KitchenAid KSB5010, 5KSB5080, 5KSB5080AU, 5KSB5080UK, 5KSB5085 Service & Repair Manual

5KSB5080 (AU, EU, UK), 5KSB5085 (AU)

Domestic Model KSB5010

KitchenAid® Magnetic Drive Torrent™ Blender

Service/Repair Manual

Intended for Professional Technician Only

(Includes International model)

W11036951

®

KitchenAid

Magnetic Drive Torrent™ Blender

Service/Repair Manual

Intended for Professional Technician Only

© 2015 KitchenAid

Covers Models:

 Domestic Models – KSB5010AC (Almond Cream), KSB5010CA (Candy Apple), KSB5010ER (Empire Red), KSB5010MS (Medallion Silver),

KSB5010QG (Liquid Graphite), KSB5010SR (Sugar Pearl), KSB5010SZ (Slate), KSB5010OB (Onyx Black)

 EU Models – 5KSB5080EAC (Almond Cream), 5KSB5080EBK (Imperial Black), 5KSB5080ECA (Candy Apple), 5KSB5080EER (Empire Red),

5KSB5080EFP (Frosted Pearl), 5KSB5080EMS (Medallion silver), 5KSB5080EOB (Onyx Black)

 UK Models – 5KSB5080BAC (Almond Cream), 5KSB5080BBK (Imperial Black), 5KSB5080BCA (Candy Apple), 5KSB5080BER (Empire Red),

5KSB5080BFP (Frosted Pearl), 5KSB5080BMS (Medallion silver), 5KSB5080BOB (Onyx Black)

 AU Models – 5KSB5080AER (Empire Red), 5KSB5080BOB (Onyx Black), 5KSB5085ACA (Candy Apple), 5KSB5085BFP (Frosted Pearl)

®

Table of Contents

Subject Page(s)

Introduction 2
Attachment Parts with parts list (exploded view) 3
Unit Parts (exploded view) 4
Unit Parts List 5
Important Service Workplace Safety Recommendations 6
Service Environment 6
Personal Protection 6
Electrical Considerations 6
Important Safeguards 7
List of Tools Required 7
Electrical Requirements 7
Testing the Product 7
Service Procedures: 8

Component Access (Upper Housing Removal and Surround access) 8
Electronics Access (Hall Sensor, Control board, Motor Lead and Speaker) 11
Surround and Power Cord Removal 13
Lower Housing Disassembly (belt removal and replacement) 15
Lower Housing reassembly 18
Installing the Cord and Surround Housing 19
Installing the Electronics (Speaker, Control Board, Hall Sensor and Insulation) 21
Surround/Upper Cover and Safety Interlock Switch replacement 22
Upper Housing reassembly 23

Appendix Subject Page(s)

A Tools Required for Torrent Blender Service 25
B Troubleshooting Quick Reference Guide 26
C Torrent Blender Screw Torques 27

Introduction

All KitchenAid® Products are well designed. Normally they will give continual use year after year without service attention.
Records have been maintained to determine and correct, through improved design, any troubles that might possibly

develop. An effort has been made in preparation of this manual to cover them all.

- 2 -

Illus. No.

Part No.

Description

Illus. No.

Part No.

Description

1

W10690049

Lid, Blender

3

W10630713

Funnel, Blender

2

W10627688

Jar Assembly

4

W10667686

Cap Assembly

Attachment Parts List

- 3 -

International
Models Only

- 4 -

Unit Parts List

Illus. No.

Part No.

Description

Illus. No.

Part No.

Description

1

Literature Parts

11

W10625865

Base, Blender

W10683173

Use & Care Guide,
European/Britain

12

W10001200

Screw
W10729916

Use & Care Guide, Australian

13

Foot, Blender

W10679580

Use & Care Guide, domestic

W10524701

Black

2

W10667412

Collar, Blender

14

Cover, Upper Housing

3

Housing, Upper

W10718042

Almond Creme

W10718041

Almond Creme

W10708608

Imperial Black

W10708607

Imperial Black

W10707892

Candy Apple

W10707891

Candy Apple

W10718036

Empire Red

W10718034

Empire Red

W10707886

Frosted Pearl

W10707885

Frosted Pearl

W10707882

Medallion Silver

W10707881

Medallion Silver

W10707878

Onyx Black

W10707877

Onyx Black

15

W10691804
W10625893

230v. Control Board Assembly
120v. Control Board Assembly

4

W10625896

User Interface Assembly

16

W10769702

Lever Assembly (Includes Boot)

5

3400617

Screw

17

Housing, Surround

6

W10584177

Screw

W10718040

Almond Creme

7

W10709017

Seal, Upper Blender

W10708606

Imperial Black

8

Power Cord

W10707889

Candy Apple

W10643544

European

W10718033

Empire Red

W10730060

Australian

W10707884

Frosted Pearl

W10720322

Britain

W10707880

Medallion Silver

W10643543

Domestic (120v.)

