Congratulations on your purchase. You now own a superior,
complete home care system designed to help make your home and
furnishings look better and last longer. Most importantly, repeated
use of your Kirby® Sentria® system will give you the type of
clean in-home environment you want and deserve.
This use and care manual is designed to help you get the most out of
your Sentria home care system and enjoy its numerous benefits and
features. The Owner's DVD (where available) will give you step-by-
step instructions on your machine’s operation. Your local distributor
is available should you have any further questions.
The Kirby Company, the hallmark of innovation and quality for
over 90 years, sells through the in-home sales method in over 70
countries. We want you to know that every customer is important
to us and that we sincerely appreciate your business.
Please enjoy your Sentria home care system to its fullest!
This manual is written for use with both the Kirby® Sentria® home care system
and the Kirby® Sentria II™ home care system.
For assistance, contact your local authorized distributor.
The Kirby Company, 1920 West 114th Street, Cleveland, Ohio 44102, U.S.A.
USA Parts and Supplies (1-800-437-7170), imd@kirbywhq.com
USA Consumer Relations (1-800-494-8586), consumer@kirbywhq.com
www.kirby.com
Kirby, Micron Magic, Splitsecond, Splitsecond 2, Scuttle, Odorific, Tech Drive, Miracle Waxer, and Mini Em-Tor
are registered trademarks of The Scott Fetzer Company.
Sentria and Sentria II is a trademark of The Scott Fetzer Company.
1
Important Safety Instructions
The Sentria™ Model G10D is Listed and Certified by Underwriters Laboratories Inc. to both US and
Canadian Standards Association as a double insulated appliance. The Model 2930** and 2950** Carpet
Shampoo System, Model 2931** and 2951** Floor Care System, Model 2935** Zippbrush and Model
2932** Turbo Accessory System are also Listed and Certified as Optional Accessories for use with this
Kirby® model. Outside North America, the 230/240 Volt model G10E, and the 100 Volt model G10J
products are approved by national test authorities as appropriate.
WHEN USING AN ELECTRICAL APPLIANCE, BASIC PRECAUTIONS
SHOULD ALWAYS BE FOLLOWED.
BE FAMILIAR WITH ALL THE IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING YOUR
WARNING - To reduce the risk of fire, electric shock or injury:
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
left outdoors or dropped into water, return it to a factory authorized distributor or service center.
• Donotpullorcarrybycord,usecordasahandle,closedoorsoncord,orpullcordaroundsharpedges
or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
Using Your Sentria System as a Blower 19
The Portable Sprayer 21
The Portable Shampooer 23
Part 4 — Optional Accessories 25
The Carpet Shampoo System 25
The Miracle Waxer® - Floor Polisher 32
The Floor Care System - Floor Buffer 34
The Floor Care System - Carpet Fluffer 36
The Turbo Accessory System 37
The Zippbrush 39
Part 5 — Operating/Maintenance Tips 40
Changing the Power Nozzle Belt 40
Adjusting the Brush Roll Height 42
Miscellaneous Parts Replacement 43
Questions and Answers/Troubleshooting 44
Other Fine Kirby® Cleaning Products 48
Index 50
Expanded Illustration of the Sentria model & Accessories 52
If you have any questions regarding your purchase or the operation of your Kirby Home Care System,
please contact your local authorized distributorship:
You may contact The Kirby Company’s Consumer Relations Department by:
e-mail consumer@kirbywhq.com mail Consumer Relations
telephone 1-800-494-8586 1920 West 114th Street
fax 216-529-6146 Cleveland, Ohio 44102
Our business hours are 8:00 a.m. to 5:00 p.m. Eastern Time, U.S.A. Monday through Friday.
3
About This Manual
This Owner’s Manual was designed to be easy to read and follow. It has been organized in
sections based on the various ways you may use your Kirby® Sentria® system. Within each
section, simple step-by-step illustrations will help you easily visualize the steps required to
properly operate your Sentria system and its many attachments and optional accessories.
