Kenmore ULTRA WASH, ULTRA WASH 665.1340 Series, ULTRA WASH 665.1344 Series, ULTRA WASH 665.1773 Series Use & Care Manual
ULTRA WASH® Dishwasher
Use & Care Guide
Lavavajillas ULTRA WASH
Manual de uso y cuidado
Lave-vaisselle ULTRA WASH
Guide d’utilisation et d’entretien
Models/Modelos/Modèles 665.1340✼, 665.1344✼, 665.1773✼
✼ = color number, número de color, numéro de couleur
®
®
W10250186A Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca
Sears Roebuck and Co., Hoffman Estates, IL 60179 U.S.A. www.sears.com
TABLE OF CONTENTS
PROTECTION AGREEMENTS
PROTECTION AGREEMENTS.......................................................2
WARRANTY ....................................................................................3
DISHWASHER SAFETY .................................................................4
Before Using Your Dishwasher....................................................5
PARTS AND FEATURES................................................................6
ULTRA WASH
START-UP GUIDE .......................................................................... 7
Using Your New Dishwasher .......................................................7
CONNECTING THE DISHWASHER
(ON PORTABLE MODELS ONLY).................................................7
Connecting the Faucet Adapter...................................................7
Connecting to Water and Electrical Supply.................................8
Using the Faucet ..........................................................................8
Disconnecting the Dishwasher ....................................................8
DISHWASHER LOADING...............................................................9
Loading Suggestions ...................................................................9
Loading Top Rack........................................................................9
Loading Bottom Rack ................................................................10
Loading Silverware Basket ........................................................10
DISHWASHER USE......................................................................11
Detergent Dispenser ..................................................................11
Rinse Aid Dispenser...................................................................12
Dishwasher Efficiency Tips ........................................................12
Cycle Selection Charts...............................................................13
Canceling a Cycle ......................................................................13
Changing a Cycle or Setting ......................................................14
Adding Items During a Cycle .....................................................14
Option Selections.......................................................................14
Cycle Status Indicators..............................................................15
Drying System............................................................................15
Overfill Protection Float..............................................................15
WASHING SPECIAL ITEMS.........................................................16
DISHWASHER CARE ...................................................................17
Cleaning......................................................................................17
Drain Air Gap..............................................................................17
Storing ........................................................................................17
TROUBLESHOOTING ..................................................................18
SERVICE NUMBERS............................................... BACK COVER
®
Soil Removal System..........................................7
Master Protection Agreements
Congratulations on making a smart purchase. Your new
Kenmore
dependable operation. But like all products, it may require
preventive maintenance or repair from time to time. That’s when
having a Master Protection Agreement can save you money and
aggravation.
The Master Protection Agreement also helps extend the life of
your new product. Here’s what the Agreement* includes:
®
product is designed and manufactured for years of
✔ Parts and labor needed to help keep products
operating properly under normal use, not just defects.
Our coverage goes well beyond the product warranty.
No deductibles, no functional failure excluded from
coverage— real protection.
✔ Expert service by a force of more than 10,000
authorized Sears service technicians, which means
someone you can trust will be working on your product.
✔ Unlimited service calls and nationwide service, as
often as you want us, whenever you want us.
✔ “No-lemon” guarantee – replacement of your covered
product if four or more product failures occur within
twelve months.
✔ Product replacement if your covered product can’t be
fixed.
✔ Annual Preventive Maintenance Check at your
request – no extra charge.
✔ Fast help by phone – we call it Rapid Resolution –
phone support from a Sears representative on all
products. Think of us as a “talking owner’s manual.”
✔ Power surge protection against electrical damage due
to power fluctuations.
✔ $250 Food Loss Protection annually for any food
spoilage that is the result of mechanical failure of any
covered refrigerator or freezer.
✔ Rental reimbursement if repair of your covered product
takes longer than promised.
✔ 10% discount off the regular price of any non-covered
repair service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that
it takes for you to schedule service. You can call anytime day or
night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you
cancel for any reason during the product warranty period, we will
provide a full refund. Or, a prorated refund anytime after the
product warranty period expires. Purchase your Master
Protection Agreement today!
Some limitations and exclusions apply. For prices and
additional information in the U.S.A. call 1-800-827-6655.
*Coverage in Canada varies on some items. For full details
call Sears Canada at 1-800-361-6665.
2
Sears Installation Service
For Sears professional installation of home appliances, garage
door openers, water heaters, and other major home items, in the
U.S.A. or Canada call 1-800-4-MY-HOME
®
.
KENMORE APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all
instructions supplied with the product, if this appliance fails due
to a defect in material or workmanship within one year from the
date of purchase, call 1-800-4-MY-HOME
repair.
If this appliance is used for other than private family purposes,
this warranty applies for only 90 days from the date of purchase.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL
AND WORKMANSHIP. SEARS WILL NOT PAY FOR:
1. Expendable items that can wear out from normal use,
including but not limited to filters, belts, light bulbs, and bags.
2. A service technician to instruct the user in correct product
installation, operation or maintenance.
3. A service technician to clean or maintain this product.
4. Damage to or failure of this product if it is not installed,
operated or maintained according to all instructions supplied
with the product.
5. Damage to or failure of this product resulting from accident,
abuse, misuse or use for other than its intended purpose.
6. Damage to or failure of this product caused by the use of
detergents, cleaners, chemicals or utensils other than those
recommended in all instructions supplied with the product.
7. Damage to or failure of parts or systems resulting from
unauthorized modifications made to this product.
®
to arrange for free
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF
REMEDIES
Customer’s sole and exclusive remedy under this limited
warranty shall be product repair as provided herein. Implied
warranties, including warranties of merchantability or fitness for a
particular purpose, are limited to one year or the shortest period
allowed by law. Sears shall not be liable for incidental or
consequential damages. Some states and provinces do not allow
the exclusion or limitation of incidental or consequential
damages, or limitations on the duration of implied warranties of
merchantability or fitness, so these exclusions or limitations may
not apply to you.
This warranty applies only while this appliance is used in the
United States and Canada.
This warranty gives you specific legal rights, and you may also
have other rights which vary from state to state.
Sears, Roebuck and Co.
Hoffman Estates, IL 60179
Sears Canada Inc.
Toronto, Ontario, Canada M5B 2B8
PRODUCT RECORD
Record your complete model number, serial number, and
purchase date. You can find this information on the model and
serial number label located on the product.
Have this information available to help you obtain assistance or
service more quickly whenever you contact Sears concerning
your appliance.
Model number __ __ __. __________________________________________
Serial number___________________________________________________
Purchase date __________________________________________________
Save these instructions and your sales receipt for future
reference.
3
DISHWASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
You can be killed or seriously injured if you don't immediately
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using the dishwasher, follow basic precautions, including the following:
follow instructions.
can be killed or seriously injured if you don't
You
instructions.
follow
■ Read all instructions before using the dishwasher.
■ Use the dishwasher only for its intended function.
■ Use only detergents or rinse agents recommended for use
in a dishwasher, and keep them out of the reach of children.
■ When loading items to be washed:
1) Locate sharp items so that they are not likely to damage
the door seal; and
2) Load sharp knives with the handles up to reduce the risk
of cut-type injuries.
■ Do not wash plastic items unless they are marked
“dishwasher safe” or the equivalent. For plastic items not so
marked, check the manufacturer's recommendations.
■ Do not touch the heating element during or immediately
after use.
■ Do not operate the dishwasher unless all enclosure panels
are properly in place.
SAVE THESE INSTRUCTIONS
■ Do not tamper with controls.
■ Do not abuse, sit on, or stand on the door, lid, or dish racks
of the dishwasher.
■ To reduce the risk of injury, do not allow children to play in
or on the dishwasher.
■ Under certain conditions, hydrogen gas may be produced in
a hot water system that has not been used for two weeks or
more. HYDROGEN GAS IS EXPLOSIVE. If the hot water
system has not been used for such a period, before using
the dishwasher turn on all hot water faucets and let the
water flow from each for several minutes. This will release
any accumulated hydrogen gas. As the gas is flammable,
do not smoke or use an open flame during this time.
■ Remove the door or lid to the washing compartment
when removing an old dishwasher from service or
discarding it.
4
Before Using Your Dishwasher
WARNING
Tip Over Hazard
Do not use dishwasher until completely installed.
Do not push down on open door.
Doing so can result in serious injury or cuts.
GROUNDING INSTRUCTIONS
■
For a grounded, cord-connected dishwasher:
The dishwasher must be grounded. In the event of a
malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least
resistance for electric current. The dishwasher is
equipped with a cord having an equipment-grounding
conductor and a grounding plug. The plug must be
plugged into an appropriate outlet that is installed and
grounded in accordance with all local codes and
ordinances.
WARNING: Improper connection of the
equipment-grounding conductor can result in a risk of
electric shock. Check with a qualified electrician or
service representative if you are in doubt whether the
dishwasher is properly grounded. Do not modify the
plug provided with the dishwasher; if it will not fit the
outlet, have a proper outlet installed by a qualified
electrician.
■
For a permanently connected dishwasher:
The dishwasher must be connected to a grounded
metal, permanent wiring system, or an equipmentgrounding conductor must be run with the circuit
conductors and connected to the equipmentgrounding terminal or lead on the dishwasher.
SAVE THESE INSTRUCTIONS
5
PARTS AND FEATURES
A
J
K
B
L
C
M
D
N
E
F
G
H
O
P
Q
I
A. Upper level wash
B. Top rack
C. Bottom rack
D. Fold-down tines (on some models)
E. Lower spray arm
Control Panel
F. Water inlet opening (in tub wall)
G. Rack bumper
H. Heating element
I. Vent
J. Top spray arm
K. ULTRA FLOW™ water feed tube
L. Silverware basket
M. Model and serial number label
N. ULTRA WASH
O. Overfill protection float
P. Detergent dispenser
Q. Rinse aid dispenser
®
module
Delay Hours: 2-4-6 or 4 Hour Delay (depending on model) Sani Rinse (on some models)
6
ULTRA WASH® Soil Removal System
The ULTRA WASH soil removal system gives you sparkling clean
dishes, while using less energy and time. The ULTRA WASH soil
removal system includes:
A multilevel wash sytem with a self-cleaning filter.
START-UP GUIDE
Before using your dishwasher, remove all packaging materials.
Read this entire Use and Care Guide. You will find important
safety information and useful operating tips.
IMPORTANT: The Start/Resume light will flash if the door is
opened during a cycle. Power interruptions during a cycle
may also cause the Start/Resume light to flash. Press START/
RESUME to continue a cycle.
Using Your New Dishwasher
1. Rinse aid is essential for good drying. Be sure to fill the
dispenser before you use your new dishwasher. Each filling
will last about 1 to 3 months depending on your usage.
2. Scrape large food soil and hard items (toothpicks or bones)
from dishes.
3. Properly load the dishwasher. (See “Dishwasher Loading.”)
Load dishes with space in between so water will reach the
soiled surfaces. Make sure nothing keeps the spray arm(s)
from spinning freely.
4. Add detergent. Always use a high-quality brand detergent.
(See “Dishwasher Use.”)
5. Push door firmly closed. The door latches automatically.
6. Run hot water at the sink nearest your dishwasher until the
water is hot. (See “Dishwasher Efficiency Tips.”) Turn off
water.
CONNECTING THE
DISHWASHER
(On portable models only)
Connecting the Faucet Adapter
NOTE: A special adapter must be installed on the faucet before
the dishwasher can be connected. Complete Installation
Instructions and the adapter are packed with your dishwasher.
(See the Installation Instructions.)
When moving your dishwasher, make sure the door is latched.
Hold the dishwasher at the top front corners.
Preparing the faucet
1. Remove the screen holder or aerator, screen, and washer
from the end of the faucet.
2. Use the faucet adapter kit that came with your portable
dishwasher to modify the faucet where the dishwasher will be
used.
NOTE: Remove and save the washer, screen, and screen holder
or aerator for future use.
A
B
C
A. Washer
B. Screen
C. Screen holder or aerator
7. Press the desired cycle and option selections. (See
“Dishwasher Use.”)
8. Press START/RESUME, or press START/RESUME to repeat
the same cycle and options as the previous cycle.
Connecting the faucet adapter to faucets with
external threads
Insert the 2 screens and then the thin washer from the faucet
adapter kit into the faucet adapter. Attach the adapter onto the
end of the faucet.
7
NOTE: Do not use the thick washer.
A
B
C
A. Thin washer
B. Screens
C. Faucet adapter
Connecting the faucet adapter to faucets with
internal threads
Insert the 2 screens, the thin washer, and then the thick washer
from the faucet adapter kit into the faucet adapter. Attach the
adapter onto the end of the faucet.
