Keyspan US-4A User Manual

Table of Contents
5 Local Settings
• Overview
• The Local Settings Tab
6 Menus Commands
• Overview
• Advanced menu
• Setting Up On Different Types of Networks
• LAN - No Connection To Internet/WAN
• LAN - With Connection To Internet/WAN
• LAN - With DSL Router/Gateway
• Wireless Network (Airport/802.11)
8 Troubleshooting
• Before You Begin
• Status Lights
• UDP Ports
• Network Issues
• USB Devices
• Resetting The USB Server Hardware
• When You Need More Help
9 Appendices
• Frequently Asked Questions (FAQs)
• USB Device Compatibility
• Overview
• Tested USB Devices
• Status Light Behavior
• Windows XP Firewall Configuration
• Notices
• Keyspan License and Warranty Information
• Support Information
1 Introduction
• Compatible USB Devices
• Connectivity to USB Devices
• Connectivity to Network
• Requirements
• What's Inside The Package
2 Installation Instructions
• Installing the USB Server Hardware
• Installing the Keyspan Server Utility software
• Uninstall Instructions
3 Using Your USB device On The Network
• Overview
• Using Your First USB Device
• Other Methods To Connect Your USB Devices
• Using Auto-Connect Feature For Windows
• Using The USB Server System Tray Feature
• Using Auto-Connect Feature For Mac
• Using Device Force Disconnect
• Using The Single-User Connect Mode
• USB Device Status Details
4 Changing USB Server's Settings
• Overview
• Editing A Specific USB Server
• USB Server Settings Descriptions
• Applying/Canceling New Server Settings
• Restoring Default Settings
• Advanced menu
• Updating Your USB Server's Firmware
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 1
1 Introduction
The USB Server makes it possible for USB devices such as scanners, printers, hard drives, etc. to be used and shared by client PCs on a Local Area Network (LAN)! It is ideal for home office, small office or classroom use. The USB Server supports both Ethernet and Wi-Fi networks -­making it easy to print to a USB printer from a Wi-Fi based laptop!
Compatible USB Devices
This release of USB Server software supports USB printers, USB multi-function printers, USB scanners, USB hard drives, USB HID devices (ie keyboards and mice), and other USB devices. USB audio and video products are not compatible with this release. See the Keyspan web site for further compatibility details.
Connectivity to USB Devices
The Keyspan USB Server provides the following connections to your USB Devices:
• 4 USB 2.0 Full-Speed ports (12 Mbps)
• Full 500mA power provided to each port
Connectivity to Network
The Keyspan USB Server provides the following connections to your Network:
• RJ45 Ethernet connector
• 10/100 autosensing
• IP addressing: Static/DHCP/Zeroconfig
Requirements
• Macintosh: Mac OS X 10.3 (or later)
• Windows: Windows 2000/XP or greater
What's Inside The Package
The Keyspan USB Server package includes:
• Keyspan USB Server (US-4A)
• Power Supply
• Quick Start Sheet(s)
• Mac and Windows compatible CD with software and user manual
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 2
2 Installation Instructions
Installing the USB Server Hardware
Note: Do not connect your USB device(s) to the Keyspan USB Server until you have finished installing the USB Server software and hardware!!! The next section, Using Your USB Devices Over Your Network, will walk you through the process of
connecting and using your USB devices with the Keyspan USB Server.
Step 1 - Connect The Keyspan USB Server To Your Network
First connect an Ethernet cable to the USB Server's Ethernet port (see next image):
Once the Ethernet cable is connected, connect the other end of the cable to your network. This can be a free Ethernet port on your DSL router, Ethernet hub, or 802.11 (aka Airport) router/base station.
If you do not have a network, you can connect the USB Server directly to the Ethernet port on your computer.
Tech Note: If you have more questions about connecting the USB Server to your network, please read the USB Server Networking Discussion section in this
manual.
