Keysight EL33133A, EL34143A, EL34243A User manual

Keysight EL30000 Series DC Electronic Load
This manual provides the documentation for the following instruments:
- EL33133A
- EL34143A
- EL34243A
Security Guide
Notices
Copyright Notice
© Keysight Technologies 2020, 2021 No part of this manual may be repro-
duced in any form or by any means (including electronic storage and retrieval or translation into a foreign language) without prior agreement and written consent from Keysight Technol­ogies as governed by United States and international copyright laws.
Manual Part Number
EL34243-90009
Edition
Edition 1, January 2021
Printed in:
Printed in Malaysia
Published by:
Keysight Technologies Bayan Lepas Free Industrial Zone, 11900 Penang, Malaysia
Technology Licenses
The hardware and/or software described in this document are fur­nished under a license and may be used or copied only in accordance with the terms of such license.
Declaration of Conformity
Declarations of Conformity for this product and for other Keysight prod­ucts may be downloaded from the Web. Go to http://www.keysight.com/
go/conformity. You can then search by
product number to find the latest Dec­laration of Conformity.
U.S. Government Rights
The Software is “commercial computer software,” as defined by Federal Acqui­sition Regulation (“FAR”) 2.101. Pursu­ant to FAR 12.212 and 27.405-3 and Department of Defense FAR Supple­ment (“DFARS”) 227.7202, the U.S. government acquires commercial com­puter software under the same terms by which the software is customarily provided to the public. Accordingly, Keysight provides the Software to U.S. government customers under its stan­dard commercial license, which is embodied in its End User License Agreement (EULA), a copy of which can be found at http://www.keysight.com/
find/sweula. The license set forth in the
EULA represents the exclusive authority by which the U.S. government may use, modify, distribute, or disclose the Soft­ware. The EULA and the license set forth therein, does not require or per­mit, among other things, that Keysight: (1) Furnish technical information related to commercial computer soft­ware or commercial computer software documentation that is not customarily provided to the public; or (2) Relinquish to, or otherwise provide, the govern­ment rights in excess of these rights customarily provided to the public to use, modify, reproduce, release, per­form, display, or disclose commercial computer software or commercial com­puter software documentation. No additional government requirements beyond those set forth in the EULA shall apply, except to the extent that those terms, rights, or licenses are explicitly required from all providers of commercial computer software pursu­ant to the FAR and the DFARS and are set forth specifically in writing else­where in the EULA. Keysight shall be under no obligation to update, revise or otherwise modify the Software. With respect to any technical data as defined by FAR 2.101, pursuant to FAR
12.211 and 27.404.2 and DFARS
227.7102, the U.S. government acquires no greater than Limited Rights as defined in FAR 27.401 or DFAR
227.7103-5 (c), as applicable in any technical data.
Warranty
THE MATERIAL CONTAINED IN THIS DOCUMENT IS PROVIDED “AS IS,” AND IS SUBJECT TO BEING CHANGED, WITHOUT NOTICE, IN FUTURE EDITIONS. FURTHER, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, KEYSIGHT DIS­CLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, WITH REGARD TO THIS MANUAL AND ANY INFORMA­TION CONTAINED HEREIN, INCLUD­ING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MER­CHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. KEYSIGHT SHALL NOT BE LIABLE FOR ERRORS OR FOR INCIDENTAL OR CONSE­QUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING, USE, OR PERFORMANCE OF THIS DOCUMENT OR OF ANY INFORMATION CON­TAINED HEREIN. SHOULD KEYSIGHT AND THE USER HAVE A SEPARATE WRITTEN AGREEMENT WITH WAR­RANTY TERMS COVERING THE MATE­RIAL IN THIS DOCUMENT THAT CONFLICT WITH THESE TERMS, THE WARRANTY TERMS IN THE SEPARATE AGREEMENT SHALL CONTROL.
Safety Information
CAUTION
A CAUTION notice denotes a hazard. It calls attention to an operating proce­dure, practice, or the like that, if not correctly performed or adhered to, could result in damage to the product or loss of important data. Do not pro­ceed beyond a CAUTION notice until the indicated conditions are fully understood and met.
WARNING
A WARNING notice denotes a hazard. It calls attention to an operating proce­dure, practice, or the like that, if not correctly performed or adhered to, could result in personal injury or death. Do not proceed beyond a WARNING notice until the indicated conditions are fully understood and met.

Table of Contents

1 Getting Started
Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Where to Find the Latest Information . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Is Your Product Software Up-to-Date? . . . . . . . . . . . . . . . . . . . . . . . . . .7
Contacting Keysight Sales and Service Offices . . . . . . . . . . . . . . . . . . . .7
Products Covered by this Document . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Document purpose . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Security Terms and Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Instrument Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Summary of Memory Declassification Procedures . . . . . . . . . . . . . . . .12
Procedure for Declassifying a Faulty Instrument . . . . . . . . . . . . . . . . . .14
References . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Keysight EL30000 Series Security Guide 3
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Keysight EL30000 Series DC Electronic Load Security Guide

1 Getting Started

Warranty 6
Where to Find the Latest Information 6
Is Your Product Software Up-to-Date? 7
Contacting Keysight Sales and Service Offices 7
Products Covered by this Document 8
Security Terms and Definitions 9
Instrument Memory 10
Summary of Memory Declassification Procedures 12
Procedure for Declassifying a Faulty Instrument 14
References 15
This document describes instrument security features and the steps to declassify an instrument through memory clearing, sanitization, or removal.
5
1 Getting Started

Warranty

This Keysight Technologies product is warranted against defects in material and workmanship for a period of three years from the date of shipment. During the warranty period, Keysight Technologies will, at its option, either repair or replace products that prove to be defective. For warranty service or repair, this product must be returned to a service facility designated by Keysight Technologies. Buyer shall prepay shipping charges to Keysight Technologies, and Keysight Technologies shall pay shipping charges to return the product to Buyer. For products returned to Keysight Technologies from another country, Buyer shall pay all shipping charges, duties, and taxes.

Where to Find the Latest Information

Documentation is updated periodically. For the latest information about these products, including instrument software upgrades, application information, and product information, see the following URLs:
http://www.keysight.com/find/el30000
To receive the latest updates by email, subscribe to Keysight Email Updates:
http://www.keysight.com/find/MyKeysight
Information on preventing instrument damage can be found at:
http://www.keysight.com/find/PreventingInstrumentRepair

Is Your Product Software Up-to-Date?

Periodically, Keysight releases software updates to fix known defects and incorporate product enhancements. To search for software updates for your product, go to the Keysight Technical Support website at:
http://www.keysight.com/find/techsupport

Contacting Keysight Sales and Service Offices

Assistance with test and measurement needs, and information on finding a local Keysight office, is available on the Internet at:
http://www.keysight.com/find/assist
If you do not have access to the Internet, please contact your field engineer.
Getting Started 1
NOTE
In any correspondence or telephone conversation, refer to the instrument by its model number and full serial number. With this information, the Keysight representative can determine whether your unit is still within its warranty period.
Keysight EL30000 Series Security Guide 7
1 Getting Started

Products Covered by this Document

Product family name Product name Model numbers
Electronic Load DC Electronic Load

Document purpose

This document describes instrument security features and the steps to declassify an instrument through memory clearing, sanitization, or removal.
For additional information, go to:
http://www.keysight.com/find/security
NOTE
Ensure that all information stored by the user in the instrument that needs to be saved is properly backed up before attempting to clear any of the instrument memory. Keysight Technologies cannot be held responsible for any lost files or data resulting from the clearing of memory. Be sure to read this document entirely before proceeding with any file deletion or memory clearing.
EL33133A, EL34143A, EL34243A

Security Terms and Definitions

Term Definition
As defined in Section 8-301a of DoD 5220.22-M, clearing is the process of eradicating the data on media before reusing the media so that the data can
Clearing
Instrument Declassification
Sanitization
no longer be retrieved using the standard interfaces on the instrument. Clearing is typically used when the instrument is to remain in an environment with an acceptable level of protection.
A term that refers to procedures that must be undertaken before an instrument can be removed from a secure environment, such as in the case when the instrument is returned for calibration. Declassification procedures include memory sanitization or memory removal, or both. Keysight declassification procedures are designed to meet the requirements specified in DoD 5220.22-M, Chapter 8.
As defined in Section 8-301b of DoD 5220.22-M, sanitization is the process of removing or eradicating stored data so that the data cannot be recovered using any known technology. Instrument sanitization is typically required when an instrument is moved from a secure to a non-secure environment, such as when it is returned to the factory for calibration.
Keysight memory sanitization procedures are designed for customers who need to meet the requirements specified by the US Defense Security Service (DSS). These requirements are specified in the “Clearing and Sanitization Matrix” in Section 5.2.5.5.5 of the ISFO Process Manual.
Getting Started 1
Secure Erase
Secure Erase is a term that is used to refer to either the clearing or sanitization features of Keysight instruments.
Keysight EL30000 Series Security Guide 9
1 Getting Started

