Kinetik Wellbeing TD3 Instruction manual

TD3 Series

Content

Support
Introduction

Indications for Use
Safety Warning
Contraindications
Warnings
Precautions

Adverse Reactions
Product Specifications
Parts & Setup
How to Use
Recommended Use Positions
Cleaning and Maintenance
Technical Information
Troubleshooting
Environmental Condition for Transport and Storage
Symbols interpretation
Safety Test Standards
EMC and FCC statement
Contact Information

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3 - 6

3
3
3
3 - 4
4 - 6

7
7
8
9 - 10
11
11
12
13 - 14
15
15
16
17 - 25
26

Support

Our manual should provide you with all the information you need to set up and use this product.

If you have a question, have a look at our Troubleshooting page!

For further assistance, why not contact our Customer Care team directly? We’re here to help!

Our Customer Care team are available from 9am-5pm, Monday to Friday (excluding bank holidays).
We promise to respond to all queries and will ensure to resolve any issue you may be having.
You can reach us by…

Phone:
[phone]

Live Chat:
Simply visit www.kinetikwellbeing.com and send us a message.

Email:
[e-mail]

Post:
Kinetik Medical Devices Limited
Unit 3, Perrywood Business Park, Honeycrock Lane,
Salfords, Redhill. RH1 5DZ

2

Introduction

Kinetik TENS Pain Reliever delivers electric impulses to tired and sore muscles. These different
frequencies of impulses covering Transcutaneous Electrical Nerve Stimulation mimic the action
potential coming from the central nervous system to trigger contraction of the muscle. It may be
helpful in relieving aches and pains in various parts of the body such as the waist, shoulders, joints,
hands and feet.

Indications for Use

To be used for temporary relief of pain associated with sore and aching muscles in the shoulder,
waist, back, arm, and leg, due to strain from exercise or normal household and work activities.

Safety Warning

Contraindications

Do not use this device on patients who have a cardiac pacemaker, implanted defibrillator, or other
implanted metallic or electronic device, because this may cause electric shock, burns, electrical
interference, or death.
Do not use this device on patients whose pain syndromes are undiagnosed.

Warnings

Do not apply stimulation over the patient’s neck because this could cause severe muscle spasms
resulting in closure of the airway, difficulty in breathing, or adverse effects on heart rhythm or blood
pressure.
Do not apply stimulation across the patient’s chest, because the introduction of electrical current

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3

into the chest may cause rhythm disturbances to the patient’s heart, which could be lethal.
Do not apply stimulation over, or in proximity to, cancerous lesions.
Do not apply stimulation when the patient is in the bath or shower.
If you have one of the following conditions, please consult with your physician before purchasing or
using this device.

• Acute disease

• Malignant tumor

• Infective disease

• Pregnant

• Heart disease

• High fever

• Abnormal blood pressure

• Lack of skin sensation or an abnormal skin condition,

• Any condition requiring the active supervision of a physician.

Precautions

Do not use this device while driving.
Do not use this device while sleeping.
Do not use this device in high humidity areas such as a bathroom.
Keep the device away from wet, high temperature and direct-sunlight place.
Keep this device out of reach of children.
Stop using this device at once if you feel pain, discomfort, dizziness or nausea and consult your
physician.
Do not attempt to move the electrode pads while the device is operating.
Do not use the device around the heart, on the head, mouth, pudendum or blemished skin areas.

