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Keysight E4416A and
E4417A EPM-P Series Power
Meters
Installation
Note
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Notices
CAUTION
WARNING
Copyright Notice
© Keysight Technologies 2001 - 2021
No part of this manual may be
reproduced in any form or by any
means (including electronic storage
and retrieval or translation into a
foreign language) without prior
agreement and written consent from
Keysight Technologies as governed by
United States and international
copyright laws.
Manual Part Number
E4416-90015
Edition
Edition 6, January 7, 2021
Printed in:
Printed in Malaysia
Published by:
Keysight Technologies
Bayan Lepas Free Industrial Zone,
11900 Penang, Malaysia
Technology Licenses
The hard ware and/or software
described in this document are
furnished under a license and may be
used or copied only in accordance with
the terms of such license.
Declaration of Conformity
Declarations of Conformity for this
product and for other Keysight
products may be downloaded from the
Web. Go to http://www.keysight.com/
go/conformity. You can then search by
product number to find the latest
Declaration of Conformity.
U.S. Government Rights
The Software is “commercial computer
software,” as defined by Federal
Acquisition Regulation (“FAR”) 2.101.
Pursuant to FAR 12.212 and 27.405-3
and Department of Defense FAR
Supplement (“DFARS”) 227.7202, the
U.S. government acquires commercial
computer software under the same
terms by which the software is
customarily provided to the public.
Accordingly, Keysight provides the
Software to U.S. government
customers under its standard
commercial license, which is embodied
in its End User License Agreement
(EULA), a copy of which can be found
at http://www.keysight.com/find/
sweula. The license set forth in the
EULA represents the exclusive authority
by which the U.S. government may use,
modify, distribute, or disclose the
Software. The EULA and the license set
forth therein, does not require or
permit, among other things, that
Keysight: (1) Furnish technical
information related to commercial
computer software or commercial
computer software documentation that
is not customarily provided to the
public; or (2) Relinquish to, or
otherwise provide, the government
rights in excess of these rights
customarily provided to the public to
use, modify, reproduce, release,
perform, display, or disclose
commercial computer software or
commercial computer software
documentation. No additional
government requirements beyond
those set forth in the EULA shall apply,
except to the extent that those terms,
rights, or licenses are explicitly required
from all providers of commercial
computer software pursuant to the FAR
and the DFARS and are set forth
specifically in writing elsewhere in the
EULA. Keysight shall be under no
obligation to update, revise or
otherwise modify the Software. With
respect to any technical data as
defined by FAR 2.101, pursuant to FAR
12.211 and 27.404.2 and DFARS
227.7102, the U.S. government
acquires no greater than Limited Rights
as defined in FAR 27.401 or DFAR
227.7103-5 (c), as applicable in any
technical data.
Warranty
THE MATERIAL CONTAINED IN THIS
DOCUMENT IS PROVIDED “AS IS,”
AND IS SUBJECT TO BEING
CHANGED, WITHOUT NOTICE, IN
FUTURE EDITIONS. FURTHER, TO THE
MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, KEYSIGHT
DISCLAIMS ALL WARRANTIES, EITHER
EXPRESS OR IMPLIED, WITH REGARD
TO THIS MANUAL AND ANY
INFORMATION CONTAINED HEREIN,
INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. KEYSIGHT
SHALL NOT BE LIABLE FOR ERRORS
OR FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES IN
CONNECTION WITH THE
FURNISHING, USE, OR
PERFORMANCE OF THIS DOCUMENT
OR OF ANY INFORMATION
CONTAINED HEREIN. SHOULD
KEYSIGHT AND THE USER HAVE A
SEPARATE WRITTEN AGREEMENT
WITH WARRANTY TERMS COVERING
THE MATERIAL IN THIS DOCUMENT
THAT CONFLICT WITH THESE TERMS,
THE WARRANTY TERMS IN THE
SEPARATE AGREEMENT SHALL
CONTROL.
