Keyspan USB SERVER User Manual
Table of Contents
5
USB Server Network Discussion
• Setting Up On Different Types of Networks
• LAN - No Connection To Internet/WAN
• LAN - With Connection To Internet/WAN
• LAN - With DSL Router/Gateway
•
Wireless Network (Airport/802.11)
6
Troubleshooting
•
Before You Begin
•
Status Lights
• UDP Ports
• Network Issues
•
USB Devices
•
Resetting The USB Server Hardware
•
When You Need More Help
7
Appendices
•
Frequently Asked Questions (FAQs)
• USB Device Compatibility
•
Overview
•
Tested USB Devices
• Status Light Behavior
• Windows XP Firewall Configuration
• Notices
•
Keyspan License and Warranty Information
• Support Information
1 Introduction
• Compatible USB Devices
• Connectivity to USB Devices
• Connectivity to Network
•
Requirements
•
What's Inside The Package
2 Installation Instructions
•
Installing the USB Server Hardware
• Installing the USB Server Software
• Uninstall Instructions
3 Using Your USB Devices On The
Network
•
Overview
• Using Your First USB Device
•
Device Connection Modes Overview
• Performance Comparison:
USB Server vs Built-In USB Ports
4 Changing USB Server's Settings
•
Overview
• Editing A Specific USB Server
• USB Server Settings Descriptions
• Applying/Canceling New Server Settings
• Restoring Default Settings
• Config Menu
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.0
Rev 2004apr06 Page 1
1 Introduction
The USB Server makes it possible for USB printers and scanners to be used and shared by client
PCs on a Local Area Network (LAN)! It is ideal for home office, small office or classroom use.
The USB Server supports both Ethernet and Wi-Fi networks -- making it easy to print to a USB
printer from a Wi-Fi based laptop!
Compatible USB Devices
This release of USB Server software supports USB printers, USB multi-function printers, USB
scanners and USB HID devices. While other USB devices may work, they are not officially
supported by this release. USB audio and video products are not compatible with this release.
USB hubs are not supported. See the Keyspan web site for further compatibility details.
Connectivity to USB Devices
The
Keyspan USB Server
provides the following connections to your USB Devices:
• 4 USB Full-Speed ports (12 Mbps)
•
Full 500mA power provided to each port
Connectivity to Network
The
Keyspan USB Server
provides the following connections to your Network:
•
RJ45 Ethernet connector
• 10/100 autosensing
•
IP addressing: Static/DHCP/Rendezvous/Zeroconfig
Requirements
•
Macintosh: Mac OS X 10.2.8 (or later)
• Windows: Windows 2000/XP or greater
What's Inside The Package
The
Keyspan USB Server
package includes:
• Keyspan USB Server (US-4A)
• Power Supply
•
Quick Start Sheet
•
Mac and Windows compatible CD with software and user manual
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Rev 2004apr06 Page 2
2 Installation Instructions
Installing the USB Server Hardware
Note:
Do not connect your USB devices (ie printers, scanners,
etc.) to the Keyspan USB Server until you have finished
installing the USB Server software and hardware!!!
The next
section,
Using Your USB Devices Over Your Network
, will walk you
through the process of connecting and using your USB devices with the
Keyspan USB Server.
Step 1
-
Connect Keyspan USB Server To Your Network
First connect an Ethernet cable to the USB Server's Ethernet port (see next image):
Once the Ethernet cable is connected, connect the other end of the cable to your network. This can
be a free Ethernet port on your DSL router, Ethernet hub, or 802.11 (aka Airport) router/base
station.
If you do not have a network, you can connect the USB Server directly to the Ethernet port on
your computer.
Tech Note:
If you have more questions about connecting the USB Server to your
network, please read the
USB Server Networking Discussion
section in this
manual.
Step 2
-
Connect the USB Server's Power Supply / Read the LEDs
Connect the included power supply to the USB Server's power connector
(see next image):
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Once the USB Server has power, you will notice the USB Server's status lights turn on and off.
After a few seconds, the lights will stop blinking. If the USB Server is responding properly, the
four green USB lights will turn on and stay solid. You should also notice that the first green
SYSTEM light will blink on and off every few seconds. Ignore any other status lights for now.
Tech Note:
The LEDs on the USB Server can also indicate other status such as IP
configuration type, server status, etc. For a detailed description of what the LED lights
indicate, please read the
Status Light Behavior
appendix in this manual.
TROUBLESHOOTING
: If you do not see the USB lights turn on and/or do not have a
blinking green SYSTEM light, please proceed to the
Troubleshooting
:Status Lights
in this
manual.
Keyspan USB Server hardware installation is now complete. Please proceed to the USB Server
software installation instructions.
