Models KAWS700J, KAWS750J, KAWS850J, KAWS855J
3950452
TABLE OF CONTENTS
WASHER SAFETY............................................................ 3
PARTS AND FEATURES .................................................... 4
WASHER USE ..................................................................... 5
Understanding Washer Cycles....................................................5
Loading.........................................................................................5
Normal Washer Sounds...............................................................5
Starting Your Washer...................................................................6
Selecting a Cycle and Time .........................................................7
SENSORSURE
Rinse and Spin.............................................................................9
Drain and Spin..............................................................................9
Self-Cleaning Lint Filter................................................................9
WASHER CARE.................................................................. 9
Cleaning Your Washer .................................................................9
Water Inlet Hoses.........................................................................9
Vacation, Storage and Moving Care..........................................10
TROUBLESHOOTING....................................................... 11
ASSISTANCE OR SERVICE ............................................. 14
WARRANTY....................................................................... 16
™
Temperature Control.........................................8
2
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all
safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or
“WARNING.” These words mean:
You can be killed or seriously injured if you don't
immediately follow instructions.
You can be killed or seriously injured if you don't
follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you
what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING:
precautions, including the following:
■
Read all instructions before using the washer.
■
Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry-cleaning solvents, other flammable,
or explosive substances as they give off vapors
that could ignite or explode.
■
Do not add gasoline, dry-cleaning solvents, or
other flammable, or explosive substances to the
wash water. These substances give off vapors
that could ignite or explode.
■
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not
been used for such a period, before using the
washing machine, turn on all hot water faucets
and let the water flow from each for several
minutes. This will release any accumulated
hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
■
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children.
■
Before the washer is removed from service or
discarded,
remove the lid.
■
Do not reach into the washer if the tub or agitator is
moving.
■
Do not install or store the washer where it will be
exposed to the weather.
■
Do not tamper with controls.
■
Do not repair or replace any part of the washer or
attempt any servicing unless specifically recommended
in this Use and Care Guide or in published user-repair
instructions that you understand and have the skills to
carry out.
■
See Installation Instructions for grounding
requirements.
SAVE THESE INSTRUCTIONS
3
PARTS AND FEATURES
This manual covers several different models. The washer you have purchased may have some or all of the parts and features listed
below.
Control panel
1.
Model and serial number label
2.
Liquid fabri c sof te ner dispenser
3.
SURE CARE
4.
Lid
5.
Liquid chlorine bleach dispenser
6.
®
agitator
Control panel
White porcelain basket
7.
Tub
8.
Other features
SENSORSURE™ temperature control
Self-cleaning lint filter
4
WASHER USE
Understanding W asher Cycles
When the Cycle Control knob is set to a number an d pulled out,
the washer fills (to the selected load size) before agitation and
timing start. The washer begins agitating immediately after filling;
agitation occurs with the washer lid up or down.
During agitation, the agitator creates a continuous rollover action
that provides a thorough cleaning of the wash load.
After agitatio n starts, th e Cycle Co ntrol kn ob turns clockw ise until
it points to an OFF area and the cycle ends.
The washer pauses briefly throughout each cycle. These
NOTE:
pauses are normal for washer operation.
WASH RINSE
1. Fill 1. Fill
Loading
Loading suggestions
For these sugge ste d full -si zed lo ads , set th e LOAD SI ZE sele ctor
to the highest setting.
SUPER CAPACITY™ PLUS WASHERS
Heavy Work Clothes
3 pair pants
3 shirts
4 pair jeans
Delicates
3 camisoles
1 quilted robe
4 slips
4 panties
Towels
10 bath towels
10 hand towels
Mixed Load
3 double sheets
4 pillowcases
8 T-shirts
6 pair shorts
1 coverall
1 overall
2 bras
2 nighties
1 baby’s dress
14 wash cloths
1 bath mat
2 shirts
2 blouses
8 handkerchiefs
2. Wash
selected
time
3. Drain
No agitation
4. Spin 4. Spin-Spray
†
The Permanent Press
cycle partially drains,
fills, agitates briefly, and
drains.
