Kingston Technology IRONKEY D300SM User Manual

IRONKEY™D300SM
SECURE USB 3.0 FLASH DRIVE

User Guide

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Contents

About This Guide ......................................................................................................................................... 3

Quick Start ...................................................................................................................................................... 4

About My Device ............................................................................................................................................... 4

How Is This Different Than A Regular USB Drive?.......................................................................................... 4

What Systems Can I Use It On? .................................................................................................................. 5

Someapplicationsareonlyavailableonspecificsystems: WindowsOnly ................................................... 5

Produc t Specifications .................................................................................................................................... 5

Recommended Best Practices .................................................................................................................. 6

Setting Up My Device ................................................................................................................................... 6

Device Access (Windows Environment) ......................................................................................................... 6

Device Access (macOS Environment) ......................................................................................................... 7

IronKey Control Panel. ..................................................................................................................................... 7

Setting Up A Managed Device With IronKey EMS ...................................................................................... 8

Using My Device - Managed Features ...................................................................................................... 9

Accessing My Secure Files .............................................................................................................................. 9

Unlocking In Read-Only Mode ...................................................................................................................... 9

Changing The Unlock Message...................................................................................................................10

Locking The Device ....................................................................................................................................... 10

Typing Passwords With The Virtual Keyboard ..................................................................................................12

Managing Passwords ....................................................................................................................................... 12

Formatting My Device .................................................................................................................................. 13

OptionsareforWindowsoperatingsystemsonly‐macOSwillautomaticallyformattoFAT32 ................. 13

FAT32 ........................................................................................................................................................................ 13

exFAT ............................................................................................................................................................................. 13

Finding Information About My Device .......................................................................................................13

Editing The Applications List ...................................................................................................................... 14

Resetting My Device ........................................................................................................................................ 14

Using My Device - Managed Only Features ........................................................................................... 15

Accessing My Device If I Forget My Password ........................................................................................... 15

Scanning My Device For Malware ................................................................................................................ 15

Using ZoneBuilder In SafeConsole .............................................................................................. .............. 16

Using My Device On Linux ...................................................................................................................... 16

Using The Unlocker ........................................................................................................................................... 16

Where Can I Get Help? ............................................................................................................................... 17

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About This Guide

IronKey
either SafeConsole or IronKey EMS. Both SafeConsole and IronKey EMS are secure cloud or on­premises management platforms that allow your organization to centrally manage compatible
USB (Universal Serial Bus) storage devices easily and efficiently.

This guide will explain how to setup and initialize a D300SM drive as either a SafeConsole or IronKey
EMS managed drive.

TM

D300SMis a Managed drive that requires a device license and can be managed by

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Figu re 1: IronKey D300SM

Quick Start

Windo ws (7, 8.1, 10) & mac OS Setup ( v. 10 . 1 1. x - 10. 14.x)

1. Plug the device into your computer’s USB port.

2. When the Device Setup window appears, followthe on-screen instructions. If this window does
not appear, open it manually:

• Wind ows: Start > Thi s PC > I ro n Ke y U nlo cke r > I ron Key. ex e

• macOS : Finder > IRO NKEY > Iro nKey .app

3. When Device Setup is complete, you can move your important files to the IRONKEY S EC U RE
FILE S USB drive and they will be automa ticall y encrypte d.

Some Windows systems prompt to restart after you first plug in your device. You can safely close
that promp t w ithout res tartin g - no new d rivers o r sof twa re are installe d.

About My Device

IronKey D300SM USB 3.0 is a portable flash drive with built-in password security and data
encryption. It is designed with advanced AES 256-bit encryption and other features that enhance mobile
data security. Now you can safely carry your files and data with you wherever you go.

How Is This Different Than A Regular USB Drive?

FIPS 140-2 Level 3 Certification - The IronKey D300SM is a FIPS-certified device, so you can feel

confiden t that you ’re c omplyin g with regul atory requi rements.
Hardware Encryption – The Advanced Encryption Controller in your device protects your

data with the same level of protection as highly classified government information. This security
technology feature is alway s on and cannot be disabled.

