Kenmore Elite 25344772701, 25344772702, 25344773701, 25344773703 Owner’s Manual

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I= L I T E
®
Freezer
Use & Care Guide
Congelador
Guia para su uso y cuidado
Cong_lateur
Guide d'utilisation et d'entretien
Sears Canada, inc., Toronto, Ontario, Canada M5B 2B8
"11
www, sears,com
297208300 (September 2007)
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Congratulations on your purchase of a new freezer! We are very proud of our product and we are completely committed to providing you with the best service possible. Your satisfaction is our #1 priority.
We know you'll enjoy your new freezer and ThankYou for choosing our product. We hope you consider us for future purchases.
PLEASE READ AND SAVE THESE INSTRUCTIONS
This Owner's Guide provides specific operating instructions for your model. Use your freezer only as
instructed in this manual. These instructions are not meant to cover every possible condition and situation
that may occur. Common sense and caution must be practiced when installing, operating and maintaining any appliance.
Please record your model and serial numbers below for future reference. This information is found on the
serial plate located inside the freezer compartment.
iii_iii_i_iii_iii_iiii!i!:ii_ii!ii_iiI_iiI_iiI_iiI_iiI_iiiIi_iiI_iiiI_iiiI_iiI_iiI_iiI_iiI_iiI_iiiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_iiI_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_ii_
FOR YOUR SAFETY
Do not store or use gasoline, or other flammable liquids in the vicinity of this or any other appliance.
Read product labels for warnings regarding flammability and other hazards.
,, Do not operate the freezer in the presence of
explosive fumes.
,, Avoid contact with any moving parts of automatic ice
maker.
,, Remove all staples from the carton. Staples can
cause severe cuts, and also destroy finishes if they come in contact with other appliances or furniture.
CHILD SAFETY
Destroy or recycle the carton, plastic bags, and any exterior wrapping material immediately after the freezer is unpacked. Children should NEVER use these items to play. Cartons covered with rugs, bedspreads, plastic sheets or stretch wrap may become airtight chambers, and can quickly cause suffocation.
Model Number:
or:
Serial Number: Purchase Date:
TABLE OF CONTENTS
Welcome& Congratulations.............................................2
Important SafetyInstructions .......................................2-3
Warranty Information........................................................3
ProtectionAgreements.....................................................4
Installation....................................................................5-6
TemperatureControl.........................................................6
FreezerFeatures................................................................7
EnergySavingTips ...........................................................8
Power Failure/FreezerFailure............................................8
IceService........................................................................9
Care& Cleaning..............................................................10
BeforeYouCall..........................................................11-13
PROPER DISPOSAL OF YOUR REFRIGERATOR OR FREEZER
Risk of child entrapment
Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators or freezers are still dangerous - even if they will sit for"just a few days." If you are getting rid of your old refrigerator or freezer, please
follow the instructions below to help prevent accidents.
Before you throw away your old refrigeratorlfreezer:
Remove doors.
Leave shelves in place so children may not easily climb inside.
Have refrigerant removed by a qualified service technician.
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ELECTRICAL iNFORMATiON
Refer to the serial plate for correct electrical rating. The power cord of the appliance is equipped
with a three-prong grounding plug for your protection against shock hazards. It must be plugged directly
into a properly grounded three-prong receptacle. The power supply circuit must be installed in accordance
with current edition of the National Electrical Code (NFPA 70) and local codes and ordinances. Consult a qualified electrician. Receptacles protected by
Ground Fault Circuit Interrupters (GFIC) are NOT RECOMMENDED. Do not use an extension cord
or adaptor plug.
if voltage varies by 10% or mere, freezer performance may be affected. Operating freezer with insufficient power can damage the motor. Such damage is not covered under the warranty, if you suspect your house hold voltage ishigh or low, consult your power company for testing.
To prevent the freezer from being turned off accidentally, do not plug unit into an outlet controlled by a wall switch or pull cord.
