Kenmore Oasis HE 110.2806 Series, Oasis HE 110.2807 Series Use & Care Manual

Automatic Washers
Use & Care Guide
Lavadoras automáticas
Manual de uso y cuidado
Laveuses automatiques
Guide d’utilisation et d’entretien
= color number, número de color, numéro de couleur
Designed to use only High Efficiency (HE) detergent
Diseñado para utilizar solamente detergente de alto rendimiento
Conçu pour l'utilisation d'un détergent haute efficacité seulement
W10026667A Sears Canada Inc., Toronto, Ontario, Canada M5B 2B8 www.sears.ca
Sears Roebuck and Co., Hoffman Estates, IL 60179, U.S.A. www.sears.com
TABLE OF CONTENTS
PROTECTION AGREEMENTS.......................................................2
WARRANTY.....................................................................................3
WASHER SAFETY...........................................................................3
INSTALLATION REQUIREMENTS ................................................4
Tools and Parts ............................................................................4
Location Requirements ................................................................5
Drain System ................................................................................5
Electrical Requirements................................................................6
INSTALLATION INSTRUCTIONS ..................................................6
Before You Start...........................................................................6
Remove Shipping Base and Packing Ring ..................................6
Connect Drain Hose.....................................................................7
Connect the Inlet Hoses...............................................................8
Secure the Drain Hose .................................................................9
Level the Washer..........................................................................9
Complete Installation................................................................. 10
BENEFITS AND FEATURES ....................................................... 10
Benefits...................................................................................... 10
Features..................................................................................... 10
WASHER USE .............................................................................. 11
Starting Your Washer ................................................................ 11
PROTECTION AGREEMENTS
Using the Proper Detergent....................................................... 11
Pausing or Restarting the Washer............................................. 12
Stopping the Washer................................................................. 12
Changing Cycles, Modifiers, and Options ................................ 12
Status Lights.............................................................................. 13
Cycles ........................................................................................ 13
Modifiers .................................................................................... 15
Options ...................................................................................... 16
Operating Controls .................................................................... 16
Normal Sounds.......................................................................... 16
LAUNDRY TIPS............................................................................ 17
WASHER CARE............................................................................ 17
Cleaning Your Washer............................................................... 17
Water Inlet Hoses ...................................................................... 18
Vacation, Storage and Moving Care ......................................... 18
TROUBLESHOOTING.................................................................. 19
Washer and Components ......................................................... 19
Washer Operation ..................................................................... 20
Clothing Care............................................................................. 21
SERVICE NUMBERS ................................................................... 75
Master Protection Agreements
Congratulations on making a smart purchase. Your new Kenmore dependable operation. But like all products, it may require preventive maintenance or repair from time to time. That’s when having a Master Protection Agreement can save you money and aggravation.
The Master Protection Agreement also helps extend the life of your new product. Here’s what the Agreement* includes:
Parts and labor needed to help keep products operating
Expert service by a force of more than 10,000 authorized
Unlimited service calls and nationwide service, as often as
“No-lemon” guarantee – replacement of your covered
Product replacement if your covered product can’t be fixed.Annual Preventive Maintenance Check at your request – no
Fast help by phone – we call it Rapid Resolution – phone
®
product is designed and manufactured for years of
properly under normal use, not just defects. Our coverage goes well beyond the product warranty. No deductibles, no functional failure excluded from coverage— real protection.
Sears service technicians, which means someone you can trust will be working on your product.
you want us, whenever you want us.
product if four or more product failures occur within twelve months.
extra charge.
support from a Sears representative on all products. Think of us as a “talking owner’s manual.”
Power surge protection against electrical damage due to
power fluctuations.
$250 Food Loss Protection annually for any food spoilage
that is the result of mechanical failure of any covered refrigerator or freezer.
Rental reimbursement if repair of your covered product
takes longer than promised.
10% discount off the regular price of any non-covered repair
service and related installed parts.
Once you purchase the Agreement, a simple phone call is all that it takes for you to schedule service. You can call anytime day or night, or schedule a service appointment online.
The Master Protection Agreement is a risk free purchase. If you cancel for any reason during the product warranty period, we will provide a full refund. Or, a prorated refund anytime after the product warranty period expires. Purchase your Master Protection Agreement today!
Some limitations and exclusions apply. For prices and additional information in the U.S.A. call 18008276655.
*Coverage in Canada varies on some items. For full details
call Sears Canada at 18003616665.
Sears Installation Service
For Sears professional installation of home appliances, garage door openers, water heaters, and other major home items, in the U.S.A. or Canada call 18004MYHOME
®
.
2
KENMORE ELITE® APPLIANCE WARRANTY
ONE YEAR LIMITED WARRANTY
When installed, operated and maintained according to all instructions supplied with the product, if this appliance fails due to a defect in material or workmanship within one year from the date of purchase, call 1-800-4-MY-HOME repair.
TEN-YEAR LIMITED WARRANTY ON STAINLESS STEEL DRUM
For ten years from the date of pur installed, operated and maintained according to all instructions supplied with the product, Sears will replace the stainless steel drum and/or plastic tub due to defective materials or workmanship. After the first year, customer assumes any labor costs associated with replacement of these parts.
If this appliance is used for other than private family purposes, this warranty applies for only 90 days from the date of purchase.
THIS WARRANTY COVERS ONLY DEFECTS IN MATERIAL AND WORKMANSHIP
1. Expenda
2. A se
3. A se
4. Dam
5. Dam
6. Damage to or failure of this product caused by the use of
7. Dam
AND PLASTIC TUB
chase, when this washer is
. SEARS WILL NOT PAY FOR:
ble items that can wear out from normal use,
including but not limited to filters, belts, light bulbs, and bags.
rvice technician to instruct the user in correct product
installation, operation or maintenance.
rvice technician to clean or maintain this product.
age to or failure of this product if it is not installed, operated or maintained according to all instructions supplied with the product.
age to or failure of this product resulting from accident, abuse, misuse or use for other than its intended purpose.
detergents, cleaners, chemicals or utensils other than those recommended in all instructions supplied with the product.
age to or failure of parts or systems resulting from unauthorized modifications made to this product.
®
to arrange for free
DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES
Customer’s sole and exclusive r warranty shall be product repair as provided herein. Implied warranties, including warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law. Sears shall not be liable for incidental or consequential damages. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitations on the duration of implied warranties of merchantability or fitness, so these exclusions or limitations may not apply to you.
This warranty applies only while this appliance is used in the Uni
ted States and Canada.
This warranty gives you have other rights which vary from state to state.
Dept.
oronto, Ontario, Canada M5B 2B8
T
specific legal rights, and you may also
Sears, Roebuck and Co.
817WA, Hoffman Estates, IL 60179
Sears Canada Inc.
emedy under this limited
PRODUCT RECORD
In the space below, record your complete model number, serial number, and purchase date. You can find this information on the model and serial number label located on the product.
Have this information available to help service more quickly whenever you contact Sears concerning your appliance.
Model number __________________________________________________
Serial number___________________________________________________
Purchase date __________________________________________________
Save these instructions and your sales receipt for future reference.
you obtain assistance or
WASHER SAFETY
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”
These words mean:
DANGER
WARNING
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.
You can be killed or seriously injured if you don't immediately follow instructions.
You
can be killed or seriously injured if you don't
instructions.
follow
3
WARNING:
To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions,
including the following:
IMPORTANT SAFETY INSTRUCTIONS
Read all instructions before using the washer.
Do not wash articles that have been previously cleaned
in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
Do not add gasoline, dry-cleaning solvents, or other
flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during this time.
SAVE THESE INSTRUCTIONS
INSTALLATION REQUIREMENTS
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is used near children.
Before the washer is removed from service or discarded,
remove the door or lid.
Do not reach into the washer if the drum, tub or agitator is
moving.
Do not install or store the washer where it will be exposed to
the weather.
Do not tamper with controls.
Do not repair or replace any part of the washer or attempt any
servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
See “Electrical Requirements” for grounding instructions.
Tools and Parts
Gather the required tools and parts before starting installation. The parts supplied are in the washer basket.