W10707876

Onyx Black

9

3400814

Screw

18

W10568405

Assembly, Speaker

10

Housing Assembly, Lower
(Includes Motor and Belt)

19

W10643552

Wire, Ground (International
Models only)

W10776358

Almond Cream (AC), 230v.

20

W10625877

Housing, Front

W10776362

Imperial Black (BK), 230v.

21

W10276642

Screw

W10776356

Candy Apple (CA), 230v.

22

W10634065

Switch Assembly, Interlock

W10776357

Empire Red (ER), 230v.

23

W10768470

Bumper Assembly

W10776359

Frosted Pearl (FP), 230v.

24

Trim Band

W10776360

Medallion Silver (MS), 230v.

W10712546

European/Britain

W10776363

Onyx Black (OB), 230v.

W10729919

Australian

W10776355

Slate (SZ), 120v.

W10629023

domestic

W10776354

Liquid Graphite (QG), 120v.

25

W10625890

Belt, Drive

W10776353

Onyx Black (OB), 120v.

26

W10728670

Insulation, Sound (Front Housing)

W10776352

Sugar Pearl (SR), 120v.

27

W10728666

Insulation,

W10776351

Frosted Pearl (FP), 120v.

W10776350

Candy Apple (CA), 120v.

- 5 -

ELECTRICAL
CONSIDERATIONS

 The workplace for servicing the product should

have properly grounded AC outlets that adhere
to all Local Electrical Codes that are applicable
at the time of repair.

 The power cord should always be inspected first

before plugging the unit into an energized power
outlet.

IMPORTANT SERVICE WORKPLACE

SAFETY RECOMMENDATIONS

 Do Not run the unit if the power cord is damaged

- replace it.

 ESD (Electro Static Discharge) protection should

be provided when servicing the electronic
components.

 All disassembly and assembly procedures

discussed in this manual should be conducted
with the unit disconnected from the AC power
source.

 Do Not leave the unit unattended while running it

for inspection or for any other checks.

 Do Not remove any parts from the unit while it is

running.

 Always unplug the appliance immediately after

concluding all electrical tests.

The purpose of this manual is to familiarize the
professional house wares service technician with the
techniques required to repair the following:

 Domestic KitchenAid® Torrent™ Blender

Model KSB5010

 International KitchenAid® Torrent™ Blender

Model 5KSB5080

SERVICE ENVIRONMENT

The following Safety Guidelines should be adhered to
when servicing this product.

 The workplace should be dry and sanitary at all

times and all units should be inspected for
cleanliness before any work is started.

 Visually inspect the unit requiring service in a

well illuminated area.

 A mild, non-abrasive dishwashing soap solution

and clean damp towel can be used to wash any
unit requiring attention.

- 6 -

 The hands of the service technician should be

clean at all times during the service procedure.

PERSONAL PROTECTION

 The Service Technician should wear Protective

Eyewear at all times when conducting a repair
on the unit.

 Loose fitting sweaters, shirt sleeves or bracelets

should not be worn while servicing any product
with rotating parts.

IMPORTANT SAFEGUARDS

Ensure the KitchenAid® service technician is aware of
the operating safeguards recommended to the customer:

1. Read all instructions in the Service Guide before
attempting any service to the unit.

2. Close supervision is necessary when any food
processing product is used by or near children.

3. The product has been UL listed for household and
commercial use.

4. To protect against electrical shock, do not immerse
cord, plugs, or the unit housing in water or other
liquid.

 #R2 Square Bit Screwdriver
 Phillips Screwdriver Set
 Flat Blade Screwdriver Set

NOTE: Power drivers are not recommended for
servicing KitchenAid® Portable Appliances.

 Needle Nose Pliers (to help manipulate wires)
 Side (or Diagonal) Cutters (to remove wire ties)
 Volt/Ohm Meter

The following equipment will greatly assist the technician
in servicing KitchenAid® Portable Appliances:

 Low pressure compressed air to remove debris

from components.

 Clean rags or shop towels
 Cushion the service area to keep from

scratching the product or damaging the controls.
A clean shop towel or other folded cloth will
usually work well for this purpose.

ELECTRICAL REQUIREMENTS

5. Do not operate any product with a damaged cord or
plug or after the product has malfunctioned or has
been damaged in any manner.

6. Unplug the unit from the outlet before cleaning.

7. Do not let the cord hang over the edge of a table or
counter or touch hot surfaces.

8. Do not use an extension cord.

9. The use of accessories not recommended by
KitchenAid® may result in fire, shock, or injury to

persons.

10. Do not use the product outdoors.

11. Do not place the product on or near a hot gas or
electric burner or on a heated oven.

12. Do not use the product for other than its intended
use.

13. Do not use the product without the proper safety
devices in place while in operation.

14. Do not bypass any of the safety features on the unit
while attempting to service the unit.

15. Do not clean the unit or it’s attachments with harsh
cleaners, steel wool pads or other abrasive material.

This product is designed for use with 120 VAC, 60 Hz
(240 VAC, 50 Hz International) only. It has a grounded
plug and should not be modified in any way. Do not use
an extension cord or an adapter with this product.

A power supply cord of appropriate length is provided to
reduce the risks resulting from becoming entangled in or
tripping over a longer cord. If the power supply cord is
too short, have a qualified electrician or service
technician install an outlet near the area where the
product will be used.

LIST OF REQUIRED TOOLS

The following tools are necessary to service the
KitchenAid® Torrent Blender.

TESTING THE PRODUCT

The service technician will have to test the performance
of the product to identify and diagnose any problem.

- 7 -

Normal electrical testing techniques, using a volt/ohm
meter, are sufficient to test the products electrical
components.

NOTE: Refer to the Troubleshooting Quick Reference
Guide (Appendix B) in the back of this manual while
performing any test.

 Review any documentation accompanying the faulty

appliance.

 Perform a ground continuity test and a dielectric

withstand (HiPot) test prior to plugging the product
into an electrical outlet.

 Prior to disassembling the product, plug it into an

electrical outlet and perform a function test. Test the
switches, speed selections, etc. for proper operation
and to troubleshoot for the problem.

 After troubleshooting, use the SERVICE

PROCEDURES to replace any faulty component.

SERVICE PROCEDURES

Appendix D lists all of the screw torques required for
proper reassembly of the unit.

Component Access (Upper Housing
Removal and Surround access)

Most replacement procedures will require access to the
inside of the product. To gain access to the components:

1. Unplug the power cord.

2. Remove the 8-32 X .540 screw on the back of the
blender that secures the upper housing to the
surround (Fig. 1).

3. With the ingredient cap, collar, jar and lid removed,
turn the food processor upside-down on a cushioned
surface (a soft towel is recommended).

4. Remove the (2) remaining 8-32 X .540 screws from
the underside of the upper housing assembly (Fig.

2).

This manual is written as a step-by-step guide to
disassemble and reassemble the KitchenAid® Torrent™

Blender to gain access to the systems within the unit that
are in need of repair. For models covered in this manual,
refer to the index page.

Most of the KitchenAid® Torrent™ Blender components
are contained within the blender’s motor surround
housing. Perform the Component Access Procedure
(below) to gain access to the blender components.

NOTE: When removing self-tapping screws from any
plastic or metal housing, the filings created will be
scattered onto adjoining components. Prior to performing
any reassembly procedure, make sure to remove all the
filings using clean rags, low-pressure compressed air,
etc.

Use of the Troubleshooting Quick Reference Guide
(Appendix B) will aid in determining what steps are
necessary for repairing the unit. Not all steps will be
needed for some of the repairs so it is important to
consult the Troubleshooting Quick Reference Guide first.

Fig. 1) Remove the screw at the back of the upper housing

Fig. 2) Remove the (2) screws that secure the upper cover to

the upper housing

- 8 -

5. While holding the upper cover to the upper housing
with one hand, upright the blender on the work
surface (Fig. 3).

Fig. 3) Hold the upper cover to the upper housing when up
righting the unit

6. Remove the upper housing by lifting it from the unit
and unplugging the UI from the electronic control
circuit board squeezing the tab on the plug while
pulling it from the socket (Fig. 4).

Fig. 5) Remove the 3 screws holding the collar to the housing

8. Remove the UI from the upper housing by
depressing the (4) plastic tabs that secure it in place
with a small flat blade screwdriver while applying
outward pressure to the back of the UI assembly

(Fig. 6).

Fig. 6) Release the tabs on the UI to remove it from the upper
housing

Fig. 4) Squeeze the tab on the UI wire harness plug to remove
it from the electronic control circuit board

7. The collar can be removed from the upper cover by

removing the (3) 8-16 x .562 screws that secure it in
place (Fig. 5).

Fig. 7) Apply pressure to the back of the UI to remove it from
the upper housing

- 9 -