Step 2 - Connect the USB Server's Power Supply / Read the LEDs
Connect the included power supply to the USB Server's power connector (see next image):
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 3
Once the USB Server has power, you will notice the USB Server's status lights turn on and off. After a few seconds, the lights will stop blinking. If the USB Server is responding properly, the four green USB lights will turn on and stay solid. You should also notice that the first green SYSTEM light will blink on and off every few seconds. Ignore any other status lights for now.
Tech Note: The LEDs on the USB Server can also indicate other status such as IP configuration type, server status, etc. For a detailed description of what the LED lights indicate, please read the Status Light Behavior appendix in this manual.
TROUBLESHOOTING: You may see red lights on the server at this point in the installation. This is normal until you install the Keyspan Server Utility software on at least one computer.
TROUBLESHOOTING: If you do not see the USB lights turn on and/or do not have a blinking green SYSTEM light, please proceed to the Troubleshooting:Status Lights section in this manual.
Keyspan USB Server hardware installation is now complete. Please proceed to the Keyspan Server Utility software installation instructions.
Installing the Keyspan Server Utility software
Tech Note: The following instructions outline the installation of the Keyspan Server
Utility software for both Mac and Windows operating systems. Where instructions are different for one operating system, the difference will be noted. Although screen shots of the Keyspan Server Utility software may not match to your operating system, please
note that button, menu, and tab names are identical on both platforms.
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This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 4
Step 3 - Insert the Keyspan USB Server CD-ROM
Turn your computer ON. When your computer starts up, place the Keyspan USB Server CD into the CD-ROM drive.
MACINTOSH NOTE: When the CD icon appears on your desktop, double click on its icon to display its contents. Locate the Keyspan USB Server Installer icon and double click to start the installation process. Follow the instructions on screen.
WINDOWS NOTE: Windows will automatically open the Keyspan CD Browser window. Using the on-screen menus, locate the Keyspan USB Server Installer selection and click it to start the installation process. Follow the instructions on screen.
WINDOWS Tech Note: During and/or after the software installation, the Windows New Hardware Wizard may ask you to install software several times. Select
'Install the software automatically' and click next until the New Hardware Wizard tells you that the installation is finished. PLEASE NOTE that you will not be able to use your USB Server until you complete the New Hardware Wizard process.
Step 4 - Running the Keyspan Server Utility application
Once the Keyspan installer completes, it will automatically launch the Keyspan Server Utility application. You will use this utility to configure the USB Server.
Tech Note: Firmware Update: The first time you launch the USB Server program, you may be asked to update your USB Server's firmware. If you get this message, please update your firmware as per the on screen instructions. Please note that you can also find instructions on how to do this in the Updating Your Firmware subsection in
the Changing USB Server's Settings section later in this manual.
In the Keyspan USB Server window, click the Servers tab. You will now see your USB Server listed in this tab (see next image):
Keyspan:USB Server - User Manual
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Rev 2005jun23 Page 5
Tech Note: Server Names and Serial Numbers: Out of the box, your USB Server will show up as 'Unnamed'. You can change your USB Server's name in Servers tab. You will also notice a serial number listed next to your USB Server name. This serial number corresponds to the last five digits of your USB Server's MAC/Network address (printed on the bottom of your USB Server hardware).
Tech Note: About Firmware Updates: When you first launch the Keyspan Server Utility software, you may get a message stating that there is new firmware available for your USB Server hardware. We recommend that you update your firmware now. To do this, please follow the instructions on-screen instructions to update your firmware. Once the update is complete, proceed to Step 5.
Tech Note: About Multiple Servers: If you have multiple unconfigured USB Servers on your local network, you can determine which server you are configuring by looking at the serial number presented by the Keyspan Server Utility application. This number correlates to the MAC/Network address that is printed on the bottom of your USB Server hardware.
TROUBLESHOOTING: If you do not see any USB Servers in this window, please proceed to the
Troubleshooting:Network Issues section in this guide.
Step 5 - Software Installation Complete!
Keyspan Server Utility software is now complete.
You may now proceed to the Using Your USB Devices On The network section in this guide.
