
Failure to do so can result in death, explosion, or fire.
■ Are the gaskets dirty or sticky? Clean gaskets with mild
soap and warm water.
The refrigerator rocks and is not stable
■ What do I do if the refrigerator rocks and is not stable?
To stabilize the refrigerator, remove the base grille and lower
the leveling feet until they touch the floor.
Temperature and Moisture
Temperature is too warm
■ New installation? Allow 24 hours following installation for the
refrigerator to cool completely.
■ Door(s) opened often or left open? Allows warm air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
■ Large load of food added? Allow several hours for
refrigerator to return to normal temperature.
■ Controls set correctly for the surrounding conditions?
Adjust the controls a setting colder. Check temperature in
24 hours. See “Using the Controls.”
There is interior moisture buildup
NOTE: Some moisture buildup is normal. Clean with a dry cloth.
■ Humid room? Contributes to moisture buildup.
■ Door(s) opened often or left open? Allows humid air to enter
refrigerator. Minimize door openings and keep doors fully
closed.
Ice and Water
The ice maker is not producing ice or not enough ice
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position.
■ New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production.
■ Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice.
■ Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
The ice cubes are hollow or small
NOTE: This is an indication of low water pressure.
■ Water shutoff valve not fully open? Turn the water shutoff
valve fully open.
■ Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line.
■ Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure.
See “Water Supply Requirements.”
■ Questions remain regarding water pressure? Call a
licensed, qualified plumber.
Off-taste, odor or gray color in the ice
■ New plumbing connections? New plumbing connections
can cause discolored or off-flavored ice.
■ Ice stored too long? Discard ice. Wash ice bin. Allow
24 hours for ice maker to make new ice.
■ Odor transfer from food? Use airtight, moisture-proof
packaging to store food.
■ Are there minerals (such as sulfur) in the water? A water
filter may need to be installed to remove the minerals.
■ Is there a water filter installed on the refrigerator? Gray or
dark discoloration in ice indicates that the water filtration
system needs additional flushing.
The water dispenser will not operate properly
■ Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open.
■ Is the water pressure at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
See “Water Supply Requirements.”
■ Kink in the home water source line? Straighten the water
source line.
■ New installation? Flush and fill the water system.
■ Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed.
■ Is a reverse osmosis water filtration system connected to
your cold water supply? See “Water Supply Requirements.”
Water is leaking from the dispenser
NOTE: One or two drops of water after dispensing is normal.
■ Glass not being held under the dispenser long enough?
Hold the glass under the dispenser for 2 to 3 seconds after
releasing the dispenser lever/pad.
■ New installation? Flush the water system. See “Prepare the
Water System” or “Water Dispenser.”
■ Recently changed water filter? Flush the water system. See
“Prepare the Water System” or “Water Dispenser.”
The dispenser water is not cool enough
NOTE: Water from the dispenser is chilled to only 50°F (10°C).
■ New installation? Allow 24 hours after installation for the
water supply to cool completely.
■ Recently dispensed large amount of water? Allow 24 hours
for water supply to cool completely.
■ Water not been recently dispensed? The first glass of water
may not be cool. Discard the first glass of water.
■ Refrigerator connected to a cold water pipe? Make sure
the refrigerator is connected to a cold water pipe. See “Water
Supply Requirements.”
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