No part of this manual may be reproduced in
any form or by any means (including
electronic storage and retrieval or
translation into a foreign language) without
prior agreement and written consent from
Keysight Technologies, Inc. as governed by
United States and international copyright
laws.
Manual Part Number
P9241-97005
Edition
Second edition, May 2019
Printed in Malaysia
Published by:
Keysight Technologies, Inc.
1900 Garden of the Gods Road
Colorado Springs, CO 80907 USA
Print History
P9241-97000, March 2018
P9241-97005, May 2019
Warranty
The material contained in this document is
provided "as is," and is subject to being
changed, without notice, in future editions.
Further, to the maximum extent permitted
by applicable law, Keysight disclaims all
warranties, either express or implied, with
regard to this manual and any information
contained herein, including but not limited
to the implied warranties of
merchantability and fitness for a particular
purpose. Keysight shall not be liable for
errors or for incidental or consequential
damages in connection with the furnishing,
use, or performance of this document or of
any information contained herein. Should
Keysight and the user have a separate
written agreement with warranty terms
covering the material in this document that
conflict with these terms, the warranty
terms in the separate agreement shall
control.
Technology License
The hardware and/or software described in
this document are furnished under a license
and may be used or copied only in
accordance with the terms of such license.
U.S. Government Rights
The Software is "commercial computer
software," as defined by Federal Acquisition
Regulation ("FAR") 2.101. Pursuant to FAR
12.212 and 27.405-3 and Department of
Defense FAR Supplement ("DFARS")
227.7202, the U.S. government acquires
commercial computer software under the
same terms by which the software is
customarily provided to the public.
Accordingly, Keysight provides the Software
to U.S. government customers under its
standard commercial license, which is
embodied in its End User License Agreement
(EULA), a copy of which can be found at
www.keysight.com/find/sweula. The
license set forth in the EULA represents the
exclusive authority by which the U.S.
government may use, modify, distribute, or
disclose the Software. The EULA and the
license set forth therein, does not require or
permit, among other things, that Keysight:
(1) Furnish technical information related to
commercial computer software or
commercial computer software
documentation that is not customarily
provided to the public; or (2) Relinquish to,
or otherwise provide, the government rights
in excess of these rights customarily
provided to the public to use, modify,
reproduce, release, perform, display, or
disclose commercial computer software or
commercial computer software
documentation. No additional government
requirements beyond those set forth in the
EULA shall apply, except to the extent that
those terms, rights, or licenses are explicitly
required from all providers of commercial
computer software pursuant to the FAR and
the DFARS and are set forth specifically in
writing elsewhere in the EULA. Keysight
shall be under no obligation to update,
revise or otherwise modify the Software.
With respect to any technical data as
defined by FAR 2.101, pursuant to FAR
12.211 and 27.404.2 and DFARS 227.7102,
the U.S. government acquires no greater
than Limited Rights as defined in FAR 27.401
or DFAR 227.7103-5 (c), as applicable in any
technical data.
Safety Notices
This product has been designed and tested
in accordance with accepted industry
standards, and has been supplied in a safe
condition. The documentation contains
information and warnings that must be
followed by the user to ensure safe
operation and to maintain the product in a
safe condition.
A CAUTION notice denotes a hazard.
It calls attention to an operating
procedure, practice, or the like that,
if not correctly performed or
adhered to, could result in damage
to the product or loss of important
data. Do not proceed beyond a
CAUTION notice until the indicated
conditions are fully understood and
met.
A WARNING notice denotes a
hazard. It calls attention to an
operating procedure, practice, or
the like that, if not correctly
performed or adhered to, could
result in personal injury or death.
Do not proceed beyond a WARNING
notice until the indicated
conditions are fully understood and
met.
Follow the Startup Sequence / 7
Related Documentation / 8
Keysight P9241/42/43A oscilloscopes let you capture, display, measure, and
analyze electronic signals.