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 6
Uninstall Instructions
If you need to uninstall the Keyspan Server Utility software, please follow these instructions:
MACINTOSH NOTE: Run the "UninstallUS4A.pkg" uninstaller program. This program is located on the CD that came with your USB Server. You can also download the uninstaller from Keyspan's web site (http://www.keyspan.com).
WINDOWS NOTE: Uninstall the Keyspan Server Utility software using the Add/Remove Programs control
panel. (located in START menu -> SETTINGS -> CONTROL PANEL ). Once the Add/Remove Programs control panel is open, locate and select the Keyspan USB Server
software and then click the Change/Remove button. Follow the instructions on-screen to complete the uninstall.
You may now proceed to the next section in this guide...
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 7
3 Using Your USB Devices On The Network
Overview
In this section, you will learn how to use your USB devices via the Keyspan USB Server. You will learn to:
• connect your USB device (hardware) to the Keyspan USB Server's USB port
• virtually connect to your USB device using the Keyspan USB Server software
• using the Connect and Disconnect buttons
• using the Auto Connect Feature for Printers on Windows
• using the Auto Connect Feature for Printers on Mac OS X
• use your USB device via the Keyspan USB Server
Tech Note: These instructions are intended to help you connect a USB device (ie printer, scanner, etc.) to the USB Server for the very first time. It is highly recommended that you only connect one USB device at this time. To connect
additional devices, repeat these instructions for each device.
Using Your First USB Device
Step 1 - Connecting Your USB Device To The USB Server
Before using the Keyspan USB Server, connect your USB device to any USB port on the Keyspan USB Server.
Tech Note: USB Lights: US-4A Only: Above each USB port is a green LED light (for a total of 4 lights). These lights indicate whether or not your USB device is supported in the current software/firmware. If your device is supported, you will have a solid green light. If you have a slow blinking light, your USB device is not currently
supported. Please contact Keyspan if you have a slow blinking light.
Once your USB device is connected to the USB Server, open the Keyspan Server Utility application.
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Rev 2005jun23 Page 8
MACINTOSH NOTE: The Keyspan Server Utility application is located in your Applications folder. Double click the Keyspan USB Server icon to open the Keyspan Server Utility
application.
WINDOWS NOTE: The Keyspan Server Utility application is located in your START menu ->
PROGRAMS -> KEYSPAN SERVER -> Server Utility.
Once it is open, click on the USB Devices tab. You will see the names of your USB devices listed in this tab (see next image):
Tech Note: US4A: The USB device's name that is shown is the name that is programmed into your USB device by its manufacturer. This name may different from the actual name and model number of your device. For example, if you have a HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have any names programmed into them. For 'unnamed' USB devices, the USB printer's programmed Vendor ID (VID) and Product ID (PID) will be shown. You can rename your USB devices. For more information, please read the USB
DEVICE CONFIGURATION subsection in the Changing USB Server's Settings section in this manual.
TROUBLESHOOTING: US4A: If you do not see your USB device in the Keyspan USB Server application, please proceed to the Troubleshooting:USB Devices section in this manual.
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 9
Step 2 - (Virtually) Connecting Your USB Device
In the USB Devices tab, the following information is shown:
Action: The Action column contains an icon
Device Name: The name of your USB device. This is the name programmed into the USB
device itself. Note: This name can be changed. Read the USB DEVICE CONFIGURATION subsection in the Changing USB Server's Settings
section in this manual for more details.
Status: This is the current Status of your USB device. This field is
dynamic and will change as you start to use USB devices through the USB Server. For now, we're only concerned with the Available status (which means that the USB device is ready to used via the USB Server) but there are other Status. For details, please see the USB Device Status Details subsection later in this manual.
Location: This column shows the server and server's USB port number
that your USB device is connected to. For example, the location 'MyServer:3' means that your USB device is connected to USB port number 3 on the USB Server called 'MyServer' . Note: You can change the name of your USB Server. Read the
USB Server Settings Descriptions subsection in the Changing USB Server's Settings section in this manual
for more details.
To use a USB device, you will need to first 'connect' your USB device via the Keyspan Server Utility software.
