Keysight 16861A, 16863A, 16862A, 16864A Installation And Quick Start Manual

Keysight 16860 Series
Portable Logic Analyzers

Installation/
Quick Start
Guide

Notices

CAUTION

WARNING

© Keysight Technologies 2016-2017

No part of this manual may be reproduced
in any form or by any means (including
electronic storage and retrieval or transla­tion into a foreign language) without prior
agreement and written consent from
Keysight Technologies as governed by
United States and international copyright
laws.

Manual Part Number

16860-97003

Edition

Second Edition, July 2017

Printed in Malaysia

Published By
Keysight Technologies
Plot No. CP-11, Sector-8
IMT Manesar, Gurgaon - 122051, India

Technical Assistance

[e-mail]

www.keysight.com/find

Warranty

THE MATERIAL CONTAINED IN THIS DOCU­MENT IS PROVIDED "AS IS," AND IS SUB­JECT TO BEING CHANGED, WITHOUT
NOTICE, IN FUTURE EDITIONS. FURTHER,
TO THE MAXIMUM EXTENT PERMITTED BY
APPLICABLE LAW, KEYSIGHT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR
IMPLIED WITH REGARD TO THIS MANUAL
AND ANY INFORMATION CONTAINED
HEREIN, INCLUDING BUT NOT LIMITED TO
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CONNECTION WITH THE FURNISHING,
USE, OR PERFORMANCE OF THIS DOCU­MENT OR ANY INFORMATION CONTAINED

HEREIN. SHOULD KEYSIGHT AND THE
USER HAVE A SEPARATE WRITTEN AGREE­MENT WITH WARRANTY TERMS COVER­ING THE MATERIAL IN THIS DOCUMENT
THAT CONFLICT WITH THESE TERMS, THE
WARRANTY TERMS IN THE SEPARATE
AGREEMENT WILL CONTROL.

Technology Licenses

The hardware and/or software described in
this document are furnished under a
license and may be used or copied only in
accordance with the terms of such license.

U.S. Government Rights

The Software is "commercial computer
software," as defined by Federal Acquisition
Regulation ("FAR") 2.101. Pursuant to FAR

12.212 and 27.405-3 and Department of
Defense FAR Supplement ("DFARS")

227.7202, the U.S. government acquires
commercial computer software under the
same terms by which the software is cus­tomarily provided to the public. Accord­ingly, Keysight provides the Software to
U.S. government customers under its stan­dard commercial license, which is embod­ied in its End User License Agreement
(EULA), a copy of which can be found at

http://www.key­sight.com/find/sweula. The license set

forth in the EULA represents the exclusive
authority by which the U.S. government
may use, modify, distribute, or disclose the
Software. The EULA and the license set
forth therein, does not require or permit,
among other things, that Keysight: (1) Fur­nish technical information related to com­mercial computer software or commercial
computer software documentation that is
not customarily provided to the public; or
(2) Relinquish to, or otherwise provide, the
government rights in excess of these rights
customarily provided to the public to use,
modify, reproduce, release, perform, dis­play, or disclose commercial computer

software or commercial computer software
documentation. No additional government
requirements beyond those set forth in the
EULA shall apply, except to the extent that
those terms, rights, or licenses are explic­itly required from all providers of commer­cial computer software pursuant to the FAR
and the DFARS and are set forth specifically
in writing elsewhere in the EULA. Keysight
shall be under no obligation to update,
revise or otherwise modify the Software.
With respect to any technical data as
defined by FAR 2.101, pursuant to FAR

12.211 and 27.404.2 and DFARS 227.7102,
the U.S. government acquires no greater
than Limited Rights as defined in FAR

27.401 or DFAR 227.7103-5 (c), as appli­cable in any technical data. 52.227-14
(June 1987) or DFAR 252.227-7015 (b)(2)
(November 1995), as applicable in any
technical data.

Safety Notices

A CAUTION notice denotes a hazard. It calls
attention to an operating procedure, prac­tice, or the like that, if not correctly per­formed or adhered to, could result in
damage to the product or loss of important
data. Do not proceed beyond a CAUTION
notice until the indicated conditions are
fully understood and met.

A WARNING notice denotes a hazard. It
calls attention to an operating procedure,
practice, or the like that, if not correctly
performed or adhered to, could result in
personal injury or death. Do not proceed
beyond a WARNING notice until the indi­cated conditions are fully understood and
met.

2 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

16860 Series Logic Analyzers—At a Glance

Pods for Probe
Inputs

Run/Stop Keys

USB 2.0 Ports (2)

Scroll Knob

Standby (Power) Button

Touch Screen
On/Off Button

The Keysight Technologies 16860 series logic analyzers are portable logic analyzers that
range from 34 to 136 logic acquisition channels, depending on the model.

Table 1 Model comparisons

Keysight model number 16861A 16862A 16863A 16864A

Logic acquisition channels 34 68 102 136

Features, Logic Acquisition

• 2 M to 400 M samples of memory depth per channel (depending on memory option),
software upgradeable.

