Keyspan URM-17A User Manual

Table of Contents

4 Changing Remote for iTunes'
Settings

• Overview

• Accessing Keyspan Remote Software

5 Troubleshooting

• When You Need More Help

6 Appendices

• Frequently Asked Questions (FAQs)

• Status Light Behavior

• Using Other Remote Controls

• Notices

• Keyspan License and Warranty Information

• Support Information

1 Introduction

• Requirements

• What's Inside The Package

2 Installation Instructions

• Overview

• Installing the Keyspan Remote Software

• Installing the Remote for iTunes Hardware

• Uninstall Instructions

3 Using Your Remote for iTunes

• Overview

• Using The Remote for iTunes Via Airport
Express

• Using The Remote for iTunes Via Your
Computer

Keyspan: Remote for iTunes - User Manual (Mac OS X & Windows)

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1 Introduction

The Keyspan Remote for iTunes infrared remote can be used to control iTunes on your computer
in the same convenient way that you now control a TV or VCR. Use the Remote for iTunes with
MP3 players, DVD players, audio CD players, TV tuners, presentation software and more.

Upgrade Notice:
You can also purchase an upgrade to your Remote for iTunes that will allow you to connect your
Remote for iTunes to an AirPort Express. This allows control iTunes wherever your AirPort

Express is located. For more details about this upgrade, please contact Keyspan for further
information.

Requirements

• Battery: Remote Control uses two CR2025 (Lythium 3V) batteries (included)

• Mac OS: An available USB port; Mac OS 8.6 (or later)

• Mac OS X: An available USB port; Mac OS X 10.2 (or later)

• Windows: An available USB port; Windows 98/98SE/Me/2000/XP

Additional Requirements if your Remote for iTunes has been upgraded for AirPort
Express compatibility:

• Airport Express: iTunes version 4.7 or later (for Mac or PC); Airport Express firmware 6.1

or later; Windows 2000/XP (or later); Mac OS X 10.3 (or later); Keyspan Express Remote
remote control model URM-17A; Keyspan Express Remote receiver model UIA-11H or
UIA-11F.

What's Inside The Package

The Keyspan Express package (URM-15T) includes:

• Keyspan Remote for iTunes RECEIVER (model UIA-11F or UIA-11H)

• Keyspan Remote for iTunes REMOTE CONTROL

• USB Cable (A to B cable)

• Remote for iTunes "Quick Start" sheet

• Mac and Windows compatible CD with software and user manual

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2 Installation Instructions

Overview

The Remote for iTunes can be used when it is directly connected to your computer (standard
configuration) or when it is connected to your Airport Express (when you have upgraded your
Remote for iTunes). Depending on where the Remote for iTunes RECEIVER is connected, you
will have different ways of controlling your computer.

When the Remote for iTunes receiver is connected to your Mac or Windows computer, you will be
able to control any application by using the Keyspan Remote for iTunes software. In this setup,
your Keyspan Remote for iTunes and your computer are in close proximity of each other. In this
setup, the Remote for iTunes uses Keyspan's software to control your applications. The Keyspan
software is preconfigured to control many popular media applications (such as iTunes, PowerPoint,
Windows Media Player, etc.) and you can also customize the Keyspan software to perform
different actions (ie keystrokes, launch applications, control system volume, etc.).

If you are using your Remote for iTunes when it is connected to your Mac or Windows, you will
need to install the Keyspan software for your specific operating system. These instructions are
provided later in this section.

If you are using your Remote for iTunes when it is connected to your Airport Express, no further
Keyspan software installation is necessary (see Tech Note below).

Tech Note: Requirements For Connecting Via Airport Express:

Please note that in order to use the Remote for iTunes via Airport Express you will
need iTunes version 4.7 (or later) running on Windows 2000/XP or Mac OS X

10.3 (or later), Airport Express Firmware version 6.1 (or later), Keyspan
Remote for iTunes remote control model URM-17A, and Keyspan Remote for iTunes
receiver model UIA-11H or UIA-11F that has been upgraded to be AirPort Express
Compatible (contact Keyspan for details).

