Kindle Keyboard User Manual

Appendix B
Product Information

Safety and Compliance Information

Use Responsibly. Read all instructions and safety information before use to avoid injury.

CAUTION! FAILURE TO FOLLOW THESE SAFETY INSTRUCTIONS COULD RESULT IN FIRE,

ELECTRIC SHOCK, OR OTHER INJURY OR DAMAGE.

KINDLE USER’S GUIDE

Appendix B • 1

Maintaining Your Kindle

Do not use your Kindle or its accessories in rain, or near sinks or other wet locations. Take care not

to spill any food or liquid in your Kindle. If your device does get wet, unplug all cables, turn off the

wireless (go to Menu, and choose Turn Wireless Off) and let the screen revert to the screen saver.

Wait for the device to dry completely before sliding the switch to wake again. Do not attempt to

dry your Kindle with an external heat source, such as a microwave oven or hair dryer. Clean the

screen with a soft cloth; be careful not to wipe it with anything abrasive. When carrying your

Kindle in a bag or briefcase, keep a book cover on to avoid scratches.

Don't expose your Kindle to extreme heat or cold. For example, don't leave it in the trunk of your

car in sub-zero or high-heat conditions.

Servicing Your Device

If your device needs service, consult only Amazon.com authorized personnel by contacting us

through Customer Support.

U. S. Customer Support E-mail: [e-mail]

U. S. Customer Support Phone Numbers: within the U.S.: 1-866-321-8851 (toll free); outside the

U.S.: 1-206-266-0927 (charges will apply)

U. K. Customer Support E-mail: [e-mail]

U. K. Customer Support Phone Numbers: within the U.K.: 0800-496-2449 (toll free); outside the

U.K.: [phone] (charges will apply)

Customers in other countries: Email: [e-mail]. Phone: [phone]

(charges will apply)

Faulty service may void the warranty.

KINDLE USER’S GUIDE

Appendix B • 2

Battery Safety

The rechargeable battery in your Kindle should be replaced only by an authorized service provider.

For more information about batteries, go to http://www.amazon.com/kindleterms (U. S. or other

countries) or http://www.amazon.co.uk/kindleterms (U. K. customers). Charge the battery only in

temperatures that range from 32° to 95° Fahrenheit (0° to 35° Celsius).

Headphone Safety

Listening to audio at high volume for extended periods of time can cause hearing damage. To avoid

this problem, consider the tips below:

1. Keep the volume down.

2. Avoid prolonged, continuous listening.

3. Wear headphones that isolate the wanted audio from background noise.

Wireless Safety and Compliance

Turn Amazon Whispernet off in areas where wireless use is forbidden or when it may cause

interference or danger. Some specific situations are described below. In general, you should not

use your Kindle with Whispernet turned on any place you are not allowed to use a cellular device.

Turn Off Wireless When Flying

To prevent possible interference with aircraft systems, the U.S. Federal Aviation Administration

regulations and many other aviation agencies require you to have permission from a crew member

to use your device's wireless service. If you have your wireless service turned off, you can use your

Kindle for reading once a crew member has said it is okay to use electronic devices.

KINDLE USER’S GUIDE

Appendix B • 3

Be Careful Around Other Electronic Devices

Kindle generates, uses, and can radiate radio frequency (RF) energy and, if not used in accordance

with its instructions, may cause harmful interference to radio communications and electronic

equipment. External RF signals may affect improperly installed or inadequately shielded electronic

operating systems, entertainment systems, and personal medical devices. While most modern

electronic equipment is shielded from external RF signals, if in doubt, check with the

manufacturer. For personal medical devices (such as pacemakers and hearing aids), consult with

your physician or the manufacturer to determine if they are adequately shielded from external RF

signals.

Steps to Minimize Interference

If your Kindle does cause harmful interference to radio or television reception (which you can

determine by turning your Kindle off and on), you can try to correct the interference by one or

more of the following measures: reorient or relocate the receiving antenna for the radio or

television; increase the separation between the radio or television and your Kindle; connect

equipment and receivers to different outlets; or consult the radio or television manufacturer or an

experienced radio/TV technician for help.

Watch for Signs

There are some places where RF signals could constitute a hazard, such as health care facilities,

and construction sites. If you are not sure, look around for signs indicating that two-way radios or

cell phones should be turned off.

FCC Compliance Statement for Model Number D00901, FCC ID:
XSX-1013 and Model Number D00901, FCC ID: X7N-0610

The devices comply with part 15 of the FCC rules. Operation is subject to the following two

conditions: (1) The device may not cause harmful interference; and (2) the device must accept any

interference received, including interference that may cause undesired operation.

KINDLE USER’S GUIDE

Appendix B • 4

The devices have been tested and found to comply with the limits for a Class B digital device,

pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection

against harmful interference in a residential installation. However, there is no guarantee that

interference will not occur in a particular installation. Changes or modifications not expressly

approved by the party responsible for compliance could void the user's authority to operate the

equipment.