NOTE: Use both washers.
A
B
C
D
A. Thick washer
B. Thin washer
C. Screens
D. Faucet adapter
WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet.
Do not remove ground prong.
Do not use an adapter.
Do not use an extension cord.
Failure to follow these instructions can result in death,
fire, or electrical shock.
6. Plug into a grounded 3 prong outlet.
Using the Faucet
You can draw water from the faucet while the dishwasher is
connected.
NOTE: Do not draw water while the dishwasher is filling or while
water is being pumped out. (This helps avoid a low fill when
dishwasher is filling or mixing drain water with fresh water when
dishwasher is draining.)
Press the red button on the hose connector to draw water from
the faucet. (The faucet is set on hot. Adjust the faucet for the
water temperature you want.)
NOTE: Turn the hot water back on after you draw water from the
faucet. Turn off the cold water.
Connecting to Water and Electrical Supply
1. Run water at the faucet until it is hot. Turn off the water.
2. Pull the hoses out of their storage compartment on the back
of the dishwasher.
NOTE: Make sure the hoses are not kinked or twisted. Kinked
hoses reduce washing performance.
3. Pull down on the locking collar while lifting the hose
connector onto the faucet adapter.
A
B
C
A. Faucet adapter
B. Locking collar
C. Hose connector
4. When the connector snaps into place, release the locking
collar.
5. Turn the hot water on slowly until it is all the way on.
Disconnecting the Dishwasher
1. Turn off the hot water. (This can be done after the last rinse.)
2. Press the red button on the connector to release the water
pressure.
A
B
C
D
A. Faucet adapter
B. Locking collar
C. Red button
D. Hose connector
3. Lift slightly on the hose connector while pulling down the
locking collar. Pull down on the connector.
4. Empty any remaining water from the connector by turning the
connector upside down.
5. Unplug the power supply cord and return it to the storage
compartment.
6. Return the hoses to the storage compartment.
8
DISHWASHER LOADING
Loading Suggestions
■ Remove leftover food, bones, toothpicks and other hard
items from the dishes. To conserve water and energy and
save time, it is not necessary to rinse dishes before putting
them into the dishwasher.
NOTE: Prerinsing dishes soiled with tomato-based products
is recommended to avoid staining the dishware.
The wash module removes food particles from the water. The
module contains a multilevel wash system with a
self-cleaning filter.
NOTE: If hard items such as fruit seeds, nuts, and eggshells
enter the wash module, you might hear grinding, crunching,
or buzzing sounds. These sounds are normal when hard
items enter the module. To avoid damage to the dishwsher,
do not let metallic items (such as pot handle screws) get into
the wash module.
■ For best drying, water must be able to drain from all surfaces.
■ It is important for the water spray to reach all soiled surfaces.
■ Load dishes so they are not stacked or overlapping if
possible.
■ Load heavy pots and pans gently. Heavy items can damage
the interior of the door if they are dropped or bumped.
■ Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not interfere with the spray arm rotation.
■ Conserve water and energy and save time over hand rinsing
by running a rinse cycle to keep dishes moist if you do not
plan to wash them soon. Foods such as eggs, rice, pasta,
spinach, and cooked cereals may be hard to remove if they
are left to dry over a period of time.
■ Place items so open ends face down for best cleaning and
draining.
Quiet operating tips
To avoid thumping/clattering noises during operation:
■ Make sure lightweight load items are secured in the racks.
■ Make sure pot lids and handles, pizza pans, cookie sheets,
etc., do not touch interior walls or interfere with the rotation of
the spray arm(s).
■ Load dishes so they do not touch one another.
NOTE: For built-in models, keep sink drain plugs closed during
dishwasher operation to avoid noise transfer through drains.
Loading Top Rack
The top rack is designed for cups, glasses, and smaller items.
(See recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
10 place setting
12 place setting
■ Place items so open ends face down for cleaning and
draining.
■ Load glasses in top rack only. The bottom rack is not
designed for glasses. Damage can occur.
■ Place cups and glasses in the rows between tines. Placing
them over the tines can lead to breakage and water spots.
■ China, crystal, and other delicate items must not touch each
other during dishwasher operation. Damage may occur.
■ Load plastic items in the top rack only. Only plastic items
marked “dishwasher safe” are recommended.
■ Load plastic items so the force of the spray does not move
them during the cycle.
■ To avoid chipping, do not let stemware touch other items.
■ Small bowls, pans, and other utensils can be placed in the
top rack. Load bowls in the center section for best stability.
9
Loading Bottom Rack
The bottom rack is designed for plates, pans, casseroles, and
utensils. (See recommended loading patterns shown.)
NOTE: The features on your dishwasher rack may vary from the
drawings shown.
10 place setting
■ Do not load glasses, cups, or plastic items in the bottom
rack. Load small items in the bottom rack only if they are
secured in place.
■ Load plates, soup bowls, etc., between tines.
■ Overlap the edges of plates for large loads.
■ Load soup, cereal, and serving bowls in the rack in a variety
of ways depending upon their size and shape. Load bowls
securely between the rows of tines. Do not nest bowls
because the spray will not reach all surfaces.
Fold-down tines (on some models)
You can fold down one row of tines at the back of the bottom
rack.
1. Grasp the tip of the tine that is in the tine holder.
2. Gently pull the tine out of the tine holder.
3. Lay the row of tines down in the rack to make room for larger
dishes, bowls, pots, pans or roasters.
Loading Silverware Basket
Load the silverware basket while it is in the bottom rack or take
the basket out for loading on a counter or table.
IMPORTANT: Always load items (knives, skewers, etc.) pointing
down.
■ Place small items such as baby bottle caps, jar lids, corncob
holders, etc., in a covered section. Close the cover to hold
small items in place.
Covers on some models.
12 place setting
■ Load cookie sheets, cake pans, and other large items at the
sides and back. Loading such items in front can keep the
water spray from reaching the detergent dispenser.
■ Secure heavily soiled cookware face down in the rack.
■ Make sure pot handles and other items do not stop rotation
of the spray arm(s). The spray arm(s) must move freely.
■ Do not load items between the bottom rack and the side of
the dishwasher tub because they might block the water inlet
opening.
NOTE: If you have removed the bottom rack for unloading or
cleaning, replace it with the bumpers in front.
10
■ Use suggested loading patterns, as shown, to increase
washability of your silverware. Load items using the slots with
the covers down to avoid silverware nesting.