To connect your USB device to your computer via the USB Server, select your USB device and then click the green Connect button under the ACTION column as shown below:
You will notice that your USB device's Status will change from Available to In Use by [ComputerName]. At this point, you can now use this USB device as if it is connected directly to your computer. You can repeat this step for every USB device that you want to use.
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Tech Note: US4A/PS4A: By default, the USB Server is configured to use the
Multi-User Connect Mode
. In this mode, all USB devices will be shared in a
one-
at-a-time
mode. Before you can use a USB device, you will have to connect to it to gain exclusive access. Once you are finished using the USB device, you will have to disconnect from that device before others can use it. In this mode, the USB Server acts like a library where your USB devices are checked out for use and checked back in so that other can use these devices. This process can be automated by using the Auto-Connect Feature. Continue reading this section for details.
In Multi-User' Connect Mode, you can also dedicate USB devices to certain computer, set up passwords for a certain USB device, and setup Auto-Connect for devices (so that you don't need to connect and disconnect your device all the time). You can also configure your USB Server to use the '
Single-User'
Connect Mode where the USB
Server is dedicated to a particular user. In the
Single-User
Connect Mode, you do
not need to connect/disconnect devices since there is only one computer.
You can configure the USB Server to use other sharing modes, such as Single-User mode. For more details, please read the Sharing Modes Overview sub section at
the end of this section.
TROUBLESHOOTING: US4A/PS4A: If a device is in use by another user, that USB device's
Status show as In Use By [ComputerName]. If you wish to use a USB device that is In Use, you'll have to wait until that user finishes using it. If a printer has been setup for Auto-Connect, the printer will automatically become available once the other user finishes printer. If your computer is also setup for Auto-Connect, your print job will automatically start once the other user has finished printing. For more information on Auto-Connect, continue reading this section.
Now that your USB device is connected, you can start using your USB device as if it was directly connected to your computer.
Step 3 - (Virtually) Disconnecting Your USB Device(s)
When you are done using your USB device, you must virtually disconnect it from your computer before it is available to everyone else on the network. To do this, open the Keyspan Server Utility application, select your USB device and then click the red DISCONNECT icon (see next image):
You'll notice that the USB device's Status will change to 'Available'. Other users will also see the
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 11
USB device's status change to Available.
Tech Note: US4A/PS4A: Some USB devices may require additional action PRIOR to 'disconnecting' your USB device. For example, some USB devices (like
printers with a card reader.) will require you to drag the device's icon to the trash, stop the USB printer's card reader software, etc. If your USB device requires such actions when the device is directly connected to the computer, please do these actions prior to
clicking the DISCONNECT button in the Keyspan Server Utility software.
If you forget to disconnect a USB device, please note that USB devices will automatically get disconnected if your computer goes to 'sleep' or 'hibernate', your computer is turned off, or if you disconnect from your network.
In the worst cases where a device has been left in use and you cannot get the other computer to disconnect a device, you can forcibly 'Force Disconnect' a device that has been left in use. While Force Disconnecting a device is not recommended, you can learn more about this feature in the Advanced menu subsection found in the Changing USB Server's Settings section.
Step 4 - Other Methods Of Connecting USB Devices (Optional)
In addition to using the USB Server program to 'manually' connect USB devices to your computer, you can also:
• Automatically connect and disconnect printers for improved printer sharing
(by using the Auto-Connect feature)
• Connect and disconnect USB devices without opening the USB Server program (by using the USB Server system tray icon)
• Not 'share' your USB devices and Automatically connect USB devices to only one computer (by using the Single-User Connect Mode)
For specific instructions on how to setup and use these features, please read the Other Methods To Connect Your USB Devices sub section later in this chapter.
Step 5 - Finishing Up and Additional Notes
You have now learned to how use your USB device via the Keyspan USB Server.
If you need to connect additional USB devices, note that you can connect up to 8 USB devices to one Keyspan USB Server. While the USB Server only has 4 USB ports, we support 8 devices due to how Compound USB devices work. Compound USB devices are devices that have multiple components connected to an embedded USB hub inside 1 USB device. For example, the Lexmark X1150 is a compound device that has 2 components (one for the scanner, one for the printer). The Canon i475D is also a compound device that has 3 components (the printer, the card reader, and a HID device [for buttons on the printer]).