Do not pinch, knot, or bend the cord in any manner.
To defrost freezer, always unplug unit first.
Never unplug the freezer by pulling on the cord. Always grip the plug firmly, and pull straight out from the receptacle.
KENMORE ELITE APPLIANCE WARRANTY
One Year Limited Warranty When installed, operated and maintained according to
all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY- HOME ®to arrange for free repair.
LIMITED FIVE YEAR WARRANTY ON SEALED REFRIGERATION SYSTEM
For five years from the date of purchase, when this appliance is installed, operated and maintained according to the instructions supplied with it, Sears will repair the sealed system (consisting of refrigerant, connecting tubing, and compressor), free of charge, if defective in material or workmanship.
If thisappliance is used forotherlhan private familypurposes, this warranty appliesfor only90 days from the date ofpurchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:
1. Expendable items that can wear out from normal use, including but not limited to filters, belts, light bulbs and bags.
2. A service technician to instruct the user in correct product installation, operation or maintenance.
3. Aservice technicianto clean or maintain this product.
4. Damage to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.
5. Damage to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of detergents, cleaners, chemicals or utensils
other than those recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from unauthorized modifications made to this product.
Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the United States and Canada.
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
Sears, Roebuck and Co., Dept. 817WA, Hoffman
Estates, IL 60179 Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8
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Master Protection Agreements
Sears Installation Service
Congratulations on making a smart purchase. Your new Kenmore_product is designed and manufactured for years of dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That's when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here's what the Agreement*
includes:
F"4 Parts and labor needed to help keep products operating
properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage - real protection.
F4 Expert service by a force of more than 10,000 authorized
Sears service technicians, which means someone you can trust will be working on your product.
F"4 Unlimited service calls and nationwide service, as often
as you wart us, whenever you wart us.
[] "No-lemon" guarantee - replacement of your covered
product if four or more product failures occur within twelve months.
[] Product replacement if your covered product can't be fixed. [] Annual Preventive Maintenance Check at your request -
no extra charge.
[] Fast help by phone - we call it Rapid Resolution - phone
support from a Sears representative on all products. Think of us as a "talking owner's manual".
Power surge protection against electrical damage due to power fluctuations.
[_ $250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered refrigerator or freezer.
[_ Rental reimbursement if repair of your covered product takes
longer than promised.
[] 10% discount off the regular price of any non-covered repair
service and related installed parts.
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 1-800-4-MY-
HOME ®.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment
online. The Master Protection Agreement is a risk free purchase.
If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 1-800-827-6655.
* Coverage in Canada varies on some items. For full details call Sears Canada at 1-800-361-6665.
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ThisOwner'sGuideprovidesspecificoperating instructionsforyourmodel.Usethefreezeronlyas instructedinthisUse&CareManual.Beforestarting thefreezer,followtheseimportantfirst steps.
LOCATION
Choose a place that is near a grounded electrical outlet. Do Not use an extension cord or an adapter
plug.
For the most efficient operation, the freezer should be located where surrounding temperatures will not drop below 40°F (5°C) or exceed 1IO°F (43°C).
Allow the following clearances for ease of installation, proper air circulation, and electrical connections:
Sides 3/8" Back & Top 1"
Do Not block the toe grille on the lower front of your freezer. Sufficient air circulation is essential for the
proper operation of your freezer.
J
LEVELING
The freezer must have all bottom corners resting firmly on a solid floor. The floor must be strong enough to support a fully loaded freezer. NOTE: It is Very Important for your freezer to be level in order to function properly. If the freezer is not leveled during installation, the door may be misaligned and not close or seal properly, causing cooling, frost,
or moisture problems.
To Level Freezer:
After discarding crating screws PIASTIC LEVELING FEET
and wood base, use a SCREW carpenter's
level to level the freezer from front-to-
back. Adjust the plastic leveling
feet in front, V2 /J_J'_ bubble higher, SCREWSANO/_;woo0BASES
SOthat the door "_ closes easily
when left halfway open.