■ If your silverware basket does not have covers or when
covers are up, mix items in each section of the basket with
some pointing up and some down to avoid nesting. Spray
cannot reach nested items. Covers on some models.
DISHWASHER USE
Detergent Dispenser
The detergent dispenser has 2 sections. The Pre-Wash section
empties detergent into the dishwasher when you close the door.
A
BCD
■ Water hardness can change over a period of time. Find out
your water’s hardness by asking your Sears Sales Associate,
local water department, water softener company, or county
extension agent.
Where to fill
Top of 3rd step (9 tsp or 45 mL)
A. Cover
B. Main Wash section
C. Cover latch
D. Pre-Wash section
The larger Main Wash section automatically empties detergent
into the dishwasher during the main wash. (See the “Cycle
Selection Charts.”)
■ Use automatic dishwashing detergent only. Other detergents
can produce excessive suds that can overflow out of the
dishwasher and reduce washing performance.
■ Add detergent just before starting a cycle.
■ Store tightly closed detergent in a cool, dry place. Fresh
automatic dishwasher detergent results in better cleaning.
NOTE: Do not use detergent if you have selected a rinse cycle.
Filling the dispenser
1. If the dispenser cover is closed, open the cover by pushing
the cover latch.
2. Fill the Main Wash section with detergent. See “How much
detergent to use.”
3. Fill the Pre-Wash section if needed. (See “Cycle Selection
Charts.”)
4. Close the dispenser cover.
The cover will open during the cycle to dispense the detergent.
How much detergent to use
■ The amount of detergent to use depends on the hardness of
your water and the type of detergent. If you use too little,
dishes will not be clean. If you use too much in soft water,
glassware will etch.
Top of 2nd step (6 tsp or 30 mL)
Top of 1st step (3 tsp or 15 mL)
Soft to Medium Water (0-6 grains per gallon)
[typical water softener water and some city water]
Soil Level Main Wash Pre-Wash
Lightly soiled/Prerinsed dish loads
Normally soiled
dish loads
Heavily soiled
dish loads
Medium to Hard Water (7-12 grains per gallon)
3 tsp (15 mL)
[top of 1st step]
6 tsp (30 mL)
[top of 2nd step]
9 tsp (45 mL)
[top of 3rd step]
3 tsp (15 mL)
[top of 1st step]
6 tsp (30 mL)
[top of 2nd step]
6 tsp (30 mL)
[top of 2nd step]
†
[well water and some city water]
Soil Level Main Wash Pre-Wash
All soil types 9 tsp (45 mL)
[top of 3rd step]
†
It might be necessary to use the Hi Temp wash option for best
6 tsp (30 mL)
[top of 2nd step]
wash performance in very hard water.
NOTE: Fill amounts shown are for standard powdered detergent.
Amounts may vary if you use liquid or concentrated powdered
detergent. Tablet detergents should be placed in the main wash
section of the detergent dispenser with the cover closed. Follow
instructions on the package when using liquid dishwasher
detergent, concentrated powdered detergent or tablet detergent.
IMPORTANT: See “Cycle Selection Charts” for which detergent
dispenser sections to use with each cycle.
11
Rinse Aid Dispenser
IMPORTANT: Your dishwasher is designed to use a liquid rinse
aid. The use of rinse aids greatly improves drying by allowing
water to drain from the dishes during the final rinse. They also
keep water from forming droplets that can dry as spots or
streaks. Do not use a solid or bar-type rinse aid.
Checking the dispenser
Check the center of the fill indicator cap. Clear means it needs
filling.
Or you can remove the fill indicator cap. If an “E” is visible, the
dispenser is empty.
Filling the dispenser
The rinse aid dispenser holds 6 oz (175 mL) of rinse aid. Under
normal conditions, this will last for about 3 months. You do not
have to wait until the dispenser is empty to refill it. Try to keep it
full, but be sure not to overfill it.
1. Make sure the dishwasher door is completely open.
2. Remove the fill indicator cap.
3. Add rinse aid. Fill to the smallest opening in the lower part of
the dispenser. Overfilling can cause the rinse aid to leak out,
and could cause oversudsing.
4. Clean up any spilled rinse aid with a damp cloth.
5. Replace the fill indicator cap. Close tightly.
Dishwasher Efficiency Tips
Hot water dissolves and activates the dishwashing detergent.
Hot water also dissolves grease on dishes and helps glasses dry
spot-free. For best dishwashing results, water should be 120°F
(49°C) as it enters the dishwasher. Loads may not wash as well if
the water temperature is too low. Water that is too hot can make
some soils harder to remove and cause certain detergent
ingredients not to function. If your water heater is located far from
the dishwasher, it may be necessary to run the hot water at the
faucet closest to the dishwasher to minimize the amount of cold
water in the water line.
To check water temperature
1. Run hot water at the faucet closest to your dishwasher for at
least 1 minute.
2. Place a candy or meat thermometer in a glass measuring
cup.
3. Check the temperature on the thermometer as the water is
running into the cup.
Additional efficiency tips
■ To save water, energy and time, do not rinse dishes before
putting them into the dishwasher.
■ Use a delay feature to run your dishwasher during off-peak
hours. Local utilities recommend avoiding heavy usage of
energy at certain times of day.
■ During the summer, run your dishwasher at night. This
reduces daytime heat buildup in the kitchen.
■ Use a rinse aid to improve drying.
■ Use cycles or options that add extra heat to the wash or rinse
portion of the cycle only when needed.
■ If your home is equipped with a water softener, you may want
to avoid starting the dishwasher during the regeneration of
the softener, since this may contribute to poor wash
performance.
12
Cycle Selection Charts
Select the wash cycle and options desired. Or press START/
RESUME to use the same cycle and options as the previous
cycle.
NOTE: If the last cycle you completed was a rinse cycle, the
dishwasher will run the last full wash cycle and options that you
selected when you press Start/Resume.
Light Wash
Use this cycle for china and crystal. This cycle uses a light
wash and gentle dry. During the heated dry, the heating
element cycles on and off.
Use covered detergent dispenser section.
A “●” shows what steps are in each cycle.
Water usage is shown in U.S. gallons/liters.
IMPORTANT: Typical cycles may take several hours depending
on cycle selected and water temperature.
Pots Pans
Use this cycle for hard-to-clean, heavily soiled pots, pans,
casseroles, and regular tableware.
Use both detergent dispenser sections.
