Kingston Technology DataTraveler Locker+ G3 Installation Manual

Installation Guide
DataTraveler® Locker+ G3
Find the language and latest documentation for DTLPG3 here.
DTLPG3 Installation Guide
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DataTraveler® Locker+ G3 User Manual
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Table of Contents
About This User Guide ............................................................................................................. 3
System Requirements ............................................................................................................... 3
Recommendations .................................................................................................................... 3
Setup (Windows Environment) ................................................................................................ 4
Device Initialization (Windows Environment) ......................................................................... 5
USB-to-Cloud Initialization and Usage ……………………………………………………9
Device Usage (Windows Environment) ................................................................................. 11
Device Options (Windows Environment) .............................................................................. 12
Setup (Mac Environment) ....................................................................................................... 14
Device Initialization (Mac Environment) ................................................................................ 15
Device Usage (Mac Environment) .......................................................................................... 19
Device Options (Mac Environment) ....................................................................................... 20
Help and Troubleshooting ...................................................................................................... 22
Device Lockout ........................................................................................................................................... 22
Forgot Password ......................................................................................................................................... 23
Drive Letter Conflict (Windows Operating Systems) ............................................................................... 24!
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About This User Guide
This user manual covers the DataTraveler® Locker+ G3 (referred to simply as DTL+ G3 from this point forward) based on the factory image with no implemented customizations.
System Requirements
PC Platform
Pentium III (or faster) processor equivalent
15MB free disk space
USB 2.0 / 3.0 port
Two consecutive drive letters after the last
physical drive*
PC Operating System Support
Windows® 7 SP2
Windows
®
Vista SP2
Windows 8 / 8.1 (RT not supported)
Active Internet Connection
Mac Platform
15MB free disk space
USB 2.0 / 3.0 port
Operating System Support
Mac OS X 10.7.x – 10.10x
Recommendations
To ensure there is ample power provided to the DTL+ G3 device, insert it directly into a USB port on your notebook or desktop, as seen in Figure 1.1. Avoid connecting the DTL+ G3 to any peripheral device(s) that may feature a USB port, such as a keyboard or USB-powered hub, as seen in Figure
1.2.
Figure 1.1 – Recommended Usage
Figure 1.2 – Not Recommended
*Note: See ‘Drive Letter Conflict’ on page 24.
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Setup (Windows Environment)
1. Insert the DTL+ G3 into an available USB port on your notebook or desktop and wait for Windows to detect it.
Windows XP users will receive a ‘Found New
Hardware’ notification as seen in
Figure 2.1.
Windows Vista/7 users will receive a device
driver notification as seen in
Figure 2.2.
Once the new hardware detection is complete, Windows will begin the initialization process.
If the Windows autorun function is enabled,
you can skip the next step and go to page 5 – Device Initialization.
If the Windows autorun function is disabled, as
it is in Windows 7 by default, you may see an AutoPlay window similar to the one in Figure
2.3
.
2. Select the option ‘Run DTLplus_Launcher.exe’.
If Windows does not AutoPlay, simply browse to the DVD-RW partition (Figure 2.4) and manually execute the DTLplus_Launcher program. This will also start the initialization process.
Figure 2.4 – DTL+ G3 Contents
Figure 2.1 – Found New Hardware
(Windows XP)
Figure 2.2 – Device Driver Installation
(Windows Vista/7)
Figure 2.3 – AutoPlay Window
(Windows Vista/7)
(Note: Menu options in the AutoPlay
window may vary depending on what programs are currently installed on your computer. If enabled, AutoRun will start the initialization process automatically.
)
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Device Initialization (Windows Environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 3.1.)
Figure 3.1 – Language Selection
2. Review the license agreement and click ‘Next’ (Figure 3.2.) (Note: You must accept the license agreement before continuing; otherwise the ‘Next’ button will remain disabled.)
Figure 3.2 – License Agreement
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3. Create a password to protect your data on the DTL+ G3. Enter it in the ‘Password’ field, then re­enter it in the ‘Password Confirmation’ field, as seen below in Figure 3.3. The password you create must meet the following criteria before the initialization process will allow you to continue:
1. Passwords must contain 6 characters or more (up to 16 characters.)
2. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an exact match to the password.)