Tools needed for connecting the drain hose and water inlet hoses:
Pliers that open to
9
1
/16" (3.95 cm)
NOTE: R
eplace inlet hoses after 5 years of use to reduce the risk of hose failure. Record hose installation or replacement dates for future reference.
Parts supplied:
AB
A. Drain hose form B. Water inlet hoses (2) C. Flat water inlet hose washers (4) D. Beaded tie strap
Flashlight (optional)
C
D
Tools needed for securing the drain hose and leveling
e washer:
th
Adjustable or open end
wrench
Level
9
/16" (14 mm)
Wood block
Ruler or measuring tape
Alternate Parts
Parts listed are available from your local Sears store or Sears Service Center. For further information, call 1-800-4-MY-HOME
(1-800-469-4663).
If You Have: You Will Need to Buy:
Laundry tub or standpipe taller
n 96" (2.4 m)
tha
1" (2.5 cm) di
ameter standpipe
Overhead sewer Standard 20 gal. (76 L) 39" (99 cm) tall
Floor drain Siphon break, Part Number 285834;
Water faucets be
yond reach of fill
hoses
Sump pump system (if not already available)
2" (5 cm) diameter to 1" (2.5 cm) diameter standpipe adapter, Part Number 3363920 and connector kit Part Number 285835
rain tub or utility sink, sump pump and
d connectors (available from local plumbing suppliers)
additional drain
hose, Part Number 8318155 and connector kit, Part Number 285835
2 longer water fill hoses: 6 ft (1.8 m) Part Number 76314, 10 ft (3.0 m) Part Number 350008
®
4
If You Have: You Will Need to Buy:
Lint clogged drain Drain protector, Part Number 367031
Location Requirements
Selecting the proper location for your washer improves performance and minimizes noise and possible washer “walk.”
Your washer can be installed in a basement, laundry room, closet, or recessed area. See “Drain System.”
IMPORTANT: exposed to the weather.
Proper installation is your responsibility.
You will need:
A water heater set to deliver 120°F (49°C) water to the
washer.
A grounded electrical outlet located within 4 ft (1.2 m) of
where the power cord is attached to the back of the washer. See “Electrical Requirements.”
Hot and cold water faucets located within 3 ft (90 cm) of the
hot and cold water fill valves, and water pressure of 20-100 psi (138-690 kPa) for best performance.
A level floor with a maximum slope of 1" (2.5 cm) under entire
washer. Installing the washer on carpeting is not recommended.
A sturdy floor to support the washer weight (washer, water
and load) of 315 lbs (143 kgs).
Do not store or operate your washer in temperatures at or below 32°F (0°C). Some w damage in low temperatures. See “Washer Care” for information on winterizing.
Do not install or store the washer where it will be
ater can remain in the washer and can cause
Additional spacing should be considered for ease of
installation and servicing.
Additional spacing should be considered on all sides of the
washer to reduce noise transfer.
For closet installation with a door, minimum ventilation
openings in the top and bottom of the door are required. Louvered doors with equivalent ventilation openings are acceptable.
Companion appliance spacing should also be considered.
3"*
(7.6 cm)
3"*
(7.6 cm)
17"*
(43.2 cm)
1"
(2.5 cm)
27¹⁄₂"
(69.9 cm)
A
14"* max. (35.6 cm)
1"
1"*
27"
(2.5 cm)
(2.5 cm)
(68.6 cm)
5"* (12.7 cm)
B
A. Front view B. Side view C. Closet door with vents
2
48 in. *
2
(310 cm )
2
24 in. *
2
(155 cm )
C
*Required spacing
Drain System
The washer can be installed using the standpipe drain system (floor or wall), the laundry tub drain system, or the floor drain system. Select the drain hose installation method you need. See “Tools and Parts.”
Installation Clearances
The location must be large enough to allow the washer lid to open fully.
Washer Dimensions
20"
(50.8 cm)
43 ½"
(110.5 cm)
27"
(68.6 cm)
27½"
(69.9 cm)
*Most installations require a minimum 5" (12.7 cm) clearance behind the washer for inlet and drain hoses. See “Connect Drain Hose” and “Connect the Inlet Hoses.”
Installation spacing for recessed area and closet installations
Standpipe drain system—wall or floor (views A & B)
The standpipe drain requires a minimum diameter standpipe of 2" (5 cm). The minimum carry-away capa 17 gal. (64 L) per minute. A 2" (5 cm) diameter to 1" (2.5 cm) diame
ter standpipe adapter kit is available. See “Tools and
Parts.” The top of the standpipe must be at least 39" (99 cm) high and no
er than 96" (244 cm) from the bottom of the washer.
high
39"
(99 cm)
A
city can be no less than
B
Laundry tub drain system (view C)
The laundry tub needs a minimum 20 gal. (76 L) capacity. The top of the laundry tub must be at least 39" (99 cm) above the floor an
d no higher than 96" (244 cm) from the bottom of the washer.
The following spacing dimensions are recommended for this washer. This washer has been tested for installation with spacing of 0" (0 cm) clearance on the sides. Recommended spacing should be considered for the following reasons:
5
Floor drain system (view D)
The floor drain system requires a siphon break that may be purchased separately. See “Tools and Parts.”
The siphon break must be a minimum of 28" (71 cm) from the bottom
of the washer. Additional hoses might be needed.
39"
(99 cm)
28"
(71 cm)
To minimize possible shock hazard, the cord must be
plugged into a mating, grounded 3 prong outlet, grounded in
cordance with local codes and ordinances. If a mating
ac outlet is not available, it is the personal responsibility and obligation of the customer to have the properly grounded outlet installed by a qualified electrician.
If codes permit and a separate ground wire is used, it is
recommended that a qualified electrician determine that the ground path is adequate.
Do not ground to a gas pipe.
Check with a qualified electrician if you are not sure the
washer is properly grounded.
Do not have a fuse in the neutral or ground circuit.
C
D
Electrical Requirements
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
A 120 volt, 60 Hz., AC only, 15- or 20-amp, fused electrical
supply is required. A time-delay fuse or circuit breaker is recommended. It is recommended that a separate circuit serving only this appliance be provided.
This washer is equipped with a power supply cord having a
3 prong grounding plug.
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of electrical shock by providing a path of least resistance for electric current. This washer is equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
WARNING:
grounding conductor can result in a risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded.
Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a qualified electrician.
For a permanently connected washer:
This washer must be connected to a grounded metal, permanent wiring system, or an equipment grounding conductor must be run with the circuit conductors and connected to the equipment-grounding terminal or lead on the appliance.
Improper connection of the equipment-
INSTALLATION INSTRUCTIONS
Before You Start
WARNING
Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.
NOTE: To avoid floor damage during installation, set the washer onto cardboard before moving across floor.
6
IMPORTANT:
Be sure the foam shipping base has been removed from the
bottom of the washer as directed in the Unpacking Instructions.
If foam shipping base has not been removed, be sure lid is
secured with tape before laying washer on its back.
Removing the foam shipping base is necessary for proper
operation.
Remove Shipping Base and Packing Ring
1. Place cardboard supports from shipping carton on floor
behind washer for support.
2. Secur
e the lid with tape.
3. Using 2 or more people, tip the washer onto its back and
)
place on cardboard supports.
emove foam shipping base.
4. R
5. Set washer upright.
6. Remove tape from lid. Open lid and remove foam packing
ring from washer tub. Keep foam packing ring in case you need to move the washer in the future.
Remove drain hose from washer cabinet
Pull the corrugated drain hose out of the washer by first grabbing the pull tie. Continue to pull the hose until the end emerges. Do not force excess drain hose back into the rear of the washer.
Laundry tub drain or standpipe drain
Connecting the drain hose form to the corrugated drain hose
Connect Drain Hose
Proper connection of the drain hose protects your floors from damage due to water leakage. Read and follow these instructions.
The drain hose is connected to your wa the washer cabinet.
sher and is stored inside
A
4.5"
(11.4 cm
A. Drain hose reliefs
1. Feed end of drain hose into one end of form. Place end of drain hose form into the drain hose relief.
2. Bend the hose over the top of the of the form. Attach the other end of the form into the other drain hose relief. The hose must extend 4½" (11.4 cm) beyond the form.
form and feed into the other end
To keep drain water from going back into the washer:
Do not force excess drain hose into standpipe. Hose should
be secure but loose enough to provide a gap for air.
