Kingston Technology Company DE100i-SWD User's Guide - Rev. C00
ii
KINGSTON TECHNOLOGY COMPANY (“Kingston”) warrants that this product is free from defects in material and 
workmanship. Subject to the conditions and limitations set forth below, Kingston will, at its option, either repair or 
replace any part of this product which proves defective by reason of improper workmanship or materials. Repair 
parts or replacement products will be provided by Kingston on an exchange basis, and will be either new or 
refurbished to be functionally equivalent to new.
This warranty does not cover any damage to this product which results from accident, abuse, misuse, natural or 
personal disaster, or any unauthorized disassembly, repair or modification.
Duration of Warranty
Lifetime Warranty:
 The following Kingston products are covered by this warranty for life: solid state memory (e.g., 
memory modules and boards), networking adapters and. hubs (excluding power supply unit), solid state PCMCIA 
interface adapters, and microprocessor upgrade products.
Seven Year Warranty:
 The following Kingston products are covered by this warranty for a period of seven years 
from the date of original retail purchase: storage enclosures, including power supply units, cables, terminators, and 
accessories.
Five Year Warranty:
 The following Kingston products are covered by this warranty for a period of five years from 
the date of original retail purchase: networking hub power supply unit; and all other Kingston products (other than 
those products covered by a two-year or one-year warranty, as provided below).
Two Year Warranty:
 The following Kingston products are covered by this warranty for a period of two years from 
the date of original retail purchase: Winchester hard disk drives in a 2.5 inch, 3.5 inch or 5.25 inch form factor.
One Year Warranty:
 The following Kingston products are covered by this warranty for a period of one year from 
the date of original retail purchase: Winchester hard disk drives in a 1.8 inch form factor, optical reading and storage 
products, and magnetic tape storage products.
Warranty Claim Requirements
To obtain warranty service, return the defective product, freight prepaid and insured, to your local authorized 
Kingston dealer or distributor, or to the Kingston factory service center located at 17600 Newhope Street, Fountain 
Valley, California 92708, U.S.A. You must include the product serial number (if applicable) and a detailed 
description of the problem you are experiencing. You must also include proof of the date of original retail purchase 
as evidence that the product is within the applicable warranty period. If you return the product directly to the Kingston 
factory, you must first obtain a Return Material Authorization (“RMA”) number by calling Kingston Customer Service 
at (714) 438-1810, and include the RMA number prominently displayed on the outside of your package. Products 
must be properly packaged to prevent damage in transit.
Free Technical Support
Kingston provides free technical support. If you experience any difficulty during the installation or subsequent use 
of a Kingston product, please contact Kingstons Technical Support department at either: (714) 435-2639 U.S. 
headquarters, or Kingston Germany Office at (089) 62 71 56-21, prior, to servicing your system. This warranty 
covers only repair or replacement of defective Kingston products, as provided above. Kingston is not liable for, and 
does not cover under warranty, any costs associated with servicing and/or installation of Kingston products.
Disclaimers – The foregoing is the complete warranty for Kingston products and supersedes all other 
warranties and representations, whether oral or written. Except as expressly set forth above, no other 
warranties are made with respect to Kingston products and Kingston expressly disclaims all warranties 
not stated herein, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose. In no event will Kingston be liable to the purchaser, or to any user 
of the Kingston product, for any damages, expenses, lost revenues, lost savings, lost profits, or any other 
incidental or consequential damages arising from the purchase, use or inability to use the Kingston 
product, even if Kingston has been advised of the possibility of such damages.
Copyright© 1997 Kingston Technology Company. All rights reserved. Printed in the U.S.A. Kingston
Technology and the Kingston logo are trademarks of Kingston Technology Company.
Limited Warranty