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This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 12
Tech Note: Using Multiple USB Servers and USB Devices: US4A/PS4A:
You can view up to 8 USB Servers in the Keyspan Server Utility software.
If you are using all of the USB ports on your 8 servers,
you will be able view a total of 32
USB devices
in the Keyspan Server Utility software however you will only be
able to have 12 USB devices 'connected' to your computer.
If you need to use a 13th USB device, 'disconnect' one of your 12 USB devices via the Keyspan Server Utility software to free a location for the next USB device.
If you need to have more than 8 USB Servers, configure your next 8 servers to use a different UDP port. Once you have done this, use the USB Software's Local UDP
Port menu item to switch between your first 8 servers and your next 8 servers.
Tech Note: Using One USB Server With Multiple Users:
Only 10 users can connect to a single or set of USB Servers using the same UDP port. You can support more users by setting up additional USB Servers with different UDP port numbers.
Other Methods To Connect Your USB Devices
Using the USB Server program to connect and disconnect your USB devices (as outlined above) is only one method of connecting devices. While the USB Server program gives detailed information about your USB Server and USB devices connected to it, you may not always want to open the USB Server program every time you want to use your USB device. Because of this, we have created other methods to connect your USB devices. With the USB Server 1.3 software, you can:
• Automatically connect and disconnect printers for improved printer sharing (by using the Auto-Connect feature)
• Connect and disconnect USB devices without opening the USB Server program (by using the USB Server system tray feature)
• Reclaim or Force Disconnect a device that has been left in use by another user.
• Not 'share' your USB devices and Automatically connect USB devices to only one computer (by using the Single-User Connect Mode)
The following subsections show you how to use these different features.
Using The Auto-Connect Feature For Windows
This feature will automatically connect and disconnect printers whenever you have a print job queued. This gives you a richer printing experience that is similar to using a print servers. Note: This feature is only enabled in the Multi-User Connect Mode for USB devices that are using the Shared Share Mode.
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MACINTOSH NOTE: Auto-Connect feature for Windows is configured differently on Mac OS X systems. If
you are interested in using the Auto-Connect feature for Mac, please skip ahead to the Using The Auto-Connect Feature For Mac subsection.
Before You Begin
Before you begin, please make sure that you have connected and installed your printer via the Keyspan USB Server's USB Devices tab (see the Using Your First USB Device sub section earlier in the section).
To setup your printer for Auto-Connect, please follow these instructions:
Step 1 - Access The USB Server System Tray Icon And Auto-Connect Settings
Right click the USB Server icon in the System Tray.
When the sub-menu appears, select to Auto-Connect SETTINGS.
This will open the Keyspan Auto-Connect window.
Step 2 - Add Your Printer To Auto-Connect
In the Keyspan Auto-Connect window, click the check box next to your printer's name.
Tech Note: If You See Multiple Selections For The Same Printer: US4A/PS4A:
You may see your printer listed multiple times if you or your printer's software created multiple printers in Windows's Printers and Faxes window. You can either delete
Keyspan:USB Server - User Manual
This User Manual applies to the Keyspan USB Server Software Version 1.3.x. Patent Pending.
Rev 2005jun23 Page 14
the extra printers in the Printers and Faxes window or enable Auto-Connect for all of the 'printers'.
Step 3 - Using Your Printer Via Auto-Connect
Now that you have setup your printer via Auto-Connect, you're ready to print. There is nothing special you need to do. Just print your documents as you would normally. Depending on your printer, you may get a warning stating that your printer is disconnected. IGNORE THESE WARNINGS as the Auto-Connect feature will connect the printer for you. Once the printer gets 'Auto-Connected', your print job will be sent to the printer (this may take a few seconds).
When the printer has finished printing, Auto-Connect will disconnect your printer and make it available to other users.