The devices meet the FCC Radio Frequency Emission Guidelines and are certified with the FCC as

the FCC ID number found on the back of the device.

Information regarding Exposure to Radio Frequency Energy for Model
Number D00901, FCC ID: XSX-1013 and Model Number D00901, FCC
ID: X7N-0610

Exposure to Radio Frequency Energy

Your Kindle is designed and manufactured not to exceed the emission limits for exposure to RF

energy set by the Federal Communications Commission of the United States (FCC), regulating

entities of the European Union, and other countries. Information on your Kindle is on file with the

FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/ after

searching on the FCC ID for your Kindle, which can be found on the back of the device.

Canadian Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003.

EU Declaration of Conformity

Amazon Fulfillment Services, Inc.

410 Terry Avenue North, Seattle, WA 98109-5210 United States

KINDLE USER’S GUIDE

Declaration of Conformity

Appendix B • 5

June 25, 2010

We, Amazon Fulfillment Services, Inc. declare under our own responsibility that the product:

Product Name: Electronic Display Device

Product Spec: WLAN 802.11 b/g

Model: D00901

Complies with the essential requirements of Article 3 of the R&TTE 1999/5/EC Directive and the

following standards:

1. Health (Article 3.1(a) of the R&TTE Directive)

Applied Standard(s):

• EN62311: 2008/ FCC OET Bulletin 65 Supplement C (Edition 01-01)

2. Safety (Article 3.1(a) of the R&TTE Directive)

Applied Standard(s):

• EN 60950-1:2006+A11:2009 ; IEC 60950-1:2005 (2nd Edition)

3. Electromagnetic compatibility (Article 3.1 (b) of the R&TTE Directive)

Applied Standard(s):

• EN 301 489-1 V1.8.1/-17 V1.3.2

4. Radio frequency spectrum usage (Article 3.2 of the R&TTE Directive)

Applied Standard(s):

• EN 300 328 V1.7.1

KINDLE USER’S GUIDE

Appendix B • 6

All test reports have been reviewed and approved with a Positive Opinion from the following

Notified Body:

PHONEIX TESTLAB, Königswinkel 10 D-32825 Blomberg, Germany

Identification mark: 0700 (Notified Body) CE(!)

The technical documentation relevant to the above equipment will be held at:

Amazon EU Sàrl,

of 5 Rue Plaetis, L-2338 Luxembourg, Grand-Duchy of Luxembourg

Authorized Person:

Name: Russell Grandinetti

Title: Vice President

410 Terry Avenue North, Seattle, WA 98109-5210 United States

Amazon Fulfillment Services, Inc.

KINDLE USER’S GUIDE

Declaration of Conformity

June 25, 2010

Appendix B • 7

We, Amazon Fulfillment Services, Inc. declare under our own responsibility that the product:

Product Name: Electronic Display Device

Product Spec: WLAN 802.11 b/g

GPRS EDGE 850/900/1800/1900

WCDMA Band I/II/V

Model: D00901

Complies with the essential requirements of Article 3 of the R&TTE 1999/5/EC Directive and the

following standards:

1. Health (Article 3.1(a) of the R&TTE Directive)

Applied Standard(s):

• EN62311: 2008/ FCC OET Bulletin 65 Supplement C (Edition 01-01)

2. Safety (Article 3.1(a) of the R&TTE Directive)

Applied Standard(s):

• EN 60950-1:2006+A11:2009 ; IEC 60950-1:2005 (2nd Edition)

3. Electromagnetic compatibility (Article 3.1 (b) of the R&TTE Directive)

Applied Standard(s):

• EN 301 489-1 V1.8.1/-7 V1.3.1/-17 V1.3.2/-24 V1.4.1

4. Radio frequency spectrum usage (Article 3.2 of the R&TTE Directive)

Applied Standard(s):

KINDLE USER’S GUIDE

Appendix B • 8

• EN 301 511 V9.0.2

• EN 301 908-1/ -2 V3.2.1

• EN 300 328 V1.7.1

All the reports have been reviewed and approved with a Positive Opinion from the following

Notified Body:

PHONEIX TESTLAB, Königswinkel 10 D-32825 Blomberg, Germany

Identification mark: 0700 (Notified Body) CE(!)

The technical documentation relevant to the above equipment will be held at:

Amazon EU Sàrl,

of 5 Rue Plaetis, L-2338 Luxembourg, Grand-Duchy of Luxembourg

Authorized Person:

Name: Russell Grandinetti

Title: Vice President

Additional Information for Kindle Users Outside the U.S. and U.K.

You can see additional information for Kindle users outside the U.S. and U.K. by visiting this link:

KINDLE USER’S GUIDE

Appendix B • 9

http://www.amazon.com/kindletermsandconditions

Recycling Kindle Properly

In some areas, the disposal of certain electronic devices is regulated. Make sure you

dispose of or recycle Kindle in accordance with your local laws and regulations. For information

about recycling Kindle, go to:

U. S. customers: http://www.amazon.com/kindle-recycling

U.K. customers: http://www.amazon.co.uk/kindle-recycling

UL Certification Number

The UL Certification Number for this Kindle can be found on the back of the device.

