Kenmore Progressive Canister Vacuum Cleaner, 21514 Owner's Manual

Use & Care Guide
Manual de Usa¥ Cuidado

English / Espa_aI

Models/Madelas: 116.21514

Kenmoreo

Canister Vacuum

Aspiradora

PiN CO1ZDUDOOUO0- KCOIZDUDZOUO

Sears Brands Management Corporation
Hoffman Estates, iL 60179 U.S,A

_,kenmoJ'_.COl_

*_w, sea E_.com

CJeaner

Before Using Your New

Vacuum Cleaner .................... 2

Packing List ..................... 2

Vacuum Cleaner Help Line ........... 3

Kenmore Vacuum Cleaner Warranty ... 3

Important Safety Instructions .......... 4

Parts and Features ................ 5-7

Assembly Instructions .............. 8-9

Operating Instructions .............. t0

How to Start .................. 10-11

Vacuuming Tips ............... 12-13

Suggested Pile Height Settings ...... t3

Attachments .................. 14-16

Attachment Use Table ............ 16

Attachment Storage .............. 17

Performance Features............. 18

Canister Care ..................... 19

Please read this guide. It will help you assemble and operate your new Kenmore vacuum

cleaner in the safest and most effective way.

For more information about vacuum cleaner care and operation, call your nearest Sears
store. You will need the complete model and serial numbers when requesting information.

Your vacuum cleaner's model and seriaJ numbers are located on the Model and Serial
Number Plate.

Use the space below to record the model number and serial number of your new Kenmore

vacuum cleaner.

Model No.

Serial No.
Date of Purchase

Removing Clogs ................. 19

Cleaning Exterior and Attachments .. 19

Bag Changing .................. 20

Motor Safety Filter Changing ....... 21

Exhaust Filter Changing ........... 22

PowerMate ®Care .................. 23

Belt Changing and Agitator

Cleaning .................... 23-24

Bulb Changing .................. 25

Agitator Servicing ............... 25

Troubleshooting ................ 26-27

Master Protection Agreements ........ 28

Requesting Assistance

Or Service ................ Back Cover

Keep this book and your sales check (receipt) in a safe place for future reference.

PACKING LIST

Your KENMORE VACUUM CLEANER is packaged with the following parts and
components assembled separately in the carton:

1 Canister Vacuum Cleaner 1 Pet Tool*
1 PowerMate® 1 Pet PowerMate@
1 Hose & Handle Assembly 1 Upper Wand

1 Floor Brush* 1 Lower Wand
1 Crevice Tool** 1 Use & Care Guide
1 Combination Brush 1 Repair Parts List

Each of the above assemblies are shown in detail inside the Repair Parts List.

*These items are found under the Too! Cover.
**These items are found on the hose & handle assembly.

1

1-877-531-7321

8:OOam-5:OOpm EST, M_F

(U.S.A. and Canada)

One Year Limited Warranty
When assembled, operated and maintained according to all instructions supplied with

the product, if this vacuum cleaner fails due to o defect in material or workmanship
within one year from the date of purchase, return it to any Sears store, Sears Parts &

Repair Center or other Kenmore outlet for free repair.
if this vacuum cleaner is used for other than private family purposes, this warranty

applies for only 90 days from the date of purchase.
This warranty covers only defects in material and workmanship. Sears will NOT pay for:

1. Expendable items that can wear out from normal use, including but not limited to
filters, belts, light bulbs, and bags.

2. A service technician to instruct the user in correct product assembly, operation or

maintenance.

3. A service technician to clean or maintain this product.

4. Damage to or failure of this product if it is not assembled, operated or maintained

according to all instructions supplied with the product.

.5. Damage to or failure of this product resulting from accident, abuse, misuse or use for

other than its intended purpose.

6. Damage to or failure of this product caused by the use of detergents, cleaners,

chemicaIs or utensils other than those recommended in all instructions supplied with
the product.