Figure 3.3 – Password Setup
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4. Enter your contact information into the text boxes provided (see Figure 3.4) (Note: The information
you enter in these fields may NOT contain the password string you created in Step 3. However, these fields are optional and can be left blank, if so desired.)
The ‘Name’ field may contain up to 32 characters, but cannot contain the exact password.
The ‘Company’ field may contain up to 32 characters, but cannot contain the exact password.
The ‘Details’ field may contain up to 156 characters, but cannot contain the exact password.
Figure 3.4 – Contact Information
5. Click ‘Finish’ to complete the device initialization process.
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The DTL+ G3 will now format the secure data partition (Figure 3.5) and notify you when it is complete (Figure 3.6.)
Note: If operating under Windows XP in Non-Admin mode, the ‘Format’ routine will take longer than formatting in Admin mode.*
6. Click ‘OK’ to continue.
Figure 3.5 – Formatting DTL+ G3
Figure 3.6 – Format Complete
Initialization complete.
*Note: Times may vary based on system hardware and the capacity of the DTL+ G3 drive.
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USB ! " Cloud Initialization (PC Only)
Once the device has been initialized, the USB-to-Cloud application will appear as seen in Figure 3.7 to the right. Please make sure you have a working Internet connection before you continue.
To proceed with the installation, click the green ‘Accept’ button in the bottom right-hand corner of the clevX window.
To decline the installation, click the red ‘Decline’ button in the bottom left-hand corner of the clevX window.
(Note: If you click the red ‘Decline’ button, it will cancel the USB-to-Cloud installation. In doing so, a special text file named ‘USBtoCloudInstallDeclined.txt’ is created on the data partition. The presence of this file will prevent the application from prompting you for the installation in the future.)
If the following Windows Security Alert window pops up during the initialization process, please click “Allow access” to continue (or create a Windows Firewall Exception) in order for the USB-to-Cloud application to continue.
Figure 3.7 – USB-to-Cloud
Figure 3.8 – Windows Security Alert
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(Continued) USB ! " Cloud Initialization (PC Only)
Once the installation has completed, you will see an application box with a list of options to choose from (for syncing your DataLocker+ G3 data.)
Select the cloud option you wish to use as your backup application and provide the necessary credentials required for authentication.
(Note: If you currently do not have an account set up with any of the cloud options listed, you may create one at this time, using your favorite Internet browser, and then completing this option afterwards.)
Once you’ve chosen a cloud option and authenticated to the corresponding service, the USB-to-Cloud program will perform an initial comparison of the data partition against what is stored in the Cloud. As long as the USB-to-Cloud service is running in Task Manager, content written to the data partition will automatically back up (sync) to the Cloud.
Figure 3.9 – Cloud Options
USB-to-Cloud Usage
The USB-to-Cloud application provides the following additional services:
Pause Backup (Pauses a data backup)
Restore (Restores data from the cloud to the device)
Settings (Additional options for your data backup)
Exit (Exits the USB-to-Cloud service)
In the ‘Settings’ menu, you can 1) change which cloud service app you are currently using for backups; 2) change the language you are currently using; 3) select which files and/or folders you are backing up to the cloud; 4) enable or disable Antivirus on the DTL+ G3; 5) check for software updates; or 6) reset the USB device.
(Note: If you reset (or format) the DTL+ G3, all data on the
device will be lost. However, whatever data is stored in the cloud remains safe and intact.)
Figure 3.10 - Settings
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Device Usage (Windows Environment)
Once the DTL+ G3 has been initialized, you can access the secure data partition and utilize the device options by logging into the device with your password. To do so, follow these steps:
1. Insert the DTL+ G3 into a USB port on your notebook or desktop and enter your pass­word (see Figure 4.1.)
2. Once you’ve typed your password, click the ‘Login’ button to continue.
If the correct password is entered, the
DTL+ G3 will unlock and you can begin using the device.
If an incorrect password is entered, an
error message will appear just below the ‘Hint’ field, indicating a login failure (see Figure 4.2.)