• 350 MHz or 700 MHz maximum state clock rate (depending on state speed option),
software upgradeable.

• Full Channel Timing Mode at 2.5 GHz sampling with 12.5 GHz Timing Zoom.

• Half Channel Timing Mode at 5.0 GHz sampling with 12.5 GHz Timing Zoom

• Quarter Channel Timing Mode at 10 GHz sampling with 12.5 GHz Timing Zoom

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 3

• Eye scan (automatic threshold and sample position setup) feature.

• Single-ended and differential probing support

Features, Mainframe

• Built-in 15 inch color touch screen with 1024 x 768 resolution

• Removable hard drive

• 10/100/1000 Base-T LAN port

• USB 2.0 ports (six total, two on front, four on back)

• One PCI expansion slot

• One PCI Express x1 expansion slot

• Windows 10 installation

Windows 10 support has been added to the 16860-series logic analyzers and these
are now shipped from the factory with Windows 10 operating system preinstalled.
Earlier, Windows 7 operating system was preinstalled on these logic analyzers.

• Keysight Logic and Protocol Analyzer application which takes the complexity out of
making logic analyzer measurements. You can perform all operations directly from
one window.

Supplied Accessories

• USB mouse

•USB keyboard

• Accessory pouch and power cord
Snap the accessories pouch to the top of the 16860 series logic analyzer. Use it to

store probe leads, accessories, or manuals. Use the tie-down straps under the flap to
conveniently hold pod cables not in use or during transport.

Optional Accessories

•Probes

Front Panel

Refer to the online help in the logic and protocol analyzer software for information on
using the analyzer.

Rear Panel

Before you turn on the system, connect your mouse and keyboard to the 16860 Series
logic analyzer rear panel.

16860-Series Logic Analyzer Dimensions

All dimensions given below are in Millimeters (mm).

4 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 5

In This Guide…

This guide describes how to set up, use, and update your 16860 series logic analyzer. It
also contains information on solving problems and additional safety information.

1 First-Time Set Up

This chapter describes the steps in setting up the logic analyzer for the first time.

2 Getting Started with the Logic Analyzer

This chapter describes some basic features of the logic analyzer and tells you where to
find more information on using the logic analyzer.

3 Updating the Logic Analyzer

This chapter describes how to change your logic analyzer’s network and Windows
Firewall settings. It also describes how to get and install software updates.

4 Solving Problems

This chapter describes the logic analyzer’s built-in self tests and recovering system
software.

5Safety Notices

This chapter contains additional safety information.

6 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Contents

1 First-Time Set Up

2 Getting Started with the Logic Analyzer

Proper Cooling 12

First-Time Set Up Considerations 13

Determine Whether the Instrument will be Connected to the
Network

Get Network Setup Information 13

First-Time Set Up On 16860 Series Logic Analyzers 14

Additional First-Time Setup Steps 16

Establishing an Administrator Account (recommended for standalone and
networked instruments)

Protecting the Instrument’s Operating System 16

13

16

Contents

Probing 18

Making a Measurement 19

Snap to Edge Markers 21

Left-Click Menus 22

Tree Structure Bus/Signal Names 22

Offline Analysis 23

Marker Overview 23

Tool Tips 24

Trigger History 25

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 7

Contents

To close the Windows OS and place the system in a standby
state 26

Using the Windows Shutdown 26
Using a Short Press of the Power Button 26
Using a Long Press of the Power Button 27
Unplugging the Power Cord or Power Loss 27

Specifications and Characteristics 28

3 Updating the Logic Analyzer

Changing Network Settings 32

Changing Windows Firewall Settings 33

To give other applications/ports access through the firewall 33
To restore the logic analyzer firewall defaults 33

Software Installation and Upgrades 35

Keysight Logic and Protocol Analyzer Software 35
Optional Products 35

4 Solving Problems

Running Self-Tests 38

If the logic analyzer powers itself down 40

If the Power LEDs do not come on 40

If you get a registry error and the system won’t boot 40

If there are network connection problems 41

If there are touch screen problems 42

Using the System Recovery Software 45

Contacting Keysight Service/Support 49

5 Safety Notices

Warnings 52

8 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Index

Contents

To clean the instrument 54

Safety Symbols 55

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 9

Contents

10 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers

Installation/Quick Start Guide

1 First-Time Set Up

Proper Cooling / 12
First-Time Set Up Considerations / 13
First-Time Set Up On 16860 Series Logic Analyzers / 14
Additional First-Time Setup Steps / 16

1 First-Time Set Up

NOTE

Proper Cooling

Allow at least 5 cm (2 inches) of space between instruments for proper
cooling.

This instrument requires 100-120VAC 50/60/400Hz & 100-240VAC 50/60Hz mains
capable of supplying 325 watts. Do not apply more than 25 volts to any Probe
Adapter signal line. Do not apply more than 5.5 volts to the BNC Trigger In or Trigger
Out.