KINDLE USER’S GUIDE

Appendix B • 10

Product Specifications

Model Number — D00901

Display — 6" diagonal display, 600 x 800 pixel resolution, 16-level gray scale.

Size — 7.48 inches by 4.84 inches by 0.34 inches (190 mm by 123 mm by 8.5 mm).

Weight — Kindle Wi-Fi: 8.5 ounces (240 g); Kindle 3G+Wi-Fi: 8.7 ounces (247 g)

Storage — 4GB internal storage, with approximately 3GB available to the user.

Audio — 3.5mm stereo headphone jack, built-in stereo speakers, built-in microphone. The

microphone is not enabled but is provided for future use.

Power — AC power adapter and rechargeable lithium polymer battery.

Connectivity — USB 2.0 (micro-B connector). HSDPA/GSM wireless modem in Kindle with

international wireless.

Operating temperature — 32°F to 95°F (0°C to 35°C).

Storage temperature — 14°F to 113°F (-10°C to 45°C).

Wi-Fi — 802.11b or 802.11g

AMAZON.COM KINDLE LICENSE AGREEMENT AND TERMS OF USE*

This is an agreement between you and Amazon Digital Services, Inc. (with its affiliates, “Amazon”

or “we”). Please read this Amazon.com Kindle License Agreement and Terms of Use, the

Amazon.com privacy notice located at www.amazon.com/privacy, and the other applicable rules,

policies, and terms posted on the Amazon.com website or the Kindle Store (collectively, this

“Agreement”) before using the Kindle or any Reading Application or Digital Content. By using the

KINDLE USER’S GUIDE

Appendix B • 11

Kindle, any Reading Application or any Digital Content, you agree to be bound by the terms of this

Agreement. If you do not accept the terms of this Agreement, then you may not use the Kindle,

any Reading Application, any Digital Content, or the Service; and you may return the Kindle for a

refund in accordance with the applicable return policy.

*Amazon.co.uk customers should refer to the Amazon.co.uk Kindle License Agreement and Terms

of Use, reprinted below at AMAZON.CO.UK KINDLE LICENSE AGREEMENT AND TERMS OF. For this

Agreement in other languages, see http://www.amazon.com/kindletermsandconditions.

For the purposes of this Agreement:

“Content Provider” means the party offering Digital Content in the Kindle Store, which may be us

or a third party.

“Digital Content” means digitized electronic content, such as books, newspapers, magazines,

journals, blogs, RSS feeds, games, and other static and interactive electronic content.

“Kindle” means our portable electronic reading device.

“Kindle Store” means our storefront through which you can shop for Digital Content or other items

offered by us or third parties and manage your Digital Content and account settings.

“Other Device” means a computer or device other than a Kindle on which you are authorized to

operate a Reading Application.

“Periodicals” means Digital Content made available to you on a subscription basis, such as

electronic newspapers, magazines, journals, blogs, and other subscription-based content.

“Reading Application” means software (including any updates/upgrades to that software) we make

available that permits users to shop for, download, browse, and/or use Digital Content on an Other

Device.

KINDLE USER’S GUIDE

Appendix B • 12

“Service” means the wireless connectivity that we provide Kindle users, the provision of Digital

Content, Software, and support and other services that we provide Kindle and Reading Application

users, and the terms and conditions under which we provide each of the foregoing.

“Software” means the Reading Applications and all software on the Kindle (including any

updates/upgrades to that software), and any related documentation that we make available to

you.

Digital Content

Use of Digital Content. Upon your download of Digital Content and payment of any applicable fees

(including applicable taxes), the Content Provider grants you a non-exclusive right to view, use,

and display such Digital Content an unlimited number of times, solely on the Kindle or a Reading

Application or as otherwise permitted as part of the Service, solely on the number of Kindles or

Other Devices specified in the Kindle Store, and solely for your personal, non-commercial use.

Unless otherwise specified, Digital Content is licensed, not sold, to you by the Content Provider.

The Content Provider may post additional terms for Digital Content in the Kindle Store. Those

terms will also apply, but this Agreement will govern in the event of a conflict. Some Digital

Content, such as Periodicals, may not be available to you through Reading Applications.

Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute,

broadcast, sublicense, or otherwise assign any rights to the Digital Content or any portion of it to

any third party, and you may not remove or modify any proprietary notices or labels on the Digital

Content. In addition, you may not bypass, modify, defeat, or circumvent security features that

protect the Digital Content.

Periodicals. You may cancel your subscription as permitted in our cancellation policy in the Kindle

Store. We may terminate a subscription at our discretion, for example, if a Periodical is no longer

available. If we terminate a subscription before the end of its term, we will give you a prorated

refund. We reserve the right to change subscription terms and fees from time to time, effective as

of the beginning of the next subscription term.