Figure 4.1 – Login Window
During the login process, if a bad password is entered, you will be given another opportunity to enter the correct password; however, there is a built-in security feature that tracks the number of failed login
attempts
*. If this number reaches the pre­configured value of 10 failed attempts, the DTL+ G3 will lock and require a device format of the secure data partition prior to next use.
THIS MEANS THAT ALL DATA STORED ON THE DTL+ G3 WILL BE LOST.
For more details on this feature, see ‘Device Lockout’ on page 22.
Figure 4.2 – Login Failure
*Note: Once you authenticate to the device successfully, the failed login counter will reset.
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Device Options (Windows Environment)
While you are logged into the device, there will be a ‘DTL+ G3’ icon located in the right-hand corner of the Windows taskbar (Figure 5.1.) (Note: Windows 7/8.x users will need to click on the up-arrow button in the taskbar in order to access the ‘DTL+ G3’ icon (Figure 5.2.)
Clicking once on the DTL+ G3 icon will display the following menu:
Figure 5.1 – DTL+ G3 icon in taskbar
(Windows XP users)
Figure 5.2 – DTL+ G3 icon in taskbar
(Windows 7/8/8.1 users)
DTL+ G3 Settings
Allows you to change your password and/or hint (Figure 5.3)
Allows you to add/view/change your contact information (Figure 5.4)
Allows you to change your current language selection (Figure 5.5)
(Note: For security purposes, your current DTL+ G3 password is required to update and/or modify any of these settings.)
Figure 5.3
Change Password
Figure 5.4
Contact Information
Figure 5.5
Select Language
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Browse DTL+ G3
Allows you to browse the contents of the secure data partition while you are logged in
Format DTL+ G3*
Allows you to format the secure data partition (Warning: All data will be erased.) (Figure 5.7)
Online Support (Requires Internet access)
Opens your Internet browser and navigates to
http://www.kingston.com/support/ where you
can access additional support information
Figure 5.7 – Format Warning
About DTL+ G3
Provides specific details about the DTL+ G3, including Application and Firmware version information (Figure 5.8)
Shutdown DTL+ G3
Properly shuts down the DTL+ G3, allowing you to safely remove it from your system
Figure 5.8 – About DTL+ G3
*Note: Your current DTL+ G3 password is required in Windows Vista, Windows 7, and Win 8
-Windows Section Complete-
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Setup (Mac Environment)
Insert the DTL+ G3 into an available USB port on your notebook or desktop and wait for the Mac operating system to detect it. When it does, you will see a DTLplus volume appear on the desktop, as seen in
Figure 6.1.
1. Double-click the DTL+ G3 DVD icon.
2. Double-click the Mac folder found in the window displayed in
Figure 6.2.
Figure 6.1 – DTLplus
3. Double-click the DTLplus application icon found in the window displayed in Figure 6.3. This will start the initialization process.
Figure 6.2 – DTL+ G3 Contents
Figure 6.3 – DTL+ G3 Application
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Device Initialization (Mac Environment)
1. Select your language preference from the drop-down menu and click ‘Next’ (Figure 7.1.)
Figure 7.1 – Language Selection
2. Review the license agreement and click ‘Next’ (Figure 7.2.) (Note: You must accept the license agreement before continuing; otherwise the ‘Next’ button will remain disabled.)
Figure 7.2 – License Agreement
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3. Create a password to protect your data on the DTL+ G3. Enter it in the ‘Password’ field, then re­enter it in the ‘Password Confirmation’ field, as seen below in Figure 7.3. The password you create must meet the following criteria before the initialization process will allow you to continue:
1. Passwords must contain 6 characters or more (up to 16 characters.)
2. Passwords must contain three (3) of the following criteria options:
- UPPER CASE, lower case, numeric, and/or special characters (!, $, etc.)
You may also enter a password hint, but it is not a mandatory field. The hint field can be useful in providing a clue as to what the password is, should the password ever be forgotten. (Note: The hint CANNOT be an exact match to the password.)