When the an upgraded Remote for iTunes receiver is connected to your Airport Express, you will
be able to control iTunes via the Airport Express. In this setup, your Keyspan Remote for iTunes
and Airport Express are in close proximity of each other while your computer is another location.
In this setup, the Remote for iTunes will only control iTunes and no other application. This
requires that you have iTunes version 4.7 (or later) running on Windows 2000/XP or Mac OS X

10.3.x, Airport Express firmware version 6.1 (or later), Keyspan Remote for iTunes remote control
model URM-17A, and Keyspan Remote for iTunes receiver model UIA-11H or UIA-11F. No

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Keyspan software is necessary for this setup.

Tech Note: How To Check Your Airport Express Firmware Version:

Please note that you can check your Airport Express firmware version by using
Apple's Airport Admin Utility. For details, please refer to your Airport Express

documentation.

Before you begin installing the Keyspan Remote software (a note for previous
users of Keyspan Digital Remote software and hardware)...

If this a new installation of the Keyspan Remote for iTunes hardware AND software, please skip
ahead to the Installing the Keyspan Remote Software subsection.

If you are upgrading from a previous version of Keyspan's Remote software (ie the Keyspan
Digital Media Remote software for Mac or Windows), please note that the version 2.2 (and greater)
Keyspan Remote Software installer makes various changes.

WINDOWS USERS:
On Windows, the Keyspan Remote Software version 2.2 (and greater) installer will

update all applications, control panels, and master REM (KDMR17A, KDMR15A,
JVC_VCR) and MAP (KDMR20-15, KDMR20-17) files to latest versions. It will will
not update the KeyspanDMR17 MAP file or any custom made REM files.

MAC OS X USERS:
On Mac OS X, the Keyspan Remote Software version 2.2 (and greater) installer will

detect if you have installed any previous versions of the Keyspan Digital Media Remote
software. If it finds any previous Map and settings files that don't match the existing

2.2 files, the installer will ask you if you'd like to perform a clean install. Click OK to
perform a clean install and remove any changes made to your Map files and DMR
software settings. Click Cancel to continue using your previous Map files and settings.

If you are using the 15 button remote (remote control model URM-15A) that was included in the
original Keyspan Digital Media Remote package, please note that you will need to configure the
Keyspan Remote Software's Map Editor to use your 15 button remote. To do this To tell the Map
Editor to use your 15 button remote, you must:

1. Open the Keyspan Remote Software

2. Click the Configure/Open Map Editor button (this opens the Map Editor)

3. In the Map Editor, access the Settings menu (in the menu bar), file from the
Remote command.

4. Close the Map Editor windows to save your changes

Installing the Keyspan Remote Software

NOTE: Installing the Keyspan Remote software is only

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necessary if you are going to connect the Remote for iTunes
hardware directly to your Mac or Windows computer.

Turn your computer ON. When your computer starts up, place the Keyspan Remote for iTunes
CD into the CD-ROM drive.

MACINTOSH NOTE:
When the CD icon appears on your desktop, double click on its icon to display its contents.
Locate the Keyspan Remote for iTunes Installer icon and double click to start the
installation process. Follow the instructions on screen.

WINDOWS NOTE:
Windows will automatically open the Keyspan CD Browser window. Using the on-screen
menus, locate the Keyspan Remote for iTunes Installer selection and click it to start the
installation process. Follow the instructions on screen.

WINDOWS Tech Note: Manually Launching The Keyspan CD Browser:

If the Keyspan CD Browser does not open, locate the "Launch.exe" program on the
Keyspan CDROM and open it by double clicking the "Launch" icon . This will open the
Keyspan CD Browser.

Once the Keyspan software has been installed, proceed to Installing The Remote for iTunes
Hardware subsection.

Installing the Remote for iTunes Hardware

Step 1 - Connect the USB cable to the Keyspan Remote for iTunes Receiver

Attach the Keyspan USB Cable's "B" connector (square connector) to the Keyspan Remote for
iTunes Receiver's USB port (located on back of the receiver).

Step 2 - Connect the Keyspan Remote for iTunes Receiver To Your Computer or Airport Express

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Attach the Keyspan USB Cable's "A" connector (rectangular connector) to the USB port on your
computer or your Airport Express.

TROUBLESHOOTING: STATUS LIGHTS: MAC & WINDOWS: When connecting the
Remote for iTunes Receiver to your Mac or Windows computer, you should notice a red light turn
on and then turn off. This indicates the Keyspan Remote for iTunes is ready for use. If the light
does not turn off, disconnect the Receiver and reinstall the Keyspan software. If the problem
persists, please contact Keyspan Technical Support. Please note that this does not apply for
users connecting their Remote for iTunes receivers to Airport Express.

Step 3 - IMPORTANT - Remove the battery protector film from the Remote for iTunes Remote Control

Before you can start using your Remote, you will need to remove the clear battery protector film
that separates the Remote's batteries (that are located on the back of the remote in the battery
compartment). This protector prevents the batteries from being drained before you receive the
Remote for iTunes.

First, remove the battery cover on the back of the Keyspan Remote for iTunes Remote Control (see
image below). Then remove clear plastic film and finally replace the battery cover.

MAC & WINDOWS USERS:
To test your remote and receiver hardware, point your remote control to the receiver and PRESS
AND HOLD ANY BUTTON on the remote control. This will cause the receiver's status light to

blink rapidly (several times per second). This indicates that the remote is sending IR (aka infrared)
commands to the receiver and that the receiver is receiving them.

TROUBLESHOOTING: STATUS LIGHTS: MAC & WINDOWS: If you get a different
behavior, please contact Keyspan Technical Support.

Now that you have installed the Keyspan Remote Software and hardware, please proceed to Using
Your Remote for iTunes.

Uninstall Instructions

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If you need to uninstall the Keyspan Remote software, please follow these instructions:

MACINTOSH NOTE:
In the Keyspan Remote Software, select the Uninstall command from the Settings menu.
This will remove all files. To finish the uninstall process, close the Keyspan Remote
Software and drag the KeyspanDMR icon to the trash.

WINDOWS NOTE:
Uninstall the Keyspan Remote Software using the Add/Remove Programs control panel.

(located in START menu -> SETTINGS -> CONTROL PANEL ). Once the
Add/Remove Programs control panel is open, locate and select the Keyspan software and

then click the Change/Remove button. Follow the instructions on-screen to complete the
uninstall.

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3 Using Your Remote for iTunes

Overview

The Remote for iTunes can be used when it is directly connected to your computer or when it is
connected to your Airport Express (if your Remote for iTunes has been upgraded for AirPort
Express compatibility. Contact Keyspan for details.). Depending on where the Remote for iTunes
RECEIVER is connected, you will have different ways of controlling your computer.

This section is intended to be used as an outline for using the Remote for iTunes via either the USB
port on your Airport Express or via the USB port on your computer. This information covers basic
use of the Remote for iTunes in either case. This section also assumes that you have already
followed the Installation Instructions section earlier in this manual.

Using The Remote for iTunes Via Your Computer

Once you have connected the Remote for iTunes RECEIVER to your computer's USB port, you
will be able to control your computer using the Remote for iTunes.

How The Keyspan Remote Software Works

The Keyspan Remote Software (aka KRS) works by interpreting button presses on your
Keyspan remote hardware and converting them to an Action that your computer can understand.
These Actions can be keystrokes, system volume control, mouse movement, and others.

Tech Note: About

Actions

In The Keyspan Remote Software:

For more information about actions and how to customize these actions, please read
the Changing The Keyspan Remote Software Settings section in this
manual.

To ensure that you are sending the right Actions to the application you want to control, the Keyspan
Remote Software also detects which application is running in the foreground as the active
application. Actions are sent to this foreground/active application. Since not all programs respond
to the same Actions, the Keyspan Remote Software will also check if it has a Map for that
foreground/active application. Maps are a group of Actions for a particular application. For
example, the Keyspan Remote Software has a Map for both QuickTime Player and PowerPoint.
The QuickTime Player Map specifies that pressing the Fast Forward button on your remote will

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send a keystroke (or keystroke combination) that will result in fast forwarding through the currently
playing song. The PowerPoint Map specifies a keystroke that will result in moving to the next
slide. The Keyspan Remote software ships with several Maps for many popular applications so
that you don't have to create a Map for these applications.

Tech Note: How To Check What Maps Are Installed:

You can check to see what maps are installed by opening the Keyspan Map Editor. For
information how to do this, please read the Changing The Keyspan Remote

Software Settings section later in this manual.

How To Control iTunes (aka iTunes Mode)

If you are installing the Keyspan Remote software for the first time, the Keyspan Remote Software
enables a feature called 'iTunes Mode'.

IMPORTANT: iTunes Mode is only enabled on computers that are running Windows 2000,
Windows XP, or Mac OS X (10.2 or later). iTunes mode also requires iTunes version 4.7 or
greater.

When iTunes Mode is enabled, the Keyspan Remote Control Software will only control iTunes
regardless of which application you are currently working on. This mode requires that manually
launch iTunes first before you can control iTunes however you do not need to have iTunes as the
active/foreground application in order to control it. You will be able to play, pause, stop, fast
forward, rewind, skip to the next/previous track, control volume, mute, etc. while working in other
applications.

To control iTunes, manually launch iTunes by double clicking its icon. Once iTunes is running
you can use the Remote for iTunes to control iTunes regardless of which application you are
currently working on. Please read the Tech Note: iTunes Mode Button Mapping for a detailed
button map for this configuration.

Tech Note: iTunes Mode Button Mapping

Remote for iTunes Button Mapping When Connected To Your Computer's USB

Port

Button iTunes Action

STOP Stop
PLAY Play-Pause
PAUSE Pause
REWIND push: Rewind, release: Resume
FAST FORWARD push: Fast Forward, release: Resume
PREVIOUS TRACK Previous Track
NEXT TRACK Next Track
VOLUME UP increase volume by 1/10 to maximum
VOLUME DOWN decrease volume by 1/10 to sound off
MUTE Toggle sound on/off
CYCLE Shuffle & Play

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other buttons no operation

When iTunes is not running and iTunes Mode is enabled, you can control any application with
the Keyspan Remote Software. The Keyspan Remote Software will then detect the
active/foreground application and use that application's Map (see the How The Keyspan Remote
Software Works subsection above for details). Once iTunes is launched, however, the Keyspan
Remote Software will only control iTunes. When you quit iTunes, the Keyspan Remote Software
will again be able to control other applications. If you are primarily interested in controlling other
applications, please note that you can disable iTunes Mode. For more information on controlling
other applications besides iTunes, please read the How To Control Any Application subsection
later in this manual.

Tech Note: How To Disable 'iTunes Mode':

To disable iTunes mode, first open the Keyspan Remote Software application.

MACINTOSH NOTE:
Double click the KeyspanDMR application is located in your Applications folder.

WINDOWS NOTE:
Open Keyspan Remote Assistant application is located in your START menu ->
PROGRAMS -> KEYSPAN REMOTE

Once the Keyspan Remote Software is running, locate the iTunes Mode check box and
uncheck it to disable iTunes Mode (see images below).

How To Control Any Application

In order for you to control an application, you must first bring that application to the foreground
(this is also called making the application active). To make an application active, launch the

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application, or, if it is running in the background, switch to that application.

Once you have your application in the foreground (aka active), the Keyspan Remote Software will
detect that software and send whatever Actions have been configured in that application's Map. At
this point, you can press buttons on your Keyspan remote to control your application. For a list of
pre-installed Maps, please see the table below:

Pre-Installed Maps For Mac

AppleCD Audio Player
DVD Player
Envision
EyeTV
Finder
iTunes
MacXM
Microsoft PowerPoint
MUSICMATCH Jukebox
QuickTime Player
RealOne Player
RealPlayer
SoundJam™ MP
WindowsMediaPlayer

Pre-Installed Maps For Windows

CDPLAYER.EXE
CDVDPLAY.EXE
CTDVDPLY.EXE
DVDPLAYER.EXE
EXPLORER.EXE
F32MAIN.EXE
ITUNES.EXE
KDMRASST.EXE
KDMRDMN.EXE
MMJB.EXE
MOVIEPLAYER.EXE
MPLAYER.EXE
MPLAYER2.EXE
POWERDVD.EXE
POWERPNT.EXE
PPVIEW32.EXE
QUICKTIMEPLAYER.EXE
RADIO.EXE
REALJBOX.EXE
REALPLAY.EXE
RESMNGR.EXE
SFSIREN.EXE
SONIQUE.EXE
STATION.EXE
WINAMP.EXE
WINTV32.EXE
WMPLAYER.EXE
XINGDVD.EXE
XMMT.EXE

TROUBLESHOOTING: Application Control: If you are not able to control your application it
means that you either:

• don't have a Map for that application

• your application is not in the foreground (aka it is not active)

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