BUILT-IN ELECTRIC CONVECTION OVEN
Use & Care Guide
In the U.S.A, for questions about features, operation, performance, parts, accessories or service, call: 1-800-422-1230
In Canada, for product-related questions call 1-800-461-5681, for parts, accessories, installation and service, call: 1-800-807-6777 or
www.kitchenaid.com or www.kitchenaid.com/canada
Table of Contents .......................................................................................................... 2
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MODELS KEHC309 KEHC379 YKEHC309
4453218A
TABLE OF CONTENTS
OVEN SAFETY.................................................................. 3
PARTS AND FEATURES.................................................. 5
ELECTRONIC OVEN CONTROL ..................................... 6
Display(s) ......................................................................................6
Start ..............................................................................................6
Lower Oven Cancel......................................................................6
Clock ............................................................................................6
Tones............................................................................................7
Fahrenheit and Celsius................................................................. 7
Timer.............................................................................................7
Control Lock .................................................................................7
Oven Temperature Control .......................................................... 7
Sabbath Mode..............................................................................8
OVEN USE ........................................................................... 8
Aluminum Foil ............................................................................... 8
Positioning Racks and Bakeware ................................................8
Bakeware......................................................................................9
Meat Thermometer....................................................................... 9
Oven Vent .....................................................................................9
Baking and Roasting ....................................................................9
Convection Baking ..................................................................... 10
Convection Roasting..................................................................10
Maxi and Econo Broiling ............................................................ 11
Convection Broiling .................................................................... 11
Convect Full Meal ...................................................................... 12
Convection Temperature Conversion........................................12
Dehydrating ................................................................................13
Proofing Bread ...........................................................................13
Temperature Probe .................................................................... 14
Timed Cooking ........................................................................... 15
OVEN CARE....................................................................... 15
Self-Cleaning Cycle....................................................................15
Cleaning......................................................................................16
Oven Lights ................................................................................ 17
Oven Door ..................................................................................17
TROUBLESHOOTING....................................................... 18
ASSISTANCE OR SERVICE ............................................. 19
In the U.S.A. ............................................................................... 19
In Canada ...................................................................................19
WARRANTY....................................................................... 20
2
OVEN SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: To reduce the risk of fire, electrical
shock, injury to persons, or damage when using the
oven, follow basic precautions, including the following:
■ Proper Installation – Be sure the oven is properly
installed and grounded by a qualified technician.
■ Never Use the Oven for Warming or Heating the
Room.
■ Do Not Leave Children Alone – Children should not
be left alone or unattended in area where oven is in
use. They should never be allowed to sit or stand
on any part of the oven.
■ Wear Proper Apparel – Loose-fitting or hanging
garments should never be worn while using the oven.
■ User Servicing – Do not repair or replace any part of
the oven unless specifically recommended in the
manual. All other servicing should be referred to a
qualified technician.
■ Storage in Oven – Flammable materials should not
be stored in an oven.
■ Do Not Use Water on Grease Fires – Smother fire or
flame or use dry chemical or foam-type extinguisher.
■ Use Only Dry Potholders – Moist or damp potholders
on hot surfaces may result in burns from steam. Do
not let potholder touch hot heating elements. Do not
use a towel or other bulky cloth.
■ Use Care When Opening Door – Let hot air or steam
escape before removing or replacing food.
■ Do Not Heat Unopened Food Containers – Build-up
of pressure may cause container to burst and result
in injury.
■ Keep Oven Vent Ducts Unobstructed.
■ Placement of Oven Racks – Always place oven racks
in desired location while oven is cool. If rack must be
moved while oven is hot, do not let potholder contact
hot heating element in oven.
■ DO NOT TOUCH HEATING ELEMENTS OR
INTERIOR SURFACES OF OVEN – Heating
elements may be hot even though they are dark in
color. Interior surfaces of an oven become hot
enough to cause burns. During and after use, do
not touch, or let clothing or other flammable materials
contact heating elements or interior surfaces of oven
until they have had sufficient time to cool. Other
surfaces of the oven may become hot enough to
cause burns – among these surfaces are oven vent
openings and surfaces near these openings, oven
doors, and windows of oven doors.
SAVE THESE INSTRUCTIONS
3
IMPORTANT SAFETY INSTRUCTIONS
For self-cleaning ovens:
■ Do Not Clean Door Gasket – The door gasket is
essential for a good seal. Care should be taken not
to rub, damage, or move the gasket.
■ Do Not Use Oven Cleaners – No commercial oven
cleaner or oven liner protective coating of any kind
should be used in or around any part of the oven.
■ Clean Only Parts Listed in Manual.
■ Before Self-Cleaning the Oven – Remove broiler pan
and other utensils.
SAVE THESE INSTRUCTIONS
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list
of substances known to the State of California to cause cancer, birth defects, or other reproductive harm, and
requires businesses to warn of potential exposure to such substances.
WARNING: This product contains a chemical known to the State of California to cause cancer, birth defects, or
other reproductive harm.
This appliance can cause low-level exposure to some of the substances listed, including benzene, formaldehyde,
carbon monoxide, and toluene.
4
PARTS AND FEATURES
This manual covers different models. The oven you have purchased may have some or all of the items listed. The locations and
appearances of the features shown here may not match your models.
7
1
2
3
4
5
6
1. Upper Oven
(see separate Use and Care Guide)
2. Oven Vent
3. Broil Element (not shown)
4. Convection Element and Fan
(behind grid in back of oven)
5. Bake Element (hidden in floor panel)
6. Oven Door Window
7. Electronic Oven Control
8. Automatic Oven Light Switch
9. Oven Lock Latch
10. Temperature Probe Jack
11. Model and Serial Number Plate
(on right mounting rail)
8
9
10
11
Parts and Features not shown
Oven Lights
Third Oven Rack
Temperature Probe
Broiler Pan and Grid
Roasting Rack
5
ELECTRONIC OVEN CONTROL
1
CONVERSION
10
Lower Oven Display
1.
Lower Oven Start and Cancel
2.
Number Pads
3.
Control Lock
4.
Upper Oven Display
5.
Timer
6.
Clock
7.
Lower Oven Selectors
8.
Convection Temperature Conversion
9.
Timed Cooking
10.
Display(s)
When power is first supplied to the appliance, everything on the
display(s) will light up for 5 seconds. Then, “PF id = 27” or
“PF id = 30” will appear. Press LOWER OVEN CANCEL, UPPER
OVEN CANCEL or CANCEL OFF to clear display(s).
