Keysight Technologies UXA N9040B, MXA N9020B, PXA N9030B, EXA N9010B, CXA N9000B Getting Started And Troubleshooting Manual
Keysight X-Series
Signal Analyzer
This manual provides documentation for the following X-Series
Analyzers running the Microsoft Windows 10 operating system:
UXA Signal Analyzer N9040B
PXA Signal Analyzer N9030B
MXA Signal Analyzer N9020B
EXA Signal Analyzer N9010B
CXA Signal Analyzer N9000B
Getting Started and
Troubleshooting
Guide
Notices
© Keysight Technologies, Inc.
2018
No part of this manual may be
reproduced in any form or by any
means (including electronic storage
and retrieval or translation into a
foreign language) without prior
agreement and written consent from
Keysight Technologies, Inc. as
governed by United States and
international copyright laws.
Trademark Acknowledgements
Manual Part Number
N9040-90049
Publication Date
March 2018
Edition 1
Published in USA
Keysight Technologies Inc.
1400 Fountaingrove Parkway
Santa Rosa, CA 95403
Warranty
THE MATERIAL CONTAINED IN THIS
DOCUMENT IS PROVIDED “AS IS,”
AND IS SUBJECT TO BEING
CHANGED, WITHOUT NOTICE, IN
FUTURE EDITIONS. FURTHER, TO
THE MAXIMUM EXTENT PERMITTED
BY APPLICABLE LAW, KEYSIGHT
DISCLAIMS ALL WARRANTIES,
EITHER EXPRESS OR IMPLIED WITH
REGARD TO THIS MANUAL AND
ANY INFORMATION CONTAINED
HEREIN, INCLUDING BUT NOT
LIMITED TO THE IMPLIED
WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE.
KEYSIGHT SHALL NOT BE LIABLE
FOR ERRORS OR FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH THE
FURNISHING, USE, OR
PERFORMANCE OF THIS
DOCUMENT OR ANY INFORMATION
CONTAINED HEREIN. SHOULD
KEYSIGHT AND THE USER HAVE A
SEPARATE WRITTEN AGREEMENT
WITH WARRANTY TERMS
COVERING THE MATERIAL IN THIS
DOCUMENT THAT CONFLICT WITH
THESE TERMS, THE WARRANTY
TERMS IN THE SEPARATE
AGREEMENT WILL CONTROL.
Technology Licenses
The hardware and/or software
described in this document are
furnished under a license and may be
used or copied only in accordance
with the terms of such license.
U.S. Government Rights
The Software is “commercial
computer software,” as defined
by Federal Acquisition Regulation
(“FAR”) 2.101. Pursuant to FAR
12.212 and 27.405-3 and
Department of Defense FAR
Supplement (“DFARS”) 227.7202,
the U.S. government acquires
commercial computer software
under the same terms by which
the software is customarily
provided to the public.
Accordingly, Keysight provides
the Software to U.S. government
customers under its standard
commercial license, which is
embodied in its End User License
Agreement (EULA), a copy of
which can be found at
http://www.keysight.com/find/sweula
The license set forth in the EULA
represents the exclusive authority
by which the U.S. government
may use, modify, distribute, or
disclose the Software. The EULA
and the license set forth therein,
does not require or permit,
among other things, that
Keysight: (1) Furnish technical
information related to
commercial computer software
or commercial computer
software documentation that is
not customarily provided to the
public; or (2) Relinquish to, or
otherwise provide, the
government rights in excess of
these rights customarily provided
to the public to use, modify,
reproduce, release, perform,
display, or disclose commercial
computer software or
commercial computer software
documentation. No additional
government requirements
beyond those set forth in the
EULA shall apply, except to the
extent that those terms, rights, or
licenses are explicitly required
from all providers of commercial
computer software pursuant to
the FAR and the DFARS and are
set forth specifically in writing
elsewhere in the EULA. Keysight
shall be under no obligation to
update, revise or otherwise
modify the Software. With
respect to any technical data as
defined by FAR 2.101, pursuant
to FAR 12.211 and 27.404.2 and
DFARS 227.7102, the U.S.
government acquires no greater
than Limited Rights as defined in
FAR 27.401 or DFAR 227.7103-5
(c), as applicable in any technical
data.
Safety Notices
A CAUTION notice denotes a hazard. It
calls attention to an operating
procedure, practice, or the like that,
if not correctly performed or adhered
to, could result in damage to the
product or loss of important data. Do
not proceed beyond a CAUTION
notice until the indicated conditions
are fully understood and met.
A WARNING notice denotes a hazard.
It calls attention to an operating
procedure, practice, or the like that,
if not correctly performed or adhered
to, could result in personal injury or
death. Do not proceed beyond a
WARNING notice until the indicated
conditions are fully understood and
met.
In This Guide…
This guide contains the following information:
1 Quick-Start
This chapter explains how to initialize the signal analyzer and view a signal.
2 Front and Rear Panel Features
Refer to this chapter for information on front- and rear-panel key functionality, and display annotations.
3 Instrument Operating System
This chapter describes the Microsoft Windows 10 configuration and the settings used with the Keysight
instrument software.
4 Using Windows Tools
The information in this chapter provides some guidelines for using the Microsoft Windows 10 feature capabilities
with the signal analyzer.
5 Troubleshooting
This chapter details some basic steps that may solve any problems you are experiencing with either the signal
analyzer or Microsoft Windows 10.
3
Where to Find the Latest Information
Documentation is updated periodically. For the latest information about these products, including
instrument software upgrades, application information, and product information, browse to one of the
following URLs, according to the name of your product:
http://www.keysight.com/find/N9040B
http://www.keysight.com/find/N9030B
http://www.keysight.com/find/N9020B
http://www.keysight.com/find/N9010B
http://www.keysight.com/find/N9000B
To receive the latest updates by email, subscribe to Keysight Email Updates at the following URL:
http://www.keysight.com/find/MyKeysight
Information on preventing analyzer damage can be found at:
http://www.keysight.com/find/PreventingInstrumentRepair
Is your product software up-to-date?
Periodically, Keysight releases software updates to fix known defects and incorporate product
enhancements. To search for software updates for your product, go to the Keysight Technical Support
website at:
http://www.keysight.com/find/sa_software
4
Contents
1 Quick Start
Initial Inspection 10
Verify the Contents 10
Shipping Problems? 10
Instrument Location and Rack Mounting Requirements 11
Locating the analyzer 11
Cooling and rack mounting 11
Turning on the Analyzer the First Time 12
Initializing the analyzer 12
Anti-Virus Software and Firewalls 16
Contents
Instrument Information 17
Power requirements 17
Protecting Against Overpowering 18
Instrument Maintenance 18
Protecting against electrostatic discharge 20
2 Front and Rear Panel Features
Front-Panel Features 22
Display Features 25
Invalid Data Indicator 25
Screen Tabs 26
Meas Bar 27
Measurement Display 28
Menu Panel 29
Bottom Bar 31
Rear-Panel Features 32
Front and Rear Panel Symbols 36
3 Instrument Operating System
5
Contents
Microsoft Windows 38
Installed Software 38
Signal analyzer software 38
Vector signal analyzer software 38
Customer installation of software 39
3rd Party Software verified by Keysight 39
Installation of other 3rd Party Software 39
User Accounts 40
Administrator account 40
Instrument accounts 40
KeysightOnly user account 40
Service user accounts 40
Customer creation of accounts 40
Keysight X-Series Analyzer Licensing Options 42
Fixed Licenses 42
Transportable Licenses 42
Network Licenses 43
USB Portable Licenses 43
Configuring Network and USB Licenses 44
Licensing New Measurement Application Software -
After Initial Purchase 45
Installation procedure over USB for Fixed licenses 45
Windows Configuration 47
Settings that can be changed 47
Settings that must not be changed 48
Autoplay/Autorun 49
Configuring Printers 50
Configuring LAN 51
Hostname 51
IP Address & Gateway 51
Connecting to a Network Shared Folder 51
Windows Security 53
6
Windows Firewall 53
Automatic Updates 53
Virus Protection 54
Spyware Protection 54
System Maintenance 55
Backup 55
System Restore 55
Disk Defragmenting 55
USB Connections 56
Disk Drive Partitioning and Use 57
Backing-up the factory calibration data 57
Disk Drive Recovery Process 59
Updating the software (required after a recovery) 61
Contents
4 Using Windows Tools
Navigating Windows Without a Mouse 64
Remote Desktop: Using the X-Series Signal Analyzers Remotely 65
Overview of Remote Desktop operation 65
Setting up Remote Desktop operation 66
How to locate the computer name of the instrument 67
Running a Remote Desktop session 68
Embedded Web Server: Using the X-Series Signal Analyzers Remotely 73
Browsers that support the X-Series Signal Analyzer Embedded Web Server
(these versions or later) 73
Accessing the instrument through the Internet 73
Controlling the Instrument 75
Enabling SCPI Control of the instrument 76
Selecting the Get Image tab 76
Selecting the Transfer Data tab 77
Selecting the Save/Recall tab 77
Selecting the Docs/Links tab 78
Windows Shortcuts and Miscellaneous Tasks 79
7
Contents
Windows shortcuts (key combinations) 79
Windows taskbar auto-hide feature 80
5 Troubleshooting
Check the Basics 82
Problems with Microsoft Windows 10 84
Returning an Analyzer for Service 85
Calling Keysight Technologies 85
Locations for Keysight Technologies 86
Read the Warranty 86
Service Options 87
Packaging the Instrument 88
8
Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B
Getting Started and Troubleshooting Guide
1 Quick Start
This section explains how to initialize the Signal Analyzer and view a signal.
The following topics can be found in this section:
“Initial Inspection” on page 10
“Instrument Location and Rack Mounting Requirements” on page 11
“Turning on the Analyzer the First Time” on page 12
“Anti-Virus Software and Firewalls” on page 16
“Instrument Information” on page 17
9
Quick Start
Initial Inspection
Initial Inspection
Inspect the shipping container and the cushioning material for signs of stress.
Retain the shipping materials for future use, as you may wish to ship the
analyzer to another location or to Keysight Technologies for service.
Verify the Contents
Verify the shipping container contents using the box contents list.
Shipping Problems?
If the shipping materials are damaged or the contents of the container are
incomplete:
— Contact the nearest Keysight Technologies office.
— Keep the shipping materials for the carrier’s inspection.
— If you must return an analyzer to Keysight Technologies, use the original (or
comparable) shipping materials. See “Returning an Analyzer for Service”
on page 85.
10 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Quick Start
Instrument Location and Rack Mounting Requirements
Instrument Location and Rack Mounting Requirements
Locating the analyzer
Make sure that the fan inlet and exhaust vent areas on the sides of the analyzer
are not obstructed. The minimal required clearance is 2 inches. Airflow
restrictions cause additional airflow noise and cause the fans to speed up so
they can draw in enough air for the required cooling. This results in excessive
audible noise.
