Key K78-2XX User Guide

DRAFT

LinkPoint

LP9100

Advanced Mobile Payment Terminal

User Guide

Version 1.0, October 2001

Document 902-MA-0188

Disclaimer

All material contained in this document is furnished pursuant to the terms and conditions of a duly executed Program Product Licence ("Licence") and/or a duly executed Agreement to Purchase or Lease Equipment ("Agreement").

All terms, conditions, warranties, undertakings, inducements or representations, whether express, implied, statutory or otherwise, relating in any way to the products the subject of the Licence and/or the Agreement are excluded, other than:

1. terms, conditions or warranties expressly provided for in the Licence and/or the Agreement; and

2. terms, conditions or warranties implied by any Act of Parliament which may not be excluded provided that Keycorp's liability for any breach of any such term, condition or warranty shall, subject to the Licence and/or Agreement, be limited at the option of Keycorp to any one or more of the following:

(a) if the breach relates to goods: (i) the replacement of the goods or the supply of the equivalent goods; (ii) the repair of the goods; (iii) the payment of the cost of replacing the goods or of acquiring equivalent goods; or (iv) the payment of the costs of having the goods repaired; and (b) if the breach relates to services: (i) the supplying of the services again; or (ii) the payment of the cost of having the services supplied again. Without limiting the generality hereof, Keycorp shall not be under any liability to any person

in respect of any loss or damage, including consequential loss or damage and however caused, which may be suffered or incurred or which may arise directly or indirectly from the use of the material contained in this document or any other material furnished pursuant to the Licence and/or the Agreement.

All the users of the material contained in this document or any other material furnished pursuant to the Licence and/or the Agreement should ensure that the material is used in compliance with the laws, rules and regulations of the jurisdictions in which the material is used.

The material contained within is subject to change without notice and Keycorp may issue revised documents containing any such changes.

FCC INFORMATION TO USERS

NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inteference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

INDUSTRY CANADA INFORMATION TO USERS

This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numerique de la classe A est conforme a la norme NMB-003 du Canada.

For body worn operation, this device has been tested and meets FCC RF exposure guidelines when used with an accessory that contains no metal and that positions the device a minimum of 2.5cm from the body. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.

IMPORTANT SAFETY INSTRUCTIONS – TELECOMMUNICATION CABLE

CAUTION – To reduce the risk of fire, use only No.26 AWG or larger telecommunication cord. ATTENTION – Pour reduire les risques d’incendie, utiliser uniquement des conducteurs de

telecommunications 26 AWG au de section.

IMPORTANT SAFETY INSTRUCTIONS – LITHIUM BATTERY

CAUTION – Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the manufacturer’s inst ructions.

ATTENTION – Il y a danger d’explosion s’il y a remplacement incorrecte de la batterie. Remplacer uniquement avec une batterie du même type ou d’un type equivalent recommandé par le constructeur. Mettre au rebut les batteries usagées conformement aux instructions du fabricant.

USA SERVICE CENTRE

Return unit for service to: Insert US service centre address

Contents

Welcome .............................................................................. 1

Guidelines......................................................................................................1

Safety .............................................................................................................2

Battery Module Warning............................................................................2

Overview of the LP9100 Terminal......................................... 3

Operation.......................................................................................................3

LP9100 Components....................................................................................4

Magnetic Card Reader............................................................................4

SAM Slots (Optional).............................................................................4

Customer Smartcard Reader ...................................................................4

Keys..........................................................................................................5

Power ON/OFF Button...........................................................................5

Display......................................................................................................5

Status Light..............................................................................................5

Printer Module.........................................................................................6

External Port .............................................................................................6

Communications Module.......................................................................6

Dialup Modem.........................................................................................6

Contents

Using the LP9100 Terminal................................................... 7

Setting up the Terminal...............................................................................7

Terminal Charging........................................................................................7

Magnetic Card Reader .................................................................................8

Loading the Printer Paper...........................................................................8

Tearing off the Printed Receipt..................................................................9

Removing the LP9100 Battery Module...................................................10

External Cable .............................................................................................10

Removing the SAM Cards........................................................................11

Troubleshooting ..................................................................12

Magnetic Card Reader ...............................................................................12

Display Indicates a Bad Swipe............................................................12

Display Indicates that the Terminal does not Accept Card............12

Printer Module............................................................................................13

Terminal is not Printing........................................................................13

Care and Maintenance ........................................................14

LP9100 User Guide i

Looking after your Advanced Mobile Payment Terminal...................14

Charging and Discharging the Batter y...................................................15

Care and Maintenance Log .................................................16

Glossary...............................................................................20

Contents

LP9100 User Guide ii

Welcome

Thank you for choosing our LP9100 Advanced Mobile Payment Terminal. This guide will provide you with the information you need to operate it. Please use this guide as your primary reference point, together with your application guides. For any further details, please contact your service provider.

Note: This guide covers only the LP9100.

Please read the safety, main tenance and battery handling information carefully.

Guidelines

Please observe the following guidelines at all times:

Welcome

• Do NOT use the product where it will interfere with other devices.

• Do NOT get the unit wet − it is not resistant to liquids.

• Handle the unit carefully to prevent damage to the antenna.

• The printer is a small device and must be handled gently.

• When loading paper, the paper cover must also be handled gently.

• When disconnecting cables pull the PLUG and NOT the cord.

LP91004 User Guide 1

Safety

Please refer to this user guide when using this product. Failure to comply with interference requirements can be dangerous or illegal.

Use only accessories that have been approved by the manufacturer.

Battery Module Warning

Warning

There is a danger of explosion if the battery is incorrectly replaced.

Replace with only the same or equivalent type recommended by the

manufacturer. Discard used batteries according to the

manufacturer's instructions.

Il y a danger d'explosion s'il y a replacement incorrecte de la batterie.

Remplacer uniquement avec une batterie du même type recommendé

par le contructeur. Mettre au rebut batteries usagées a

conformement aux instructions du fabricant.

Welcome

LP91004 User Guide 2

Overview

Overview of the LP9100 Terminal

Operation

For this product to operate financial or other transactions you must have a network connection through your service provider. Connection is normally provided as part of your supply agreement. Your service provider will give you your reference guides and help desk numbers.

Should you have any problems during a transaction that cannot be solved using this guide, then please call your service provider’s help desk.

Please note that the terminal’s DC power supply is charging the battery. It is NOT powering the unit. If your battery is fully discharged you must recharge the unit for a period of time before the terminal can be operated.

The LP9100 uses an internal modem to perform communications with the Motient network.

LP91004 User Guide 3

+ 18 hidden pages

Key K78-2XX User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual