Keyspan High Speed USB Serial Adapter User Manual
Table of Contents
•
Introduction
•
Capabilities
•
Installation Instructions
•
Configuring Your Serial Device
•
Keyspan Serial Assistant
•
Problem Solving
•
Appendices
•
Frequently Asked Questions (FAQs)
•
Compatibility List for Mac OS
•
Configuration Examples for Mac OS
•
Serial Port Pin Outs
•
LED Behavior
•
TX Ack Advance
•
Notices
•
Keyspan Warranty Information
•
Support Information
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 1
1.1 - Introduction
Looking for a way to connect a graphics tablet, modem, GPS receiver, or Palm Organizer to your
USB equipped Macintosh computer? The
Keyspan High Speed USB Serial Adapter
is a
simple, inexpensive, and reliable way to make the connection.
The Adapter plugs into any USB port on your Mac. It provides one DB9 serial port which can be
used to connect your Palm Organizer, Wacom tablet, and many other serial devices.
Up to 8 Keyspan High Speed USB Serial Adapters may be installed on one CPU if desired.
Requirements
The Keyspan
High Speed USB Serial Adapter
Software for Mac OS
requires the following:
• Macintosh
:
•
At least one available USB port
• Mac OS 8.6 - 9.x
Contents
The
Keyspan High Speed USB Serial Adapter
package includes:
• Keyspan High Speed USB Serial Adapter (USA-19QW or USA-19W)
•
USB cable (included only with USA-19QW )
•
Mac and Windows compatible CD with software and user manual
Note:
This documentation applies to Keyspan's High Speed USB Serial
Adapter Software for Mac OS 8.6 - 9.x and covers the features and use
of this software on that platform. For Mac OS X information and
instructions, please read the
Keyspan USB Serial Software for
Mac OS X User Manual
or visit Keyspan's web page
<http://www.keyspan.com>
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 2
2.1 - Capabilities
Specifications - Hardware
The Keyspan High Speed USB Serial Adapter provides
ONE male DB9 serial port
which
supports RS-232
asynchronous communications at
data rates up to 230 Kbps
. Please read our
Compatibility List for Mac OS
for a list of serial devices that have been tested with the Keyspan
High Speed USB Serial Adapter.
AppleTalk (LocalTalk) and Geoport are not supported on the Keyspan High Speed USB Serial
Adapter's port. Please note that AppleTalk (LocalTalk) and Geoport are not disabled by the
Keyspan High Speed USB Serial Adapter if you have these features installed already.
Keyspan High Speed USB Serial Adapter Port
Keyspan High Speed USB Serial Adapter
Serial Port
Keyspan High Speed USB Serial Adapter
Port Icon And Name
Specifications - Software
The
male DB9 serial port
on the Keyspan Adapter is seen as a serial port by Mac OS. The
Keyspan serial port is interfaced via the "
CommToolBox
" API and is then available to any program
that accesses serial ports via this API. For programs that don't use the
CommToolBox to access
serial ports, the Keyspan adapter can emulate the
PRINTER and/or MODEM ports as found on
older Macintosh computers.
Note: You can only have one
PRINTER
port on any given computer. In
order for the Keyspan adapter to emulate either of these ports, the
PRINTER port must not be 'in use' or registered by other software or
hardware. For example, PRINTER port emulation is not available on a
Mac that already has a PRINTER port builtin (any pre-USB Mac).
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 3
MODEM port emulation is not available on any Mac that has an internal
modem as internal modem typically emulates the MODEM port
(PRINTER port emulation is typicall available on these Macs). Printer
Port emulation can turned ON by using the
Keyspan Serial Assistant
's
Advanced Setting's screen.
On Mac OS, Port 1
on the Keyspan High Speed USB Serial Adapter is named
"
P#1USA19W
yyxx
". This port is accessible by selecting the "
P#1USA19W
yyxx
" port name
or the USA19W icon in your serial device's software . This port is published via the
CommToolBox
and can be accessed by
CommToolBox Savvy
software.