Any other time “PF id = 27” or “PF id = 30” appears, a power
failure occurred. Press LOWER OVEN CANCEL, UPPER OVEN
CANCEL or CANCEL OFF and reset the clock if needed.
Lower Oven Display (combination oven models)
When the lower oven is in use, this display shows the lower oven
temperature, heat source(s) and start time.
During lower oven Timed Cooking, this display also shows a
vertical bar and minute time countdown and the stop time (if
entered).
If “Err” appears on the display, an invalid pad was pressed.
Press LOWER OVEN CANCEL or UPPER OVEN CANCEL and
retry your entry.
When the lower oven is not in use, this display is blank.
Upper Oven Display (combination oven models),
Display (single oven models)
When the upper oven or single oven is in use, this display shows
the upper oven or single oven heat source(s), cooking power,
quantities, weights and/or help prompts.
If “RETRY” flashes on the display for one second, an invalid pad
was pressed. Retry your entry.
When the upper oven or single oven is not in use, this display
shows the time of day or Timer countdown.
2
1198
4
3 5 6 7
UPPER OVEN
ULTIMA
12
Convect Full Meal
11.
Lower Oven Light
12.
Upper Oven Control
13.
(see separate Use and Care Guide)
13
Start
The START pad begins any lower oven function except the Timer.
If not pressed within 5 seconds after pressing a pad, “START?”
will appear on the lower oven display as a reminder. If not
pressed within 5 minutes after pressing a pad, the oven display
will return to inactive mode (blank) and the programmed function
will be cancelled.
Lower Oven Cancel
The LOWER OVEN CANCEL pad stops any lower oven function
except for the Clock, Timer and Control Lock.
The cooling fan may continue to operate even after LOWER
OVEN CANCEL is pressed depending on the oven temperature.
Clock
This is a 12 hour clock and does not show a.m. or p.m.
To S e t :
Before setting, make sure the ovens, Timer and Timed Cooking
are off.
Press CLOCK SET · START.
1.
Press the number pads to set the time of day.
2.
Press CLOCK SET · START, START or EASY MINUTE START.
3.
To remove the time of day from the display:
CLOCK SET · START for 5 seconds.
To return the time of day to the display:
START. The time should not have to be reset.
Press and hold
Press CLOCK SET ·
6
Ton es
Tones are audible signals, indicating the following:
One tone
■ Valid pad press
■ Oven is preheated
■ Function has been entered
Three tones
■ Invalid pad press
Four tones
■ End-of-cycle
■ Reminder, repeating each minute after the end-of-cycle tones
All Tones (combination oven models only)
All of the above tones are preset on, but can be turned off.
To Turn Off/On:
tone will sound and “Snd oFF” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd on”.
Tone Volume
The volume is preset at high, but can be changed to low.
To C h a ng e:
tone will sound and “Snd Lo” will appear on the lower oven
display for 3 seconds. Repeat to change back to “Snd HI”.
Press and hold STOP TIME for 5 seconds. A
Press and hold the number pad “7” for 5 seconds. A
Press TIMER SET · START or EASY MINUTE START.
3.
If not pressed within 5 seconds, the display will return to the
time of day mode and the programmed function will be
cancelled.
When the set time ends, "END" will appear in the display and
if enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
Press TIMER CANCEL anytime to cancel the Timer and/or
4.
stop reminder tones.
*Remember, do not press the Off Cancel pads because the
respective oven will turn off.
The time can be reset during the countdown by repeating the
above steps.
Control Lock
The Control Lock shuts down the control panel pads to prevent
unintended use of the oven(s).
When the control is locked, only the CLOCK SET · START, TIMER
SET · START and TIMER CANCEL pads will function.
The Control Lock is preset unlocked, but can be locked.
To Lock/Unlock Control:
Timer and Timed Cooking are off. Press and hold the number pad
3 CONTROL LOCK until “CONTROL LOCK” and a picture of a
lock appear on the display, about 3 seconds. Repeat to unlock
and remove “CONTROL LOCK” from the display.
Before locking, make sure the oven(s),
REMINDER TONES
The Timer and Timed Cooking reminder tones are preset on, but
can be turned off. Reminder tones do not include end-of-cycle
tones. On combination oven models, if “All Tones” have been
turned off, the reminder tones cannot be independently turned
on.
Timer
To Turn Tones Off/On:
a tone sounds. Repeat to turn back on.
Press and hold TIMER SET · START until
Timed Cooking (combination oven models only)
To Turn Tones Off/On:
sounds and the lower oven display returns to inactive mode
(blank). Repeat to turn back on.
Press and hold COOK TIME until a tone
Fahrenheit and Celsius
The temperature is preset in Fahrenheit, however it can be
changed to Celsius.
To C h a n g e :
seconds. A tone will sound and “C°” will appear on the display for
3 seconds. Repeat to change back to Fahrenheit.
When in Fahrenheit, “°F” follows the oven temperature.
When in Celsius, only “°” follows the oven temperature.
Press and hold BROIL · MAXI · · ECONO for 5
Time r
The Timer can be set in minutes and seconds or hours and
minutes and counts down the set time. The Timer does not start
or stop the oven.
To S e t :
Press TIMER SET · START.
1.
Press again to switch between MIN/SEC and HR/MIN.
If no action is taken after one minute, the display will return to
the time of day mode.
Press the number pads to set length of time.
2.
Oven Temperature Control
IMPORTANT:
temperature because opening the oven door and element or
burner cycling may give incorrect readings.
The oven provides accurate temperatures; however, it may cook
faster or slower than your previous oven, so the temperature
calibration can be adjusted. It can be changed in Fahrenheit or
Celsius.
A minus sign means the oven will be cooler by the displayed
amount. No sign means the oven will be warmer by the displayed
amount. Use the following chart as a guide.
ADJUSTMENT °F
(ADJUSTMENT °C)
5° to 10°F (3° to 6°C) ...a little more
15° to 20°F (9° to 12°C) ...moderately more
25° to 35°F (15° to 21°C) ...much more
-5° to -10°F (-3° to -6°C) ...a little less
-15° to -20°F (-9° to -12°C) ...moderately less
-25° to -35°F (-15° to -21°C) ...much less
To Adjust Oven Temperature Calibration:
Press and hold BAKE until the lower oven display shows the
1.
current calibration, for example, “0° CAL COOK TEMP”, if not
yet adjusted or about 5 seconds.
Press BAKE to increase and BROIL · MAXI · · ECONO to
2.
decrease the temperature in 5°F (3°C) amounts. The
adjustment can be set between 35°F (21°C) and
-35°F (-21°C).