This instrument is intended for office and lab use only in:

- Temperature range of 5-40°C

- Altitude upto 4000 m

- Maximum Humidity 90% non-condensing at +40°C.

12 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

First-Time Set Up Considerations

NOTE

Determine Whether the Instrument will be Connected to the Network

If you plan to use COM automation to programmatically control a logic analyzer from a
remote computer, be aware that the remote computer and the logic analyzer must both
have the same kind of network membership; that is, they must both be members of a
"Workgroup", or they must both be members of a "Domain". This is due to the security
requirements of Distributed COM.

Standalone

You are going to use the logic analyzer as a standalone instrument (no
LAN connection). Printing requires a printer attached to the logic analyzer,
sharing files is done via USB flash drive or floppy disk.

Connected to a Network

If you require the ability to print, share files, remotely control the logic
analyzer, etc. over the network, you need to either join a workgroup or
domain.

First-Time Set Up 1

Get Network Setup Information

For networking, find out whether the network that your instrument will be
connected to uses the Microsoft Work group model or Microsoft Domain
model. In order for your instrument to perform tasks over the network
(print, transfer files, etc.) your instrument must be configured
appropriately for the networking model in use at your site.

Information you may require to complete your network configuration may
include, but is not limited to:

• The Workgroup or Domain name.

• Methodology for assigning IP addresses at your site (for example,
DHCP).

• Domain Name Service (DNS).

Other network information that may be readily available from your network
administrator.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 13

1 First-Time Set Up

First-Time Set Up On 16860 Series Logic Analyzers

The first time you turn on a 16860 series logic analyzer (shipped with
Windows 10 installation), you are automatically logged on to the system
using the Administrator account and the Windows 10 desktop is displayed.

Note: Windows 10 support has been added to the 16860-series logic
analyzers and these are now shipped from the factory with Windows 10
operating system preinstalled. Earlier, Windows 7 operating system
was preinstalled on these logic analyzers. I

Once you are logged on to the system, you must set the following logic
analyzer configurations based on how you want to use your logic analyzer.
You use the standard Windows 10 procedures to set these configurations.

Table 2 Logic Analyzer Configurations on a 16860 Series Logic Analyzer with Windows 10

Configuration Task Logic Analyzer Usage

Standalone (No LAN) Workgroup Domain

Protect your instrument’s PC N/A Turn on Automatic Updates Turn on Automatic Updates

Specify computer name If your organization has a standard naming scheme, use that scheme. Otherwise, choose a descriptive

Specify the administrator password Keysight recommends entering an administrator password for administrator accounts. See page 16 for

Specify the domain name (if applicable) No

Enter your domain settings. N/A N/A Enter the name/password of the

Configure connectivity to the Internet N/A N/A Choose the appropriate Internet

Set up a high-speed connection N/A N/A Enter either the fixed IP/DNS

name (less than 15 characters)

actions that require administrator accounts.

(Is given WORKGROUP
membership)

Installation

No
(Is given WORKGROUP
membership)

Yes
Enter the domain name the logic
analyzer will log onto.

user who can add the logic analyzer
to the domain.

connectivity.

assigned by your network
administrator or select “Obtain
Automatically”.

14 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Configuration Task Logic Analyzer Usage

Standalone (No LAN) Workgroup Domain

First-Time Set Up 1

Determine if you want to connect the
instrument’s PC to the Internet directly
or through a network.

Register with Microsoft The 16860 series of Logic Analyzers have the Windows 10 operating system already enabled to run.

Specify users for the instrument’s PC You can add multiple users with administrator permissions to allow these users to use the logic analyzer.

N/A Keysight does not support

connecting to the Internet
through a modem directly
connected to the logic
analyzer.

This registration is to allow Microsoft to contact you.

N/A

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 15

1 First-Time Set Up

Additional First-Time Setup Steps

Establishing an Administrator Account (recommended for standalone and networked instru­ments)

Protecting the Instrument’s Operating System

Keysight recommends that you set up an Administrator account for your
logic analyzer. You have to be logged in to the Administrator account to do
the following:

• Install most software (applies whether the instrument is networked or
standalone).

• Change the workgroup.

• Perform "Windows Updates".

• Change firewall settings.

Microsoft recommends the following three steps to ensure the
instrument's PC is protected.

1 Use an Internet firewall.
2 Get operating system updates.
3 Use up-to-date antivirus software.

16 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers

Installation/Quick Start Guide

2 Getting Started with

the Logic Analyzer

Probing / 18
Making a Measurement / 19
Snap to Edge Markers / 21
Left-Click Menus / 22
Tree Structure Bus/Signal Names / 22
Offline Analysis / 23
Marker Overview / 23
Tool Tips / 24
Trigger History / 25
Specifications and Characteristics / 28

2 Getting Started with the Logic Analyzer

Probing

Probing is the key to effective and efficient use of logic analyzers. Keysight
Technologies offers a wide variety of probing accessories that support
general-purpose and application-specific measurement needs. We
provide reliable, electrically and mechanically unobtrusive probes that
make it easy to connect your Keysight logic analyzer to your system under
test. For more information on Keysight probes:

• See the quick reference card that came with your logic analyzer for an
overview of probing solutions.