DISCARD THE (4) CRATING
CRATING
DOOR OPENING
Freezer
installation
Leveling Instructions for all Refrigerator/Freezer Pair:
Remove two leg levelers provided in literature bag. While unit is lying on its back for wood skid removal, install both leg levelers in rear of unit.
Level door of first unit using all four levelers and slide unit into place. Recheck for levelness and adjust if
necessary. Measure distance from floor to bottom of door on
first unit. Adjust and level second unit so door height matches.
Leg Level Adjustments
- One full turn of all four leg levelers will raise door 5/32".
- One full turn of both front leg levelers will raise door 3/16" and tilt top of door back 7/16".
- One full turn of both rear leg levelers will lower door 1/32" and tilt top of door forward 7/16".
- One full turn of both side leg levelers will raise door 3/16" and tilt top of door 3/8".
Slide second unit into place leaving a minimum gap of 3/16" between units for door swing clearance.
This last step may require at least one extraction of the second unit to properly align units in a "built-in" application.
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Shelf Front
DOOR REMOVAL
If door must be removed:
1 Gently lay freezer on its back, on a rug or blanket. 2 Remove two base screws and base panel. 3 Remove bottom hinge screws.
4 Remove plastic top hinge cover. 5 Remove screws from top hinge. 6 Remove top hinge from cabinet.
7 Remove door and bottom hinge from cabinet. 8 To replace door, reverse the above order and
manner of removal. Securely tighten all screws to prevent hinge slippage.
ICE MAKER INSTALLATION
If your freezer has an automatic ice maker, please refer to the two inserts in the bond pack that came with your freezer to correctly hook-up your ice maker:
1 installation instructions
2 installation - Connecting ice Maker to Water Supply
COOL DOWN PERIOD
For safe food storage, allow 4 hours for the freezer to cool down completely. The freezer will run continuously for the first several hours. Foods that are already frozen may be placed in the freezer after the first few hours of operation. Unfrozen foods should
NOT be loaded into the freezer until the freezer has
operated for 4 hours.
When loading the freezer, freeze only 3 pounds of fresh food per cubic foot of freezer space at one time.
Distribute packages to be frozen evenly throughout the freezer. It is not necessary to turn the control knob to a colder setting while freezing food.
TEMPERATURE CONTROL
The temperature control is located inside the freezer compartment. The temperature is factory preset to provide satisfactory food storage temperatures. However, the temperature control is adjustable to provide a range of temperatures for your personal satisfaction. If a colder temperature is desired, turn the temperature control knob toward COLDEST and allow several hours for temperatures to stabilize between adjustments.
Cold Control
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iNTERiOR LIGHT
The light comes on automatically when the door is opened. To replace the light bulb, turn the temperature control to OFF and unplug the electrical cord. Replace the old bulb with a bulb of the same wattage.
DRAWER WiTH ADJUSTABLE
DiViDERS
The drawer, located at the bottom of the freezer, provides separate storage space for items
that are difficult to store on freezer shelves.
TO ADJUST CANTILEVER SHELVES
Lift front edge up. Pull shelf out.
Replace the shelf by inserting the hooks at
rear of the shelf into the wall bracket. Lower the shelf into the desired slots
and lock into position.
TILT-OUT
SHELF
This shelf is located inside on the freezer
door and provides additional storage space. To access an item, tilt top of
"basket" shelf down.
ADJUSTABLE
iNTERiOR
SHELVES
Multi-position adjustable interior
shelves can be moved to any
position for larger or smaller packages. The shipping spacers
that stabilize the shelves for shipping
may be removed and discarded.