†
2. Rinse
3. Drain
No agitation
rinse
5. Spin
6. Off
Normal W asher Sounds
Your new washe r may ma ke sound s your old one d idn’ t. Beca use
the sounds might be unfamiliar, you may be concerned about
them. These sounds are normal.
During washing
When you select a small load size setting, your washer has a
lower water level. This can cause a clicking sound from the upper
part of the agitator.
During drain
If water is drained quickly from your washer (depending on your
installation), you may hear air being pulled through the pump
during the end of draining.
After drain and before spin
When the cycle changes from draining to spinning, you may hear
gears engaging.
5
Starting Y our W asher
Fire Hazard
Never place items in the washer that are
dampened with gasoline or other flammable
fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of
oil on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING
Measure detergent and pour it into the washer. If desired, add
1.
powdered or liquid color safe bleach. Add extra detergent for
the Extra Wash cycle.
Drop a sorted load of clothes loosely into your washer.
■ Load evenly to maintai n w a sher balance. Mix large and
small items.
■ Items should move easily through th e wash water.
Overloading can cause poor cleaning.
■ T o r educe wrinkling of p ermanent p ress clothes an d some
synthetic knits, use a large load size to provide more
space (see step 5).
(OPTIONAL STEP) Pour measured liquid chlorine bleach into
2.
the liquid chlorine bleach dispense r. Bleach will be diluted
automatically during the wash part of the cycle.
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in
death, fire, or electrical shock.
■ Never use more than 1 cup (250 mL) for a full load. Use
less with a smaller load size.
■ Follow the manufacturer’s directions for safe use.
■ To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer
basket.
■ Use only liquid chlorine bleach in this dispenser.
(OPTIONAL STEP) Pour measured liquid fabric softener into
3.
the liquid fabric softener dispenser. Softener is added
automatically during the rinse portion of the cycle.
Dilute liquid fabric sof t en e r by fil lin g the di sp ens er wi th wa rm
water until liquid re ac h es the cr o s sb ar in the ope nin g .
■ Do not spill or drip any fabric softener on the clothes.
■ Use only liquid fabric softener in this dispenser.
Close the washer lid.
4.
Turn the LOAD SIZE selector to the correct setting for your
5.
wash load and the type of fabric being washed.
■ Choose a load size that allows the load to move freely for
best fabric care. See “Loading.”
■ To change the load size selection after the washer has
started filling, turn the selector to the desired setting. On
models with a Reset option, first move the selector to
RESET, then to the new load size.
6
T urn the TEMPERA TURE selector to the correct setting for the
6.
type of fabr ic an d soil s bei ng washe d. Use the war mest water
safe for fabric. Some models have an electronic sensor
control that maintains a uniform water temperature. See
“SENSORSURE
™
T emperature Control.” Follow garment label
instructions.
Water Temp Us e For
Hot
111°F (44°C)
or above
Warm
90°-110°F
(32°-43°C)
Cold
70°-90°F
(21°-32°C)
In wash water temperatures colder than 70ºF
NOTE:
Whites and pastels
Heavy and greasy soils
Bright colors
Moderate to light soils
Colors that bleed or fade
Light soils
(21ºC), detergents do not dissolve well. Soils can be difficult to
remove. Some fabrics can retain wear wrinkles and have
increased pilling (the formation of small lint-like balls on the
surface of garments).
(OPTIONAL STEP) Some models have an EXTRA RINSE
7.
selector. For an additional rinse and spin at the end of the
Normal wash cycle, set the selector to ON.
(OPTIONAL STEP) Some models have an OPTIONS selector.
8.
This allows you to select an End of Cycle Signal at the end of
any cycle and/or add an Extra Rinse to your Normal wash
cycle only.
■ The End of Cycle Signal is he lpful when you are washing
items that should be removed from the washer as soon as
the cycle ends.
■ An Extra Rinse r emov es addi tional d eter gent re sidue from
heavily soiled or special care items.
Set the OPTIONS selector
■ Set the selector at OFF/OFF if you do not desire an End of
Cycle Signal or an Extra Rinse.
■ Set the selector at OFF/ON for an Extra Rinse only.