•Go to www.keysight.com/find/logic_analyzer_probes for the most
up-to-date information on probe compatibility with a given logic
analyzer and purchasing information.

•Go to www.keysight.com and search for Probing Solutions for Logic

Analysis Systems (publication 5968-4632E) for a catalog of detailed

probing information.

To connect and set up a probe, follow the instructions that came with the
probe.

18 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Making a Measurement

Getting Started with the Logic Analyzer 2

1 Start up the logic analyzer, connect to your target system, and select

Setup>Bus/Signal.

2 Assign buses and signals and click OK.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 19

2 Getting Started with the Logic Analyzer

3 Enter a trigger value in the Waveform View.

4 Acquire and view data.

20 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Snap to Edge Markers

Getting Started with the Logic Analyzer 2

You can set the markers to jump to the nearest edge of a waveform. A
yellow target will show which edge the marker will jump to.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 21

2 Getting Started with the Logic Analyzer

Left-Click Menus

Drag a box around parts of the data. When you release the mouse button,
a menu appears.

Tree Structure Bus/Signal Names

Show individual signals in buses by clicking on the + to expand.

22 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Offline Analysis

Marker Overview

Getting Started with the Logic Analyzer 2

Install the Keysight Logic and Protocol Analyzer application on another
Windows 7/10 or Windows 2000 computer and you can analyze data
without the 16860 Series logic analyzer.

1 Follow the instructions in “Software Installation and Upgrades" on

page 35 to load the 16860 Series logic analyzer software on your PC.
2 Acquire a trace with the logic analyzer.
3 Save a configuration file with data.
4 Copy the file to the PC being used for offline analysis.
5From the Keysight Logic and Protocol Analyzer application software on

your PC, open the configuration file.

The marker overview display shows marker locations within the data and
the part of data currently being displayed.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 23

2 Getting Started with the Logic Analyzer

Tool Tips

Pause the cursor over a tool Icon and a “Tool Tip Window” will appear.

24 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Trigger History

Getting Started with the Logic Analyzer 2

Save and recall trigger settings.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 25

2 Getting Started with the Logic Analyzer

NOTE

To close the Windows OS and place the system in a standby state

You can place the logic analyzer in a standby state by using either
Windows Shutdown or a short press of the power button on the front
panel of the logic analyzer.

When powering off the logic analyzer, wait until the fans stop turning (about 15 seconds)
before turning the logic analyzer back on. This ensures that internal circuitry restarts in a
known state.

Using the Windows Shutdown

On the logic analyzer desktop click Start>Shut Down or if you are running
remote desktop, click Start>Windows Security>Shut Down. This:

• Closes all programs that are running.

• Writes all data to the disk.

• Turns off the power supply except for the motherboard standby power.

• If the system is unplugged while it is off and then plugged back in, the

system will not power on until the power button is pressed.

Using a Short Press of the Power Button

Pressing the power button on the logic analyzer for a short time (less than
2 seconds):

• Closes all programs that are running.

• Writes all data to the disk.

• Turns off the power supply except for the motherboard standby power.

If the power button on the Remote Desktop is depressed for a short time
(less than 2 seconds or so), a message on the logic analyzer screen (not on
the remote desktop) will pop up asking if you really want to power down.
Clicking the 'yes' button results in the above events. Clicking 'no' will
prevent the shutdown. Not answering the dialog box (clicking neither "Yes"
nor "No") will have no effect. Further short presses on the power button
will have no effect.

26 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Using a Long Press of the Power Button

CAUTION

CAUTION

NOTE

Only use a long press of the power button when the logic analyzer is unresponsive to
Windows Shutdown or a short press of the power button.

Pressing the power button for more than 4 seconds will place the system
in a standby state abruptly:

• Programs that are running will not be properly shut down. Any data that

has not been written to the disk will be lost.

• The power supply will be turned off except for the motherboard standby

power.

• If the system is unplugged while it is off and then plugged back in, the

system will not power on until the power button is pressed

Unplugging the Power Cord or Power Loss

Only unplug the power cord when the logic analyzer is unresponsive to all other methods
for powering off the system.

Getting Started with the Logic Analyzer 2

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 27

The main power cord is to be used as the system disconnecting device.It
disconnects the mains circuit from the mains supply. When the system is
plugged back in, it will power up and boot into Windows.

Position the logic analyzer such that it is not difficult to unplug the main power cord.

2 Getting Started with the Logic Analyzer

CAUTION

CAUTION

CAUTION

Specifications and Characteristics

This product is designed for use in Installation Category II and Pollution Degree 2
environment.

This instrument has auto-ranging line voltage input. Ensure that the supply voltage
is within the specified range and voltage fluctuations do not to exceed 10 percent of
the nominal supply voltage.