KINDLE USER’S GUIDE

Appendix B • 13

Wireless Connectivity

Use of Wireless Connectivity. Your Kindle uses wireless connectivity to allow you to shop for and

download Digital Content from the Kindle Store. In general, we do not charge you for this use of

wireless connectivity. Your Kindle may use wireless connectivity to make other services available

to you for which we may charge you a fee, such as personal file download, and subscriptions when

you are located in another country. The fees and terms for such services are located in the Kindle

Store and may change from time to time. If your Kindle functions with third party services, such as

WI-FI access points, a third party may charge you fees for the use of those services.

Your Conduct. You may use the wireless connectivity provided by us only in connection with the

Service. You may not use the wireless connectivity for any other purpose.

Availability. If your Kindle is located in an area in which it cannot maintain wireless connectivity,

you may not be able to use some or all of the Service. We are not responsible for the unavailability

of wireless connectivity for your Kindle or any corresponding loss of Service. Events beyond our

reasonable control (such as changes in service or terms by wireless carriers) may impact the terms

or circumstances under which we provide you wireless connectivity and may result in a change to

these terms or a temporary or permanent modification or loss of wireless connectivity for your

Kindle.

Device and Software

Use of the Software. You may use the Software only on a Kindle or through a Reading Application

on an Other Device. You may not separate any individual component of the Software for use on

another device or computer, may not transfer it for use on another device or computer or use it, or

any portion of it, over a network, and may not sell, rent, lease, lend, distribute, or sublicense or

otherwise assign any rights to the Software in whole or in part. Additional terms apply to some of

the third party software or materials on the Kindle, and will govern in the event of a conflict with

this Agreement. For more information, see the Legal section in the Kindle Settings menu.

Automatic Updates. In order to keep your Software up-to-date, Amazon may automatically provide

your Kindle or Other Device with updates/upgrades to the Software.

KINDLE USER’S GUIDE

Appendix B • 14

No Reverse Engineering, Decompilation, Disassembly, or Circumvention. You may not modify,

reverse engineer, decompile, or disassemble the Kindle or the Software, whether in whole or in

part, create any derivative works from or of the Software, or bypass, modify, defeat, or tamper

with or circumvent any of the functions or protections of the Kindle or Software or any mechanisms

operatively linked to the Software, for example, by augmenting or substituting any digital rights

management functionality of the Kindle or Software.

General

Compliance with Law and Reservation of Rights. You will use the Kindle, the Software, the

Service, and the Digital Content in compliance with all applicable laws. Neither the sale or transfer

of the Kindle to you, nor the license of the Software or Digital Content to you, transfers to you title

to or ownership of any intellectual property rights of Amazon or its suppliers or the other Content

Providers. All licenses are non-exclusive and all rights not expressly granted in this Agreement are

reserved to Amazon or the other Content Providers.

Export Regulations. You will comply with all applicable export and re-export restrictions and

regulations, and you will not transfer, or encourage, assist, or authorize the transfer of, the Kindle,

Digital Content, or Software to a prohibited country or otherwise in violation of any such

restrictions or regulations.

Information Received. The Software will provide Amazon with data about your Kindle and its

interaction with the Service (such as available memory, up-time, log files, and signal strength). The

Software will also provide Amazon with information related to the Digital Content on your Kindle

and Other Devices and your use of it (such as last page read and content archiving). Annotations,

bookmarks, notes, highlights, or similar markings you make using your Kindle or Reading

Application and other information you provide may be stored on servers that are located outside

the country in which you live. Any information we receive is subject to the Amazon.com privacy

notice located at www.amazon.com/privacy.

Information Provided To Others. You are responsible for any information you provide to others

using a Kindle or a Reading Application.

KINDLE USER’S GUIDE

Appendix B • 15

Patents. The Kindle, Software, and Service and/or methods used in association with any of the

foregoing, may be covered by one or more patents or pending patent applications.

Changes to Service. We may modify, suspend, or discontinue the Service, in whole or in part, at

any time.

Termination. Your rights under this Agreement will automatically terminate if you fail to comply

with any term of this Agreement. In case of such termination, you must cease all use of the

Software, and Amazon may immediately revoke your access to the Service or to Digital Content

without refund of any fees. Amazon’s failure to insist upon or enforce your strict compliance with

this Agreement will not constitute a waiver of any of its rights.