Do not lay excess hose on the bottom of the laundry tub.
Floor drain
Do not install the drain hose form on to the corrugated drain hose. You may need additional parts. See Floor drain under “Tools and Parts.”
7
Connect the Inlet Hoses
1. Insert new flat washers (supplied) into each end of the inlet
hoses. Firmly seat the washers in the couplings.
Connect the inlet hoses to the washer
AB
A. Coupling B. Washer
Connect the inlet hoses to the water faucets
Make sure the washer basket is empty.
2. Attach th
on coupling by hand until it is seated on the washer.
3.
Attach the hose labeled cold to the cold water faucet. Screw on coupling by hand u
4. Using pliers, tighten the couplings with an additional
two-thirds turn.
e hose labeled hot to the hot water faucet. Screw
ntil it is seated on the washer.
Tighten the couplings with an additional two-thirds turn.
A
HOT
COLD
A. Hot water inlet valve B. Cold water inlet valve
B
1. Attach the hot water hose to the inlet valve labeled hot.
2. Attaching one hose coupling first makes it easier to tighten
the connection with pliers.
3. Screw on coupling by hand until it is seated on the washer.
HOT
COLD
4. Using pliers, tighten the coupling with an additional
two-thirds turn.
Do not overtighten or use tape or sealants on the
NOTE: valve. Damage to the valves can result.
NOTE: Do not overtighten or use tape or sealants on the valve. Damage to the valves can result.
Clear the water lines
Run water through both faucets and inlet hoses, into a
laundry tub, drainpipe or bucket, to get rid of particles in the water lines that might clog the inlet valve screens.
Check the temperature of the water to make sure that the hot
water hose is connected to the hot water faucet and that the cold water hose is connected to the cold water faucet.
COLD
HOT
5. Attach the cold water hose to the inlet valve labeled cold.
rew on coupling by hand until it is seated on the washer.
6. Sc
7. Usin
g pliers, tighten the coupling with an additional two-
thirds turn.
Do not overtighten or use tape or sealants on the
NOTE: valve. Damage to the valves can result.
Check for leaks
Turn on the water faucets and check for leaks. A small
amount of water might enter the washer. You will drain this in a later step.
Replace inlet hoses after 5 years of use to reduce the
NOTE: risk of hose failure. Record hose installation or replacement dates for future reference.
If you connect only one water hose, you must cap off the
remaining water inlet port.
Periodically inspect and replace hoses if bulges, kinks,
cuts, wear, or leaks are found.
8
Secure the Drain Hose
1. Drape the power cord over the console.
2. Remove any cardboard used to move washer.
Beaded tie strap
3. Lower right front foot until it contacts the floor. By hand, firmly
rotate foot as much as an additional 1½ turns. The other three feet have been preset at the factory.
3. Fasten the drain hose to the laundry tub leg or drain
standpipe with the beaded tie strap. See view A or B.
If the washer faucets and the drain standpipe are recessed, put the formed end of the drain hose into the standpipe. Tightly wrap the tie strap around the water inlet hoses and the drain hose. See view C.
Level the Washer
WARNING
Excessive Weight Hazard Use two or more people to move and install washer. Failure to do so can result in back or other injury.
4. Check the levelness of the washer by placing a level in the
crease between the top of the washer and the cabinet, first on the front and then on the side.
CBA
Level the front.
One washer foot has been installed at a different height on your new washer. The other three feet were preset at the factory. Properly leveling your washer will minimize noise and vibration.
1. Slide
2. Push on upp
the washer to its final location.
er front panel to be sure the washer is on its rear
feet.
Level the side.
5. If the washer is not level, move the washer out slightly, tip
back, prop up the front of the washer on a wood block. Adjust the feet up or down as necessary by twisting the feet. Repeat steps 1 through 4 until washer is level.
6. Use a 9/16" or 14 mm open-end wrench to turn the locknut
counterclockwise on the foot tightly against the washer cabinet.
IMPORTANT: If the locknut is not tigh cabinet, the washer may vibrate.
t against the washer
9
Complete Installation
1. Check the electrical requirements. Be sure that you have the
correct electrical supply and the recommended grounding method. See “Electrical Requirements.”
2. Check th
go back through the steps to see which step was skipped.
3. Check that
4. Kee
relocation of the washer. Dispose of/recycle all packaging materials.
5. Check that
6. Check for leaks around faucets and inlet hoses.
at all parts are now installed. If there is an extra part,
you have all of your tools.
p the foam packing ring from the washer tub for future
the water faucets are on.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
7. Plug into a grounded 3 prong outlet.
8. Remove any protective film or tape remaining on the washer.
ad “Washer Use.”
9. Re
1
To test and to clean your washer, measure manufacturer’s recommended amount of High Efficiency (HE) powdered or liquid detergent for a medium-size load and pour it into the detergent dispenser. Close the lid. Press POWER. Select a normal cycle and press START. Allow it to complete one whole cycle.
/2 of the detergent
Auto Water Level
This washer senses the load size and composition through a series of fills and wash motion. It then adjusts the water level for the best cleaning and rinsing performance. It eliminates the guesswork. The water level is just right for every wash load size. NOTE: You may notice during a cycle that the wash load is not completely submerged in water. This is normal for your washer.
Auto Temperature Control (ATC)
The Auto Temperature Control (ATC) on this washer electronically senses and maintains a uniform water temperature by regulating incoming water temperatures. Using ATC will help dissolve detergent.
INVIZIBLE™ Agitator
Your new washer works differently than most washers that you are accustomed to. The most striking difference is that the washer has an invisible agitator. It uses this new innovative agitator at the bottom of the wash basket to move your load through a mixture of water and detergent. The load is moved from the outside toward the middle with items coming up in the center and down on the outside edges.
Dispensers
The dispensers make your washer truly automatic. It is unnecessary for you to return to the washer during the cycle to add detergent, bleach, or fabric softener.
Laundry products are automatically added to the proper time in the wash cycle.
load at the
Spin Speeds
This washer is preset to automatically select the spin speed based on the cycle selected. Depending on your wash load, you can change the preset speeds. The spin speed on this washer is nearly twice as fast as that of a conventional washer. You may notice different sounds during a spin cycle because of this higher speed.
Stain Treat (CATALYST® Cleaning Action)
The Stain Treat option helps to ensure better soil and stain removal. Stain Treat reduces the need for pretreatment and is safe for all fabrics. Water flushes through the dispenser to dissolve the detergent. The detergent mixture is then sprayed onto the load while the washer spins at low speed. This cleaning action will last up to 5 minutes depending on the cycle selected. The washer then stops spinning, fills with water to the appropriate level and continues washing with the selected cycle.
BENEFITS AND
FEATURES
Your washer has several benefits and features that are
summarized here. Some items may not apply to your model.
Benefits
Gentlewash™ High-Efficiency Wash System
Your new top loading, high-efficiency washer saves you time by allowing you to do fewer, larger loads. It also conserves resources and also lowers your water and energy bills by using the following innovations.
10
High Efficiency (HE) Detergent
This washer is designed for High Efficiency (HE) detergent use only. HE detergents are made to produce the right amount of suds and give the best performance in low water wash systems.
Features
Innovative Features
Your new washer includes these features that help to reduce noise, increase the ease of use and improve wash performance.
Electronic Controls
Electronic controls with preset cycles are easy to use whether you are a beginner or an “expert.”
Quiet Operation
This washer is insulated with sound-dampening materials to reduce washer operation sounds and noises.
Suspension System
To reduce washer “vibration,” “walk,” and “out-of-balance” conditions, your new washer combines:
4 Spring damper struts to isolate vibration
Balance ring at the top and bottom of the wash basket to
minimize vibration
Operating software designed to sense and correct off-
balance loads
Clean Washer Cycle
This washer features an easy-to-use Clean Washer cycle that thoroughly cleans the inside of your washing machine using higher water volumes in combination with liquid chlorine bleach.