■ Set the selector at ON/OFF for an End of Cycle Signal
only.
■ Set the selector at ON/ON for an End of Cycle Signal and
an Extra Rinse.
Push in the Cycle Control knob and turn it clockwise to the
9.
wash cycle you want. Reduce wash time when using a small
load size setting. See “Selecting a Cycle and Time.”
Pull out the Cycle Control knob to start the washer.
To stop or restart your washer
■ To
the washer at any time, push in the Cycle Control
stop
knob.
■ To
the washer, close the lid (if open) and pull out
restart
the Cycle Control knob.
Selecting a Cycle and T ime
This section describes the available wash cycles and will help
you make the best cycle selections for your wash loads. Each
cycle is designed for different typ e s of fabric and soil levels.
■ The washer pauses briefly throughout each cycle. These
pauses are normal. Refer to “Normal Washer Sounds” to
learn more about the sounds you may hear during a wash
cycle.
■ Refer to “Understanding Washer Cycles” to learn what
happens during a wash cycle.
This manual covers several different models. The Cycle
NOTE:
Control knob for each model is shown below. Once you find your
model number, use the cycle descriptions for that particular
washer.
Model KA WS700J
Normal cycl e
The Normal cycle features extended agitation time for cleaning
cottons and linens, and longer spin times to shorten drying time.
Select 6, 10, or 12 minutes of wash time, depending on whether
your load is lightly, moderately or heavily soiled.
Extra Wash -
heavily soiled loads that need maximum soil removal. Use two
times the amount of recommended detergent for this cycle.
Permanent Press cycle
The P ermanent Press cycle starts with high agitation and then steps to
low for cleaning permanent press blends and synthetic fabrics. To
maximize water removal but minimize wrinkling, this cycle features a
cool-down rinse and a final spin that steps through extra low, low and
high spin. Select 6 or 10 minutes of wash time for lightly to moderately
soiled load s .
Delicate cycle
The 6-minute Delicate cycle can be used to gently clean delicate
items and washable knits. This cycle offers low agitation and spin
speeds.
To use this cycle
Turn the Cycle Control knob to DELICATE/
1.
HANDWASHABLES.
Set the HANDWASH selector to OFF.
2.
Handwash able s cycle
The 6-minute Handwashables cycle features brief periods of low
speed agitation and soak time. Low spin speed reduces
wrinkling. Use this cycle for cleaning lightly soiled hand
washables.
To use this cycle
Turn the Cycle Control knob to DELICATE/
1.
HANDWASHABLES.
Set the HANDWASH selector to ON.
2.
Select the 16-minute Extra Wash feature to wash
7
Soak cycle
The Soak cycle features brief periods of agitation and soak time
to help remove heavy soils and stains that need pre-treatment.
■ Use warm water when soaking laundry. Hot water can set
some stains.
■ Use the amount of detergent or presoak additive
recommended by the manufacturer.
■ The Soak cycle automatica lly advances into the Pre-Wash
cycle.
Pre-Wash cycle
The Pre-Wash cycle features 4 minutes of agitation to help
remove heavy soils and stains that need pre-treatment. When the
Pre-Wash period ends, add detergent and start a new wash
cycle.
Models KA WS750J, KA WS850J and KA WS855J
Pre-Wash cycle
The Pre-Wash cycle features 4 minutes of agitation to help
remove heavy soils and stains that need pre-treatment. When the
Pre-Wash period ends, add detergent and start a new wash
cycle.
Additional Fabric Select options available on the
KA WS850J and KA WS855J models
Sweaters option
Use this option to gently clean non-wool sweaters.
To use this option
Turn the FABRIC SELECT option to SWEATERS.
1.
Set the TEMPERATURE selector to the SENSORSURE™
2.
COLD/COLD setting.
Set the Cycle Control knob to a 6-minute Normal wash cycle.
3.
Handwash/Wool option
Use this option to gently clean washable wool garments (refer to
your garment’s care label).
To use this option
Turn the FABRIC SELECT option to HANDWASH/WOOL.
1.
Set the TEMPERATURE selector to the SENSORSURE™
2.