Safety Information
A CAUTION notice denotes a hazard. It
calls attention to an operating
procedure, practice, or the like that, if
not correctly performed or adhered to,
could result in damage to the product
or loss of important data. Do not
proceed beyond a CAUTION notice
until the indicated conditions are fully
understood and met.
A WARNING notice denotes a hazard. It
calls attention to an operating
procedure, practice, or the like that, if
not correctly performed or adhered to,
could result in personal injury or death.
Do not proceed beyond a WARNING
notice until the indicated conditions are
fully understood and met.
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Table of Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Firmware Upgrade Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Hardware Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Software Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Keysight License Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Step 1: Obtaining The Firmware And Download Program From The
Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Step 2: Instrument Self-Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Step 3: Upgrading Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Step 4: Recovering From a Failed Upgrade . . . . . . . . . . . . . . . . . . . . . .14
Troubleshooting Hints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Keysight E4416A and E4417A Installation Note 3
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THIS PAGE HAS BEEN INTENTIONALLY LEFT BLANK.
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Introduction
The Keysight EPM-P Series power meter firmware is upgraded by downloading
new firmware files from the Keysight EPM and EPM-P Series product page. This
requires the firmware files and the Keysight EPM and EPM-P Dload program.
They can be obtained from the internet — for further information refer to
“Step 1: Obtaining The Firmware And Download Program From The Internet” on
page 10.
This installation note details how to perform a firmware upgrade.
Firmware Upgrade Requirements
Product Affected: Keysight EPM-P Series Power Meters:
Seiral Numbers: All
Options: All
To Be Performed By: (X) Keysight Service Center
E4416A and E4417A
(X) Personnel Qualified by Keysight
(X) Customer
Estimated Installation Time: 10 minutes via GPIB
Estimated Verification Time: 1 minute
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Hardware Required
Tab le 1-1 Equipment required for GPIB Connection
Quantity Description Part Number
1 PC with a GPIB interface NA
1 GPIB cable 10833B
Software Required
– The PC must be running Windows 2000, Windows XP, Windows 7, or Windows
10.
– The PC must have the VISA library installed. (Typically installed during the
GPIB card driver installation)
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Keysight License Terms
Keysight Technologies Software License Agreement.
ATTENTION: USE OF THE SOFTWARE IS SUBJECT TO THE KEYSIGHT SOFTWARE
LICENSE TERMS SET FORTH BELOW. USING THE SOFTWARE INDICATES YOUR
ACCEPTANCE OF THESE LICENSE TERMS. IF YOU DO NOT ACCEPT THESE
LICENSE TERMS, YOU MUST RETURN THE SOFTWARE FOR A FULL REFUND. IF
THE SOFTWARE IS SUPPLIED WITH ANOTHER PRODUCT, YOU MAY RETURN
THE ENTIRE UNUSED PRODUCT FOR A FULL REFUND.
KEYSIGHT SOFTWARE LICENSE TERMS.
The following terms govern your use of the enclosed Software unless you have a
separate written agreement with Keysight.
License Grant.
Keysight grants you a license to Use one copy of the Software. “Use” means
storing, loading, installing, executing or displaying the Software. You may not
modify the Software or disable any licensing or control features of the Software.
If the Software is licensed for “concurrent use”, you may not allow more than the
maximum number of authorized users to Use the Software concurrently.
Ownership.
The Software is owned and copyrighted by Keysight or its third party suppliers.
Your license confers no title or ownership in the Software and is not a sale of any
rights in the Software. Keysight’s third party suppliers may protect their rights in
the event of any violation of these License Terms.
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Copies and Adaptation.
You may only make copies or adaptations of the Software for archival purposes or
when copying or adaptation is an essential step in the authorized Use of the
Software. You must reproduce all copyright notices in the original Software on all
copies or adaptations. You may not copy the Software onto any bulletin board or
similar system.