7. Damage to or failure of parts or systems resulting from unauthorized modifications
made to this product.

Disclaimer of implied warranties; limitation of remedies
Customer's sole and exclusive remedy under this limited warranty shall be product

repair as provided herein. Implied warranties, including warranties of merchantability or

fitness for a particular purpose, are limited to one year or the shortest period allowed

by law. Sears shall not be tiable for incidental or consequential damages. Some states
and provinces do not altow the exclusion or limitation of incidental or consequential
damages, or [imitations on the duration of implied warranties of merchantability or

fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this vacuum cleaner is used in the United States and

Canada.
This warranty gives you specific legal rights, and you may also have other rights which

vary from state to state.
Sears Brands Management Corporation, Hoffman Estates, IL 60179 U.S.A

Readall instructions in this guide before assembling or using your vacuum cleaner'

AWARNING:

Your safety is important to us. To reduce the risk of fire, electrical shock, injury to

persons or damage when using your vacuum cleaner, follow basic safety

precautions including the following:

Use your vacuum cleaner only as described
in this guide. Use only with Sears

recommended attachments.

Disconnectelectrical supply before

servicing or cleaning out the brush area.
Failure to do so could result in the electrical

shock or brush suddenly starting.
Do not leave vacuum cleaner when plugged

in. Unpfug from outlet when not in use and
before performing servicing.

To reduce the risk of electrical shock - Do
not use outdoors or on wet surfaces.

Do not allow to be used as a toy. Close
attention is necessary when used by or near

children.
Do not use with a damaged cord or plug.

If vacuum cleaner is not working as it

should, has been dropped, damaged, left
outdoors, or dropped in water, return it to a

Sears Service Center.
Do not pull or carry by cord, usecord as a

handle, close a door oncord, or pull cord
around sharp edges or corners. Do not run

vacuum cleaner over cord. Keep cord
away from heated surfaces.

Do not unplug by pulling on cord. To
unplug, grasp the plug, not the cord.

Do not handle plug or vacuum cleaner with

wet hands.
Do not put any objects into openings.

De not usewith any opening blocked; keep

free of dust, lint, hair, and anything that

may reduce air flow.
Keep hair, loose clothing, fingers, and all

parts of body away from openings and
moving parts.

Turn off all controls before unplugging.

Use extra care when cleaning on stairs.
Do not put on chairs, tables, etc. Keep on

floor.
Do not use vacuum cleaner to pick up

flammable or combustible liquids (gasoline,
cleaning fluid, perfumes, etc.), or use in

areas where they may be present. The
fumes from these substances can create a

fire hazard or explosion.
Do not pick up anything that isburning or

smoking_such as cigarettes, matches, or hot
ashes.

Do not use vacuum cleaner without dust
bag and/or filters in place.

Always change the dust bag after
vacuuming carpet cleaners or freshener,

powders, and fine dust. These products
clog the lifters, reduce airflow and can

cause damage to the vacuum cleaner.

Failure to chage the bag could cause
permanent damage to the vacuum cleaner.

Do not use the vacuum cleaner to pick up
sharp hard objects, small toys, pins,paper
clips, etc. They may damage the vacuum

cleaner.
Do not operature the vacuum cleaner

without the exhaust filter or filter door in
place.

The hose contains electrical wires. Do not
usewhen damaged, cut, or punctured.
Replace if cut or worn. Do not pick up

sharp objects.

Always turn off and unplug before
connecting or disconnecting either hose,

wand, Pet PowerMate ®,or nozzle,

Hold plug when rewinding onto cord reel.

Do not allow plug to whip when rewinding.

You are responsible for making sure that
your vacuum cleaner is not used by anyone

unable to operate it properly.

SAVETHESEINSTRUCTIONS

Proper assembly and safe useof your vacuum cleaner are your responsibilities. Yourvacuum

cleaner is intended for Householduse. Read this Use & Care Guide carefully for important
use and safety information. Thisguide contains safety statements under warning and

caution symools. •

HII III I I

4

It is important to know your vacuum cleaner's parts and features to ensure its proper and

safe use. Review these before usingyour vacuum cleaner,

Handle &
Hose Assembly

Canister

Replacment Parts

Object

Belt

Headlight Bulb

Dust Bag

Exhaust Filter

Motor Safety Filter

PowerMate & Wands

Style No.

CB-3

C

EF-1

CF-1

PartNo.

in USA

20-5218

20-5248
20-5O558
20-86889

2o-8688_.....