Please note: Illustrations and descriptions of each part of your Sentria home care
system can be found in the rear of the manual on page 52. Please refer to these
illustrations and corresponding numbers # as you read the manual.
In addition to the Table of Contents on page 3, you will also find an Index on page 50
that will refer you to the information you require.
We sincerely hope this Owner’s Manual will help you obtain years of satisfactory
world-class performance from the Sentria home care system by Kirby.
4
With MicroAllergen Technology
Reorder genuine Kirby Micron Magic HEPA filter bags from
your local authorized Kirby Distributor.
The Carpet and Rug Institute (CRI) has
awarded the Kirby home care system its
Gold Level seal of approval for meeting
the organization's requirements for
soil removal, dust containment
and appearance retention.
Kirby
®
For those who appreciate Quality, Reliability and Performance
5
Getting Started
PART ONE
This section outlines general information you will need as you begin
using your Sentria® system. It includes information on:
Moving and Carrying Your System
Using the Handle Tilt Latch Lock
The Toe-Touch Control
Adjust the Cleaning Height
Using Tech Drive® Power Assist
Installing/Changing Disposable Filter Bags
Emptying the Mini Em-Tor® Collector
Understanding the Belt Lifter
MOVING YOUR SYSTEM
Your Sentria system is equipped with Tech Drive® power assist. In order
to push your unit with the motor OFF, the Tech Drive Pedal ⑪ must be
turned OFF (disengaged).
Turn Tech Drive power assist OFF by pushing down on the gray “N” side
(marked “N” for Neutral) of the Tech Drive N/D Pedal. (See page 7 for
additional information.) ❏
!
CAUTION:
HANDLE TILT LATCH LOCK
The Handle Tilt Latch Lock ⑩ will allow you to lift the front of the Sentria system over door thresholds or throw rugs. To do so, move the Tilt
Latch Lock towards the bag. By doing this, the handle will only lower part
way. This allows you to push down on the locked handle and lift the front
of the unit. ❏
LOCK THE UPRIGHT HANDLE
Move the Handle Tilt Latch Lever away from the bag. This will lock
the base in place when the unit is lifted off the floor. ❏
NOTE: The Handle Tilt Latch Lever should always be in the center
position when vacuuming.
LIFT THE SYSTEM
Use either the Lower Carrying Grip in the center of the handle, or the
Upper Carrying Grip above the bag to lift and carry the system. ❏
Never unlock the Handle Tilt Latch without holding on to the handle. The
handle is spring-loaded and could quickly pivot upward when unlatched.
6
Getting Started
TOE-TOUCH CONTROL
The Toe-Touch Control ⑧, ⑨ located over the front wheel, raises and
lowers the front of the system, called the Power Nozzle. Step down on
the Toe-Touch Control Bottom Pedal ⑨ to raise the front. ❏
ADJUST THE CLEANING HEIGHT
Turn the unit on and select the proper cleaning height. Press the
Toe-Touch Control Upper Pedal ⑧, as often as necessary, until the
unit reaches its lowest setting.
Press the Toe-Touch Control Lower Pedal ⑨ one notch at a time to
raise the Power Nozzle to the desired height.
Listen for the click with each raised notch. Count the clicks to the
desired setting.
Raise UnitPurpose
Lowest positionRecommended: Carpets and Bare Floor
1 Click upOptional: Deep Pile Carpeting
2 Clicks upOptional: Long Fiber Carpeting
3 Clicks upRecommended: Pet Hair Removal
4+ Clicks upHose and Attachments ❏
TURNING TECH DRIVE POWER ASSIST ON (DRIVE)
Your Sentria system is equipped with Tech Drive power assist.
This innovative feature eliminates most of the effort required to
move your Sentria system back and forth. ❏
To engage Tech Drive power assist push down the red “D” side
(marked “D” for Drive) of the Tech Drive N/D Pedal ⑫ located just
below the Power Switch ⑬.