Do not apply more than 5.5 volts to Trigger In BNC or Trigger Out BNC.

The following electrical and operating characteristics are not
specifications, but are typical operating characteristics for the Keysight
16860 series logic analyzers.

28 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Electrical Characteristics

Power Requirements 16861A, 16862A, 16863A, and 16864A: 00-120VAC 50/60/400Hz &100-240VAC

50/60Hz mains capable of supplying 325 watts.
CAT II (Line voltage in appliance and to wall outlet).
Installation category II, Pollution degree 2.

Environmental Characteristics (Operating)

Temperature Instrument: 5° C to 40° C

Altitude 4000 m

Humidity Maximum 90% Relative humidity, non-condensing

Intended for use in an indoor lab environment

Getting Started with the Logic Analyzer 2

More specifications and characteristics for your instrument and
measurement modules are in the on-line help. To find these, go to:

1Click Help>Help Topics.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 29

2 Getting Started with the Logic Analyzer

2Click the Logic Analyzer - Specifications and Characteristics help book.

30 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers

Installation/Quick Start Guide

3 Updating the Logic

Analyzer

Changing Network Settings / 32
Changing Windows Firewall Settings / 33
Software Installation and Upgrades / 35

3 Updating the Logic Analyzer

Changing Network Settings

On Windows 7

To make network changes after the first-time power up:

The following steps are applicable for a logic analysis system with
Windows 7 operating system:

• To change from a workgroup to a domain or vice versa, click Computer

and select Properties. Click the Change Settings link in the Computer name,
domain and workgroup settings section. Then select the Computer Name tab
and click Change.

• To change network connection properties, click Start>Control

Panel>Network and Sharing Center. Select the connection you want to
change and then set the properties of this connection.

For more information on changing network settings, refer to the Windows
7 online help.

On Windows 10

To make network changes after the first-time power up:

The following steps are applicable for a logic analysis system with
Windows 10 operating system:

• To change from a workgroup to a domain or vice versa, click Control

Panel from the Startup menu, and then click System. Click the Change
Settings link in the Computer name, domain and workgroup settings section.

Then select the Computer Name tab and click Change.

• To change network connection properties, click Start>Control

Panel>Network and Sharing Center. Select the connection you want to
change and then set the properties of this connection.

For more information on changing network settings, refer to the Windows
10 online help.

32 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Changing Windows Firewall Settings

NOTE

When 16860 series logic analyzers are shipped from the factory, the
Windows Firewall is enabled and set up with the exceptions required by
the logic analyzer.

To give other applications/ports access through the firewall

For example, you may need to change firewall settings in order to:

• Use NetOp to remotely control the logic analyzer.

• Use RealVNC to remotely control the logic analyzer.

To change firewall settings on Windows OS to give other
applications/ports access:

1 From the Windows Start menu, choose Start > Control Panel > System and

Security > Windows Firewall.
2Click the Allow an app or a feature through Windows firewall link.
3 The list of allowed programs and features is displayed. If the required

program or service is listed, check its box to enable it; otherwise, click

Allow another program... to give unlisted programs permission to

penetrate the firewall.

Refer to the application’s documentation for more information on port
numbers or other firewall setup information.

Updating the Logic Analyzer 3

Note that there are separate Windows Firewall profiles: Domain for when the computer
has domain membership, and Standard for when the computer has workgroup
membership. If you change the type of membership, any changes you made to the
Windows Firewall settings will have to be made again.

To restore the logic analyzer firewall defaults

1 From the Windows Start menu, choose Start > Control Panel > System

Security.
2Click the Windows Firewall link.
3Click Restore defaults in the left pane of the window.
4 Again click Restore defaults.
5 Uninstall and then reinstall the Logic Analyzer software from

www.keysight.com/find/lpa-sw-download.

The logic analyzer firewall defaults enable the following exceptions:

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 33

3 Updating the Logic Analyzer

NOTE

Note that there are separate Windows Firewall profiles: Domain for when the computer
has domain membership, and Standard for when the computer has workgroup
membership. When you restore the logic analyzer firewall defaults, the defaults for both
profiles are restored.

• Keysight Logic Analysis Application program.

• Keysight Logic Analysis Service program.

• File and Printer Sharing.

• Microsoft RPC Endport Mapper TCP port.

• Remote Desktop service.

• Web Server (HTTP) port.

The logic analyzer firewall defaults also enable the following ICMP
(Internet Control Message Protocol) settings:

• Allow incoming echo request.

• Allow outgoing destination unreachable.

• Allow outgoing time exceeded.

34 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Software Installation and Upgrades

Keysight Logic and Protocol Analyzer Software

The Keysight 16860 Series logic analyzers are shipped with software
already installed, including any licensed optional products that you may
have purchased. The licensing process (described below) has been
performed and the (*.lic) license file is in place.