Wash Main
Wash
●●●
Rinse or
Purge
Rinse
Final
Rinse
Dry Approximate
●●
Time
2.5 hrs* 8.6/32.6
Water
Usage
(gal/L)
Heavy Wash
Use this cycle for loads with heavy food soil.
Use both detergent dispenser sections.
Wash Main
Wash
●●●
Rinse or
Purge
Purge
Final
Rinse
Dry Approximate
●●
Time
2 hrs* 6.9/26.1
Water
Usage
(gal/L)
Wash Main
Wash
Rinse or
Purge
●●
Purge
Final
Rinse
Dry Approximate
●●
cycled
Time
1.5 hrs* 4.8/18.2
Water
Usage
(gal/L)
Quick Rinse
Use this rinse cycle for rinsing dishes, glasses, and silverware
that will not be washed right away.
Do not use detergent with this cycle.
Wash Main
Wash
Rinse or
Purge
●
Rinse
Final
Rinse
Dry Time
(min)
10 2.2/8.3
Water
Usage
(gal/L)
*If the incoming water temperature is less than the recommended
temperature, the cycle will automatically compensate by adding
time and heat as needed.
Canceling a Cycle
1. Press CANCEL/DRAIN. The Cancel/Drain light glows.
2. The dishwasher starts a 2-minute drain (if needed). Let the
dishwasher drain completely. The light turns off after
2 minutes. The door must be closed for the dishwasher to
drain.
To stop the drain
Normal Wash
Use this cycle for loads with normal amounts of food soil. (The
energy-usage label is based on this cycle.)
Use covered detergent dispenser section.
Wash Main
Wash
Rinse or
Purge
●●
Purge
Final
Rinse
Dry Approximate
●●
1.5 hrs* 4.6/17.4
Time
Water
Usage
(gal/L)
You can press CANCEL/DRAIN again to stop the drain. Be sure
to drain the dishwasher before starting a new cycle.
To clear the indicators
Press CANCEL/DRAIN before starting the dishwasher to clear all
options and cycles.
13
Changing a Cycle or Setting
During the first minute of a cycle
1. Select a new cycle and/or options.
2. Check the detergent dispensers. They must be filled properly
for the new cycle.
3. The Start/Resume light will flash when the door is opened.
Make sure the door is closed.
4. Press START/RESUME.
Hi Temp Wash
Select this option to heat the water to 140ºF (60ºC) during parts
of the cycle. Heating the water helps improve washing results.
This option adds heat, water and wash time to parts of the cycle.
Hi Temp Wash is useful when loads contain tough food soil items.
NOTES:
■ Pots Pans automatically uses this option. Hi Temp Wash is an
option with the Heavy Wash and Normal Wash cycles.
■ Use this option for heavier than normal-soiled loads.
After the first minute of a cycle
1. Press CANCEL/DRAIN. The Cancel/Drain light glows. Your
dishwasher starts a 2-minute drain (if needed). Let the
dishwasher drain completely.
2. Check the detergent dispensers. They must be filled properly
for the new cycle.
3. Make sure the door is closed. The Start/Resume light will
flash.
4. Select a new cycle and/or options.
5. Press START/RESUME.
Adding Items During a Cycle
You can add an item anytime before the main wash starts. Open
the door and check the detergent dispenser. If the cover is still
closed, you can add items.
To add items
1. Open the door slightly to stop the cycle. Wait for the spraying
action to stop before opening the door. The Start/Resume
light will flash.
2. Open the door. If the detergent dispenser cover is still closed,
add the item.
3. Close the door firmly until it latches. The Start/Resume light
will flash.
4. Press START/RESUME.
IMPORTANT: If Lock On is selected, turn off the lock (see Lock
On section in “Option Selections”), or the Start/Resume light will
continue to flash.
Option Selections
You can customize your cycles by pressing an option. If you
change your mind, press the option again to turn the option off.
Select a different option if desired.
You can change an option anytime before the selected option
begins. For example, you can press an unheated drying option
anytime before drying begins.
Press START/RESUME to use the same cycle and option(s) as
the previous wash cycle.
NOTE: If the last cycle you completed was a rinse cycle, when
you press START/RESUME, the dishwasher runs the last full
wash cycle and options.
Sani Rinse (on some models)
Select this option to raise the water temperature in the final rinse
to approximately 155°F (68°C). Sani Rinse adds heat and time to
the cycle. This high-temperature rinse sanitizes your dishes and
glassware in accordance with the NSF/ANSI Standard 184 for
Residential Dishwashers. Certified residential dishwashers are
not intended for licensed food establishments.
NOTE: Sani Rinse is an option with Pots Pans, Heavy Wash and
Normal Wash. Only these sanitization cycles have been designed
to meet the NSF/ANSI requirements.
Heated Dry
The Heated Dry option in combination with rinse aid will give you
excellent drying results. The energy to use Heated Dry costs
pennies per cycle. Heated Dry is on when the light is lit on the
Heated Dry button. Be sure to load plastic items in the upper rack
to avoid damage.
You may turn off the Heated Dry option by pressing HEATED DRY
so that the light goes off. However, you will have items in your
dish load that will not be dry at the end of the cycle.
NOTE: The Heated Dry option is used in all cycles except Quick
Rinse.
Lock On
Use the Lock On to avoid unintended use of the dishwasher. You
can also use the lock feature to avoid unintended cycle or option
changes during a cycle.
When LOCK ON is lit, all buttons are disabled.
NOTE: The dishwasher door can be opened while the controls
are locked. However, the lock must be turned off and the Start/
Resume button pressed to resume the cycle.
To turn on the Lock
Press and hold HEATED DRY for 4 seconds. LOCK ON glows.
If you press any pad while your dishwasher is locked, the light
flashes 3 times.
NOTE: If the Heated Dry option is selected, the light will
temporarily turn off until Lock On glows.
To turn off the Lock
Press and hold HEATED DRY for 4 seconds. The light turns off.
14
Delay Hours
Clean Light
Select this option to run your dishwasher at a later time or during
off-peak hours. You can add items to the load anytime during the
delay. After adding items, firmly close the door until it latches and
press START/RESUME, or the delay will not continue.
To delay the start
1. Press the delay button to choose the number of hours
delayed.
2. Select a wash cycle and options.
3. Press START/RESUME.
The dishwasher starts the cycle in the selected number of hours.
NOTES:
■ To cancel the delay and cycle, press CANCEL/DRAIN.
■ To cancel the delay and start the cycle, press START/
RESUME.
Cycle Status Indicators
(on some models)
Follow the progress of your dishwasher with the Cycle Status
indicators.