Figure 7.3 – Password Setup
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4. Enter your contact information into the text boxes provided (see Figure 7.4) (Note: The information
you enter in these fields may NOT contain the password string you created in Step 3. However, these fields are optional and can be left blank, if so desired.)
The ‘Name’ field may contain up to 32 characters, but cannot contain the exact password.
The ‘Company’ field may contain up to 32 characters, but cannot contain the exact password.
The ‘Details’ field may contain up to 156 characters, but cannot contain the exact password.
Figure 7.4 – Contact Information
5. Click ‘Finish’ to complete the device initialization process.
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The DTL+ G3 will now format the secure data partition (Figure 7.5) and notify you when it is complete (Figure 7.6.)
6. Click ‘OK’ to continue.
Figure 7.5 – Formatting DTLocker+ G3
Figure 7.6 – Format Complete
Initialization complete.
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Device Usage (Mac Environment)
Once the DTL+ G3 has been initialized, you can access the secure data partition and utilize the device options by logging into the device with your password. To do so, follow these steps:
1. Insert the DTL+ G3 into a USB port.
2. Double-click the DTL+ G3 volume icon
3. Open the Mac folder and double-click the DTLplus_Launcher app.
4. Enter your password in the Login window textbox (see Figure 8.1.)
5. Once you’ve typed your password, click the ‘Login’ button to continue.
If the correct password is entered, the
DTL+ G3 will unlock and you can begin using the device.
If an incorrect password is entered, an
error message will appear just below the ‘Hint’ field, indicating a login failure (see
Figure 8.2.)
Figure 8.1 – Login Window
During the login process, if a bad password is entered, you will be given another opportunity to enter the correct password; however, there is a built-in security feature that tracks the number of failed login attempts*. If this number reaches the pre-configured value of 10 failed attempts, the DTL+ G3 will lock and require a device format of the secure data partition prior to next use.
THIS MEANS THAT ALL DATA STORED ON THE DTL+ G3 WILL BE LOST.
For more details on this feature, see ‘Device Lockout’ on page 22.
Figure 8.2 – Login Failure
*Note: Once you authenticate to the device successfully, the failed login counter will reset.
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Device Options (Mac Environment)
While you are logged into the device, there will be a ‘DTLplus_Launcher’ icon located in the Mac OS X Dock as seen in Figure 9.1 below:
Figure 9.1 – DTL+ G3 Icon In Mac OS X Dock
Holding down the ‘control’ key on your keyboard and clicking once on the ‘DTLplus_Launcher’ icon will display the menu shown in
Figure 9.2 to the right.
DTL+ G3 Settings
Allows you to change your password and/or hint (Figure 9.3)
Allows you to add/view/change your contact information
(Figure 9.4)
Allows you to change your language preference (Figure 9.5)
Figure 9.2
DTL+ G3 Options
Figure 9.3
Change Password
Figure 9.4
Contact Information
Figure 9.5
Select Language
(Note: For security purposes, your current DTL+ G3 password is required to update and/or modify any of these settings.)
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Browse DTL+ G3
Allows you to browse the contents of the secure data partition while you are logged in
Format DTL+ G3
Allows you to format the secure data partition
(Warning: All data will be erased.) (Figure 9.7)
Online Support (Requires Internet access)
Opens your Internet browser and navigates to
http://www.kingston.com/support/ where you
can access additional support information
Figure 9.7 – Format Warning
About DTL+ G3
Provides specific details about the DTL+
G3, including Application and Firmware version information (Figure 9.8)
Shutdown DTL+ G3
Properly shuts down the DTL+ G3, allowing
you to safely remove it from your system
Figure 9.8 – About DTL+ G3
-Mac Section Complete-
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Help and Troubleshooting
Device Lockout
The DTL+ G3 includes a security feature that prevents unauthorized access to the data partition once a maximum number of consecutive failed login attempts (MaxNoA for short) has been made; the default “out-of-box” configuration has a pre-configured value of 10 (no. of attempts.)
The ‘lock-out’ counter tracks each failed login and gets reset one of two ways: 1) A successful login prior to reaching MaxNoA or 2) reaching MaxNoA and performing a device format.*
If an incorrect password is entered, an error message will appear just below the ‘Hint’ field, indicating a login failure.