Tilt-Out Shelf
Adjustable interior Shelves - Upright Models
MiD LEVEL LIGHT
The light comes on automatically when the door is opened. To replace the light bulb, turn the temperature
control to OFF and unplug the electrical cord. Remove the lens from the lamp housing by unsnapping it from
the lamp housing using your fingers or a screwdriver. Be careful not to break the locking tabs on the lamp housing.
Replace the old bulb with a bulb of the same type and wattage. To replace the lens, snap one side of the lens
opening to the tab on the lamp housing. Then carefully attach the other side.
To Remove Light Lens
Press Tabs
in Direction Shown.
Mid Level Lighting
o/ \o
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The freezer should be located in the coolest area of the room,
away from heat producing appliances or heating ducts,
and out of direct sunlight.
Let hot foods cool to room
temperature before placing in the freezer. Overloading the freezer forces the compressor
to run longer. Foods that freeze too slowly may spoil or lose quality.
Be sure to wrap foods properly, and wipe containers dry before placing them in the freezer. This cuts down on frost build-up inside the freezer.
Freezer shelves should not be lined with aluminum foil, wax paper, or paper toweling. Liners interfere
with cold air circulation, making the freezer less efficient.
Organize and label food to reduce door openings and extended searches. Remove as many items as needed at one time, and close the door as soon as possible.
VACATION AND MOVING TIPS
Short Vacations:
Leave the freezer operating during vacations of less than three weeks.
Long Vacations:
If the freezer will not be used for several months:
Remove all food and unplug the power cord. Clean and dry the interior thoroughly.
Leave the freezer door open slightly, blocking it open if necessary, to prevent odor and mold growth.
Moving: When moving the freezer, follow these guidelines to prevent damage:
Disconnect the power cord plug from the wall outlet. Remove foods, then defrost, and clean the freezer.
Secure all loose items such as base panel, baskets, and shelves by taping them securely in place to prevent damage.
In the moving vehicle, secure freezer in an upright position to prevent movement. Also protect outside of freezer with a blanket, or similar item.
If a power failure occurs, frozen foods will stay frozen for at least 24 hours if the freezer is kept closed. If the power failure continues, pack seven or eight pounds of dry ice into the freezer every 24 hours. Look in the Yellow Pages under Dry Ice, Dairies, or Ice Cream Manufacturers for local dry ice suppliers. Always wear gloves and use caution when handling dry ice.
If the freezer has stopped operating, see "Freezer Does Not Run" in the "Before You Call" Section. If you cannot solve the problem, call Sears Service immediately.
If the freezer remains off for several hours, follow the directions above for the use of dry ice during a power
failure. If necessary, take the food to a local locker plant until the freezer is ready to operate. Look in the Yellow Pages under Frozen Food Locker Plants.
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Ifyourfreezerhasanautomaticicemaker,itwillprovide asufficientsupplyoficefornormaluse.Duringthe initialstartupofyourfreezer,however,noicewillbe producedduringthefirst24hoursofoperation.Automatic icemakersarealsooptionalaccessoriesthatmaybe installedinsomemodelsatanytime.Callyourlocal
dealerforinformation.
TURNING YOUR ICE MAKER ON
After the plumbing .....
connections have been completed, the
water supply valve must be opened.
Place the ice container under the
ice maker, pushing it as far back as
possible. Lower the wire signal arm to its "down" or ON position.
New plumbing connections may cause the first production of ice cubes to be discolored or
have an odd flavor. These first cubes should be discarded until the cubes produced are free of discoloration and
taste.
Signal Arm
TURNING YOUR ICE MAKER OFF
To stop the ice maker, lift the wire signal arm until it clicks and locks in the "up" or OFF position. The ice maker also turns off automatically when the ice container is full. If your model has an adjustable freezer shelf, place the shelf in the lower position, so that the wire signal arm will
hit the ice when the container is full.
ON
Ice Maker
ICE MAKER TIPS
Leveling Bracket
Container
\
1" or less
Ice cubes stored too long may develop an odd flavor. Empty the ice container and ensure that the wire signal arm is in its "down" or ON position. The ice maker will then produce more ice.