NOTE: The features on your dishwasher may vary from those
shown here.
The Clean light glows when a cycle is finished. The light turns off
when you press any button or close the door.
Sanitized Ligt (on some models)
If you select the Sani Rinse option, sanitized light glows when the
Sani Rinse cycle is finished. If your dishwasher did not properly
sanitize your dishes, the light flashes at the end of the cycle. This
can happen if the cycle is interrupted or the incoming water
temperature is too low. The light turns off when you press any
button or close the door.
Drying System
During drying, you can see steam escaping through the vent at
the upper left corner of the door. This is normal as the heat dries
your dishes.
IMPORTANT: The vapor is hot. Do not touch the vent
during drying.
Overfill Protection Float
The overfill protection float (in the front right corner of the
dishwasher tub) keeps the dishwasher from overfilling. It must be
in place for the dishwasher to operate.
Check under the float for objects that may keep the protector
from moving up or down.
15
WASHING SPECIAL ITEMS
If you have doubts about washing a particular item, check with the manufacturer to see if it is dishwasher safe.
Material Dishwasher Safe? Comments
Aluminum Yes High water temperature and detergents can affect finish of anodized aluminum.
Disposable Aluminum No Do not wash throwaway aluminum pans in the dishwasher. These might shift
Bottles and Cans No Wash bottles and cans by hand. Labels attached with glue can loosen and clog the
Cast Iron No Seasoning will be removed, and iron will rust.
China/Stoneware Yes Always check manufacturer’s recommendations before washing. Antique, hand-
Crystal Yes Always check manufacturer’s recommendations before washing. Some types of
Gold No Gold-colored flatware will discolor.
Glass Yes Milk glass yellows with repeated dishwasher washing.
Hollow-Handle Knives No Handles of some knives are attached to the blade with adhesives which can
Pewter, Brass, Bronze No High water temperatures and detergent can discolor or pit the finish.
Disposable Plastics No Cannot withstand high water temperatures and detergents.
Plastics Yes Always check manufacturer’s recommendations before washing. Plastic items may
during washing and transfer black marks to dishes and other items.
spray arms or pump and reduce washing performance.
painted, or over-the-glaze patterns may fade. Gold leaf can discolor or fade.
leaded crystal can etch with repeated washing.
loosen if washed in the dishwasher.
vary in their ability to withstand high temperatures and detergents. It is
recommended that light items such as lids and butter dishes be placed in the
upper rack only. Sturdy items such as coolers and high-chair trays may be placed
in the lower rack. When washing plastic items in the lower rack, it is recommended
that an air dry be used.
Stainless Steel Ye s Run a rinse cycle if not washing immediately. Prolonged contact with food
containing salt, vinegar, milk products, or fruit juice can damage finish.
Sterling Silver or Silver
Plate
Tin No Can rust.
Wooden Ware No Wash by hand. Always check manufacturer’s instructions before washing.
Yes Run a rinse cycle if not washing immediately. Prolonged contact with food
containing salt, acid, or sulfide (eggs, mayonnaise, and seafood) can damage
finish.
Untreated wood can warp, crack, or lose its finish.
16
DISHWASHER CARE
Cleaning
Cleaning the exterior
In most cases, regular use of a soft, damp cloth or sponge and a
mild detergent is all that is necessary to keep the outside of your
dishwasher looking nice and clean. If your dishwasher has a
stainless steel exterior, a stainless steel cleaner is recommended.
Cleaning the interior
Hard water minerals can cause a white film to build up on the
inside surfaces, especially just beneath the door area.
Do not clean the dishwasher interior until it has cooled. You may
want to wear rubber gloves. Do not use any type of cleanser
other than dishwasher detergent because it may cause foaming
or sudsing.
To clean interior
Make a paste with powdered dishwasher detergent on a damp
sponge and clean.
OR
Use liquid automatic dishwasher detergent and clean with a
damp sponge.
OR
See the vinegar rinse procedure in “Spotting and filming on
dishes” in “Troubleshooting.”
NOTE: Run a normal cycle with detergent after cleaning the
interior.
Drain Air Gap
(on undercounter models only)
Check the drain air gap anytime your dishwasher isn’t draining
well.
Some state or local plumbing codes require the addition of a
drain air gap between a built-in dishwasher and the home drain
system. If a house drain is clogged, the drain air gap keeps water
from backing up into the dishwasher.
The drain air gap is usually located on top of the sink or
countertop near the dishwasher. To order a drain air gap, please
call 1-800-4-MY-HOME
NOTE: The drain air gap is an external plumbing device that is
not part of your dishwasher. The warranty provided with your
dishwasher does not cover service costs directly associated with
the cleaning or repair of the external drain air gap.
To clean the drain air gap
Clean the drain air gap periodically to ensure proper drainage of
your dishwasher. Follow the cleaning instructions provided by the
manufacturer. With most types, you lift off the chrome cover.
Unscrew the plastic cap. Then check for any soil buildup. Clean
if necessary.
®
. Ask for Part Number 300096.
Storing
Storing for the summer
Turn off the water supply and power supply to the dishwasher
during the summer to avoid damage to your dishwasher.
Winterizing your dishwasher
Avoid water damage to your dishwasher and home due to
freezing water lines. If your dishwasher is left in a seasonal
dwelling or could be exposed to near freezing temperatures, have
your dishwasher winterized by authorized service personnel.
17
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Dishwasher is not operating properly
■ Dishwasher does not run or stops during a cycle
Is the door closed tightly and latched?
Is the right cycle selected? Refer to the “Cycle Selection
Charts.”
Is there power to the dishwasher? Has a household fuse
blown, or has a circuit breaker tripped? Replace the fuse or
reset the circuit breaker. If the problem continues, call an
electrician.
Has the motor stopped due to an overload? The motor
automatically resets itself within a few minutes. If it does not
restart, call for service.
Is the water shutoff valve (if installed) turned on?
It is normal for certain cycles to repeatedly pause for several
seconds during the wash cycle.
■ START/RESUME light is flashing
Was the door opened during the cycle, or was the power
interrupted? The Start/Resume light will flash when the door
is opened during a cycle, or may flash if the power is
interrupted. Press START/RESUME to resume the cycle.
Make sure the door is fully closed and latched.
■ The Clean light is flashing
The dishwasher has malfunctioned. Call for service.
■ Dishwasher will not fill
Is the overfill protection float able to move up and down
freely? Press down to release.