Cooling and rack mounting
Do not rack mount the analyzer side-by-side with any other instrument with
side-by-side ventilation. Make sure the exhaust air from the first instrument is
directed away from the inlet of the second unit. If the pre-heated air from the
first instrument is directed into the second instrument, it can cause excessive
operating temperatures in the second unit and can cause instrument failures.
The analyzer draws air in from the left side and exhausts air from the right side.
When installing the product in a cabinet, the convection into and out of the
product must not be restricted. The ambient temperature (outside the cabinet)
must be less than the maximum operating temperature of the product by 4° C for
every 100 watts dissipated in the cabinet. If the total power dissipated in the
cabinet is greater than 800 watts, then forced convection must be used.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 11
Quick Start
Turning on the Analyzer the First Time
Turning on the Analyzer the First Time
Initial power-on of the analyzer can be accomplished using the following
methods:
Initializing the analyzer
Steps Actions Notes
1. Power on the analyzer a. Position the analyzer so
you have easy access to
the power cord and plug
it in.
b. Press the power switch
(located in the lower left
corner of the analyzer’s
front panel) to turn the
analyzer on.
2. Viewing the End-User
License Agreement
After a brief startup, the following window appears giving you information about the
End-User License Agreement.
See
“Instrument Location and Rack
Mounting Requirements
requirements” on page 17
The analyzer can require more than 5 minutes to
power-on.
The Keysight Technologies screen appears followed by a
screen that allows you to select Windows10 or the
Recovery option.
and “Power
for more details.
At this time, it is safe to turn off the instrument before initializing the software.
3. Reboot and log on
12 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
— Click
OK
When the instrument restarts, the following message
window appears:
Quick Start
Turning on the Analyzer the First Time
Steps Actions Notes
If you do not check the “Do not show this message again” check box, this message will be displayed
each time the analyzer is turned on. No application will start while this message is displayed. Before
continuing, make sure that you carefully read the Anti-Virus message and determine what action is
appropriate.
This window
appears and covers
the Launch window.
4. Disable the Anti-Virus
message
5. When the installation
is complete, you
should see a display
like this:
— Select the check box and
click
Continue.
Messages similar to the following continue to appear:
Several required processes continue.
The application initializes
6. Set user interface
language
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 13
a. On the instrument, press
System, User
Interface tab
b. Choose the desired
language from the
Language drop-down
menu.
.
Quick Start
Turning on the Analyzer the First Time
Steps Actions Notes
7. Verify the installation a. On the instrument, press
System, Show
System.
b. Verify that the
purchased
application(s) appear in
the list or have an
entitlement certificate.
8. View a signal
a. Press
Input/Output,
RF Calibrator, 50
MHz.
b. Press
c. Press
FREQ, Center
, 50, MHz.
Freq
SPAN, 50, MHz.
If you require further assistance, contact the Keysight
support team.
Online assistance: http://www.keysight.com/find/assist
This routes the internal 50 MHz signal to the analyzer
input.
14 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Quick Start
Turning on the Analyzer the First Time
Steps Actions Notes
The 50 MHz reference signal appears on the
display.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 15
Quick Start
Anti-Virus Software and Firewalls
Anti-Virus Software and Firewalls
No third-party anti-virus software is shipped with the analyzer. It is
recommended that you install anti-virus software if your analyzer is connected
to the LAN. Check with your IT department to see what they recommend.
Do not modify the default network settings as this may cause problems with
the operating system of the analyzer.
The analyzer is shipped with the Windows 10 firewall enabled and Windows
Defender.
To adjust Windows Defender settings you must be logged in as an "administrator" (default password:"Keysight4u!"). Minimize the X-Series Application, click
the Start button and type: defender. Then click on Windows Defender from the
Best match column.
16 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Quick Start
Instrument Information
Instrument Information
Power requirements
The only physical installation of your Keysight signal analyzer is a connection
to a power source. Line voltage does not need to be selected.
This analyzer does not contain customer serviceable fuses.
The instruments can operate with mains supply voltage fluctuations up to ±10%
of the nominal voltage.
This is a Safety Class 1 Prod uct (provided with a protective earthing ground
incorporated in the power cord). The mains plug shall only be inserted in a
socket outlet provided with a protective earth contact. Any interruption of the
protective conductor inside or outside of the product is likely to make the
product dangerous. Intentional interruption is prohibited.
Failure to ground the analyzer properly can result in personal injury. Before
turning on the analyzer, you must connect its protective earth terminals to the
protective conductor of the main power cable. Insert the main power cable plug
into a socket outlet that has a protective earth contact only. DO NOT defeat the
earth-grounding protection by using an extension cable, power cable, or
autotransformer without a protective ground conductor.
This product is designed for use in Installation Category II and Pollution Degree 2
per IEC 61010 Second Edition and IEC 664 respectively.
This instrument has autoranging line voltage input. Be sure the supply voltage is
within the specified range.
The Mains wiring and connectors shall be compatible with the connector used in
the premise electrical system. Failure, to ensure adequate earth grounding by not
using the correct components may cause product damage, and serious injury.
AC power cord
The analyzer is equipped with a three-wire power cord, in accordance with
international safety standards. This cable grounds the analyzer cabinet when
connected to an appropriate power line outlet. The cable appropriate to the
original shipping location is included with the analyzer.
Always use the three-prong AC power cord supplied with this product. Failure to
ensure adequate earth grounding by not using this cord can cause product
damage.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 17
Quick Start
Instrument Information
If this product is not used as specified, the protection provided by the
equipment could be impaired. This product must be used in a normal cond ition
(in which all means for protection are intact) only.
Install the instrument so that the detachable power cord is readily identifiable
and easily reached by the operator. The detachable power cord is the
instrument disconnecting device. It d isconnects the mains circuits from the
mains supply before other parts of the instrument. The front panel switch is only
a standby switch and is not a LINE switch. Alternatively, an externally installed
switch or circuit breaker (which is readily identifiable and is easily reached by
the operator) may be used as a disconnecting device.
Protecting Against Overpowering
The input circuitry of the analyzer can be damaged by applying signals that
exceed the maximum safe input level of +30 dBm average total power or +/-
0.2 Vdc (when DC coupled) or +/- 70 Vdc (when AC coupled). Refer to the
analyzer's specification guide for more details regarding the Maximum Safe
Input Level. Repairing damage to the input circuitry can be expensive.
If the analyzer will be used to measure signals which might be near the
maximum safe input level, use external attenuators and/or limiters to help
protect the analyzer input. The External Gain, amplitude Corrections, and/or
Ref Lvl Offset features may be used to compensate for the gains and losses of
external devices. External Gain and Corrections are under the Input/Output
menu and Ref Lvl Offset is under the AMPTD Y-Scale menu.
Instrument Maintenance
Cleaning the instrument
To prevent electrical shock, d isconnect the signal analyzer from mains before
cleaning. Use a dry cloth or one slightly d ampened with water to clean the
external case parts. Do not attempt to clean internally.
18 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Quick Start
Instrument Information
Cleaning Connectors
Cleaning connectors with alcohol shall only be done with the instrument power
cord removed, and in a well-ventilated area. Allow all residual alcohol moisture
to evaporate, and the fumes to dissipate prior to energizing the instrument.
Keep isopropyl alcohol away from heat, sparks, and flame. Store in a tightly
closed container. It is extremely flammable. In case of fire, use alcohol foam, dry
chemical, or carbon dioxide; water may be ineffective.
Use isopropyl alcohol with adequate ventilation and avoid contact with eyes,
skin, and clothing. It causes skin irritation, may cause eye damage, and is harmful
if swallowed or inhaled. It may be harmful if absorbed through the skin. Wash
thoroughly after handling.
In case of spill, soak up with sand or earth. Flush spill area with water.
Dispose of isopropyl alcohol in accordance with all applicable federal, state, and
local environmental regulations.
Battery Information
The analyzer uses a lithium battery located on the CPU board. This is not an
operator replaceable part. See “Returning an Analyzer for Service” on
page 85. Replaceable parts must be approved or supplied by Keysight
Technologies.
You can order the service documentation for the instrument through your
Keysight Sales and Service office.
Danger of explosion if battery is incorrectly replaced. Replace only with the same
or equivalent type recommended. Discard used batteries according to the
manufacturer’s instructions.
Do not throw batteries away but collect as small chemical waste.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 19
Quick Start
Instrument Information
Protecting against electrostatic discharge
Electrostatic discharge (ESD) can damage or destroy electronic components
(the possibility of unseen damage caused by ESD is present whenever
components are transported, stored, or used).
Test equipment and ESD
To help reduce ESD damage that can occur while using test equipment:
Do not use these first three techniques when working on circuitry with a voltage
potential greater than 500 volts.
— Before connecting any coaxial cable to an analyzer connector for the first
time each day, momentarily short the center and outer conductors of the
cable together.
— Personnel should be grounded with a 1 MΩ resistor-isolated wrist-strap
before touching the center pin of any connector and before removing any
assembly from the analyzer.
— Be sure that all instruments are properly earth-grounded to prevent
build-up of static charge.
— Perform work on all components or assemblies at a static-safe workstation.
— Keep static-generating materials at least one meter away from all
components.
— Store or transport components in static-shielding containers.
— Always handle printed circuit board assemblies by the edges. This reduces
the possibility of ESD damage to components and prevent contamination of
exposed plating.
Additional information about ESD
For more information about ESD and how to prevent ESD damage, contact the
Electrostatic Discharge Association (http://www.esda.org). The ESD standards
developed by this agency are sanctioned by the American National Standards
Institute (ANSI).
20 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B
Getting Started and Troubleshooting Guide
2 Front and Rear Panel Features
This section describes the following features:
“Front-Panel Features” on page 22
“Display Features” on page 25
“Rear-Panel Features” on page 32
“Front and Rear Panel Symbols” on page 36
21
Front and Rear Panel Features
UXA
PXA, MXA, EXA, CXA
Front-Panel Features
Front-Panel Features
22 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Front and Rear Panel Features
Front-Panel Features
Item
Description
# Name
1 Measurement Keys These keys (in the shaded area) enable you to set the parameters used for making
measurements in the current Mode and Measurement.
2 Preset Keys Mode Preset - local to the current mode, global to all measurements in the mode,
affects most but not all parameters in the mode, does not affect Input/Output or
System variables
User Preset - local to the current mode, global to all measurements in the mode,
affects all parameters in the mode as well as the Input/Output variables. Does not
affect System variables.
3 Save/Recall Keys Save - enables you to save states, traces, screen images and other items from the
analyzer to files on the analyzer’s internal storage, to removable devices, and to
directories on the network.
Recall - enables you to recall previously saved states, traces and other items to the
analyzer from files on the analyzer’s internal storage, from removable devices, and
from directories on the network.
4 Sweep Keys Single/Cont - toggles between single and continuous measurement sweeps.
Restart - restarts the measurement.
5 Mode/Measurement Key This key enables you to select the desired Mode (measurement application),
Measurement, and/or View.