Upper
Wand -- Lawer

Overload

Protector/Belt

Part No.

in Canada

20-40118

20-40601
20-50403
20-40324

, 20-40321

Wand

Reset Button -_

Headlight
and Lens

Furniture

Handle
Release _ /- P_|eHeight

Pedal / |nd]cafor

./" ,_ Belt

- PowerMaJe

Model/Serial
Number (On Bottom)

!-Wand Qulck

/ Release Pedal

[Not Shown)

HANDLE & HOSE ASSEMBLY

E|ectronic

Suction

3-W_€ On/Off Switch

Tool

Combination

Brush

Hose Swivel

CANISTER

Pet PowerMale If _

Storage Cover ® I_'_ _ /-Cord Rewind
(Pet PowerMate I _i _r /Button

inside) -_ _. _"'_ j /

® ¢_'-_.i _ Pet FowerMate °

T_°', .leer "--_"-7 F / _ _x,,oos,,i.er_o..e,

I Brush Tool Storage Cover \._ II _-- _ J" (Exhaust Filler inside)

{ _ I_31 _ __ Moto, 5aFety Filter

Canister Hood'_i_'_ _. XTJ_" / -,_- - , / /n_n l

Carry Handlej__--_'_'_ Dust g "",,,..._.i--.-_

Please pay special attention 1othese hazard alert boxes, and follow any
instructions given. WARNING statements alert you to such dangers as fire,
electric shock, burns and personal injury. CAUTION statements alert you to such

dangers as personal injury and/or property damage.

AWARNING

Electrical Shock Hazard

DO NOT plug into electrical supply until
assembly is complete. Failure to do so

could result in electrical shock or injury.

Before assembling vacuum cleaner, check
the PACKING LIST (page 2}. Use this list

to verify that you have received and
identified all the components of your new
Kenmore vacuum cleaner.

Insert wand onto
PowerMate until the

POWERMATE

wand locks into place.

IIIII I

HOOD AND TOOL STORAGE

COVER

It is normal for the canister hood and tool

storage cover to come off when opened
further than needed. Line up the hinge slots,
insert the hinges into the slots,and close

the hood and tool storage cover to
reinstall.

CAUTION

Never open canister hood with the tool

storage cover open. This will help to

prevent damage from occurring to the

canister hood and/or tool storage cover.

HOSE

Line up the hose latch tab and notch in
canister hood and insert hose into canister

until it snaps into place.

fill UI Jl/I II III I II I

,i

CANISTER

1. Open the canister hood.

2. Check to see that the dust bag is

properly installed. See BAG CHANGING

(page 20) for instructions.

3. Check to see that the motor safety filter
is properly installed. See MOTOR SAFETY

FILTER CHANGING (page 21)for

instructions.

Hose

Latch

To remove: Do not open hood before
removing hose. With hood closed, depress

hose latch tab. Pullupward on hose.

VIANDS

HANDLE

1, tnsert upper
wand into lower

wand until lock
button snaps in
place.

To remove:
Presswand lock
button and pull
wands apart.

O

Area

-Raised

j __ Upper

m I I Wand

J Lack

IU _'_'I Button

-._Cord

Holder

I _ Lower

Wand

5

2. insert the plug of
the PowerMate ®cord

into the plug holder
as shown. DO NOT

force.

Raised area of the
plug mustbe towards

hand,

3. Secure the cord
into the cord holder
on the back of the

wand.

Insert wand into handle until lock button
snaps in place, Be sure hose is not tw|sted.

To remove: Presshandle quick release
button and pull up on handle.

The combination brush can be stored on

the hose handle by placing on hose handle

before attaching wand.

To store: Disconnect hose from wand and

canister to prevent stress on hose during
storage. Store hose in a loosely coiled
position so the hose covering is not

stressed.

CAUTION

Moving parts! To reduce the risk of personal injury, DO
NOT touch the agitator when vacuum cieaner is on.

Contacting the agitator while it is rotating can cut,
bruise or cause other injuries. Always turn off and

unplug from electrical outlet before servicing.
Use caution when operating near children.

IIIIUIIIIIH II IIIIIIIIIUIUI

[ HOW TO START

I I I II

,_ WARNING

Personal Injury and Product Damage
Hazard

DO NOT plug in if switch is in ON
position. Personal injury or property

damage could result.
The cord moves rapidly when

rewinding. Keep children away
and provide a clear path when

rewinding the cord to prevent
personal injury.

DO NOT use outlets above counters.

Damage from cord to items in

surrounding area could occur.