Press START.
3.
Do not use a thermometer to measure oven
COOKS FOOD
7
Sabbath Mode
The Sabbath Mode sets the oven to remain on in a bake setting
until turned off.
When the Sabbath Mode is set, only the number and start pads
will function, no tones will sound, and the displays will not show
messages or temperature changes. The heat sources icons will
flash on the lower oven display for 5 seconds before and after the
elements turn on or off.
When the oven door is opened or closed, the oven light will not
turn on or off and the heating elements will not turn on or off
immediately.
The Sabbath Mode will remain on and at the set temperature
after a power failure, if set before the power failure.
To S e t :
Before setting, make sure the oven(s), Timer and Timed Cooking
are off.
Press BAKE.
1.
Press the number pads to enter a temperature other than
350°F (177°C). The bake range can be set between 170°F
and 500°F (77°C and 260°C).
Press START.
2.
Press and hold number pad 6 until “SAb ON” appears on the
3.
lower oven display, about 5 seconds.
Press and hold number pad 6 for 5 seconds any time to turn
4.
Sabbath Mode off.
The lower oven display will return to inactive mode (blank).
OVEN USE
Aluminum Foil
IMPORTANT:
liners or cookware because permanent damage will occur to the
oven bottom finish.
■ Do not cover entire rack with foil because air must be able to
move freely for best cooking results.
■ To catch spills, place foil on rack below dish. Make sure foil is
at least 1 in. (2.5 cm) larger than the dish and that it is turned
up at the edges.
Positioning Racks and Bakeware
IMPORTANT:
door or bottom.
RACKS
Position racks before turning the oven on. Do not move racks
with bakeware on them. Make sure racks are level. To move a
rack, pull it out to the stop position, raise the front edge, then lift
out. Use the following illustration and chart as a guide.
Do not line the oven bottom with any type of foil,
Never place food or bakeware directly on the oven
TEMPERATURE CHANGE
The oven temperature can be changed when the oven is in the
Sabbath Mode. No tones will sound and the display will not
change. It may take up to one-half hour for the oven to change
temperature.
Number pads 1 through 9 represent temperatures. Use the
following chart as a guide.
NUMBER PAD OVEN TEMPERATURE
1 170°F (75°C)
2 200°F (95°C)
3 250°F (120°C)
4 300°F (150°C)
5 325°F (163°C)
*6 350°F (177°C)
7 375°F (191°C)
8 400°F (204°C)
9 475°F (245°C)
*Make sure when using the number pad 6, it is only pressed for 1
second since it can also disable the Sabbath Mode.
FOOD RACK POSITION
Frozen pies, large roasts, turkeys,
angel food cakes
Bundt cakes, most quick breads,
yeast breads, casseroles, meats
Cookies, biscuits, muffins, cakes,
non-frozen pies
1 or 2
2
2 or 3
BAKEWARE
To cook food evenly, hot air must be able to circulate. Allow 2 in.
(5 cm) of space around bakeware and oven walls. Use the
following chart as a guide.
NUMBER OF
PA N ( S )
1 Center of rack.
2 Side by side or slightly staggered.
POSITION ON RACK
To Change Temperature:
Press number pad from chart.
1.
Press START.
2.
8
3 or 4 Opposite corners on each rack. Make sure
bakeware is not directly over another.
Bakeware
1
2
The bakeware material affects cooking results. Follow
manufacturer’s recommendations and use the bakeware size
recommended in the recipe. Use the following chart as a guide.
Oven Vent
1
BAKEWARE/
RECOMMENDATIONS
RESULTS
Light colored
aluminum
■ Light golden
■ Use temperature and time
recommended in recipe.
crusts
■ Even browning
Dark aluminum
and other
bakeware with
dark, dull and/or
non-stick finish
■ Brown, crisp
crusts
Insulated cookie
sheets or baking
pans
■ Little or no
■ May reduce baking temperatures
25°F (15°C).
■ Use suggested baking time.
■ For pies, breads and casseroles, use
temperature recommended in
recipe.
■ Place rack in center of oven.
■ Place in the bottom third of oven.
■ May need to increase baking time.
bottom
browning
Stainless steel
■ Light, golden
■ May need to increase baking time.
crusts
■ Uneven
browning
Stoneware
■ Crisp crusts
Ovenproof
glassware,
■ Follow manufacturer’s instructions.
■ May reduce baking temperatures
25°F (15°C).
ceramic glass or
ceramic
■ Brown, crisp
crusts
Meat Thermometer
On models without a temperature probe, always rely on a meat
thermometer to determine doneness of meat and poultry. The
internal temperature, not appearance, is what counts. A meat
thermometer is not supplied with this appliance.
■ Insert the thermometer into the center of the thickest portion
of the meat or inner thigh or breast of poultry. The tip of the
thermometer should not touch fat, bone or gristle.
■ After reading the thermometer once, push it into the meat ¹⁄₂
in. (2 cm) more and read again. If the temperature drops,
cook the meat or poultry longer.
■ Check pork and poultry in two or three places.
2
3
1. Upper oven
2. Oven vent
3. Lower oven
The oven vent should not be blocked or covered since it allows
the release of hot air and moisture from the oven. Doing so will
cause poor air circulation, affecting cooking and cleaning results.
Never set plastics, paper or other items that could melt or burn
near the oven vent.
Baking and Roasting
1. Broil elements
2. Bake element (hidden in floor panel)
During baking or roasting, the bake and broil elements will cycle
on and off in intervals to maintain the oven temperature.
If the lower oven door is opened during baking or roasting, the
broil elements will turn off immediately and the bake element will
turn off in 2 minutes. They will come back on once the door is
closed.
To Bake or Roast:
Before baking and roasting, position the racks according to the
“Positioning Racks and Bakeware” section. When roasting, it is
not necessary to wait for the oven to preheat before putting food
in, unless recommended in the recipe.
Press BAKE (optional).
1.
Press the number pads to enter a temperature other than
350°F (177°C). The bake range can be set between 170°F
and 500°F (77°C and 260°C).
Press START.
2.
“Lo°” will appear on the lower oven display if the actual oven
temperature is under 170°F (77°C).
When the actual oven temperature reaches 170°F (77°C), the
lower oven display will show the temperature increasing in 5°
increments.
When the set temperature is reached and the oven is
preheated, if enabled, one tone will sound.
Press LOWER OVEN CANCEL when finished cooking.
3.
9
Convection Baking
1
3
2
1
3
2
1. Broil elements
2. Convection element and fan
3. Bake element (hidden in floor panel)
During convection baking preheat, the convection and broil
elements and on some models, the bake element all heat the
oven cavity. After preheat, the convection element and, on some
models, the bake element cycle on and off in intervals to maintain
the oven temperature, while the fan constantly circulates the hot
air.
If the lower oven door is opened during convection baking or
preheating, the broil and convection elements and fan will turn off
immediately. On some models, the bake element will turn off in 2
minutes. They will come back on once the door is closed.
■ For optimal cooking results, do not use aluminum foil.
■ Reduce recipe temperature 25°F (14°C). The cook time may
need to be reduced also. See the cookbook supplied with
this unit and "Convection Temperature Conversion" section
for more information.
To Convection Bake:
Before convection baking, position the racks according to the
“Positioning Racks and Bakeware” section. When using two
racks, place them on guides 2 and 4. When using three racks,
place them on guides 1, 3 and 5.
Press CONVECTION BAKE.
1.
Press the number pads to enter a temperature other than
325°F (163°C). The convection bake range can be set
between 170°F and 500°F (77°C and 260°C).
Press START.
2.
“Lo°” will appear on the lower oven display if the actual oven
temperature is under 170°F (77°C).
When the actual oven temperature reaches 170°F (77°C), the
lower oven display will show the oven temperature increasing
in 5° increments.
When the set temperature is reached and the oven is
preheated, if enabled, one tone will sound.
Press LOWER OVEN CANCEL when finished cooking.
3.
Convection Roasting
1. Broil elements
2. Convection fan
3. Bake element (hidden in floor panel)
During convection roasting, the bake and broil elements cycle on
and off in intervals to maintain the oven temperature, while the
fan constantly circulates the hot air.
If the lower oven door is opened during convection roasting, the
broil elements and fan will turn off immediately and the bake
element will turn off in 2 minutes. They will come back on once
the door is closed.
■ For optimal cooking results, do not use aluminum foil.
■ For poultry, reduce recipe temperature 25°F (14°C). The cook
time may need to be reduced also. See the cookbook
supplied with this unit and "Convection Temperature
Conversion" section for more information.
To Convection Roast:
Before convection roasting, position the racks according to the
“Positioning Racks and Bakeware” section. It is not necessary to
wait for the oven to preheat before putting food in, unless
recommended in the recipe. Use the roasting rack on top of the
broiler pan and grid.
1. Roasting rack
2. Broiler grid
3. Broil pan
Press CONVECTION ROAST.
1.
Press the number pads to enter a temperature other than
300°F (149°C). The convection roast range can be set
between 170°F and 500°F (77°C and 260°C).
Press START.
2.
“Lo°” will appear on the lower oven display if the actual oven
temperature is under 170°F (77°C).
When the actual oven temperature reaches 170°F (77°C), the
lower oven display will show the oven temperature increasing
in 5° increments.
When the set temperature is reached and the oven is
preheated, if enabled, one tone will sound.
Press LOWER OVEN CANCEL when finished cooking.
3.
10
Maxi and Econo Broiling
1
2
1 2
1. Outer broil element
2. Inner broil element
Broiling uses direct radiant heat from the broil element(s) to cook
food.
During maxi broiling, both the inner and outer broil elements heat.
During econo broiling, only the inner broil element heats.
Use econo broiling for small amouts of food. The element(s) cycle
on and off in intervals to maintain the oven temperature.
If the lower oven door is opened during broiling, the broil
element(s) will turn off immediately and come back on once the
door is closed.
■ Use only the broiler pan and grid provided with the appliance.
It is designed to drain juices and help prevent spatter and
smoke.
■ For proper draining, do not cover the grid with foil. The
bottom of the pan may be lined with aluminum foil for easier
cleaning.
■ Trim excess fat to reduce spattering. Slit the remaining fat on
the edges to prevent curling.
■ Pull out oven rack to stop position before turning or removing
food. Use tongs to turn food to avoid the loss of juices. Very
thin cuts of fish, poultry or meat may not need to be turned.
■ After broiling, remove the pan from the oven when removing
the food. Drippings will bake on the pan if left in the heated
oven, making cleaning more difficult.
To B r o i l :
Before broiling, position the rack according to the cookbook
supplied with this oven.
Changing the temperature when broiling allows more precise
control when cooking. The lower the temperature, the slower the
cooking. Thicker cuts and unevenly shaped pieces of meat, fish
and poultry may cook better at lower broiling temperatures.
Position food on the grid in the broiler pan, then place it in the
center of the oven rack with the longest side parallel to the door.
It is not necessary to wait for the oven to preheat before putting
food in, unless recommended in the recipe.
Close the door.
Press BROIL · MAXI · · ECONO.
1.
Once for Maxi, twice for Econo.
Press the number pads to enter a temperature other than
500°F (260°C). The broil range can be set between 170°F and
500°F (77°C and 260°C).
Press START.
2.
The set oven temperature will appear on the lower oven
display until the oven is turned off.
Press LOWER OVEN CANCEL when finished cooking.
3.
Convection Broiling
1. Broil elements
2. Fan
During convection broiling, the broil elements cycles on and off in
intervals to maintain the oven temperature, while the fan
constantly circulates the hot air.
If the lower oven door is opened during convection broiling, the
broil elements and fan will turn off immediately. They will come
back on once the door is closed.
To Convection Broil:
Before convection broiling, see the “Maxi and Econo Broiling”
section for general broiling guidelines. Position the rack
according to the cookbook supplied with this oven.
Allow the oven to preheat for 5 minutes. Position food on the grid
in the broiler pan, then place it in the center of the oven rack with
the longest side parallel to the door.
Close the door.
Press CONVECTION BROIL.
1.
Press the number pads to enter a temperature other than
450°F (232°C). The convection broil range can be set
between 170°F and 500°F (77°C and 260°C).
Press START.
2.
The set oven temperature will appear on the lower oven
display until oven is turned off.
Press LOWER OVEN CANCEL when finished cooking.
3.
11
Convect Full Meal
Convect Full Meal lets you choose from eleven preset cooking
cycles. A single pad includes an oven setting, an oven
temperature, and a cook time or probe temperature. One pad is
changeable to allow you to set your own cycle and save it for
future use. Use the following chart as a guide.