6 Enter and Arrow Keys The Enter key terminates data entry when either no unit of measure is needed, or you
want to use the current unit.
The arrow keys:
— Increment and decrement the value of the current measurement
selection. (up/down = big increment, left/right = small increment)
— Navigate within tables.
7 Knob Increments and decrements the value of the current active function.
8 Utility Keys The following keys are available in the Utility section:
Numeric key pad
System
Help
Local/Cancel/(Esc)
Back-space
Delete
Control
Alt
Undo/Redo
Touch On/Off
Onscreen Keyboard
Tab
9 RF Input Connector for inputting an external signal. Make sure that the total power of all
signals at the analyzer input does not exceed +30 dBm (1 watt).
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 23
Front and Rear Panel Features
Front-Panel Features
Item
Description
# Name
10 USB Connectors Standard USB 2.0 ports, Type A. Connect to external peripherals such as a mouse,
keyboard, DVD drive, or hard drive.
11 Headphones Output Headphones can be used to hear any available audio output.
12 Probe Power Supplies power for external high frequency probes and accessories.
13 Ext Mixer Provides LO output signal to and receives IF input signals from an external mixer. See
the Specifications Guide for details on signal levels.
Not available on CXA.
14 Power Standby/ On Turns the analyzer on. A green light indicates power on. A yellow light indicates
standby mode.
The front-panel switch is a standby switch, not a LINE switch
(disconnecting device). The analyzer continues to draw
power even when the front-panel switch is in standby.
The main power cord can be used as the system
disconnecting device. It disconnects the mains circuits from
the mains supply.
24 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Front and Rear Panel Features
Display Features
Display Features
This section describes the regions of the display.
Invalid Data Indicator
The invalid data indicator is displayed whenever the data on the display
does not match the settings of the analyzer. The most common example
of this is when instrument settings have changed in the time since the data in
the traces on the display was taken. This means that the screen annotation
cannot be guaranteed to match the trace data. For example, if you change
Center Frequency, the invalid data indicator will display until a new sweep has
completed.
If any Trace is in View mode (displaying but not updating) and analyzer settings
are changed, the invalid data indicator will display as long as that trace
remains in View. Traces that are blanked do not turn on the invalid data
indicator.
Not all analyzer settings require display of the invalid data indicator when they
change, only changes that require a new acquisition will cause it to display.
For example, changing the Y-Axis scale of the analyzer does not cause the
invalid data indicator to display, unless the attenuation changes.
Also, the invalid data indicator is turned on:
— When the counter is turned on, until the completion of the first count
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 25
Front and Rear Panel Features
Display Features
— When a trace is imported from mass storage and the trace’s parameters do
not match the current analyzer settings
— When a trace is sent to the analyzer from a remote interface (since there is
no way to know if its settings match)
T
he Data Invalid Indicator has an associated status bit that can be checked at any time to see if it
is on.
Screen Tabs
Along the top of the display are tabs, one for each measurement screen you
have defined. Tap the + sign to "clone" the current measurement, which can be
changed once it is created. Tap the current screen tab (or press the
Mode/Meas hardkey) to display the following dialog:
This dialog allows you to choose a Mode, Measurement and View.
When you select a mode, the measurements that are available in the mode are
displayed in the Measurement column.
When you select the desired measurement, the views available for the
measurement are displayed under the View column.
You can have up to 16 measurement tabs, but only 6 can be viewed at one
time. If the tabs overfill the top bar, they scroll left and right using the arrows to
the left and right of the tabs.
You switch screens by touching the tabs. To view multiple screens, press the
icon on the Bottom Bar.
26 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Front and Rear Panel Features
Display Features
Meas Bar
The Meas Bar shows general measurement settings and information. The
annotations on this bar can be used to change settings. Tap anywhere in the
annotation box to access the drop-down panel that contains relevant
parameters. The following graphic shows some of the drop-down menus and
the parameters they contain.
Indicates single/continuous measurement.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 27
Front and Rear Panel Features
Display Features
Measurement Display
This area shows the measurement results in graphical and tabular form. You
can interact with this area using pinch, drag, scroll and tap gestures.
On the signal:
Horizontal pinch - changes the span of the analyzer
Horizontal drag - changes the center frequency
Vertical pinch - changes the vertical scaling
Vertical drag - changes the reference level
Markers may be moved by dragging them to the desired location
Touch and hold - simulates a right click
Swipe scroll - allows you to view information that extends beyond the window
area. When you begin to scroll, the scroll bar appears and fades once you stop
scrolling.
For demonstrations on these gestures and how they can be used on the
X-Series multi-touch models go to:
http://www.youtube.com/playlist?list=PLmqzNmmPZGY9sgctxx5dP6hyZoUx
Np4lC
The annotation drop-downs in the window area allow you to change
parameters. The window title drop-down allows you to resize the windows in
the multi-window format. When you tap in those areas, the drop-down control
menus appear as shown in the following graphic.
28 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Front and Rear Panel Features
Display Features
Menu Panel
At the top of the menu panels are two icons:
The Preset icon accesses the following control menu:
The System icon accesses the following dialog:
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 29
Front and Rear Panel Features
Display Features
The hardkey drop-down panel contains the measurement controls. These are
the same as the hardkeys in the shaded area of the keypad:
You can select functions using either the keypad or the drop-down menu.
30 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Front and Rear Panel Features
Display Features
Notice that the Frequency panel has a Settings tab on the right side. Other
panels may have multiple tabs. The tabs access controls for the particular
parameter noted on the tab.
Bottom Bar
The bottom bar contains several icons that access various controls.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 31
Front and Rear Panel Features
Rear-Panel Features
Rear-Panel Features
UXA
PXA, MXA and EXA
32 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Front and Rear Panel Features
Rear-Panel Features
Item
# Name
1 EXT REF IN Input for an external frequency reference signal.
2 WIDEBAND DIGITAL BUS LVDS output for I and Q.
3 10 MHz OUT An output of the analyzer internal 10 MHz frequency reference signal. It is used to
lock the frequency reference of other test equipment to the analyzer.
4 SNS Series Noise Source For use with Keysight N4000A, N4001A, N4002A Smart Noise Sources (SNS).
5 Noise Source Drive +28 V
(Pulsed)
6 TRIGGER 1 IN Allows external triggering of measurements.
7 TRIGGER 2 IN Allows external triggering of measurements.
8 Sync Reserved for future use.
9 TRIGGER 1 OUT A trigger output used to synchronize other test equipment with the analyzer.
10 TRIGGER 2 OUT A trigger output used to synchronize other test equipment with the analyzer.
For use with Keysight 346A, 346B, and 346C Noise Sources.
Configurable from the Input/Output keys.
Configurable from the Input/Output keys.
Description
11 Analog Out For Option YAV:
Screen Video
For Option YAS:
Screen Video
Log Video
Linear Video
For Option EMC or N9063C Analog Demod Measurement Application:
Demod Audio
12 Digital Bus Reserved for future use
13 Aux IF Out CR3 Second IF Out (PXA, MXA, and EXA)
CRP Arbitrary IF Out (PXA, MXA, and EXA)
ALV Log Video (PXA)
14 Line power input The AC power connection. See the product specifications for more details.
15 Removable Disk Drive Standard on all analyzers.
16 VGA Allows connection of an external VGA monitor.
17 DisplayPort Used for video output. Accepts a standard mini-display port connector, or
adapter for connection of an external monitor.
18 LAN/USB A TCP/IP Interface that is used for remote analyzer operation.
USB 2.0 port, Type A Connect to external peripherals such as a mouse, keyboard,
printer, DVD drive, or hard drive.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 33
Front and Rear Panel Features
Rear-Panel Features
Item
# Name
19 USB Connector USB 3.0 port, Type B. USB TMC (test and measurement class) connects to an
external PC controller to control the instrument and for data transfers over a 480
Mbps link.
20 USB Connectors Standard USB 3.0 ports, Type A. Connect to external peripherals such as a
mouse, keyboard, printer, DVD drive, or hard drive.
21 PCIe X4 Reserved for future use
22 GPIB A General Purpose Interface Bus (GPIB, IEEE 488.1) connection that can be used
for remote analyzer operation.
Description
CXA
Item
# Name
1 EXT REF IN Input for an external frequency reference signal:
For CXA – 10 MHz.
2 GPIB A General Purpose Interface Bus (GPIB, IEEE 488.1) connection that can be used
for remote analyzer operation.
3 PCIe X4 Reserved for future use
4 USB Connectors Standard USB 2.0 ports, Type A. Connect to external peripherals such as a
mouse, keyboard, printer, DVD drive, or hard drive.
34 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Description
Front and Rear Panel Features
Rear-Panel Features
Item
# Name
5 USB Connector USB 2.0 port, Type B. USB TMC (test and measurement class) connects to an
external pc controller to control the instrument and for data transfers over a 480
Mbps link.
6 LAN/USB A TCP/IP Interface that is used for remote analyzer operation.
USB 2.0 port, Type A Connect to external peripherals such as a mouse, keyboard,
printer, DVD drive, or hard drive.
7 DisplayPort Used for video output. Accepts a standard mini-display port connector, or
adapter for connection of an external monitor.
8 VGA Allows connection of an external VGA monitor.
9 Removable Disk Drive Standard on all analyzers.
10 Line power input The AC power connection. See the product specifications for more details.
11 Analog Out For Option EMC or N9063C Analog Demod Measurement Application:
Demod Audio
12 TRIGGER 1 OUT A trigger output used to synchronize other test equipment with the analyzer.
Configurable from the Input/Output keys.
Description
13 Sync Reserved for future use.
14 TRIGGER 1 IN Allows external triggering of measurements.
15 Noise Source Drive +28 V
(Pulsed)
16 SNS Series Noise Source For use with Keysight N4000A, N4001A, N4002A Smart Noise Sources (SNS).
17 10 MHz OUT An output of the analyzer internal 10 MHz frequency reference signal. It is used to
For use with Keysight 346A, 346B, and 346C Noise Sources.
lock the frequency reference of other test equipment to the analyzer.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 35
Front and Rear Panel Features
Front and Rear Panel Symbols
Front and Rear Panel Symbols
This symbol is used to indicate power ON (green LED).
This symbol is used to indicate power STANDBY mode
This symbol indicates the input power required is AC.
The instruction documentation symbol. The product is
The CE mark is a registered trademark of the European
The RCM mark is a registered trademark of the
(yellow LED).
marked with this symbol when it is necessary for the
user to refer to instructions in the documentation.
Community.
Australian Spectrum Management Agency.
“This ISM device complies with Canadian ICES-001.”
“Cet appareil ISM est conforme a la norme NMB du
Canada.”
This is a symbol of an Industrial Scientific and Medical Group 1 Class A
product. (CISPR 11, Clause 4)
The CSA mark is a registered trademark of the CSA
International.
This symbol indicates separate collection for electrical
and electronic equipment mandated under EU law as of
August 13, 2005. All electric and electronic equipment
are required to be separated from normal waste for
disposal (Reference WEEE Directive 2002/96/EC).