Stainless Steel Basket
The stainless steel basket is corrosion resistant and enables higher spin speeds for more water extraction, reducing drying time.
WASHER USE
Force Filter Wash/Rinse System
This washer filters 100% of the wash and rinse water. The water is filtered then recirculated. The force filter traps sand and dirt, flushing them down the drain, so they are not redeposited onto the clean clothes.
Delay Start
Delay Start allows you to load your washer and pause the start of the cycle for up to 13 hours.
End of Cycle Signal
The End of Cycle Signal produces an audible sound when the wash cycle is finished. This signal is helpful when you are removing items from the washer as soon as it stops.
Spray Rinse
This washer is designed to save water by rinsing the load with a spray rinse instead of a deep water rinse on some cycles. When using fabric softener, always select Fabric Softener or 2nd Rinse from the options.
NOTE: Your washer model may vary from the model shown.
Starting Your Washer
WARNING
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids.
No washer can completely remove oil. Do not dry anything that has ever had any type of oil on
it (including cooking oils). Doing so can result in death, explosion, or fire.
WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS before operating this appliance.
The following is a guide to starting your washer. Periodic
eferences to other sections of this manual provide more detailed
r information.
Using the Proper Detergent
Use only High Efficiency detergents. The package for this type of detergent will be marked “HE” or “High Efficiency.” system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular detergent will likely result in washer errors, longer cycle times, and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew.
HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use. Remember, concentrated detergent such as 2x or higher will use less detergent based on load size.
Use only “HE” High Efficiency detergent.
1. Place a load of sorted clothes into the washer. See “Laundry
Tips.”
This wash
11
Load evenly to maintain washer balance. Mix large and
small items.
For best performance, load garments in loose heaps
evenly around the basket wall. Do not load above the stainless steel portion of the basket, as shown.
2. Pour measured powdered or liquid High Efficiency (HE)
detergent into the detergent dispenser. Do not put detergent directly into the wash tub or onto clothes in the washer.
Use Only
H
i
g
h
E
f
f
i
c
i
e
n
c
y
D
e
t
e
r
g
e
n
t
The fabric softener is dispensed in the rinse cycle. If 2nd
Rinse is selected, the fabric softener will be dispensed during the 2nd Rinse.
Do not use fabric softener dispensing balls in this washer.
Dispensing balls will not operate correctly with this washer.
Do not spill or drip any fabric softener onto the clothes.
At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
NOTE:
Use only liquid fabric softener in this dispenser.
5. Close
6. P
7. Sel
the washer lid.
ress POWER. This turns on the washer display.
ect a Wash Cycle. See “Cycles.”
8. Adjust the Modifiers, if desired. See “Modifiers.”
9. Select
10. Sel
desired Options. See “Options.”
ect Delay Start, if desired. See “Delay Start” in the
“Modifiers” section.
ess START. The wash cycle begins, and the display shows
11. Pr
the estimated remaining time. The lid will lock. NOTE: If
you do not press Start within 5 minutes of pressing
Power, the washer automatically shuts off.
Pausing or Restarting the Washer
3. Add liquid chlorine bleach to the bleach dispenser, if needed.
Chlorine bleach is automatically dispensed at the proper time during the wash cycle.
Do not overfill. Do not dilute. Do not use more than 1 cup
(250 ml) for a full load. Use less with a smaller load size.
Follow the garment and chlorine bleach manufacturer’s
directions for proper use.
To avoid spilling, use a cup with a pouring spout. Do not
let bleach splash, drip, or run down into the washer basket.
At the end of the cycle, a small amount of water may be
left in the dispenser. This is normal.
4. Pour me
asured liquid fabric softener into the fabric softener
dispenser, if desired.
If you are using fabric softener, be sure to select Fabric
Softener from the options to assure proper dispensing.
Do not overfill. Do not dilute. The dispenser holds 3 oz
(94 mL), or a capful of fabric softener.
Add A Garment
You can place additional clothing in the wash when the “Add A Garment” status light is glowing without sacrificing wash performance.
To add a garment or pause the washer at any time
1. Press STOP once.
ait until the Lid Lock light turns off, then open the lid.
2. W
3. Add items.
To restart the washer
1. Close the lid and press START.
o unlock the lid after the Add A Garment period, press STOP
2. T
once. Pressing STOP twice will cancel the wash cycle.
Stopping the Washer
You can stop the wash cycle and drain the tub by pressing the STOP button twice or the POWER button once.
Changing Cycles, Modifiers, and Options
You can change Cycles, Modifiers, and Options anytime before Start is pressed. Not all Modifiers and Options are available for all cycles.
A short tone sounds when a change is selected.
Three short tones sound if an unavailable combination is
selected. The last selection will not be accepted.
Changing Cycles during the wash cycle
1. Press STOP twice to cancel the cycle. The washer will drain.
ess POWER.
2. Pr
lect the desired wash cycle.
3. Se
4. Select
5. Pr
The washer restarts at the beginning of the new cycle. NOTE: If
washer, the washer automatically shuts off.
the desired Modifiers and Options.
ess START.
you do not press Start within 5 minutes of pausing the
12
Changing Modifiers and Options during the wash cycle
You can change a Modifier or Option anytime before the selected Modifier or Option begins. You must:
ess STOP once.
1. Pr
ect the desired Modifiers and/or Options.
2. Sel
3. Press START.
To manually drain the washer and spin the load
1. Press STOP twice to cancel the wash cycle and drain the
washer.
ess POWER.
2. Pr
ess RINSE/DRAIN & SPIN.
3. Pr
ess 2nd RINSE.
4. Pr
5. Press START.
When the spin is complete, the lid unlocks. Items can be
emoved from the washer.
r
Cycles
Turn the knob to choose the correct wash cycle for the type of load you are washing. When the knob points to a cycle, the indicator light for the cycle will glow. If the preset cycle setting for the Modifiers and Options are suitable for your wash load, you may press START to begin the wash cycle.
Status Lights
These lights show which portion of the cycle the washer is operating. They also indicate when you can add other garments to the wash load.
Clothes Clean
The Clothes Clean light stays on until the lid is opened or the Stop or Power button is pressed.
Lid Lock
When the Lid Lock status light glows, the washer lid is locked. NOTE: You must wait until the Lid Lock light turns off before the
lid can be opened.
Indicator lights
An indicator light shows which Cycle, Modifiers, and Options you have selected.
Estimated Time Remaining
Cycle time in minutes will appear in the display while you are making selections. The total cycle time will appear, including an estimated time for drain and fill times.
NOTES:
The time is an estimation only and may vary depending on
load size, cycle, modifiers, and options selected.
You may notice the time adjusting during the cycle. This is
normal.
The cycle time may be extended if oversudsing occurs or the
load is unbalanced.
Preset Cycle Settings
For ease of use, preset cycle settings provide the recommended fabric care settings for each cycle.
To use the preset cycle settings:
1. Press POWER.
2. Select the cycle you want by turning the knob. The preset
cycle settings will be displayed (see following chart). NOTE: The preset cycle times may vary slightly depending on
your model.
ess START. The wash cycle will begin.
3. Pr
Preset Cycle Settings
Cycle Preset
Minutes
Whitest Whites 79 Heavy Hot/Cold
Heavy Duty 69 Heavy Hot/Cold
Normal 41 Normal Warm/Cold
Casual/Wrinkle Free 44 Medium
Express Wash 33 Light Warm/Warm
Bulky/Bedding 52 Normal Warm/Cold
Sheets 49 Normal Warm/Cold
Colors/Towels 45 Normal Cool/Cold
Delicate/Handwash 36 Light Cool/Cold
Rinse & Spin 24 Not
Drain & Spin 14 Not
Clean Washer 60 Not
*Cycle time in minutes will appear in the display while you are
making sele estimated time for drain and fill times.
NOTE: Overloading can cause poor cleaning. See “Starting Your Washer.”
ctions. The total cycle time will appear, including an
Load only to the top of the stainless steel basket.