PAD/ OVEN
SETTING
Preset, Unchangeable
*1
Convection
Bake
OVEN
TEMP
325°F
(163°C)
COOK
TIME or
PROBE
TEMP
1 hr. Meal #1: Spinach and
FOOD or MEAL
ricotta stuffed meat
loaf, baked potatoes,
fall apple cake
To U s e :
Before using Convect Full Meal, place the food in the oven. If the
temperature probe is required, insert the probe into the food and
plug the probe into the jack. See “Temperature Probe” section
first.
Press CONVECT FULL MEAL.
1.
Press a pad from the chart.
2.
For example, number pads 1 to 0 or CONVECT FULL MEAL.
Press START.
3.
The start time, stop time, vertical bar countdown and minute
time countdown will appear on the lower oven display. The
stop time will not appear if not set in the changeable cycle.
When the cycle ends, “End” will appear in the upper oven
display. If enabled, end-of-cycle tones will sound, then
reminder tones will sound every minute.
Press LOWER OVEN CANCEL or open the lower oven door
4.
when finished cooking to clear the display.
*2
Convection
Roast
*3
Convection
Roast
*4
Convection
Bake
*5
Convection
Bake
6
Convection
Roast
7
Convection
Roast
8
Convection
Roast
325°F
(163°C)
350°F
(177°C)
375°F
(191°C)
425°F
(218°C)
325°F
(163°C)
325°F
(163°C)
325°F
(163°C)
1 hr. 30
min.
40 min. Meal #3: Pork chops
45 min. Meal #4: Herb and
20 min. Meal #5: Spicy red
140°F
(60°C)
155°F
(68°C)
165°F
(74°C)
Meal #2: Pesto stuffed
turkey breast, caramel
sweet potato
casserole, rhubarbpineapple crisp
with currant-nut
stuffing, cherry cobbler
pecan fried chicken,
crispy potato wedges,
applesauce rhubarb
muffins
snapper, gruyere
pecan biscuits
Beef, rare
Beef, medium or pork
Beef, well done
To Set Cycle:
Before setting a cycle, start with the meat or main dish
temperature and cook time. Choose baked goods with an oven
temperature similar to those of the meat or main dish.
Temperatures ranging from plus or minus 25 to 50 degrees and
cook times ranging from plus or minus 10 to 15 minutes are
acceptable. Choose vegetables and fruits last.
Press CONVECT FULL MEAL.
1.
Press any oven setting pad, for example BAKE.
2.
Press the number pads to enter the oven temperature.
3.
Press COOK TIME.
4.
Press the number pads to enter the length of time to cook in
5.
hours and minutes
or
Press 0 to do untimed cooking.
Press CONVECT FULL MEAL to save
6.
or
Press START to save and immediately begin cycle.
Convection Temperature Conversion
Convection temperatures and times differ from those of standard
cooking. The oven can automatically reduce standard recipe
temperatures and times for convection cooking.
The conversion may not be exact because foods are grouped in
general categories. To ensure optimal cooking results, the oven
will prompt a food check at the end of non-delayed Timed
Cooking. Use the following chart as a guide.
9
Convection
Roast
0
Convection
Bake
Preset, Changeable
CONVECT
FULL MEAL
Bake
* See the cookbook supplied with this oven first.
300°F
(149°C)
325°F
(163°C)
170°F
(75°C)
135°F
(56°C)
160°F
(71°C)
2 hrs.
Ham, fully cooked
Casseroles
12
SETTING FOODS
BAKED GOODS Biscuits, Breads: quick and yeast,
Cakes: layer and angel food,
Casseroles: including frozen entrées
and soufflés, Cookies, Fish
MEATS Baked potatoes, Chicken: whole and
pieces, Meat loaf, Roasts: pork, beef
and ham
*Turkey and large poultry are not
included because their cook time varies.
OTHER FOODS Convenience foods: french fries,
nuggets, fish sticks, pizza,
Pies: fruit and custard
To U s e :
12
Before using convection temperature conversion for BAKED
GOODS and OTHER FOODS, allow the oven to preheat before
placing food in the oven.
Press BAKED GOODS, MEATS or OTHER FOODS.
1.
Press the number pads to enter the standard cook
2.
temperature.
Press the number pads to enter the standard cook time.
3.
Press START.
4.
“CHECK FOOD AT” and the stop time will appear on the
lower oven display.
When the stop time is reached, end-of-cycle tones will sound
if enabled. Open the door and check food.
Press LOWER OVEN CANCEL if food is done to taste
5.
or
Close the door to continue cooking.
6.
Press LOWER OVEN CANCEL or open the lower oven door to
7.
clear the display and/or stop reminder tones.
Dehydrating
Dehydrating is method of food preservation that removes the
water from food. For additional information, refer to a book
written specifically about dehydrating or preserving foods.
Dehydration racks and an oven door stop are required, but not
supplied with this oven. See “Assistance or Service” section to
order.
To Dehydrate:
Before dehydrating, prepare the food as recommended in the
recipe and arrange on dehydration rack(s). Position the racks
according to the following chart. See “Positioning Racks and
Bakeware” section for diagram.
NUMBER OF RACKS RACK POSITION(S)
13
22 and 4
To D e l a y S t a rt:
WARNING
Food Poisoning Hazard
Do not let food sit in oven more than one hour
before or after cooking.
Doing so can result in food poisoning or
sickness.
Before setting delay start, make sure the clock is set to the
correct time of day. See “Clock” section. Delay start should not
be used for food such as breads and cakes because they may
not bake properly.
Press BAKED GOODS, MEATS or OTHER FOODS.
1.
Press the number pads to enter the standard cook
2.
temperature.
Press the number pads to enter the standard cook time.
3.
Press STOP TIME.
4.
Press the number pads to enter the time of day to stop.
5.
Press START.
6.
The start time is automatically calculated and displayed.
“DELAY” and the stop time will also appear on the lower oven
display.
When the start time is reached, the oven will automatically
turn on. The vertical bar countdown and minute time
countdown will appear on the lower oven display.
When the stop time is reached, the lower oven will shut off
automatically and “End” will appear on the lower oven
display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
Press LOWER OVEN CANCEL or open the lower oven door to
7.
clear the display and/or stop reminder tones.
31, 3 and 5
Place the oven door stop over the automatic oven light switch.
1. Oven door stop
2. Automatic oven light switch
Press and hold CONVECTION BAKE for 5 seconds.
1.
Press the number pads to enter a temperature other than
140°F (60°C). The dehydrating range can be set between
100°F and 200°F (38°C and 95°C).
Press START.
2.
Press LOWER OVEN CANCEL when dehydrating is finished.
3.
Proofing Bread
Proofing bread prepares the dough for baking by activating the
yeast. Proofing twice is recommended. See the cookbook
supplied with this oven for additional information.
To Proof:
Before first proofing, place the dough in a lightly greased bowl
and cover loosely with wax paper, coated with shortening. Place
on rack guide two, then place broiler pan on guide one. See
“Positioning Racks and Bakeware” for diagram. Put 2 cups
(500 mL) of boiling water in the broiler pan. Close the door.
Press and hold BAKED GOODS for 5 seconds.
1.
The display will show 100°F (38°C).
Press START.
2.
Let the dough rise until nearly doubled in size, checking after
20-25 minutes. Proofing time may vary depending on dough
type and quantity.
Before second proofing, shape the dough, place it in baking
pan(s) and cover loosely with plastic wrap, coated with cooking
spray. Follow the same placement, broiler pan and water and
control steps above. Before baking, remove the plastic wrap.
13
Temperature Probe
The temperature probe accurately measures the internal
temperature of meat, poultry and casseroles with liquid and
should be used in determining the doneness of meat and poultry.
It should not be used during maxi and econo broiling, convection
broiling, dehydrating or proofing bread.
To U s e :
Before using, insert the probe into the center of the thickest
portion of meat or into the inner thigh or breast of poultry, away
from fat or bone. Place the food in the oven and connect the
temperature probe to the jack. Keep the probe as far away from
the heat source(s) as possible. Close the oven door.
Press LOWER OVEN CANCEL or open the lower oven door to
4.
clear the display and/or stop reminder tones.
WARNING
Burn Hazard
Use an oven mitt to remove temperature probe.
1
2
1. Temperature probe
2. Temperature probe jack
Press the number pads to enter a probe temperature other
1.
than 160°F (72°C). The probe range can be set between
130°F and 190°F (54°C and 88°C).
Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
2.
Press the number pads to enter a temperature other than the
one displayed.
Press START.
3.
The set oven temperature will appear on the lower oven
display throughout cooking.
“Lo°” will appear as the probe temperature until the internal
temperature of the food reaches 130°F (54°C). Then the
display will show the probe temperature increasing in 5°
increments.
When the set probe temperature is reached, the lower oven
will shut off automatically and “End” will appear on the lower
oven display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
Do not touch broil element.
Failure to follow these instructions can result
in burns.
Always unplug and remove the temperature probe from the
5.
oven when removing food.
To Change Probe Temperature, Oven Setting:
Unplug the probe, plug it back in, then close the oven door.
1.
Press the number pads to enter a probe temperature other
2.
than 160°F (72°C). The probe range can be set between
130°F and 190°F (54°C and 88°C).
Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
3.
Press the number pads to enter a temperature other than the
one displayed.
Press START.
4.
The set oven temperature will appear on the lower oven
display throughout cooking.
“Lo°” will appear as the probe temperature until the internal
temperature of the food reaches 130°F (54°C). Then the
display will show the probe temperature increasing in 5°
increments.
When the set probe temperature is reached, the lower oven
will shut off automatically and “End” will appear on the lower
oven display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
Press LOWER OVEN CANCEL or open the lower oven door to
5.
clear the display and/or stop reminder tones.
14
Timed Cooking
WARNING
Food Poisoning Hazard
OVEN CARE
Self-Cleaning Cycle
Do not let food sit in oven more than one hour
before or after cooking.
Doing so can result in food poisoning or
sickness.
Timed Cooking allows the oven to be set to turn on at a certain
time of day, cook for a set length of time, and/or shut off
automatically. Delay start should not be used for food such as
breads and cakes because they may not bake properly.
To Set a Cook Time:
Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
1.
Press the number pads to enter a temperature other than the
one displayed.
Press COOK TIME.
2.
Press number pads to enter the length of time to cook.
3.
Press START.
4.
The start time, stop time, vertical bar countdown and minute
time countdown will appear on the lower oven display.
When the stop time is reached, the lower oven will shut off
automatically and “End” will appear on the lower oven
display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
Press LOWER OVEN CANCEL or open the lower oven door to
5.
clear the display and/or stop reminder tones.
To Set a Cook Time and Stop Time [Delay Start]:
Before setting, make sure the clock is set to the correct time of
day. See “Clock” section.
Press BAKE, CONVECTION BAKE or CONVECTION ROAST.
1.
Press the number pads to enter a temperature other than the
one displayed.
Press COOK TIME.
2.
Press the number pads to enter the length of time to cook.
3.
Press STOP TIME.
4.
Press the number pads to enter the time of day to stop.
5.
Press START.
6.
The start time is automatically calculated and displayed.
“DELAY” and the stop time will also appear on the lower oven
display.
When the start time is reached, the oven will automatically
turn on. The vertical bar countdown and minute time
countdown will appear on the lower oven display.
When the stop time is reached, the lower oven will shut off
automatically and “End” will appear on the lower oven
display.
If enabled, end-of-cycle tones will sound, then reminder
tones will sound every minute.
Press LOWER OVEN CANCEL or open the lower oven door to
7.
clear the display and/or stop reminder tones.
WARNING
Burn Hazard
Do not touch the oven during the
Self-Cleaning cycle.
Keep children away from oven during
Self-Cleaning cycle.
Do not use commercial oven cleaners in
your oven.
Failure to follow these instructions can result in
burns, or illness from inhaling dangerous fumes.
IMPORTANT:
the fumes given off during the Self-Cleaning cycle. Exposure to
the fumes may result in death to certain birds. Always move birds
to another closed and well ventilated room.
Self-clean the oven before it is heavily soiled. Heavy soil results in
longer cleaning and more smoke.
Keep the kitchen well-ventilated during the Self-Cleaning cycle to
help get rid of heat, odors, and smoke.
Do not block the oven vent(s) during the Self-Cleaning cycle. Air
must be able to move freely. See “Oven Vent(s)” section.
Prepare Oven:
■ Remove the broiler pan, grid, cookware and bakeware and,
on some models, the temperature probe from the oven.
■ Remove any foil from the oven because it may burn or melt,
damaging the oven.
■ Remove oven racks to keep them shiny and easy to slide. If
leaving in, place them on rack positions 2, 3 or 4. For
diagram, see “Positioning Racks and Bakeware”. Racks will
discolor and become harder to slide. See “Cleaning” for more
information.
■ Hand clean inside door edge and the 1½ in. (3.8 cm) area
around the inside oven cavity frame, being careful not to
move or bend the gasket. This area does not get hot enough
during self-cleaning to remove soil. Do not let water, cleaner,
etc. enter slots on door frame. Use a damp cloth to clean this
area.