Password-Protected - Device access is secured using password protection. Do not share your
passw ord with anyone so that even if your device is lost or stolen, no one else can access your data.

Device Reset - If the Advanced Encryption Controller detects physical tampering, or if the
number of consecutive incorrect password attempts exceeds 10 attempts, the device will
initiate a reset sequence. Important - When a device is reset, all onboard data will be erased
and the device returns to factory settings - so remember your password. NOTE: Admins can reset

password using either SafeConsole or EMS depending on which management server the device is
being managed by.

Anti-Malware Autorun Protection (Managed Only) - Your device is capable of protecting you from
many of the latest malware threats targeting USB drives by detecting and preventing autorun
execution of unapproved programs. It can also be unlocked in Read-Only Mode if you suspect the
host computer is infected.

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Simple Device Management - Your device includes the IronKey Control Panel, a program for
accessing your files, managing your device and editing your preferences, changing your device
password, and safely locking your device.

What Systems Can I Use It On?

• Windows® 10

• Windows® 8.1

• Windows® 7

• macOS® (10.11 - 10.14)

• Linux (2.6 or higher) Note: The Linux CLI Unlocker does not support any features that require
network access, for example, setting up your device or changing your password.

Some applications are only available on specific systems:
Windows Only

• Virtual Keyb oard ( English only)

• Anti-Malware Scanner (NOTE: Optional Management Feature)

• Device Updates

Product Specifications

For further details about your device, see the Devic e Info page in the IronKey Control Panel.

Specification
Capacity*

Speed**

Details
4GB, 8GB, 16GB, 32GB, 64GB, 128GB

USB 3.0:

- 4GB: 80MB/s read, 12MB/s write

- 8GB & 16GB: 165MB/s read, 22MB/s write

- 32GB: 250MB/s read, 40MB/s write

- 64GB & 128GB: 250MB/s read, 85MB/s write

USB 2.0:

- 4GB: 30MB/s read, 12MB/s write

- 8GB-128GB: 30MB/s read, 20MB/s write

Dimensions
Waterproof

77.9 mm x 22.2 mm x 12.05 mm
Up to 4 ft. (1.2m)

Conf orms to IEC 60529 IPX8

Product must be clean and dry before use

Temperature

Operating: 0°C to 60°C

Storag e: - 20°C to 85°C
Hardwar e Encryption 256-bit AES (XTS Mode)
EMI/EMC

Compliance

TAA Compliant, FCC, CE, VCCI & KC, RoHS & WEEE

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Specification
Certification

Hardware

Details

FIPS 140-2 level 3 certified

USB 3.0 compliant and USB 2.0 compliant

Requires 2 free drive letters
OS Compatibility Windows 10, Windows 8.1, Windows 7 (SP1)

macOS v .10. 11.x-10.14.x

Linux 2.6.x***
Accessibility

IronKey Control Panel is designed to be Section 508

compliant. Users with disabiliti es have key boa rd navig ation

and screen reader support.
Warranty

5 Year s Lim ited

Designed and as sembled in the U.S.A., D300SM devices do not req uire any so ftware or drivers to be
installed.
* Advertised capacity is approximate. Some space is required for onboard software.
** Speed varies with host hardware, software, and usage.
*** Limited Feature Set. No online management features.

Recommended Best Practices

1. Lock the device:

• when not in use

• before unplugging it

• before the system enters sleep mode

2. Never u nplu g the devi ce when the LED is lit.

3. Never share your device password.

4. Perform a computer anti-virus scan before setting up and using the device.

Setting Up My Device

To ensure there is ample power provided to the D300SM encrypted USB drive, insert it directly into
a USB 2.0/3.0 port on a notebook or desktop. Avoid connecting it to any peripheral devices th at
may feature a USB port, such as a keyboard or USB-powered hub. Initial setup of the device
must be done on a supported Windows or macOS based op erating system.

Device Access (Windows Environment)

1. Plug the D300SM encrypted USB drive into an available USB port on the not ebook
or desktop and wait for Windows to detect it.

• Windows 7/8.1/10 users will receive a device driver notification.

• Once the new hardware detection is complete, Windows will prompt to begin the
initialization process.

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