Installing the USB Server Software
Tech Note:
The following instructions outline the installation of the USB Server
software for both Mac and Windows operating systems. Where instructions are
different for one operating system, the difference will be noted. Although screen shots
of the Keyspan USB Server software may not match to your operating system, please
note that button, menu, and tab names are identical on both platforms.
Step 3
-
Insert the Keyspan USB Server CD-ROM
Turn your computer ON. When your computer starts up, p
lace the
Keyspan USB Server
CD
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into the CD-ROM drive.
MACINTOSH
:
When the CD icon appears on your desktop, double click on its icon to display its contents.
Locate the Keyspan USB Server Installer icon and double click to start the installation
process. Follow the instructions on screen.
WINDOWS
:
Windows will automatically open the Keyspan CD Browser window. Using the on-screen
menus, locate the Keyspan USB Server Installer selection and click it to start the
installation process. Follow the instructions on screen.
WINDOWS Tech Note:
During and/or after the software installation, the Windows
New Hardware Wizard
may ask you to install software several times. Select
'Install the software automatically'. You may also get an additional prompt regarding
logo testing, click 'Continue Anyway' to proceed. Please note that you may need to
repeat this process up to 3 times.
Step 4
- Running the Keyspan USB Server application
Once the Keyspan installer completes, it will automatically launch the Keyspan USB Server
application. You will use this utility to configure the USB Server.
You will now see your USB Server listed in the
USB Devices
tab (see next image):
Tech Note Server Names and Serial Numbers:
Out of the box, your USB
Server will show up as 'Unnamed'. You can change your USB Server's name in
Admin
tab. You will also notice a serial number listed next to your USB Server name. This
serial number corresponds to the last five digits of your USB Server's MAC address
(printed on the bottom of your USB Server hardware).
Tech Note About Firmware Updates:
When you first launch the Keyspan USB
Server software, you may get a message stating that new there is new firmware
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Rev 2004apr06 Page 5
available for your USB Server hardware. We recommend that you update your firmware
now. To do this, please follow the instructions on-screen instructions to update your
firmware. Once the update is complete, proceed to Step 3.
Tech Note:
If you have multiple unconfigured USB Servers on your local network,
you can determine which server you are configuring by looking at the serial number
presented by the Keyspan USB Server application. This number correlates to the MAC
address that is printed on the bottom of your USB Server hardware.
TROUBLESHOOTING
: If you do not see any USB Servers in this window, please proceed to
the
Troubleshooting
:Network Issues
section in this guide.
Step 5
-
Software Installation Complete!
Keyspan USB Server software is now complete.
You may now proceed to the
Using Your USB Devices On The network
section in this
guide.
Uni
nstall Instructions
If you need to uninstall Keyspan USB Server software, please follow these instructions:
MACINTOSH
:
Run the "UninstallUS4A.pkg" uninstaller program. This program is located on the CD that
came with your USB Server. You can also download the uninstaller from Keyspan's web
site.
WINDOWS
:
Uninstall the Keyspan USB Server software using the the
Add/Remove Programs
control panel. (located in START menu
->
SETTINGS
->
CONTROL PANEL ). Once
the
Add/Remove Programs
control panel is open, locate and select the Keyspan USB
Server software and then click the
Change/Remove
button. Follow the instruction on-
screen to complete the uninstall.
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3 Using Your USB Devices On The Network
Overview
In this section, you will learn how to use your USB devices via the Keyspan USB Server. You
will learn to:
connect your USB device (
hardware
) to the Keyspan USB Server's USB port
virtually connect to your USB device using the Keyspan USB Server
software
use your USB device via the Keyspan USB Server
Tech Note:
These instructions are intended to you connect your USB device (ie
printer, scanner, etc.) to the USB Server for the
very first time
. It is
highly
recommended
that you only connect one USB device at this time. To connect
additional devices, repeat these instructions for each device.
Using Your First USB Device
Step 1
-
Connecting Your USB Device To The USB Server
Before using the Keyspan USB Server, connect your USB device (ie printer, scanner, etc.) to any
USB port on the Keyspan USB Server.
Once your USB device is connected to the USB Server, open the
Keyspan USB Server
application.
MACINTOSH
:
The
Keyspan USB Server
application is located in your
Applications
folder.
WINDOWS
:
The
Keyspan USB Server
application is located in your
START
menu
->
PROGRAMS ->
KEYSPAN USB SERVER
.
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Rev 2004apr06 Page 7
Once it is open, click on the
USB Devices
tab. You will notice your USB device located under
the
Other Devices
heading (see next image):
Tech Note
: The USB device's name that is shown is the name that is programmed
into your USB device by its manufacturer. This name may different from the actual
name and model number of your device. For example, if you have a HP Deskjet 882
printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have
any names programmed into them. For 'unnamed' USB devices, the USB device's
programmed Vendor ID (VID) and Product ID (PID) will be shown.