To upgrade/reinstall the logic and protocol analyzer software or to install
this software onto your PC for offline processing:

• Download the Logic and Protocol Analyzer software from

http://www.keysight.com/find/lpa-sw-download and then install the

software using the downloaded file. These systems are not shipped with
an application CD. You need the Keysight Logic and Protocol Analyzer
software version 6.30 or later for these systems.

To be notified when software upgrades are available for downloading from
the web, please sign up for e-mail notifications at:

www.keysight.com/find/emailupdates

Optional Products

If applicable, follow the instructions on the entitlement certificate that
came with your purchase to enable the optional tool.

Updating the Logic Analyzer 3

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 35

3 Updating the Logic Analyzer

36 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers

Installation/Quick Start Guide

4 Solving Problems

Running Self-Tests / 38
If the logic analyzer powers itself down / 40
If the Power LEDs do not come on / 40
If you get a registry error and the system won’t boot / 40
If there are network connection problems / 41
If there are touch screen problems / 42
Using the System Recovery Software / 45
Contacting Keysight Service/Support / 49

4 Solving Problems

Running Self-Tests

1 In the Keysight Logic and Protocol Analyzer application, click Help>Self

Tes t.

2In the Analysis System Self Test dialog, double-click the test you want to

run.

38 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Solving Problems 4

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 39

4 Solving Problems

If the logic analyzer powers itself down

If the logic analyzer warns you it is powering down before it powers down,
the dialog will describe the problem (such as a fan/overtemp problem). If
the logic analyzer just powers down, it is likely a power supply problem.

If the Power LEDs do not come on

If the lights do not come on and if the system powers up momentarily
when you plug it in, make sure the power button hasn't become jammed or
stuck in the pushed in position.

If you get a registry error and the system won’t boot

When powered off unexpectedly (for example, with a long press of the
power button or a power loss), Windows may not flush all system
information to disk and is vulnerable to problems. When you power back
on you may get a "Registry Error" and the system won't boot. If this
happens you will need to restore the system software using the recovery
process. This process overwrites all the user data and restores the system
back to the original condition in which it was shipped. Refer to the topic

“Using the System Recovery Software" on page 45 to know more about

this process.

It is best to keep regular backups of your data and use proper power down
procedures. If you have data that was not backed up that you need to try
to save:

1 Physically remove the disk drive.
2 Mount it under another Windows 10 system.
3 Move the data to the boot disk until you can restore the operating

system.

40 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

If there are network connection problems

See the “Network Troubleshooting Guide” topic in the Keysight Logic
Analyzer application’s online help. Briefly:

• The Windows Firewall must be set to allow access to the “Keysight

Logic Analysis” service in order to use remote connections (see “To

restore the logic analyzer firewall defaults" on page 33).

• The Windows Firewall must be set to respond to the following ICMP

(Internet Control Message Protocol) requests in order to use remote
connections:

• Allow incoming echo requests.

• Allow outgoing destination unreachable.

• Allow outgoing time exceeded.

(See “To restore the logic analyzer firewall defaults" on page 33.)

• The link activity light must be on; If these LEDs are not on, the LAN

segment may be dead.

• If connecting two logic analysis systems directly together (that is, no

hub or switch between them), make sure you are using a special
cross-over cable.

If your IP address is in the same subnet as a working computer’s (use
“ipconfig /all | more” to view IP addresses on machine in question), it is
possible that your network administrators have denied access to any
resources if the computer is not in the domain. In this case, you need to
add the computer (logic analysis system) to the domain.

Solving Problems 4

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 41

4 Solving Problems

If there are touch screen problems

If you observe the following touch screen problems:

• If the Touch Off button on the instrument’s front panel doesn’t work.

• If there are problems with the right-click functionality on the touch

screen.

• If the accuracy of touch locations is off.

You may be able to calibrate the touch screen to fix the problem by
following the procedures described below for 16860 series of logic
analyzers.

1 From the Windows Start menu, choose Start>All Programs>Keysight Logic

Analyzer>Utilities>Touch Screen>Touch Screen Calibration and Settings.
2 In the Microchip TSHARC Control Panel dialog, select the Calibration

tab.

42 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Solving Problems 4

3 By default, the number of points is set to 4 and the Inset is set at

20.0%.
4Click Begin Calibration.
5 If you want to enable the right-click functionality on the touch screen,

select the Click Settings tab and then select the Enable Right-Click
checkbox. You can also set the area on the touch screen on which you
want to enable the right-click functionality.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 43

4 Solving Problems

If calibrating the touch screen doesn’t fix the problem, see “Contacting

Keysight Service/Support" on page 49.

44 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Using the System Recovery Software

NOTE

Restoring your system software might be necessary for the following
reasons:

• Hard drive (SSD) failure.

• Virus in the system or unstable system.

• Intentional disk clean - for example if you are passing the system to

another team or returning it to a rental company and you do not want
any data left on it.

The 16860 series of Logic Analyzers are now shipped with the Windows 10
operating system preinstalled. Earlier, Windows 7 was preinstalled on
these logic analyzers.