COLD/COLD setting.
Set the Cycle Control knob to a 6-minute Normal wash cycle.
3.
Normal cycl e
The Normal cycle is used with the Fabric Sele ct option to pr ovide
the best wash and spin action for a given load. Select 6, 10 or 12
minutes of wash time depending on whether your load is lightly,
moderately or heavily soiled.
Extra Wash –
heavily soiled loads that need maximum soil removal. Use two
times the amount of recommended detergent for this cycle.
Select the 16-minute Extra Wash feature to wash
Wrinkle Resist/Permanent Press cycle
The Wrinkle Resist/Permanent Press cycle is used with the Fabric
Select op tion t o pr ovid e the best w ash and sp in ac tion f or a g iven
load. The Wrinkle Resist/Permanent Press cycle features a pause
and cool down rinse to reduce wrinkling. Use 6 or 10 minutes of
wash time for lightly to moderately soiled loads.
Soak cycle
The Soak cycle features brief periods of agitation and soak time
to help remove heavy soils and stains that need pretreatment.
■ Use warm water when soaking laundry. Hot water can set
stains.
■ Use the amount of detergent or presoak additive
recommended by the manufacturer.
■ The Soak cycle automatica lly advances into the Pre-Wash
cycle.
SENSORSURE™ T emperature Control
SENSORSURE temperature control electroni c ally senses and
maintains a uniform water temperature by regulating incoming
hot and cold water.
SENSORSURE keeps warm and cold water temperatures within
recommended ranges for best detergent performance and fabric
care.
■ Cold wash is regulated at approximately 75°F (24ºC).
■ Warm wash is regulated at approximately 100°F (38°C).
To select SENSORSURE
Turn the TEMPERATURE selector to a SENSORSURE setting.
8
Rinse and Spin
When using extra deter ge nt for heavily so iled clothes, o r washing
special-care items, you may find an ex tra rinse and spin is
needed.
Push in the Cycle Control knob and turn it clockwise to any of
1.
the Rinse settings.
Pull out the Cycle Control knob. The washer fills to the
2.
selected load size, agitates, drains, and spins .
An Extra Rinse option is available (on some models). S ee
NOTE:
“Starting Your Washer.”
Drain and Spin
A drain and spin may help shorten drying times for some heavy
fabrics or special-care items by removing excess water.
Push in the Cycle Control knob and turn it clockwise to any of
1.
the Spin settings.
Pull out the Cycle Control knob. The washer drains, then
2.
spins.
Self-Cleaning Lint Filter
Your washer has a self-cleaning lint filter at the bottom of the
basket. Wash and rinse water flow over the filter during agitation,
separating the lint from the water. The lint spins out of the system
during the spin part of the cycle.
WASHER CARE
Cleaning Y our W asher
Cleaning the exterior
Use a soft, damp cloth or sponge to wipe up any spills such as
detergent or bleach. Occasionally wipe the outside of your
washer to keep it looking new.
Cleaning the interior
Clean your washer interior by mixing 1 cup (250 mL) of chlorine
bleach and 2 cups (500 mL) of detergent. Pour this into your
washer and run it through a complete cycle using hot water.
Repeat this process if necessary.
Remove any hard water deposits us ing only cleaners
NOTE:
labeled as washer safe.
Cleaning the liquid fabric softener dispenser
Flush dispenser periodically with warm water, as shown. Remove
the dispenser by grasping the top of the dispenser with both
hands and squeezing and pushing upwards with thumbs. Clean
the dispenser by rinsing it under a water faucet. Replace it after
cleaning.
Do not wash clothes with this dispenser removed. Do not
NOTE:
add detergent or bleach to this dispenser; it is for liquid fabric
softener use only.
If your washer drains into a tub, remove any lint collected in the
tub or strainer.
W ater Inlet Hoses
Replace inlet hoses after five years of use to reduce t he ri sk of
hose failure. Periodically inspect and replace inlet hoses if
bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement
on the label with a permanent marker.
9
V acation, Storage and Moving Care
Install and store your washer where it will not freeze. Because
some water may stay in the hoses, freezing can damage your
washer . If storing or moving y our washer during freezing weather,
winterize it.
