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E4443A-02
S E R V I C E N O T E
Supersedes:
None
E4443A PSA Series Spectrum Analyzer
Serial Numbers: US00000000/US99999999
MA00000000/MA99999999
Duplicate Service Notes:
E4440A-03
E4443A-02
E4445A-02
Un-initialized cal files on replacement board causes error(s) 607
To Be Performed By: Agilent-Qualified Personnel or Customer
Parts Required:
None
ADMINISTRATIVE INFORMATION
SERVICE NOTE CLASSIFICA TI ON:
MODIFIC ATION RECOMMENDED
ACTION [[]] IMMEDIATELY STANDARDS:
CATEGORY: X ON SPECIFIED FAILURE LABOR: 0.5 Hours
LOCATION [[]] CUSTOMER INSTALLABLE SERVICE [[]] RETURN USED [[]] RETURN
CATEGORY: [[]] ON-SITE INVENTORY: [[]] SCRAP PARTS: [[]] SCRAP
X SERVICE CENTER X SEE TEXT X SEETEXT
AVAILABILITY: PRODUCT’S SUPPORT LIFE AGILENT RESPONSIBLE UNTIL:
[[]] AGREEABLE TIME
AUTHOR: JC PRODUCT LINE: PL12
ADDITIONAL INFORMATION:
© AGILENT TECHNOLOGIES, INC. 2002
PRINTED IN U.S.A.
June 20, 2002
Page 1 of 2
Page 2 of 2 E4443A-02
Situation:
After replacing the third converter board, errors such as
607, Media could be corrupt, EEPROM TCONV_TEM_COEF_CAL_FILE.
. 605, Data corrupt or stale, RAM copy of TCONV_TEM_COEF_CAL_FILE.
. 607, Media could be corrupt, EEPROM TCONV_321_AMP_CAL_FILE.
. 605, Data corrupt or stale, RAM copy of TCONV_321_AMP_CAL_FILE.
. 607, Media could be corrupt, EEPROM TCONV_HIGHBAND_CAL_FILE.
. 605, Data corrupt or stale, RAM copy of TCONV_HIGHBAND_CAL_FILE.
. 607, Media could be corrupt, EEPROM TCONV_EXTMIX_CAL_FILE.
605, Data corrupt or stale, RAM copy of TCONV_EXTMIX_CAL_FILE
may appear that cannot be cleared by running PSA adjustments or power-on alignments.
These errors are
related to calibration files on the third converter board not being initialized. There is a possibility that
other replacement boards will show the same problem.
Solution/Action:
Go to the Agilent PSA Service Web Page,
http://mktwww.soco.agilent.com/field/service/signal/psa/, and click on the “Cu rrent Probl em s
link. There you will find a brief description of this issue as well as a Vee Program which, when run,
will initialize all the calibration values on the Third Converter board and clear the above error
messages. If 607 errors appear after the replacement of any other board besides the third
converter board and cannot be cleared by running the PSA cal software or th e po we r-on
alignments, return the board and exchange it for a new one.
”
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