About Multiple Print Jobs From Multiple Users
If you have 2 users printing to the same printer, Auto-Connect will connect the whichever computer reaches the USB Server first. The second user's print job will stay in the queue until the first user finishes printing. Once the first user's print job is finished, the first user will be disconnected and the second user will connect to the printer and his print job will automatically start.
Using The USB Server System Tray Feature
The USB Server system tray icon allows you to quickly:
• open the Keyspan Server Utility
• configure Auto-Connect settings
• connect and disconnect to USB devices on your USB Server
MACINTOSH NOTE: The USB Server System Tray is currently Windows only but a Mac OS X version of this feature is currently in development. Please contact Keyspan for details.
To do any of the above, first find the Keyspan USB Server System Tray icon. The System Tray is located in the lower right hand corner of your screen (next to the time).
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Rev 2005jun23 Page 15
Once you've found the USB Server icon, right click the icon. This will bring up a sub menu (see next image).
In the sub menu:
• ABOUT KEYSPAN SERVER SOFTWARE will open an about window that displays the
currently installed software versions.
• SERVER UTILITY will open the Keyspan Server Utility application. This is the same as
opening the Keyspan Server Utility application via the START menu.
• AUTO-CONNECT SETTINGS will open the Auto-Connect window. This is where you
configure your printers to use the Auto-Connect window. For details about this feature, please read the Using Auto-Connect For Printers section earlier in this guide.
• CONNECT TO DEVICES allows you to connect to available USB devices without having
to open the Keyspan USB Server program. To do this, just select your device from the list. USB devices connected to your computer will show a check mark next to them. USB Devices connected to other computers will not show up
Please note that this is the same thing as opening the Keyspan Server Utility software and manually connecting your device. The System Tray icon makes connecting and disconnecting USB devices faster and easier.
• EXIT will quit the Keyspan USB Server System Tray icon. IMPORTANT!!! If the
Keyspan System Tray is not running (ie you selected exit), your printers will not Auto­Connect. To fix this, restart your computer or re-launching the KEYSPAN USB Server TASK from START menu -> PROGRAMS -> STARTUP
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Using The Auto-Connect Feature For Mac
This feature will automatically connect and disconnect printers whenever you have a print job queued. This gives you a richer printing experience that is similar to using a print servers.
MACINTOSH NOTE: Auto-Connect feature for Windows is configured differently on Mac OS X systems. If you are interested in using the Auto-Connect feature for Windows, please read the Using The Auto-Connect Feature For Windows subsection earlier in this section.
Before You Begin
Before you begin, please make sure that you have connected and installed your printer via the Keyspan USB Server's USB Devices tab (see the Using Your First USB Device sub section earlier in the section).
To setup you printer for Auto-Connect, please follow these instructions:
Step 1 - Access The USB Server and Click The Auto-Connect Settings Button
Open the Keyspan Server Utility application. This application is located in your Applications folder and is called Keyspan USB Server.
Once you have opened the Keyspan Server Utility application, click the Auto-Connect Settings button as shown below:
This will open the Auto-Connect Printer Settings window.
Step 2 - Enable Auto-Connect For Your Printers
In the Auto-Connect Printer Settings window, you will see printers that are connected to your USB Server(s). To enable Auto-Connect for your printer, check the check box next your printer's name (as shown below).
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Once you have enabled Auto-Connect for your printer(s), close this window.
Step 3 - Using Your Printer Via Auto-Connect
Now that you have setup your printer via Auto-Connect, you're ready to print. There is nothing special you need to do. Just print your documents as you would normally. Depending on your printer, you may get a warning stating that your printer is disconnected. IGNORE THESE WARNINGS as the Auto-Connect feature will connect the printer for you. Once the printer gets 'Auto-Connected', your print job will be sent to the printer (this may take a few seconds).
When the printer has finished printing, Auto-Connect will disconnect your printer and make it available to other users.
About Multiple Print Jobs From Multiple Users:
If you have 2 users printing to the same printer, Auto-Connect will connect the whichever computer reaches the USB Server first. The second user's print job will stay in the queue until the first user finishes printing. Once the first user's print job is finished, the first user will be disconnected and the second user will connect to the printer and his print job will automatically start.