Occasionally shake the ice container to keep ice separated.
Keep the wire signal arm in its "'up" or OFF position until the freezer is connected to the water supply or
whenever the water supply is turned off. The following sounds are normal when the ice maker
is operating:
- Motor running
- Ice loosening from tray
- Ice dropping into ice container
- Running water
- Water valve opening or closing
Wash the ice container in warm water with mild detergent. Rinse well and dry.
Stop the ice maker when cleaning the freezer and during vacations.
If the ice maker will be turned off for a long period of time, turn the water supply valve to the closed position.
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Keepyourfreezercleantopreventodorbuild-up.Wipe upanyspillsimmediatelyandcleanatleasttwicea year. Neverusemetallicscouringpads,brushes,abrasive cleanersorstrongalkalinesolutionsonanysurface.Do notwashanyremovablepartsinadishwasher.Always
unplug the electrical power cord from the wall outlet
before cleaning.
Care & Cleaning Chart
Part
Interior/Door
Liner
Door Gaskets Drawers/Bins
Glass Shelves
Exterior and Handles
Exterior and Handles
(Stainless Steel Models
Only)
What To Use Tips and Precautions
Soap and water Baking soda and water
Soap and water Wipe gaskets with a clean soft cloth. Soap and water Do not wash any removable items (bins, drawers, etc.) in dishwasher. Soap and water
Glass cleaner Mild liquid sprays Soap and water
Non Abrasive Glass
Cleaner
Soap and water Ammonia
Stainless Steel Cleaners
Use 2 tablespoons of baking soda in 1 quart of warm water. Be sure to
wring excess water out of sponge or cloth before cleaning around controls, light bulb or any electrical part.
Allow glass to warm to room temperature before immersing in warm water.
Do not use commercial household cleaners, ammonia, or alcohol to clean handles. Use a soft cloth to clean smooth handles. Do Not use a dry
cloth to clean smooth doors. Clean stainless steel front and handles with soapy water and a dishcloth.
Rinse with clean water and a soft cloth. Wipe stubborn spots with an
ammonia-soaked paper towel, and rinse. Use a non-abrasive stainless steel cleaner. These cleaners can be purchased at most home
improvement or major department stores. Always follow manufacturer's instructions.
NOTE: Always clean, wipe and dry with the grain to prevent cross- grain scratching. Wash the rest of the cabinet with warm water and mild
liquid detergent. Rinse well, and wipe dry with a clean soft cloth.
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TROUBLESHOOTING GUIDE
Before calling for service, review this list. It may save you time and expense. This list includes common occurrences
that are not the result of defective workmanship or materials in this appliance.
Freezer Does Not Run
Freezer does not run.
Freezer runs too much
or too long.
Interior freezer
temperature is too cold.
Interior freezer
temperature is too warm.
Freezer external surface i This is normal while the compressor works to
temperature is warm. i transfer heat from inside the freezer cabinet.
Freezer is plugged into a circuit that has a ground fault interrupt.
Temperature control is in the OFF position.
Freezer may not be plugged in, or plug may be loose.
House fuse blown or tripped circuit breaker.
Power outage.
o
Room or outside weather is hot.
,, Freezer has recently been
disconnected for a period of time.
Large amounts of warm or hot food have been stored recently.
Doors are opened too frequently or too long.
,, Freezer door may be slightly
open.
Temperature Control is set too
low. Freezer gasket is dirty, worn,
cracked, or poorly fitted.
,, Temperature control is set too
low.
,, Temperature control is set too
warm. Door is kept open too long or is
opened too frequently. Door may not be sealing
properly. Large amounts of warm or hot
food may have been stored
recently.
Freezer has recently been disconnected for a period of
time.
The external freezer walls can
be as much as 30°F warmer than room temperature.
Use another circuit. If you are unsure about the outlet, have it checked by a certified technician.