You may use your Sentria system without Tech Drive power assist if
desired. Simply put the Tech Drive pedal in Neutral. ❏
TURNING TECH DRIVE POWER ASSIST OFF
(NEUTRAL)
To move your Sentria® system with the motor OFF or to vacuum
without power assist, Tech Drive power assist must be put in Neutral.
To place Tech Drive power assist in Neutral, push down the gray “N”
side (marked “N” for Neutral) of the Tech Drive N/D Pedal ⑪. ❏
!
IMPORTANT:
finished non-carpeted floors, disengage the Tech Drive pedal.
To avoid possible damage to soft tiles or marking of waxed and
7
Getting Started
THIS SENTRIA® HOME CARE SYSTEM USES KIRBY’S
IMPROVED “STYLE F” DISPOSABLE FILTER BAGS.
Functional fit • Easy to install
To remove a used Disposable Filter Bag.
Unzip the Outer Permanent Bag and pull out the Disposable Filter Bag
along with the Top Adaptor.
Flip up the cardboard tabs that attach the Disposable Filter Bag to the
Top Adaptor. Holding the cardboard tabs, pull the cardboard faceplate
on the Disposable Bag away from the Top Adaptor.
To install a new Disposable Filter Bag.
With the Outer Permanent Bag unzipped and the Top Adaptor
pulled out, rest the base of the cardboard faceplate against the
1
bottom tab of the Top Adaptor.
Then, pivot the cardboard faceplate up against the flat surface
of the Top Adaptor.
2
Bend the cardboard tabs at the top of the
faceplate onto the holders at the top of the Top Adaptor.
3
Finally, insert the Top Adaptor and new Disposable Filter Bag into the
Outer Permanent Bag and close the zipper completely.
NOTE: A Disposable Filter Bag must be installed before vacuuming.
Always replace the Disposable Filter Bag when dirt reaches the FULL
line on the Disposable Filter Bag. Failure to do so will affect performance.
Use only genuine Kirby® “Style F” Disposable Filter Bags.
CAUTION:
!
the wall outlet and be sure that the motor and fan have stopped.
Before changing the Disposable Filter Bag, unplug the power cord from
8
Getting Started
BAG SUPPORT STRAP
Check to make sure the Bag Support Strap ④ is connected to
the Top Adaptor ⑤. The Bag Support Strap provides the support
4
required for proper operation of the Disposable Filter Bag.
If it is not connected, thread the strap through the small hole of the Top
Adaptor. Then place the hole in the strap over the stud on the Top Adaptor.
Finally, insert the adaptor and new filter bag into the Outer Permanent
Bag ① and close the zipper completely for maximum performance.
NOTE: In order for the Filtration System to perform effectively, use only
Kirby® Micron Magic® HEPA Filtration Bags. If the outside bag is torn
or damaged, please replace immediately. ❏
EMPTYING THE MINI EM-TOR® COLLECTOR
The Mini Em-Tor ⑥ collector is designed to collect large, heavy
particles which can be emptied by removing the Mini Em-Tor collector.
To remove, grasp the Mini Em-Tor collector in the handhold
provided and rotate it away from the body of the system as far
1
as it will go, then lift it off.
The top of the bag is released from the handle by pressing the Bag
Release Button ⑯. After removing the Mini Em-Tor collector and the
entire Bag Assembly, position the front opening of the Mini Em-Tor
collector over a newspaper and shake it to remove the particles. ➤
To replace the Mini Em-Tor collector, re-attach the entire Bag
Assembly by inserting the Bag Latch Tab ② at the top of the bag
2
into the slot under the Bag Release Button ⑯.
Finally, line up the raised indicator arrow of the Mini Em-Tor collector
with the indicator arrow on the Air Exhaust Port ⑲. Rotate the Mini
Em-Tor collector towards the Sentria® system and lock it in place.
NOTE: The Mini Em-Tor collector must be securely locked in place
or the unit will not operate. ❏
USING THE BELT LIFTER
The Belt Lifter ⑳ on your Sentria system is used for two purposes:
l) To engage or disengage the Brush Roll. When the Brush Roll is
disengaged, the Sentria system can be used as a straight suction
cleaner (page 13), and;
2) To allow removal of the Power Nozzle when converting your Sentria
system for use with various attachments and optional accessories.
To avoid damaging the belt, turn the Sentria system OFF before using
the Belt Lifter. ➤
9
Getting Started
USING THE BELT LIFTER (cont)
To use the Belt Lifter, you must first raise the Headlight
Hood . ➤
1
Flip out the handle on the Belt Lifter . Use it to turn the Belt
Lifter fully to the left (counter-clockwise) until it stops and the
2
red arrows line up. This stretches the belt and lifts it off the motor
shaft. Return the handle on the Belt Lifter to its closed position.
If you are using your Sentria® system as a straight suction cleaner,
simply lower the Headlight Hood. The Brush Roll is now disengaged
and will not rotate when the power switch is turned ON. ➤
The belt will be stretched to the top of the nozzle as shown. ➤
3
To re-engage the belt so the Brush Roll rotates, simply raise the
4
Headlight Hood and use the handle to turn the Belt Lifter fully
to the right (clockwise) until the green arrows line up. Then lower the
Headlight Hood.
The Brush Roll will now rotate when the Power Switch is turned ON.
NOTE: The belt should not be stretched when stored for an extended
period. Make sure the green arrows line up for storage. ➤
Your Sentria system is equipped with a Brush Roll Performance
Indicator Light ⑦, located on the top right side of the Power
5
Nozzle. The purpose of this light is to show if the Brush Roll is
rotating properly.
If the Brush Roll Indicator Light flashes intermittently or does not come
on when using the Power Nozzle, the Brush Roll Belt may not be working
properly. Either the Belt is not engaged or may need to be replaced.
To replace the Brush Roll Belt, also called the Power Nozzle Belt,
see Page 40. ❏
CAUTION:
!
objects. This may damage the fan.
Do not pick up heavy objects, such as coins, screws, rocks or similar
10
Upright & Portable Cleaner
PART TWO
Your Sentria® home care system is extremely versatile.
In this section, we will discuss the following:
Upright Cord Management
Using your Sentria System as an
Upright Cleaner
Using your Upright as a Straight
Suction Cleaner
Cleaning Hard-Surface Floors
Using your Sentria System as a
Portable Cleaner
Cleaning Mattresses and Carpeted Stairs
UPRIGHT CORD MANAGEMENT
The Sentria system Upright handle incorporates a series of hooks and
fasteners to keep the cord off the floor and attached to the upright
handle for your convenience.
When using your Sentria system as an upright, snap the power
1
cord into the two cord holders located on the back of the handle. ➤
With the Upper Cord Hook in the up or 12 o’clock position,
2
route the cord toward the rear of the unit and slide the cord in
to the c-shaped holder on the Upper Cord Hook. The cord can now
be wrapped around the Upper and Lower Cord Hooks for storage. To
quick-release the cord for use, rotate the Upper Cord Hook down to the
6 o’clock position. The c-shaped holder is designed to hold the cord
securely in place and prevent the first loop from dropping to the floor.
NOTE: The cord can only be inserted or removed from the c-shaped
holder when the Upper Cord Hook is in the 12 o’clock position. ❏
11
Upright & Portable Cleaner
THE UPRIGHT CLEANER
Before you begin vacuuming, it’s important to have the Power
Nozzle adjusted to the proper height setting. This gives you
the most efficient cleaning action.
The proper height setting can be achieved by doing the following: ➤
Turn the Sentria® system on by pressing the Power Switch. ➤
1
Press the Toe-Touch Control Upper Pedal ⑧ as often as
necessary to lower the nozzle to its lowest setting. ➤
2
Press the Toe-Touch Control Lower Pedal ⑨ one notch at a time to
raise the Power Nozzle to the desired height.
3
Listen for the click with each raised notch. Count the clicks to the
desired setting.
Raise Unit Purpose
Lowest position Recommended: Carpets and Bare Floor
1 Click up Optional: Deep Pile Carpeting
2 Clicks up Optional: Long Fiber Carpeting
3 Clicks up Recommended: Pet Hair Removal
4+ Clicks up Hose and Attachments ➤
If desired, engage Tech Drive® power assist by pushing down
the red “D” side (marked “D” for Drive) of the Tech Drive N/D
4
Pedal ⑫ located just below the Power Switch ⑬. ➤
12
Upright & Portable Cleaner
To turn your Sentria® system OFF, press the Toe-Touch
Control Bottom Pedal ⑨ all the way down until nozzle is
5
fully raised.
Disengage Tech Drive power assist by stepping on the gray “N”
side (marked “N” for Neutral) of the Tech Drive N/D Pedal ⑪.
Turn the Sentria system OFF by pressing the Power Switch ⑬
and then unplugging. ❏
STRAIGHT SUCTION CLEANER
Straight Suction Cleaning allows you to vacuum hard floors,
throw rugs and delicate carpets without use of the Brush Roll.
NOTE: When using Straight Suction Cleaning without the Hard
Floor Pad, either on carpets or bare floors, lower the nozzle as
close as possible to the floor without touching the floor.
With the Sentria system turned OFF, raise the
1
Headlight Hood . ➤
Flip out the handle on the Belt Lifter ⑳. Use it to turn the
Belt Lifter all the way to the left (counter-clockwise) until
2
the red arrows line up (see page 9). Return the handle on
the Belt Lifter to its closed position.
Then lower the Headlight Hood.
The Brush Roll is now disengaged and your Sentria system
will operate as a Straight Suction Cleaner. ❏
THE HARD FLOOR PAD (optional)
By attaching the optional Hard Floor Pad to your Sentria® system
you may dust bare floors. While the unit is turned OFF, raise the Power
Nozzle as far as it will go by pressing the Toe-Touch Control Bottom
Pedal ⑨. Attach the Hard Floor Pad onto the nozzle opening using the
spring clips on the plate. Then lower the Power Nozzle by pressing the
Toe-Touch Control Upper Pedal ⑧ one notch at a time until the
bristles touch the floor.
NOTE: The Hard Floor Pad should only be used when the unit is
in the Straight Suction Cleaner mode. ❏
!
NOTICE:
!
CAUTION:
from the wall outlet and be sure the motor and nozzle brush have stopped.
Tech Drive pedal must be in neutral when using the cleaner on hard
surface floors.
Before installing the Hard Floor Pad, turn unit OFF, unplug the power cord
13
Upright & Portable Cleaner
PORTABLE CLEANER SET-UP
Besides being a remarkable Upright Cleaner, the Sentria® system
can easily be converted into a portable cleaner for mattresses and
carpeted stairs.
To convert your Sentria system to a Portable Cleaner, make sure
the unit is turned OFF, unplugged, and the Tech Drive® pedal is
1
in neutral.
Then release the Outer Permanent Bag Top from the Bag Support by
pressing the Bag Release Button ⑯ and sliding the bag top off. ➤
Remove the cord from the handle. With the Upright Handle ⑰ in
the vertical position, push the Handle Release Button ⑭, located
2
at the base of the handle, and pull the handle straight up and out of
the slot. (Bag not shown for clarity.) ➤
Insert the Portable Handle ⑮ into the slot where the Upright
Handle was connected. Push the Portable Handle into the slot
3
until it snaps into place. ➤
Bend the Filtration Bag Assembly ① in half and insert the
Bag Latch Tab ② into the slot on the Portable Handle until it
4
snaps into place.
You are now ready for portable power cleaning. ❏
NOTE: Do not use portable mode on upholstered furniture.
14
Upright & Portable Cleaner
CARPETED STAIRS
Place your Sentria® system on one of the carpeted steps, while supporting
the rear. Turn the unit on after it is in place and make sure the Tech Drive
pedal is in the Neutral position.