See Figure 10.1.
If and when a 7th failed attempt is made, you will see an additional error message indicating you have 3 attempts left before reaching MaxNoA (which is set to 10 by default.) See Figure 10.2.
After a 10th failed login attempt, the DTL+ G3 will permanently block the data partition and require a device format prior to next use. This means that all data stored on the DTL+ G3 will be lost and you will need to create a new password.
Figure 10.1 – Login Failure
This security measure limits someone (who does not have your password) from attempting countless login attempts and gaining access to your sensitive data.
If you are the owner of the DTL+ G3 and have forgotten your password, the same security measures will be enforced, including a device format.*
For more on this feature, see ‘Forgot Password’ on page 23.
Figure 10.2 – 7th Login Failure
*Note: A device format will erase ALL of the information stored on the DTL+ G3’s secure data partition.
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Forgot Password
If you forget your password, you can click on the ‘Reset Password’ link that appears in the device login window when DTLplus_Launcher is executed (see Figure 10.3.)
This option will allow you to create a new password, but in order to protect the privacy of your data, the DTL+ G3 will be formatted. This means that all of your data will be erased in the process.*
When you do click on ‘Reset Password’, a message box (Figure 10.4) will appear and ask if you want to enter a new password prior to executing the format. At this point, you can either 1) click ‘OK’ to confirm or 2) click ‘Cancel’ to return to the login window.
Figure 10.3 – Forgot Password
If you opt to continue, you will be prompted to create a new complex password and a new hint. The hint is not a mandatory field, but it can be useful in providing a clue as to what the password is, should the password ever be forgotten.
(Note: The hint CANNOT be an exact match to the DTL+ G3 device password.)
Figure 10.4 – Prompt Before Format
*Note: A device format will erase ALL of the information stored on the DTL+ G3’s secure data partition.
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Drive Letter Conflict (Windows Operating Systems)
As mentioned in the ‘System Requirements’ section of this manual (on page 3), the DTL+ G3 requires two consecutive drive letters AFTER the last physical disk that appears before the ‘gap’ in drive letter assignments (see Figure 10.5.) This does NOT pertain to network shares because they are specific to user-profiles and not the system hardware profile itself, thus appearing available to the OS.
What this means is, Windows may assign the DTL+ G3 a drive letter that’s already in use by a network share or Universal Naming Convention (UNC) path, causing a drive letter conflict. If this happens, please consult your administrator or helpdesk department on changing drive letter assignments in Windows Disk Management (administrator privileges required.)
Figure 10.5 – My Computer
In this example, the DTL+ G3 uses drive F:, which is the first available drive letter after drive E: (the last physical disk before the drive letter gap.) Because letter G: is a network share and not part of the hardware profile, the DTL+ G3 may attempt to use it as its second drive letter, causing a conflict.
If there are no network shares on your system and the DTL+ G3 still won’t load, it is possible that a card reader, removable disk, or other previously-installed device is holding on to a drive-letter assignment and still causing a conflict.
Please note that Drive Letter Management, or DLM, has improved significantly in Windows XP SP3, Vista, and 7, so you may not come across this issue, but if you are unable to resolve the conflict, please contact Kingston’s Technical Support Department for further assistance.
© 2015 Kingston Technology Corporation. All rights reserved. All registered trademarks and trademarks are the property of their respective owners.
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Índice
Acerca de esta guía de usuario ............................................................................................... 3
Requisitos del sistema ............................................................................................................. 3
Recomendaciones ..................................................................................................................... 3
Configuración (entorno Windows) .......................................................................................... 4
Inicialización de dispositivo (entorno Windows) ................................................................... 5
Inicialización de USB ! " Cloud (solamente PC) ...................................................... 9
Uso del dispositivo (entorno Windows) ................................................................................ 11
Opciones del dispositivo (entorno Windows) ...................................................................... 12
Configuración (entorno Mac) ................................................................................................. 14
Inicialización del dispositivo (entorno Mac) ......................................................................... 15
Uso del dispositivo (entorno Mac) ......................................................................................... 19
Opciones del dispositivo (entorno Mac) ............................................................................... 20
Ayuda y solución de problemas ............................................................................................ 22
Bloqueo del dispositivo ..................................................................................................... 22
¿Ha olvidado la contraseña? ............................................................................................. 23
Conflicto de letra de unidad (sistema operativo Windows) ................................................ 24
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Acerca de esta guía de usuario
Este es el manual de usuario del dispositivo DataTraveler
®
Locker+ G3 (con el fin de simplificar, se denominará DTL+ G3 a partir de ahora) basada en la imagen de fábrica sin personalizaciones implementadas.