Soil Level* Wash/Rinse
Te mp
(No ATC)
(No ATC)
Li
ght
applicable
applicable
licable
app
Warm/Cold
Cold/Cold
Not applicable
Not applicable
13
Whitest Whites
This cycle introduces liquid chlorine bleach to the load at the proper time for improved whitening of your heavily soiled white fabrics. Cycle combines high-speed wash action and high-speed spin. The default option setting for this cycle is 2nd Rinse to thoroughly remove detergent and bleach. For maximum soil and stain removal, liquid chlorine bleach should be used.
Heavy Duty
Use this cycle for heavily soiled cotton or sturdy items. Cycle combines high-speed wash action and high-speed spin. Stain Treat is a preset cycle setting for this cycle, but it may be turned off. See “Changing Cycles, Modifiers and Options.” This cycle uses a spray rinse to maximize water efficiency.
The fabric contains sensitive dyes that may bleed.
NOTE: Some “Handwash” items Keep this in mind when you purchase items labeled “Handwash.” Items that shrink should be dried flat. When these items are still wet, “block” them by gently stretching to the original measurements.
naturally shrink when washed.
Rinse/Drain & Spin
The Rinse & Spin and Drain & Spin cycles are selected with the same button.
Normal
Use this cycle for normally soiled cottons and mixed fabric loads. Cycle combines high-speed wash action and high-speed spin. This cycle uses a spray rinse to maximize water efficiency.
Casual/Wrinkle Free
Use this cycle to wash loads of no-iron fabrics such as sport shirts, blouses, casual business clothes, permanent press and blends. This cycle uses medium-speed wash action, a medium­speed spin and a cool down process to reduce wrinkling.
Express Wash
Use this cycle to wash a few lightly soiled items that are needed in a hurry. This short cycle combines high-speed wash action and high-speed spin for the best cleaning and shortened dry times. This cycle uses a spray rinse to maximize water efficiency.
Bulky/Bedding
This cycle is designed for oversized items that do not easily absorb water, such as comforters, pillows and poly-filled jackets. This cycle gently washes these nonabsorbent items in a preset water level to avoid damage. This cycle starts with a soak to thoroughly saturate your large item. This is followed by medium wash action and medium spin speeds to maintain load balance.
NOTE: Due to the preset water level, using this cycle for items other than those described above will create an unbalanced load.
Sheets
Use this cycle for sheets, pillowcases and blankets. The wash action of this cycle is designed to help keep large items from tangling and balling up.
IMPORTANT: For heaps evenly around the basket wall. Do not load above the stainless steel portion of the basket.
best performance, load garments in loose
Colors/Towels
Use this cycle for lightly soiled, colored clothing or towels. This cycle uses medium speed wash action and high speed spin.
Delicate/Handwash
Use this cycle to wash lightly soiled special care garments or for items labeled as “Machine Washable Wool or Silk.” (Check label instructions to make sure that the garment is washable.) This cycle uses intermittent-low speed wash action and low-speed spin for the gentlest fabric care with less wrinkling.
When washing waterproof/water-resistant items such as plastic lin
ed mattress pads, shower curtains, tarps, jackets, or sleeping bags, select the lowest spin speed setting available for the cycle and washer model being used.
Garments are labeled “Handwash” because:
The fiber construction may be sensitive to wash action.
Rinse & Spin
This option performs a rinse only followed by a high-speed spin. The time display will include an estimate of how long it will take to fill and drain the washer.
When to use Rinse & Spin:
For loads that need rinsing only.
For completing a cycle after the power has been off.
To use Rinse & Spin setting:
ess RINSE/DRAIN & SPIN button once. The Rinse & Spin
1. Pr
indicator light, along with the Spin Speed, Water Temperature and 2nd Rinse lights will glow. You may change the Spin Speed and Water Temperature modifiers only.
NOTE: A Rinse & Spin cycle time of approximately 24 minutes will appear in the Estimated Time Remaining display
.
ess START.
2. Pr
Drain & Spin
An extra drain and spin may help shorten drying times for some heavy fabrics or special-care items. Drain & Spin may also be used for draining the washer after canceling a cycle or completing a cycle after a power failure.
To use Drain & Spin setting:
1. Press RINSE/DRAIN & SPIN button once. The Rinse & Spin
indicator light, along with the Spin Speed, Water Temperature and 2nd Rinse lights will glow. You may change the Spin Speed modifier only.
ess 2nd RINSE to deselect Rinse & Spin. The 2nd Rinse
2. Pr
and Water Temperature lights will shut off to indicate that a Drain & Spin cycle has been selected.
NOTE: A appear in the Estimated Time Remaining display.
3. Pr IMPORTANT: W
moment, the lid will unlock, lock again, and then the Drain & Spin cycle will continue. This is normal.
Drain & Spin time of approximately 14 minutes will
ess START.
ater will dispense in the washer for a
14
Clean Washer
Use the Clean Washer cycle once a month to keep the inside of your washer fresh and clean. This cycle uses a higher water level in combination with liquid chlorine bleach to thoroughly clean the inside of your washing machine. See “Cleaning Your Washer.”
IMPORTANT: Do not add detergent to this cleaning cycle. Use only liquid chlorine bleach. Do not place garments or other items in the washer during the Clean Washer cycle. Use this cycle with an empty wash tub.
Modifiers
Modifiers allow you to further customize your cycles and save energy.
Soil Level (Wash Time)
Soil level is preset for each cycle. See “Preset Cycle Settings” in “Cycles.” As you press the Soil Level pad, the cycle time (minutes) will increase or decrease in the Estimated Time Remaining display. To get the minimum wash time, press the pad until the indicator light next to Light illuminates. This is the shortest wash time available for that cycle.
Wash/Rinse Temp
Select a water temperature based on the type of load you are washing. Use the warmest wash water safe for fabrics. Follow garment label instructions.
Warm rinses leave the loads drier and more comfortable to
ndle. However, warm rinses may increase wrinkling. Cold
ha rinses may help with wrinkling and save energy.
Temperature Guide
Wash Water Temperature Suggested Fabrics
Hot Whites and pastels
Warm Bright colors
Cold Darker colors that bleed or fade
For most loads, use the time recommended in the preset
cycle settings.
For heavy soil and sturdy fabrics, press SOIL LEVEL to select
more wash time, if needed.
For light soil and delicate fabrics, press SOIL LEVEL to select
less wash time, if needed.
Spin Speed
This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be set at a higher or lower spin speed to match the clothes load. Spin speeds may vary by cycle.
In wash water temperatures colder than 60°F (15.6°C),
NOTE: detergents do not dissolve well. Soils may be difficult to remove.
Auto Temp Control
Auto Temp Control (ATC) electronically senses and maintains a uniform wash and rinse water temperature. ATC regulates incoming hot and cold water. The ATC is automatically turned On when a cycle is selected. (See “Preset Cycle Settings” in “Cycles.”)
ATC is available with Warm/Warm, Warm/Cold and Cool/Cold sett
ings. The water temperature in the Hot/Cold and Cold/Cold settings depend on the water temperature at the water inlet faucets.
ATC ensures consistent cleaning.
Heated water consumes the largest amount of energy that a
washer uses.
Today’s detergents work well at temperatures above 60°F
(15.6°C).
Delay Start
You can use the Delay Start feature to delay the start of a wash cycle for up to 13 hours (depending on your model).
1. Loa
2. Close the washer lid.
3. Pr
4. Select
5. Press DELAY START. 1H (one hour) will be displayed in the
d the washer and fill the dispensers.
ess POWER.
the desired Cycle, Modifiers and Options.
time display window. The indicator light for Delay Start will
glow.
6. For a longer delay time, press DELAY START. The Start time
will increase by 1-hour steps.
15
7. Press START. The countdown to the wash cycle will show in
the time display window, and the Delay Start indicator light will begin to flash.
NOTE: The Start i is chosen. You must press Start to initiate a countdown for the cycle to begin.
To change the Delay Start time:
Press STOP.
Press DELAY START to select the desired delay time.
Press START to begin the countdown.