Roll the cleaner back and forth so that the Brush Roll agitates the
carpeting and loosens the dirt. ❏
MATTRESS CLEANING
Cleaning mattress surfaces is done the same as carpeted stairs, except
that you need to disengage the Brush Roll. (If your mattress has tufted
buttons on the surface, the Brush Roll could pull them loose.) Also,
to avoid potential snags in delicate mattress fabric, leave the sheet or
mattress cover on the bed when vacuuming.
NOTE: Do not carry the portable unit with the motor on. Place the unit
on the surface you wish to clean and then turn the unit on. Turn the unit
off to move it to a new location.
For straight suction cleaning, raise the Headlight Hood and flip out
the handle on the Belt Lifter ⑳. Use it to turn the Belt Lifter all the way
to the left (counter-clockwise) until the red arrows line up. This will
stop the Brush Roll from turning.
Return the handle on the Belt Lifter to its closed position and lower the
Headlight Hood. Use the Toe-Touch Control to adjust the Power Nozzle
to its lowest setting. ❏
®
CAUTION:
!
Also make sure Tech Drive® pedal is in the neutral position when vacuuming stairs and mattresses.
In addition, the Brush Roll should be disengaged when vacuuming mattresses.
To reduce risk of injury in the portable mode, keep hair and loose clothing
away from the
Sentria
system while in operation.
15
Canister Cleaner & Attachments
PART THREE
Your Kirby® Sentria® system comes with a wide variety of
attachments for added versatility. In this section, we will
discuss the following:
Removing the Power Nozzle to Convert to a
Canister Cleaner
Using the Attachments
Using the Suction Control Grip
Using as a Blower Unit
Using the Portable Sprayer and the
Portable Shampooer
CONVERTING TO A CANISTER CLEANER/
INSTALLING THE ATTACHMENT HOSE
When using different cleaning attachments, the Attachment Hose is
connected to the front of the cleaner in place of the Power Nozzle .
NOTE: When connecting the Attachment Hose, you may choose
between the Upright Handle ⑰or the Portable Handle ⑰. To install
the Portable Handle, see page 14.
To install the Attachment Hose, you must first convert to a Canister
by removing the Power Nozzle. To do so, press the Toe-Touch
1
Control Bottom Pedal ⑨ all the way down until nozzle is fully
raised. Disengage Tech Drive® power assist by stepping on the gray
“N” side (marked “N” for Neutral) of the Tech Drive N/D Pedal ⑪.
Turn the Sentria® system OFF by pressing the Power Switch ⑬
and then unplugging. ➤
Raise the Headlight Hood and flip out the handle on the Belt
Lifter ⑳. Use it to turn the Belt Lifter all the way to the left
2
(counter-clockwise) until the red arrows line up.
Unlock the Power Nozzle by turning the Accessory Lock
all the way to the left (counter-clockwise). The Power Nozzle
3
should tip forward when it is released. Lift the nozzle away
from the Sentria system. ➤
16
Canister Cleaner & Attachments
At the connector end of the Attachment Hose, you will notice two
hooks. Place the hooks over the ends of the Attaching Bar , then
4
push the opening of the hose up against the Sentria® system. ➤
Lock the Attachment Hose Connector in place by turning
the Accessory Lock all the way to the right (clockwise).
5
(Accessory Lock will clamp the Attachment Hose to the unit.)
Then lower the Headlight Hood.
With the Attachment Hose in place, the unit will automatically adjust
to high speed for hose operation.
NOTE: If the Sentria system will not run when the Power Switch
is ON, see page 44. ❏
!
CAUTION:
INSTALLING ATTACHMENTS ON THE
ATTACHMENT HOSE
To attach tools to the hose, push lightly while twisting the smaller
end of the hose into the tool. ❏
EXTENSION TUBES
One or two Extension Tubes can be attached to the end of the hose
to extend your reach and efficiently use various attachments. ❏
In normal operation, friction between the belt and the metal motor
shaft may cause the metal motor shaft to become hot to the touch.
!
CAUTION: Keep motor shaft free from lint, hair, and debris build-up.
17
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