■ Dishwasher seems to run too long
Is the water supplied to the dishwasher hot enough? The
dishwasher runs longer while heating water. Refer to the
“Dishwasher Efficiency Tips” section.
A delay automatically occurs in some wash and rinse cycles
until the water reaches the proper temperature.
■ Water remains in the dishwasher
Is the cycle complete?
Was the disposer knockout plug removed during installation?
(See “Install the drain hose” in the Installation Instructions.)
■ Detergent remains in the covered section of the
dispenser
Is the cycle complete?
Is the detergent lump-free? Replace detergent if necessary.
Is the bottom rack installed properly with the bumpers (on
some models) in the front? Refer to the “Parts and Features”
section. Reinstall the rack if necessary.
■ White residue on the front of the access panel
Was too much detergent used? Refer to the “Detergent
Dispenser” section.
Is the brand of detergent making excess foam? Try a different
brand to reduce foaming and eliminate buildup.
■ Odor in the dishwasher
Are dishes washed only every 2 or 3 days? Run a rinse cycle
once or twice a day until you have a full load.
Does the dishwasher have a new plastic smell? Run a vinegar
rinse as described in “Spotting and filming on dishes” later in
this Troubleshooting guide.
■ Condensation on the kitchen counter (built-in models)
Is the dishwasher aligned with the countertop? Moisture from
the vent in the dishwasher console can form on the counter.
Refer to the Installation Instructions for more information.
Dishes are not completely clean
■ Food soil left on the dishes
Is the dishwasher loaded correctly? Refer to the “Dishwasher
Loading” section.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency Tips”
section.
Did you use the correct amount of fresh detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.
Do you have hard water? You may need to increase the
amount of detergent you are using. Refer to the “Detergent
Dispenser” section. Also, you may need to switch to a
detergent with a phosphorus content of 8.7%.
Is detergent caked in dispenser? Use fresh detergent only. Do
not allow detergent to sit for several hours in a wet dispenser.
Clean dispenser when caked detergent is present.
Is the pump or spray arm clogged by labels from bottles and
cans?
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have
questions about your water pressure, call a licensed, qualified
plumber.
Are high suds slowing the wash arm? Do not use soap or
laundry detergents. Use recommended dishwasher
detergents only.
Spots and stains on dishes
■ Spotting and filming on dishes
Is your water hard or is there a high mineral content in your
water? Conditioning the final rinse water with a liquid rinse
aid helps eliminate spotting and filming. Keep the rinse aid
dispenser filled.
Is the water temperature too low? For best dishwashing
results, water should be 120°F (49°C) as it enters the
dishwasher. Refer to the “Dishwasher Efficiency Tips”
section.
18
Did you use the correct amount of effective detergent? Use
recommended dishwasher detergents only. Refer to the
“Detergent Dispenser” section. Detergent must be fresh to be
effective. Store detergent in a cool, dry area. Heavy soil and/
or hard water generally require extra detergent.
Is the home water pressure high enough for proper
dishwasher filling? Home water pressure should be 20 to
120 psi (138 to 828 kPa) for proper dishwasher fill. If you have
questions about your water pressure, call a licensed, qualified
plumber.
NOTE: To remove spots and film from dishes, try a white
vinegar rinse. This procedure is intended for occasional use
only. Vinegar is an acid, and using it too often could damage
your dishwasher.
1. Wash and rinse dishes. Use an air-dry or an energy saving
dry option. Remove all silverware or metal items.
2. Put 2 cups (500 mL) white vinegar in a glass or
dishwasher-safe measuring cup on the bottom rack.
3. Run the dishwasher through a complete washing cycle
using an air-dry option. Do not use detergent. Vinegar will
mix with the wash water.
■ Silica film or etching (silica film is a milky, rainbow-
colored deposit; etching is a cloudy film)
Sometimes there is a water/chemical reaction with certain
types of glassware. This is usually caused by some
combination of soft or softened water, alkaline washing
solutions, insufficient rinsing, overloading the dishwasher,
and the heat of drying. It might not be possible to avoid the
problem, except by hand washing.
To slow this process use a minimum amount of detergent per
load. Use a liquid rinse aid and underload the dishwasher to
allow thorough rinsing. Silica film and etching are permanent
and cannot be removed. Do not use heated drying.
■ White spots on cookware with nonstick finish
Has the dishwasher detergent removed cookware
seasoning? Reseason cookware after washing in the
dishwasher.
■ Brown stains on dishes and dishwasher interior
Does your water have high iron content? Rewash dishes
using 1-3 tsp (5-15 mL) of citric acid crystals added to the
covered section of the detergent dispenser. Do not use
detergent. Follow with a normal wash cycle with detergent. If
treatment is needed more often than every other month, the
installation of an iron removal unit is recommended.
■ Black or gray marks on dishes
Are aluminum items rubbing dishes during washing?
Disposable aluminum items can break down in the
dishwasher and cause marking. Hand wash these items.
Remove aluminum markings by using a mild abrasive cleaner.
■ Orange stains on plastic dishes or dishwasher interior
Are large amounts of tomato-based foods on dishes placed
in the dishwasher? Stains gradually fade over time. Regular
use of heated drying will slow fading. Stains will not affect
dishwasher performance. Regular use of a rinse cycle and an
air-dry or energy-saving dry option will reduce the likelihood
of staining.
Dishes/silverware do not dry completely
■ Dishes are not dry
Did you load your dishwasher to allow proper water
drainage? Do not overload. Refer to the “Dishwasher
Loading” section. Use a liquid rinse aid to speed drying.
Are the plastics wet? Plastics often need towel drying.
Is the rinse aid dispenser empty? Refer to the “Rinse Aid
Dispenser” section.
Did you use an air-dry or energy-saving dry option? Use a
heated drying option for drier dishes.
■ Try adding the “Hi-Temp Wash” or “Sani Rinse” option for
further improved drying performance.
■ Use a more aggressive cycle, such as Pots and Pans or
Heavy cycle for improved drying performance.
■ Silverware is not dry
Did you load your silverware to allow proper water drainage?
Refer to the “Dishwasher Loading” section.
Are the silverware basket lids being used? For best drying
use the slots in the lids to separate and space the silverware.
Are utensils and/or silverware touching? Avoid items from
touching or nesting onto each other by mixing silverware
types. Do not overload the basket.
Dishes are damaged during a cycle
■ Chipping of dishes
Did you load the dishwasher properly? Load the dishes and
glasses so they are stable and do not strike together from
washing action. Minimize chipping by moving the rack in and
out slowly.