Indicates the time period during which no hazardous or
toxic substance elements are expected to leak or
deteriorate during normal use. Forty years is the
expected useful life of the product.
This symbol on all primary and secondary packaging
indicates compliance to China standard GB
18455-2001.
South Korean Certification (KC) mark; includes the
marking’s identifier code which follows this format:
MSIP-REM-YYY-ZZZZZZZZZZZZZZ.
36 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B
Getting Started and Troubleshooting Guide
3 Instrument Operating System
This chapter describes the Microsoft Windows 10, configuration and the
settings used with the Keysight instrument software. It includes information
about changing some of the system settings. And it describes the Windows
operating system configuration and the software installations that are present
on the Disk Drive when the instrument leaves the factory.
It is possible to use the front panel and touchscreen for changing operating
system configuration items, but it is easier to perform these tasks with a USB
mouse and external keyboard. For more useful shortcuts, see “Navigating
Windows Without a Mouse” on page 64.
The following topics can be found in this chapter:
“Microsoft Windows” on page 38
“Installed Software ” on page 38
“Customer installation of software” on page 39
“User Accounts” on page 40
“Keysight X-Series Analyzer Licensing Options” on page 42
“Licensing New Measurement Application Software - After Initial Purchase”
on page 45
“Windows Configuration” on page 47
“Configuring Printers” on page 50
“Configuring LAN” on page 51
“Windows Security” on page 53
“System Maintenance” on page 55
“USB Connections” on page 56
“Disk Drive Partitioning and Use” on page 57
“Disk Drive Recovery Process” on page 59
37
Instrument Operating System
Microsoft Windows
Microsoft Windows
Your instrument has Microsoft Windows installed at the factory. Keysight has
already configured many of the settings in Microsoft Windows for optimal
behavior in your instrument. This chapter contains details about many of these
settings.
Installed Software
Signal analyzer software
The N9060C Spectrum Analyzer Measurement Application software is installed
in the signal analyzer. Additional measurement applications are available. Each
application requires a license to execute the software. All of these applications
are installed by the factory at the time of manufacture, even if the licenses have
not been purchased. You may purchase additional licenses at a later date.
Vector signal analyzer software
The 89600 VSA software is installed in the signal analyzer. This software was
installed by the factory at the time of manufacture, even if the license was not
purchased. You may purchase the license at a later date.
38 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Customer installation of software
Customer installation of software
3rd Party Software verified by Keysight
Keysight has verified that the following programs are compatible with the
instrument's applications:
—MathWorks MATLAB
Installation of other 3rd Party Software
The X-Series Signal Analyzer platform is an Open Windows environment, so
you can install software on the instrument. However, installation of
non-approved software may affect instrument performance. Keysight does not
warrant the performance of the analyzers with non-approved software
installed.
Before installing any additional programs on the instrument, you should
exit the Signal Analyzer application.
Also, you must not remove any applications or programs that were installed
on the instrument when it was shipped from the factory.
If you install programs other than those that Keysight has tested, it could cause
problems with the instrument's applications. If this happens, you should try
uninstalling the program that has caused the problem, or try changing the
program's configuration. If this does not correct the problem, you may have to
use the Instrument Recovery system to reinstall the instrument's system
software.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 39
User Accounts
Administrator account
Instrument Operating System
User Accounts
The instrument ships with a number of different accounts already set up. In
addition you can create your own accounts if you desire. The privileges
associated with each account determine what you can and cannot do from that
account.
The default Administrator password that ships from the factory is
"Keysight4u!".
Using the Administrator account you can perform the following operations:
—Install software
— Configure network and printer access
— Access all files on the instrument
— Add or change user accounts and passwords
— Change Firewall settings
— Change Windows settings (e.g., using Device Manager)
— Change the time and date
— Run any application
Instrument accounts
The default user account that ships from the factory is “Instrument” with the
password “measure4u”. This user is a member of the standard Users group.
Using the Instrument account, you may perform the following operations:
— Configure network and printer access (although not local printer access)
— Access files on the instrument that are accessible to the Users group
— Run applications that are accessible to the Users group
KeysightOnly user account
The instrument contains a user account called "KeysightOnly" that can be used
by Customer Support in the event that the customer has changed the
Administrator password and has forgotten the password. You must not remove
or modify the KeysightOnly account.
Service user accounts
There are user accounts defined in the instrument for servicing the instrument.
Customer creation of accounts
You can create additional user accounts and decide on the level of security
granted to any new user accounts created. For example, the level of security
can be assigned as administrator, power user, standard user, backup
operators. User names are not case sensitive but passwords are case sensitive.
40 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
User Accounts
It is Keysight’s expectation that each user’s My Documents folder is mapped to
the D: drive. This is to avoid overwriting the user’s data in the event the
Instrument Recovery must be performed. Also, this facilitates convenient
backup by copying the contents of the D: drive to external media. All user
accounts created by the factory already have My Documents mapped to the D:
drive. It is recommended to map all new users’ My Documents folders to the D:
drive.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 41
Instrument Operating System
Keysight X-Series Analyzer Licensing Options
Keysight X-Series Analyzer Licensing Options
The Keysight X-Series Signal Analyzers have four licensing types that have one
of two terms attached. The terms are P (Perpetual) and L (1 year). These
licensing types and terms are available on all existing measurement
applications except the Spectrum Analyzer Measurement Application, which
requires a fixed perpetual license (shipped Standard). Fixed Perpetual licenses
are also required to enable hardware options.
Fixed Licenses
Fixed licenses are the traditional license type with the same duration that have
been available for all features since the introduction of the X-Series analyzers.
Fixed licenses are identified by the “F” in the second character and a “P” or an
"L" in the third character of the option designator:
Example: N9068EM0E-1FP or N9068EM0E-1FL
A license key is instrument model and serial number dependent. You can only
install the license key on the specific instrument for which it was created.
Transportable Licenses
Transportable licenses are a type of license offering deployment duration that
is not fixed to a specific instrument model and serial number. Transportable
licenses are identified in the product structure by a “T” in the second character
and a “P” or an "L" in the third character of the option designator:
Example: N9068EM0E-1TP or N9068EM0E-1TL
Transportable licenses require a connection to the Keysight server only for
managing the transfer of the license to and from the instrument. The
connection to the Keysight server may be via the instrument itself or an
external PC. The Keysight licensing server also provides for storage of unused
licenses that have been transported off instruments but are awaiting
assignment to new instruments. The server will limit the number of transports
per 30 day period per application license to 10.
Transportable licenses require redemption and installation of the license before
the first use. This allows the user to determine on which instrument to initially
install the application license.
It is recommended that instruments be at the same instrument software
release to ensure the latest code is available on each instrument so that the
user experience is identical between instruments. This is particularly important
when transporting the license for a newly-released application, which may only
be available in the latest software release.
42 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Keysight X-Series Analyzer Licensing Options
Network Licenses
Network licenses are available over the customer’s network from a server the
customer configures. Network licenses are identified in the product structure
by an "N" in the second character and either a "P" or an "L" in the third
character, indicating a term of either Perpetual or 1 year (12 months),
respectively.
Example: N9068EM0E-1NP
The server has a count for each license and will only allow instruments to
“check-out” a license up to that count. Once the count is reached for a specific
license, further check-outs fail until one of the licenses is checked back in to
the server. Therefore, it is possible for an instrument to have different features
available to it based on what licenses are available on the server when it tries
to get the licenses.
Setting up network licenses is done via the Keysight Floating License Manager.
Refer to the Installation Guide that can be downloaded from this web page.
Application license
Application licenses (like N9077EM0E-1NP) are automatically checked out
when entering the mode that uses them, and they are automatically
checked-in when leaving that mode. Because the server may have already
checked out the last license for the application to another instrument, there is
a possibility that a mode switch will fail because a required license could not
be checked out from the server. If the server has a limited number of licenses
compared to the number of users desiring to use that license, this may mean
that switching from mode A to mode B then back to mode A may fail when
returning to mode A because another instrument checked out the last
available license while the user was in mode B. Also, for modes with multiple
licenses for different features (like Multi-Standard Radio), the features
available may also change when switching out of the mode and back into it.
USB Portable Licenses
The USB Portable license is implemented with a physical dongle that is a USB
device like a USB thumb drive. It has a Host ID fixed in the dongle hardware. It
does not contain any writable data and so is acceptable to high security A/D
customers. Transporting licenses from one instrument to another just requires
moving the dongle and license files to the desired instrument. The license files
can be installed on many instruments, but they will only be valid on the one
instrument that has the dongle.
USB Portable licenses are identified in the product structure by an "U" in the
second character and either a "P" or an "L" in the third character, indicating a
term of either Perpetual or 1 year (12 months), respectively.
Example: N9068EM0E-1UP
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 43
Instrument Operating System
Keysight X-Series Analyzer Licensing Options
With USB portable licenses, the pre-installed Keysight Floating License
Manager is used to add licenses to the instrument’s server.
USB Portable licenses with a limited count are checked out and in like Network
licenses. Because the licenses are local, there will be no network latency
involved in the check-out/check-in, but there can still be a slight performance
degradation compared to Fixed and Transportable licenses.
USB Portable licenses that are "uncounted", will perform comparably to the
Fixed and Transportable licenses.
Plugging/un-plugging the dongle is equivalent to transporting a license
to/from the instrument, however, the XSA application must be restarted
whenever the dongle is plugged in.
Configuring Network and USB Licenses
The Keysight Floating License Manager must be used to configure the Network
or USB Portable licenses before the licenses can be used. An instrument can
be configured for Network or USB Portable licenses or both. To set up USB
Portable licenses, in the Keysight Floating License Manager select “Start a
floating license server with a license file” and add files containing the USB
Portable licenses desired. To set up Network licenses, in the Keysight Floating
License Manager select “Connect to a floating license server” and enter the
network server’s name preceded by the “@” character (example:
“@myserver”). To set up both Network and USB Portable license, first
configure the USB Portable license, then configure the Network licenses, but
append “;@localhost” to the server name (example: “@myserver;@localhost”).
Whenever the configuration is changed, the X-Series software must be
restarted.
44 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Licensing New Measurement Application Software - After Initial Purchase
Licensing New Measurement Application Software - After Initial Purchase
Additional measurement application software can be ordered after your initial
purchase of the signal analyzer. Software upgrades are provided in a kit that
includes an option based Entitlement Certificate and a license agreement. The
licenses are downloaded from the license Web site onto a USB storage device
so they can be loaded into the instrument.
For all new measurement application installations, we recommend that the
latest version of the instrument software be installed. This ensures that the
measurement application being licensed and activated is installed and is the
most current version.
The latest revision of the software may be downloaded from:
http://www.keysight.com/find/xseries_software
A license key is usually for one Host ID only. The Host ID for Fixed and
Transportable is the instrument model and serial number, for Network it is the
server’s MAC address, and for USB Portable it is the USB Dongle’s number
(printed on the dongle).