See "Temperature Control" Section.
Ensure plug is tightly pushed into outlet
Check/replace fuse with a 15 amp time-delay
fuse. Reset circuit breaker.
Check house lights. Call local Electric
Company. It's normal for the freezer to work harder under
these conditions. It takes 4 hours for the freezer to cool down completely.
Warm food will cause freezer to run more until
the desired temperature is reached.
Warm air entering the freezer causes it to run
more. Open doors less often.
See "Door Problems" in the "Before You Call"
Section.
Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
Clean or change gasket. Leaks in the door
seal will cause freezer to run longer in order to maintain desired temperature.
Turn the control to a warmer setting. Allow
several hours for the temperature to stabilize.
Turn control to a colder setting. Allow several
hours for the temperature to stabilize.
Warm air enters the freezer every time the
door is opened. Open the door less often.
See "Door Problems" in the "Before You Call"
Section.
Wait until the freezer has had a chance to
reach its selected temperature.
Freezer requires 4 hours to cool down completely.
1
i
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Sound and Noise
Louder sound levels This is normal. When the surrounding noise
whenever freezer is on. level is low, you might hear the compressor
Longer sound levels This is normal. Sound will level off or disappear when compressor as freezer continues to run. comes on.
Popping or cracking This is normal. Sound will level off or disappear
sound when compressor as freezer continues to run. comes on.
Bubbling or gurgling This is normal.
sound, like water boiling.
Vibrating or rattling Level the unit. Refer to "Leveling" in the
noise. "Installation" Section.
Water/Moisture/Frost Inside
Moisture forms on inside freezer walls.
Water/Moisture/Frost Outside Freezer
Moisture forms on Door may not be sealing ]-, See "Door Problems" in the "BeforeYou Call"
Modern freezers have increased storage capacity and more
stable temperatures. They require a high efficiency compressor.
Freezer operates at higher pressures during the start of the
ON cycle. Metal parts undergo expansion
and contraction, as in hot water pipes.
Refrigerant (used to cool freezer) is circulating throughout the system.
Freezer is not level. It rocks on the floor when it is moved
slightly. Floor is uneven or weak. Freezer
rocks on floor when it is moved slightly. Freezer is touching the wall.
Freezer
Weather is hot and humid, which
increases internal rate of frost build-up.
o
Door may not be seating properly.
o
Door is kept open too long, or is opened too frequently.
running while it cools the interior.
Ensure floor can adequately support freezer. Level the freezer by putting wood or metal shims under part of the freezer.
Relevel the freezer or move freezer slightly. Refer to "Leveling" in the "Installation"
Section.
This is normal.
See"Door Problems" in the "Before You Call" Section.
Open the door less often.
outside of freezer, properly, causing the cold air / Section.
Odor in Freezer
Odors in freezer. Interior needs to be cleaned. ]-, Clean interior with sponge, warm water, and
from inside the freezer to meet warm moist air from outside.
baking soda.
Foods with strong odors are in Cover the food tightly. the freezer.
/
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Page 13
Door Problems
Door will not close.
Light Bulb Is Not On
Light bulb is not on.
Automatic Ice Maker
Automatic ice maker not working. (some models)
Freezer is not level, it rocks on the floor when it is moved
slightly. Floor is uneven or weak. Freezer
rocks on floor when it is moved
slightly.
Light bulb is burned out.
No electric current is reaching the freezer.
Ice maker is not working.
This condition can force the cabinet out
of square and mJsalign the door. Refer to "Leveling" inthe "Installation" Section. Level the floor by using wood or metal shims under the freezer or brace floor supporting the
freezer.
"Mid Level Light" in the "Freezer Features" Section.
See "Freezer Does Not Run" in the "Before
I Follow directions under"lnterior Light" or
You Call" Section.
position.
Water supply is turned off.
I Ensure the wire signal arm is not in the UP
Water pressure is too low. The freezer is not cold enough.
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