No Disassembly or Decryption.
You may not disassemble or decompile the Software unless Keysight’s prior
written consent is obtained. In some jurisdictions, Keysight’s consent may not be
required for disassembly or recompilation. Upon request, you will provide Keysight
with reasonably detailed information regarding any disassembly or decompilation.
You may not decrypt the Software unless decryption is a necessary part of the
operation of the Software.
Transfer.
Your license will automatically terminate upon any transfer of the Software. Upon
transfer, you must deliver the Software, including any copies and related
documentation, to the transferee. The transferee must accept these License
Terms as a condition to the transfer.
Termination.
Keysight may terminate your license upon notice for failure to comply with any of
these License Terms. Upon termination, you must immediately destroy the
Software, together with all copies, adaptations and merged portions in any form.
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Export Requirements.
You may not export or re-export the Software or any copy or adaptation in
violation of any applicable laws or regulations.
U.S. Government Restricted Rights.
The Software and documentation have been developed entirely at private expense
and are provided as “Commercial Computer Software” or “restricted computer
software”. They are delivered and licensed as “commercial computer software” as
defined in DFARS 252.227-7013 (Oct. 1988), DFARS 252.211-7015 (May 1991) or
DFARS 252.227-7014 (Jun. 1995), as a “commercial item” as defined in FAR 2.101
(a), or as “Restricted computer software” as defined in FAR 52.227-19 (Jun. 1987)
(or any equivalent agency regulation or contract clause), whichever is applicable.
You have only those rights provided for such Software and Documentation by the
applicable FAR or DFARS clause or the Keysight standard software agreement for
the product.
Keysight E4416A and E4417A Installation Note 9
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Step 1: Obtaining The Firmware And Download Program From The
NOTE
Internet
1 Access the following URL:
http://www.home.keysight.com/keysight/
facet.jspx?t=80045.k.1&co=153599.i.2&cc=US&lc=eng&sm=g
2 Select “EPM-P Series Power Meter Firmware Upgrade......”
3 Download the firmware:
– For the E4416A firmware, select the “E4416 A1nnnn.zip” link.
– For the E4417A firmware, select the “E4417 A2nnnn.zip” link.
– The value of “nnnn” changes with each firmware release.
– E4416A firmware must be used in E4416A single-channel power meters only.
All E4416A firmware filenames begin with e4416_a1.
– E4417A firmware must be used in E4417A dual-channel power meters only.
All E4417A firmware filenames begin with e4417_a2.
4 Decompress the downloaded firmware file.
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Step 2: Instrument Self-Test
System
More
Service
Self Test
Instrument Self Test
System
Error List
Next
Use this procedure to check that the power meter’s components are functioning
correctly.
1 Connect the power cord to the power meter and press the power switch. The
front panel display and the green power LED light up when the power meter is
switched on. The instrument performs a power-on self-test. If the self-test is
not successful the ERR (error) annunciator turns on.
2 Perform a full instrument self-test by pressing , , ,
, . The power meter now carries out a
full functional test.
3 If the ERR annunciator is turned on, review the error message queue by
pressing , and use to scroll through the error
messages.
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Step 3: Upgrading Firmware
This procedure shows how to download new firmware into the power meter.
1 Connect the computer to the power meter via the GPIB cable.
Ensure that the power meter is turned on.
2 Open the Utility folder inside the folder that was decompressed earlier.
3 Right-click the dload win32.exe file and choose Properties.
4 On the Compatibility tab, select Window XP (Service Pack 3) and enable Run
this program in compatibility mode for: check box. Click OK.
5 Execute the dload win32.exe file.
Ensure that the Recover from failed download check box is not selected.