NOTE: Antiques, feather-edged crystal, and similar types of
china and glassware might be too delicate for automatic
dishwashing. Wash by hand.
Noises
■ Grinding, grating, crunching or buzzing sounds
A hard object has entered the wash module (on some
models). When the object is ground up, the sound should
stop. If the noise persists after a complete cycle, call for
service.
Dishwasher exterior is dirty or marked
■ Marks, smudges or residue on dishwasher exterior
Did you clean the dishwasher with a mild detergent and cloth
or use a stainless steel cleaner on models with a stainless
steel exterior? In most cases, regular use of a soft, damp
cloth or sponge and a mild detergent is all that is necessary
to keep the outside of your dishwasher looking fresh and
clean. If your dishwasher has a stainless steel exterior, a
stainless steel cleaner is recommended.
19
ÍNDICE
CONTRATOS DE PROTECCIÓN.................................................20
GARANTÍA DE LOS ELECTRODOMÉSTICOS KENMORE.......21
SEGURIDAD DE LA LAVAVAJILLAS..........................................22
Antes de usar su lavavajillas ......................................................23
PIEZAS Y CARACTERÍSTICAS ...................................................24
El sistema de remoción de suciedad ULTRA WASH
GUÍA DE PUESTA EN MARCHA.................................................25
El uso de su nueva lavavajillas...................................................25
CONEXIÓN DE LA LAVAVAJILLAS
(EN MODELOS PORTATILES SOLAMENTE).............................25
Conexión del adaptador de la llave del agua ............................25
Conexión al suministro de agua y de electricidad.....................26
Uso de la llave del agua.............................................................27
Desconexión de la lavavajillas ...................................................27
CÓMO CARGAR LA LAVAVAJILLAS..........................................27
Sugerencias para cargar la lavavajillas......................................27
Cómo cargar la canasta superior ..............................................28
Cómo cargar la canasta inferior.................................................28
Cómo llenar la canastilla de los cubiertos.................................29
®
...............25
CONTRATOS DE PROTECCIÓN
CÓMO USAR LA LAVAVAJILLAS ...............................................30
Depósito del detergente.............................................................30
Depósito del agente de enjuague ..............................................31
Consejos para la eficiencia de la lavavajillas.............................31
Tablas de selección de ciclos....................................................32
Cómo cancelar un ciclo .............................................................33
Para cambiar un ciclo o una selección ......................................33
Para agregar artículos durante un ciclo.....................................33
Selecciones de opciones ...........................................................33
Indicadores de estado del ciclo.................................................34
Sistema de secado.....................................................................34
Flotador de protección de sobrellenado....................................34
CÓMO LAVAR ARTÍCULOS ESPECIALES.................................35
CUIDADO DE LA LAVAVAJILLAS...............................................36
Limpieza .....................................................................................36
Purga de aire del desagüe .........................................................36
Almacenamiento.........................................................................36
SOLUCIÓN DE PROBLEMAS......................................................37
NÚMEROS DE SERVICIO ..............................CONTRAPORTADA
Contratos maestros de protección
¡Felicitaciones por su inteligente adquisición! Su nuevo producto
Kenmore
funcionamiento confiable. Pero al igual que todos los productos,
puede necesitar mantenimiento preventivo o reparación de vez
en cuando. Es allí donde el Contrato maestro de protección
puede ahorrarle dinero e inconvenientes.
El Contrato maestro de protección también ayuda a prolongar la
vida de su nuevo producto. He aquí lo que se incluye en el
Contrato*:
®
está diseñado y fabricado para proporcionarle años de
✔ Piezas y mano de obra necesarias para ayudar a
mantener los productos funcionando correctamente
bajo uso normal, no sólo en caso de defectos. Nuestra
cobertura va mucho más allá de la garantía del
producto. No existen deducibles ni fallas de
funcionamiento que estén excluidas de la cobertura —
protección verdadera.
✔ Servicio experto a cargo de un personal de más de
10.000 técnicos de servicio autorizados por Sears, lo
que significa que su producto será reparado por alguien
en quien usted puede confiar.
✔ Llamadas de servicio ilimitado y servicio en todo el
país, con la frecuencia que usted desee, cuando usted
desee.
✔ Garantía “sin disgustos” – reemplazo de su producto
protegido si ocurren cuatro fallas o más del producto en
el transcurso de doce meses.
✔ Reemplazo del producto si su producto protegido no
puede ser reparado.
✔ Revisión anual de mantenimiento preventivo a
solicitud suya – sin costo adicional.
✔ Ayuda rápida por teléfono – lo que nosotros llamamos
Solución rápida – apoyo por teléfono a cargo de un
representante de Sears para todos los productos.
Piense en nosotros como si fuéramos un “manual
parlante para el propietario”.
✔ Protección de sobrevoltaje contra daños eléctricos
debido a fluctuaciones de electricidad.
✔ Protección por pérdida de comida, por un valor
anual de $250, por cualquier pérdida de comida que
sea como resultado de fallas mecánicas de cualquier
refrigerador o congelador cubierto bajo la garantía.
✔ Reembolso de la renta si la reparación de su producto
protegido tarda más de lo prometido.
✔ 10% de descuento sobre el precio común por el
servicio de reparación que no esté bajo protección, así
como también las piezas relacionadas con el mismo que
se hayan instalado.
Una vez adquirido el Contrato, tan sólo tiene que llamar para fijar
la visita de servicio técnico. Usted puede llamar a cualquier hora,
de día o de noche, o fijar una visita técnica en Internet.
El Contrato maestro de protección es una compra sin riesgo. Si
por algún motivo usted lo cancela durante el período de la
garantía del producto, le proveeremos un reembolso total. O un
reembolso proporcional en cualquier momento posterior a la
expiración del período de la garantía. ¡Adquiera hoy su Contrato
maestro de protección!
Se aplican algunas limitaciones y exclusiones. Para obtener
precios e información adicional en EE.UU., llame al
1-800-827-6655.
*La cobertura en Canadá varía en algunos artículos. Para
obtener los detalles completos, llame a Sears Canada al
1-800-361-6665.
Servicio de instalación de Sears
Para la instalación profesional de Sears de aparatos
electrodomésticos, abridores de puertas de garaje, calentadores
de agua y otros artículos principales del hogar, en los EE.UU. o
en Canadá llame al 1-800-4-MY-HOME
®
.
20
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