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Do not apply stimulation of this device in the following conditions:
(1) across the chest because the introduction of electrical current into the chest may cause rhythm
disturbances to the heart, which could be lethal;
(2) over painful areas. Please consult with your physician before using this device if you have painful
areas;
(3) over open wounds or rashes, or over swollen, red, infected, or inflamed areas or skin eruptions
(e.g., phlebitis, thrombophlebitis, varicose veins). Apply stimulation only to normal, intact, clean,
healthy skin;
(4) in the presence of electronic monitoring equipment (e.g., cardiac monitors, ECG alarms). The
electronic stimulator may not operate properly when the electrical stimulation device is in use;
(5) while operating machinery, or during any activity in which electrical stimulation can put you at risk
of injury;
(6) on children.
Be aware of the following.
(1) To consult with your physician before using this device. The stimulation from the device may:
i. cause lethal rhythm disturbances to the heart in susceptible individuals.
ii. disrupt the healing process after a recent surgical procedure.
(2) That the device is not effective for pain of central origin, including headache.
(3) That the device is not a substitute for pain medications and other pain management therapies.
(4) That the device has no curative value.
(5) That the device is a symptomatic treatment and, as such, suppresses the sensation of pain that
would otherwise serve as a protective mechanism.
(6) That the long-term effects of electrical stimulation are unknown.
(7) That the user may experience skin irritation, burns or hypersensitivity due to the electrical
stimulation or electrical conductive medium (gel).
(8) If the user has suspected or diagnosed epilepsy, the user should follow precautions recommend­ed by his or her physician.

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(9) To use caution if the user has a tendency to bleed internally, such as following an injury or fracture.
(10) Use caution if stimulation is applied over the menstruating uterus.
(11) Use caution if stimulation is applied over areas of skin that lack normal sensation;
(12) Stop using the device if the device does not provide pain relief.
(13) Use this device only with the leads, electrodes, and accessories that the manufacturer
recommends.
(14) Do not share the use of the electrode pads with others.
(15) Do not use the device while it’s charging.
(16) The device contains a lithium battery. If overheating of the device occurs while charging, stop the
charging or operation immediately and report to Kinetik Wellbeing.
(17) Dispose of the battery-containing device according to the local, state, or federal laws.

The long-term effects of electrical stimulation are unknown.
Since the effects of stimulation of the brain are unknown, stimulation should not be applied across
the head, and electrodes should not be placed on opposite sides of the head.

The safety of electrical stimulation during pregnancy has not been established.
Some patients may experience skin irritation or hypersensitivity due to the electrical stimulation
or electrical conductive medium (gel).

Patients with suspected or diagnosed heart disease should follow precautions recommended by
their physicians.
Patients with suspected or diagnosed epilepsy should follow precautions recommended by their
physicians.
Use caution if stimulation is applied over the menstruating or pregnant uterus.

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6

Adverse Reactions

Patients may experience skin irritation and burns beneath the stimulation electrodes applied to the
skin;
Patients may experience headache and other painful sensations during or following the application
of electrical stimulation near the eyes and to the head and face.
Patients should stop using the device and should consult with their physicians if they experience
adverse reactions from the device.

Product Specifications

Accessories included in the package.

• Kinetik TD3 Tens Machine

• 4 x Gel Pads

• 2 x Output Cables

• Micro USB Charger

• Instruction Manual

• Quick Start Guide

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7

Parts & Setup

Unpack the product, take the product and accessories out, charge device and then connect the
electrode pad into the device. Then simply turn-on and select mode/intensity as desired.

ON/OFF

Countdown Timer

Intensity Indicator

Decrease Intensity

A Channel

Pause/Play
(a lock symbol will be shown
on screen when paused)

Output A channel Output B channel

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USB port

8

Battery Indicator

LCD Display

Mode Selection
Increase Intensity

B Channel

Timer

How to Use

• The Kinetik Wellbeing TD3 TENS Machine needs to be charged for up to 8 hours before the first
use.

• Connect a pair of electrode pads to one output cable – this is done by snapping them on. If
required, connect the other pair of electrode pads to the remaining output cable.

• Insert the output cables in use into the TD3

• Attach electrode pads to the treatment area, such as shoulders or legs.

• Turn the device on – the device will automatically start at Mode 1

• To change the mode, press the M button until desired.

• Gradually increase the intensity as needed by pressing the + button; to decrease the intensity
press the – button.

• When pressing the ►
symbol on the screen.

• When pressing T, one of the six-time options can be selected.

• When pressing the B button once, the device will switch from the control of channel A (left) to
channel B – you can independently increase/decrease intensity of the channels.

Recommended practice:

• Suggested duration for each skin area is 20 mins/2 times per day. Consult with your physician for
longer and more frequent uses.

• Start from the lowest intensity and gradually adjust the intensity to a comfortable level – from a
scale of 1 to 20.

▌▌

button, the device will pause treatment – this will be indicated by a lock

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• Good skin care is important for the comfortable use of this device. Be sure that the treatment
area is clean of dirt and body lotion.

• Keeping the electrode pads in their plastic storage bags after use will extend lifespan. The
electrode is disposable and should be replaced when it loses the adhesiveness. To purchase
additional electrodes, please contact Kinetik Wellbeing.

Product Programs

Program name

Mode 1

Mode 2

Mode 3

Mode 4

Mode 5

Mode 6

Mode 7

Mode 8

Mode 9

Mode 10

Mode 11

Mode 12

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Time min.

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

10,20,30,40,50,60

Frequency (Hz)

68.9

12.5-55.5

1.2

68.9

100

12.5-55.5,1.2,55.5,1.2,55.5,1.2

20

55.5

55.5

100

68.9

68.9

10

Pulse Width (µs)

100

100

100

100

100

100

100

100

100

100

100

100

Remar ks

Feels like a Massage

Feels like Acupuncture

Feels like Beating

Feels like Scraping

Feels like Cupping

Feels like a Thai massage

Feels like a Shiatsu massage

Feels like an Elbow massage

Feels Relaxing

Feels like a Foot massage

Feels like Tapping

Feels like a Swedish massage

Recommended Use Positions

Cleaning and maintenance

Please use a slightly wettened cloth or natural detergent to clean the device first, and then use a
dry cloth to wipe again.

The electrode pads that come with the device are disposable and should be replaced after they
lose their adhesiveness – please contact Kinetik Wellbeing for replacements. We recommend that
users avoid the sticky side of the pads from touch.

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11

Technical Information

Model/type

Power supply Powered by internal 3.7V li-ion battery

Waveform and wave shape

Pulse duration

Pulse frequency

Output Voltage

Treatment time

Output intensity

Modes

Typical operation

time of Battery

Behaviour of equipment

while the rechargeable

internal electrical power

source is charging:

Typical service
life of Battery

To use both channels together at level 10,

the battery can be used 570 mins after fully

charged. If to use at level 20, the battery can

be used for 180 mins after fully charged.

The battery icon on the right corner will flash

during charging and will be still with full

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TD3

Biphasic rectangular wave pulse

100us (Microseconds)

1-100Hz (Hz=vibration per second)

Max. 70Vpp ±20%(at 500ohm load)

10 min, 20 min, 30 min, 40 min,

50 min, 60 min

0 to 20 levels, adjustable

12 auto modes

capacity after fully charged.

300 times of recharging

Note: Not intended to be sterilized.

Not for use in an OXYGEN RICH ENVIRONMENT

Degree of protection against electric shock

The time required for equipment to warm from

the minimum storage temperature between

The time required for me equipment to cool

between uses until it is ready for intended use

12

Weight

Automatic shutoff

Type of protection against electric shock

Grade of waterproof

Product life

Lifetime for electrode pad

Mode of operation

Software version

uses until it is ready for intended use

from the maximum storage temperature

Adapter for charging

40g

After 20 minutes without use

Type BF applied part

Internally powered equipment

IP22

1 year

No use (in storage): 1 year

In use: 30 uses

Continuous operation

A0

30 minutes

15 minute s

Please use output DC5V

and output current 0.3-2.0A

adapter for charging

Troubleshooting

If your device is not operating properly, please check below for common problems and suggested
solutions. If the recommended action does not solve the problem, please contact Kinetik Wellbeing.