No calibration is required after a measurement application installation.
Installation procedure over USB for Fixed licenses
Table 3-1
Step Action Notes
1. Redeem the Option
Upgrade Entitlement
Certificate
2. Save the license file Save the .lic file to the root directory of a
3. Load the license file Connect the USB storage device to one of
Follow the instructions on the Certificate After redeeming your Option Upgrade
Entitlement Certificate you will receive an
e-mail with an attached License File.
USB storage device
Windows will detect the new hardware and
the signal analyzer USB ports.
Alternatively the license file can be manually installed over USB or LAN by
placing the license file in the following folder on the signal analyzer.
C:\Program Files\Agilent\licensing
may display the configuration menu.
The signal analyzer will automatically load
the license file. (This may take a few
minutes) Upon completion, the Keysight
License Manager will display a “Successful
License Installation” message.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 45
Instrument Operating System
Licensing New Measurement Application Software - After Initial Purchase
Table 3-1
Step Action Notes
4. Verify installation — Cycle the power on the signal
analyzer.
— Press
— Verify that the new application
System, Show System.
appears in the list.
For other license types:
— Transportable licenses use the Keysight License Manager to perform a
transport
— Network licenses are loaded on the server and set up with the Keysight
Floating License Manager
— USB Portable licenses are loaded onto the instrument and configured with the
Keysight Floating License Manager. License files should be loaded onto the D:
drive to prevent losing them in the case of a System Recovery.
The application will not be available for use
until after the power has been cycled.
This displays the list of installed
applications.
If you require further assistance, please
contact the Keysight support team.
Online assistance:
http://www.keysight.com/find/as
sist
If you do not have access to the Internet,
contact your local Keysight Technologies
Sales and Service Office, or if in the United
States, call 1-800-829-4444.
46 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Windows Configuration
Windows Configuration
The Windows settings have been optimized for the best measurement
performance. Any modifications to these settings may degrade instrument
performance and measurement speed. In general, most Windows System
settings (typically set through the Windows Control Panel) should not be
modified. Those that can be safely modified are listed below.
To recover from problems caused by changing Windows Systems settings, you
may have to reinstall the Windows system and instrument applications using the
Instrument Recovery process.
Settings that can be changed
You may change the following Windows settings or administrative tasks
(available from the Windows Control Panel) to suit your own personal
preferences. It is recommended that you document any changes to the
instrument’s configuration in case an Instrument Recovery is performed and
the configuration is reset.
Some of these actions can only be performed with Administrator privileges.
Table 3-2
You May Use This Feature: To Do This…
Configure Microsoft Windows Automatic Updates.
Microsoft recommends that you always get the latest critical Windows
updates to ensure that the instrument's Windows operating system is
protected. If the instrument has Internet access, the instrument default is
set to automatically check for critical Windows Updates and notify you.
Setup new user accounts.
Do not delete or modify the "KeysightOnly" user
account. Doing so may prevent Keysight from servicing
the instrument.
Add the Instrument to a network
Install and configure a printer
Set the time and date
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 47
Instrument Operating System
Windows Configuration
Table 3-2
You May Use This Feature: To Do This…
Settings that must not be changed
Avoid changing the settings described below (available from the Windows
Control Panel). Changes to these settings may degrade instrument
performance, screen displays, and measurement speed.
Table 3-3
If you click on “Advanced System Settings” a dialog will open called
“System Properties.” On this dialog there is an “Advanced” tab, which
opens up a dialog with a number of settings options. One of these is
“Performance”, and if you click on the “Settings” button under
“Performance”, you will see another dialog with a number of settings
options. The default is “Let Windows choose what’s best for my
computer.” You can also select “Adjust for best performance.”
You should leave the remaining selections unchanged.
Do NOT Use This Feature: To Do This…
Do not change Power Options.
If you click on “Advanced System Settings” a dialog will open called “System
Properties.”
On this dialog there is a tab called “Hardware.” You should not modify any
settings under the “Hardware” tab.
On this dialog there is also a tab called “Advanced.” You should not modify any
settings under the “Advanced” tab except as described above under “Settings
that can be changed”.
Do not remove installed Fonts
Do not change the following Display Settings:
— Screen Saver settings (under “Personalization)
— Screen resolution (under “Adjust Resolution”)
— DPI setting (under “Set custom text size”)
Do not change any settings under “Region and Language” or the instrument
keyboard and display may not operate properly
Do not delete or modify the "KeysightOnly" user account.
48 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Windows Configuration
In addition, Do Not:
— Add, delete, or modify disk drive partitions.
— Delete or modify Keysight registry entries.
— Change the contents of any directories containing the name "Keysight".
— Stop the IIS server
— Tamper with any virtual directories (or their contents) that came configured
with the instrument.
— Uninstall these libraries, interfaces, or programs:
— The I/O Libraries
— The .NET Framework or any Hotfixes or Service Packs for the .NET
Framework
— The “Microsoft Visual J# .NET Redistributable Package 1.1”
— Programs that begin with "Keysight"
— The Adobe Acrobat reader
—Modify:
— The I/O Library “GPIB27”, “GPIB28” interfaces shown as configured
Instrument I/O in the Connection Expert or I/O Config
Autoplay/Autorun
Since the introduction of Windows XP, the term Autoplay (sometimes also
called Autorun) has come to be associated with the feature which assists users
in selecting appropriate actions when new media and devices are detected.
The Autoplay/Autorun feature is turned off in the instrument, by default, for
heightened security, unless the Administrator account is running.
If you wish to re-enable Autoplay/Autorun, you may use the Auto Play function
in the Control Panel. However, be aware that if you do this you may be more
subject to virus attack from portable media such as USB flash drives.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 49
Instrument Operating System
Configuring Printers
Configuring Printers
Printers are configured using the Microsoft Windows Control Panel. It is easily
accessed from the Windows Start menu or from under the front panel System
key. This setup process can be done using the touch screen and front-panel
keys. See “Navigating Windows Without a Mouse” on page 64.
When setting up a new printer, you may need to load the printer driver (unless
you are using a network printer that your IT department has set up to include
the driver). The manufacturer of the printer supplies the driver software and
process. That may require that you attach an external USB disk drive. An
alternative is to connect the instrument to the LAN and download the driver
from the printer manufacturer’s internet site.
50 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Configuring LAN
Configuring LAN
Hostname
The Computer Name, or Hostname, is preconfigured from the factory. It must
be a unique name such that it does not conflict with other equipment on your
LAN. The preconfigured Computer Name is A-<model number>-xxxxx, where
xxxxx is the last 5 digits of the instrument’s serial number.
IP Address & Gateway
The instrument is preconfigured to obtain an IP Address via DHCP. You can
change the IP Address and Gateway as you desire.
You must be logged in as an "administrator" (default password:"Keysight4u!")
to make changes.
Connecting to a Network Shared Folder
The instrument contains standard Windows networking. The time required to
authenticate is dependent on your LAN infrastructure. You may have improved
performance by mapping a network drive to the shared folder that you need to
access.
To map a network drive, click the Start icon ., System Tools, Computer.
Select the Computer Tab, and select Map Network Drive from the drop down
menu:
.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 51
Instrument Operating System
Configuring LAN
When the Map Network Drive window appears, browse to the correct folder,
and click Finish.
In Windows 10 there is no visual indication that authentication is in
progress.
52 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Windows Security
Windows Security
Microsoft recommends the following to ensure the instrument's Windows
operating system is protected:
—Use an internet firewall.
— Get the latest critical Windows updates.
— Use up-to-date antivirus software.
Windows Firewall
The instrument is shipped with the Windows Firewall enabled. You can verify
the status of Windows Firewall by going to the Control Panel and clicking on
System and Security, Windows Firewall.
Windows Firewall Exceptions for programs and ports have been added to allow
proper operation of the instrument over a network. Modifying these settings
may cause the instrument to not operate properly.
Automatic Updates
Microsoft recommends that you always get the latest critical Windows updates
to ensure that the instrument's Windows operating system is protected. If the
instrument has internet access, the instrument default is set to automatically
check for critical Windows Updates and notify you.
You can change the configuration of the Microsoft Automatic Updates. You can
choose not to have automatic updates. However, if you do this then you should
manually update Windows periodically.
Be aware that downloading and installing Windows Updates can be
network and CPU usage intensive (impacting the instrument
performance), and some Windows Updates automatically reboot the
instrument. It is recommended that Windows Updates be performed
when the instrument is not in normal use.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 53
Instrument Operating System
Windows Security
Virus Protection
There is no antivirus software included with your instrument. To find
information regarding recommended antivirus software, visit the following
website:
http://www.keysight.com/find/x-series
and select FAQs under Support.
Having antivirus software installed may have a slight impact on the
instrument performance.
Spyware Protection
There is no anti-spyware software installed on the instrument. This should not
be a problem if you do not use the instrument for a lot of internet browsing.
Having spyware in the instrument could have an impact on the instrument
performance.
54 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
System Maintenance
System Maintenance
Backup
It is recommended that you have a regular backup strategy. Your IT
department may already have a backup strategy in place that is suitable for the
instrument and its data. Using the Instrument Recovery system in conjunction
with a regular backup strategy should allow full recovery of the instrument
data.
Windows has a Backup utility that you can use to archive files and folders in
case of a disk drive failure. You can also use third party backup utilities.
However, you must ensure that this third party software is compatible with the
instrument's system software. See “Customer installation of software” on
page 39 for more information.
When performing backups, we recommend that you backup the data to an
external storage device connected to the network or one of the instrument's
USB connectors. Also, you should perform backups at times when the
instrument is not being used for normal operations, as it may impact the
instrument's overall performance.
System Restore
Windows contains the capability to restore the system to a previous point in
time. System Restore is enabled with default settings as provided by Microsoft.
However, System Restore is not always 100% successful. Therefore, it is not
recommended that you rely on System Restore to protect your instrument.
System Restore has not been tested to verify successful restoring.
Disk Defragmenting
The instrument has a solid state drive. Disk defragmenting is not
recommended.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 55
Instrument Operating System
USB Connections
USB Connections
All of the USB ports are compatible with the USB 2.0/3.0 and 1.1 specification.
The three USB ports on the front panel (see graphic below) and three of the
USB ports on the rear panel are USB Series “A” ports. These are ports that you
can use to connect USB mass storage devices and printers. The instrument
USB Host support includes the standard Microsoft Windows USB drivers for
human interface, mass storage, printing, scanning, and imaging devices. A
complete up-to-date list of the Windows USB class driver support is available
on the Microsoft website.
The square USB port (see graphic below) on the rear panel is a USB 3.0 Series
“B” port and is used for controlling the instrument over USB. Information to
help you program your instrument is documented in the X-Series
Programmer’s Guide. The instrument USB device driver included in the
instrument software supports the test and measurement industry standard
USBTMC-USB488 device class.