On Macs that do not have built-in serial ports (ie 'Blue and White' G3s, iMacs, iBooks, G4s, etc...),
Port 1
can emulate the
PRINTER
port (as found on older Macintosh computers) for serial devices
that are
not
CommToolBox Savvy
and can't access the "
P#1USA19W
yyxx
" port. Printer Port
emulation can turned ON by using the
Keyspan Serial Assistant
's
Advanced Setting's screen. Once
you've emulated the Printer port, Port 1 will be accessible by selecting the 'PRINTER' port icon or
'Printer Port USB' port name in your serial device's software. Printer port emulation is turned OFF
by default.
Note: If you install more than one Keyspan High Speed USB Serial
Adapters on your Mac, Port 1 on subsequent adapters will have
different names (please contact Keyspan for details).
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 4
3.1 - Installation Instructions
Installing the High Speed USB Serial Adapter Software for Mac OS
Note:
These instructions apply to installing the Keyspan High Speed
USB Serial Adapter on Mac OS 8.6 through 9.x. If you are installing
this software on Mac OS X via CLASSIC, please read the
Keyspan USB
Serial Software for Mac OS X User Manual
or visit Keyspan's
web page <http://www.keyspan.com> before proceeding.
Step 1
-
Insert the Keyspan Serial Adapter CD-ROM
Turn your computer ON. When your computer starts up, p
lace the
Keyspan High Speed USB
Serial Adapter CD into the CD-ROM drive. When the CD icon appears on your desktop, double
click on this icon to display its contents.
Locate the Keyspan Mac OS 8.6 - 9.x folder and then locate the Keyspan USA19W Installer
for
Mac OS.
Step 2
-
Run the Keyspan USB Serial Software for Mac OS Installer
If the Keyspan Adapter is connected to your computer,
disconnect
it now.
Run the Ke
yspan USA19W Installer
for Mac OS by
double clicking the installer icon. This will
start the installer. Once the installer is running, follow the instructions on screen.
The installer will install the following items:
• " KeyspanUSBLoader" (in the
Extensions
folder)
• "KeyspanUSA19WDrvr" (in the
Extensions
folder)
• "
Keyspan Serial Assistant
" (in the Control Panels folder)
• "Keyspan Manager" (in the System Folder folder)
Step 3
-
Software Installation Complete!
Now that you have installed the Keyspan High Speed USB Serial Adapter software, you are ready
to install the Keyspan High Speed USB Serial Adapter hardware. Please proceed to the installing
the Keyspan
High Speed USB Serial Adapter
Hardware
instructions.
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 5
Installing the Keyspan High Speed USB Serial Adapter Hardware
The following hardware installation instructions provide a basic overview on installing the
Keyspan
High Speed USB Serial Adapter
in a USB port. For detailed instructions on how to connect
USB devices your specific computer, please refer to the USB Device Install section in your
computer's user's manual.
Step 4
- Connect the USB cable to the Adapter (if necessary)
If your Keyspan adapter does not have an attached USB cable, attach the included USB cable into
the Keyspan adapter's USB port.
Step 5
-
Connect the Adapter to your USB port
Attach the Adapter to your computer by connecting the Adapter's USB cable into any built-in USB
port on your computer or USB Hub. It is not necessary to turn off your computer when attaching
the Adapter.
Step 6
- Hardware Installation Complete!
Your Keyspan High Speed USB Serial Adapter is ready for use now that you have installed
hardware and software.
Please proceed to the
Configuring Your Serial Device
section in this manual for instructions on
what to do next.
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 6
4.1 - Configuring Your Serial Device
Prior to using your serial device (modem,UPS, etc.) with the Keyspan High Speed USB Serial
Adapter, you must:
1.
connect your serial device (
hardware
) to the Keyspan port
2.
configure your serial device's
software
to use the Keyspan port
The following instructions provide a general overview of this process however we do provide
specific configuration instructions for certain serial devices. For a list of these examples, please
read the
Configuration Examples for Mac OS
Appendix in this manual.