Problem Possible Cause Solution

One pad feels stronger than the other

The intensity feels very weak

The skin turns red or the skin feels
irritated

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This is normal. Different area of your body
will react differently

Pads are not attached to the body firmly

The transparent films are still stuck to the pads

The pads stack together or overlap Do not stack pads together or overlap pads

The cord is not properly connected to the unit

The intensity setting is low Increase the intensity level

The battery capacity is low Charge the battery

The adhesive surface of the pads is dirty or dry

The therapy time is too long, or the intensity is
set too high

The electrode pad surface is worm out

Nothing needs to be done. Make sure the
pads are moist and making good contact.

Attach both pads firmly to the skin

Peel off film on the adhesive surface of pads

Connect cord correctly into the jack

Wash adhesive surface of pads gently with
your fingertips for about 3 seconds under
slow running water

Reduce the application time or reduce the
intensity

Replace electrode pad

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Troubleshooting

Problem Possible Cause Solution

No power source; no display on LCD

The battery capacity is depleted Charge the battery

Power cuts off during use

It is difficult to attach the pad to the
skin

Adhesive surface of pad is not sticky

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The battery is weak

The cord is broken Replace the cord

Have you removed the transparent film from
the pad?

Was the pad applied immediately after washing? Dry the pad

Is the adhesive surface of the pad damaged? Replace the pad

Pads have deteriorated Contact the vendor for replacements.

high humidity, or direct sunshine?

14

Charge the battery

Peel off film on the adhesive surface of pads

Replace the pad.Were the pads stored under high temperature,

Environmental condition for normal working,
transport and storage

- Normal working ambient temperature: 5~40°C

- Normal working ambient humidity: 15~90%

- Store and transport ambient temperature: -25 ~70°C

- Store and transport ambient humidity: 0~90%

- Atmospheric pressure: (70~106)kPa

Symbols interpretation

Fragile, handle with care Type BF applied part

Keep the product in the dry place

Away from water and rain

This way up

Product package should be recycled

Unrecyclable

Date of manufacture

Serial number

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Read the instructions (actual symbol colours

are white on a blue background).

Manufacturer

Symbol for "AUTHORISED REPRESENTATIVE

IN THE EUROPEAN COMMUNITY"

CE marking, Certificate issued by TUV Rheinland

0197

IP code of the device

Restriction of Hazardous Substances

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Safety Test Standards

• Medical Devices Directive 93/42/EEC

• IEC 60601-1:2005+A1:2012/EN 60601-1:2006 Medical electrical equipment - Part 1: General
requirements for basic safety and essential performance

• IEC60601-1-2：2014/EN60601-1-2：2014 Medical electrical equipment - Part 1-2: General require-
ments for safety - Collateral standard: Electromagnetic compatibility - Requirements and tests

• IEC 60601-2-10:2012/EN 60601-2-10:2000+A1:2001 Medical electrical equipment - Part 2-10:
Particular requirements for the safety of nerve and muscle stimulators

• IEC60601-1-11:2015. Medical electrical equipment -- Part 1-11: General requirements for basic
safety and essential performance -- Collateral standard: Requirements for medical electrical
equipment and medical electrical systems used in the home healthcare environment.

• EN ISO 15223-1:2016 Medical devices -- Symbols to be used with medical device labels, labelling
and information to be supplied -- Part 1: General requirements

• EN 1041 Information supplied by the manufacturer with medical devices

• IEC/60601-1-6/ EN 60601-1-6 Medical electrical equipment – Part1-6: General requirements for
basic safety and essential performance – Collateral standard: Usability

• IEC 60601-1-11/ EN 60601-1-11 Medical electrical equipment – Part 1-11: General requirements for
basic safety and essential performance – Collateral standard: Requirements for medical electrical
equipment and medical electrical systems used in home healthcare environment

• IEC 62304/ EN 62304 Medical device software - Software life-cycle processes

• IEC 62366/ EN 62366 Medical devices – Application of usability engineering to medical devices

• ISO 10993-1 Biological evaluation of medical devices - Part 1: Evaluation and testing within a risk
management process

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EMC and FCC statement

Electromagnetic Compatibility and FCC Compliance Statement

1) This product needs special precautions regarding electromagnetic compatibility (EMC) and needs
to be installed and put into service according to the EMC information provided, and this unit can
be affected by portable and mobile radio frequency (RF) communications equipment.