In addition, the IO Libraries CD that was included with your instrument
contains USB Host drivers that allow control of other instruments connected to
the USB ports.
Keysight Technologies does not support or warrant correct instrument
operation if additional USB drivers from third parties are installed in the
instrument. It is possible that additional drivers could break the normal USB
operation. If USB operation is broken, recovery would require reinstalling the
instrument application using the Instrument recovery process.
56 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Disk Drive Partitioning and Use
Disk Drive Partitioning and Use
The drive is partitioned into 3 sections: C:, D: and E:
—The C: partition contains the Windows 10 operating system and software
installed by Keysight. This is an Open System which means you can install
additional software, and these should be installed on the C: drive. However,
only a limited set of software applications are tested for use with the
Keysight measurement software. The installation and/or use of other
software is not warranted and could interfere with the operation of the
measurement software. If instrument repair is ever needed, the Keysight
version of the C: drive is the only part of the instrument software that is
restored by the Instrument Recovery process. You must reload any other
software that you have added in the instrument.
—The D: partition is reserved for data storage. The User Accounts that are
configured by Keysight have their My Documents folder mapped to the D:
drive. This is for the convenience of backing-up the measurement data. You
should always back-up the data on the D: drive to an external device. This
allows you to restore the data if you ever need to replace the disk drive.
Table 3-4
—The E: partition is reserved for Keysight’s use. The primary use of the E:
drive is for housing the Calibration and Alignment data. Do not change or
overwrite the files on this drive. This could cause your instrument to not
meet specifications, or even to stop functioning correctly. Do not use this
drive for data storage. It is also recommended that you back up the
contents of this drive by using the factory calibration data backup utility.
Backing-up the factory calibration data
To back up the factory calibration data to an external location, you will need a
USB storage device.
Instruments running Window 10 should have an internal CAL_BACKUP F: drive,
which is the default backup location.
Step Notes
1. Press
System, Alignments,
Backup/Restore Align Data...
You may be prompted for the administrator password.
Enter Keysight4u!
An information window appears that informs you that
the instrument must shut down to complete the
backup:
"Press OK to force shut down and
proceed. Press Cancel to exit."
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 57
Table 3-4
Instrument Operating System
Disk Drive Partitioning and Use
Step Notes
2. Select OK. The Alignment Data Wizard will appear:
3. Follow the on screen instructions to
backup the calibration data to the
USB drive and save the file.
The default location is an
internal flash SD card, if
present, but you can
choose another location.
58 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Instrument Operating System
Disk Drive Recovery Process
Disk Drive Recovery Process
The Instrument Recovery System can be used to repair errors on the
instrument's C: drive partition or to restore the original factory configuration of
the system software on the disk drive. The Instrument Recovery System is
stored in a separate hidden disk drive partition.
Restoring the original factory system software does not restore any of the
following items:
— Additional software that has been installed after the instrument was
shipped from the factory. (Thus, following an Instrument Recovery any
software installed after the instrument was shipped from the factory will
need to be re-installed.)
— System configurations (for example user accounts, windows configurations)
that have been made after the instrument was shipped from the factory.
(Thus, following an Instrument Recovery configuration changes will have to
be performed.)
— The Instrument Recovery overwrites the contents of the C: partition. It does
not affect the D: or E: partitions.
It is recommended that the customer use a regular back up strategy. Your IT
department may already have a backup strategy in place that is suitable for the
instrument and its data. Using the Instrument Recovery System in conjunction
with a regular back up strategy should allow you to fully recover the
instrument's software and data.
Table 3-5 Recovery Process
Step Notes
1. Make sure the instrument is turned
off.
2. Turn on the instrument.
— Press the down arrow key to move
the highlight to Instrument
Recovery System, then press
Enter.
After the Keysight Technologies screen is
displayed,
This screen is displayed for five seconds.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 59
Instrument Operating System
Disk Drive Recovery Process
Table 3-5 Recovery Process
Step Notes
3. When the Instrument Recovery
System has booted, follow the
on-screen instructions to recover
the image of the C: drive.
— Press
4. A warning message appears.
— Press
2, then press Enter to select
the recovery.
Enter to start the recovery,
which may take up to 25 minutes to
complete.
5. Press
60 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Enter to exit and reboot the
instrument once this portion of the
recovery has completed.
Instrument Operating System
Disk Drive Recovery Process
Additional recovery steps may be required to fully recover the system to a
more current working state. This could involve restoring your own
backups of the instrument information or re-installing applications, data
and performing system customizations.
Updating the software (required after a recovery)
To install the latest software version, the software and installation instructions
are available at:
http://www.keysight.com/find/xseries_software
Table 3-6 Installing the Software
Step
1. Log out of the default user (instrument):
— Select the Start icon , select the
Sign out.
.,
2. At the log in prompt enter:
—User Name:
—Password: Keysight4u!
3. Follow the instructions on the software update
web page.
administrator
When you see the message Programming FPGAs...Do NOT turn
off power to the instrument, be sure to do as it says and DO NOT
turn off the instrument power at this time for ANY reason. If this process is
interrupted the instrument most likely will need to be sent back to an Keysight
Service Center for servicing before it will be usable again.
Change account settings icon
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 61
Instrument Operating System
Disk Drive Recovery Process
Table 3-6 Installing the Software
Step
The installation process can take up to 45 minutes. Do not turn the instrument
power off or serious damage may occur. If any pop up windows appear, click
OK or Ignore to proceed.
4. When the installation has finished, select
want to restart my computer now
5. After the instrument restarts, the newly installed
version of the X-Series instrument software will
run.
Yes, I
, Finish.
62 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B
Getting Started and Troubleshooting Guide
4 Using Windows Tools
The capabilities described in this section are Microsoft Windows 10
features. The discussion provided here gives some guidelines for using the
capabilities with the instrument. You need to refer to the Windows 10 help
documentation for more information. Your version of Windows may not
match these instructions exactly.
You need an external keyboard and mouse to fully use these features.
“Navigating Windows Without a Mouse” on page 64
“Remote Desktop: Using the X-Series Signal Analyzers Remotely” on page 65
“Embedded Web Server: Using the X-Series Signal Analyzers Remotely” on
page 73
“Windows Shortcuts and Miscellaneous Tasks” on page 79
63
Using Windows Tools
Navigating Windows Without a Mouse
Navigating Windows Without a Mouse
Table 4-1
Key Presses Actions
Esc
Enter
Alt
Right Arrow
Left Arrow
Up Arrow
Down Arrow
Tab
Del
Alt + Tab
Alt + Enter
Exits/closes a Windows dialog box (does not exit an Application window)
Does the current "default action". If a menu item or a button is currently
highlighted, then the Enter key activates that menu item or button.
Moves focus/control to the pull down menus bar in the active Window
In pull-down menu: opens the next menu to the right, or opens a submenu
In a dialog box: selects an option button
In pull-down menu: opens the next menu to the left, or opens a submenu
In dialog box: selects an option button
In pull-down menu: Moves to next selection up in the menu
In dialog box: selects an option button
In pull-down menu: Moves to next selection down in the menu
In dialog box: selects an option button
In dialog box: moves to the next/previous field
Deletes the currently selected item
Switches between the next/previous Application
Shows the Properties of the currently selected item
Alt + Esc
Backspace
Ctrl + Left arrow
Ctrl + Right arrow
Ctrl + Tab
Ctrl + Esc
Ctrl + Alt + Delete
64 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Cycles through items in the order that they had been opened
In My Computer or Windows Explorer: move up one level
In Internet Explorer: works like the BACK arrow key
Moves to the left one word at a time
Moves to the right one word at a time
In dialog box: moves to the next/previous Tab location
Opens the Windows Start Menu
Opens a window that enables you to select the Windows Task Manager
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Windows Remote Desktop is recommended for remote control of the
instrument. It offers fully-interactive control that is almost identical to direct
face-to-face control of the instrument. You can also remotely control the
instrument using the Embedded Web Server interface. The Embedded Web
Server functionality provides a communications method that does not require
login to the instrument. However, due to its slower response time, it is only
recommended for setup and data exchanges that do not involve instrument
control.
The Remote Desktop functionality is a Microsoft Windows 10 capability. The
following discussion provides some guidelines for using this capability with the
instrument. You need to refer to the Windows 10 help documentation for more
information. As Windows evolves, these instructions may no longer be exact.
You need an external keyboard and mouse to fully use this functionality.
Overview of Remote Desktop operation
Using the Remote Desktop functionality of the instrument allows you to control
and interact with the instrument from a remote computer as though you were
sitting in front of the instrument.
When you have configured the instrument for remote connectivity, and
configured a separate computer to act as a Remote Desktop Host, you can
send commands to the instrument from the remote computer, and you can see
the instrument display on the screen of the remote computer.
This section provides full details of how to set up the instrument for remote
connectivity, and also how to set up a computer running any version of
Microsoft Windows as a Remote Desktop Host.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 65
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Setting up Remote Desktop operation
Figure 4-1 Basic setup for remote desktop operation
To perform this operation successfully, you must have Administrator level access
to the instrument.
Table 4-2 Setting up a remote desktop connection
Step Action
1. On the instrument, open the
Windows Control Panel
2. Select System functions — From the Adjust your computers
3. Access Remote setting — In the Control Panel Home window,
4. Select the Remote option — On the Remote tab, in the Remote
5. To add users
6. Follow the on screen instructions.
— From the instrument application,
press
System, Control Panel,
settings menu, click
Remote settings
select
Desktop section, click the
appropriate checkbox.
— Click
Select Users, Add.
System.
Setting up the remote computer
The procedure depends on whether the Remote Computer to be set up is
running Windows 10, or another version of Microsoft Windows.
Remote computer running Windows 10
Windows 10 includes the Remote Desktop Connectivity Client software, so no
additional setup is required.
66 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Remote computer running another version of Windows
You can use any version of Windows to install and run the Client software for
Remote Desktop Connectivity. However, you need to have available a Windows
installation CD-ROM, because that contains the Client software.
The following instructions relate to software provided by Microsoft Corporation.
Keysight offers no warranty regarding the operation of such software. The
procedure described here may be changed by Microsoft at some future time.
Table 4-3 Install ing the Cl ient software
Step Notes
1. When the Welcome Screen appears,
click
Perform additional tasks
2. From the What do you want to do?
screen, click
Desktop Connection
3. Click
4. To access the installed software, click
Next.
Set up Remote
.
The Remote Desktop Connection InstallShield
Wizard appears.
Follow the on screen instructions provided by
the Wizard.
Start > All Programs > Accessories
>
Communications > Remote
Desktop Connection
.
How to locate the computer name of the instrument
To connect a remote computer to the instrument, you need to know its
Computer Name. The Computer Name can be displayed as follows:
Table 4-4 Locating the name from the Keysight application
Step Notes
On the instrument front panel, press
Show, System.
System,
A page listing various parameters appears.The
instrument’s computer name is shown in the
list next to the title Computer Name.