When any abnormafity/failure occurs,
stop using the product immediately and
disconnect the power plug.

Cord _="_ 1. Pullcord out of

Rewind _-"4__ canister to desired

will not rewind

untilthe cord
rewind button is

_ ength. The cord

NOTE: Toreduce the risk of electric shock,

this vacuum cleaner hasa polarized plug;

one blade iswider than the other. This plug

will fit in a polarized outlet only one way. If

the plug does not fit fully in the outlet,
reverse the plug. if it still does not fit,

contact a qualified electrician to install the

proper outlet. Do not change the plug in

any way.

pushed.

2. Plug the polarized power cord into a 120
Volt outlet ]ocated near the fioon

To rewind: Turnoff
and unplug the

vacuum cleaner.
Hold the plug while

rewinding to
prevent damage or

injury from the
moving cord. Push

cord rewind button.

3. Lower wand from upright position by
pressTngonthe handIe release pedal.

Release _./_..

Pile / -__"

HeZght Pedal-_ _

4. Select a pile height setting by pressing
the HEIGHT ADJUST pedal on the rear of

the PowerMate. The pile height setting
showson the indicator. See SUGGESTED

PILEHEIGHT SETTINGS (page 13).

Attention: Refer to your carpet
manufacturers cleaning recommendations.
Some more deiicate carpets may require

that they be vacuumed with the PowerMate
agitator turned off to prevent carpet
damage.

_ r"PileHeight

lO

5. Select a position on the handle three-
way On/Off switch.

CARPET - turns on
both the canister and

the PowerMate motors.
Headlight and agitator

will come on.
FLOOR - turnson the

canister motor only.
OFF - Turnsvacuum

cleaner off.
NOTE - When thisswitch isin the FLOOR

position the nozzle headffght DOES NOT
function since no electricity flows to the
PowerMate.

cx_trt

.A.CAUT,O.

DO NOT leave the PowerMate running in
one spotfor any length of tlme. Damage

to carpet may occur.

I I I I I IIIIIIIIHI III IIIII

ELECTRONICSUCTION CONTROL

The electronic suction control affows you to
change the power of the vacuum cleaner

suction motor.

HIGH increases

Incre(==e suction for

[] carpets.

,_ Suction upholsteries and

Decrease

Suction decreases suction

LOW POWER

for draperies and
lightweight rugs.

VACUUMING TIPS

i

SUGGESTEDSWEEPINGPATTERN

For best cleaning action, the PowerMate

should be pushed straight away from you
and pulled straight back. At the end of
each pull stroke, the direction of the

PowerMate should be changed to point into
the next section to be cleaned. This pattern
should be continued acrossthe carpet or
floor with slow, gilding motions.

NOTE: Fast,

random strokes

do not provide
complete
cleaning.

_IL CAUTION

Product Damage Hazard

Use care if the PowerMate and wand is
left in the upright position as it may tip

over easily. Property damage can occur if
tipped.

,_k WARNING

Personal Injury and Product Damage

Hazard

DO NOT run over power cord with
PowerMate. Personal injury or product

damage could result.
DO NOT pull plug from wall by

the power cord. If there is damage to
the cord or plug, personal injury or

property damage could result.

STAIRS

Personal Injury Hazard

Use care if canister is placed on stairs. It

J WARN NG J

may fall, causing personal injury or
property damage.

_i_ CAUTIO N

Product Damage Hazard
Do not pull on the hose to move the

canister from one stair to the next. When

finished cleaning in one area use the

handle grip an the canister to move the

vacuum cleaner to a new location for
further cleaning.

r ii Uiiiii Uii ii iii II

STAIRGRIP

The stair grip located on the caster will aid
in preventing the canister from slipping

when used onstairs. During normal
operation while the canister is in the

horizontal position, the caster wheel rotates
freely 360%

in order to prevent
the canister from

slipping on stairs,
the STAIR GRIP

feature

automatically locks
the caster wheel in

position when the
canister is placed on

residential stairs.

NOTE: Be surethe canister is resting

securely on the stairs and the caster is in a

locked position before using.

12

EDGECLEANER

Active brush edge
cleaners are on both

sidesof the
PowerMate. Guide

either side of the
PowerMate along the

wall or next to
furniture to help

remove dirt trapped
at carpet edges.