To cancel Delay Start:
Press START again to begin the cycle right away, or press STOP
twice to cancel the cycle.
ndicator light will not flash when Delay Start
When Auto Soak is selected, the washer saturates the
load with water and detergent then pauses to allow the detergent to work on soils. The pause is followed by a slow-speed spin. The washer pauses and spins six times before advancing to the desired wash cycle. Auto Soak adds approximately 12 minutes to the wash cycle.
Fabric Softener
The Fabric Softener option must be selected if liquid fabric softener is added to the fabric softener dispenser, unless a 2nd Rinse is selected. This option flushes the dispenser at the right time in a deep water rinse for optional distribution. This option may also be selected if a spray rinse is not desired.
Operating Controls
Options
Use these pads to select the desired options for your wash cycle..
Cycle Signal
The End of Cycle Signal produces an audible sound when the wash cycle is finished. This signal is helpful when you are removing items from the washer as soon as it stops. The End of Cycle Signal is on when option is lit.
Stain Treat/Prewash
This option provides enhanced cleaning action for tough
stains. The Heavy Duty cycle automatically includes Stain Treat. Choosing Stain Treat will add approximately 5 minutes to a cycle. Stain Treat should be started on a dry load only and should not be selected after the tub has started filling with water. Stain Treat may be selected as an option on all other cycles.
When Prewash is selected, the washer fills to the desired
water level. It then alternates between 1 minute of wash action and a 1-minute pause period three consecutive times with an extended pause to end the cycle. When Prewash is complete, the washer advances to the selected wash cycle. The Prewash option extends your wash time by approximately 11 minutes.
2nd Rinse/Auto Soak
Press the option button for 2nd Rinse/Auto Soak until your desired choice is highlighted.
2nd Rinse can be selected to aid in the removal of
detergent or bleach residue from garments. This option provides an additional rinse with the same water temperature as the first rinse. This is the default rinse setting for the Whitest White cycle. Fabric softener will be dispensed in the 2nd rinse.
Power
Press POWER to turn the washer on or off.
Start
Press START to start your washer after a cycle has been selected. Be sure all desired Modifiers and Options have been selected. The lid must be closed for the washer to start.
IMPORTANT: W moment, the lid will unlock, lock again, and then the cycle will continue. This is normal.
ater will be dispensed in the washer for a
Stop
Press STOP once to pause or stop the washer at any time. Press START to continue the cycle. Press STOP twice to turn off the washer. Press STOP once to unlock the lid and add a garment.
Normal Sounds
Your new washer may make sounds your old one didn’t. Because the sounds might be unfamiliar, you may be concerned about them. These sounds may be normal.
During washing
If you select the Stain Treat option, you will hear a spin/spray noise at the start of the cycle.
During drain
If water is drained quickly from your washer (depending on your installation), you may hear air being pulled through the pump during the end of draining.
During wash and spin
This washer does not have a transmission. The motor provides direct drive for wash and spin. You will hear sounds that are different from those of a conventional washer.
16
LAUNDRY TIPS
Preparing clothes for washing
Follow these recommendations to help you prolong the life of your garments.
Use only High Efficiency detergents. The package for this type
of detergent will be marked “HE” or “High Efficiency.” wash system, along with less water, will create too much sudsing with a regular non-HE detergent. Using regular detergent will likely result in washer errors, longer cycle times, and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer's instructions to determine the amount of detergent to use. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size.
Use only “HE” High Efficiency detergent.
Close zippers, snaps, and hooks to avoid snagging other
items. Remove pins, buckles, and other hard objects to avoid scratching the washer interior. Remove non-washable trim and ornaments.
Empty pockets and turn them inside out.
Turn down cuffs; brush away lint and dirt.
Turn synthetic knits inside out to avoid pilling.
Tie strings and sashes so they will not tangle.
Mend tears, loose hems, and seams.
Treat spots and stains.
Stained or wet garments should be washed promptly for best
results.
This
HE
Sorting
Separate heavily soiled items from lightly soiled ones, even if
they would normally be washed together. Separate lint-givers
(towels, chenille) from lint-takers (corduroy, synthetics,
permanent press). When possible, turn lint-givers inside out.
Separate dark colors from light colors, colorfast items from
noncolorfast items.
Sort by fabric and construction (sturdy cottons, knits, delicate
items).
Separate bulky, nonabsorbent items such as comforters,
pillows and poly-filled jackets. Use the Bulky/Bedding cycle
for these items.
Separate sheets, pillowcases, and blankets and use the
Sheets cycle for these items. For best performance, load
ga
rments in loose heaps evenly around the basket wall. Do
not load above the stainless steel portion of the basket.
When washing waterproof/water-resistant items such as
plastic lined mattress pads, shower curtains, tarps, jackets,
or sleeping bags, select the lowest spin speed setting
available for the cycle and washer model being used.
Cycle Options
For additional performance enhancements to desired cycle,
select options such as Stain Treat, Fabric Softener and 2nd
Rinse.
Loading/Unloading
For best performance, load garments in loose heaps evenly
around the basket wall. Do not load above the stainless steel
portion of the basket.
Remove clothes from washer after the cycle is completed.
Metal objects such as zippers, snaps, and buckles may rust if
left in the washer basket for a long time.
WASHER CARE
Cleaning Your Washer
Washer Maintenance Procedure
This washer has a special cycle that uses higher water volumes in combination with liquid chlorine bleach to thoroughly clean the inside of the washing machine.
NOTES:
Read these instructions completely before beginning the
cleaning process.
It is recommended that you allow the cleanout cycle to
complete without interruptions. If necessary, the cleanout cycle may be cancelled by pressing the STOP button twice.
IMPORTANT: If th Spin cycle to ensure that all remaining bleach is rinsed from the washer.
Begin procedure
1. Open the washer lid and remove any items from the washer.
2. Add
liquid chlorine bleach to the bleach dispenser.
e cleanout cycle is cancelled, run a Rinse &
Add 1 cup (250 mL) liquid chlorine bleach to the bleach
dispenser. NOTE: Do
not add any detergent to this cleaning cycle.
Use of more than 1 cup (250 mL) of bleach will cause
oduct damage over time.
pr
3. Close t
4. Pr
5. Pr
The Estimated Time Remaining display will show
he lid. ess POWER. ess CLEAN WASHER.
approximately 60 minutes.
ess START.
6. Pr
The cycle will begin and water will dispense in the washer for
a moment and pause, then the lid will lock and the cycle will continue.
Once the cleaning cycle has begun, allow the cycle to
complete. An estimated cycle time will appear on the display.
If the procedure does not sufficiently improve the machine
freshness, evaluate your installation and usage conditions for other causes.
17
Always do the following to maintain washer freshness
Use only High Efficiency (HE) detergent for your wash loads.
Cleaning the exterior
Use a soft damp cloth or sponge to wipe up any spills. Occasionally wipe the outside of your washer to keep it looking new. Use mild soap and water. Do not use abrasive products.
Water Inlet Hoses
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear or leaks are found.
When replacing your inlet hoses, mark the date of replacement
label with a permanent marker.
on the
Vacation, Storage and Moving Care
Install and store your washer where it will not freeze. Because some water may stay in the hoses, freezing can damage your washer. If storing or moving your washer during freezing weather, winterize it.
Non-use or vacation care:
Operate your washer only when you are at home. If you will be on vacation or not using your washer for an extended period of time, you should:
Unplug washer or disconnect power.
Turn off the water supply to the washer. This helps avoid
unintended flooding (due to a water pressure surge) while you are away.
To winterize washer:
1. Shut off both water faucets.
connect and drain water inlet hoses.
2. Dis
3. Put 1 qt (1 L) of R.V.-type antifreeze in the basket.
n washer on the Rinse & Spin setting for about 30 seconds
4. Ru
to mix the antifreeze and remaining water.
5. Unplug washer or disconnect power.
To use washer again:
1. Flush water pipes and hoses. Reconnect water inlet hoses.
Turn on both water faucets.
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
2. Plug in washer or reconnect power.
3. Run the washer through the Bulky/Bedding cycle to clean the
washer and remove the antifreeze, if used. Use only High Efficiency (HE) detergent. Use ½ the manufacturer's recommended amount for a medium-size load.