■ Wipe out any loose soil to reduce smoke and avoid damage.
At high temperatures, foods react with porcelain. Staining,
etching, pitting or faint white spots can result. This will not
affect cooking performance.
The health of some birds is extremely sensitive to
15
How the Cycle Works
IMPORTANT:
oven may result in discoloring, loss of gloss, hairline cracks and
popping sounds.
The Self-Cleaning cycle uses very high temperatures, burning soil
to a powdery ash.
The oven is preset for a 3 hour 30 minute clean cycle, however
the time can be changed. Suggested clean times are 2 hours 30
minutes for light soil and between 3 hours 30 minutes to 4 hours
30 minutes for average to heavy soil.
Once the oven has completely cooled, remove ash with a damp
cloth.
The oven light will not work during the Self-Cleaning cycle.
On combination oven models, the upper oven will not work
during the Self-Cleaning cycle.
The heating and cooling of porcelain on steel in the
To Self-Clean:
Before self-cleaning, make sure the door is closed completely or
it will not lock and the cycle will not begin.
Press CLEAN.
1.
Press the number pads to set a clean time other than 3 hour
30 minutes. The clean time can be set between 2 hours 30
minutes and 4 hours 30 minutes.
Press START.
2.
The lower oven door will automatically lock and “DOOR
LOCKED”, the start time and stop time will appear on the
lower oven display. The door will not unlock until the lower
oven cools.
When the cycle is complete and the oven cools, “End” will
appear on the lower oven display and “DOOR LOCKED” will
disappear.
Press any pad or open the lower oven door to clear the lower
3.
oven display.
To Delay Start Self-Clean:
Before delay starting Self-Clean, make sure the clock is set to the
correct time of day. See “Clock” section. Also, make sure the
door is closed completely or it will not lock and the cycle will not
begin.
Press CLEAN.
1.
Press the number pads to set a clean time other than 3 hour
30 minutes. The clean time can be set between 2 hours 30
minutes and 4 hours 30 minutes.
Press STOP TIME.
2.
Press the number pads to enter the time of day to stop.
3.
Press START.
4.
The start time is automatically calculated and displayed.
The door will automatically lock and "DOOR LOCKED",
"DELAY", and the stop time will also appear on the display.
The door will not unlock until the oven cools.
When the start time is reached, the lower oven will
automatically turn on.
When the cycle is complete and the oven cools, “End” will
appear on the lower oven display and “DOOR LOCKED” will
disappear.
Press any pad or open the lower oven door to clear the oven
5.
display.
Cleaning
IMPORTANT:
the oven is cool. Always follow label instructions on cleaning
products.
Soap, water and a soft cloth or sponge are suggested first unless
otherwise noted.
STAINLESS STEEL
Do not use soap-filled scouring pads, abrasive cleaners, Cooktop
Polishing Creme, steel-wool pads, gritty wash cloths or some
paper towels. Damage may occur.
Rub in direction of grain to avoid damaging.
■ Stainless Steel Cleaner & Polish (not included):
See “Assistance or Service” section to order.
■ Liquid detergent or all-purpose cleaner:
Rinse with clean water and dry with soft, lint-free cloth.
■ Vinegar for hard water spots
OVEN DOOR EXTERIOR
■ Glass cleaner and paper towels or non-abrasive plastic
scrubbing pad
CONTROL PANEL
Do not use abrasive cleaners, steel-wool pads, gritty wash cloths
or some paper towels. Damage may occur.
■ Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
OVEN CAVITY
Do not use commercial oven cleaners.
Food spills should be cleaned when oven cools. At high
temperatures, foods react with porcelain and staining, etching,
pitting or faint white spots can result.
■ Self-Cleaning cycle:
See “Self-Cleaning Cycle” first.
OVEN RACKS
■ Self-Cleaning cycle:
See “Self-Cleaning Cycle” first. Racks will discolor and
become harder to slide. After cleaning, a light coating of
vegetable oil applied to the rack guides will help them slide.
■ Steel wool pad
Before cleaning, make sure all controls are off and
(on some models)
To Stop Self-Clean any time:
Press LOWER OVEN CANCEL. If the lower oven temperature is
too high, the door will remain locked. It will not unlock until the
lower oven cools.
16
BROILER PAN AND GRID
1
Do not clean in the Self-Cleaning cycle.
■ Mildly abrasive cleanser:
Scrub with wet scouring pad.
■ Solution of ¹|₂ cup (125 mL) ammonia to 1 gallon (3.75 L)
water:
Soak for 20 minutes, then scrub with scouring or steel wool
pad.
■ Oven cleaner:
Follow product label instructions.
Porcelain enamel only, not chrome
■ Dishwasher
TEMPERATURE PROBE
■ Plastic scouring pad
■ Dishwasher
Oven Lights
The oven lights are 12 volt, 5-watt maximum halogen bulbs. They
will come on when the oven door is opened. They will not work
during the Self-Cleaning cycle. When the oven door is closed,
press OVEN LIGHT to turn them on or off.
To Replace:
Before replacing, make sure the oven is off and cool.
Disconnect power.
1.
Remove glass light cover by grasping the front edge and
2.
pulling away from oven.
Oven Door
There is no need to remove the oven door for normal use.
However, it can be done if necessary.
Before removing or replacing, make sure all controls are off and
the oven is cool. The oven door is heavy. Use both hands, do not
lift or carry the door by the handle and another person to help is
suggested. Use care not to damage the outer finish.
To R e m o ve :
Open the oven door all the way.
1.
Insert short end of door removal pins, included with the oven,
2.
into both hinge hangers. Two ⁵⁄₃₂ in. (4 mm) allen wrenches or
two nails of similar diameter can be used if door removal pins
have been misplaced. Do not remove the pins while the door
is removed.
1. Insert small end of pin here
Grasp under door handle and carefully close door as far as it
3.
will shut. Pull door out from the bottom.
Remove bulb from socket.
3.
Replace bulb, replace bulb cover by snapping back into wall.
4.
Reconnect power.
5.
To Replace:
Make sure door removal pins have not been removed. Fit
1.
hinge arms into slots in frame. Push in at lower corner to
ensure hinge arms are fully engaged.
Open the door completely and remove the door removal pins.
2.
Save them for future use.
Close oven door. If the door does not operate freely, repeat
3.
the process.
17
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■ Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
■ Is the appliance wired properly?
See Installation Instructions.