Disclaimer of Warranties. USE OF THE SERVICE, KINDLE, KINDLE STORE, DIGITAL CONTENT, AND

SOFTWARE IS AT YOUR SOLE RISK. EXCEPT FOR THE ONE-YEAR LIMITED KINDLE WARRANTY, NO ORAL

OR WRITTEN INFORMATION OR ADVICE GIVEN BY AMAZON OR AN AUTHORIZED REPRESENTATIVE OF

AMAZON CREATES A WARRANTY, AND THE SERVICE, KINDLE, KINDLE STORE, DIGITAL CONTENT, AND

SOFTWARE ARE PROVIDED “AS IS” WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND

AMAZON, ITS SUPPLIERS, ITS LICENSORS, AND THE OTHER CONTENT PROVIDERS DISCLAIM ALL

WARRANTIES, EXPRESS OR IMPLIED, SUCH AS THE IMPLIED WARRANTIES OF MERCHANTABILITY,

FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND NON-INFRINGEMENT OF

THIRD-PARTY RIGHTS. THE LAWS OF CERTAIN JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF

IMPLIED WARRANTIES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS,

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, AMAZON, ITS SUPPLIERS, ITS

LICENSORS, AND THE OTHER CONTENT PROVIDERS WILL NOT BE LIABLE TO YOU FOR ANY

INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY,

BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY RELATED TO

THE SERVICE, KINDLE, OTHER DEVICES, KINDLE STORE, DIGITAL CONTENT, OR SOFTWARE, SUCH AS

ANY DAMAGES ARISING OUT OF LOSS OF PROFITS, REVENUE, DATA, OR USE OF THE SERVICE,

KINDLE, OTHER DEVICES, KINDLE STORE, DIGITAL CONTENT, OR SOFTWARE OR ANY ASSOCIATED

PRODUCT, EVEN IF AMAZON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY

CASE, AMAZON’S AND THE OTHER CONTENT PROVIDERS’ AGGREGATE LIABILITY UNDER THIS

KINDLE USER’S GUIDE

Appendix B • 16

AGREEMENT WITH RESPECT TO ANY CLAIM RELATING TO PURCHASE OF DIGITAL CONTENT IS LIMITED

TO THE AMOUNT YOU ACTUALLY PAID FOR THAT DIGITAL CONTENT, AND, WITH RESPECT TO ANY

OTHER CLAIM, IS LIMITED TO THE AMOUNT YOU ACTUALLY PAID FOR THE KINDLE. THE LAWS OF

CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR

CONSEQUENTIAL DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE

EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS.

Governing Law. The laws of the state of Washington, U.S.A., without regard to principles of

conflict of laws, will govern this Agreement and any dispute of any sort that might arise between

you and Amazon.

Disputes. Any dispute arising out of or relating in any way to this Agreement in which the

aggregate total claim for relief sought on behalf of one or more of the parties exceeds U.S. $7,500

will be adjudicated in any state or federal court in King County, Washington, U.S.A., and you

consent to exclusive jurisdiction and venue in such courts.

U.S. Government Rights. The Software, Service, and Digital Content are provided to the U.S.

Government as “commercial items,” “commercial computer software,” “commercial computer

software documentation,” and “technical data,” as defined in the U.S. Federal Acquisition

Regulation and the U.S. Defense Federal Acquisition Regulation Supplement, with the same rights

and restrictions customarily provided to end users.

Complete Agreement and Severability. This is the entire agreement between us and you regarding

the Kindle, Digital Content, Software, and Service and supersedes all prior understandings

regarding such subject matter. If any term or condition of this Agreement is deemed invalid, void,

or for any reason unenforceable, that part will be deemed severable and will not affect the validity

and enforceability of any remaining term or condition.

Amendment. We may amend any of the terms of this Agreement in our sole discretion by posting

the revised terms on the Kindle Store or the Amazon.com website. Your continued use of the

Kindle, Digital Content, Service, or Software after the effective date of any such amendment

constitutes your agreement to be bound by such amendment.

KINDLE USER’S GUIDE

Appendix B • 17

Contact Information. For communications concerning this Agreement, please contact Amazon by

email: [e-mail].

For help with your Kindle, a Reading Application, the Service or resolving other issues, please

contact Customer Service by e-mail: [e-mail] or by phone at 1-866-321-8851

(toll free) when dialing in the US or at 1-206-266-0927 (charges will apply) when dialing outside the

US.

(end of Agreement)

U.K. Customers

AMAZON.CO.UK KINDLE LICENSE AGREEMENT AND TERMS OF
USE**

This is an agreement between you and Amazon EU S.a.r.l. (with its affiliates, “Amazon” or “we”).

Please read this Amazon.co.uk Kindle License Agreement and Terms of Use, the Amazon.co.uk

privacy notice located at www.amazon.co.uk/privacy, and the other applicable rules, policies, and

terms posted on the Amazon.co.uk website or the Kindle Store (collectively, this “Agreement”)

before using the Kindle or any Reading Application or Digital Content. By using the Kindle, any

Reading Application, or any Digital Content, you agree to be bound by the terms of this Agreement.

If you do not accept the terms of this Agreement, then you may not use the Kindle, any Reading

Application, any Digital Content, or the Service; and you may return the Kindle for a refund in

accordance with the applicable return policy.

**Amazon.com customers should refer to the Amazon.com Kindle License Agreement and Terms of

Use, reprinted above at AMAZON.COM KINDLE LICENSE AGREEMENT AND TERMS OF US.