In addition, 16860 series of Logic Analyzers also have the Keysight Logic
Analyzer software version 6.30 or later preinstalled.

These systems do not have any recovery CD or DVD in their shipment. If
you need to restore the logic analysis system software, you run the
recovery process on the hard drive (SSD) of the system. This recovery
process uses the hidden partition on the hard drive to restore the hard disk
drive back to its original state in which it was shipped. When you run this
process, the recovered hard disk drive contains:

• the Windows 10 operating system

• the version of the Logic and Protocol Analyzer software which was

installed when the system was originally shipped and not the latest or
upgraded version of the software that might be available at the time of
system recovery.

• the license files of any licensed optional products that you had

purchased with the Logic Analyzer and that were installed when the
system was originally shipped.

Solving Problems 4

When you run the recovery process, the software licensing Host ID of your logic analyzer
may change. If this happens, the restored license files will not work with the new host ID
and you will need rehosted license files. To get these files, you can contact your nearest
Keysight sales/service office. To locate a sales or service office, go to

www.keysight.com/find/contactus.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 45

4 Solving Problems

CAUTION

Running the recovery process reformats your logic analyzer’s hard disk drive to the state
in which it was originally shipped to you. All user data files and programs are overwritten
when the recovery process runs. Therefore, save your data to a CD or to another machine
before you start recovering the system software.

To run the recovery process

1 Shut down and then restart your Logic Analyzer.

While booting up, the Logic Analyzer displays the Windows Boot
Manager screen. This screen provides you the following options:

• Microsoft Windows 7 or 10 (as per the installed operating system) -

This is the default selected option. This option starts the Logic
Analyzer with the installed Windows operating system. This is the
normal startup of the system.

• Keysight Recovery system - You should select this option when you

want to restore/repair your Logic Analyzer software by running the
Keysight recovery process.

2 After a few seconds, Logic Analyzer automatically starts with the option

selected in the Windows Boot Manager. Select the Keysight Recovery

46 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Solving Problems 4

system option in the Windows Boot Manager screen using the arrow
keys and then press Enter.

The recovery process starts preparing the system for recovery and
displays the following screen with options to choose. You can enter:

• 1 to run Check Disk on the Logic Analyzer’s hard disk drive. If the

recovery process encounters any problems while running Check
Disk, it reports these problems else it returns to the Keysight
Recovery system prompt on completion of Check Disk.

• 2 to restore your Logic Analyzer software back to its original state in

which it was shipped.

• 3 to view a document that provides information on the recovery

process.

• 4 to repair the Logic Analysis system hard disk drive.

• 5 to exit the recovery process and restart the Logic Analyzer in the

normal mode.

3 Select the second option in the above screen by entering 2 in the text

box and clicking OK.

4 A warning message is displayed stating that the recovery process

overwrites the data on C: drive. If you want to save your data to a CD or
to another machine before you proceed further, then exit the recovery
process and save your data. Else, click OK to proceed with the recovery
process.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 47

4 Solving Problems

The recovery process starts.

If the recovery process is able to restore the system software
successfully, then the following screen is displayed.

5Click OK to proceed. You Logic Analysis system now reboots to

Windows 10.

6 The Windows Boot Manager screen is displayed with Microsoft Windows

10 as the default selection. The system automatically starts with this

48 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Solving Problems 4

NOTE

default selection. Alternatively, you can press Enter to proceed with
the default selection.

There are situations when you are not able to run the recovery process, (for instance,
when the hard disk drive of your system fails) or when running the recovery process does
not recover your system software. In such situations, you can send your Logic Analysis
system for hard disk repair/replacement to Keysight. Alternatively, you can contact your
nearest Keysight sales/service office. To locate a sales or service office, go to

www.keysight.com/find/contactus.

Contacting Keysight Service/Support

To locate a sales or service office near you, go to:

http://www.keysight.com/find/contactus

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 49

4 Solving Problems

50 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers

Installation/Quick Start Guide

5 Safety Notices

Warnings / 52
To clean the instrument / 54
Safety Symbols / 55

This apparatus has been designed and tested in accordance with IEC
Publication 1010, Safety Requirements for Measuring Apparatus, and has
been supplied in a safe condition. This is a Safety Class I instrument
(provided with terminal for protective earthing). Before applying power,
verify that the correct safety precautions are taken (see the following
warnings). In addition, note the external markings on the instrument that
are described under "Safety Symbols."

5 Safety Notices

Warnings

• Before turning on the instrument, you must connect the protective

earth terminal of the instrument to the protective conductor of the
(mains) power cord. The mains plug shall only be inserted in a socket
outlet provided with a protective earth contact. You must not negate
the protective action by using an extension cord (power cable) without
a protective conductor (grounding). Grounding one conductor of a
two-conductor outlet is not sufficient protection.

• Only fuses with the required rated current, voltage, and specified type

(normal blow, time delay, etc.) should be used. Do not use repaired
fuses or short-circuited fuse holders. To do so could cause a shock or
fire hazard.

• Do not use this instrument with a power cord other than the one

provided by Keysight. Other power cords may not have appropriate
ratings.

• If you energize this instrument by an auto transformer (for voltage

reduction or mains isolation), the common terminal must be connected
to the earth terminal of the power source.

• Whenever it is likely that the ground protection is impaired, you must

make the instrument inoperative and secure it against any unintended
operation.

• Service instructions are for trained service personnel. To avoid

dangerous electric shock, do not perform any service unless qualified to
do so. Do not attempt internal service or adjustment unless another
person, capable of rendering first aid and resuscitation, is present.

• Do not install substitute parts or perform any unauthorized

modification to the instrument.

• Capacitors inside the instrument may retain a charge even if the

instrument is disconnected from its source of supply.

• Do not operate the instrument in the presence of flammable gasses or

fumes. Operation of any electrical instrument in such an environment
constitutes a definite safety hazard.

• Do not use the instrument in a manner not specified by the

manufacturer.

• To optimize your comfort and productivity, it is important that you set

up your work area correctly and use your equipment properly. Refer to
the Working in Comfort topic in the online help or set-up and use
recommendations

• Position equipment so that it is not difficult to disconnect the power

cord.

52 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Safety Notices 5

• If incorporated into a system, the safety of the system is the

responsibility of the system installer. If the equipment is used in a
manner not specified by the manufacturer, the protection provided by
the equipment may be impaired. See "For Your Safety" booklet
publication number 9320-6797. Use only the power cord supplied with
the instrument.

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 53

5 Safety Notices

WARNING

To clean the instrument

To prevent an electrical shock, disconnect the logic analyzer from mains before
cleaning. Use a dry cloth or one slightly dampened with water to clean the external
case parts. Do not attempt to clean internally.

If the instrument requires cleaning:
1 Remove power from the instrument.
2 Clean the external surfaces of the instrument with a soft cloth

dampened with water.

3 Make sure that the instrument is completely dry before reconnecting it

to a power source.

54 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Safety Symbols

!

Safety Notices 5

Instruction manual symbol: the product is marked with this symbol when it
is necessary for you to refer to the instruction manual in order to protect
against damage to the product.

Indicates hazardous voltages and potential for electrical shock.

Earth terminal symbol: Used to indicate a circuit common connected to
grounded chassis.

The C-tick mark is a registered trademark of the Spectrum Management
Agency of Australia. This signifies compliance with the Australia EMC
Framework regulations under the terms of the Radio Communication Act
of 1992.

CE compliance marking to the EU Safety and EMC Directives.

ISM GRP-1A classification according to the international EMC standard.

ICES/NMB-001 compliance marking to the Canadian EMC standard.

KC certification mark to demonstrate compliance with the South Korean
EMC requirements.

South Korean Class A EMC declaration:

This equipment is Class A suitable for professional use and is for use in
electromagnetic environments outside of the home.

CSA is the Canadian certification mark to demonstrate compliance with
the Safety requirements.

Notice for the European Community: This product complies with the WEEE
Directive (2002/96/EC) marking requirements. The affixed label indicates
that you must not discard this electrical/electronic product in domestic

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 55

5 Safety Notices

household waste. Product Category: With reference to the equipment
types in the WEEE Directive Annex I, this product is classed as a
“Monitoring and Control instrumentation” product.

Do not dispose in domestic household waste. To return unwanted
products, contact your local Keysight office or get more information from

www.keysight.com/environment/product.

56 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Index

A

administrator, 13
administrator account, 16

C

caution

electrostatic discharge, 27

CD

product software, 35
change network settings, 32
characteristics, 29
Check Disk, 47
contact information, 49

D

debugging network, 41
dimensions, 4
disk

clean/reformat, 45
domain, 13

E

electrostatic discharge, 27

F

firewall

changing settings, 16, 33

G

grounding, 27

H

hard drive, 45

I

ICMP settings, 34
install

software, 35

inverse assemblers, 35

K

Keysight web

service/support, 49

L

LEDs, 40

N

network

adding logic analyzer, 13
connection decision, 13

debugging, 41
network connection problems, 41
network settings, 32

O

optional tools, 35

R

recovery procedures, 45
recovery process, 45
registry error, 40
restoring system, 45

running self tests, 38

S

self tests, 38
service

contacting Keysight, 49
ground modules, 27

software

add-in, 35
installation, 13, 16, 35

updating, 35
specifications, 29
standalone operation, 13
system

recovery, 45

software, 35

T

tools, optional, 35
touchscreen problems, 42

U

update software, 35

W

windows

power problems, 40

updates, 16
Windows Boot Manager, 46
Windows Firewall settings

changing, 33
workgroup, 13

changing, 16

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 57

Index

58 Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide

Keysight 16860 Series Portable Logic Analyzers Installation/Quick Start Guide 59

This information is subject to
change without notice.
© Keysight Technologies 2017

Printed in Malaysia
Second edition, Ju

*16860-97003*

www.keysight.com

ly 2017