The purpose of this Startup Guide is to detail the processes of receiving and
installing the Keysight P9241/42/43A oscilloscopes.
The chapters in this guide cover the basics of setting up and configuring a USB
oscilloscope system, as well as installing the required software.
If you have any questions after reviewing this information, please contact your
local Keysight Technologies representative or contact us through our website at
www.keysight.com/find/usb-instruments.
Follow the Startup Sequence
Closely follow the startup process flow in this document. Deviating from the
sequence can cause unpredictable system behavior, damage your system, and may
cause personal injury.
1 Unpack and inspect. See: Chapter 2, “Unpack and Inspect,” starting on page
11
2 Verify the shipment. See: Chapter 3, “Verify Shipment Contents and Model
Options,” starting on page 13
7
1Introduction
3 Install drivers and software. See: Chapter 4, “Install the Software,” starting on
page 15
4 Connect the oscilloscope. See: Chapter 5, “Connecting the Oscilloscope,”
starting on page 19
5 Verify operation with the Soft Front Panel (SFP). See: Chapter 6, “Verify
Operation,” starting on page 25
6 Make a measurement. See: Chapter 7, “Make a Measurement,” starting on
page 31
7 Installation is complete. Proceed to program your product through the API. See:
Chapter 8, “Applications Programming Interface (API) Overview,” starting on
page 41
Related Documentation
To access documentation related to the Keysight P9241/42/43A oscilloscopes, go
to www.keysight.com/manuals/P9241A.
DocumentDescriptionFile nameFormat
Startup Guide
(this manual)
Soft Front Panel
(SFP) User's
Guide
Includes procedures to help you to
unpack, inspect, install (hardware
and software), verify operation, and
make a basic measurement.
Shows how to use the
P9241/42/43A oscilloscope's Soft
Front Panel (SFP) user interface.
Shows how to program the
P9241/42/43A oscilloscopes using
SCPI commands.
P924x_SCPI_Programmers_Guide.chmCHM (Microsoft
Help Format)
P924x_SCPI_Programmers_Guide.pdfPDF
Introduction1
DocumentDescriptionFile nameFormat
IVI Programming
Guide
IVI Driver
reference (help
system)
LabVIEW Driver
Reference
See AlsoThe data sheet introduces the product and provides full product specifications.
Shows you how to use Visual Studio
2010 with the .NET Framework to
write IVI-COM Console Applications
in Visual C#.
Provides detailed documentation of
the IVI-COM and IVI-C driver API
functions, as well as information to
help you get started with using the
IVI drivers in your application
development environment.
Provides detailed documentation of
the LabVIEW G Driver API functions.
P924x_IVI_ProgrammingGuide.pdfPDF
AgInfiniiVision.chmCHM (Microsoft
KtInfiniiVision_LabVIEW_Help.chmCHM (Microsoft
You can find the data sheet at: www.keysight.com/products/P9241A
The Keysight P9241/42/43A Oscilloscopes Security Guide is available at
Inspect for Damage / 12
Return an Instrument for Service / 12
Electrostatic discharge (ESD) can damage or destroy electronic components. Use
a static-safe work station to perform all work on electronic assemblies. The
following figure shows a static-safe work station using two types of ESD
protection: conductive table-mat and wriststrap combination, and conductive
floor-mat and heelstrap combination. Both types, when used together, provide a
significant level of ESD protection. Of the two, only the table-mat and wrist-strap
combination provides adequate ESD protection when used alone. To ensure user
safety, the static-safe accessories must provide at least 1 M
ground.
Ω of isolation from
11
2Unpack and Inspect
WARNING
CAUTION
NOTE
DO NOT use these techniques for a static-safe work station when working on
circuitry with a voltage potential greater than 500 volts.
Inspect for Damage
After unpacking an instrument, inspect it for any shipping damage. Report any
damage to the shipping agent immediately, as such damage is not covered by the
warranty.
To avoid damage when handling an instrument, do not touch exposed connector pins.
Return an Instrument for Service
Should it become necessary to return an instrument for repair or service, follow
the steps below:
It is recommended that you return all the P924xA instrument and cables for repair and
calibration.
1 Review the warranty information shipped with your product.
2 Contact Keysight to obtain a Return Material Authorization (RMA) and return
address. For assistance finding Keysight contact information, go to
www.keysight.com/find/assist.
3 Write the following information on a tag and attach it to the malfunctioning
equipment:
•Name and address of owner. A P.O. box is not acceptable as a return
address.
•Instrument serial number(s). The serial number label is located on the
bottom panel of the instrument. The serial number can also be read from the
Soft Front Panel interface - after the hardware is installed.
•Description of failure or service required.
4 Pack the instrument in its original packaging. Include all cables. If the original
packaging material is not available, use anti-static bubble wrap or packing
peanuts and place the instrument in a sealed container and mark the container
-FRAGILE-.
5 On the shipping label, write ATTENTION REPAIR DEPARTMENT and the RMA
PC Requirements / 15
Software Installation Overview / 15
Updating Oscilloscope Firmware as New Oscilloscopes Are Connected / 17
Updating Chassis Firmware / 17
PC Requirements
ItemRequirements
Operating systemWindows 7 (64-bit) or Windows 10 (64-bit)
Processor speed1.5 GHz dual core (x64) minimum, 2.4 GHz recommended, no support for Itanium64
Available memory8 GB recommended for 64-bit operating systems
Available disk space1.5 GB available hard disk space, includes:
• 1 GB available for Microsoft .NET Framework 3.5 SP1
• 100 MB for Keysight IO Libraries Suite
VideoSupport for DirectX 9 graphics with 128 MB graphics memory recommended (Super VGA
graphics is supported)
ConnectionUSB 3.0
BrowserMicrosoft Internet Explorer 7.0 or greater
Software Installation Overview
This installation includes the following:
•Keysight IO Libraries Suite (IOLS), which includes the Keysight Connection
Expert. This software must be installed first.
•Instrument software, which includes the soft front panel (SFP), device drivers
(IVI-C, IVI-COM, and LabVIEW G) and documentation for the Keysight
P9241/42/43A oscilloscopes.
15
4Install the Software
CAUTION
NOTE
Software Installation Procedure:
1 Install the Keysight IO Libraries Suite:
See the P924x InfiniiVision Oscilloscope software release notes to find the version of
Keysight IO Libraries Suite software that is required.
Keysight IO Libraries Suite software is available at
www.keysight.com/find/iosuite.
Follow the installer prompts to install the IO libraries.
2 Install the P924x InfiniiVision Oscilloscope software.
This software is included with your shipment and is also available at
www.keysight.com/products/P9241A.
The install package for 64-bit Windows operating systems must be used with the
P9241/42/43A oscilloscopes.
a Launch the software installer.
b Follow the installer prompts. Choose a "Complete" installation to install all
software and documentation, or a "Custom" installation to select from a
listing of other features.
Updating Oscilloscope Firmware as New Oscilloscopes Are Connected
The software installation process on the host PC includes FPGA updates to
connected P924x oscilloscopes. Because you can connect new oscilloscopes after
the main software installation, there is a way to perform FPGA updates separately:
•From the Windows Start menu, choose All Programs > Keysight InfiniiVision Oscilloscope > Update Keysight InfiniiVision Firmware.
Updating Chassis Firmware
The software installation process on the host PC does not update chassis FPGA
firmware. If you should need to update the chassis firmware, you can do it through
the Chassis Soft Front Panel.
To open the Chassis Soft Front Panel and access the chassis firmware update
options:
1 Click the Keysight IO Libraries Suite icon in the task bar and choose Connection
Expert from the popup menu.
2 In the Keysight Connection Expert window, select the PXI/AXIe Chassis tab;
then, for the chassis whose SFP you want to start, click the Start Soft Front Panel
link.