Non-use or vacation care
Operate your washer only when you are at home. If you will be on
vacation or not using your washer for an extended period of time,
you should:
■ Unplug washer or disconnect power.
■ Turn off the water supply to the washer. This helps avoid
accidental flooding (due to a water pressure surge) while you
are away.
To winterize washer
Shut off both water faucets.
1.
Disconnect and drain water inlet hoses.
2.
Put 1 quart (1 L) of R.V.-type antifreeze in the basket.
3.
Run washer on a drain and sp in setting (se e “Drain and Sp in”)
4.
for about 30 seconds to mix the antifreeze and water.
Unplug washer or disconnect power.
5.
To use washer again
Flush water pipes and hoses.
1.
Reconnect water inlet hoses.
2.
Turn on both water faucets.
3.
Plug in washer or reconnect power.
4.
Run the washer through a complete cycle with 1 cup (250 mL)
5.
of detergent to clean out antifreeze.
10
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid
the cost of a service call...
Washer won’t fill, rinse or agitate
■
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycl e Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
■
Does the water level seem too low, or does the washer
appear to not fill completely?
The top of the agitator is much higher than the highest wa ter
level. This creates a perception that the washer is not filling
completely. This is normal.
Washer stops
■
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is the indicator on the Cycl e Control knob properly lined up
with a cycle? Turn the Cycle Control knob to the right slightly
and pull to start.
Are the water inlet valve screens clogged?
Are both the hot and cold water faucets turned on?
Is the water inlet hose kinked?
■
Is there power at the plug?
Check your electrical source or call an electrician.
■
Has a fuse blown or is the circuit breaker open?
If problem continues, call a n electrician.
■
Are you using an extension cord?
Do not use an extension cord.
■
Is the washer in a normal pause in the Casual/Permanent
Press (or Hand Washables) cycle?
The washer pauses for about 2 minutes in the Casual/
Permanent Press cycle. Allow the cycle to continue.
The Hand Washables cycle (on some models) features
periods of agitation and soak.
■
Is the washer overloaded?
Wash smaller loads.
Washer won’t drain or spin
■
Is the drain hose clogged, or the end of the drain hose
more than 72 inches (183 cm) above the floor?
See the Insta llation I nstruct ions fo r prop er insta llation of drai n
hose.
■
Is the lid open?
The lid must be closed du ring operation.
■
Is there excessive sudsing?
Always measure detergent. Follow manufacturer’s directions.
If you have very soft water, you might need to use less
detergent.
■
Is your voltage low?
Check your electrical source or call an electrician. Do not use
an extension cord.
Washer continues to fill or drain, or the cycle seems
stuck
■
Is the top of drain hose lower than the water level in
washer?
The top of the ho se mus t be hig her th an th e wat er leve l in the
washer for proper operation. See the Installation Instructions.
■
Does the drain hose fit too tightly in th e standpipe, or i s i t
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal
the drain hose with tape. The hose needs an air gap. See the
Installation Ins tructions.
Was her make s noi se
■
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
■
Did you completely remove the yellow shipping strap with
cotter pins?
See the Installation Instructions.
■
Are the gears engaging after the drain and before spin, or
is the upper part of agitator clicking during wash?
These are normal washer noises.
Was her le aks
■
Check the following:
Are the fill hoses tight? Are the fill hose washers properly
seated? Is the drain hose clamp properly installed? See the
Installation Ins tructions.
■
Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gallons (64 L)
of water per minute.
■
Is water deflecting off the tub ring or the load?
Center the tub before startin g the washer.
The wash load should be balanced and not overloaded. The
fill or spray rinses can deflec t off the l o ad.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation Instructions.
■
Check household plumbing for leaks.
11
Washer basket is crooked
Stains on load
■
Was the washer basket pulled forward during loading?
The wash load should be balanced and not overloaded. Push
the basket to the center before starting wash.
■
Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be properly
installed and the nuts tightened. Reset the rear leveling legs
(if needed). See the Installation In structions.
■
The washer basket moves while washing.