6 In the Temporary file box, enter a location where the download program can
store data (for example, calibration tables) while upgrading your power meter’s
firmware. Location C:\info.tmp is acceptable for most computers. This file is
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used for recovery purposes if the upgrade fails for any reason. It is deleted
NOTE
System
More
Service
Version
automatically after a successful upgrade. If the upgrade fails, the file is left to
enable recovery as described in “Step 4: Recovering From a Failed Upgrade”
on page 14.
7 Select the VISA address of your power meter. Either:
a Click on the down arrow beside the Instrument addr box. After
approximately 15 seconds you are presented with a list of all EPM-P series
power meters connected to your computer. Select the meter to be upgraded.
or
b Otherwise, enter your power meter’s VISA address into the Instrument
addr box.
GPIB<board>::<address>::INSTR
e.g. GPIB0::13::INSTR
8 Select the firmware file to be used:
–Click the Browse button next to the Download file box.
–Click the Look in box and select drive C.
– Select the appropriate firmware file.
–Click Open.
– E4416A firmware must be used in E4416A single-channel power meters only.
All E4416A firmware filenames begin with e4416_a1.
– E4417A firmware must be used in E4417A dual-channel power meters only.
All E4417A firmware filenames begin with e4417_a2.
9 Download the firmware to the power meter:
–Click on the Download button.
– Follow the instructions given on the screen.
10 Verify that the new firmware has been downloaded. On the power meter press
, , , . The new firmware revision and firmware
date is displayed.
11 To check that the power meter is operating correctly, repeat “Step 2:
Instrument Self-Test” on page 11.
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Step 4: Recovering From a Failed Upgrade
NOTE
It is unlikely that your upgrade will fail. However, if the upgrade is not successful,
two things may happen:
– Your power meter may stop working.
– You may lose calibration tables and other data.
To return the power meter to normal operation:
1 Follow steps 1 to 4 of “Step 3: Upgrading Firmware” on page 12.
2 Ensure that the Recover from failed download box is checked.
3 Ensure that the Temporary file box contains the location where you stored the
temporary file.
4 Follow “Step 3: Upgrading Firmware” on page 12 instructions from step 8.
Note that if the power meter is not functioning, its VISA address cannot be
detected automatically and must be entered manually in the Instrument
addr box.
The temporary file is not over-written if the Recover from failed download box is
checked. It is deleted afterwards if the upgrade is successful. If the upgrade is
unsuccessful then the file is unaltered, enabling another attempt to be made.
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Troubleshooting Hints
1 “dload win32.exe - Unable to locate DLL
The dynamic link l ibrary VISA32.DLL could not be found in the specified
path...”
Ensure that VISA is installed correctly on your computer.
2 “I clicked on the ‘down’ arrow beside Instrument addr, and my power meter
was not on the list.”
Ensure that your power meter is connected to the PC. The VISA library must be
set up for the GPIB interface card. Also ensure that the power meter’s
programming language is set to SCPI (see the User’s Guide for how to do this).
3 “Could not open VISA session with instrument at <address>”
Ensure that you have entered the correct address for your power meter. The
VISA library must be set up for the GPIB interface card.
4 “Instrument returns identity <ID>
This download program can only be used with EPM power meters”
Ensure that the address entered is correct, and that there are no other
instruments connected using this address.
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5 “File <filename> contains errors”
The firmware file which you have selected is not a valid dload file, or does not
exist. Check that you have entered the correct path.
6 “I tried to recover the power meter from a previously failed download, but
the power meter does not work.”
Aborted or failed downloads may leave the power meter in an unknown state.
If this is the state, the recovery process in Step 4 is insufficient. Should this
state occur, you need to perform a “Memory Clear” on the power meter and
follow the recovery process again. To perform a “Memory Clear”, switch off the
power meter and switch on the power meter while holding down the third
softkey (The third key below PREV) at the same time.
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This information is subject to change
without notice. Always refer to the
Keysight website for the latest
revision.
© Keysight Technologies 2001 - 2021
Edition 5, January 7, 2021
Printed in Malaysia
E4416-90015
www
.keysight.com
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