The information contained in this document is subject to change without notice.
Keysight Technologies makes no warranty of any kind with regard to this material, including but
not limited to, the implied warranties of merchantability and fitness for a particular purpose.
Keysight Technologies shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material.
Manual Part Number
N5191-90023
Edition
Edition 1, July 2018
Printed in USA/Malaysia
Published by:
Keysight Technologies, Inc.
1400 Fountaingrove Parkway
Santa Rosa, CA 95403
The instructions in this firmware upgrade guide enable you to upgrade firmware on a Keysight
X-Series signal generator from the Keysight Technologies website.
Before using this guide, you should be familiar with the basic operation of the signal generator. If
you are not comfortable with using the signal generator’s menus and with entering parameter
values, refer to the instrument’s User’s Guide and familiarize yourself with the basic operation
information.
Basic Upgrade Process
1. Confirm required equipment (page 5).
2. Run the signal generator’s functionality check (page 6).
3. Connect the signal generator to a PC (page 7).
4. Download and install the firmware (page 8).
5. Rerun signal generator’s functionality check (page 6).
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Step 1. Confirm Required Equipment
PC Requirements
Firmware Upgrade Guide
450 MHz Pentium
Operating System, Windows XP, Windows 7, Windows 10
128 MB RAM
20 MB free disk space
Internet browser to download firmware files from the Internet, or to view firmware release information on your PC over the Internet.
Either browser must be Java enabled with Java 1.02 or above.
If using GPIB:
— an installed and configured GPIB IO interface card and a GPIB cable
— either the Keysight or National Instruments I/O Libraries
If using LAN:
— an installed and configured LAN interface card
— To connect either directly to the PC, or the PC through to LAN, use a 100Base-T LAN cable
— See the FAQ: “How do I connect the Keysight MXG Signal Generator to a PC using LAN?
If you encounter problems, contact your network administrator.
If using USB:
II or higher
Microsoft
Netscape Navigator 4.0 or later
Internet Explorer 4.01 or later
— an unused USB port
— a USB cable with Micro USB connector
— the Keysight I/O Library 15.5 or later or the National Instruments VISA library 4.0 or later.
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Firmware Upgrade Guide
Step 2. Run the Signal Generator’s Functionality Check
Use the following procedure to confirm that the signal generator powers up and that the internal
check identifies no errors. The internal check evaluates the operation of the signal generator and
returns an error message if it detects a problem.
1. Turn on power to the signal generator and let it warm up for at least five minutes.
2. Check to see if the ERR annunciator is on.
— If the ERR annunciator is off, the signal generator’s functionality check passed.
— If the ERR annunciator is on:
a. View the error queue:
Press Error.
b. Resolve all problems causing errors.
If you are unable to resolve the errors, contact Keysight Technologies (see page 11).
c. Clear the error queue: Press Clear Error Queue(s) and go to step 3.
3. Repeat the functionality check:
Cycle the signal generator’s power.
4. Repeat step 2.
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Firmware Upgrade Guide
Step 3. Connect the Signal Generator to the PC
Using LAN
Connect the signal generator to the PC:
Either
— use a 100 Base-T LAN cable to connect the signal generator to the PC,
or
— connect both the PC and the signal generator to the LAN using 100 Base-T LAN cables.
There are numerous ways to configure the signal generator to connect to the LAN. Refer to:
— Keysight MXG FAQ’s “How do I connect the Keysight MXG Signal Generator to a PC using
Depending on the signal generator's current LAN settings and which procedure you choose, the
signal generator's LAN settings may be changed. Since these settings are persistent (retained
through presets and power cycles) it is recommended that you record the current LAN settings so
you can restore them back to their original settings after upgrading the firmware. Information on
the LAN softkeys is provided in key Help of the instrument. See also the User’s Guide.
Using GPIB
1. Connect a GPIB cable between the PC and the signal generator.
The signal generator’s GPIB address is set to 19 at the factory. The acceptable range of
addresses is 0 through 30. Once initialized, the state of the GPIB address is not affected by a
signal generator preset or by a power cycle. Other instruments on the GPIB cannot use the
same address as the signal generator.
If there is more than one signal generator on the same bus whose GPIB address is 19, turn the
power off to the instrument(s) or change the address of the signal generator of interest.
Using USB
Connect a USB cable between the PC and the signal generator’s rear panel Micro USB connector.
If the “Found New Hardware” wizard activates, select Install the Software Automatically.
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Firmware Upgrade Guide
Step 4. Download and Install the Firmware Files
From the Keysight Technologies website
1. In an Internet browser, enter http://www.keysight.com/find/upgradeassistant.
2. Download and run the latest Keysight X-Series Firmware Package.
3. Once the upgrade assistant starts, follow the program’s prompts (see page 9).
4. After the upgrade completes, press the signal generator’s Local hardkey to return front panel
control.
5. Run the signal generator’s functionality check (see page 6).
If the upgrade is interrupted, the instrument tries to load a recovery image;
if errors appear, they can be safely ignored. Run the Upgrade Assistant
again to install the proper firmware; additional errors may appear, but
these can also be ignored unless pressing Error > Clear Error Queue does
not clear them. If you cannot clear the errors, contact Keysight
Technologies (see page 11).
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Running the Upgrade Assistant
Firmware Upgrade Guide
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Firmware Upgrade Guide
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Firmware Upgrade Guide
Contacting Keysight Technologies
— assistance with test and measurements needs, and information on finding a local Keysight
office:
http://www.keysight.com/find/assist
— accessories or documentation: http://www.keysight.com/find/uxg
— new firmware releases: http://www.keysight.com/find/upgradeassistant
If you do not have access to the Internet, please contact your field engineer.
In any correspondence or telephone conversation, refer to the signal
generator by its model number and full serial number. With this
information, the Keysight representative can determine whether your unit
is still within its warranty period.
Returning a Signal Generator to Keysight
Use the following steps to return a signal generator to Keysight Technologies for servicing:
1. Gather as much information as possible regarding the signal generator’s problem.
2. Call the phone number listed on the Internet (http://www.keysight.com/find/assist) that is
specific to your geographic location. If you do not have access to the Internet, contact your
Keysight field engineer.
After sharing information regarding the signal generator and its condition, you will receive
information regarding where to ship your signal generator for repair.
3. Ship the signal generator in the original factory packaging materials, if available, or use similar
packaging to properly protect the signal generator.