This is normal.
Agitator operation
■
The top of the agitator is loose, or moves in only one
direction.
This is normal.
Dispensers clogged or bleach leaking
■
Did you follow the manufacturer’s directions when adding
detergent and fabric softener to the dispensers
Measure detergent and fabric softener. Carefully pour into the
dispensers. Wipe up all spills.
Dilute fabric softener in the fabric softener dispenser.
■
Did you put powdered or color-safe bleach in the liquid
chlorine bleach dispenser?
Add powdered or liquid color-safe bleach directly t o the
basket. Do not use the chlorine bleach dispenser for colorsafe bleach.
?
■
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener . Use enough detergent
to remove soil and hold it in suspension.
Dilute fabric softener and add to the rinse portion of a cycle
only. Do not drip fabric softener on clothes.
■
Is there above average iron (rust) in water?
You may need to install an iron filter.
■
Did you properly sort the load?
Sort dark clothes from whites and lights.
■
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
Load is wrinkled
■
Did you unload the washer promptly?
Unload the washer as soon as it stops.
■
Did you use the right cycle for the load being washed?
Use the Casual/Permanent Press cycle or another cycle with
low spin speeds (if available) to reduce wrinkling.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely du ring washing.
■
Was the wash water warm enough to relax wrinkles, or
are you using warm rinses?
If safe for the load, use warm or hot wash water. Use cold
rinse water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
Load too wet
■
Did you use the right cycle for the load being washed?
Select a cycle with a higher spin speed (if available).
■
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is
normal.
Residue or lint on loa d
■
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also sort by color.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Lint
can be trapped in the load if ov erloaded. Wash smaller loads.
■
Check the following:
Was paper or tissue left in the pockets?
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the water.
Is your water colder than 70°F (21°C)? Wash water colder
than 70°F (21°C) may not completely dissolve the detergent.
Load is tangled or twisted
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely du ring washing.
■
Did you wrap items around the agitator?
Drop items loosely into the washer. Do not wrap items around
the agitator.
Gray whites, dingy colors
■
Did you properly sort the load?
Dye transfer can occur when mixi ng whites and colors in a
load. Sort dark clothes from whites and lights.
■
Was the wash temperature too low?
Use hot or warm was hes if sa fe for the l oad. Hot wa ter should
be at least 111°F (44°C) to clean heavy or greasy soils.
■
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. See the Installation Instructions.
12
Garment damage
■
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing? Mend rips and broken
threads in seams before was hing.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Wipe up bleach
spills. Undiluted bleach will damage fabrics.
■
Did you follow the manufacturer’s care label instructions?
13
ASSISTANCE
OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use factory specified parts. These parts will fit right and work
right, because they are made with the same precision used to
build every new KITCHENAID
specified replacement parts in your area, call our Customer
Interaction Center telephone number or your nearest designated
service center.
Call the KitchenAid Customer Interaction Center
toll free:
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Installation information.
■ Use and main t enance procedures.
■ Accessory and repair parts sales.
■ Specialized customer ass istance (Spanish speaking, hearing
■ Referrals to local dealers, repair parts distributors, and
1-800-422-1230.
impaired, limited vision, etc.).
service companies. KitchenAid designated service
technicians are trained to fulfill the product warranty and
provide after-warranty servic e, anyw her e in t he Unit ed Sta tes.
To locate the KitchenAid designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
®
appliance. To locate factory
In the U.S.A.
In Canada
Call the KitchenA id Canad a Custo mer Inte raction Center to ll fr ee:
1-800-461-5681
Our consultants provide assistance with:
■ Features and specifications on our full line of appliances.
■ Referrals to local dealers.
For service in Canada
Call
1-800-807-6777.
are trained to fulfill the product warranty and provide afterwarranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to KitchenAid
Canada with any questions or concerns at:
Consumer Relations Center
KitchenAid Canada
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.
8:30 a.m. - 6:00 p.m. (EST)
KitchenAid designated service technicians
For further assistance
If you need further assistance, you can write to KitchenAid with
any questions or concerns at:
KitchenAid Brand H ome Ap pliances
Customer In te ra ction Center
c/o Correspondence Dept.