To transport the washer:
1. Shut off both water faucets.
2. Disconnect and drain water in
3. If the washer will be moved during freezing weather, put 1 qt
(1 L) of R.V.-type antifreeze in the basket. Run washer on the Rinse & Spin an
tifreeze and remaining water.
4. Disconnect the drain
5. Unplug the
6. Place the inlet hoses into the basket.
rape the power cord and drain hose over edge into the
7. D
basket.
8. Plac
e foam packing ring from the original shipping materials in the top of washer. If you do not have the original foam packing ring, place heavy blankets, towels, etc. into basket opening. Close the lid and put a piece of tape over the lid and down to the front of the washer. Keep lid taped until the washer is placed into the new location.
setting for about 30 seconds to mix the
from the drain system.
power cord.
Reinstalling the washer
1. Follow the “Installation Instructions” to locate, level and
connect the washer.
2. Run the washer through the Bulky/Bedding cycle to clean the
washer and remove the antifreeze, if used. Use only High Efficiency (HE) detergent. Use ½ the manufacturer's recommended amount for a medium-size load.
let hoses.
18
TROUBLESHOOTING
First try the solutions suggested here and possibly avoid the cost of a service call...
Washer and Components
Washer displaying code messages
“LF” (Washer is taking too long to fill)
Check the following:
Are the water inlet hoses kinked or clogged? Are the water inlet valve screens clear? Is the drain hose installed properly? See “Connect the Drain Hose.” Press STOP to clear display.
“Ld” (Washer is taking too long to drain water from
the wash tub)
Check the following: Is the drain hose kinked or clogged? Is the drain hose installed properly? See “Connect the Drain Hose.”
Press STOP to clear display.
“uL” (Unbalanced Load)
If the load is unbalanced, the washer will display this code
hile running an imbalanced load correction routine at the
w end of the wash cycle and before the final spin. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, open lid and redistribute the load. Close lid and press START.
NOTE:
For best performance, load garments in loose heaps evenly around the basket wall. Do not load above the stainless steel portion of the basket.
“oL” (Over Load)
Is the washer overloaded? The washer h and begin the wash cycle. If the washer is overloaded, it will drain any water and detergent that was added during the fill. To correct the overload, remove several items and add detergent. Close lid and press START.
“Sd” (Suds Detected)
Did you use regular detergent?
Regular or hand-washing detergents are not recommended for this washer
. Use only High Efficiency (“HE”) detergent.
Did you add too much detergent?
Always measure detergent. Follow detergent manufacturer’s dir
ections. Remember, concentrated detergents such as 2x
or higher will use less detergent based on load size. If excessive suds are detected, the washer will display this
while running a suds reduction correction routine at the
code end of the wash cycle. The suds reduction routine removes extra suds and assures proper rinsing of your garments. If the code remains and the wash cycle dial is flashing after the recovery routine has stopped, re-select your desired cycle using cold water. Press START. Do not add detergent.
“lid” (Lid Opened)
Is the lid open? Close the lid to clear the display. If the lid r
emains open for more than 10 minutes, water in the wash
tub will drain.
as attempted to fill
“HC” (Cold and Hot hoses switched)
This code will appear at the end of the wash cycle to indicate th
at the cold and hot water inlet hoses are switched. See
“Connect the Inlet Hoses.”
“dL” (Door/Lid cannot lock)
Indicates lid is not locked. Check for items caught in the lid keep
ing it from closing. Press STOP once to clear the code.
“dU” (Door/Lid cannot unlock)
Is there excessive weight on the lid, such as a basket of laundry? Excessive weight
will keep the lid from unlocking.
Press STOP once to clear the code.
“F##” code
Press STOP once to clear code. Press START. If code appears
again, call for service.
Noisy, vibrating, off-balance
Is the washer level? Does the washer rock when pushed
against the corners?
The washer must be level. The front and rear feet must be in firm contact with the floor. Check that the locknuts are tightened. See “Level the Washer.”
Is the floor flexing, sagging or not level?
Flooring that flexes or is uneven can contribute to noise and
tion of the washer. A
vibra under the washer will reduce the sounds. See “Location Requirements.”
Did you load the washer as recommended?
For best performance, load garme around the basket wall. Do not load above the stainless steel portion of the basket.
Is the load balanced?
Evenly distribute the load in the washer basket and make sur
e the height of the load does not exceed the top of the stainless steel portion of the basket. See “Starting Your Washer.”
Do you hear clicking or other noises when the cycle
changes from washing to draining or spinning?
When the drive system shifts or the washer basket settles between cycles you may hear noises that are different from your previous washer. These are normal washer noises.
Is the washer gurgling or humming?
When the washer drains, the pump will make a continuous hum
ming with periodic gurgling or surging sounds as the final
amounts of water are removed. This is normal.
Are you washing a small load?
You will hear more splashing sounds when washing loads. This is normal.
The washer basket moves while washing.
This is normal.
Can you hear water spraying? This is part of the wash
action.
Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the basket. This is normal.
3
/4" (1.9 cm) piece of plywood
nts in loose heaps evenly
small
19
Did you select the Bulky/Bedding cycle?
Use the Bulky/Bedding cycle only for
oversized, nonabsorbent items such as comforters, pillows or poly-filled jackets. Other items will create an unbalanced load in this cycle.
Washer leaks
Are the fill hoses tight?
Are the fill hose washers properly seated?
Check both ends of each hose. See “Connect the Inlet Hoses.”
Did you pull the drain hose from the washer cabinet and
install it in a standpipe or laundry tub?
The drain hose should be pulled from the washer cabinet and secured to the drainpipe or laundry tub. See “Connect Drain Hose” and “Secure the Drain Hose.”
Is the sink or drain clogged?
Sink and drainpipe must be able to ca of water per minute. If sink or drainpipe is clogged or slow, water can back up out of drainpipe or sink.
Is water splashing off the tub ring or the load?
The wash load should be balanced and not overloaded. If the
sh load is unbalanced or overloaded, incoming water can
wa deflect off the load.
Is the washer properly installed?
The washer must be level. The fe installed and the nuts tightened. See “Level the Washer.”
Did you select Stain Treat option and use a hand-washing
detergent?
Regular or hand-washing detergents are not recommended for this washer. Use only High Efficiency (“HE”) detergent.
Check household plumbing (laundry tubs, faucets,
drainpipe, water pipes) for leaks.
rry away 17 gal. (64 L)
et should be properly
Wash load odor
Are you using too much or too little detergent?
Follow the detergent manufacturer’s recommendation for c
orrect amount for the load size, and soil level for your load. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size.
Do you remove clothing from your washer as soon as the
cycle finishes?
Unload the washer as soon as it stops to avoid prolonged moist conditions.
Are your clothes thoroughly dry before putting them
away?
Always make sure wash loads are thoroughly dry before putting them away.
Do you use the hottest water safe for the clothing?
Some soils and stains are only released with warmer water.
ning soils and stains on clothing can lead to odors.
Remai
Washer Operation
WARNING
Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death,
fire, or electrical shock.
Dispenser operation
Are the laundry products in the correct dispensers?
Add the correct amounts of deter
gent (powdered or liquid),
bleach, or fabric softener to the correct dispenser.
Is there water remaining in the bottom of a dispenser?
Did the dispenser drain properly?
A small amount of water may be l
eft in a dispenser at the end
of the cycle. This is normal.
Washer odor
Are you running the Clean Washer cycle with bleach on a
regular basis?
Cleaning your washer on a regular basis helps avoid odor ca
using residue from building up.
Are you using HE detergent?
Use of non-HE detergent can cause a film residue which can r
esult in odor on your washer and on your load.
20
Washer won’t fill, rinse or agitate; washer stops
Is the power cord plugged into a grounded 3 prong
outlet?
Plug power cord into a grounded 3 prong outlet.
Are you using an extension cord?
Do not use an extension cord.
Is there power at the plug?
Check electrical source or call electrician.
Is the indicator on the Cycle Control knob properly lined
up with a cycle?
Turn the Cycle Control knob to the right slightly.
Are the water inlet valve screens clogged?
Turn off the water and remove inlet hoses from the washer. R
emove any accumulated film or particles. Reinstall hoses,
turn on water and check for leaks.