Instrument Memory

This section contains information on the types of memory available in your instrument. It explains the size of memory, how it is used, its location, volatility, and the sanitization procedure.
Table 1-1 Summary of instrument memory
Memory type and size
Front Panel Internal Flash (NORFlash)
32 MByte
Front Panel Internal Flash (NORFlash)
16 MByte
Front panel microcontroller (ROM)
32 kByte
Front panel microcontroller (RAM)
4 kByte
Purpose/Contents
User accessible as a mass
storage device?
Writable during normal
operation?
Data retained when
powered off?
Yes Yes Yes Datalog/Scope
No No Yes
No No Yes
No Yes No
Firmware and FPGA images
Front panel microcontroller execution code storage
Front panel microcontroller temporary execution data
Data input method
User-saved data
Factory install/ Firmware upgrade
Factory install/ Firmware upgrade
Microprocess or execution code/data
Location in instrument and remarks
Front panel
Front panel
Front panel microcontroller
Front panel microcontroller
Sanitization procedure
EEPROM sanitize – See
Table 1-2.
Not applicable, contains no application­specific information.
Not applicable, contains no application­specific information.
Power cycle
10 Keysight EL30000 Series Security Guide
Table 1-1 Summary of instrument memory (continued)
Getting Started 1
Memory type and size
Main microcontroller (ROM)
128 kByte
Main microcontroller (RAM)
1 MByte
Main RAM (SDRAM)
32 MByte
Instrument identification, calibration data, and power state (EEPROM) 246 Byte
Instrument state and setting (EEPROM)
127.7 KByte
Purpose/Contents
User accessible as a mass
storage device?
Writable during normal
operation?
Data retained when
powered off?
No No Yes
No Yes No
No Yes No Temporary execution data
No Yes Yes
Yes Yes Yes
Main microcontroller execution code storage
Main microcontroller temporary execution data
Serial number, MAC address, versions, last power on state, calibration constants, calibration count, and secure count.
User data, IO configuration, instrument configuration, instrument state information, security code, and calibration message.
Data input method
Factory install/ Firmware upgrade
Microprocess or execution code/data
Microprocess or execution code/data
Factory or service and user calibration
User-saved data
Location in instrument and remarks
Front panel
Front panel Power cycle
Front panel Power cycle
Front panel
Front panel
Sanitization procedure
Not applicable, contains no application­specific information.
Not applicable, contains no application­specific information.
EEPROM sanitize – See
Table 1-2.
Keysight EL30000 Series Security Guide 11
1 Getting Started

Summary of Memory Declassification Procedures

This section explains how to clear, sanitize, and remove memory from your instrument, for all classes of memory that are writable during normal operation.
NOTE
– Before you begin any memory clearing or sanitization procedures, be sure to
record all the critical information (store and recall the instrument setting and record the IP address of the instrument). This information is essential for successful restoration of the instrument’s operating system.
– Read this entire document before using any sanitization procedure. Failure to
do so may necessitate returning the instrument to an Authorized Keysight Service Center for firmware downloads and recalibration.
Table 1-2 EEPROM
Description and purpose
Size 127.7 kBytes for EEPROM and 32 MBytes for internal NORFlash
Memory clearing To clear the user-accessible calibration message or passcode, set the
This is the user’s partition of the instrument’s internal storage that uses a EEPROM device and internal flash. Storage may include user data, IO configuration, instrument configuration, state information, and datalogging.
passcode and message through SCPI commands: To clear calibration message:
cal:string ‘This is cal string’
To clear calibration passcode:
cal:secure:code 0
12 Keysight EL30000 Series Security Guide
Table 1-2 EEPROM
Getting Started 1
Memory sanitization ******************** Requires instrument security option ********************
Memory removal This memory cannot be removed without damaging the instrument. The user
Performing an instrument sanitization requires the instrument security option (SEC) to be purchased.
On the front panel press: Utilities > Test/Setup > Calibration > Reset to Factory > Yes
From the remote interface, send:
SYSTem:SECurity:IMMediate
Note: The instrument’s security setting must be unlocked to perform these actions.
This sanitizes all user-accessible instrument memory and restarts the instrument. This includes deleting and sanitizing all user-defined state or preference information, user-defined I/O settings, and data logging. The instrument’s firmware, serial/model number, MAC address, last power on state, and calibration data are preserved.
This command complies with requirements in chapter 8 of the National Instrument Security Program Operating Manual (NISPOM). This command is for users, such as military contractors, who must comply with NISPOM. Specifically, the action will fully declassify all non-volatile memory using the methods specified in the June 28, 2007 DSS Memory Clearing and Sanitization Matrix.
may remove the front panel assembly on which the memory chip resides.
Keysight EL30000 Series Security Guide 13
1 Getting Started

Procedure for Declassifying a Faulty Instrument

If the instrument is not able to power on, the user information cannot be cleared using the front panel or the remote interface. The only choice in this situation is to take manual steps to remove any user information that may be present.
14 Keysight EL30000 Series Security Guide

References

Getting Started 1
1 DoD 5220.22-M, “National Industrial Security Program Operating Manual
(NISPOM)” United States Department of Defense. Revised February 28, 2006.
May be downloaded in Acrobat (PDF) format from:
https://www.dss.mil/ma/ctp/io/fcb/nisp/
2 ISFO Process Manual for the Certification and Accreditation of Classified
Systems under the NISPOM Defense Security Service.
DSS-cleared industries may request a copy of this document via email, by
following the instructions at:
https://www.dss.mil/contact/knowledge_center/
Keysight EL30000 Series Security Guide 15
1 Getting Started
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16 Keysight EL30000 Series Security Guide
This information is subject to change without notice. Always refer to the Keysight website for the latest revision.
© Keysight Technologies 2020, 2021 Edition 1, January 2021
Printed in Malaysia
gk
EL34243-90009
www.keysight.com
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