For the purposes of this Agreement:

“Content Provider” means the party offering Digital Content in the Kindle Store, which may be us

or a third party.

KINDLE USER’S GUIDE

Appendix B • 18

“Digital Content” means digitized electronic content such as books, newspapers, magazines,

journals, blogs, RSS feeds, games, and other static and interactive electronic content.

“Kindle” means our portable electronic reading device.

“Kindle Store” means our storefront through which you can shop for Digital Content or other items

offered by us or third parties and manage your Digital Content and account settings.

“Other Device” means a computer or device other than a Kindle on which you are authorized to

operate a Reading Application.

“Periodicals” means Digital Content made available to you on a subscription basis, such as

electronic newspapers, magazines, journals, blogs, and other subscription-based content.

“Reading Application” means software (including any updates/upgrades to that software) we make

available that permits users to shop for, download, browse, and/or use Digital Content on an Other

Device.

“Service” means the wireless connectivity that we provide Kindle users, the provision of Digital

Content, Software, and support and other services that we provide Kindle and Reading Application

users, and the terms and conditions under which we provide each of the foregoing.

“Software” means the Reading Applications and all software on the Kindle (including any

updates/upgrades to that software), and any related documentation that we make available to

you.

Digital Content

Use of Digital Content. Upon your download of Digital Content and payment of any applicable fees

(including applicable taxes), the Content Provider grants you a non-exclusive right to view, use,

and display such Digital Content an unlimited number of times, solely on the Kindle or a Reading

Application or as otherwise permitted as part of the Service, solely on the number of Kindles or

Other Devices specified in the Kindle Store, and solely for your personal, non-commercial use.

Unless otherwise specified, Digital Content is licensed, not sold, to you by the Content Provider.

KINDLE USER’S GUIDE

Appendix B • 19

The Content Provider may post additional terms for Digital Content in the Kindle Store. Those

terms will also apply, but this Agreement will govern in the event of a conflict. Some Digital

Content, such as Periodicals, may not be available to you through Reading Applications.

Limitations. Unless specifically indicated otherwise, you may not sell, rent, lease, distribute,

broadcast, sublicense, or otherwise assign any rights to the Digital Content or any portion of it to

any third party, and you may not remove or modify any proprietary notices or labels on the Digital

Content. In addition, you may not bypass, modify, defeat, or circumvent security features that

protect the Digital Content.

Periodicals. You may cancel your subscription as permitted in our cancellation policy in the Kindle

Store. We may terminate a subscription at our discretion, for example, if a Periodical is no longer

available. If we terminate a subscription before the end of its term, we will give you a prorated

refund. We reserve the right to change subscription terms and fees from time to time, effective as

of the beginning of the next subscription term.

Wireless Connectivity

Use of Wireless Connectivity. Your Kindle uses wireless connectivity to allow you to shop for and

download Digital Content from the Kindle Store. In general, we do not charge you for this use of

wireless connectivity. Your Kindle may use wireless connectivity to make other services available

to you for which we may charge you a fee, such as personal file download and subscriptions when

you are located in another country. The fees and terms for such services are located in the Kindle

Store and may change from time to time. If your Kindle functions with third party services, such as

WI-FI access points, a third party may charge you fees for the use of those services.

Your Conduct. You may use the wireless connectivity provided by us only in connection with the

Service. You may not use the wireless connectivity for any other purpose.

Availability. If your Kindle is located in an area in which it cannot maintain wireless connectivity,

you may not be able to use some or all of the Service. We are not responsible for the unavailability

of wireless connectivity for your Kindle or any corresponding loss of Service. Events beyond our

reasonable control (such as changes in service or terms by wireless carriers) may impact the terms

KINDLE USER’S GUIDE

Appendix B • 20

or circumstances under which we provide you wireless connectivity and may result in a change to

these terms or a temporary or permanent modification or loss of wireless connectivity for your

Kindle.

Device and Software

Use of the Software. You may use the Software only on a Kindle or through a Reading Application

on an Other Device. You may not separate any individual component of the Software for use on

another device or computer, may not transfer it for use on another device or computer or use it, or

any portion of it, over a network, and may not sell, rent, lease, lend, distribute, or sublicense or

otherwise assign any rights to the Software in whole or in part. Additional terms apply to some of

the third party software or materials on the Kindle, and will govern in the event of a conflict with

this Agreement. For more information, see the Legal section in the Kindle Settings menu.

Automatic Updates. In order to keep your Software up-to-date, Amazon may automatically provide

your Kindle or Other Device with updates/upgrades to the Software.

No Reverse Engineering, Decompilation, Disassembly, or Circumvention. You may not (i) modify,

reverse engineer, or disassemble the Kindle or the Software whether in whole or in part, (ii)

decompile the Software in whole or in part (except to the extent such right cannot be excluded or

limited by law and then only when the express permission of Amazon has been sought and refused),

or (iii) create any derivative works from or of the Software, or bypass, modify, defeat, or tamper

with or circumvent any of the functions or protections of the Kindle or Software or any mechanisms

operatively linked to the Software, for example, by augmenting or substituting any digital rights

management functionality of the Kindle or Software.