Note For Networks With Multiple Users: Please note that Auto-Connect is enabled PER COMPUTER. If you have multiple computers, you
will need to enable Auto-Connect on each computer.
Using Device Force Disconnect
The Force Disconnect command allows you to disconnect a USB device from another computer if that USB device that has been left 'in use' by another user. To Force Disconnect a device, select the
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device in the USB Devices tab then select the Force Disconnect command from the Advanced menu. Follow the instructions on screen to complete the process.
Please note that if your USB Server has an administrator password enabled, you will be asked to enter that password before you can Force Disconnect the selected USB device.
IMPORTANT NOTE!!! Force Disconnect will disconnect a USB device that is connected to another user's computer. This is the same as physically disconnecting the USB device's cable from the USB port. As with any USB device, it is not recommended to disconnect (or Force Disconnect) any USB printer while that device is in use (ie disconnecting a printer while it's printing). You should only use Force Disconnect if you are sure that the USB device is not in use. Please note that if your computers automatically 'sleep' (aka 'hibernate', 'power save', etc.), USB devices connected to the sleeping computer will be released and made available to other users.
Turning off your computer will also release USB devices left in use.
Using The Single-User Connect Mode
The USB Server has two Connect Modes: Multi-User and Single-User.
By default, the server is set to use the Multi-User mode. In Multi-User mode, USB devices are shared in a one-user-at-a-time mode. This allows multiple computers to use one USB device. Again, you need to 'connect' to the USB device before you can use it (thus preventing other users from using your USB device at the same time).
Single-User mode will automatically connect USB devices to your computer without you having to connect or disconnect. When your USB Server is set to Single-User mode, it will 'connect' all of the USB devices connected to the server to the first computer (with Keyspan Server Utility software) it detects. Use this mode, if A) you only have one computer or B) you have multiple computers but only one computer will have access to the USB Server.
Connect Mode (Multi-User or Single-User) can be configured in the USB Server's Servers tab. For details, please see the Changing USB Server's Settings section later in this manual.
The Single-User Connect Mode affects an entire USB Server. Please note that you can also configure a single USB device to be dedicated to particular computer and still share other USB devices with other computers. For details, please see the XXXX section later in this manual.
USB Device Status Details
The Keyspan USB Server's USB Devices tab will show the 'connection' Status of USB devices connected to the server. The following is a list of the possible states of USB devices connected to the USB Server.
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In the USB Devices tab, the following information is shown:
Available: The USB Device is available for use by any computer. To use this
device, click the green Connect button under the ACTION column. Once you connect to the device, the status message will change to
Connected. If someone else uses the device, you will see the In Use By [x] status.
Connected: The USB device is connected to your computer. When the Status is
set to Connected, you have exclusive access to that USB device. Other users on the network will see the In Use By [x] status. To make this device available for use by any computer, click the red
Disconnect icon
In Use By [x]: The USB device is in use by another computer. You cannot use this
device until the other computer finishes disconnects from that device (making the device available again).
Note: The text in brackets shows the name of the 'client' that is using that device. This client name is obtained from the computer's name (as specified when that computer was setup). You can also change this name in the USB Server's LOCAL SETTINGS tab.
Auto-Connected: The USB printer (either a printer or a multifunction printer) has been
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setup for Auto-Connect (the feature that automatically connects/disconnects printers when you print). You cannot 'connect' to a Auto-Connected printer as this is done for you automatically by the Keyspan Server Utility software.
Note: For information on how to setup your printer for Auto-Connect,
please read the Using Auto-Connect Feature For Windows/Mac subsections earlier in this document.
Password Required: The USB device requires a password before you can connect to it.
You can password protect individual USB devices by editing your USB Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document.
Reserved/Dedicated: The USB device is reserved/dedicated to your computer. Other
computers will show the device as Dedicated To [x]. You can dedicate a single USB device to specific computer by editing your USB Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document.
Connected Dedicated: The USB device is reserved/dedicated to your computer. Other
computers will show the device as Dedicated To [x]. You can dedicate a single USB device to specific computer by editing your USB Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document.