Table 4-5 Locating the name from the Windows desktop (with a mouse):
Step Notes
1. Click
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 67
Start, Control Panel.
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Table 4-5 Locating the name from the Windows desktop (with a mouse):
Step Notes
2. Double-click System
Running a Remote Desktop session
Initializing a Remote Desktop session
To initialize a Remote Desktop Session, you need to know the Computer Name of the instrument.
After setting up the remote computer for Remote Desktop Connectivity, as
described in “Setting up Remote Desktop operation” on page 66, you are
ready to start a Remote Desktop session.
Table 4-6 Starting a session
Step Notes
1. Click Windows >
>Programs,
Desktop Connection.
Start menu
Accessories > Remote
The Computer name is listed in the Computer
name, domain, and workgroup settings
section.
A Remote Desktop Connection dialog appears:
2. Enter the computer name of the
instrument.
3. Click
4. Enter the login account name and
68 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Connect.
password.
Only the current User or an Administrator can remotely log into the instrument.
To see who the current user of the instrument is, press
instrument until you can view the current user name on the Start menu. If no one
is currently logged into the instrument, any valid instrument user can remotely log
in.
A login dialog box appears.
The default account name is Instrument and the
default password is measure4u, but these
parameters may be changed by instrument users.
Ctrl+Esc on the
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
The instrument display appears on the screen of the remote computer.
Because the instrument front-panel keys are not available when using the
instrument remotely, three alternative methods are available to perform the
functions of the front-panel keys.
Windows Remote Desktop Options
Table 4-7 Setting Remote Desktop options
Step Notes
1. On the Remote Desktop
Connection menu, click
Options.
2. Under the
that the Computer name, User
name and Domain name are set
correctly.
General tab, ensure
The Options dialog has several tabs. Generally, the
default settings are correct.
You may choose to enter the password and save it for
future sessions, by checking the
password
box.
Save my
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 69
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Table 4-7 Setting Remote Desktop options
Step Notes
3. Click the
— Under
desktop size
select the size of the
window in which the
instrument display
appears. Do not select
any size smaller than the
instrument’s front panel
display. Selecting a
remote desktop size
smaller than the
instrument’s front panel
display results in some
of the items on the
instrument display not
being fully visible. In
such circumstances,
scroll bars do not
appear, so portions of
the display are not
accessible.
— Under
to 16 bits If you operate
Remote Desktop with
greater color depth (e.g.,
32-bit) your windows
may have a different
appearance than they
do on the instrument
display because
transparency becomes
enabled.
Display tab.
Remote
, you may
Colors, set this
70 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Table 4-7 Setting Remote Desktop options
Step Notes
4. Click the
tab.
— Selecting the
Drives
enables you to transfer
data between the
remote desktop and the
local PC.
—
To transfer data, click
Start on the task bar of
the remote computer,
then click
Computer
opens on the remote
computer and displays
the drives of both the
remote computer and
the local computer. You
can now copy and paste
between the two disk
drives.
5. Click the
Local Resources
Disk
checkbox
My
. Explorer
Experience tab.
To Optimize the performance of the Remote Desktop
session, choose the appropriate connection format
from the drop-down list.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 71
Table 4-8
Using Windows Tools
Remote Desktop: Using the X-Series Signal Analyzers Remotely
Ending a Remote Desktop session
There are two ways to disconnect the remote computer from the instrument,
ending the session:
Step Notes
1. Click the
or
2. When the remote desktop is full screen,
move the cursor to the bottom left of
the window:
X, then click OK.
— Click
— Click
Start, Disconnect.
Disconnect.
For full-screen, the X appears at the top center of
the window.
For non full-screen, the X appears in a red box at
the right of the window’s title bar.
You are asked to confirm that you want to
disconnect.
72 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
The instrument can be controlled using either the Embedded Web Server or
Windows Remote Desktop. The Embedded Web Server is a good solution
when you do not want to log into the instrument's user account. This allows
you to view the display or control the instrument, without logging the current
user off. Multiple users can connect at the same time
The web server in the X-Series signal analyzer updates many times per second
and it has the advantage over Remote Desktop that it does not lock out the
front panel.
Drag gestures do not work in web control, whereas they do in Remote Desktop.
Browsers that support the X-Series Signal Analyzer Embedded Web Server (these versions or later)
IE Chrome Safari FireFox iOS Safari Chrome for
11 35 8 34 8 39
Accessing the instrument through the Internet
It is possible to access and control the instrument through the Internet and
World Wide Web, or a local internet, using the built-in Embedded Server
functionality. This section provides details of how to use this functionality.
The instrument may also be accessed and controlled using the Windows
Remote Desktop functionality (see the section “Remote Desktop: Using the
X-Series Signal Analyzers Remotely” on page 65, for details).
The instrument Embedded Server capabilities are fully compliant with the LXI
(LAN eXtensions for Instrumentation) standard.
To gain access to the instrument from the LAN, you need to know its hostname (or IP Address).
For details of how to locate this information using the instrument Display, see
the computer name of the instrument” on page 67
Android
“How to locate
.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 73
Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
Table 4-9 Accessing the instrument
Step Notes
1. Enter a URL corresponding to the
instrument hostname or IP Address.
This functionality is only fully
supported when using Internet
Explorer.
In this example, the host name is “a-n9040b-00104”.
When the connection is made, the welcome page
appears.
2. Click
74 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
More Information
This displays further settings and configuration
information.
Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
Controlling the Instrument
Selecting this tab enables you to view, control and interact with the instrument
through the web server.
Table 4-10 Selecting the Control Instrument tab
Step Notes
1. Select
Control Instrument
A password entry dialog appears.
By default, this password is set at the factory as
“measure4u”. However, you may subsequently change the
password. (Select
Password
change the password.)
When the correct password has been entered, the Control
Instrument web page appears.
System, I/O Config, Web
Reset on the instrument front panel to
2. You can now enter new settings
as required.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 75
Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
Enabling SCPI Control of the instrument
Selecting this tab enables you to control the instrument via SCPI.
Selecting the Get Image tab
Selecting the Get Image tab captures a screen image from the Instrument
display.
To capture a screen image using the web server, the Instrument Application must
be running.
The image is captured as a Portable Network Graphics (PNG) file, to the default
file name Screen.png. The image file can be saved to the client computer disk
drive, or copied to the Windows clipboard.
A typical screen capture image appears as follows:
76 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
Selecting the Transfer Data tab
Selecting the Transfer Data tab enables you to capture results from the
instrument’s currently active measurement. Depending on the current
measurement type, captured results consist of either Trace Data or
Measurement Results.
To capture data using the web server, the instrument application must be running.
The captured data is formatted as a Comma Separated Value (CSV) file, which
may be saved on the client computer’s disk drive, or opened with a
spreadsheet application such as Microsoft Excel, or imported into a database
application such as Microsoft Access.
A typical Transfer Data web page display is shown below:
Selecting the Save/Recall tab
Selecting this tab enables you to save and recall data from the instrument.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 77
Using Windows Tools
Embedded Web Server: Using the X-Series Signal Analyzers Remotely
Selecting the Docs/Links tab
Selecting this tab enables access links to the instrument documentation and
application software.
78 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Using Windows Tools
Windows Shortcuts and Miscellaneous Tasks
Windows Shortcuts and Miscellaneous Tasks
This section provides a list of windows shortcuts (key combinations) that are
useful when you operate the instrument without an attached mouse and
keyboard. (See also “Navigating Windows Without a Mouse” on page 64.)
Although these shortcuts are available in any Windows 10 system, they are not
commonly used when a mouse and keyboard are attached.
Windows shortcuts (key combinations)
You can use the following combinations of front panel keys to perform basic
windows tasks when using the instrument without an attached mouse and
keyboard.
Table 4-11 Windows shortcut key combinations
To do the following: Press:
Display the Windows Start Menu
Cycle through all open applications
Select the first menu of a menu bar
Move through menu headings
Open (drop down) a menu
Move through items in an expanded menu
Close the current menu selection
Cancel the current menu bar selection
Open an application’s control menu (usually the left-most menu
on the menu bar, starting with File)
In a dialog: move between tabs
In a dialog: move forward through dialog box items
In a dialog: move backward through dialog box items
In a dialog: open a list box
In a dialog list box or check box: select or deselect one item at a
time
Ctrl+Esc
Alt+Tab
Alt
Left Arrow, Right Arrow
Down Arrow
Up Arrow, Down Arrow
Esc
Alt
Alt+Down Arrow
Ctrl+Tab
Tab
Shift+Tab
Alt+Down Arrow
Shift+Up Arrow, Shift+Down
Arrow
In My Computer, expand a selected folder
In My Computer, open a folder one level up from the current
folder
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 79
Enter
Bk Sp
Using Windows Tools
Windows Shortcuts and Miscellaneous Tasks
Windows taskbar auto-hide feature
The Windows taskbar should always be in the auto-hide mode when using the
instrument application. If the taskbar is not set to auto-hide, the lower part of
the instrument display is obscured by the taskbar.
If at any time the Windows taskbar is inadvertently set to the non-auto-hide
mode, you can restore the auto-hide behavior by doing the following:
Table 4-12 Restoring taskbar auto-hide mode
Step Notes
1. Click
2. Click Taskbar and Start Menu
3. Click the
4. Select the
Start, Control Panel If not using a mouse, press Ctrl+Esc.
Taskbar tab
Auto-hide the taskbar
check box
If you are not using a mouse, use the
shortcut key combinations specified in the
Section
combinations)” on page 79
these selections.
The Taskbar and Start Menu Properties
dialog appears.
If you are not using a mouse, press Tab
repeatedly until the auto-hide option is
selected, then press
check box state.
“Windows shortcuts (key
to make
Select to toggle the
5. Click
80 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
OK.
This applies the change and closes the
dialog box.
Keysight X-Series Signal Analyzers
N9040B, N9030B, N9020B, N9010B, N9000B
Getting Started and Troubleshooting Guide
5 Troubleshooting
“Check the Basics” on page 82
“Problems with Microsoft Windows 10” on page 84
“Returning an Analyzer for Service” on page 85
No operator serviceable parts inside. Refer servicing to qualified personnel. To
prevent electrical shock do not remove covers.
81
Troubleshooting
Check the Basics
Check the Basics
— Is there power at the receptacle?
— Is the analyzer turned on? Check to see if the green LED beside the power
— If other equipment, cables, and connectors are being used with your signal
— Is the Measurement Application running? If not, there is a software launch
— Does the instrument application have the focus? If not, move focus to the
switch is on. Also, listen for internal fan noise to determine if the analyzer
cooling fans are running.
analyzer, make sure they are connected properly and operating correctly.
If the analyzer cannot completely load or run the operating system, or the
instrument application is not successfully launched, the problem could be a
corrupt disk drive. If the analyzer gets far enough along in the boot process
to run the "Instrument Recovery System", perform the “Disk Drive Recovery
Process” as described on page 60.
shortcut/icon on the desktop.
application with Alt-Tab.
