83622B-07
SERVICE NOTE
SUPERSEDES: NONE
836xx Series Synthesized Sweepers
Serial Numbers: 0000A00000 / 9999Z99999
Increased switching time (longer delays) in list mode operation.
Duplicate Service Notes:
83620A-07 83620B-08 83621A-04 83621B-05 83622A-06
83622B-07 83623A-07 83623B-08 83623L-08 83624A-06
83624B-07 83630A-08 83630B-08 83630L-08 83631A-05
83631B-05 83640A-08 83640B-09 83640L-09 83650A-08
83650B-08 83650L-08 83651A-04 83651B-06
To Be Performed By: Customer
Parts Required:
08360-60201 Firm ware Upg ra de Kit (1)
Situation:
In list mode and external trigger point operation, when the first point is higher in frequency
than the second list point, the switching time between list point one and two can be out of
spec. Other scenarios may exit that also create out of spec switching time between list
points. This prob le m occ ur s in ins tr ume nt s wit h firm wa re rev is ion s sta rtin g wit h 4 Ju n. 9 7
and ending with 10 Aug . 99 . Fir m ware re vi si on 19 Ja n. 00 ha s co rr ec te d th e pr ob le m.
DATE: April 2000
ADMINISTRATIVE INFORMATION
SERVICE NOTE CLASSIFICATION:
MODIFICATION RECOMMENDED
ACTION
CATEGORY:
LOCATION
CATEGORY:
AVAILABILITY: PRODUCT’S SUPPORT LIFE AGILENT RESPONSIBLE UNTIL: May 2002
IMMEDIATELY
ON SPECIFIED FAILURE
AGREEABLE TIME
CUSTOMER INSTALLABLE
ON-SITE
SERVICE CENTER
STANDARDS:
LABOR 1.0 Hours
SERVICE
INVENTORY:
RETURN
SCRAP
SEE TEXT
USED
PARTS:
Continued
RETURN
SCRAP
SEE TEXT
AUTHOR: DM ENTITY: 5331 ADDITIONAL INFORMATION:
© 2000 AGILENT TECHNOLOGIES
PRINTED IN U.S.A.
1 of 2
Page 2 Service Note 83622B-07
Solution / Actio n :
Replace firmware when cu st om e r’s re po rt a pro bl em wit h li st mo de sw itch ing time and have
firmware revisio ns bet wee n an d in cl ud in g 4 Ju n. 97 to 10 Aug. 99. In st al l part num b er
08360-60201 (n ew fi rm ware ) to co rre ct the pro bl em . Chec k an d mak e sure the firmware in the
kit is revision 19 Jan 00 or newer. Kits (08360-60201) with firmware older than 19 Jan 00 should
be returned for up da ting.
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