General

Compliance with Law and Reservation of Rights. You will use the Kindle, the Software, the

Service, and the Digital Content in compliance with all applicable laws. Neither the sale or transfer

of the Kindle to you, nor the license of the Software or Digital Content to you, transfers to you title

to or ownership of any intellectual property rights of Amazon or its suppliers or the other Content

KINDLE USER’S GUIDE

Appendix B • 21

Providers. All licenses are non-exclusive and all rights not expressly granted in this Agreement are

reserved to Amazon or the other Content Providers.

Export Regulations. You will comply with all applicable export and re-export restrictions and

regulations, and you will not transfer, or encourage, assist, or authorize the transfer of, the Kindle,

Digital Content, or Software to a prohibited country or otherwise in violation of any such

restrictions or regulations.

Information Received. The Software will provide Amazon with data about your Kindle and its

interaction with the Service (such as available memory, up-time, log files, and signal strength). The

Software will also provide Amazon with information related to the Digital Content on your Kindle

and Other Devices and your use of it (such as last page read and content archiving). Annotations,

bookmarks, notes, highlights, or similar markings you make using your Kindle or Reading

Application and other information you provide may be stored on servers that are located outside

the country in which you live. Any information we receive is subject to the Amazon.co.uk Privacy

Notice. Personal information transferred to countries outside of the European Economic Area, if

any, will be transferred in accordance with the Amazon.co.uk privacy notice located at

www.amazon.co.uk/privacy and as permitted by applicable data protection laws.

Information Provided To Others. You are responsible for any information you provide to others

using a Kindle or a Reading Application.

Patents. The Kindle, Software, and Service and/or methods used in association with any of the

foregoing, may be covered by one or more patents or pending patent applications.

Changes to Service. We may modify, suspend, or discontinue the Service, in whole or in part, at

any time.

Termination. Your rights under this Agreement will automatically terminate if you fail to comply

with any term of this Agreement. In case of such termination, you must cease all use of the

Software, and Amazon may immediately revoke your access to the Service or to Digital Content

without refund of any fees. Amazon’s failure to insist upon or enforce your strict compliance with

this Agreement will not constitute a waiver of any of its rights.

KINDLE USER’S GUIDE

Appendix B • 22

Exclusions of Liability. AMAZON WILL NOT BE LIABLE FOR: (A) LOSSES THAT WERE NOT

REASONABLY FORESEEABLE TO YOU AND AMAZON AT THE TIME WHEN YOU PURCHASED THE KINDLE,

DIGITAL CONTENT OR SOFTWARE (AS APPLICABLE); (B) LOSSES THAT DID NOT ARISE FROM ANY

BREACH OR DEFAULT ON AMAZON’S PART; AND (C) ANY BUSINESS LOSSES, OR OTHER LOSSES THAT

ARISE FROM ANY NON-CONSUMER USE OF THE SERVICE, KINDLE, KINDLE STORE, DIGITAL CONTENT

OR SOFTWARE, OR YOUR USE OF THE KINDLE, KINDLE STORE, DIGITAL CONTENT OR SOFTWARE IN A

WAY THAT IS PROHIBITED BY THIS AGREEMENT. IN RESPECT OF LOSSES THAT ARE NOT EXCLUDED BY

THE ABOVE CLAUSE, AMAZON’S LIABILITY TO YOU FOR COMPENSATION (IN ADDITION TO YOUR

RIGHTS TO OBTAIN A REPAIR, REPLACEMENT OR REFUND UNDER THE AMAZON WARRANTY OR VIA

YOUR STATUTORY RIGHTS) WILL BE LIMITED TO THREE HUNDRED POUNDS (GBP). NOTHING IN THIS

PARAGRAPH AFFECTS YOUR STATUTORY RIGHTS AS A CONSUMER OR ANY LIABILITY FOR DEATH,

PERSONAL INJURY, OR FRAUD.

Governing Law. The laws of the Grand Duchy of Luxembourg, without regard to principles of

conflict of laws, will govern this Agreement and any dispute of any sort that might arise between

you and Amazon.

Disputes. Any dispute arising out of or relating in any way to this Agreement will be adjudicated in

the courts of the judicial district of Luxembourg City, and you consent to non-exclusive jurisdiction

and venue in such courts.

U.S. Government Rights. The Software, Service, and Digital Content are provided to the U.S.

Government as “commercial items,” “commercial computer software,” “commercial computer

software documentation,” and “technical data,” as defined in the U.S. Federal Acquisition

Regulation and the U.S. Defense Federal Acquisition Regulation Supplement, with the same rights

and restrictions customarily provided to end users.

Complete Agreement and Severability. This is the entire agreement between us and you regarding

the Kindle, Digital Content, Software, and Service and supersedes all prior understandings

regarding such subject matter. If any term or condition of this Agreement is deemed invalid, void,

or for any reason unenforceable, that part will be deemed severable and will not affect the validity

and enforceability of any remaining term or condition.