Are the hot and cold water faucets turned on?
Turn on the water.
Is the water inlet hose kinked?
Straighten the hoses.
Does the water level seem too low, or does the washer
appear to not fill completely?
The Auto Water Level feature senses the size of the load and adds the correct amount of water for the load size. You may notice during a cycle that the wash load is not completely submerged in water. This is normal and necessary for clothes to move.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician.
Is the washer in a normal pause in the cycle?
The washer may pause during certain cycles. Allow
the cycle
to continue.
Is the washer overloaded?
Wash smaller loads. See “Starting Your Washer” for maximum load size.
Is there oversudsing?
Cancel the current cycle. Press RINSE/DRAIN & SPIN to drain
e load. Re-select your desired cycle and press START. Do
th not add detergent. Use cold water.
Is the lid open?
The lid must be closed during operation. The
washer will not
operate with the lid open.
Did you add more items to the load once the washer
started? Once the load is wet, there may appear to be space for more items. Do not add more than 1 or 2 garments after the cycle has started.
For best results determine load size with dry items
only.
Wash/Rinse temperature
Are the hot and cold water inlet hoses reversed?
If the hot and cold water inlet hos
es are reversed, the washer will display an “HC” error code at the end of the cycle. See “Connect the Inlet Hoses.”
Are you washing many loads?
As your frequency of loads washed increases, the water
mperature may decrease for hot and warm temperatures.
te This is normal.
Do you have an ENERGY STAR washer?
The wash water temperatures may feel cooler
to you than
those of your previous washer. This is normal.
Does the wash water temperature feel lower than usual?
As washing progresses, the wash
temperature will decrease
slightly for hot and warm washes. This is normal. To reduce wrinkling, the warm rinse
is regulated to be cooler
than the warm wash.
Excessive sudsing
Did you use a non-HE detergent?
Regular or hand-washing detergents are not recommended f
or this washer. Use only High Efficiency (“HE”) detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size.
Washer continues to fill or drain, or the cycle seems stuck
Is the top of drain hose lower than the control knobs on
washer?
The top of the drain hose must be at least 39" (99 cm) above the floor. See “Drain System.”
Does the drain hose fit too tightly in the standpipe, or is it
taped to the standpipe?
The drain hose should be loose yet fit securely. Do not seal the drain hose with tape. The hose needs an air gap. See “Installation Instructions.”
Washer won’t drain or spin; water remains in washer
Is the drain hose clogged, or the end of the drain hose
more than 96" (244 cm) above the floor?
See “Drain System.”
Is the lid open?
The lid must be closed during operation. The operate with the lid open.
Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s
ections. If you have very soft water, you may need to use
dir less detergent. Use only High Efficiency (“HE”) detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size.
washer will not
Is there excessive sudsing?
Always measure detergent. Follow detergent manufacturer’s dir
ections. If you have very soft water, you might need to use
less detergent. Selecting a Fabric Softener or 2nd Rinse option will help flush
excess
suds from your washer.
Cycle did not run Stain Treat option
Did you select the Stain Treat option?
The Stain Treat option must be selected for it to be included in a wa
sh cycle.
The Stain Treat option is a preset cycle setting in the Heavy
Duty cycle and may be added to other cycles.
Clothing Care
Load too wet
Did you use the right cycle for the load being washed?
Select a higher spin speed.
Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is normal.
Did you wash an extra large load?
A large unbalanced load could result in a reduced spin speed
d wet clothes at the end of the cycle. Evenly distribute the
an load around the basket wall and do not load above the stainless steel portion of the basket. Select Drain and Spin to remove excess water from the load.
21
Residue or lint on load
Stains, gray whites, dingy colors
Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy, synthetics). Also sort by color.
Did you overload the washer?
The wash load must be balanced and not overloaded. Clothes should move freely. Lint or powdered detergent can be trapped in the load if overloaded. Wash smaller loads. See “Starting Your Washer” for maximum load size.
Did you use enough detergent?
Follow detergent manufacturer’s directions. Use enough detergent to hold the lint in the water.
Did you line dry your clothing?
If so, you can expect some lint on the clothing. The air movement and tumbling of a dryer removes lint from the load.
Was paper or tissue left in pockets?
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely dissolve the detergent.
Did you use the proper Soil Level and Wash Cycle for the
load?
Reducing wash time (duration) and wash speed are ways to reduce lint.
Did you select a cycle with a spray rinse?
Heavy Duty, Normal, and Express Cycles are preset with a spray rinse to maximize water efficiency. For loads with particulates such as sand or lint, a 2nd Rinse option can be added to all cycles to aid in the removal of particulates, detergent, and bleach residues.
Load is wrinkled, twisted or tangled
Did you unload the washer promptly?
Unload the washer as soon as it stops.
Did you use the right cycle for the load being washed?
To reduce wrinkling, tangling and twisting, select a cycle with low wash speeds, such as Delicate/Handwash or Casual/ Wrinkle Free, or select a lower spin speed.
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads should move freely during washing to reduce wrinkling, tangling and twisting.
Was the wash water warm enough to relax wrinkles?
If safe for the load, use warm or hot wash water. Use cold rinse water.
Are the hot and cold water hoses reversed?
Check that the hot and cold water hoses are connected to the correct faucets. If the hot and cold water inlet hoses are reversed, the washer will display an “HC” error code at the end of the cycle. See “Connect the Inlet Hoses.” A hot rinse followed by spin will cause wrinkling.
Did you properly sort the load?
The transfer of dye can occur when mixing whites and colors in a load. Sort dark clothes from whites and lights.
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your hot water system is adequate to provide a hot water wash.
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard water. Water temperature should be at least 60°F (15.6°C) for soap to dissolve and work properly. For best performance, use the detergent manufacturer's recommended amounts.
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Measure detergent and fabric softener. Use enough detergent to remove soil and hold it in suspension. Do not dilute fabric softener.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener onto clothes.
Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer. Dispensing balls will not operate correctly with this washer.
Did you unload the washer promptly?
To avoid the transfer of dye, unload the washer as soon as it stops.
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be added to the dispensers before starting the washer.
Did you use Express Wash on a large load?
Express Wash is designed to wash only a few items for best results.
For additional performance enhancements, select option
such as Stain Treat, Fabric Softener and 2nd Rinse to desired cycle.
For heavily soiled garments, select an Extra Rinse to assure
stains, soils, and detergents are thoroughly rinsed from the load.
22
Garments damaged
Load not rinsed
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap
or hook fasteners before
washing to avoid snagging and tearing of load.
Were strings and sashes tied to avoid tangling?
Straps and strings can easily become
entangled in the load,
causing strain on seams and tearing.
Were items damaged before washing?
Mend rips and broken threads in seams befor
Did you overload the washer?
e washing.
The wash load must be balanced and not overloaded. Loads should move fr
eely during washing. Be sure not to load above
the stainless portion of the basket.
Did you add chlorine bleach properly?
Do not pour chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach w
ill damage fabrics. Do not place load items on top of the bleach dispenser when loading and unloading the washer (on some models). Do not use more than the manufacturer's recommended amount for a full load. Do not dilute.
Did you follow the garment manufacturer’s care label
instructions?
Did you use the proper detergent?
Regular or non-HE hand-washing detergents are not r
ecommended for this washer. Use only High Efficiency
(“HE”) detergent.
Did you follow the manufacturer’s directions when adding
detergent and fabric softener?
Always measure detergent and fabric softener carefully. Follow de
tergent manufacturer’s directions. If you have very soft water, you might need to use less detergent. Remember, concentrated detergents such as 2x or higher will use less detergent based on load size.
Selecting a Fabric Softener or Extra Rinse option will help fl
ush excess suds from your washer.
Did you select the Fabric Softener button?
If liquid fabric softener is added to the
dispenser, the Fabric
Softener option must be selected.
Was the Water Save Spray Rinse selected?
This spray rinse optimizes the water
used for rinsing the load. If extra rinsing is needed due to skin sensitivities, a high sudsing detergent, or particulates in the load, such as sand or lint, select the Extra Rinse option.
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