TROUBLESHOOTING
: If you do not see your USB device in the Keyspan USB Server
application, please proceed to the
Troubleshooting
:USB Devices
section in this manual.
Step 2
- (Virtually) Connecting Your USB Device
In the Keyspan USB Server application,
the
Other Devices
area shows USB devices that are
connected to the USB Server but require further action in order for you to use them. To use your
USB device, you must first "connect" to it. To do this, click on your USB device under
Other
Devices
and then click the
CONNECT
button as shown below:
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Rev 2004apr06 Page 8
After you 'connect', your USB device will move under the
My Devices
heading. At this point,
you can now use this USB device (or any other USB device located under the My Devices
heading) as if it is connected to directly to your computer.
MULTIPLE USERS NOTE
: When you are connected to 'My
Device', other users will notice that the USB device has remained under
Other Devices
and will now have a status of '
In Use
' as well as show
the name of the computer that is using that USB device. Other users will
not be able to use any USB device that you have 'In Use' until you
disconnect from it. When you are finished using your USB device,
select your USB device under
My Devices
and click the
DISCONNECT
button. For you, the USB device will return to
Other
Devices
. Other users will notice that the device has become available
again.
Tech Note
: By default, the USB Server is configured to use the
Multi-User
sharing
mode. In this mode, all USB devices will be shared in a
one-at-a-time
mode. Before
you can use a USB device, you will have to connect to it to gain exclusive access.
Once you are finished using the USB device, you will have to disconnect from that
device before others can use it.
You can configure the USB Server to use other sharing modes, such as
Single-User
mode. For more details, please read the
Sharing Modes Overview
sub-section at
the end of this section.
TROUBLESHOOTING
: If a device in use by another user, you will notice that device under
Other
Devices
showing up as In Use. It will also show that user's computer name. If you wish
to use a USB device that is
In Use
, you'll have to wait until that user finishes using using it.
Now that your USB device is located under
My Devices
, you can start using your USB device
as if it was directly connected to your computer.
Step 3
- (Virtually) Disconnecting Your USB Device(s)
When you are done using your USB device, you must virtually disconnect it from your computer
before it is available to everyone else on the network. To do this, open the Keyspan USB Server
application, select your USB device from the
My Devices
area and then click the
DISCONNECT
button (see next image):
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You'll notice that the USB device will move down into the
Other Devices
section. For other
users, they will notice the USB device's status changes to
Available
.
Tech Note
: Some USB devices may require additional action
PRIOR
to
'disconnecting' your USB device. For example, some USB devices will require you to
drag the device's icon to the trash, stop the USB device's software, etc. If your USB
devices requires such actions when the device is directly connected to the computer,
please do these actions prior to clicking the
DISCONNECT
button in the Keyspan
USB Server software.
Step 4
-
Finishing Up and Additional Notes
You have now learned to use your USB device via the Keyspan USB Server.
If you need to connect additional USB devices, note that y
ou can connect up to four supported
USB devices to one Keyspan USB Server. If you need to connect more than four USB devices
you will need to another USB Server. USB hubs are not supported on the USB Server.
Tech Note: Using Multiple USB Servers and
USB Devices
:
You can
view
up to 8 USB Servers
in the Keyspan USB Server software.
If you are using all of the USB ports on your 8 servers,
you will be able view a total of 32
USB devices in the Keyspan USB Server software
however you will only be
able
to have 12 USB devices 'connected'
to your computer.
If you need to use a 13th USB device, 'disconnect' one of your 12 USB device via the
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Keyspan USB Server software to free a location for the next USB device.
If you need to have more than 8 USB Server, configure your next 8 servers
to use a
different UDP port. Once you have done this, use the USB Software's
Local UDP
Port
menu item to switch between your first 8 servers and your next 8 servers.
Tech Note: Using One USB Server With Multiple Users
:
Only 10 users can connect to a single or set of USB servers using the same UDP port.
You can support more users by setting up additional usb servers with a different UDP
port numbers.
Performance Comparison: USB Server vs Built-In USB Ports
Generally, performance of a USB device is best when connected to a built-in USB port.
However, this is not always the case. In our compatibility testing we observed instances in which
USB devices operated more quickly on the USB Server than they do when connected to a USB
port. We also observed instances in which devices connected to a USB Server operated more
slowly than they do when connected to a USB port. There is no rule of thumb that we can offer
for comparing the performance of a USB device connected to a USB Server vs the same device
connected to a built-in USB port. Optimizing USB device performance is a primary objective for
USB Server software updates that Keyspan will release in 2004.