Requisitos del sistema
Plataforma PC
Procesador Pentium III (o superior) o equivalente.
15 MB de espacio disponible en disco
Puerto USB 2.0 / 3.0.
Dos letras de unidad consecutivas tras la
última unidad física*.
Sistemas operativos para PC compatibles
Windows
®
7 SP2
Windows
®
Vista SP2
Windows 8 / 8.1 (incompatible con RT)
Conexión activa a Internet
Plataforma Mac
15 MB de espacio disponible en disco
Puerto USB 2.0 / 3.0.
Sistemas operativos compatibles
Mac OS X 10.7.x – 10.10x
Recomendaciones
Para garantizar que el dispositivo DTL+ G3 reciba suficiente alimentación eléctrica, insértelo directamente en un puerto USB de su ordenador portátil o de sobremesa, tal y como puede verse en la Figura 1.1. Evite conectar el DTL+ G3 a algún dispositivo periférico que pueda disponer de puerto USB, como un teclado o un hub alimentado por USB, tal y como puede verse en la Figura 1.2.
Figura 1.1: Uso recomendado
Figura 1.2: No recomendado
*Nota: Consulte ‘Conflicto con la letra de la unidad’, en la página 24.
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Configuración (entorno Windows)
1. Inserte el DTL+ G3 en un puerto USB disponible de su ordenador portátil o de sobremesa y espere a que Windows lo detecte.
• Los usuarios de Windows XP recibirán una notificación ‘Nuevo hardware encontrado’, tal y como puede verse en la Figura 2.1.
• Los usuarios de Windows Vista/7 recibirán una notificación desde el controlador de dispositivo, tal y como puede verse en la Figura 2.2.
Una vez concluida la detección del hardware, Windows comenzará el proceso de inicialización.
• Si la función de ejecución automática de Windows está habilitada, puede omitir el siguiente paso e ir directamente a la página 5 – Inicialización de dispositivo.
• Si la función de ejecución automática de Windows está desactivada (opción predeterminada en Windows 7), se abrirá una ventana de Reproducción automática, similar a la que puede verse en la Figura 2.3.
2. Seleccione la opción ‘Ejecutar DTLplus_Launcher.exe’.
Si Windows no ejecuta el programa de forma automática, acceda a la partición de DVD-RW (Figura 2.4) y ejecute manualmente el programa DTLplus_Launcher. De este modo también comenzará el proceso de inicialización.
Figura 2.4: Contenido de la unidad DTL+ G3
Figura 2.1: Nuevo hardware
encontrado (Windows XP)
Figura 2.2: Instalación del controlador
del dispositivo (Windows Vista/7)
Figura 2.3: Ventana Reproducción
automática (Windows Vista/7)
(Nota: Las opciones de menú de la ventana Reproducción automática pueden variar en función de los programas que tenga instalados en su ordenador. Si está habilitada, la Ejecución automática iniciará el proceso de inicialización de forma automática.)
Documento nº 480G3001-001.A04
USB to Cloud DataTraveler® Locker+ G3
Página 5 de 24
Inicialización de dispositivo (entorno Windows)
1. Seleccione el idioma de su preferencia el menú desplegable y, a continuación, haga clic en ‘Siguiente’ (Figura 3.1.)
Figura 3.1: Selección de idioma
2. Lea el contrato de licencia y haga clic en ‘Siguiente’ (Figura 3.2). (Nota: Antes de continuar,
debeaceptar el contrato de licencia; de lo contrario, el botón ‘Siguiente’ seguirá desactivado.)
Figura 3.2: Contrato de licencia
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