2) Do not use a mobile phone or other devices that emit electromagnetic fields, near the unit. This
may result in incorrect operation of the unit.

3) Caution: This unit has been thoroughly tested and inspected to assure proper performance and
operation!

4) Caution: This machine should not be used adjacent to or stacked with other equipment and that
if adjacent or stacked use is necessary, this machine should be observed to verify normal
operation in the configuration in which it will be used

Guidance and manufacture’s declaration – electromagnetic emission

The device is intended for use in the electromagnetic environment specified below. The customer of
the user of the device should assure that it is used in such an environment.

Emission test Compliance Electromagnetic environment – guidance

RF emissions

CISPR 11

Group 1

The device use RF energy only for its internal function.
Therefore, its RF emissions are very low and are not likely
to cause any interference in nearby electronic equipment.

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EMC and FCC statement

Guidance and manufacture’s declaration – electromagnetic emission

The device is intended for use in the electromagnetic environment specified below. The customer of
the user of the device should assure that it is used in such an environment.

Emission test Compliance Electromagnetic environment – guidance

RF emission

CISPR 11

Class B

The device is suitable for use in all establishments,
including domestic establishments and those directly
connected to the public low-voltage power supply network
that supplies buildings used for domestic purposes.

Harmonic emissions

IEC 61000-3-2

Voltage fluctuations /
flicker emissions

IEC 61000-3-3

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Class A

Comp lies

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EMC and FCC statement

Guidance and manufacture’s declaration – electromagnetic immunity

The device is intended for use in the electromagnetic environment specified below. The customer
or the user of the device should assure that it is used in such an environment.

Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance

Electrostatic
discharge (ESD)

IEC 61000-4-2

Electrical fast
transient /burst

IEC 61000-4-4

Surge

IEC 61000-4-5

±6 kV contact

±8 kV air

±2 kV for
power supply lines

±1 kV for
input /output lines

± 1 kV line(s) to line(s)

± 2 kV line(s) to earth

±6 kV contact

±8 kV air

±2kV for
power supply lines

±1 kV differential
mode

Floors should be wood, concrete or ceramic tile.
If floor are covered with synthetic material,
the relative humidity should be at least 30%.

Mains power quality should be that of a typical
commercial or hospital environment.

Mains power quality should be that of a typical
commercial or hospital environment.

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EMC and FCC statement

Guidance and manufacture’s declaration – electromagnetic immunity

The device is intended for use in the electromagnetic environment specified below. The customer
or the user of the device should assure that it is used in such an environment.

Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance

Voltage dips, short
interruptions and
voltage variations
on power supply
input lines

IEC 61000-4-11

Power frequency
(50Hz /60Hz)
magnetic field
IEC 61000-4-8

NOTE U

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<5% UT
(>95% dip in U
for 0.5 cycle

40% U

T

(60% dip in UT)
for 5 cycles

70% UT

(30% dip in UT)
for 25 cycles

<5% UT
(>95% dip in U
for 5 sec

3 A/m 3 A/m

T is the a.c. mains voltage prior to application of the test level.

T)

T)

<5% UT
(>95% dip in UT)
for 0.5 cycle

40% UT
(60% dip in UT)
for 5 cycles

70% UT

(30% dip in UT)
for 25 cycles

<5% UT
(>95% dip in U
for 5 sec

20

Mains power quality should be that of a typical
commercial or hospital environment. If the user
of the device requires continued operation
during power mains interruptions, it is
recommended that the device be powered from
an uninterruptible power supply or a battery.

T)

Power frequency magnetic fields should be
at levels characteristic of a typical location in
a typical commercial or hospital environment.

EMC and FCC statement

Guidance and manufacture’s declaration – electromagnetic immunity

The device is intended for use in the electromagnetic environment specified below. The customer
or the user of the device should assure that it is used in such an environment.

Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance

Portable and mobile RF communications
equipment should be used no closer to any
part of the device, including cables, than the
recommended separation distance calculated
from the equation applicable to the frequency
of the transmitter.

Recommended separation distance

Conducted RF

IEC 61000-4-6

3 Vrms

3 Vrms

150 kHz to 80 MHz

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EMC and FCC statement

Guidance and manufacture’s declaration – electromagnetic immunity

The device is intended for use in the electromagnetic environment specified below. The customer
or the user of the device should assure that it is used in such an environment.

Immunity test IEC 60601 test level Compliance level Electromagnetic environment - guidance

80 MHz to 800 MHz

Radiated RF

IEC 61000-4-3

NOTE 1 At 80 MHz and 800 MHz, the higher frequency range applies.
NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from

structures, objects and people.

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3 V/m

80 MHz to 2.5 GHz

3 V/m

Where P is the maximum output power rating
of the transmitter in watts (W) according to the
transmitter manufacturer and d is the
recommended separation distance in metres (m).

Field strengths from fixed RF transmitters, as
determined by an electromagnetic site survey,

a

should be less than the compliance level in

each frequency range.

Interference may occur in the vicinity of
equipment marked with the following symbol:

22

800 MHz to 2,5 GHz

b

EMC and FCC statement

a Field strengths from fixed transmitters, such as base stations for radio (cellular/cordless) telephones and land mobile radios,

amateur radio, AM and FM radio broadcast and TV broadcast cannot be predicted theoretically with accuracy. To assess

the electromagnetic environment due to fixed RF transmitters, an electromagnetic site survey should be considered.

If the measured field strength in the location in which the device is used exceeds the applicable RF compliance level above,

the device should be observed to verify normal operation. If abnormal performance is observed, additional measures may

be necessary, such as re-orienting or relocating the device.

b Over the frequency range 150 kHz to 80 MHz, field strengths should be less than 3 V/m.

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EMC and FCC statement

portable and mobile RF communications equipment and the device.

Recommended separation distances between

The device is intended for use in an electromagnetic environment in which radiated RF disturbances
are controlled. The customer or the user of the device can help prevent electromagnetic
interference by maintaining a minimum distance between portable and mobile RF communications
equipment (transmitters) and the device as recommended below, according to the maximum
output power of the communications equipment.

Separation distance according to frequency of transmitter

power of transmitter

(W)

0.01

0.1

1

10

100

For transmitters rated at a maximum output power not listed above, the recommended separation distance d in metres (m) can be estimated
using the equation applicable to the frequency of the transmitter, where P is the maximum output power rating of the transmitter in watts (W)
according to the transmitter manufacturer.
NOTE 1 At 80 MHz and 800 MHz, the separation distance for the higher frequency range applies.

NOTE 2 These guidelines may not apply in all situations. Electromagnetic propagation is affected by absorption and reflection from
structures, objects and people.

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150 KHz to 80 MHz

0.12

0.38

1.2

3.8

12

24

(m)Rated maximum output

80 MHz to 800 MHz 800 MHz to 2.5 GHz

0.12

0.38

1.2

3.8

12

0.23

0.73

2.3

7.3

23

EMC and FCC statement

The subject device has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.

The product generates, uses, and can radiate radio frequency energy and, if not installed and used
accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that the interference will not occur in a particular installation. If the
product does cause harmful interference to radio or television reception, which can be determined
by turning the product on or off, the user is encouraged to try to correct the interference by one or
more of the following measures:

a) Reorient or relocate the receiving antenna;
b) Increase the separation between the product and the receiver;
c) Consult the dealer or an experienced radio / TV technician for help.
d) Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

Changes or modifications to this product not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

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Contact Information

Manufacturer：

Harvard Medical Devices Ltd. HK
Unit 1002, 10th Floor, Railway Plaza,
39 Chatham Road South, Tsimshatsui,
Kowloon, Hong Kong.

EC Authorized Representative：

Share Info Consultant Service LLC Repräsentanzbüro
Heerdter Lohweg 83, 40549 Düsseldorf

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TD3 IB UK 20190425