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4 Changing USB Server's Settings
Overview
The Keyspan USB Server comes pre-configured for use with most networks. However, you may
want to change some of the Keyspan USB Server's settings to meet specific needs posed by your
network and/or USB device sharing needs. This section describes how to change the UBS
Server's settings and what the settings affect.
Editing A Specific USB Server
To change the USB Server's settings, launch the
Keyspan USB Server
application.
MACINTOSH
:
The
Keyspan USB Server
application is located in your
Applications
folder.
WINDOWS
:
The
Keyspan USB Server
application is located in your
START
menu
->
PROGRAMS ->
KEYSPAN USB SERVER
.
Once the Keyspan USB Server application is open. Click on the
Admin
tab
(see next image):
The
Admin
tab will show any USB Server it finds. To edit a specific server's setting, select it
from the list and click the
Edit
Config
button
(see next image):
MACINTOSH
:
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Rev 2004apr06 Page 12
This button is shown as Edit
in the Mac software.
The server's settings will now be available for you to change them (see next image):
NOTE
: After clicking the
Edit Config
button, you may receive pop-up window
informing you about new firmware. You can either update it prior to making your
changes or update later manually. Please note that updating the USB Server's
firmware will restart the server and disconnect any users connected to it. For more
details about firmware and updating it, please read the
Updating Your Firmware
sub-section later in this section.
MULTIPLE USERS NOTE
: While multiple users can view the
Admin tab at any given time, only one user is allowed to change the
server settings once the
Edit Config
button is clicked. If you are
editing the server, other users will receive a message stating that you are
editing the server. Once you have finished making changes, other users
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will be able to make changes on a
one-user-at-a-time
basis.
USB Server Settings
The following is a description of all of the different settings you can change on the USB Server.
IMPORTANT NOTE
: Any server settings changes you make will require that you
click the
Apply Changes
button. You can also cancel your changes prior to
applying your changes or you can also restore the USB Server to factory settings.
Please see the
Applying/Canceling Server Settings
and
Restoring Factory
Settings
sub-sections later in this section.
Server Name/Server Config Password
Edit the
Server Name
field to change the name of the selected
USB Server. This name will appear to anyone using the Keyspan
USB Server application.
Adding a password in the
Server Config Password
field will
force users to enter a password before they can edit any server
settings. Once you have set a password, users will still be able to
see the USB Server in the USB Devices and Admin tabs however
they will not be able to edit any server settings.
Device Connect Mode
The Direct Connect Mode pop-up menu allows you to change how
USB devices get
connected
to your client PCs.
Multi-User
(default setting): Use this mode if you have more
than one client computer connected to the Keyspan USB Server.
Prior to using your USB device (ie printer, scanner, etc.), you
will have to click the USB Devices tab's CONNECT button.
USB devices will shared on a
one-user-at-a-time basis.
Use this
mode if you have more than one client PC and if all attached USB
devices will be used as subscription devices.
Single-User: Use this mode if there is only one client computer
(or if only one client computer will be powered on at a time and
connected) to the Keyspan USB Server. In this mode it is not
necessary to manually connect and disconnect USB devices. All
devices on the USB Server will be automatically connected to the
client computer.
WARNING: Using this mode with multiple
computers will cause unexpected results as all of the computers
will attempt to get exclusive access to your USB Server.
MACINTOSH NOTE
:
This menu is called MODE in the Mac version.
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Rev 2004apr06 Page 14
Network Settings: Configure
The
Configure
pop-up allows you to change how the USB
Server obtains it's network settings (ie IP address, Subnet Mask,
etc).
Using Default (default setting)
: In this mode, the USB Server
will try to get an IP address via DHCP first. If it fails to obtain an
IP address within 10 seconds, it will assign itself an IP address
via Zeroconfig. This is the recommended setting for most users.
Using DHCP
: In this mode, the USB Server will automatically
obtain an address via DHCP server. Use this setting if you
only
want to use an IP address obtain via a DHCP server (ie a DSL
router, etc.).
Using Zeroconfig
: In this mode, the USB Server will assign
itself an IP address via the Zeroconfig protocol. Use this setting if
you are in a network where you
only
want to use Zeroconfig IP
addresses. For more information about Zeroconfig
Tech Note:Zeroconfig
: Zeroconfig (aka Zeroconf) is networking protocol
that allows computers to automatically find each other without the need for you
to enter IP addresses, configure DNS servers, or setup DHCP. You can get
more information about ZeroConf at http://www.zeroconf.org/ and
http://developer.apple.com/macosx/rendezvous/
Manually
: In this mode, you will manually enter your IP
Address, Subnet Mask, and Gateway Address. Use this mode if
Network Settings: IP Address/Subnet Mask/
Gateway
The USB Server will show it's current network configuration in
the
IP Address, Subnet Mask
, and
Gateway
fields. You
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Rev 2004apr06 Page 15
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