Connecting Your Serial Device (Hardware)
If your Keyspan adapter is not connected, please do so NOW.
Step 1
-
Connect Your Serial Device To The Keyspan Adapter
Attach your serial device's (ie Palm cradle, GPS, cell phone) serial cable to the serial port on your
Keyspan High Speed USB Serial Adapter.
Step 2
-
Determine Which Keyspan Port Your Serial Device Is Connected To
If your have a Keyspan product that has more than one serial port, please note which Keyspan
serial port your serial device is connected to (the serial port on the Keyspan product, not your USB
ports on your computer or USB hub). This information will become useful as we start
Configuring
Your Serial Device's Software
.
Configuring Your Serial Device's Software
The following configuration instructions provide a basic overview of how to configure your
software to use your Keyspan serial port(s). For specific instructions on how to operate your serial
device, please refer to your serial device's user's manual for detailed instructions...
(continued on next page...)
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 7
Step 3
-
Check the Keyspan Serial Assistant
Now that your serial device is connected to the Keyspan adapter, you should check to see if the
Keyspan serial port is installed correctly.
To do this, open the
Keyspan Serial Assistant
(located in Control Panels). When you open the
Keyspan Serial Assistant
, you will see the following window:
the
Keyspan Serial Assistant
window
If your Keyspan hardware and software are installed correctly, the '
Serial Adapter Status
' text
box will report 'Driver and USA-19W Device found OK' or '...Renumerating...Done'.
If you see either of these messages, proceed to
Step 4
. If you do not receive either of these
messages, proceed
Problem Solving
section in this manual.
(continued on next page...)
Step 4
-
Determine Where To Select/Configure The Keyspan Serial Port(s)
Prior to using your serial device with a Keyspan serial port, you must first tell that serial device's
software
which serial port your serial device
hardware
is connected to.
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 8
For example, if you have a Palm, you will have to tell the Palm Desktop
software to look for your
Palm handheld (
hardware
) on a Keyspan serial port. By doing this, you establish communication
between your serial device's
software
(ie the Palm Desktop software) and your serial device
hardware (the Palm handheld unit).
Most serial devices will have software that will allow you to select which serial port the device is
connected to. Depending on your serial device and its software, you may have to configure: a
Control Panel (ie modems accessing ISPs), an application (ie UPSes), or some combination of
these (ie modems accessing terminals using Zterm).
Please refer to your serial devices documentation on which method your serial device uses and how
to access that software's serial port "configuration" screen.
Once you've determined where to select or configure your serial device's software's serial port
settings, please proceed to
Step 5.
Step 5
-
Determine Which Serial Port To Select In Your Serial Device's Software
When you've found the port selection screen in your serial device's software, you may be presented
with a list of serial port names, a list of icons, or some combination of both.
At this point, you have to select the name or icon of the Keyspan serial adapter you are connecting
to. Please note that you can see the port name and icon port name of your Keyspan Serial Adapter
in the
Capabilities
section in this manual.
Step 6
-
Use Your Serial Device
Once you've configured your serial software to use the Keyspan serial port, you're ready to start
using your serial device under Mac OS.
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 9
5.1 - Keyspan Serial Assistant
Besides the required drivers, the Keyspan High Speed USB Serial Adapter software installer
installs an application called
Keyspan Serial Assistant
. This application is used to:
•
Determine the status of the adapter software and hardware
•
Assist in problem solving
Launching the Keyspan Serial Assistant
To launch the Assistant, double click the "Keyspan Serial Assistant" icon in your
Control Panels
folder. This will open the
Keyspan Serial Assistant
window.
the
Keyspan Serial Assistant
window
The Keyspan Serial Assistant will display any Keyspan High Speed USB Serial Adapters
connected to your computer. If your Keyspan adapter hardware and software are installed correctly
you will see
'Driver and USA-19W Device found OK' or '...Renumerating...Done' in the
Serial
Adapter Status
text box. If you do not receive either of these messages, proceed
Problem Solving
section in this manual.