Oven will not operate
■ Is the electronic oven control set correctly?
See “Electronic Oven Control” section.
■ Has a delay start been set?
See “Timed Cooking” section.
■ On some models, is the Control Lock set?
See “Control Lock” section.
■ On some models, is the Sabbath Mode set?
See “Sabbath Mode” section.
■ On double oven models, is one oven self-cleaning?
When one oven is self-cleaning the other oven cannot be set
or turned on.
■ On double oven models, has the correct oven been
selected?
Choose UPPER OVEN or LOWER OVEN first.
Oven cooking results not what expected
■ Is the appliance level?
Level the appliance. See the Installation Instructions.
■ Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■ Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
■ Was the oven preheated?
See “Baking and Roasting” section.
■ Is the proper bakeware being used?
See “Bakeware” section.
■ Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■ Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■ Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.
■ Is the proper length of time being used?
Adjust cooking time.
■ Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■ Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■ Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.
Oven temperature too high or too low
■ Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Display shows messages
■ Is the display showing “PF”, “PF id=27” or “PF id=30”?
There has been a power failure. Clear the display. See
“Display(s)” section. On some models, reset the clock, if
needed. See “Clock” section.
■ Is the display showing a letter followed by a number?
Clear the display. See “Display(s)” section. If it reappears, call
for service. See “Assistance or Service” section.
Self-Cleaning cycle will not operate
■ Is the oven door open?
Close the oven door all the way.
■ Has the function been entered?
See “Self-Cleaning Cycle” section.
■ On some models, has a delay start Self-Clean cycle been
set?
See “Self-Cleaning Cycle” section.
■ Has a delay start been set?
See “Timed Cooking” section.
■ On double oven models, is one oven self-cleaning?
When one oven is self-cleaning, the other oven cannot be set
to self-clean.
18
ASSISTANCE OR
SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These factory specified parts will
fit right and work right because they are made with the same
precision used to build every new KITCHENAID
To locate factory specified parts in your area, call our Customer
Interaction Center telephone number or your nearest KitchenAid
designated service center.
In the U.S.A.
Call the KitchenAid Customer Interaction Center toll free:
1-800-422-1230.
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Accessory and repair parts sales.
■ Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■ Referrals to local dealers, repair parts distributors, and
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
®
appliance.
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand Home Appliances
Customer Interaction Center
c/o Correspondence Dept.
MD 8020
553 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your correspondence.
Accessories U.S.A.
To order accessories, call the KitchenAid Customer Interaction
Center toll free at
Or visit our website at
Online”, then “Accessories”.
Stainless Steel Cleaner & Polish
(stainless steel models)
Order Part #8171420
Dehydration Kit
(includes 3 racks and an oven door stop)
Order Part #4395974A96
1-800-422-1230
www.kitchenaid.com
. and follow the menu prompts.
and click on “Shop-
In Canada
For product related questions, please call the KitchenAid Canada
Customer Interaction Center toll free:
1-800-461-5681
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For parts, accessories and service in Canada
Call
1-800-807-6777.
are trained to fulfill the product warranty and provide afterwarranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Customer Interaction Center
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
8:30 a.m. - 5:30 p.m. (EST)
KitchenAid designated service technicians
19
®
KITCHENAID
COOKTOP, BUILT-IN OVEN AND RANGE WARRANTY
ONE-YEAR FULL WARRANTY
For one year from the date of purchase, when this appliance is operated and maintained according to instructions attached to or
furnished with the product, KitchenAid will pay for factory specified parts and repair labor costs to correct defects in materials or
workmanship. Service must be provided by a KitchenAid designated service company.
SECOND THROUGH FIFTH YEAR FULL WARRANTY
On electric ranges and electric cooktops,
specified parts and repair labor for any electric element to correct defects in materials or workmanship. Service must be provided by a
KitchenAid designated service company.
On gas ranges and gas cooktops,
specified parts and repair labor for any gas burner to correct defects in materials or workmanship. Service must be provided by a
KitchenAid designated service company.
On ranges and built-in ovens,
parts and repair labor for solid state touch control system to correct defects in materials or workmanship. Service must be provided by
a KitchenAid designated service company.
in the second through fifth years from the date of purchase, KitchenAid will pay for factory
in the second through fifth years from the date of purchase, KitchenAid will pay for factory specified
in the second through fifth years from the date of purchase, KitchenAid will pay for factory
SIXTH THROUGH TENTH YEAR LIMITED WARRANTY
On ranges and built-in ovens only,
parts for the porcelain oven cavity/inner door if the part rusts through due to defects in materials or workmanship.
KitchenAid will not pay for:
Service calls to correct the installation of your appliance, to instruct you how to use your appliance, to replace house fuses or
1.
correct house wiring, or to replace owner-accessible light bulbs.
Repairs when your appliance is used in other than normal, single-family household use.
2.
Pickup and delivery. Your appliance is designed to be repaired in the home.
3.
Damage resulting from accident, alteration, misuse, abuse, fire, flood, improper installation, acts of God or use of products not
4.
approved by KitchenAid or KitchenAid Canada.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
5.
Replacement parts or repair labor costs for units operated outside the United States or Canada.
6.
In Canada, travel or transportation expenses for customers who reside in remote areas.
7.
Any labor costs during the limited warranty period.
8.
in the sixth through tenth years from date of purchase, KitchenAid will pay for factory specified
KITCHENAID AND KITCHENAID CANADA SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or
province to province.
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized KitchenAid dealer to
determine if another warranty applies.
If you need service, first see the “Troubleshooting” section of this book. After checking “Troubleshooting,” additional help can be found by
checking the “Assistance or Service” section or by calling the KitchenAid Customer Interaction Center,
anywhere in the U.S.A. In Canada, contact your KitchenAid designated service company or call
Keep this book and your sales slip together for future
reference. You must provide proof of purchase or installation
date for in-warranty service.
Write down the following information about your appliance to
better help you obtain assistance or service if you ever need it.
You will need to know your complete model number and serial
number. You can find this information on the model and serial
number label/plate, located on your appliance as shown in the
“Parts and Features” section.
4453218A
© 2000. All rights reserved. ® Registered Trademark/TM Trademark of KitchenAid, U.S.A., KitchenAid Canada licensee in Canada Printed in U.S.A.
Dealer name ____________________________________________________
Address ________________________________________________________
Phone number __________________________________________________
Model number __________________________________________________
Serial number __________________________________________________
Purchase date __________________________________________________
1-800-422-1230
1-800-807-6777
(toll-free), from
.
5/00
8/00
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