MD 8020
533 Benson Road
Benton Harbor, MI 49022-2400
Please include a daytime phone number in your correspondence.
14
®
KITCHENAID
WASHER WARRANTY
TWO-YEAR FULL WARRANTY
For two years from the date of purchase, when this washer is operated and maintained according to instructions attached to or furnished with
the product, KitchenAid will pay for replacement parts and repair labor to correct defects in materials or workmanship. Service must be
provided by a KitchenAid designated service company.
THIRD THROUGH FIFTH YEAR LIMITED WARRANTY
For the third through fifth year from the date of pur chase, when this washer i s operated and maintained according t o instructions attached to or
furnished with the product, KitchenAid will pay for replacement parts for the motor and center post assembly bearings if defective in materials
or workmanshi p .
THIRD THROUGH TENTH YEAR LIMITED WARRANTY
For the third through tenth year from the date of purchase, when this washer is operated and maintained according to instructions attached to
or furnished with the product, KitchenAid will pay for replacement parts for the following components if defective in materials or workmanship:
the top/lid and cabinet assembly due to rust; any part of the gearcase assembly; the outer tub should it crack or fail to contain water.
LIFETIME LIMITED WARRANTY
For the lifetime of the washer, when this washer is operated and maintained according to instructions attached to or furnished w ith th e pr oduct,
KitchenAid will pay for replacement parts for the white porcelain basket should it chip or rust due to defects in materials or workmanship.
KitchenAid will not pay for:
Service calls to correct the installation of your washer, to instruct you how to use your washer, or to replace house fuses or correct house
1.
wiring or plumbing.
Repairs when your washer is used in other than normal, single-family household use.
2.
Damage resulting from accident, alter ation, misuse, abuse, fir e, flo od, acts of God, impr oper i nstallation , instal lation not in accordance with
3.
local electrical and plumbing codes, or use of products not approved by KitchenAid.
Any labor costs during the limited warranties.
4.
Replacement parts or repair labor costs for units operated outside the United States and Canada.
5.
Pickup and delivery. This product is designed to be repaired in the home.
6.
Repairs to parts or systems resulting from unauthorized modifications made to the appliance.
7.
In Canada, travel or transportation expenses for customers who reside in remote areas.
8.
KITCHENAI D AND KIT CHENAI D CANA DA DO NO T ASSUME A NY
RESPONSIBILITY FOR INCIDENTAL OR CONSEQUENTIAL
DAMAGES.
Some states and provinces do not allow the exclusion or limitation of
incidental or consequential damages, so this exclusion or limitation
may not apply to you. This warranty gives you specific legal rights
and you may also have other rights which vary from state to state or
province to province.
Keep this book and your sales slip together for future reference.
You must provide proof of purchase or installation date for inwarranty service.
Write down the following information about your washer to better
help you obtain assistance or service if you ever need it. You will
need to know your complete model number and serial number. You
can find this information on the model and serial number label/plate,
located on your appliance as shown in “Parts and Features.”
3950452
© 2000. All rights res erved. ®Registered Trademark/ TM Trademark of Kitch enAid , U.S.A., Ki tchenA id Canada li censee in Canada Printed in U.S.A.
Outside the 50 United Stat es and Canada , this war ranty does not
apply. Contac t your authorized KitchenAid dealer to determine if
another warranty applies.
If you need service, first see “Troubleshooting.” Additional help can
be found by checking “Assistance or Service,” or by calling our
Customer Interaction Center at
the U.S.A. or write: KitchenAid Brand Home Appliances, Customer
Interaction Center , c/o Corr espondence Dept., MD 8020, 553 Benson
Road, Benton Harbor, MI 49022-2400. In Canada, call KitchenAi d
Canada at
Dealer name ______________ ________________________________ __
Address _ ___________________________________________________
Phone number _____ _________________________________________
Model number_______________________________________________
Serial number ___________ __ __________________________________
Purchase date_______________________________________________
1-800-807-6777
1-800-422-1230
.
, from anywhere in
01/00
04/00
Loading...