Explanation of Assistant Features
The following is a description of all the relevant text boxes and menus found in the Keyspan Serial
Assistant. You can also obtain this information by selecting '
Show Balloons
' in the Help menu
and moving the cursor over any item in the Assistant.
(continued on next page...)
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 10
Keyspan Serial Assistant Window
the
Driver and Assistant Version
items
The
Driver Version
and
Assistant Version
items show the version numbers of the
installed
Keyspan USA-19W driver and Assistant respectively. The two version numbers should always
match. If these numbers do not match, you should reinstall the Keyspan software.
the
Serial Adapter Status
text box
The
Serial Adapter Status
text box displays the status of your Keyspan adapter hardware and
software. It detects if the Keyspan driver (
software
) is installed (or found) and whether or not a
Keyspan adapter (
hardware
) is connected.
If your Keyspan adapter hardware and software are installed correctly you will see
'Driver and
USA-19W Device found OK' or '...Renumerating...Done' in the
Serial Adapter Status
text box.
If you do not receive either of these messages, proceed
Problem Solving
section in this manual
.
the
USB Status
text box
The
USB Status
text box shows what USB devices (ie hubs, keyboards, mice, etc.) are connected
to your USB bus. This text box will not display serial devices connected to your Keyspan adapter.
(continued on next page...)
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 11
the
Advanced Settings
button
The
Advanced Settings
button will access the Keyspan adapter's advance configuration options.
Once you click this button, you will open the
Keyspan Manager
window.
You should only access this option if your serial device requires that
you turn on an advanced option on or if you are sure of what you are
doing. In most cases, you will not need to change any of the adapter's
advanced options.
The Assist Menu
the
Assist
menu
The Keyspan Serial Assistant's
Assist
menu
is located in the Menu bar and provides access to the
following
command(s):
• The Loopback Test
command performs an 'internal loopback test.' This tests the ability of
the Adapter to
send
data. Since this test
does not test the ability to receive data
.
Results of this test listed in the
Serial Adapter Status
text box.
Please note that this test
cannot take place when the Keyspan serial port is in use by another application.
• The
Advanced Settings
button will access the Keyspan adapter's advance configuration
options. Once you click this button, you will open the
Keyspan Manager
window.
• The External Loopback
command tests the Adapter's ability to
send and receive data.
This test requires an external 'loopback connector'. For details about external loop back
connectors, please read the
External Loopback Connector
information in
Serial Port Pin Outs
appendix in this manual.
(continued on next page...)
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 12
5.1.a - Keyspan Manager
The Keyspan Manager
window allows you to modify characteristics of your Keyspan serial
port(s). You should only change settings in this window if you are sure that you specifically need
to change them.
To open the
Keyspan Manager
, click the "Advanced Settings" button in the
Keyspan Serial Assistant
control panel (located in your
Control Panels
folder (located in your
hard drive's
System Folder
)). This will open the
Keyspan Manager
window.
the
Keyspan Manager
window
Explanation of Manager Features
The following is a description of all the relevant text boxes and menus found in the Keyspan
Manager. You can also obtain this information by selecting '
Show Balloons
' in the Help menu
and moving the cursor over any item in the Manager.
Keyspan Manager Window
The
Unit
popup menu is used to select which
Keyspan Adapter
you would like to configure. The
available items in this menu will correspond to the physical location of any High Speed USB Serial
Adapter (or adapters) that has been installed in your computer.
Keyspan:High Speed USB Serial Adapter for Mac OS-v1.9 User Manual
This User Manual applies to the Keyspan High Speed USB Serial Adapter Software for
Mac OS
.
(rev 02may12JA)
Page 13
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