— Review the measurement procedures being performed when the problem
first appeared. Are all of the settings correct?
— If the analyzer is not functioning as expected, return the analyzer to a
known state by pressing Mode Preset.
Some analyzer settings are not affected by a Preset. If you wish to reset the
analyzer settings, press
System, Power On, Restore Power On Defaults.
— Is the measurement being performed, and the results that are expected,
within the specifications and capabilities of the analyzer?
Refer to the specifications guide for your analyzer.
http://literature.cdn.keysight.com/litweb/pdf/N9040-90002.pd f
http://literature.cdn.keysight.com/litweb/pdf/N9030-90089.pd f
http://literature.cdn.keysight.com/litweb/pdf/N9020-90276.pd f
http://literature.cdn.keysight.com/litweb/pdf/N9010-90071.pd f
http://literature.cdn.keysight.com/litweb/pdf/N9000-90035.pd f
Technical manual pdf files are available on the documentation DVD
provided with the instrument, and on the Keysight website:
http://www.keysight.com/find/uxa_manuals
http://www.keysight.com/find/pxab_manuals
http://www.keysight.com/find/mxab_manuals
http://www.keysight.com/find/exab_manuals
82 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Troubleshooting
Check the Basics
http://www.keysight.com/find/cxab_manuals
— If the analyzer is not communicating via the LAN connection, check for the
presence of blinking yellow LEDs on the rear panel LAN connector. If the
ACT LED is not blinking, check the LAN cable and LAN integrity.
— To meet specifications, the analyzer must be aligned. Either the Auto Align
(On) feature must be selected (press System, Alignments, Auto Align, and
select Normal), or the analyzer must be manually aligned.
— Perform an Alignment. Press System, Alignments, Align Now, Align All
Now.
— If the previously performed alignments did not resolve the problem, press
System, Alignments, Restore Align Defaults. Then press System,
Alignments, Align Now, Align Now All.
— If the analyzer exhibits large amplitude errors (> 10 dB) especially at
frequencies above 10 GHz, the RF preselector might not be properly
centered. Press AMPTD, Signal Path, Presel Center. If the signal amplitude
error is corrected, the preselector characterization should be performed.
Press System, Alignments, Ad vanced, Characterize Preselector. The
characterization will take several minutes and the analyzer must not be
interrupted during this time. If the analyzer is interrupted during the
characterization process, the characterization data will be destroyed and it
will be necessary to perform the entire process again.
— Is the analyzer displaying an error message? If so, refer to the Instrument
Messages Guide.
— Check if the external frequency reference is selected but not available.
Verify that it is selected by pressing Input/Output, Freq Ref Input. If
External is selected, changing the setting to Sense allows the analyzer to
sense the presence of an external reference and use it only if it is available.
The frequency of the reference should be set correctly.
— If you are using a Windows program other than the instrument application,
you may notice it running slow. Place the instrument application in single
sweep/measurement.
TIP You can get automatic electronic notification of new instrument software
releases and other product updates/information by subscribing to the
Keysight Technologies Test & Measurement E-Mail Notification Service for
your signal analyzer at http://keysight.com/find/MyKeysight
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 83
Troubleshooting
Problems with Microsoft Windows 10
Problems with Microsoft Windows 10
The Microsoft Windows 10 operating system settings have been optimized for
the best performance. Modification of these settings may degrade instrument
performance and measurement speed. Those that can be safely modified are
described in “Settings that can be changed” on page 47.
The X-Series if Signal Analyzers operate in an open Windows environment, so
you can install software on the instrument. However, installation of
non-approved software may affect instrument performance. Keysight does not
warrant the performance with non-approved software installed.
84 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Troubleshooting
Returning an Analyzer for Service
Returning an Analyzer for Service
Calling Keysight Technologies
Keysight Technologies has offices around the world to provide you with
complete support for your analyzer. To obtain servicing information or to order
replacement parts, contact the nearest Keysight Technologies office listed
below. In any correspondence or telephone conversations, refer to your
analyzer by its product number, full serial number, and software revision.
Press System, Show System, and the product number, serial number, and
software revision information will be displayed on your analyzer screen. A serial
number label is also attached to the rear panel of the analyzer.
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 85
Troubleshooting
Returning an Analyzer for Service
Locations for Keysight Technologies
Online assistance: http://www.keysight.com/find/assist
Americas
Canada
1 877 894 4414
Asia Pacific
Latin America
(305) 269 7500
United States
1 800 829 4444
Australia
1 800 629 485
India
1 800 112 929
Malaysia
1 800 888 848
Thailand
1 800226 008
Europe & Middle East
Austria
43 (0) 1 360 277 1571
Finland
358 (0) 10 855 2100
Ireland
1890 924 204
Netherlands
31 (0) 20 547 2111
Switzerland
0800 80 53 53
China
800 810 0189
Japan
0 120 (421) 345
Singapore
1 800 375 8100
Belgium
32 (0) 2 404 93 40
France
0825 010 700*
*0.125 Euros/minute
Israel
972-3-9288-504/544
Spain
34 (91) 631 3300
United Kingdom
44 (0) 118 9276201
Hong Kong
800 938 693
Korea
080 769 0800
Tai wan
0800 047 866
Denmark
45 70 13 15 15
Germany
49 (0) 7031 464 6333
Italy
39 02 92 60 8484
Sweden
0200-88 22 55
Other European Countries:
http://www.keysight.com/find/contactus
Read the Warranty
The warranty for your analyzer is in the front of your Specifications Guide.
Please read it and become familiar with its terms.
If your analyzer is covered by a separate maintenance agreement, please be
familiar with its terms.
86 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Troubleshooting
Returning an Analyzer for Service
Service Options
Keysight Technologies offers several optional maintenance plans to service
your analyzer after the warranty has expired. Call your Keysight Technologies
office for full details.
If you want to service the analyzer yourself after the warranty expires, you can
download the service documentation that provides all necessary
troubleshooting and maintenance information from the Keysight web page.
Performance Verification and Adjustment tests require the N7814A Keysight
X-Series Signal Analyzer Calibration Application Software. Information
regarding the N7814A Keysight X-Series Analyzer Calibration Application
Software can be found at:
http://www.keysight.com/find/calibrationsoftware
X-Series Signal Analyzers Getting Started and Troubleshooting Guide 87
Troubleshooting
Returning an Analyzer for Service
Packaging the Instrument
Use original packaging or comparable. It is best to pack the unit in the original
factory packaging materials if they are available.
Analyzer damage can result from using packaging materials other than those
specified. Never use styrene pellets in any shape as packaging materials. They do
not adequately cushion the equipment or prevent it from shifting in the carton.
They cause equipment damage by generating static electricity and by lodging in
the analyzer louvers, blocking airflow.
You can repackage the analyzer with commercially available materials, as
follows:
Table 5-1
Step Notes
1. Wrap the analyzer in anti-static
plastic to reduce the possibility
of damage caused by
electrostatic discharge
2. Use a strong shipping container. The carton must be both large enough and strong
enough to accommodate the analyzer. A
double-walled, corrugated cardboard carton with 159
kg (350 lb) bursting strength is adequate. Allow at
least 3 to 4 inches on all sides of the analyzer for
packing material.
3. Surround the equipment with
three to four inches of packing
material and prevent the
equipment from moving in the
carton.
4. Seal the shipping container
securely with strong nylon
adhesive tape.
5. Mark the shipping container
“FRAGILE, HANDLE WITH
CARE” to assure careful
handling.
6. Retain copies of all shipping
papers.
If packing foam is not available, the best alternative is
plastic bubble-pak. This material looks like a plastic
sheet filled with 1-1/4 inch air bubbles. Use the
pink-colored bubble which reduces static electricity.
Wrapping the equipment several times in this material
should both protect the equipment and prevent it from
moving in the carton.
88 X-Series Signal Analyzers Getting Started and Troubleshooting Guide
Index
Index
A
Auto-hide Taskbar, 80
B
battery replacement, 19
C
C drive usage, 57
Computer Name, 69
computer name
how to locate it, 67
connectors, front panel, 22
contents of shipment, 10
Control Panel
taskbar, 80
controlling Windows without a
mouse, 64
cooling the instrument, 11
D
D drive data storage, 57
data storage, 57
disk drive recovery process, 59
display capture, 76
Domain Name, 69
drive C use, 57
drive D use, 57
drive recovery, 59
E
electrostatic discharge (ESD)
protecting against, 20
Embedded Web Server
Get Data Page, 77
Get Data Tab, 77
Get Image Page, 76
Get Image Tab, 76
Web Control Page, 76, 77, 78
embedded web server, 73
Enabling SCPI Control
Web Control Tab, 76, 77, 78
F
fixing the disk drive, 59
front panel
connectors and keys, 22
symbols, 36
fuses, 17
H
hard drive recovery, 59
I
initialization with mouse, 12
installing programs to drive C, 57
instrument location, 11
instrument recovery, 59
Instrument Recovery System, 59
instrument ventilation, 11
K
Keycode Commands
Windows, 79
keys, 22
Keysight Technologies, calling, 85
L
line voltage, 17
locating the instrument, 11
M
mouseless Windows navigation, 64
My Documents location, 57
N
N90x0B
Computer Name, 69
computer name, 67
Domain Name, 69
internet access, 73
web access, 73
windows system, 63
navigating without a mouse, 64
O
operating remotely, 65
operating system, 63
P
packaging, 88
power cords, 17
power source, 17
problems with shipment, 10
program storage, 57
R
rack mounting, 11
rear panel
symbols, 36
rear panel features, 32
recovering the hard drive, 59
recovery process, 59
Remote Desktop
running, 68
Remote Operation
Connection Speed, 69
remote operation, 65
embedded web server, 73
internet access, 73
replacing battery, 19
running Windows without a mouse, 64
S
saving data to internal drives, 57
saving programs on C drive, 57
Screen Capture, 76
service options, 87
shipment contents, 10
Shortcut keys
Windows, 79
storing data on D drive, 57
symbols, on front and rear panels, 36
system recovery, 59
T
Task bar
Windows, 80
turn on
with a mouse, 12
U
URL, sales and service, 86
User Accounts location, 57
using the instrument remotely, 65
using Windows without a mouse, 64
X-Series Signal Analyzer Getting Started and Troubleshooting Guide 89
V
verifying contents, 10
W
warranty, 86
Windows, 64
10, 63
Control Panel, 80
Remote Desktop
Installing, 66
Setting up, 66
Screen Capture, 76
Shortcut keys, 79
taskbar
auto-hide, 80
Windows Remote Desktop, 65
options, 69
Options Dialog
Experience Tab, 69
General Tab, 69
running, 68
Setting up Remote Computer, 66
setting up the N90x0B, 66
Setting up Windows Systems
10, 66
Index
X-Series Signal Analyzer Getting Started and Troubleshooting Guide 90
This information is subject to change
without notice.
© Keysight Technologies 2018
Edition 1, March 2018
N9040-90049
www.keysight.com
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