KINDLE USER’S GUIDE

Appendix B • 23

Amendment. We may amend any of the terms of this Agreement in our sole discretion by posting

the revised terms on the Kindle Store or the Amazon.co.uk website.

Contact Information. For communications concerning this Agreement, please contact Amazon at

Amazon EU Sarl, 5 Rue Plaetis, L-2338, Luxembourg (Lux. reg. no. B 101818, Share capital €37500,

Trading authorization no. 104408), or by email: [e-mail].

For help with your Kindle, a Reading Application, the Service or resolving other issues, please

contact Customer Service by e-mail: [e-mail] or by phone at 0800 496

1081.

(end of Agreement)

KINDLE USER’S GUIDE

Appendix B • 24

ONE-YEAR LIMITED WARRANTY

This Warranty for the Kindle Device (the “Device”) is provided by Amazon Fulfillment Services,

Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States. However, if this Device was

purchased in the United Kingdom, then this Warranty is provided by Amazon EU S.à r.l., 5, rue

Plaetis, L-2338 Luxembourg (Lux reg. no. B 101818, Share capital €37500, Trading authorization no.

104408). The provider of this warranty is sometimes referred to herein as “we.”

We warrant the Device against defects in materials and workmanship under ordinary consumer use

for one year from the date of original retail purchase. During this warranty period, if a defect

arises in the Device, and you follow the instructions for returning the Device, we will, at our option

and to the extent permitted by law, either (i) repair the Device using either new or refurbished

parts, (ii) replace the Device with a new or refurbished Device, or (iii) refund to you all or part of

the purchase price of the Device. This limited warranty applies to any repair, replacement part or

replacement Device for the remainder of the original warranty period or for ninety days, whichever

period is longer. All replaced parts and Devices for which a refund is given shall become our

property. This limited warranty applies only to hardware components of the Device that are not

subject to accident, misuse, neglect, fire or other external causes, alterations, repair, or

commercial use.

Instructions. For specific instructions about how to obtain warranty service for your Device, please

contact Customer Service using the contact information provided in this guide. In general, you will

need to deliver your Device in either its original packaging or in equally protective packaging to the

address specified by Customer Service. Before you deliver your Device for warranty service, it is

your responsibility to back up any data, software, or other materials you may have stored or

preserved on your Device. It is possible that such data, software or other materials will be lost or

reformatted during service, and we will not be responsible for any such damage or loss.

Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE

ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY

DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES

OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT

KINDLE USER’S GUIDE

Appendix B • 25

DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE

EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE

DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE

FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF

WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING

LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY

LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS “LIMITATIONS” SECTION DOES NOT APPLY

TO CUSTOMERS IN THE UNITED KINGDOM AND THE EUROPEAN UNION.

This limited warranty gives you specific legal rights. You may have additional rights which vary

from jurisdiction to jurisdiction, and this limited warranty does not affect those rights.

Additional Information

You can see a version of the Kindle License Agreement and Terms of Use, One-Year Limited

Warranty and other Kindle information in other languages at

http://www.amazon.com/kindletermsandconditions.

If you purchased this Device in the United Kingdom, you can see other Kindle information at

http://www.amazon.co.uk/kindletermsandconditions.

KINDLE USER’S GUIDE

Appendix B • 26

Patent Notices

The Kindle device and/or methods used in association with the Kindle device may be covered by

one or more patents or pending patent applications.

MPEG Layer-3 audio decoding technology licensed from Fraunhofer IIS and Thomson.

KINDLE USER’S GUIDE

Appendix B • 27

Copyright and Trademark Notices

Amazon Kindle device software, the Amazon Kindle Quick Start Guide, and the Amazon Kindle

User’s Guide © 2004 - 2010 Amazon.com, Inc. or its affiliates. All rights reserved.

1-CLICK, AMAZON, the AMAZON.COM LOGO, the AMAZONKINDLE LOGO, AMAZON KINDLE, AUDIBLE,

KINDLE, MOBIPOCKET, WHISPERNET AND WHISPERSYNC are trademarks of Amazon.com, Inc. or its

affiliates.

Java and all Java based trademarks and logos are trademarks or registered trademarks of Sun

Microsystems, Inc. in the U.S. and other countries.

Vocalizer™ for Automotive © 2008 Nuance Communications, Inc. Vocalizer™ and Nuance® are

trademarks or registered trademarks of Nuance Communications, Inc. and/or its licensors and are

used under license.

Native PDF support via Adobe® Reader® technology.

Contains iType™ from Monotype Imaging Inc. “Monotype” is a trademark of Monotype Imaging Inc.

registered in the U.S. Patent & Trademark Office and may be registered in certain jurisdictions.

Monotype® The Monotype Corporation.

All other brands, product names, company names, trademarks, and service marks are the

properties of their respective owners.

KINDLE USER’S GUIDE

Appendix B • 28