Dedicated To [x]: The USB device is reserved/dedicated to another computer. You
cannot connect connect to a device that is dedicated to another computer. You can dedicate a single USB device to specific computer by editing your USB Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document.
You may now proceed to the next section in this guide...
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4 Changing USB Server's Settings
Overview
The Keyspan USB Server comes preconfigured for use with most networks. However, you may want to change some of the Keyspan USB Server's settings to meet specific needs posed by your network and/or USB device sharing needs. This section describes how to change the USB Server's settings and what the settings affect.
Editing A Specific USB Server
To change the USB Server's Servers settings, launch the Keyspan Server Utility application.
MACINTOSH NOTE:
The Keyspan Server Utility application is located in your Applications folder. Double click the Keyspan USB Server icon.
WINDOWS NOTE: The Keyspan Server Utility application is located in your START menu ->
PROGRAMS -> KEYSPAN Server.
Once the Keyspan Server Utility application is open. Click on the Servers tab (see next image):
The Servers tab will show any USB Server hardware it finds.
The Servers tab shows the following information:
Server #: Displays the last five numbers of your USB Server's Network Address/Mac
Address. The full Network Access is printed on the bottom of your USB Server hardware.
Server Name: The name of your USB Server. You can modify this name by selecting the
server and clicking the Edit Server Config button.
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Status: This is the current Status of your USB Server's hardware and software. This
column will show if the Keyspan Server Utility software has successfully communicated with your USB Server hardware. For details, please see the Server Status Details subsection later in this manual.
Server Status Details
The Server Status are:
OK: The Keyspan Server Utility software has successfully found the USB
Server hardware. You can now communicate with the selected USB Server. Note: The USB Server may have an Client Access Password or a Configuration Password that would prevent from users from using that specific server or changing the selected server's configuration. For more information about these passwords, please please see the USB Server Settings : Access Tab subsection later in this manual.
Old Firmware: The USB Server hardware contains 'old' firmware. This happens your
computer has newer software than the firmware on the USB Server hardware. If you see this message, you must upgrade your USB Server's firmware. To do this, select your USB Server in the Servers tab and click the Edit Server Config button. For more details, please read the Updating Your USB Server's Firmware subsection later in this manual.
Temp. Defaults: The USB Server hardware has been put into Temporary Default
Settings Mode. This mode allows you to temporarily return the USB
Server to it's factory settings for diagnostics. You can edit your previous setting while you are in the Temporary Default Settings
Mode. For more information about how to set your USB Server into Temporary Default Settings Mode, please please see the Reboot Server Into 'Temporary Default Settings Mode' Using The Reset Button subsection (in the Troubleshooting section) later in this
manual.
Login Failed: The USB Server could not connect to the selected USB Server because
the USB Server has a password. You computer either does not have a password set in the Server Access Settings field in the Local Settings tab or you have entered an incorrect password for your USB Server. For more information about these passwords, please please see the USB Server Settings : Access Tab subsection later in this manual. mismatch server discovery information.
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Attempting Discovery: The Keyspan Server Utility software is attempting to locate USB
Server hardware on your networks. This message will temporarily appear when you first start up your computer or when you reboot the USB Server. Attempting Discovery also means that the client software is attempting to make a connection to the server over WAN/Internet. If this message does not go away, please read the Troubleshooting section later in this manual.
Attempting to Connect: The USB Server hardware is sending 'Broadcast' messages to your
computer but the connection to the USB Server hardware cannot be made. If you have modified your USB Server's settings, set the USB Server to the Temporary Default Settings Mode and change your settings. If this message does not go away, please read the Troubleshooting section later in this manual.
Editing Your USB Server's Settings
To edit a specific server's setting, select it from the list and click the Edit Server Config button (see next image):
This will open the the Edit Server Configuration window (see next image). This window has three tabs, Access, Network, and Device Configuration. For details about these tabs and what settings can be configured, please read the USB Server Settings : Access Tab, USB Server Settings : Network Tab, and USB Server Settings : Device Configuration subsections later in this document.
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