HOSESWIVEL

The 360 ° hose swivel
allows the hoseto turn

without moving the
canister.Thisis helpful

for cleanlng in small

areas. Check hosefor
twisting before pulling

canister.

I

For best deep down c|eaningF use the XLO
setting. Howevert you may need to raise the

height to make some jobs easier_such as
scatter rugs and some deep pile carpets,

and to prevent the vacuum cleaner from
shutting off. Suggested settings are•

SUGGESTEDPILEHEIGHT SETTINGS

HI - Shagsdeep pile, or scatter rugs.

MED - Medium to deep pile.

LO- Low to medium pile.

XLO - Most carpets and bare floors.

13

ATTACHMENTS

illli,i

CAUTIO N

DO NOT attach or remove handle or
wands while vacuum cleaner is ON. This

could cause sparking and damage the
electrical contacts or electronic controls.

ATTACHMENTSON HANDLE

PowerMate is
attached, turn

vacuum cleaner
off before

NOTE: if the fltl._!_..,_.__Wa

removing handle nd
from wand. Release

1. Press wand _,_

. release button

and pull up on
handle.

Pet PowerMate

2. Slide attachments firmly on handle as
needed. See ATTACHMENT USETABLE

(page 16).

Brush

Handle

Crevice

Tool

NOTE:

To remove combination brush, press the

brush release button and slide off.

Brush

Release

NOTE:
To remove floor brush and/or Pet

PowerMate0 press the wand release button
and slide off.

Wand

14

ATTACHMENTSON WAND

1. To

remove

wand from
PowerMate_

lock wand

_nstraight-

up position.

2. Press wand quick release pedal with foot
and pull the wand straight up and out of

PowerMate.

3. Put attachments on wand as needed. See
ATTACHMENT USE TABLE(page 16).

4

NOTE:
To remove combination brush, press the

tool release button and slide off.

Brush

Release

NOTE:
To remove floor brush and/or Pet

PowerMatet press the tool release button
and slide off,

15

COMBINATION BRUSH

The combination brush usestwo tools, the
dusting brush and the pet tool. Each is for
use on various surfaces, See ATTACHMENT

USE TABLE (page 16).

To remove dusting
brush or pet tool,
release by
pressing tab and
lifting off the

holder.

CREVICETOOL

Attach the crevice tool to the handle
storage locations as shown.

Tab-_

To a_tach, insert
tab on holder

into slot on

dusting brush or

pet toot and
pressuntit tab

snaps into place.

ATTACHMENT USE TABLE 1

CLEANING AREA

ATTACHMENT _u,n_fu,._ c_h_o.sI O,op.1 sloi,_ FJoo,, FJoo.i_g_ Wo,_

Comb;nallon Brush (_ I/ I/

PetTool±

Crevice Tool 9/ I/

Floor 5rush _ It' V'

,b

PowerMate

Pet PowerMate 4 l/ I/ it

]. Always clean attachments before using on fabrics.

2. Use the pet tool to remove pet hair from deticate surfaces, such as upholstery and

drapes. DO NOT use on a pet.

3. 3-way On/Off switch shourd be in FLOOR position.
4, ,Some Models: Pet PowerMate attachment instructionsare included with the products,

Between Bare Carpeted

I/ I/

I/3 U'

I

16

ATTACHMENT STORAGE

PetPowerMate

This canister is equipped with an on-board
storage area for a Pet PowerMate

attachment.

To Store:

1. Open the Pet PowerMate storage cover.

2. Insert the Pet PowerMate and press down
untilit ciicks into place.

3. Close the lid securely.

Pet PowerMafe

To Remove:

1. Open the storage cover.

2. Remove Pet PowerMate from the storage
area.

3. Use as needed. See ATTACHMENTS
(page 14-15) and ATTACHMENT USETABLE
(page I6).

Cover

FloorBrush& PetTool

Thiscanister is equipped with an on-board

storage area for attachments.

To Store:

1. Open the tool storage cover.

2. Insert the tool and press down until it
clicks into place.

3. Close the lid securely.

Pet

FJoor

To Remove:

1. Open the storage cover.

2. Remove attachment from the storage

area.

3. Use as needed. See ATTACHMENTS

(page 14-15) and ATTACHMENT USE TABLE
(page 16).

17